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[Q] Background processes killed since Lollipop update?

Hi there,
since the update to Android 5.1 and EMUI 3.1 some services like Whatsapp wont work properly.That means for me:
- Push notifications from Whatsapp and Snapchat will only arrive, when I open the app -> sometimes, when I close the app from the task manager or leave it over the night
- Whatsapp forgets the names of my contacts and only shows the numbers (some background service not running?) -> fixable by "updating" the contacts through Whatsapp. Happens at least 5 times a day, even when I'm not closing Whatsapp through the taskmanager.
Every permission I could find is activated, I guess it's some kind of automatic battery saving, which I'm unable to find.
Thank you very much,
Julian

I used to have that problem as well after updating my Honor 6 to EMUI 3.1 based on Lollipop 5.1.
Updating WhatsApp to version 2.12.278 (link in the FAQ section in the official website) seems to improve. However I still have another problem which could not be resolved, I could not change the notification sounds.

gammaanimal said:
Hi there,
since the update to Android 5.1 and EMUI 3.1 some services like Whatsapp wont work properly.That means for me:
- Push notifications from Whatsapp and Snapchat will only arrive, when I open the app -> sometimes, when I close the app from the task manager or leave it over the night
- Whatsapp forgets the names of my contacts and only shows the numbers (some background service not running?) -> fixable by "updating" the contacts through Whatsapp. Happens at least 5 times a day, even when I'm not closing Whatsapp through the taskmanager.
Every permission I could find is activated, I guess it's some kind of automatic battery saving, which I'm unable to find.
Thank you very much,
Julian
Click to expand...
Click to collapse
you need to set your apps to be protected at Settings -> Protected apps to prevent them to be closed automatically by the system
hope it helps

bazsa999 said:
you need to set your apps to be protected at Settings -> Protected apps to prevent them to be closed automatically by the system
hope it helps
Click to expand...
Click to collapse
I have Honor 6 too, don't updated till now. And i have another phone with Android 5.1 with same problem. Is there any third party App like "protected Apps" from Huawei? I don't have any chance do get my backgroundservices running, that unbelievable :crying: who decided this? The Charwoman? I mean, android without backgroundservices = no mor messages in lock screen.
And when i leave app open, battery usage is 4x stronger then background service....

I have runkeeper protected and still after about 1h of usage it simply stops with no errors...
I'm on an early version of DEV (rom), I think I'm going the "stable" route next.

freakzoide said:
I have runkeeper protected and still after about 1h of usage it simply stops with no errors...
I'm on an early version of DEV (rom), I think I'm going the "stable" route next.
Click to expand...
Click to collapse
I have the exact same issue, came across this thread looking for answers. RunKeeper (and I assume any other app as well) is simply killed after about 1 hour. I usually use my phone during walks, to for example take pictures, answer chat messages and whatnot, so I thought the issue could be that I was out of memory and that is why it closed the app. To get to the botton of it, I tried the following steps:
- Reboot the device
- Clear everything from the multitask menu
- Make sure RunKeeper is set as a "protected app"
- Start RunKeeper, begin an activity
- Keep the app open, i e not going back to home screen or opening any other app
- Waking the screen every 5 minutes or so to make sure it doesn't go into some deep sleep mode
Result? After about 1 hour, when I pick up the phone and unlock it the RunKeeper process is simply gone, killed by the system. By the way, for me it's a Huawei Mate S device, but this seems to be an EMUI issue. I'm on EMUI 3.1 (B145 europe, official release). Just thought I'd chip in. This is annoying to the point of being a dealbreaker to ever getting another Huawei until I can confirm it's fixed.

I have this problem constantly. I installed an app called "pnf no root" but it also helps temporarely. I really like my honor 6 [ h60-L12] but this is a really annoying problem. I realize that huawei doing this save battery power, but this is ridiculous. What's the point of protecting the apps if it doesn't do anything in the first place ?

ibnturab said:
I have this problem constantly. I installed an app called "pnf no root" but it also helps temporarely. I really like my honor 6 [ h60-L12] but this is a really annoying problem. I realize that huawei doing this save battery power, but this is ridiculous. What's the point of protecting the apps if it doesn't do anything in the first place ?
Click to expand...
Click to collapse
Hi, I have the same problem with my Honor6 [h60-L04C900B521]. I talked with technical support and they told me to install an application locking the GPS signal . Check if it works with Endomondo + GPS Connected app but this can only fix the endomondo problem I hope.
Edit. 10.04
Unfortunately this application do nothing. Endomondo was kill after 1 hour running. Anyone have idea what to do with this?
Edit 11.05
Finally after update to marshmallow there is one option to keep endomondo while workout. Under battery in right-up corner there is settings icon and there is option "close excessively power intensive apps running in the background" this option actually works fine.
Android 6 B820

