Database Info

Tab 2 10.1 GT-P5113 4.2.2 update?

Hmm... I just grabbed my P5113 tab and turned Wifi on and it immediately chimed software update in notifications and went away. So like anyone else, i was curious and went to manually check for a software update and in stead of getting the normal "you have the latest software version" blah blah blah, it said this
"Access to the software update service is provided to users in the order in which they request it. Try later"
Now I can only assume this means the servers containing the update are at full capacity and aren't able to handle anymore concurrent connections. Meaning too many people are trying to pull the update?
Can anyone confirm this and is my assumption correct why i can't get it right now?

I'm seeing the same message. I haven't seen that one before. Fingers crossed!
Sent from my SPH-L900 using XDA Premium 4 mobile app

There is a gt-p5113 4.2.2 showing up on sammobile so it looks like it's heading your way. You could always try Kies if you can't wait, or flash the one on Sammobile. I'm still waiting for the gt-p5110. Fingers crossed
Sent from my GT-I9505 using Tapatalk 4

Unfortunately, I now have the update on my GT-P5113.
What a major pile of crap. All of my carefully arranged Touchwiz pages? Cleared.
All of my purchased apps? Gone.
I'm used to that, since Samsung never bothered to update the US WiFi tabs to 4.1.2; the 4.1.1 release loses track of purchased apps when you reboot. For that release, I just had to reinstall them.
For this release? Nope. Purchased apps download, then the play store fails with error "-24". You can't have those back.
Oh, and of course, my root access is gone, so I can't remove the stray folders causing that "-24" error.
This isn't even a HALF baked update. Unless you're ready to factory reset afterwards and reinstall everything from scratch you may want to avoid it.
At this point, that's probably what I'm going to have to do.
Now to find out how I can get superuser access back. What fun.

hmmm that sucks man. sorry to hear, but that is strange about the purchaced apps as its account bound to your Gmail account. You should be able to just go and redownload them.
As for Root... I never had the need to root mine as i just used it for streaming my own content (video) to it and i already got 9-10 hours of streaming on 1 charge so stock was fine for me.
The thing is i was thinking or rooting to get 4.2.2 on it since you have to have 4.2.2 to screen mirror with allshare cast. I want to be able to run my slingplayer on my tab and screen mirror the slingplayer to my sammy smart tv. I can do it on my GS4 but the phone gets to hot trying to watch a 2-3 hour sporting event.

Eric214 said:
hmmm that sucks man. sorry to hear, but that is strange about the purchaced apps as its account bound to your Gmail account. You should be able to just go and redownload them.
As for Root... I never had the need to root mine as i just used it for streaming my own content (video) to it and i already got 9-10 hours of streaming on 1 charge so stock was fine for me.
The thing is i was thinking or rooting to get 4.2.2 on it since you have to have 4.2.2 to screen mirror with allshare cast. I want to be able to run my slingplayer on my tab and screen mirror the slingplayer to my sammy smart tv. I can do it on my GS4 but the phone gets to hot trying to watch a 2-3 hour sporting event.
Click to expand...
Click to collapse
Yes, you can redownload. But you can't install them without removing the old copy of the application folders, which requires root. (You get a "-24" error from the play store when you try to install.
Oh, and they disappear again on the next restart.
AND it seems to restore a whole bunch of apps each restart, which then causes another mass download from the play store: Gmail, Books, Magazines, Movies, Music, Search, Plus, Hangouts, Kindle, Maps, Samsung Music Hub, Peel, Samsung Push Service, Talk Back, YouTube are all reverted on a restart.
This has not been good. As I said earlier, I may have to factory reset and start over. Maybe it'll be better starting fresh.

Hmm... I still can't pull it down. It is able to be had via Kies but I refuse to ever load that crap on my PC so I am stuck checking every few hours i guess.

I have updated my wife's GT-P5113 last night using Kies. Everything went smoothly. This one is as stock as it can be, not even root.

A factory reset got my problems completely sorted out. It's stable and seems to be running fine.
Apparently there was some kind of permissions problem in the per-user folder scheme but since I didn't know what they were supposed to be set to, I decided to bite the bullet and do the reset.
After that, and a long wait while it re-installed everything, it's working just fine now.

