WLAN instable and slow since B389 Update - Honor 8 Questions & Answers

Yesterday I updated my Honor 8 via the Systemupdate Menu. Since the Update I am struggling with WLAN Problems.
I never disconnect from the network but every minute or so the connection gets super slow. Like 100Bits/Second slow.
This does not only happen at my home network but also at work. I tried resetting the network settings but nothing changed... I am clueless at this point on what to do.
Any help is appreciated a lot!
Thanks, Jonny

Other devices work fine. Gonna do a factory reset now.

The factory reset might have fixed it. Works fine at the moment Thanks

Nevermind the probem is still there. I reinstalled my apps and now have the same problem. Also i noticed that the Wlan Symbol goes from full connectivity to 0 and vice versa all the time..

How can I check which App causes the problem? When i reboot in save mode I can't find a way to test the connection. Could switching the main storage path to a SD be the cause in any way?
Because this time the problem started occuring again once I rebooted after switching this setting.

I resetted the phone and just installed Twitch to have a constant live stream running to be able to see when the problem occurs. The problem still happens every few minutes.

I now deinstalled Twitch and installed the Ookla Speedtest and the problem comes up from time to time again. I also deinstalled every preinstalled app after the reset. So i am pretty sure that apps are not the problem..

Rommco05 said:
So and if u uninstall this "Twitch" problem still continuing? Constant live streaming must have too affect to other apps, streming take lot of signal...
edit: my english is limmited...
Click to expand...
Click to collapse
I used "Twitch" to have a constant live stream running and when I saw that the stream froze I checked applications like the PlayStore and they were not able to connect aswell.

Rommco05 said:
Thats is realy only with phone? Maybe your wifi provider have some problem... Try to test later or tommorow
Click to expand...
Click to collapse
I have the same problem in a different WLAN network. And all other devices in my home network dont have this problem

Rommco05 said:
So, try to install back older fw, I will reported this issue in another thread, let see waht another people say
Click to expand...
Click to collapse
I bought this phone a week ago. Will this remove my warranty?

Frd-l09c432b389

Rommco05 said:
Ou yes, my faul. For our models is official rollback but I go to be busy, if u want try search or wait cca 2-3 hours I'll be back, sorry
Click to expand...
Click to collapse
I talked to Honor Support and now Wiped the System Cache and did a Factory Reset from the Debug Menu. Lets see if that helps

I issued a replace unit from Amazon and hope that will solve it once for all

They should replace it

Rommco05 said:
We can now make a try rollback and and we will know if the problem continues
Click to expand...
Click to collapse
I did a rollback already to Android 6 Emui 4.0 and updated via System update to Android 7 B380. The Problem however still occurs and I think
it is getting worse now. I barely have a minute of functional WLAN. However my replacement Unit was luckily granted. So I will get a new phone these days

Rommco05 said:
Ok and on MM was still problem?
Click to expand...
Click to collapse
MM?

Rommco05 said:
Marshmallow A 6.0
Click to expand...
Click to collapse
To be honest I did not check :/ I instantly upgraded to B380 which worked fine before the update.