OK Google on Honor 6 plus

Hi everybody. I have a problem after the 5.1 upgrade on my Honor 6 plus. OK Google works ONLY if I manually launch the application and I do the voice command. At the moment I switch off the screen OK Google dowsn't work anymore even if I unlock the screen. With 4.4.2 it worked even from the lock screen. I authorized google application in the "Authorized applications" setting but it seems to shutdown Google application when the screen goes off.
any ideas?
Thank you

I'm using a Mate 7, and I'm experiencing the same issues as you. I disabled Phone Manager, so it's not killing apps when the screen turns off. This could be related to how Huawei changed up Android though...

Whatsapp freezes !!!

Using Whatsapp, I realized there were problems. Both in the adroid version 6 and in the android 7 version, Whatsapp freezes. Of course I have set up the phone properly so that Whatsapp does not fade when the screen shuts off, but freezes the same. I've read that this problem also happens on Huawei p9 and p9 lite. Do you know a solution?

I think there was something like you have to lock the app in memory from recents bar maybe or from settings. I don't own the phone though.

Never had this problem. I have whatsapp on protected apps list and everything is smooth

Widgets not updating with Oreo

Anyone else have this issue too? Ive tried adjusting the battery launch setting but nothing works. There is a similar thread on the Mate 10 forums too.

tboooe said:
Anyone else have this issue too? Ive tried adjusting the battery launch setting but nothing works. There is a similar thread on the Mate 10 forums too.
Click to expand...
Click to collapse
Same problem with my Mate 9. And same with P10...
https://forum.xda-developers.com/p10/help/widgets-updating-oreo-t3736677/post75254272#post75254272

tboooe said:
Anyone else have this issue too? Ive tried adjusting the battery launch setting but nothing works. There is a similar thread on the Mate 10 forums too.
Click to expand...
Click to collapse
Are the apps fully compatible with Oreo?

Stock widgets or any?
I've had several weather widgets as well as KWGT widgets and all update. I'm on 8.0.0.360(c636), 360a from FF.

The folks at business calendar say the problem is EMUI 8, not Oreo. I have several widgets that won't update since the upgrade: MyStocks, Business Calendar, Today weather. In addition, a program US Topo Maps, that would record hikes now stops recording as soon as the screen goes off, even though I have exempted it from battery optimization. I exempted all of the apps whose widgets are not working, no help. It makes me want to install a ROM without EMUI.
Changing the screen resolution forces widgets to update.
I like the Huawei Mate 9 and its camera is excellent. The only thing I don't like about it is EMUI. Huawei is its own worst enemy in this respect.

Same on P10. After update to oreo /emui8 widgets stop updating. Havent found any solution.

For me they update, the only problem I have is with fonts not sticking.
It always uses the default font. Guess I'll have to do that factory reset soon..

Huawei has taken a supermachine with Nougat to set it like a Nokia 3300 with Oreo.

Yes, I also have this frustrating issue. Rotating the phone causes the widgets to update.
it doesn't matter what UI I use - EMUI or NOVA.

What is very frustrating is that several updates have been applied since Oreo, time passes, but Huawei doesn't do anything to solve this important bug.
I wonder if the problem is also present on the P20 with Oreo 8.1.

Widgets doesn't update automatically P20 Pro EMUI 8.1
The problem still perist in EMUI 8.1

I installed AOSP, guide at entry 22 of
https://forum.xda-developers.com/mate-9/help/request-guide-t3774615
and my widgets update, have March security update, but headphones don't work. Whack-a-mole.
Update: If I plug in the headphones first, and then play music, headphones work. If I plug headphones in while music is playing, they don't. So the problem is switching rather than playing, which I can live with.

same problem here mate 9 .Stock also .Nova launcher

EMUI 8.1
I was also having this issue when I updated to emui 8.1. my apps stopped refreshing/updating so I started playing around and may have found the solution.
This fix has solved the widgets not refreshing issue for me.
- Go to Settings, Apps and Notifications, Apps.
- Choose the app that you are using as widgets
- Go to battery option in the app, click app launch, and then turn off 'manage automatically'
- Manage manually: all options turned on.
Hope this helps everyone.

Huawai P20 Lite Oreo 8.0 background apps stops

Hey,
I've got the problem that some of my apps running, for example familionet (a location sharing app in which someone can request your location), stop running in background. As I saw a possible solution somewhere, I tried opening up settings - battery - the specific app and turn on manual for all the options instead of automatically manage battery settings, but this doesn't seem to work.
Is this a known problem? Is there any solution for this problem? The Huawai P20 Lite is currently running Oreo 8.0, not rooted.