Yeah I got the download last night and all was fine no need to FDR for mine (though mine wasn't rooted) The thing i do not like is it went to a phone UI rather then the Tablet UI. I liked the notification area in the bottom right corner as to the top pull down like a phone. That i feel was a mistake in UI planning. Your hands normally are on the sides and to the bottom so it was more intuitive to get to the Notification area with your right thumb. Also the back button is now in the bottom center of the screen instead of the far left bottom where you could easily reach with your left thumb to go back.
Everything else is very familiar compared to my GS4 4.2.2 so that is good. Im not happy that there is no screen mirroring that came with 4.2.2 like it's on the GS4 and i even yanked all the APKs out from the GS4 and they won't install on the Tab 4.2.2 so it must be a framwork thing or system.ui maybe idk. all i know is im disappointed about this fact.

I still don't see the update on my P5113. Tried ota and kies, says 4.1.1 is the latest. Could it be that I'm in Canada? It's not rooted, totally stock. Any ideas?
Sent from my SGH-I337M using xda app-developers app

Hi guys, I updated by KIES from 4.1.1 to 4.2.2. Mine is Tab2 10.1 GTP5113 USA WiFi 16 GB. Only problem is that can't turn device off... it reboots immediately after screen goes black... did a hard reset and still the same... then rooted to see if problem fix, but no luck... sometimes turn off sometimes not... next step could be install a custom Rom to see if I can fix the problem...
Wanted to know if somebody else faced this in past times or just in this new upgrade to 4.2.2? Or if somebody could give any ideas... maybe I'am missing something, maybe have to do or try something... I don't know..
Cheers
---------- Post added at 12:38 AM ---------- Previous post was at 12:34 AM ----------
fgoyti said:
I still don't see the update on my P5113. Tried ota and kies, says 4.1.1 is the latest. Could it be that I'm in Canada? It's not rooted, totally stock. Any ideas?
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Hi @fgoyti for your location I don't think it is? I'm in Venezuela and I upgraded by KIES... unfortunately I got a problem... I described it in my previous post... Maybe you only have to try again.

Clean download and install of 4.2.2 yesterday. Went to settings, update software pushed the button and away it went.
Works great for me without any issues. I like it very much. Smooth and fast. On my Galaxy Tablet 2 7 GT-P3113.
I'm in Honolulu. Had to try three times before it started. Had to wait my turn I think !
My download was OTA from my GT-P3113 Galaxy 2 7 tried 3 times then download started. I went to sleep and when I woke up the new firmwar,4.2.2, was installed and running without my help. I am very happy as I said it works great, smooth, and fast.
Sent from my GT-P3113 using xda app-developers app

Trying fixing turn off problem
Related my previous post... found original firmware 4.1.1 http://forum.xda-developers.com/showthread.php?t=1704668 and flashed it.. now I have stock and Tab turns off normally... well, when try to update OTA got the pop up message "Access to the software update service is provided to users in the order in which they request it. Try later"
Advice to who needs to flash stock 4.1.1 (for the reason it was): it happens to me... flashed following the post.. by ODIN with TAR but got an endless bootloop, the solution was going into recovery and do a Hard Reset wiping data and cache... then it booted normally. Maybe it happens because it was a downgrade... I don't know.
Hope nobody else got (and gets) the problem I faced when update to 4.2.2.
Now I'll try again to update by Kies to see if the problem persists... if yes then I'll get back to 4.1.1 and wait for OTA update...
Cheers
---------- Post added at 10:21 AM ---------- Previous post was at 10:19 AM ----------
DrJoepa said:
Clean download and install of 4.2.2 yesterday. Went to settings, update software pushed the button and away it went.
Works great for me without any issues. I like it very much. Smooth and fast. On my Galaxy Tablet 2 7 GT-P3113.
I'm in Honolulu. Had to try three times before it started. Had to wait my turn I think !
Sent from my GT-P3113 using xda app-developers app
Click to expand...
Click to collapse
Hi @DrJoepa, did you upgrade by KIES or OTA? Appreciate your answer... :good:

Yeah i didn't have any issues at all, especially with turning on and off. I got it OTA and its been fine. Though it is a little laggy sometimes. I may just root it later anyway, but for now it's stable and pretty fast. Certainly faster then 4.1.1

Any news on the wi fi only version?

