Database Info

Problems with the June OTA update

I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>

Me 2 but with different problem
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo

michaelh99 said:
I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>
Click to expand...
Click to collapse
Same here, I have the exact same problem right after the update and I need wifi bad.

I also just upgraded and now I have the wifi error. I'm sure HTC has been notified of this bug and are working on it, but it seed like a lot of people before me got the upgrade a couple days ago and didn't run into such problems... I'm in Houston, Texas if that helps any

Problem Sent To HTC Hopeing for reply
Here is an auto reply email from HTC. Hoping for a reply...........
We received your message (12USCW23ENA002710)

xdahd2 said:
Same here, I have the exact same problem right after the update and I need wifi bad.
Click to expand...
Click to collapse
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.

If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.

Still not okey.................
ubernicholi said:
If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.
Click to expand...
Click to collapse
I tried the way.
My Wifi is still completly dead. Are there any other ways?

WiFi working fine for me. Will test data tomorrow when back in coverage.

Well, I spoke too soon. My wifi is unreliable too. It seems to disconnect very frequently when the phone is sleeping even though I have 'always on' checked and have toggled it off and back on just to make sure.
thanks a lot tmo. I had a reliable radio before this update. I should have listened to that little voice telling me to wait.

Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!

I noticed that my 4G seems to go to sleep and does no work until I for a lack of a better word "Wake up the phone"

One more for the radio-problem pile...
It appears that if I'm on Wifi and I start a GPS app (like my tracks) and drive out of wifi range, I'll never get a mobile data connection. Wifi cut off (at least, the icon disappeared) but even closing the app (and verifying that the gps icon went away) doesn't result in mobile data coming on line.
I had to go into airplane mode and back out. The I ended up with a 4g connection.

Is it just me or does the throughput speed now suck AFTER the update?
I used to get 12-14mbps down and 6-7 up, and now im getting 4.5 down, 1.5 up.
Seriously T-Mobile? How hard is it to release something that WORKS?

nickmv said:
Seriously T-Mobile? How hard is it to release something that WORKS?
Click to expand...
Click to collapse
Funny you blame T-Mobile as they are NOT software developers. You need to be pointing that finger at HTC.

can't shut off the phone after update
I got my new HTC One S yesterday and the first thing I did after activating it was a manual check for updates.
I knew I should have checked the forums first but I'm an update junkie.
I guess I have been running CM7 for too long and I forgot about how bad the HTC OTA to 2.3.3 on my Inspire 4G was.
I haven't seen a post yet about not being able to turn off the phone after the update.
I press and hold the power button on the top and the Shut Down/ Airplane mode/ Restart menu comes up.
I select Shut Down and the phone does what looks like a Fast Boot restart instead of shutting down. I checked the settings and confirmed that Fast Boot is turned off.
What happens is after I select Shut Down I get the T-Mobile good buy animation and then I briefly see the previous shut down menu and then I get the T-Mobile Android rocket animation and then I'm back in the OS. No black screen, no white screen with the HTC logo and it all happens very quickly.
I tried a Restart and that does a normal full shut down and restart where I get the good buy animation and the screen goes black for a second then I get the white screen with the HTC logo then the rocket animation then the OS. All very normal looking.
Holding down the power button for about 10 seconds to force a power off does shut down the phone but it turns back on 3 seconds later with a normal looking start up.
This is a brand new phone that had the factory shipped ROM and no apps even installed. It was able to be powered off before I installed the OTA.
I tried this with the case on and off to make sure it wasn't the case putting pressure on the buttons.
This isn't a huge deal as I don't normally leave my phone off but I can't take this on an airplane as some carriers still make you turn off all electronic devices during take off and landing.
Update: I was going to take eminembdg advice and go to a Tmo store and try to get the phone replaced after work today. But after showing the nifty shutdown reboot bug to a few friends the phone now actually shuts down correctly and stays off. I guess it's like when you take your car to the mechanic because its making this funny noise and then it stops making the noise just as you pull up in front of the shop.