Related

weather update stopped working

Hi,
For last 2 days im unable to update weather on touchFlo screen.
I got message "There was a connection error while attempting to download weather data. retry? Yes/No"
Both internet and mail works fine, so i dont know what to do.
Any ideas?
Im on T-mobile UK.
Got the same problem and I am on the other end of Europe, so I guess their servers are down?
darek001 said:
Hi,
For last 2 days im unable to update weather on touchFlo screen.
I got message "There was a connection error while attempting to download weather data. retry? Yes/No"
Both internet and mail works fine, so i dont know what to do.
Any ideas?
Im on T-mobile UK.
Click to expand...
Click to collapse
same here - im on vodafone. Guess the server is down. My last update was last night, but it took a long time to get
darek001 said:
Hi,
For last 2 days im unable to update weather on touchFlo screen.
I got message "There was a connection error while attempting to download weather data. retry? Yes/No"
Both internet and mail works fine, so i dont know what to do.
Any ideas?
Im on T-mobile UK.
Click to expand...
Click to collapse
me too its happened about 2 days ago i thought it's because my wifi or my 3G connection lost but it wasnt
Im on Orange...
Just found this
http://forum.xda-developers.com/showthread.php?t=411898
I have the same problem starting today, yesterday it happened occasionally.
tried alredy to disable proxy, connect directly through WiFi, and still same problem.
Must be accuweather server then.
Strange, cause their site wirks fine.
Have been having problems for the last couple of days, does look like a server issue
I figured it was a server issue too but this fix worked for me.
http://forum.xda-developers.com/showpost.php?p=2821451&postcount=30
Same for me
I was freaking out as I have just got my Touch Pro and I though I had broken it somehow? Have Hard Reset it 3 times but still the weather update keeps reporting a connection error. What to do? I am in New Zealand and have tried 3G & WiFi and it mkes no difference! I have emailed HTC Support about the issue but is there any way to confirm if it is AccuWeather's problem? Hope this can be resolved as I don't want to start tinkering with the ROM while it is still so new and under warantee. Helpful advice appreciated
Couldn't get the editor to work, something about a newer net needed? Whatever that is??? It wouldn't run.
frank_icpe said:
I was freaking out as I have just got my Touch Pro and I though I had broken it somehow? Have Hard Reset it 3 times but still the weather update keeps reporting a connection error. What to do? I am in New Zealand and have tried 3G & WiFi and it mkes no difference! I have emailed HTC Support about the issue but is there any way to confirm if it is AccuWeather's problem? Hope this can be resolved as I don't want to start tinkering with the ROM while it is still so new and under warantee. Helpful advice appreciated
Click to expand...
Click to collapse
Try the fix right above your post. I went through all the same things you did to try to fix it and just following those steps worked. (Don't ask me why!)
Good luck!
ITNV said:
Try the fix right above your post. I went through all the same things you did to try to fix it and just following those steps worked. (Don't ask me why!)
Good luck!
Click to expand...
Click to collapse
Thanks tried that but it complained about needing some newer net or something like that and wouldn't run the editor..
ITNV said:
Try the fix right above your post. I went through all the same things you did to try to fix it and just following those steps worked. (Don't ask me why!)
Good luck!
Click to expand...
Click to collapse
i confirm... it works
thanks a lot
maja said:
i confirm... it works
thanks a lot
Click to expand...
Click to collapse
Maybe it woud for me to if I could get the editor to run. Where do I get this NET thing it says it needs?
Working!!!
Hello World it seems that the even though the Editor won't actually run it does something that enables the weather updates to run again. Strange? What does it do that fixes it???
Thanks
frank_icpe said:
Hello World it seems that the even though the Editor won't actually run it does something that enables the weather updates to run again. Strange? What does it do that fixes it???
Thanks
Click to expand...
Click to collapse
Frank-
In case it stops working again or you ever need to install another program that requires the latest .NET CF, you can download it here:
http://www.4shared.com/file/37978142/c1e9d030/Microsoft_NET_CF_35.html
Download net 3.5 and weather editor 1.2 and I get an error: fire write protection of database could't removed. What is this??
Other thread about the same topic...
I also have the issue that the editor can't read something, please keep the discussion at one thread, thanks.
http://forum.xda-developers.com/showthread.php?t=411898
ITNV said:
Frank-
In case it stops working again or you ever need to install another program that requires the latest .NET CF, you can download it here:
http://www.4shared.com/file/37978142/c1e9d030/Microsoft_NET_CF_35.html
Click to expand...
Click to collapse
Great thanks, done all that and we are up and running again. Thanks everyone for your help.
dont know if its just accuweather server been fixed, or what, but everything works fine again. All i did was installing .Net 3.5 from: http://www.microsoft.com/downloads/...49-3C6B-42F1-9FD9-0041345B3385&displaylang=en
And after soft reset everything is back to normal.

Honor 8 gyro or accelerometer bug?