I just got the 4.2.2 update on my tab as well so far it's nice.
Sent from my SAMSUNG-SGH-I547 using xda app-developers app

Can anyone tell me if Google Play Movies & TV works on the new 4.2.2 update?
It wouldn't work on any previous stock versions.. I don't want to jump back to Stock 4.2.2 from CM10.2 unless it works..

ingenious247 said:
Can anyone tell me if Google Play Movies & TV works on the new 4.2.2 update?
It wouldn't work on any previous stock versions.. I don't want to jump back to Stock 4.2.2 from CM10.2 unless it works..
Click to expand...
Click to collapse
Only can tell you that app Google Pay Movies works but the service it's not available in my country... about Google TV I even don't have the app.
Now I ask you about CM10.2. It's Nightly, isn't? And how does it works?
I am considering installing it because of the problems I described in previous post... none the less I will try the installation OTA because I have tried twice with KIES and my problem that unable turn off the Tab is't fixed... sometimes does and sometimes not... ii's disgusting...
PD: I saw that CM10.2 it's 4.3 . Please @ingenious247 tell us how does it works...
---------- Post added at 10:50 PM ---------- Previous post was at 10:47 PM ----------
RSchmauk said:
Any news on the wi fi only version?
Click to expand...
Click to collapse
We are just talking about this I think.... mine is WIFI only and I am able to update by KIES and OTA...

I have had no issues with CM10.2, works great!

Sprint software update

After doing some digging I see there is a new LS996ZV5 update. I am rooted so have not gotten any OTA notifications. Has anyone gotten it and does it help with lag and battery?
My phone seems pretty snappy as is but always want the latest if possible.
Guess one last thing. What are thoughts on timetable of custom recovery and maybe some rooted roms for us Sprint users?
Any discussion welcome!
Sent from my GT-N8013 using XDA Free mobile app

Got the update OTA this morning (I am stock). Phone is absolutely flying now.
Not sure on battery life yet as it's only been a couple of hours since I updated.

I unrooted and took the system update. It wasn't the new firmware though. Not sure what it was. I tried to have phone look for firmware update afterwards and it didn't show the new one yet.
Sent from my GT-N8013 using XDA Free mobile app

I'm rooted and received the android system update notification this morning. Should I proceed, or is that a bad idea if rooted?

zoundguy said:
I'm rooted and received the android system update notification this morning. Should I proceed, or is that a bad idea if rooted?
Click to expand...
Click to collapse
it won't work while rooted, i've tried, twice. i'm waiting on the update prompt again to try my next thing, but if you want to try it feel free. if you open up superuser and go to the settings there is an option to fully unroot the device, its towards the bottom. After you do that restart and then try and apply the update.
let me know if it works! hopefully i get the update prompt again in the morning and will finally be able to get this thing updated!!!!

So curious as to what this update was. All I know is that today my battery life isn't nearly as good. Normally after working for 8hrs my phone is around 75%... Today it was at 40%... Massive difference and i did nothing out of the ordinary

That sounds like my phone, I've noticed that I Google services is using more battery than the screen recently.
Sent from my LG-H959 using XDA Free mobile app

My battery life has actually been really good. I was getting 15-20 hrs before the update and now I am getting 25-30 hours after. (Light use)

My battery seems pretty good also. Plus it does appear the widgets are loading faster and less jumpiness between screens. Rerooted after the update and all seems fine so far
Sent from my LGLS996 using XDA Free mobile app

i didn't get prompted with the update again this morning so i wasn't able to try anything to get my phone to update today. if someone hasn't applied the update yet but has the prompt would you be able to grab the update file and post it? i'll do the same if i get the update prompt again and nothing has been posted yet. at least that way we can try stuff without having to wait for it to decide to check for an update since the manual update check doesn't appear to do anything.....

Hmmmm. I guess I'll use GServiceFix app. See if that solves my issues
---------- Post added at 09:04 AM ---------- Previous post was at 08:59 AM ----------
Yeah. Its the android system using the battery. Used this fix app before and it solved my problems. Hopefully its still reliable.

again this morning, no update prompt and the "check for update" function continues to say i'm up to date. because i had issues with my first two i signed up for sprint insurance. if i don't get prompted for the update by monday morning i'll stop in a sprint store and see if i can get it swapped again. only problem with that is chancing getting one that overheats or has a bad screen like my previous two did

i rooted and got the OTG upgrade message, and i try but it show error and said my device is rooted then can't upgrade software. Then i try to use "fully unroot" in supersu, the supersu gone, but the error still shown. do anyone know how to unroot and upgrade? thank you very much!