My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock

michaelh99 said:
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.
Click to expand...
Click to collapse
Oh sorry I replied to the wrong person.
---------- Post added at 11:35 AM ---------- Previous post was at 11:31 AM ----------
michaelh99 said:
Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!
Click to expand...
Click to collapse
My wifi started saying error every time I tried to turn it on. After speaking with htc they told me that I needed to do a master reset because It is impossible to downgrade to an earlier version or even the stock one without resetting. So stupid me believes and resets, NOPE still on the newest update with a cleanly wiped phone.
---------- Post added at 11:47 AM ---------- Previous post was at 11:35 AM ----------
HL123456 said:
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo
Click to expand...
Click to collapse
Same thing happened to me.

Seeing as everyone has problems with the OTA deters me from updating.
Sent from my HTC VLE_U

My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
+1 here. My data/signal is only a small fraction better. My connections still cut out or go completely retarded like this.
Sent from my HTC VLE_U using xda premium

Rolling back to 4.4 after taking the OTA.

This is the att version. Can we still roll back to 4.4 kk after taking the ota update to 5.0.1? I just bought the phone and it was on 5.0.1 and then another update went to my phone.
tia
Sent from my SAMSUNG-SM-N915A using Tapatalk

Can I ask why you wanna go back please? Buggy?
Sent fra min SM-N915FY via Tapatalk

TOA Duck said:
This is the att version. Can we still roll back to 4.4 kk after taking the ota update to 5.0.1? I just bought the phone and it was on 5.0.1 and then another update went to my phone.
tia
Sent from my SAMSUNG-SM-N915A using Tapatalk
Click to expand...
Click to collapse
I would not advise it. i tried and now i've got a soft brick and I cant find the updated firmware so im stuck. The most recent update killed the ability to roll back. Word to the wise...

elfysrfr said:
I would not advise it. i tried and now i've got a soft brick and I cant find the updated firmware so im stuck. The most recent update killed the ability to roll back. Word to the wise...
Click to expand...
Click to collapse
That just makes me mad. Why would Samsung do stuff like this. I am on TMobile but I'm pretty sure the same applies. I just got my phone and it was on Lollipop. Imediately I reset it, Android went straight to updating. This is before I even got a chance to set up my google account.
I kinda regret getting this phone, but also don't. Its a swiss army knife. A very efficient one

Same problem here.. just updated to lollipop 5.1.. I really want to downgrade back to 4.4.4... battery drains so fast.. this firmware is so buggy.. overheating with no apps in background.. tried to do a factory reset and wipe cache.. still, issues were not resolved.. damn!

This lollipop updates makes my phone kinda useless.. The battery depletes so fast without doing anything. I do hope we can downgrade back to 4.4.4... Graphical intensive games became laggy.
This lollipop has many bugs to choose from lol!

So is 5.1 worse than 5.0.1? I'm very happy with 5.0.1 so far. No problems. But maybe I should awoid updating to 5.1?
Sent fra min SM-N9005 via Tapatalk

How can you even avoid updating your phone? I got my T Mobile phone yesterday and before I could finish creating my Google account, Android restarted the phone in Odin and installed an update. I am still on 5.0.1 but I do not want any more updates.
It just seems Samsung is out to sabotage the Note 4 family so we buy their crappy Note 5

oops sorry.. its 5.0.1!! typo
---------- Post added at 11:55 PM ---------- Previous post was at 11:50 PM ----------
actually lolliopop updates makes the edge screen kindla useless.. whenever u receive notification, main screen will have notification as well as the edge.. you cannot completely disable the notfication on the main screen.. so whenever you plays a movie or doing something, notification will pop up at the main screen although you can disable the notific at the edge screen, but not the main screen.. and notice the camera shutter too, before it was located the edge screen.. and now it is placed on the main screen.

Gravian03 said:
oops sorry.. its 5.0.1!! typo
---------- Post added at 11:55 PM ---------- Previous post was at 11:50 PM ----------
actually lolliopop updates makes the edge screen kindla useless.. whenever u receive notification, main screen will have notification as well as the edge.. you cannot completely disable the notfication on the main screen.. so whenever you plays a movie or doing something, notification will pop up at the main screen although you can disable the notific at the edge screen, but not the main screen.. and notice the camera shutter too, before it was located the edge screen.. and now it is placed on the main screen.
Click to expand...
Click to collapse
Yeah Samsungs motto really pisses me off. Launch a phone and make it supreme on the Android flavor it came on. Completely ditch phone once its been launched and move onto next phone. Let Google figure out what to do with Android updates.
I srsly have to find a way to downgrade. The retard that owned my phone before I got it updated his to Lollipop

