I just sold my LG G5 phone on eBay for spares, as the touchscreen was damaged and could not be used. I used the remote wipe feature on my Google account to remove my details from the phone.
The person who bought the phone is now being asked to provide login details of a Google account which was previously synced with the phone, so has asked me to provide my account name and password. Obviously I'm not keen to handover my credentials, even if it's only for a few minutes before I change my password again.
Is there any way around this - i.e. any way that the buyer can get into the phone without me having to give him my login credentials?
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I had S2 skyrocket hard bricked phone with my gmail accounts in the Play Store application.
So today i sold the phone to some stranger. (since i cannot open the phone, i couldn't remove the accounts from the phone)
after selling the phone, i changed my accounts password, added 2 step verification security.
btw, the phone have Pattern type screen lock.
So tell me guys, is this enough or tell me more suggestions to protect my accounts.
Thank You
I've got this problem and i'm not able to use my Mi4c since 2 days: i changed rom and when i've to add mi account it says that:
This device may be associated with existing Mi Account (124***603). Sign in to activate this device.
The problem is that that account is not mine, the id is different. Btw the password of the account is the same as mine but there's another problem, when i press activate it goes to a very bugged page called Verify your identity.
I tried everything from there: i cannot use my device right now, i can't access to that account from web because i don't know the mail or the number associated to it. I chatted with support but they didn't nothing cause they can't access to account infos.
What can I do? Thanks in advance
I am trying to log in to my google developer account - the one that you pay 25 bucks for the privilege of being able to publish apps on the store. I created the account at the end of 2013 or start of 2014 and hadn't logged in there for some time.
The account is on an email address on a domain that we own. I know the password and email address but cannot log in. I have gone through the recovery but there doesn't seem to be enough information there for the automatic recovery to work. And to make things worse, I get some emails telling me that "Someone knows your password". Seriously, its true, I do know my password.
I have tried calling one of the google support numbers 1800093181 three times. I spoke with someone for about half an hour and I was basically taken through the same recovery steps. I called again today and spoke to someone for a few minutes, after which time the call was disconnected just before they told me which department for google the worked in.
Basically, if google decides that there is something suspicious about you then you are stuffed. There is no way to get back in, and you get no support. This isn't really good enough. I have enough information on the account about the addresses held there which should allow them (google overlords) to allow me to log back in from the ASNs of my ISP.
That's too bad. But not sure what anyone here can say or do?
I'm going to close this thread. Good luck!
Hi, i sold my old phone and forgot to disable the account security, i used factory reset before giving it to the buyer, now the person i sold it can't use it because it's asking for my google account after the reset. Is there any way i can disable that phone security from my google account? the buyer says i have to give him my main account (which for obvious personal reasons i don't want to) so he can deactivate it from the phone. Thanks for help.
There is no official way. You have to log in with your google account and then remove it from the phone. After a factory reset the device protection will be disabled.
Edit: I've added a screenshot from Google sent to my recovery account (also me,) which shows I am the recovery account (yet have. Mino) contacted me when trying to log in.(
I have a most bizarre problem getting back into my account that I can't believe is happening. Here it goes: (This account is hugely important to me as it's only access to my YouTube channel I've been working on for more than a year,)
I'm the owner of both the locked out account [email protected] and it's recovery email aaaaa@gmail.com which is logged in fine.
Despite having the correct email, password, the physical phone in my hands which has always been used on both accounts, sending this from the same WiFi always uses, located at the same location always used, and as I mentioned the recovery email, I am locked out of [email protected] due to what must.be a mistake.
Here is what happened:
On March 27th, I decided it was time to just factory reset my phone. I make videos for my YouTube channel, and my phone had less then a gig of storage so I decided to do the factory reset.
Just.prior to doing so, I realized it may take me awhile even just to remember the password to get back in since autifilll normally does that for me. So I decided to figure it out before resetting my phone, and reset the password as well so it was fresh on my mind when logging into the reset phone. There are screenshots attached of everything.
Now here is the huge problem which I am unable to get around .
When attempting to log back into my account from my reset phone, iit asked that I provide the one time use code from settings / Google / password!!
Understand, I entered in the correct email address and password, but what it now is asking me to provide is literally impossible to provide for anyone who reset their phone and has not been able to put the email address back on the phone. The code Google is asking me for dies bit exist on a freshly reset phone , and there is not one person in the world who just reset their phone that could provide that number.
And that is the I only option I am being given despite the fact, I own and have access to the recovery email address [email protected] which they have not contacted. And despite the fact I'm using the exact phone and WiFi from the same location always used for this email.
Is there any way thjs can be fixed? I have a YouTube channel with an enormous amount of tied to that account and it's important.
Please respond with your device name. I understood that you are locked out of your device and can't complete the setup. If it is so you just have to reset the FRP partition. Please provide your phohe name to move ahead
Users typically remove all Google accounts from phone - note: their data are stored in accounts.db database - before performing a Factory Reset thus they wil not run into such a trouble.