johnsc said:
i rooted and got the OTG upgrade message, and i try but it show error and said my device is rooted then can't upgrade software. Then i try to use "fully unroot" in supersu, the supersu gone, but the error still shown. do anyone know how to unroot and upgrade? thank you very much!
Click to expand...
Click to collapse
sorry, you are stuck there are a couple of other threads with further discussion on it but so far no one has been able to get the OTA to apply after they have rooted. some of us have been able to get new devices through sprint with having their insurance and play it off as the OTA won't update. they have had enough issues with the device they don't really question it.

shuka325 said:
After doing some digging I see there is a new LS996ZV5 update. I am rooted so have not gotten any OTA notifications. Has anyone gotten it and does it help with lag and battery?
My phone seems pretty snappy as is but always want the latest if possible.
Guess one last thing. What are thoughts on timetable of custom recovery and maybe some rooted roms for us Sprint users?
Any discussion welcome!
Sent from my GT-N8013 using XDA Free mobile app
Click to expand...
Click to collapse
can you post the zv5 ota files here. i need it to save my dead phone

Help! On screen buttons not working!
I really need help. I factory reset my LG G Flex 2 cause I wanted to erased my info and give it as a present to my father for his birthday next october 14 and now the onscreen buttons don't respond, only the back button, nor the multitasking or home button. I turned it off and on, reset it several times, cleared the partition cache or whatever it is called but no luck, mine is running LS996ZV5. It was perfect before the reset. I feel so bad. Thanks in advance for your help.

[Q] No auto-rotate camera

So while trying to take pics my camera settings and menus will not rotate with the phone rotations. Pics are turning out upside down and sideways. Any one else?
Sent from my SM-G900P using Xparent BlueTapatalk 2

Yea, is been happening to me the last 2 days, ive been reading on the net it has been happening allot, no fix for it yet.
Allot of verizon people are having this issue. The said the sensors are bad if you look and check, dial *#0*#
Hopefully they come out with a hardware update or someone figures this out. I don't feel like taking my phone back, some people have done this already and its happen to the second phone.
Sent from my SM-G925P using XDA Free mobile app

Ahhh. Thanks for the reply. I've noticed the edge is not lighting up anymore either. Everything worked fine the first day. Crazy stuff, but glad to hear I'm not the only one. Still really like the phone, though.
Sent from my SM-G900P using Xparent BlueTapatalk 2

mrlou623 said:
So while trying to take pics my camera settings and menus will not rotate with the phone rotations. Pics are turning out upside down and sideways. Any one else?
Sent from my SM-G900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
No issues here.

optimummind said:
No issues here.
Click to expand...
Click to collapse
Did you do the software update on yours? My update is ready but wondering if that's what messed up my first edge
---------- Post added at 02:56 PM ---------- Previous post was at 02:37 PM ----------
Ok I just finished a conversation with Samsung and here it is
Santino: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Ryan: Hello. I am on my second s6 edge. My first got the rotate screen issue. Is this caused from the update or is it a hardware issue? My #2 edge I haven't updated yet. Should I avoid this update?
Santino: Hi Ryan!
Santino: I am sorry to know that you are facing issue with the device after the software update.
Santino: I will be happy to help you.
Santino: As of now we have not encountered with the issue you are referring on the device.
Santino: Please provide me the Baseband version of the device. You can locate it under Apps > Settings > About device > Baseband version.
Ryan: ***** I have read this has happened to several people on sprint and Verizon.
Santino: Thank you.
Ryan: I have been reading its an issue with the gyroscope. Not sure if it actually goes bad or if the software messes it up? Some people have gone through 3+ edges with the same issue
Santino: Your device operates on Android™ version 5.0.2, Lollipop (G925PVPU1AOCF).
Santino: As of now have not encountered with the issue you are referring on the device. I recommend you update the software on device.
Ryan: It wouldn't have anything to do with the rapid charging that makes the gyroscope defective would it? I would have to have to go get a third phone. If this update messes my phone up I may consider a different brand of phone
Santino: I do understand your concern Ryan.
Ryan: Is there a supervisor that may know of issues with the edge? I read that Samsung and carriers are aware of the rotating issues.
Santino: Could you provide me with the Samsung link were the issue has been posted.
Ryan: It was on some android sites
Santino: I apologize, Samsung does not confirms the issue that are posted on Non-Samsung sites.
---------- Post added at 03:22 PM ---------- Previous post was at 02:56 PM ----------
optimummind said:
No issues here.
Click to expand...
Click to collapse
Sorry for all of the comments. Last one. I just talked to another support person and here is his answers. He says this whole rotation issue is software related and will be fixed
Adan: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Ryan: I just thought I would ask a second agent before taking my chances. I am on my second s6 edge (Sprint). My last one had the auto rotate issue. Was curious if its the update or a hardware issue? Not wanting to go back and get a third device so I haven't installed the update yet on this one
Adan: Hello Ryan!
Adan: I understand your concern. I will help you out with the information on Screen rotation.
Adan: The Screen rotation is a Software issue Ryan.
Ryan: Should I avoid the update that is currently available?
Adan: If you do not update the device now, you will be prompted in the future to update the device. Initially you will have the update the device later Ryan.
Ryan: I turned off automatic updates so it doesn't install unless I tell it to. Are you saying I will have to do this update to install the fixed update when it is available?
Adan: Not to worry, as you mentioned that the earlier device was facing the issue after the update, there will also be a fix for the issue. They will release a fix for the issue.
Ryan: My question is can I skip this current update and wait for the one with the fixes?
Adan: You might not be able to skip the current update Ryan. The other update will only be prompted on the device if you are updated to the latest version of Android for the device.
Ryan: so basically I can wait for the new update to be announced and then update to the bad one that's available now and then I will get a notice to update to the fixed software?
Adan: Yes Ryan. I am positive that the issue might not persists after updating to the software that you have now.
Ryan: How close is Samsung to releasing a patch to fix this issue? I have 13 more days I can return this phone if it happens again. Id hate to have to go back to an iPhone
Adan: The Update is a carrier specification and it differs from carrier to carrier , However, once the update is released you will be notified by the carrier through notifications on the device and also it will be posted on the Samsung Website.
Ryan: has the update already been made available and I am now just waiting on sprint to release it?
Adan: As of now the update has not yet been released Ryan.
Ryan: How soon until it is or do you have any knowledge on that? Like I mentioned I have less than 2 weeks to decide if I should keep this phone
Adan: I am afraid we at Samsung live chat do not have the information on the release dates of the updates. I do understand that you have 2 weeks for replacement.
Adan: Not to worry Ryan, the fix will be released for the device.