I just returned my edge and got the note 5. Good luck to all here. I hope everything gets figured out for all of us.
5.1 seems really good on the note 5. I'm getting two days battery usage.
Sent from my SAMSUNG-SM-N920A using Tapatalk

I had boot loop. Fixed it on my T Mobile Note Edge by booting into recovery and doing a factory reset. I am now on 4.4.4 native.
And yeah, I figured you might do that. Samsung's model at its finest is to release a phone with native Android flavor and then just abandon it immediately. So for us suckers that keep buying their crap, we get stuck with updates or no updates. This Edge is prbly the last Samsung phone I'm ever gonna buy.
If only Microsoft or another Android vendor would make a phone with a curved edge and a stylus

Recovery mode I used was the stock Samsung recovery

April build it already out.... no, it is not an April fools joke...

Build PQ1A.190105.045

I'm on Sprint, and never got the March update. It is letting me download the April update
Sent from my PH-1 using Tapatalk

Didn't believe at first lol had to check thx.

If you look at Essential's builds page you'll notice that there is not a Sprint version of the March update. I suspect that Sprint would not approve / accept / allow the updates. I'm hopeful that the April update will fix the Bluetooth issues introduced by the Jan or Feb update. I've also experienced significant loss of signal strength since the Jan and Feb updates, which I believe are tied to the modem security patches in those updates, and I'm hoping April fixes that as well. If not, I'll be downgrading back to December's update. I have LITERALLY gone from "bulletproof" data connections all over my City to routinely losing data connection, and my average speeds at home and work have dropped significantly. I know it's the build and not the network because I have another PH1 on Sprint that has none of these issues after being downgraded to the last Oreo build...
Edited to add: The April update is taking much longer to install than the monthly updates normally do. It took over 30 minutes to complete the app upgrade process today. Fingers crossed that this means there are some big fixes under the hood.
---------- Post added at 09:38 PM ---------- Previous post was at 08:45 PM ----------
Uodate: after installing the April update and rebooting once to get a fully "clean slate", I ran Speedtest... WOW!
So, good news and bad news for me, and likely anyone on Sprint. When I ran speed tests last Friday (same app, same location, same phone, on the February Pie update) I was getting download speeds of about 12mbps and upload speeds of about 10mbps on average. After the April uppdate I am now getting download speeds averaging around 75 to 80 Mbps (!!!!!!!!!), but my upload speeds have dropped to an average of about 2.5mbps....
So, whatever the April update contained has helped and hurt. Now, to see if it has fixed my intermittent Bluetooth problems... Fingers crossed.

The speed test at the very bottom was last Friday. Everything else above it is today, after installing the April update.

Yes, upgrade (74MB) installed & working, but took forever to optimise the apps, I was sweating a little since I'm in Australia & can't send phone back to Essential if major issue.
Update includes improvements to minimum brightness & volume which is good ... especially if you like to use your phone in the middle of the night without waking your beloved! ?

Note that for Sprint users the file size (if received OTA) is about 96mb (approx, my recollection may be slightly off). My wife's is on AT&T and I noticed the size difference when updating her phone. Hers also seemed to optimize apps a lot faster than my Sprint PH1. It would appear that Sprint bundled something else in with the update (BT / modem fixes? March's Android security patches that we missed? Who knows...)

SirDigitalKnight said:
Build PQ1A.190105.045
Click to expand...
Click to collapse
Essential sure is quick. I do like the phone.

April has the digital wellbeing settings from the March update.
Sent from my PH-1 using Tapatalk

Updated this morning and i think the sounds is quiter than before.
Except sound of beep on Phone [emoji16]
Sent from my PH-1 using Tapatalk

Can't shutdown with April '19 update
When I tried to shut the phone off to swap SIMs with my other phone, the PH-1 got to the part where it bumps the vibrator and hung vibrating for 2-3 seconds and then re-booted. Argh! Bluetooth is still borked... I have to shut off Bluetooth and restart before my Jabra 65t's will connect and even then it's iffy.

That's weird. No shutdown problems like that with mine. I've not noticed any Bluetooth problems either yet (but don't really know what I'm looking for with that, last build seemed to work OK for me too, I only use Bluetooth for pairing headphones)

And as usual I still don't have any of these weird problems. Oh well maybe the next one.

I had to go back to the original slot.
The new update breaks WiFi and data.
Sent from my PH-1 using XDA Labs

....and LED notification still not working....so sad

Hmm my led flashes blue when I get a notification. My wifi and Bluetooth work just fine. Is this with bone stock or rooted and fettled devices?

autosurgeon said:
Hmm my led flashes blue when I get a notification. My wifi and Bluetooth work just fine. Is this with bone stock or rooted and fettled devices?
Click to expand...
Click to collapse
It's stock but rooted with Magisk (no TWRP), just happened since Jan update, it was ok last year.
Someone said it's hardware related, maybe true....but if I go back either Oreo or early Pie then no problem.

The max volume is quiter than before..
Anyone else has this issue?

chanh2018 said:
It's stock but rooted with Magisk (no TWRP), just happened since Jan update, it was ok last year.
Someone said it's hardware related, maybe true....but if I go back either Oreo or early Pie then no problem.
Click to expand...
Click to collapse
Any time you have an issue and are rooted and running apps or software that fettles things I would say the best test of is it software or hardware is to flash back to stock unrooted and see what's what.

autosurgeon said:
Any time you have an issue and are rooted and running apps or software that fettles things I would say the best test of is it software or hardware is to flash back to stock unrooted and see what's what.
Click to expand...
Click to collapse
Thanks for your suggestion, unfortunately, I did flash back to stock without rooting, and still had no LED notification.
To be honest, it only shows up one time after fresh stock ROM flash, and never show up again.
There's no LED notification when missing phone call, SMS/MMS, but......the LED is blink ONLY when I have voice mail waiting....that's pull my hair off.

T-mobile update

Just got an update. June 1 security update. Fixed my FP sensor issue (had to push, release, then push again to recognize) but once again, auto brightness bug fix has been skipped. Ugh

Fp sensor?

pre4speed said:
Just got an update. June 1 security update. Fixed my FP sensor issue (had to push, release, then push again to recognize) but once again, auto brightness bug fix has been skipped. Ugh
Click to expand...
Click to collapse
My finger print sensor seems to be working better as well. Thanks for posting about the update.

Mikey said:
Fp sensor?
Click to expand...
Click to collapse
Yes, it would not react to single touch. I would have to put my finger, release, and then put back for it to recognize. Now it's single touch like it was in the beginning.

Agreed. I received the update and the fingerprint sensor seems to be working better. The auto-brightness however.... WOW. it's terrible. Slow to react to changes in light, and dims far too much. They should add a way to control the dimming. Something like a percentage of the current profile they have e.g. maintain the max brightness, but if the coding would reduce brightness by 80%, then I would want to select a 50% setting, so the effective reduction in brightness would be only 40%. Trying to read my phone in a store or a restaurant is a royal pain. Who did the real-world testing of this functionality? Some cartoon character that has flashlights for eyeballs?

Anyone having issues sending or receiving MMS after the new update. I can reset my device and is okay for about an hour and then stops sending or receiving MMS messages. I have not wiped with this new update and that is my next step, just wanted to see if anyone else has experienced this by chance.
Sent from my LM-V600 using Tapatalk

pimpmaneaton said:
Anyone having issues sending or receiving MMS after the new update. I can reset my device and is okay for about an hour and then stops sending or receiving MMS messages. I have not wiped with this new update and that is my next step, just wanted to see if anyone else has experienced this by chance.
Click to expand...
Click to collapse
Are you using the private DNS feature? I had this problem and it turned out to be a T-Mobile issue

Ryano89 said:
Are you using the private DNS feature? I had this problem and it turned out to be a T-Mobile issue
Click to expand...
Click to collapse
Interesting, it had been on automatic from the time I got it and never had an issue. I did a reset and got it all set up and turned that off. My wife's phone we just turned that off and her issue has gone away as well. I remember reading about that DNS issue a while ago here, but never thought about it again since I never had an issue. Thanks for the reminder.
Sent from my LM-V600 using Tapatalk

pimpmaneaton said:
Interesting, it had been on automatic from the time I got it and never had an issue. I did a reset and got it all set up and turned that off. My wife's phone we just turned that off and her issue has gone away as well. I remember reading about that DNS issue a while ago here, but never thought about it again since I never had an issue. Thanks for the reminder.
Click to expand...
Click to collapse
It's a huge network flaw that T-Mobile has. You either have to turn private dns off, or use Google messages. Either one solved the problem

Well the update broke the floating bar mod that I had. No longer does the screen record, screenshot edit etc. Only has quick contacts. Anyone else?

I used to be able to video chat with my friend with a S9 phone, after the update , today she tried to video chat with me and she couldn't, I noticed the native Video chat icon is no longer on the contact , it now has the Duo Call instead. Ugh..

Update? My phone still says it's on the April 1st update.

Placebo effect for Fp sensor. Back to having to double touch before its recognized. ?

Anybody on the April 1st security software having 5g connectivity issues? I have been having issues for over a month and a half. Got them to send a new phone after factory reset and new sim didn't work. Got the new phone today and everything was working great until it updated to the April 1st security patch. It hasn't updated to the latest update yet, but I had that update on my previous device and the issue was persistent still even after. So something on that specific software is screwing up my 5G to where I can't use my phone unless I'm on Wi-Fi.

Swizzle82 said:
Anybody on the April 1st security software having 5g connectivity issues? I have been having issues for over a month and a half. Got them to send a new phone after factory reset and new sim didn't work. Got the new phone today and everything was working great until it updated to the April 1st security patch. It hasn't updated to the latest update yet, but I had that update on my previous device and the issue was persistent still even after. So something on that specific software is screwing up my 5G to where I can't use my phone unless I'm on Wi-Fi.
Click to expand...
Click to collapse
I'm in June patch now, but I had no connectivity issues when I was in April. If you turn 5g off do you have data in 4glte?

Ryano89 said:
I'm in June patch now, but I had no connectivity issues when I was in April. If you turn 5g off do you have data in 4glte?
Click to expand...
Click to collapse
That's pretty much where I'm at. I'm having to run with no 5g. They sent me a new phone again, and when it arrives I'm going to try to avoid the update for as long as possible.

Did they pull this update? I got it right away on my first phone but I had to exchange that one and the new one still hasn't received it.

tbxn said:
Did they pull this update? I got it right away on my first phone but I had to exchange that one and the new one still hasn't received it.
Click to expand...
Click to collapse
Possibly, I have it. But it's not listed on the T-Mobile update page.

T-Mobile latest firmware
Does anyone have KDZ file of latest firmware (10R)?
I can not perform OTA update.

Mine would also not pull down the OTA. I had to use LGUP.

Question OP9 global dropping phone connection until restart.

Le2125 on Nameless, however previous le2127 (converted to global) also had this while on OTA update....
Verizon network.
Every other day I'll suddenly get immediate dropped call when trying to dial out, anyone calling goes straight to VM.
Phone restart fixes it for a day or so and then it happens again.
Any ideas on where to start?

bigd2442 said:
Le2125 on Nameless, however previous le2127 (converted to global) also had this while on OTA update....
Verizon network.
Every other day I'll suddenly get immediate dropped call when trying to dial out, anyone calling goes straight to VM.
Phone restart fixes it for a day or so and then it happens again.
Any ideas on where to start?
Click to expand...
Click to collapse
Custom roms are just that. Imperfect. I love using Lineage 20 I'm also on op9 global Na unlocked. It's almost perfect really though. Rcs working flawless and network. I find some small issue and msm back. Anything that is still receiving builds by the manufacturer is usually better than custom. Now after we stop getting sec patches and updates . I will indeed go to Lineage if device is still working. We still get A14 though. And A13 isn't bad at all rooted and pixel dialer features !!

This was the case with the OTA update as well.
I actually switched to the custom ROM hoping maybe there was something different.

bigd2442 said:
This was the case with the OTA update as well.
I actually switched to the custom ROM hoping maybe there was something different.
Click to expand...
Click to collapse
There is. A worse cam to start.

mattie_49 said:
There is. A worse cam to start.
Click to expand...
Click to collapse
I'm not following