Hi,
i've noticed a very boring bug, sometimes the screen rotation won't work untill i reboot the phone; after reboot it's all fine untill the bug appear again.
Had it in B360 and also now in B131 (i've done a rollback).
Hard reset/cache clean already done and nothing changed, any advice? It's a known bug?
I did not have this bug on Android 6 but since update to Android 7 I too have this. Like yourself a reboot corrects this bug for a time.
I have reported this to Huawei Honor via feedback and email.
Their reply was this is a feature of the OS..
Yeah for real my reply was not nice let's just say until I emailed a reply with the problems once again.. Just goes to show they don't read the full details laid out when reporting issues..
You should just send them an email with your problem via email from within the HiCare app (Service > Feedback>email)
Same issue here. I bought my Honor 8 last week, and now my accelerator is only working for few minutes after reboot. Firmware is B131. Is this an software or hardware issue?
I have the same problem (smartphone is 2 weeks old, FRD-L19, B360).
Sometimes it occurs daily. Sometimes not for some days.
This is really strange. I did a hard reset and for now it is working again.
But you can try this:
Delete cache of compass app (in system settings) and start app again. I assume that you have to re-calibrate the compass now. Do so and make sure that calibration is successful (i.e. turning the phone in every direction)
Does this fix your issue? I assume that somehow the accelerometer/gyro is also dependent from a correctly working magnetometer.
Edit: After some days I figured out that also a hard reset is not the solution. I updated on B380 now and have no issues so far. Let's see...
Edit nr. 2: issue also occured with B380. Seems to be a software issue deep in the system. Hopefully Honor will fix this issue in the future
Probably isn't just a software bug, Honor service replied me that it could be an hardware problem came out with Nougat Update, they told me that i could have sent them the device to let investigate the problem, but i made a refund and bought another phone.
Which phone did you buy?
I don't think that this is a hardware issue as I have had this problem with Android 6 as well. Nothing is working for me yet. Will wait for my 3rd device and this will definitively be my last one...
Fozzy90 said:
Which phone did you buy?
I don't think that this is a hardware issue as I have had this problem with Android 6 as well. Nothing is working for me yet. Will wait for my 3rd device and this will definitively be my last one...
Click to expand...
Click to collapse
I switched to the dark side.... I bought an iPhone
Other thread :
https://forum.xda-developers.com/honor-8/help/auto-screen-rotation-bug-t3531119
If anyone found a solution...
Klasputnikov said:
Hi,
i've noticed a very boring bug, sometimes the screen rotation won't work untill i reboot the phone; after reboot it's all fine untill the bug appear again.
Had it in B360 and also now in B131 (i've done a rollback).
Hard reset/cache clean already done and nothing changed, any advice? It's a known bug?
Click to expand...
Click to collapse
Same here. It's definitely some software-related issue. Factory-resetting the phone solves that issue until the next system update is installed. A reboot only helps for some hours (not even days for me). I guess there's something wrong with the calibration data and that exact part is restored to it's initial state when you do a factory reset.
Found out that I have the same issue
I just found out that my gyroscope isn't working properly, for instance while using Google Cardboard app or if I'm trying to watch YouTube in cardboard mode. The strange thing with this issue is that it works perfectly fine if I'm enjoying a 360° vr photo in chrome/opera
I don't really want to downgrade my phone to previous Android version since I don't want to lose all my data...
I have realized that if I have installed "Huawei Health" app, accelerometer seems to work without freezing.
Can someone try and confirm this?
panel1 said:
I have realized that if I have installed "Huawei Health" app, accelerometer seems to work without freezing.
Can someone try and confirm this?
Click to expand...
Click to collapse
Yes its working thanks for the tip

Internet is very slower, pls help

Hi guys, i have really annoying internet problems. For some reason a week ago my wi fi connection got very bad, and its just on my phone. On other devices in house wifi is fine, but in my case there`s a problem. Maybe problem is new update for nougat, i dont know, maybe something else. At first i tried with deleting cache memory and deleting some apps, but that didnt work. Then i checked other devices in my house and they arent lagging.
I hope u will help me, because i bought this phone a month ago and im losing my faith in him.
Problably a simple software issue, like a wrong dns, delete(forget) the wifi from your phone and reconect to it without any manual settings.
vidra said:
Problably a simple software issue, like a wrong dns, delete(forget) the wifi from your phone and reconect to it without any manual settings.
Click to expand...
Click to collapse
naah, that didnt help
Then just try factory reset
Blame Ajait Pai.
Zippoza said:
Hi guys, i have really annoying internet problems. For some reason a week ago my wi fi connection got very bad, and its just on my phone. On other devices in house wifi is fine, but in my case there`s a problem. Maybe problem is new update for nougat, i dont know, maybe something else. At first i tried with deleting cache memory and deleting some apps, but that didnt work. Then i checked other devices in my house and they arent lagging.
I hope u will help me, because i bought this phone a month ago and im losing my faith in him.
Click to expand...
Click to collapse
I had slow WiFi too, in my case somehow it's caused by the Bluetooth. Whenever it's on, my WiFi slows down from 30 mbps to 1
Have encountered the same problem and only thing I tested, is disabling the Bluetooth or going to Direct Wifi changing the Name and trying a Speedtest then .. All is OK But if you enable/disable Bluetooth again it stops working correctly.
It doesn't work anymore since B402.. And no solving solution found in this last update from Huawei.
Same problem here! since B402 update my wifi gets stuck at 0.5 Mbps if i have bluetooth turned ON. As soon as i turn bluetooth OFF my wifi works great!
Just updated manually with formware finder to version C432B404 and problem fixed!! Attention, it will update 2 version of the firmware: first a B404 normal, and then i get a new B404 (programmer) . Just updated both ad now everything works fine regarding internet speed with bluetooth on.
Had the same problem and it was the google home app for me. Uninstalled it and problem went away. Hope this helps for someone.

Issue with mobile data connection

Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
gidea1408 said:
Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
Click to expand...
Click to collapse
i thought i was the only one with this issue....
i also have same problem i also have to deactivate data and activate again even some times call also drops
gidea1408 said:
Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
Click to expand...
Click to collapse
Just out of curiosity, did you try downloading the latest full rom and flashing it? I was always having issues with severe battery drain if I updated by OTA. Downloading the rom from OP website and flashing fixed the issue. Could be something similar for you.
Be sure to do a backup first incase of any problems.
hallo dare said:
Just out of curiosity, did you try downloading the latest full rom and flashing it? I was always having issues with severe battery drain if I updated by OTA. Downloading the rom from OP website and flashing fixed the issue. Could be something similar for you.
Be sure to do a backup first incase of any problems.
Click to expand...
Click to collapse
Not similar but this the only case. I learned it through 4 devices OTA updates always mess up something. Always do full clean install, i know it sucks to settup the phone again install backups.. etc.. but it gor good
I think i have the same problem but after every reboot. I get 4G icon, but there is no connectivity on chrome and other apps (although Spotify seems to work). Only after switching to 3G and back to 4G the data works...
I had the same problem on my OP3 in OOS, but not in Resurrection Remix... really weird. I may try Havoc OS to see.
No problems with mobile data here, but dame issues when on wifi. I did a factory reset yesterday and clean install, but sadly that didn't help.
I've just updated to OxygenOS 5.1.11 and the issue is still with me. How is it possible? It's a really annoying bug. Developers, where are you when we need you most?
gidea1408 said:
I've just updated to OxygenOS 5.1.11 and the issue is still with me. How is it possible? It's a really annoying bug. Developers, where are you when we need you most?
Click to expand...
Click to collapse
Have you tried a network reset?
80s Baby said:
Have you tried a network reset?
Click to expand...
Click to collapse
What do you mean?
gidea1408 said:
What do you mean?
Click to expand...
Click to collapse
Settings - Back up and reset - network settings reset
Make sure you reboot your phone once after you do that
Does anyone know what the best apn and network settings are for an unlocked Moto g5 plus on metro by TMobile
When I use OP6 on mobile data, cant use google or associated programs... Used a VPN program and problem is solved.
Updated: deleted all APN and insert manually APN for my network. Works just fine...for now.

OnePlus 7 pro wifi problems

Hi guys, I got my OnePlus 7 pro at the time of release, and up to now it's been through all of the updates etc. But I have a major problem with using WiFi. Sometimes it works normally, but other times, images won't load, or downloading images from apps such as WhatsApp takes forever. Images such as profile pictures don't load either or will take a very long time. However watching video on YouTube etc is all fine. I'm very confused at to this issue and wondering if anyone else knows anything about it.
Thankyou!
By the way, using mobile data works fine and everything loads properly.
I would recommend factory reset at this point. This beast is fast as hell on wifi. No issues here.
I've also had this issue sometimes. It pops back up every now and then but what fixed it in most apps was going into router/modem settings and make sure that the time(what tells the router your local area's current time) is being controlled by your ISP and not by the internet.
netgar said:
I would recommend factory reset at this point. This beast is fast as hell on wifi. No issues here.
Click to expand...
Click to collapse
Thank you for your response, yeah the 7 pro is a beast, but i doubt that a factory reset would help
shanar585 said:
I've also had this issue sometimes. It pops back up every now and then but what fixed it in most apps was going into router/modem settings and make sure that the time(what tells the router your local area's current time) is being controlled by your ISP and not by the internet.
Click to expand...
Click to collapse
Thank you for your reply, i will try this and see if it works. I'm still unsure about the cause of this issue, and i really hope its not a hardware issue. I never had this problem on my OP3 which is quite sad
I have the same strange problem here ...
hellfire555 said:
I have the same strange problem here ...
Click to expand...
Click to collapse
The strange thing is, if I turn on vpn, it works, but the internet is a lot slower using VPN...

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