Had the same issue with my phone. Had to bring it back and get another one.

Wife's phone had the same problem, I've got verizon she has sprint, they replaced hers. Hopefully not a occurring problem

Auto Rotate / Edge lighting on 128 GB Model
I received my edge on Thursday of last week. Which was on the 16th. I had no problems until yesterday of the Auto Rotation. I downloaded a Auto rotater app to see if it will rotate. It will rotate if you lock it into landscape mode. But If you don't it will not rotate. I also noticed Calendar does not rotate and messages do not rotate and neither does web pages. But Full Screen Movies and Music will rotate even with Google apps. Not just youtube. I also noticed that if you play with home button clicking on it several times it will rotate the screen for a second then if tilted it rotate back. This could be just a fluke but I did notice this. I do not think it is the fast charger because if something was to burn out it wouldn't last for 10 days. Or it wouldn't last over 2 days beside when something burns out it's electrical it would smell like burning no matter if it was very small it still would smell like something has or had burnt. Especially when they say the battery is getting hot enough to burn it out. I had this on the charger for 2 days off and on and it never got so much as luke warm. Mine stays on the y axis at -39.23, and seems to be fine on the x axis. Maps do not rotate. either. So what I do know is out of the blue my phone did a reset a day before this happened. I did not reset the phone it seemed to be fine after. But Monday morning I saw the Camera Icons all upside down. I then did a factory reset and did not install any apps. Even after the Reset I still couldn't get rotation to work, another thing I would like to note is Edge Lighting never worked out of the box. I tested it multiple times and didn't really care if I had that or not. But now I do care. But I also don't want to go back and get a new one. Here is some of the issues why, No Verizon carrier in my area has the 128 gb model on hand. I would have to wait 3 to 5 days for one from Verizon if they had them. Which then put me out of the range anyway to get a brand new one. On top of this when I got to print the return label it states I am over the 14 days. Which I just got my phone last week so this blows.
I can return it to the store I am told by Verizon but either for a 32 or 64GB model. I really don't want to down grade. So in the end is this or is this not a Software issue. All of Im finding is debating on it is and that it isn't.
Update by Samsung Technical Support
Here is what the Rep told me today
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Sudbarry'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK1125603707820X
Sudbarry: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Sudbarry: Not to rush you, are we still connected on the chat?
Stefan: I having issues with Auto-rotation as well as the Edge Lighting. It doesn't work I have done 7 Hard Resets. Doesn't Work. Verizon will not give me a return label so I don't want to give up a 128 GB phone. I don't want a new one But I want to know if this is going to be a software fix or is it a hardware issue with Samsung S6 Edge ?
Sudbarry: I will be glad to assist you with the device Auto-rotation and Edge Lighting issue.
Sudbarry: I am sorry for the inconvenience you have experienced.
Sudbarry: May I ask a few questions to assist you better?
Stefan: Sure
Sudbarry: Are you referring to the device model number SM-G925V?
Stefan: Yes
Sudbarry: Thanks for confirming.
Stefan: Yea
Sudbarry: Thank you.
Sudbarry: Thank you for being online.
Sudbarry: I have checked the details and I see that it is a Soft ware issue and will be be fixed soon.
Stefan: But no ETA
Sudbarry: Unfortunately We don't have the exact ETA but it will be fixed soon.
Stefan: Ok thank you
Sudbarry: You're welcome. Is there anything else I can assist you with?
Stefan: No thats all thanks so much
Sudbarry: Thanks for chatting with Samsung Support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better. Follow Samsung Service on Facebook, Twitter and YouTube.
Sudbarry: Have a nice day.
Sudbarry: Take care.

