Question about error after update, please help - Sony Xperia XZ Premium Questions & Answers

Hi, today i download some new android update it was more than 1200mb and after try to install phone write only first logo SONY and then dead android boy with error and written: don´t reflash phone! send e-mail to: DL-SELD-PLD-FOTA-DMS. Could someone please help me or some advice? when im trying xperia companion software repair after holding volume down it write me only: No update found for your device
No software was found for your device. This does not look like a commercial device. Please ensure that the appropriate test configuration is used.
UEGetPhoneInfoMissingForPrototype
G8141 0044 1307-3832 R5B 47.1.A.12.265
2.1.12.0 / Windows 10 64 bit / Win32 / SK
thank you very much for help

jjaakkuubb said:
Hi, today i download some new android update it was more than 1200mb and after try to install phone write only first logo SONY and then dead android boy with error and written: don´t reflash phone! send e-mail to: DL-SELD-PLD-FOTA-DMS. Could someone please help me or some advice? when im trying xperia companion software repair after holding volume down it write me only: No update found for your device
No software was found for your device. This does not look like a commercial device. Please ensure that the appropriate test configuration is used.
UEGetPhoneInfoMissingForPrototype
G8141 0044 1307-3832 R5B 47.1.A.12.265
2.1.12.0 / Windows 10 64 bit / Win32 / SK
thank you very much for help
Click to expand...
Click to collapse
Did you download the update on your device or from somewhere online?

Beetle84 said:
Did you download the update on your device or from somewhere online?
Click to expand...
Click to collapse
it was on device it looked original from sony

jjaakkuubb said:
it was on device it looked original from sony
Click to expand...
Click to collapse
Hi you can try to use pc companion in your computer if you hacker locked bootloader you will update it without any issues

jjaakkuubb said:
thank you very much for help
Click to expand...
Click to collapse
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the proccess has started you can let go.

SilverGamer_YT said:
Hi you can try to use pc companion in your computer if you hacker locked bootloader you will update it without any issues
Click to expand...
Click to collapse
i was tried and it repair software write me only: No update found for your device
No software was found for your device. This does not look like a commercial device. Please ensure that the appropriate test configuration is used.
UEGetPhoneInfoMissingForPrototype
G8141 0044 1307-3832 R5B 47.1.A.12.265
2.1.12.0 / Windows 10 64 bit / Win32 / SK
i try it today once again, i will see
anybody have some advices? do you think that i could format phone or somehow reinstall whole system?
thank you very much

Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the proccess has started you can let go.
Did you turn your phone off completely before trying to connect to Xperia Companion? it should pick up your phone regardless of software onboard (unless you have unlocked it of course)
Click to expand...
Click to collapse
thank you, i will try. i think he is off completely, when i plug it in pc it looks he wanted to start but only bootloop with sony picture and error with android.
i will try today evening
thank you for advice

Related

[HOW TO] Update/Install/Restore Stock Android System on any Xperia Device

CLICK HERE FOR THE UPDATED VERSION​
This method is now outdated and Sony advises everyone to use "Sony PC Companion" instead of "Sony Update Services".
But you CAN USE this method.
iSiddharth said:
This method is now outdated and Sony advises everyone to use "Sony PC Companion" instead of "Sony Update Services".
But you CAN USE this method.
Click to expand...
Click to collapse
Hello, i have BRICKED my phone by installing some wrong recovery file and to UNBRICK it i need (SUS) SONY UPDATE SERVICE tool, the official lank is not available now on website. can you please share any third party link to download the tool ???
shubhamalive said:
Hello, i have BRICKED my phone by installing some wrong recovery file and to UNBRICK it i need (SUS) SONY UPDATE SERVICE tool, the official lank is not available now on website. can you please share any third party link to download the tool ???
Click to expand...
Click to collapse
Use the above method if you have Soft Bricked your device
You can download from here :
http://www.softpedia.com/get/Mobile-Phone-Tools/Sony-Ericsson/Update-Service.shtml
shubhamalive said:
Hello, i have BRICKED my phone by installing some wrong recovery file and to UNBRICK it i need (SUS) SONY UPDATE SERVICE tool, the official lank is not available now on website. can you please share any third party link to download the tool ???
Click to expand...
Click to collapse
If you have Hard Bricked your device then visit this :
http://www.informationlord.com/ultimate-guide-to-fix-bricked-xperia-c/
Thanxx !!! UnBrick successful...
iSiddharth said:
Use the above method if you have Soft Bricked your device
You can download from here :
Click to expand...
Click to collapse
Thanks for the info and help! but i finally Recovered my phone's life back using SUS tool this evening....
shubhamalive said:
Thanks for the info and help! but i finally Recovered my phone's life back using SUS tool this evening....
Click to expand...
Click to collapse
Congratulations :good:
iSiddharth said:
Congratulations :good:
Click to expand...
Click to collapse
sus doesn't detect my phone? what to do?
ixyak said:
sus doesn't detect my phone? what to do?
Click to expand...
Click to collapse
Don't connect your phone until and unless sus asks you to do that... Select your device then it will tell you when and how to connect your device.
i think it's HARD BRICKED, no boot logo, no three times vibration when trying to force turn off (POWER + VOL UP button), only red static light when charging both from pc or charger.
And sometimes i heard a sound when plugging the phone to pc, it's like my PC is trying to recognize the phone but always fail, i also heard the sound when trying to flash it using flashtool, Wmshua Perfect Brush, SUS, or PC Companion.
ixyak said:
i think it's HARD BRICKED, no boot logo, no three times vibration when trying to force turn off (POWER + VOL UP button), only red static light when charging both from pc or charger.
And sometimes i heard a sound when plugging the phone to pc, it's like my PC is trying to recognize the phone but always fail, i also heard the sound when trying to flash it using flashtool, Wmshua Perfect Brush, SUS, or PC Companion.
Click to expand...
Click to collapse
If you can see red light it means that your device is soft bricked
ixyak said:
i think it's HARD BRICKED, no boot logo, no three times vibration when trying to force turn off (POWER + VOL UP button), only red static light when charging both from pc or charger.
And sometimes i heard a sound when plugging the phone to pc, it's like my PC is trying to recognize the phone but always fail, i also heard the sound when trying to flash it using flashtool, Wmshua Perfect Brush, SUS, or PC Companion.
Click to expand...
Click to collapse
I have also the same issue... have you found any solution ????? please help me
UPDATE
UPDATE​
*Download wmshua
*Download ftf file of 16.0.B.2.13 or ftf file of 16.0.B.2.16(preferred)
(these files are specifically for Sony Xperia C C2305), If you have any other deivce, download their firmware files.
*Install Sony PC Companion
*Switch Off your mobile phone and get the Original USB Cable pf your device
*Open Wmshua and then Connect your device to PC pressing the Volume Down Key
*As Soon as connected Wmshua will install device drivers (taking about a minute), then go to "Flash" option and select the ftf file from there. And click on Start. It will take about 10 minutes or maybe more to flash the file. Wait Till It Completes.
*Now your device is ready on 16.0.B.2.13 or 16.0.B.2.16 whichever you selected
You can also Visit This Link : CLICK HERE
(If you are having problem with the language of wmshua the go to C:\Program Files(X86)\完美刷机 then rename the folder "language" to "language_x" language will become English)
iSiddharth said:
UPDATE​
*Download wmshua
*Download ftf file of 16.0.B.2.13 or ftf file of 16.0.B.2.16
*Install Sony PC Companion
*Switch Off your mobile phone and get the Original USB Cable pf your device
*Open Wmshua and then Connect your device to PC pressing the Volume Down Key
*As Soon as connected Wmshua will install device drivers (taking about a minute), then go to "Flash" option and select the ftf file from there. And click on Start. It will take about 10 minutes or maybe more to flash the file. Wait Till It Completes.
*Now your device is ready on 16.0.B.2.13 or 16.0.B.2.16 whichever you selected
(If you are having problem with the language of wmshua the go to C:\Program Files(X86)\完美刷机 then rename the folder "language" to "language_x" language will become English)
Click to expand...
Click to collapse
Thank you sir ... this method work without internet connection???
i don't have active internet so i need to do that offline
Hesham Sleem said:
Thank you sir ... this method work without internet connection???
i don't have active internet so i need to do that offline
Click to expand...
Click to collapse
Internet is needed only to download these things and wmshua needs internet for about 2 min. to download the drivers
musa12345 said:
I have also the same issue... have you found any solution ????? please help me
Click to expand...
Click to collapse
Use the update of this post, link on first post
SONY XPERIA C restore stock android system
Hi experts,
How to download "Sony Update Services"?
I downloaded it but is showing error "as from 21st july the update service application is no longer supported"
What i should do plzz help
sDsK said:
Hi experts,
How to download "Sony Update Services"?
I downloaded it but is showing error "as from 21st july the update service application is no longer supported"
What i should do plzz help
Click to expand...
Click to collapse
Please follow the updated version of this thread.
Link in the first post on the top
i was installing recovery using mobile uncle n all of sudden my phone went off . now its only showing red led as mentioned by other guys on the forum . i tried connecting using WmSua software as mentioned by you but all in vain . i have tried all buttons n even tried hard resetting my device . what should i do now ?? need help ASAP !!
Same issue - Xperia T
shubhamalive said:
Thanks for the info and help! but i finally Recovered my phone's life back using SUS tool this evening....
Click to expand...
Click to collapse
Hey bro,
I have a same issue with my xperia t. it shows no sign of charging, no flash mode and fastboot mode. can you help me out? i know it was about a year ago and you may forgot it but i've already tried all methods and i'm giving up my hope. thank you if you show me a way.

[Q] Xperia E3 stuck on boot screen with sony logo

I know there are probably lots of threads about this, but I couldn't find one about E3 since it's a relatively new phone, but to point now
So I tried to update my Xperia E3 to it's latest firmware via the Sony pc companion(it was the only option) and during the update ,once it was downloaded it prompted to connect the phone through the USB cable, once done it began installing the update but when it was like at 80-85% it showed an error saying that internet connection isn't available and gave two options to either retry or cancel, now the internet was just working fine, I checked google, Youtube everything and it was working, but every time I hit retry it gave the same option ,so eventually I canceled the update,
Now the phone was switched off so I tried switching it on and it just froze at the sony boot logo screen, restarting with power button+volume up only restarts it to the same situation(stuck at logo screen), I did look up for a solution but couldn't find one that fit,
Of course I did switch it off using the off button at the back of phone(under the back cover), and I know about Sony Update service but that's no longer supported(it required the phone in off state), pc companion can't detect an off phone and when it does it starts phone to boot frozen screen and fails at detect step, another thing I found was a custom tool(possibly just SUS) that could flash a firmware in an off phone but however there is no firmware available for my version, since I live in India, so there's that , any help is appreciated,
A few things:
-The battery was at 91% when update started
-There was no root attempt etc made on phone, it was complete stock
-I did update the firmware once earlier but just from the phone it was a 2 mp update, no pc
-When I started this update there was already a 29 mb something update available without pc, and that's pretty much all, like I said any help is appreciated
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
It worked
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Thanks man, it worked, the phone is good and running again.
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bootloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Cristy0505 said:
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bottloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Click to expand...
Click to collapse
Flash the firmware again using flashtool.
adrianocolvero said:
Flash the firmware again using flashtool.
Click to expand...
Click to collapse
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Cristy0505 said:
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Click to expand...
Click to collapse
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
adrianocolvero said:
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
Click to expand...
Click to collapse
Thank you very much, sir!
hai guys i have a xperia e3 dual d2212 i'm not sure whether it's rooted or unlocked bootloader it stucks on logo screen i try to flash it using flash tool but it says
ERROR drivers needed to be installed for connected device
ERROR you can find them in the drivers folder of flashtool
but i searched there there no devices mentioning e3 only e is available
in this condition should i flash or there is any other way please give me a solution
Hello I have a Sony experia e3 and it is giving me a problem. When I'm trying to start my phone it is booting and gets off by itself and again restarts...and this is going on and on. So please can you help me or give me a suggestion about how to fix it.
Please please please help for which I may remain ever greatful to you

[SOLVED] Soft bricked Z5 - Require Assistant

So, i havent been modding Android phones in a long time and when I wanted to flash MM on my Z5, i forgot that i dont have the Z5 drivers. Now, based on what i know, i did have SONY PC COMPANION installed prior to soft bricking my device, so i would assume the drivers are installed. My current situation is as follows:
-Device wont turn on, switches between RED/GREEN led with error message of "update failed, please connect to PC etc..."
-Sony pc companion doesnt seem to recognize the phone as i cant repair it
-Cannot flash FTF through as it keeps failing to flash at different points, do not know if not having the Z5 drivers play a factor here. I got the drivers from there but i do not know what to do with it as it is not .exe file, i also have the latest flashtool installed.
-I backed up my files prior to this, so i am willing to wipe everything.
Thank you, i would appreciate if i can get some assistant on this. Stupid me for making this mistake in the first place.
Regards,
Litoni
Use PC Companion repair option (marked with a red box on my screenshot).
LitoNi said:
So, i havent been modding Android phones in a long time and when I wanted to flash MM on my Z5, i forgot that i dont have the Z5 drivers. Now, based on what i know, i did have SONY PC COMPANION installed prior to soft bricking my device, so i would assume the drivers are installed. My current situation is as follows:
-Device wont turn on, switches between RED/GREEN led with error message of "update failed, please connect to PC etc..."
-Sony pc companion doesnt seem to recognize the phone as i cant repair it
-Cannot flash FTF through as it keeps failing to flash at different points, do not know if not having the Z5 drivers play a factor here. I got the drivers from there but i do not know what to do with it as it is not .exe file, i also have the latest flashtool installed.
-I backed up my files prior to this, so i am willing to wipe everything.
Thank you, i would appreciate if i can get some assistant on this. Stupid me for making this mistake in the first place.
Regards,
Litoni
Click to expand...
Click to collapse
What Windows version ?
Follow
# STEP 1 - GENERAL GUIDE
INSTALL / CHECK DRIVERS
of
http://forum.xda-developers.com/xperia-z5/general/guide-sony-xperia-z5-unlock-root-tweaks-t3298224
and (re-)boot into (newer) Windows by disabling the driver signature verification.
Log in with administrator rights,
Extract the zip-file,
there you have inf files
https://en.wikipedia.org/wiki/INF_file
https://msdn.microsoft.com/en-us/library/windows/hardware/ff549520(v=vs.85).aspx
right-click on those and choose install - so that the device drivers are installed.
Reboot (of Windows) shouldn't be necessary.
Entering Fastboot mode should still be possible, check whether it's being recognized now (via Minimal ADB and Fastboot).
Remember: in case the device goes crazy because it's not being detected upon connection - you can still turn it off via
Emergency off
(listed under "#FASTBOOT / FLASHMODE / RECOVERY / etc.")
Install the drivers that are inside flashtool.
Mr_Bartek said:
Use PC Companion repair option (marked with a red box on my screenshot).
Click to expand...
Click to collapse
As mentioned, SPCC doesn't recognize my phone. It somewhat does but doesn't give me the option to repair. There are these other screens which i think are prior to the repair page (hopefully) but i was stuck at the page when it asks me to remove the battery or skip if built in. It asks me to press ok to skip but hitting the ok button didn't do anything.
zacharias.maladroit said:
What Windows version ?
Follow
# STEP 1 - GENERAL GUIDE
INSTALL / CHECK DRIVERS
of
http://forum.xda-developers.com/xperia-z5/general/guide-sony-xperia-z5-unlock-root-tweaks-t3298224
and (re-)boot into (newer) Windows by disabling the driver signature verification.
Log in with administrator rights,
Extract the zip-file,
there you have inf files
https://en.wikipedia.org/wiki/INF_file
https://msdn.microsoft.com/en-us/library/windows/hardware/ff549520(v=vs.85).aspx
right-click on those and choose install - so that the device drivers are installed.
Reboot (of Windows) shouldn't be necessary.
Entering Fastboot mode should still be possible, check whether it's being recognized now (via Minimal ADB and Fastboot).
Remember: in case the device goes crazy because it's not being detected upon connection - you can still turn it off via
Emergency off
(listed under "#FASTBOOT / FLASHMODE / RECOVERY / etc.")
Click to expand...
Click to collapse
Thanks my desktop is running windows 10 and i know theres so many issues with it.
gm007 said:
Install the drivers that are inside flashtool.
Click to expand...
Click to collapse
The drivers from flashtool does not include any xperia Z5 series.
Thank you guys for the quick responses, I managed to reflash the .200 through flashtool without any hiccups. which is weird that it didn't work for .163 earlier. I didn't wipe anything, so after flashing .200 i updated the SDK stuff from Google SDK.exe which i think it solved some, from there I flashed .163 (MM) again and it worked. Kept all data intact, even my encrypted Class 10 SD card worked without any issues. So far so good, haven't really encountered any errors, fingers crossed :fingers-crossed: once again thank you for the quick responses.

XZ Premium won't turn on - PLEASE HELP!

hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
I used to be a bit similar to your situation, but its power indicator is not lit. Pressing other buttons did not respond. I also tried to connect it to the computer, but still didn't respond. I had no choice but to send it back to the after-sales service. The response I got was that the power IC was damaged.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
doesnt seem like something that can be fixed on a software level, you need to send it to sony to fix it if youre under warranty.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
Send it to sony service same thing happened for me and they gave me another phone.
Similar, but Sony do not want to know now
Blackghosthm said:
Send it to sony service same thing happened for me and they gave me another phone.
Click to expand...
Click to collapse
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Hammerheadz said:
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Click to expand...
Click to collapse
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
If you see any led light , try to use pc companion ( if your phone is not unlocked ) and if you have unlocked bootloader try to use xperifix to download the latest software for your phone and then flash it using newflasher ( don't forget to have the Sony USB drivers on your computer ) pls tell us if it works to find another way to fix your smartphone.
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
---------- Post added at 06:34 PM ---------- Previous post was at 06:33 PM ----------
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
Hammerheadz said:
The only other option for the 8332 is the Central Europe 1 CE1 option,
Click to expand...
Click to collapse
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Didgesteve said:
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Click to expand...
Click to collapse
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Hammerheadz said:
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Click to expand...
Click to collapse
Did you install the drivers in 'safe mode'?
Hi. Yes I did. Still no joy, but I haven't tried since last time. I'll have another go this week, unless you can think of anything else it could be, or that I can try?
my xz premium reboots when I plug in charger. I will sell it and buy samsung ( i dont like it) before it dies completely lol
oh it was water in charging port, now all works perfectly
Didgesteve said:
Did you install the drivers in 'safe mode'?
Click to expand...
Click to collapse
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Hammerheadz said:
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Click to expand...
Click to collapse
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Didgesteve said:
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Click to expand...
Click to collapse
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Hammerheadz said:
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Click to expand...
Click to collapse
Try to use pccompanion sorry if I'm late
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Hammerheadz said:
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Click to expand...
Click to collapse
Not at all it's like newflasher

[Guide] Unbrick Your UNLOCKED Lenovo P2a42

Hey Friends,
You must have seen very good days with Lenovo P2 but when there comes a bad day when your phone stops responding to button holds and restarts. You may or may not have a clue what to do to get your phone working again just like before.
I got into this situation where only thing my phone was able to operate was a RED LED on connecting it to my laptop. Then I had to read tens of pages on XDA to find answers to all my questions. If you are in such a situation and your phone is UNLOCKED then you have come to the right place. Procedure is quite simple but remember, I am writing this guide to define complete process from blackout to complete update so follow this guide as per your needs.
I faced this situation of Total Blackout / Dead Phone (Almost) with only Red LED working and it can be very scary. So, here is the simplest procedure you can follow. I want to appreciate all those people who helped me in finding a way to boot my phone with each and everything working. Long story short, let's get this done.
Tools Required:
I am mentioning here all the Tools you will need. I will urge you to download and save these tools in case you want to unbrick your phone any time:
1. Minimal ADB and Fastboot setup for PC
2. Lenovo USB drivers v1.1.33
3. Qualcomm USB Drivers
4. Qualcomm Flash Image Loader (QFIL) v2.0.1.9 for your PC in case you have corrupted your phone's IMEI and/ or Baseband
5. Blankflash.bat in case you want to recover from total blackout (Attached)
6. Stock MM S048 Firmware for Lenovo P2 in case phone doesn't boot
7. S048_ModemTelephony.zip in case your phone boots through Stock MM S048 but SIM isn't detected and IMEI is missing. I have made a complete modem zip file for installation through recovery.
8. S251_ModemTelephony.zip in case your phone is on latest firmware and doesn't detect SIM and has lost IMEI. I have made a complete modem zip file for installation through recovery.
9. QCN file for recovering baseband version and giving you most precious network signals. (Attached)
10. WinRAR or PeaZip for uncompressing files
I will recommend you to have a specific folder for keeping all these tools in a single place.
Procedure for Unbricking:
Before going with the procedure, make sure you have downloaded all the files you need, updated Lenovo and Qualcomm drivers etc. Here is the procedure:
1. If total blackout with red LED notification when connecting to PC: Unzip blankflash.zip to a folder in C drive. Now connect your P2 to PC through USB, press volume+, volume- and power button simultaneously and double click blankflash.bat. You might have no success in your first try. Just keep trying and it will load your phone to Fastboot. Restart your phone in TWRP if installed and install a working ROM for your phone after doing a wipe. If all is good and phone works OK then great but if you have lost IMEI and baseband then it is better to reinstate your phone through first MM stock ROM S048
2. Install S048 firmware through Minimal ADB and Fastboot - use flash instructions in .txt file.
3. Wait for startup of phone. Check if fingerprint, BT, WIFI and SIM work if all work then OK.
4. If fingerprint, BT, WIFI and SIM are not working then check IMEI through dialer. Dial *#06#. If IMEI is not available then install latest TWRP through Fastboot.
5. Start P2 in TWRP recovery and install S048_ModemTelephony.zip. Restart phone to see if WIFI and SIM work.
6. If SIM is detected but not giving signals and Baseband is shown as unknown then extract 000000_0.qcn file given in .7z and restore through QFIL and restart your phone into Fastboot.
7. Now, install stock recovery of S048 firmware through Fastboot and restart your phone.
8. Use your phone like you normally do and update your P2 till firmware S251 and see if everything works including calls. Update your phone through OTA.
9. After OTA installation, stock recovery may say that update failed. Just press Back, go into Wipe user data menu and Wipe Cache only. Restart your phone which will be updated to latest version and will ask you to update to a newer version. Allow it to download the next update.
10. After installation of S251 update, install latest TWRP through Fastboot and install most recent version of LOS 16 so that your vendor partition is stable and free from any bloated files. Now, use your phone just like you want to.
If you need further clarification then ask in this thread.
Bro my phone is not unlocked can i try thz one
Ranji007 said:
Bro my phone is not unlocked can i try thz one
Click to expand...
Click to collapse
You should download S048 and use flashall.bat inside that archive to install it all. However, if you lose IMEI or baseband then you can use modem and qcn files given in this thread.
alirazaagha said:
You should download S048 and use flashall.bat inside that archive to install it all. However, if you lose IMEI or baseband then you can use modem and qcn files given in this thread.
Click to expand...
Click to collapse
Bro now i wanna use ...minimal adb ..my phone is totally bricked only red light glowing
Ranji007 said:
Bro now i wanna use ...minimal adb ..my phone is totally bricked only red light glowing
Click to expand...
Click to collapse
don't worry just flash blank flash from the link given in the op, you will get the bootloader back
hackiee said:
don't worry just flash blank flash from the link given in the op, you will get the bootloader back
Click to expand...
Click to collapse
Bro how to connect my phone to blank flash...can u PLZZ help
hackiee said:
don't worry just flash blank flash from the link given in the op, you will get the bootloader back
Click to expand...
Click to collapse
Laptop is not detecting my device bro i installed all lenovo and Qualcomm drivers...any idea
Ranji007 said:
Laptop is not detecting my device bro i installed all lenovo and Qualcomm drivers...any idea
Click to expand...
Click to collapse
If red light blinks, your phone can be detected by your laptop. Check ports in device manager settings and you'll see a new port with Qualcomm 9800 series number. If that's there, try blankflash to start in fastboot. It might need some tries before startup. Be patient and keep trying till you are in fastboot.
alirazaagha said:
If red light blinks, your phone can be detected by your laptop. Check ports in device manager settings and you'll see a new port with Qualcomm 9800 series number. If that's there, try blankflash to start in fastboot. It might need some tries before startup. Be patient and keep trying till you are in fastboot.
Click to expand...
Click to collapse
Bro ..thanks for reply....in my phone red blink is glowing continuously ..but after connecting there is no change...can u say which buttons i want to press?
Ranji007 said:
Bro ..thanks for reply....in my phone red blink is glowing continuously ..but after connecting there is no change...can u say which buttons i want to press?
Click to expand...
Click to collapse
Press Volume+, Volume- and Power simultaneously and double click flashblank.bat. It might take some tries to finally install the scripts and start phone in fastboot. It took me 20+ tries to finally detect my phone through blankflash. Please, read OP completely.
alirazaagha said:
Press Volume+, Volume- and Power simultaneously and double click flashblank.bat. It might take some tries to finally install the scripts and start phone in fastboot. It took me 20+ tries to finally detect my phone through blankflash. Please, read OP completely.
Click to expand...
Click to collapse
Bro we want to connect each time removing usb cable and connect again like that ..we wanna do 20 times??
Ranji007 said:
Bro we want to connect each time removing usb cable and connect again like that ..we wanna do 20 times??
Click to expand...
Click to collapse
No. Keep USB connected. Try blankflash. If it doesn't detect phone or go ahead. Close command terminal, double click again and keep doing it till it processes the files. If it is stuck somewhere. Close terminal and try again.
alirazaagha said:
No. Keep USB connected. Try blankflash. If it doesn't detect phone or go ahead. Close command terminal, double click again and keep doing it till it processes the files. If it is stuck somewhere. Close terminal and try again.
Click to expand...
Click to collapse
Bro is there any solution ..i continuously pressed volume and power buttons connected to laptop and opening blank flash continuously for number of times ...but there was no reaction...only waiting for device is showing ? on my pc ...
Ranji007 said:
Bro is there any solution ..i continuously pressed volume and power buttons connected to laptop and opening blank flash continuously for number of times ...but there was no reaction...only waiting for device is showing ? on my pc ...
Click to expand...
Click to collapse
Check if your USB cable is alright and appropriate drivers are installed. Otherwise reinstall drivers, restart your PC and try again.
alirazaagha said:
Check if your USB cable is alright and appropriate drivers are installed. Otherwise reinstall drivers, restart your PC and try again.
Click to expand...
Click to collapse
Bro we want to change any settings in device manager ...?
Ranji007 said:
Bro we want to change any settings in device manager ...?
Click to expand...
Click to collapse
No. Just update drivers.
alirazaagha said:
No. Just update drivers.
Click to expand...
Click to collapse
Bro when u take to service center they said for u motherboard problem or something??
Ranji007 said:
Bro when u take to service center they said for u motherboard problem or something??
Click to expand...
Click to collapse
Fortunately, I never took it there.
alirazaagha said:
Fortunately, I never took it there.
Click to expand...
Click to collapse
My phone was fallen in water then i changed the display..few days after it stopped working ..and when i take to serive centre they said to change motherboard..but it's the 80% of phone price...so iam here ?..iam trying thiz method
Ranji007 said:
My phone was fallen in water then i changed the display..few days after it stopped working ..and when i take to serive centre they said to change motherboard..but it's the 80% of phone price...so iam here ..iam trying thiz method
Click to expand...
Click to collapse
I think you might have damaged some hardware. But anyway if you want to use blankflash, I have a method.
In lenovo p2 we have another mode called QDloader mode, in which we can use blankflash. For entering into this mode, it's little tricky but, can enter in one or two go.
So, here's how:
1. Switch off the mobile.
2. Press the volume up key,
3. While holding the volume up key, insert the usb cable and at the same time press the power button (this is the trick, we have to insert and hit at the same time).
And voila! :highfive: you will see black screen with only red notification led blinking.
we are into QDloader mode. Now use blankflash :good:

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