Hi,
My HTC U11 won't turn on. It was left unused during some time.
When I plugged it with the charger, the LED is blinking orange. I let the phone like this for 2-3 hours, unplugged it and try to turn it on, but it didn't work. Please help.
Thanks in advance
shubham puri4488 said:
Hi,
My HTC U11 won't turn on. It was left unused during some time.
When I plugged it with the charger, the LED is blinking orange. I let the phone like this for 2-3 hours, unplugged it and try to turn it on, but it didn't work. Please help.
Thanks in advance
Click to expand...
Click to collapse
Try the below link , it should help you. Usually holding power and volume down key at the same time works. Then once in the down load mode using the volume down key navigate to the reboot menu and push the power key. Hth
https://www.htc.com/us/support/htc-...do-i-reboot-phone-using-hardware-buttons.html
Hello!
I am having this problem too and the key combinations of the above link don't work no matter if it is plugged in a power outlet or not.
Also if I plug it in a PC it is not visible to retrieve some files I really need, it just blinks the orange led.
The phone hasn't been physically damaged or rooted.
Can someone help with some link of a tip what to do?
Thanks.
Hold all 3 side buttons. If no response within about 60 seconds then either the battery has died or the nand has.
AndVal said:
Hello!
I am having this problem too and the key combinations of the above link don't work no matter if it is plugged in a power outlet or not.
Also if I plug it in a PC it is not visible to retrieve some files I really need, it just blinks the orange led.
The phone hasn't been physically damaged or rooted.
Can someone help with some link of a tip what to do?
Thanks.
Click to expand...
Click to collapse
https://www.htc.com
Go to the support page and try chatting with the reps there. They may be able to assist. If not they will open a repair ticket as this issue may be covered by warranty. Good luck.
Sent from my coconut frond hut using Tapatalk
Thanks for the answers.
AndVal said:
Thanks for the answers.
Click to expand...
Click to collapse
Was your phone issue resolved?
Sent from my coconut frond hut using Tapatalk
No nothing works.
It seems that I have to send it to HTC to be repaired.
when/if it is repaired I'll post about it and the cost.
AndVal said:
No nothing works.
It seems that I have to send it to HTC to be repaired.
when/if it is repaired I'll post about it and the cost.
Click to expand...
Click to collapse
Sorry to hear about the problem not being resolved. This is the third week since I've sent off my phone to be repaired. I'm waiting patiently.
Sent from my coconut frond hut using Tapatalk
AndVal said:
No nothing works.
It seems that I have to send it to HTC to be repaired.
when/if it is repaired I'll post about it and the cost.
Click to expand...
Click to collapse
Take the backing off the phone and unplug the battery then replug it in and try to charge,
If still nothing from the device, buy a replacement oem battery from ebay and fit it yourself as the battery has been left for an extended period of time the cells in the battery have no doubt died as these batteries always require charge in them to keep them healthy due to the shear size and capacity of them, letting the devices battery run to 0% or left uncharged for a extended periods of time is not recomended in any newer smart phone
Its incredibly easy to do i am a phone technician if you would like detailed instructions on taking the backing off and unplugging the battery for testjng let me know ill post them here it will take you half an hour maximum compared to 3-4 weeks minumum to up to 6 months maximum to be sent back if you send it to htc for repair.
Thanks
Matty1993 Thank you very much for the advice .
I checked the receipt and the phone was still in warranty so I send it back to be fixed.
I bought it from eglobal I hope they won't give me any kind of trouble.
I will remember your advice for any future occasions it's going to be needed.
Thanks again.
I'll keep posting about what kind of damage it had , how long it took them to repair it etc.
shubham puri4488 said:
Hi,
My HTC U11 won't turn on. It was left unused during some time.
When I plugged it with the charger, the LED is blinking orange. I let the phone like this for 2-3 hours, unplugged it and try to turn it on, but it didn't work. Please help.
Thanks in advance
Click to expand...
Click to collapse
Lithium batteries don't like to be deep cycled. Letting it go below 20% and charging higher than 80% shortens the life span. I think that's techy speak for "it's crap technology".
Eglobal send me an email saying that it will take them a long time to repair my phone and they want to send me another HTC u11 with more ram and storage used but in "OK" contrition.
What do you think should I take this one or wait for my own HTC?
Any experience about the condition of these replacement phones like scratched screens, bad batteries etc?
Thanks.
Related
Hey everyone.
I just got a brand-new G-Tablet through Sears. I'm checking here to see if anyone has any ideas before their tech support opens in ~two hours.
I got it to my office, plugged it in and charged it until the light turned green. Then I turned it on and played with it a bit. I didn't have a method to put it on the network right then to sync anything, so I really just poked around and then set it to the side. One thing to note is that I wasn't presented with a setup screen at all, it booted straight to home.
Then later that afternoon when I went to go home, it wouldn't power on. I'm not sure if it went to sleep or powered off, but nothing happens no matter what button combination I press. I've tried just pressing power, holding it down for 4 seconds, holding it down for 30 seconds, power and volume + at the same time, and power and volume - at the same time.
I tried hooking it up to my computer last night, thinking that maybe the display didn't come back from sleep and maybe I could force a reboot via ADB, but it must be off alltogether since it didn't trigger a USB installation on the computer.
When I plug it in to charge, the little light turns red, then a while later turns green, indicating that it is fully charge, yet still no joy.
Your thoughts?
Press the power button for a really long time to see.
Sent from my GT-I9000 using XDA App
Just held it down for 90 seconds, no dice. I tried pressing it briefly afterwards too just in case.
I think Roebeet and a few others had a similar issue. I believe they had to wait 24+ hours for the battery to drain. I can't find the thread but the search button may help
You didn't update the firmware, correct? This is a known issue with the older firmware and it's happened to me.
I believe that the device is frozen - and yes, when it gets in that state you cannot reset it, even when holding down the power button. You have two choices, when this happens:
1- Open up the back of the device (and thus voiding the warranty) and press the reset button on the system board. That will fix it immediately. I know this probably isn't the best option, but I wanted to mention it.
2- Unplug the device and wait for the battery to completely drain. This takes about 24 hours. Once drained, you can press the power button and it will boot up for 10-15 seconds before stopping - that's your queue that the device is "fixed" so you can start re-charging it.
Fortunately, this probably seems to be resolved on newer firmware, tmk. I've only had this happen on a device with the original stock firmware.
The two of you are gentlemen and scholars. I'll let you know how it turns out. I was on the phone to get the RMA when the line went all fuzzy and I couldn't talk to them. Then it did the same thing when I called back. Then I saw this post. Divine Intervention...
Going on 28 hours now and still nothing...I'll probably give it at least 3 days before I send it back.
Give it a few more hours, and then plug it in for a minute and try powering it up. the battery could be so drained at this point that it needs to be plugged in to go on.
Mine took 24 hours to drain, but I wasn't sure if it was at 100% charged, at the time.
Almost to the 48 hours mark and still nothing. I tried plugging it in briefly just to check and the red light still comes on, but it won't power up. Anyone know the possible standby time of a fully charged batter on these things? I was thinking if the system locked up and it isn't hardly doing anything, it could last a while...
Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty
thebadfrog said:
Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty
Click to expand...
Click to collapse
The problem is that I'm in Guantanamo Bay, Cuba. Shipping time is at least 2 weeks and sears won't do an advance replacement. Neither will the Viewsonic support folks. So I'm either stuck having to buy a second one and waiting for them to get the original back before the refund, or waiting a month or more for a repair...
Are there any seals inside the case that get broken if you open it?
I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354
thebadfrog said:
I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354
Click to expand...
Click to collapse
I think I'm just going to give it anther day then send it in for repair.
Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App
Sorry to hear that. I think the reset button on the board would have worked, but I understand why you wouldn't want to open the device up. We shouldn't have to void our warranty to be able to do a hard reset.
Rhodizzle said:
Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
You might try nvflash.... worked on a friends.
GTO777 said:
You might try nvflash.... worked on a friends.
Click to expand...
Click to collapse
But was your friend's responding at all? I get absolutely nothing. the only thing the tablet does is give me a red light when it's charging and a green light when it's done. The power button does nothing and volume down + power does nothing. doesn't nvflash require a connection over USB before it can do anything?
So the wife and I were out eating and my phone died. Came home, plugged it up and there was no red led charge indicator..... waited..... and waited.... it's been an hour now, still nothing. If I hold power the capacitive buttons just flash white and go off.
Any ideas on how to bring this thing back to life?.... I purchased from Amazon 2 weeks again and really need a phone now as I have no other phone.
Make sure you are using the original wall charger that comes with the phone.
Sent from my HTC One X using XDA
Press the power button for 2-3 seconds and let go, wait about 5 seconds for it to turn on.....or press and hold volume down and power until the lights blink 6 times then release ONLY the power button. Hold volume button until screen turns on, then using the volume buttons highlight fastboot, press power button to select, then highlight reboot and press power again that'll get u going again
Sent from my HTC One X using xda premium
You will need to replace your phone. Search the forums and you will find a thread or two about this same problem. I had to return my phone because of the same exact problem. The only solution is to completely let the battery die and then recharge for 30 minutes to an hour and then the phone should turn on. But I highly recommend you get it exchanged because the next time you use it, it will suddenly turn off while there is still some battery left and you will have to let the battery die.
same problem. gotta get htc to replace dat shiet.
Leave it on the charger for several hours, wall charger not USB, and see if it helps.
Could be various things. But one thing that has happened to some people, on various Android phones, is that the battery voltage may have dropped too low. Not zero, but too low for the phone to take a charge. In that case, there is no way to bring the battery back to life, except with special battery meters with a "boost" function (which most of use don't have access to). Leaving it on the wall charger has brought phones back for a few people. Its a longshot, but can't hurt.
Safety circuit is supposed to prevent voltage from dropping too low like this. But its not fail safe.
I know that is not what the OP is doing, just a sidenote: Some people will suggest draining the phone until it shuts down to calibrate the battery meter Its a poor idea, for the reason that the safety circuit may not always work properly. When calibrating the meter, its more than sufficient to drain to 10-20%. The meter is not that accurate anyway, and draining to zero doesn't make it any more accurate than 10-20%.
i tried that all, letting it die. letting it charge, everything.
Press and hold the power button while plugging the charger in
Sent from my HTC One XL using xda premium
didnt work. but when i plug it in to windows, i still get apx
swordsx48 said:
didnt work. but when i plug it in to windows, i still get apx
Click to expand...
Click to collapse
This happened to my EVO 3d and had to be replaced.
Other than trying a ruu back to stock I'm out of ideas
Sent from my HTC One XL using xda premium
It comes up as apx? Have u tried
Adb devices
and
fastboot devices
While plugged in to see if either recognize it??
if one of them do than this should be a simple fix.
If adb recognizes it then
adb reboot
If fastboot recognizes it do
fastboot erase cache
fastboot reboot
i tried adb devices and fastboot devices while plugged in and neither recognize it you gave me a sliver of hope
swordsx48 said:
didnt work. but when i plug it in to windows, i still get apx
Click to expand...
Click to collapse
Apx mode is tegra thing. Wrong forum.
Sent from my HTC One XL using xda app-developers app
sorry,i was googling and came across this thread and didnt notice.
swordsx48 said:
sorry,i was googling and came across this thread and didnt notice.
Click to expand...
Click to collapse
No worries.
Mine did the same thing. Went 100% dead. After a few random reboots the days leading up, it finally went off when I noticed it had really low battery. Never to come back on.
Not even getting the red light at the top so put it in for a repair through my Telco (Telstra), (who are apparently the authorised repairer for HTC in Aus) and the mainboard was replaced. Got it back a week later fixed.
Phone had been unlocked through HTCDev but had no issues with warranty. Obviously a hardware fault as couldn't even boot.
on other phones i find using a charger that doesn't have a removable usb cable works well, and don't try to charge it from the computer.
monstermm said:
Mine did the same thing. Went 100% dead. After a few random reboots the days leading up, it finally went off when I noticed it had really low battery. Never to come back on.
Not even getting the red light at the top so put it in for a repair through my Telco (Telstra), (who are apparently the authorised repairer for HTC in Aus) and the mainboard was replaced. Got it back a week later fixed.
Phone had been unlocked through HTCDev but had no issues with warranty. Obviously a hardware fault as couldn't even boot.
Click to expand...
Click to collapse
after one hour of wall-plugging, the unit gains some heat around the camera, but no signs of charging...damn, guess I have to ask for replacement...
eh...did you root/unlock bootloader/flash roms?
I'm kinda worried that Rogers will give me a hassle for that...although it's a battery problem...
nvm...need to work on my reading skills...so unlocking bootloader is fine....
Well I came home from vacation about a week ago to find my blaze siting where I left it but dripping wet with water so i just took the battery out and let it sit for the past week. The indications i think that are for water damage and red....so i plugged the battery in and charged it but it keeps on vibrating every 2-3 seconds and i tried to turn it on but didn't work and when i try to enter download mode all i see it the samsung logo flash and goes back to dark..... any help?
please tell me its not completely done for...
-thanks
Put it in a bag of rice
Sent from my SGH-T769 using xda premium
usalee70 said:
Put it in a bag of rice
Sent from my SGH-T769 using xda premium
Click to expand...
Click to collapse
Its been drying for a week by its self... its quite dry
Maybe try replacing the battery?
I'm no expert, but the only time the phone vibrates every 2-3 seconds is when it's plugged in and no battery is inserted. Maybe try another battery? It's worth a shot and is cheaper than replacing the entire phone. If you are lucky you can convince someone at a store that you will buy a new battery if you can confirm the battery is the problem and maybe they will open the replacement for you to try for free (it's worth a shot right?).
The vibrating indicates that it is operating at a low level, but unable to receive sufficient power to fully boot or is missing the battery. You can duplicate this with any known-good phone by removing the battery and plugging the phone in to a power source and turning it on. I assume that you have a battery in, otherwise it shouldn't boot at all. Can you get a hold of a spare battery to attempt powering it that way (the GSM Galaxy Nexus uses the same battery too)?
I repair phones for a (side) living. I'd be willing to either buy the bad phone from you, or repair it for you. If you aren't successful on your own, and would like help, feel free to pm me.
Thanks guys for the support! I will try to just keep it plugged in for a while seeing if it will charge it... if not my brother as well as 2 of my friends have the same phone so i could easily test there battery.
-Thanks for the help
Just letting you know, I just decided to leave it charging for a while and it looks like the battery just needed some charge!
-thanks for your help!
Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.
delphicgp said:
Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.
Click to expand...
Click to collapse
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more). If nothing works all you can do is RMA or send it in for repair.
gee2012 said:
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more).
Click to expand...
Click to collapse
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.
delphicgp said:
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.
Click to expand...
Click to collapse
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.
delphicgp said:
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.
Click to expand...
Click to collapse
There's nothing else to try.
exb0 said:
There's nothing else to try.
Click to expand...
Click to collapse
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
You should go to a LG repair shop. Its LG who does the service, not Google.
delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
Only the original owner (your friend) can claim warranty and only in the country where the phone was bought. You`ll have to send it to the US. You can also send it to a local LG repair centre but you`ll have to pay for it yourself most likely.
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?
delphicgp said:
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?
Click to expand...
Click to collapse
So then it can be charger or battery problem,try different charger first.
Simonna said:
So then it can be charger or battery problem,try different charger first.
Click to expand...
Click to collapse
You might also want to try turning it on underneath a bright light. For example, turn on a desk lamp, and point it right at the top of the phone while you try to turn it on.
I know that sounds like an odd suggestion, but it's worth a shot. People were having a similar issue with the HTC One, and it turned out to be because of a built-in pocket mode that tried to use the light sensor to prevent it from turning on in a pocket or bag. Sometimes, it would bug out and only work in the face of a really bright light. Obviously, it was most prevalent in the HTC One because that was built in, but it happens in other phones when you use apps that have a similar function, such as AcDisplay and such.
Go to the Recovery -> wipe data
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
Wish i could give you some hope buddy but its best to send it in for RMA. We cant fix this imo.
Verstuurd vanaf mijn Nexus 5 met Tapatalk
delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.
exb0 said:
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.
Click to expand...
Click to collapse
Thank you all! I decide to accept your suggestions!
I'm in india.. And i got a n5 through a friend from the US of A.. It never switched on.. No signs of life whatsoever.. Had to send it back thro the friend and buy a new one in india spending a 5k extra INR.. So it does suck..
Sent from my Nexus 5 using Tapatalk
Hi Guys,
I need help here. I can't send the phone back for warranty because I've imported it from else where. Also I didnt root it or install any mods or whatsoever. Running 7.1.2
I was just surfing the net, nothing fancy was loaded. It was in battery saver mode which means it should be in the range of 20ish% when all of a sudden it just shut down. Thinking it was perhaps low on battery and it shut down by itself I put it to charge, but there was no indication that it was charging.
I tried turning it on by holding on to the power button for almost a minute and nothing happens even when I waited for 10 mins and try again.
So i tried going to recovery mode but pressing power and vol. down button, after waiting for almost a minute there was a short vibration and thats it. And if I continue holding on to it, there was 5-6 short vibrations.
Is there anyone who can help me on this?
Thanks.
Maybe Battery Problem
STORMING BLOOD17 said:
Maybe Battery Problem
Click to expand...
Click to collapse
Thanks for the reply!
Is there anything I can do about it? What about the vibrations I get when I hold the vol down and power button does it mean anything?
Maybe test the charger on a different device to be certain there is power going to the phone. Then leave it plugged in, walk away for 1 hour. Come back and try again... I've had devices seem to be completely dead because there was literally nothing in the battery. Plugged them in for a while, came back, worked like a charm. Of course this might be a long shot. Still worth a try. Good luck!
troy` said:
Maybe test the charger on a different device to be certain there is power going to the phone. Then leave it plugged in, walk away for 1 hour. Come back and try again... I've had devices seem to be completely dead because there was literally nothing in the battery. Plugged them in for a while, came back, worked like a charm. Of course this might be a long shot. Still worth a try. Good luck!
Click to expand...
Click to collapse
I see.. thanks for the suggestion! I'll plug it in and perhaps take a nap. And keep my fingers crossed in my dreams.
deception83 said:
I see.. thanks for the suggestion! I'll plug it in and perhaps take a nap. And keep my fingers crossed in my dreams.
Click to expand...
Click to collapse
Tak the battery Out.
Rub the (+ & -) Polaris on your hair or a carpet (so it gets an electric energy) for 30 seconds.
Now place your tongue on tye polarises if you fell an electric shocked your thongue that means battery works fine.
Or else Its A problem in the battery
STORMING BLOOD17 said:
Tak the battery Out.
Rub the (+ & -) Polaris on your hair or a carpet (so it gets an electric energy) for 30 seconds.
Now place your tongue on tye polarises if you fell an electric shocked your thongue that means battery works fine.
Or else Its A problem in the battery
Click to expand...
Click to collapse
You must've bought the Pixel with a removable battery...
troy` said:
You must've bought the Pixel with a removable battery...
Click to expand...
Click to collapse
HAHAHAHAAHHA
I dont own the phone but i thought it has a removable battery.
I was just seaching and I found this question
troy` said:
Maybe test the charger on a different device to be certain there is power going to the phone. Then leave it plugged in, walk away for 1 hour. Come back and try again... I've had devices seem to be completely dead because there was literally nothing in the battery. Plugged them in for a while, came back, worked like a charm. Of course this might be a long shot. Still worth a try. Good luck!
Click to expand...
Click to collapse
Doesn't seem to work.. Any more ideas?
Couple months back my pixel turned off while using it and called support, they replaced it under warranty. I never found out why it went dead. I know this don't help..
Sent from my Pixel XL using Tapatalk
Just a quick update. I found a phone repair company whom were willing and is able to try repair my phone.
Will be back to post their findings if they are indeed able to do it.
Did you ever get this issue sorted?
I have the exact same problem.