I have a brand new S6 Edge just received today and the rotation doesn't work. Seems to be a common issue but Samsung has no idea how to fix it and told me to exchange it. Well, because I am on a Sprint SWAC account and there are no corporate stores around my area that is a HUGE pain to do. Should have stuck with my gut and got the M9

I got a new one and haven't used fast charge yet. So I am going to watch it. But my edge lighting is working. Which makes me a feel bit better . This one still still shows china. But I won't take my chances and fast charge it. I have had it less than 24 hrs. So I will keep and eye on it.
Sent from my SM-G925V using XDA Free mobile app

Did anyone get the new update yet? If so did this fix your rotation issue?

skinneejay said:
Did anyone get the new update yet? If so did this fix your rotation issue?
Click to expand...
Click to collapse
Mine works fine but here's what the update is about https://community.sprint.com/baw/mo...jive-document?content=/api/core/v2/posts/6365

It looks like the updated fixed the issue by changing the rotation to the gyro and not the accelerometer. What I was told is that if you check it's still stuck at the wrong degree.

skinneejay said:
It looks like the updated fixed the issue by changing the rotation to the gyro and not the accelerometer. What I was told is that if you check it's still stuck at the wrong degree.
Click to expand...
Click to collapse
I can confirm this. I took the OTA and rooted with pingpong. Knox still intact and auto rotate working. However I haven't used fast charge yet.

unable to do the update ned help.
i tried doing the OTA update on the phone but i keep getting an error stating that "the phone has been modified in an unauthorized way have to contact customer support for means of updating the device.
CAN SOMEONE HELP ME WITH THIS. if this is the fix for the phone that i have been looking for i would love to get this issue resolved asap. and always, this help may be much obliged

IllMindedSkama said:
i tried doing the OTA update on the phone but i keep getting an error stating that "the phone has been modified in an unauthorized way have to contact customer support for means of updating the device.
CAN SOMEONE HELP ME WITH THIS. if this is the fix for the phone that i have been looking for i would love to get this issue resolved asap. and always, this help may be much obliged
Click to expand...
Click to collapse
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.

can you direct me to the firmware you speak of
kleen3r said:
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.
Click to expand...
Click to collapse
Thing you can help me out with finding that firmware?

IllMindedSkama said:
Thing you can help me out with finding that firmware?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3084414

the firmware
kleen3r said:
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.
Click to expand...
Click to collapse
kleen3r said:
http://forum.xda-developers.com/showthread.php?t=3084414
Click to expand...
Click to collapse
I am on OCF but it still wont ket me update so i could accept the OTA, Any help on this??

IllMindedSkama said:
I am on OCF but it still wont ket me update so i could accept the OTA, Any help on this??
Click to expand...
Click to collapse
If you are or were rooted and have not tripped knox, you need to use Odin to get back to stock firmware state OCF. Then you can get the update.

Note 5 won't respond to touches unless restarted

Hopefully someone can help me with this.
I am having an issue with my phone where the top left corner does not want to respond unless I restart the phone. This happens a completely random times and I am unable to pinpoint it. It all started the other day when the update came out. I have format my phone I have used Samsung smart switch to reinstall the OS and issue keeps coming back. I'm also having the same issue towards the bottom where are Google now application launcher is located. If you are using TouchWiz it is in the middle of the message app when I press the area it doesn't do anything unless I press to the right of it. I have turned on developer tools and selected show touches. I can see the touches and everything looks like it should work but the OS doesn't do anything. Once I reboot everything goes back to normal. When this happens I am unable to hit back on applications such as Gmail and I have to use a physical button to go back.
Phone is completely stock and had not been rooted.
Has anyone else had this issue?
Thanks for your help

Admin can you please move to Q&A thread please. I realized I posted in the wrong spot.

This has also happened to me and I'm on a custom rom. Mind you, my screen was replaced not long ago because of stuck pixels, and I thought this could be problem with the new screen. Not sure what is happening, though.

I found on another forum that it had to do with Samsung pay and when that corner stops working for me I force stop the pay and pay framework and it stays working again
Sent from my SM-N920T using Tapatalk

dcasey627 said:
I found on another forum that it had to do with Samsung pay and when that corner stops working for me I force stop the pay and pay framework and it stays working again
Sent from my SM-N920T using Tapatalk
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Click to collapse
Awesome, going to disable it all together for now. Hopefully they fix it. Only reason I haven't rooted yet is Samsung pay.
Thank you @dcasey627

laristech said:
Awesome, going to disable it all together for now. Hopefully they fix it. Only reason I haven't rooted yet is Samsung pay.
Thank you @dcasey627
Click to expand...
Click to collapse
I wasn't able to figure out how to disable it so I have to go in a couple times a day to stop it
Sent from my SM-N920T using Tapatalk

dcasey627 said:
I wasn't able to figure out how to disable it so I have to go in a couple times a day to stop it
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I use this https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
It's less than 2 bucks and doesn't require root. (can't use with root anyways) It can disable any app including the Tmobile my account app.
Best 2 bucks I've spent.

Perfect! Thank you very much
Sent from my SM-N920T using Tapatalk

I'm actually currently having this same exact problem. The thing that confused me was that it's the top left corner, no matter your screen orientation. Meaning it MUST be something OS related. But now I'm hearing Samsung Pay is the culprit? It's never caused this before until today...

dcasey627 said:
I found on another forum that it had to do with Samsung pay and when that corner stops working for me I force stop the pay and pay framework and it stays working again
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Briankbl said:
I'm actually currently having this same exact problem. The thing that confused me was that it's the top left corner, no matter your screen orientation. Meaning it MUST be something OS related. But now I'm hearing Samsung Pay is the culprit? It's never caused this before until today...
Click to expand...
Click to collapse
Well, wasn't Samsung Pay. I had both disabled and the issue came up today. I tried to figure out which app it was but I couldn't figure it out. I went to my recent apps and forced closed each one but the left corner was still messed up. I couldn't get it back until I restarted.

Others are having the same issues on reddit.
https://www.reddit.com/r/tmobile/comments/3yd0k9/issues_with_note_5_do_i_go_to_the_store/
https://www.reddit.com/r/galaxynote5/comments/3y4fhm/after_update_on_tmobile_screen_partially_not/
https://www.reddit.com/r/galaxynote5/comments/3ydl9h/upper_left_hand_corner_of_screen_becomes/

laristech said:
Well, wasn't Samsung Pay. I had both disabled and the issue came up today. I tried to figure out which app it was but I couldn't figure it out. I went to my recent apps and forced closed each one but the left corner was still messed up. I couldn't get it back until I restarted.
Click to expand...
Click to collapse
When I force close them I also Uninstall the updates and clear the cache. That always seems to fix it for me.
Sent from my SM-N920T using Tapatalk

dcasey627 said:
When I force close them I also Uninstall the updates and clear the cache. That always seems to fix it for me.
Sent from my SM-N920T using Tapatalk
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Click to collapse
I just uninstalled, clear cached, and and restarted. I'll see if it comes back. Thanks for your update.

Glad to know the problem is possibly a widespread one so Samsung has a better chance at fixing this.

Briankbl said:
Glad to know the problem is possibly a widespread one so Samsung has a better chance at fixing this.
Click to expand...
Click to collapse
Yeah hopefully. T-mobile said all updates come from Samsung so they can't do anything but exchange the phone. Someone on reddit said he exchanged his phone and the issue came back. Plus, they send you a refurbish sometimes.

laristech said:
Yeah hopefully. T-mobile said all updates come from Samsung so they can't do anything but exchange the phone. Someone on reddit said he exchanged his phone and the issue came back. Plus, they send you a refurbish sometimes.
Click to expand...
Click to collapse
It's an irritating problem, for sure, but not enough to go through all that. I'm just gonna wait it out for that Marshmallow update in January.

I'm having the same issue. I thought it was my phone and was about to contact tmobile about sending a replacement. Glad to know it's not just me. Looks like I'll just wait until the next update.
And I don't think it's Samsung Pay since I'm rooted and don't even have it installed

laristech said:
Hopefully someone can help me with this.
I am having an issue with my phone where the top left corner does not want to respond unless I restart the phone. This happens a completely random times and I am unable to pinpoint it. It all started the other day when the update came out. I have format my phone I have used Samsung smart switch to reinstall the OS and issue keeps coming back. I'm also having the same issue towards the bottom where are Google now application launcher is located. If you are using TouchWiz it is in the middle of the message app when I press the area it doesn't do anything unless I press to the right of it. I have turned on developer tools and selected show touches. I can see the touches and everything looks like it should work but the OS doesn't do anything. Once I reboot everything goes back to normal. When this happens I am unable to hit back on applications such as Gmail and I have to use a physical button to go back.
Phone is completely stock and had not been rooted.
Has anyone else had this issue?
Thanks for your help
Click to expand...
Click to collapse
I had the same issue. I called tmobile and they were useless. Phone is stock and not rooted. Mine would happen and id reset the phone, it would be good for a few hours and then happened again. At first I thought it may be my case touching a part of the screen since the phone has such thin bezels. It wasn't the problem. I decided to do a factory reset and I've been good for 5 days now. I used Samsung pay before the reset and still use it now.
---------- Post added at 10:21 PM ---------- Previous post was at 10:18 PM ----------
Kirollos11 said:
I had the same issue. I called tmobile and they were useless. Phone is stock and not rooted. Mine would happen and id reset the phone, it would be good for a few hours and then happened again. At first I thought it may be my case touching a part of the screen since the phone has such thin bezels. It wasn't the problem. I decided to do a factory reset and I've been good for 5 days now. I used Samsung pay before the reset and still use it now.
Click to expand...
Click to collapse
Prior to the factory reset, I also tried clearing catch and didn't work.

Kirollos11 said:
I had the same issue. I called tmobile and they were useless. Phone is stock and not rooted. Mine would happen and id reset the phone, it would be good for a few hours and then happened again. At first I thought it may be my case touching a part of the screen since the phone has such thin bezels. It wasn't the problem. I decided to do a factory reset and I've been good for 5 days now. I used Samsung pay before the reset and still use it now.
---------- Post added at 10:21 PM ---------- Previous post was at 10:18 PM ----------
Prior to the factory reset, I also tried clearing catch and didn't work.
Click to expand...
Click to collapse
Yeah, they were useless for me too. I'm chatting with Samsung support via FB but they don't have any idea either. I've tried everything as well. I'm really out of options at this point. Sometimes when I clear everything from recent apps it starts working again but when I clear the same apps via force quit it doesn't work. I cant' figure out which app is causing it.

Samsung support is having me run my phone in safe mode for a few hours to see if the issues comes back. They're trying to see if it's a built in app or third party one.

Oreo bugs

Hi , I have a h830 with latest firmware 30c (Oreo) it's completely stock no root no custom recovery , at the first time I notice some bugs to the Oreo build ...
Always on display some times it's stucked at 12 o clock..
Bluetooth connection is unstable....
Some time lags too much....
just wondering if anyone had the same issues with his phone...
Sent from my LG-H830 using Tapatalk

not sure about bluetooth as i haven't tried it since the update but my always on display will change to 2:00 for no reason and then back to the correct time and the phone runs so sluggish with any app unless its already in ram from a previous attempt. Sad an update this nice basically ruined the phone while others not on tmobile seem to be fine. Sure hope someone looks into this so we can get a fix.

Hard reset the device. It will fix most weird issues from the upgrade.

cradelikz said:
Hard reset the device. It will fix most weird issues from the upgrade.
Click to expand...
Click to collapse
Sometimes when it's locked pop's up the lock screensaver like someone calls or send message and then go to sleep again..
Sometimes when it's unlocked open google assistance for no reason maybe as you said i have to make a hard reset
Sent from my LG-H830 using Tapatalk

Not sure about anybody else but I'm experiencing a lot of random app crashes. Most specifically messenger, instagram, and YouTube. Its almost making me wanna downgrade back to nougat until this is fixed. Almost every time I go into messenger, if I begin to scroll through a message it crashes. