Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
gidea1408 said:
Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
Click to expand...
Click to collapse
i thought i was the only one with this issue....
i also have same problem i also have to deactivate data and activate again even some times call also drops
gidea1408 said:
Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
Click to expand...
Click to collapse
Just out of curiosity, did you try downloading the latest full rom and flashing it? I was always having issues with severe battery drain if I updated by OTA. Downloading the rom from OP website and flashing fixed the issue. Could be something similar for you.
Be sure to do a backup first incase of any problems.
hallo dare said:
Just out of curiosity, did you try downloading the latest full rom and flashing it? I was always having issues with severe battery drain if I updated by OTA. Downloading the rom from OP website and flashing fixed the issue. Could be something similar for you.
Be sure to do a backup first incase of any problems.
Click to expand...
Click to collapse
Not similar but this the only case. I learned it through 4 devices OTA updates always mess up something. Always do full clean install, i know it sucks to settup the phone again install backups.. etc.. but it gor good
I think i have the same problem but after every reboot. I get 4G icon, but there is no connectivity on chrome and other apps (although Spotify seems to work). Only after switching to 3G and back to 4G the data works...
I had the same problem on my OP3 in OOS, but not in Resurrection Remix... really weird. I may try Havoc OS to see.
No problems with mobile data here, but dame issues when on wifi. I did a factory reset yesterday and clean install, but sadly that didn't help.
I've just updated to OxygenOS 5.1.11 and the issue is still with me. How is it possible? It's a really annoying bug. Developers, where are you when we need you most?
gidea1408 said:
I've just updated to OxygenOS 5.1.11 and the issue is still with me. How is it possible? It's a really annoying bug. Developers, where are you when we need you most?
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Have you tried a network reset?
80s Baby said:
Have you tried a network reset?
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What do you mean?
gidea1408 said:
What do you mean?
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Settings - Back up and reset - network settings reset
Make sure you reboot your phone once after you do that
Does anyone know what the best apn and network settings are for an unlocked Moto g5 plus on metro by TMobile
When I use OP6 on mobile data, cant use google or associated programs... Used a VPN program and problem is solved.
Updated: deleted all APN and insert manually APN for my network. Works just fine...for now.
Related
This happens on every Lollipop ROM I have flashed, no problems on 4.4 ROMS. I do clean installs, do not restore anything from Tibackup. So basically what happens is I will randomly but very frequently lose all data and cell service. Like once every three minutes frequently. It only lasts about 5 seconds at a time. The signal bar triangle will have an exclamation mark in it (see attached example). I delete and re-enter my APN, turn off wifi AND the Scanning Always Available option. I have read some threads about this exact same thing happening on Nexus 5 after Lollipop update but they are old and it seems to have been fixed with an update. Does anyone have any ideas about what is going on? I'm on TMO in the US and like I said, it ONLY happens on Lollipop ROMs it does not happen of Kitkat.
I read this as sort of an explanation as to why but nothing as to how to fix it. It is driving me insane.
I'm in the same boat, I cant make calls with hangouts or with Dialer or it will disconnect. I haven't seen a solution yet. I've tried every ROM I can, but it keeps crashing. drives me up a wall. I want to logcat it, but having issues while at work.
budm said:
I'm in the same boat, I cant make calls with hangouts or with Dialer or it will disconnect. I haven't seen a solution yet. I've tried every ROM I can, but it keeps crashing. drives me up a wall. I want to logcat it, but having issues while at work.
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Only discussion about this I have seen is in the Nexus 5 forums, nothing in OPO
Any insight to this would be greatly appreciated.
Come on guys, am I really the only one with this issue?
TigerDNA said:
Come on guys, am I really the only one with this issue?
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You're not alone, I have this as well but I don't get the exclamation mark but instead the triangle appears completely empty, as if I have no signal at all.
anyone know a way to fix this awell? i flashed the new lolipop alpha modem and still same thing if not worse
The only time this has happened to me is when I toggle Wi-Fi. It for this every time, but have no data issues otherwise. Seems to be when switching between ip addresses. Are you possibly between towers or roaming on another network? May be the issue, but I can't say for sure. Running the lollipop rom exodus, no issues at all.
EDIT: also what baseband are you guys on? I thought I saw something similar and someone flashed a test baseband and it fixed whatever issue they were having. Link coming shortly.
EDIT 2: just now noticed the list above mine about the alpha modem and it not working for them. If anyone else needs to try however, link is http://forum.xda-developers.com/sho... work for some and not others.
from the one+
Does anyone know if we can flash the CM11S modem on CM12?
Go to Settings -> More - > Mobile Networks. Make sure all the items are set correctly.
alleykat2561 said:
Go to Settings -> More - > Mobile Networks. Make sure all the items are set correctly.
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In OP "I delete and re-enter my APN, turn off wifi AND the Scanning Always Available option."
Same issue here. Running SlimSaber using alpha radio.
Same problem on two OPOs here, both running Temasek CM12
Anyone found a solution yet?
I have the same issue on CM12, BlissPop and Validus ROMS.
Strangely I do NOT have the issue on Euphoria.
Think it happened after I flashed the Alpha L modem.
Tried flashing an older CM11S modem, but no luck...
Hi,
Sorry for the noob answer but anybody tried settings>mobile networks>preferred network type and set it to 3G? I flashed a new rom from stock CM and noticed that I was experiencing signal trouble, I checked my status and the signal detected is LTE so I changed my network to 3G and network signal improved. Downside is that you cant use LTE (but thats ok for me since here in our country, LTE signal is still kind of limited)
Zino same for me. Ever find a fix or a rom that doesn't do this?
OP here, it's strange that all of us have this issue, the same issue that came up on the Nexus 5 thread when L was first released but know one else seems to have any knowledge of it. I am almost certain it doesn't have to do with our carriers but rather something software related.
I'm also suffering from this issue, until now the only way I knew how to fix it was to wipe the cache in recovery which takes ages!
got the same problem :<
I have a similar issue. I use t mobile in the USA and LTE works, H+ works, but 3g shows signal and won't load anything. No idea how to fix it.
Hey guys,
So I'm experiencing issues receiving calls and SMS on my OPO ever since I flashed a CM12 nightly in early February. I don't know for sure that CM12 is the issue because I can't find anyone that has a similar problem, but since the problem didn't start until after the initial clean install of CM12, I'd say this is a good place to start.
I'm currently running CM 12-20150223-NIGHTLY-bacon and have not changed anything else (kernal, xposed, etc...). I use AT&T and am located in the US.
SMS Problem: First off, I use Hangouts as my SMS application. Sometimes I will go hours without receiving any text messages, only to have a dozen of them all come flooding in at once. Usually this is prompted by me sending myself an SMS. I also occasionally have trouble downloading group MMS.
Call Problem: About 80% of the time, calls do not come through to me. My wife tells me the phone rings twice and then goes to voicemail. I do not receive any notifications of missed calls but if the caller leaves a voice mail, then I do get notified of that most of the time.
Does anyone know if this is strictly a CM12 nightly issue, or is something else going on? If the answer is just a full wipe and clean install of another ROM I'm ok with that, just wanted to get opinions from the community before I proceed.
Thanks in advance!
I am having the same issue with SMS. I am running the 20150225 nightly.
Bump.
Still having this problem. Is the only way to fix it to go back to KitKat?
You have described my exact problem to a T. Any updates on this issue? I am thinking about going back to CM11. Every nightly I update in hopes that it resolves this issue but it hasn't yet.
Zurtri said:
You have described my exact problem to a T. Any updates on this issue? I am thinking about going back to CM11. Every nightly I update in hopes that it resolves this issue but it hasn't yet.
Click to expand...
Click to collapse
No fix that I've found yet. Here is another thread on the issue that has seen more interaction than mine. http://forum.xda-developers.com/oneplus-one/help/cm12-delayed-messages-missed-calls-t3049583
Have you come across any fix yet?
Yesterday there were several updates related to mms..if you still use cm12...then install cynadelta app select last bacon zip. Then click on refresh, it will check the latest bacon file and update only incremental data..means you dont have to download entire rom. Saves your time and data package.
Once you see all the components are working.. Take backup using twrp and keep it in USB.. Incase you need to restore.
Click like if its helpful:thumbup:
Sent from my A0001 using XDA Free mobile app
solution?
NikoStone said:
Hey guys,
So I'm experiencing issues receiving calls and SMS on my OPO ever since I flashed a CM12 nightly in early February. I don't know for sure that CM12 is the issue because I can't find anyone that has a similar problem, but since the problem didn't start until after the initial clean install of CM12, I'd say this is a good place to start.
I'm currently running CM 12-20150223-NIGHTLY-bacon and have not changed anything else (kernal, xposed, etc...). I use AT&T and am located in the US.
SMS Problem: First off, I use Hangouts as my SMS application. Sometimes I will go hours without receiving any text messages, only to have a dozen of them all come flooding in at once. Usually this is prompted by me sending myself an SMS. I also occasionally have trouble downloading group MMS.
Call Problem: About 80% of the time, calls do not come through to me. My wife tells me the phone rings twice and then goes to voicemail. I do not receive any notifications of missed calls but if the caller leaves a voice mail, then I do get notified of that most of the time.
Does anyone know if this is strictly a CM12 nightly issue, or is something else going on? If the answer is just a full wipe and clean install of another ROM I'm ok with that, just wanted to get opinions from the community before I proceed.
Thanks in advance!
Click to expand...
Click to collapse
Hi! I har the same problem after updating to cm12. I solved it by go to settings/ mobile network/ preffered network and chose 3g. That worked for me. Much longer batterylife too.
Setting connection to 3g is not a solution, but a workaround. For those of use who actually use LTE/4G, that's not really an option.
I have this same issue, but I'm using Carbon ROM. So it would appear it is a CM-based issue that has carried over.
Edit: I was just in contact with my carrier Tele2, and this is a known issue with 4G/LTE systems. If you have this issue, contact your carrier, and they can likely help you sort it out.
cyruskane said:
I am having the same issue with SMS. I am running the 20150225 nightly.
Click to expand...
Click to collapse
NikoStone said:
Bump.
Still having this problem. Is the only way to fix it to go back to KitKat?
Click to expand...
Click to collapse
Zurtri said:
You have described my exact problem to a T. Any updates on this issue? I am thinking about going back to CM11. Every nightly I update in hopes that it resolves this issue but it hasn't yet.
Click to expand...
Click to collapse
NikoStone said:
No fix that I've found yet. Here is another thread on the issue that has seen more interaction than mine. http://forum.xda-developers.com/oneplus-one/help/cm12-delayed-messages-missed-calls-t3049583
Have you come across any fix yet?
Click to expand...
Click to collapse
nadeem.patel said:
Yesterday there were several updates related to mms..if you still use cm12...then install cynadelta app select last bacon zip. Then click on refresh, it will check the latest bacon file and update only incremental data..means you dont have to download entire rom. Saves your time and data package.
Once you see all the components are working.. Take backup using twrp and keep it in USB.. Incase you need to restore.
Click like if its helpful:thumbup:
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
lillsmartdude said:
Hi! I har the same problem after updating to cm12. I solved it by go to settings/ mobile network/ preffered network and chose 3g. That worked for me. Much longer batterylife too.
Click to expand...
Click to collapse
SweStag said:
Setting connection to 3g is not a solution, but a workaround. For those of use who actually use LTE/4G, that's not really an option.
I have this same issue, but I'm using Carbon ROM. So it would appear it is a CM-based issue that has carried over.
Edit: I was just in contact with my carrier Tele2, and this is a known issue with 4G/LTE systems. If you have this issue, contact your carrier, and they can likely help you sort it out.
Click to expand...
Click to collapse
Anyone that is still experiencing the issue please follow this link and vote this subject up.
https://jira.cyanogenmod.org/browse/BACON-3371
This is the bug log for Cyanogen and they just escalated the issue to critical.
Yesterday I updated my Honor 8 via the Systemupdate Menu. Since the Update I am struggling with WLAN Problems.
I never disconnect from the network but every minute or so the connection gets super slow. Like 100Bits/Second slow.
This does not only happen at my home network but also at work. I tried resetting the network settings but nothing changed... I am clueless at this point on what to do.
Any help is appreciated a lot!
Thanks, Jonny
Other devices work fine. Gonna do a factory reset now.
The factory reset might have fixed it. Works fine at the moment Thanks
Nevermind the probem is still there. I reinstalled my apps and now have the same problem. Also i noticed that the Wlan Symbol goes from full connectivity to 0 and vice versa all the time..
How can I check which App causes the problem? When i reboot in save mode I can't find a way to test the connection. Could switching the main storage path to a SD be the cause in any way?
Because this time the problem started occuring again once I rebooted after switching this setting.
I resetted the phone and just installed Twitch to have a constant live stream running to be able to see when the problem occurs. The problem still happens every few minutes.
I now deinstalled Twitch and installed the Ookla Speedtest and the problem comes up from time to time again. I also deinstalled every preinstalled app after the reset. So i am pretty sure that apps are not the problem..
Rommco05 said:
So and if u uninstall this "Twitch" problem still continuing? Constant live streaming must have too affect to other apps, streming take lot of signal...
edit: my english is limmited...
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I used "Twitch" to have a constant live stream running and when I saw that the stream froze I checked applications like the PlayStore and they were not able to connect aswell.
Rommco05 said:
Thats is realy only with phone? Maybe your wifi provider have some problem... Try to test later or tommorow
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I have the same problem in a different WLAN network. And all other devices in my home network dont have this problem
Rommco05 said:
So, try to install back older fw, I will reported this issue in another thread, let see waht another people say
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I bought this phone a week ago. Will this remove my warranty?
Frd-l09c432b389
Rommco05 said:
Ou yes, my faul. For our models is official rollback but I go to be busy, if u want try search or wait cca 2-3 hours I'll be back, sorry
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I talked to Honor Support and now Wiped the System Cache and did a Factory Reset from the Debug Menu. Lets see if that helps
I issued a replace unit from Amazon and hope that will solve it once for all
They should replace it
Rommco05 said:
We can now make a try rollback and and we will know if the problem continues
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Click to collapse
I did a rollback already to Android 6 Emui 4.0 and updated via System update to Android 7 B380. The Problem however still occurs and I think
it is getting worse now. I barely have a minute of functional WLAN. However my replacement Unit was luckily granted. So I will get a new phone these days
Rommco05 said:
Ok and on MM was still problem?
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MM?
Rommco05 said:
Marshmallow A 6.0
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To be honest I did not check :/ I instantly upgraded to B380 which worked fine before the update.
Hi guys, I got my OnePlus 7 pro at the time of release, and up to now it's been through all of the updates etc. But I have a major problem with using WiFi. Sometimes it works normally, but other times, images won't load, or downloading images from apps such as WhatsApp takes forever. Images such as profile pictures don't load either or will take a very long time. However watching video on YouTube etc is all fine. I'm very confused at to this issue and wondering if anyone else knows anything about it.
Thankyou!
By the way, using mobile data works fine and everything loads properly.
I would recommend factory reset at this point. This beast is fast as hell on wifi. No issues here.
I've also had this issue sometimes. It pops back up every now and then but what fixed it in most apps was going into router/modem settings and make sure that the time(what tells the router your local area's current time) is being controlled by your ISP and not by the internet.
netgar said:
I would recommend factory reset at this point. This beast is fast as hell on wifi. No issues here.
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Click to collapse
Thank you for your response, yeah the 7 pro is a beast, but i doubt that a factory reset would help
shanar585 said:
I've also had this issue sometimes. It pops back up every now and then but what fixed it in most apps was going into router/modem settings and make sure that the time(what tells the router your local area's current time) is being controlled by your ISP and not by the internet.
Click to expand...
Click to collapse
Thank you for your reply, i will try this and see if it works. I'm still unsure about the cause of this issue, and i really hope its not a hardware issue. I never had this problem on my OP3 which is quite sad
I have the same strange problem here ...
hellfire555 said:
I have the same strange problem here ...
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The strange thing is, if I turn on vpn, it works, but the internet is a lot slower using VPN...
I'm facing a strange network error in my OnePlus Nord. Most of the time it can't connect to internet from Google app, Google widget and Google assistant on mobile data. On wifi works fine and other apps in background can use internet at the same time.
You allready submitted the issue(in you're other thread), and if you look closely at OP Forum it's a known bug especially with some carriers. Best to make a bug report @op Forum. So they can take it in their next update (hopefully). Guess it affects many users (including me). I will rapport it also. The more the better. So you are not alone. I don't know if OP Staff looks here @XDA.
My 2 cents..
Thanks for your support, but iam here because no one staff member of OP was replied on my issue...let me clarify that the issue has been noticed to team OnePlus...... Googling is basics of smartphone, if basics not working properly, then customer be in panic.
If I flashed stock full image , will it fix the problem or not. Iam asking because not all users having this issue I think.......plz reply thanks in advance
https://forum.xda-developers.com/oneplus-nord/how-to/oneplus-nord-repo-oxygen-os-builds-t4138085
davinder5549 said:
If I flashed stock full image , will it fix the problem or not. Iam asking because not all users having this issue I think.......plz reply thanks in advance
https://forum.xda-developers.com/oneplus-nord/how-to/oneplus-nord-repo-oxygen-os-builds-t4138085
Click to expand...
Click to collapse
Nobody can answer that mate, you just have to backup your data, do the fastboot flashing, restore and try again
davinder5549 said:
I'm facing a strange network error in my OnePlus Nord. Most of the time it can't connect to internet from Google app, Google widget and Google assistant on mobile data. On wifi works fine and other apps in background can use internet at the same time.
Click to expand...
Click to collapse
Same issue here!
Abhy17 said:
Same issue here!
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Click to collapse
Now what u think about, what's the reason behind? And it's fixed when I connected to a VPN server....or wifi....
davinder5549 said:
Now what u think about, what's the reason behind? And it's fixed when I connected to a VPN server....or wifi....
Click to expand...
Click to collapse
Go to: Settings * Battery optimization * three points *
Advanced optimization * Optimization for deactivate standby mode for network connections.
rambus47 said:
Go to: Settings * Battery optimization * three points *
Advanced optimization * Optimization for deactivate standby mode for network connections.
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not worked for me
davinder5549 said:
not worked for me
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Sorry, was not explicitly intended for you, but for those who are losing connectivity.
rambus47 said:
Sorry, was not explicitly intended for you, but for those who are losing connectivity.
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Click to collapse
When I connected to a VPN, there no such problem, kindly define the issue or u have any idea ? What cause the problem.
I am still facing this issue even after the latest update. Do you guys find a solution?
Sent from my OnePlus AC2001 using XDA Labs
ak097 said:
I am still facing this issue even after the latest update. Do you guys find a solution?
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The same here. Assistant replies with "No connection at the time".
As soon as i open any other app that connects fine and assistent works again as well.
same problem here, i have moved from moto z2 force which had network constantly restarted so my frustration is at limit
Same here, I may return mine cause it poised me for one month, I use map everyday and Google search 1 time out of 3 it does not work.
Today I noticed my screen is becoming purple/red when I lower brightness, also auto brightness never worked as intended.
Too much issues. I tried getting help from oneplus but they just told me to clear cache, factory reset blablabla. I offered the same phone to my g friend she has the same issues.
Btw a colleague got a 7 pro, same issues but a different career operator than us.
Have you tried with a custom rom ? So we will now if it's software or hardware related...
I am also facing the same Network issues. it dosen't happen all the time but once a day it does occur.
First try this morning
Just a suggestion , not sure it will work or not. There is private DNS settings under wifi and network, try to tinker with it.
Tried Automatic and Off, no differences.
Can you try once with selecting private DNS provider option and input this - 1dot1dot1dot1.cloudflare-dns.com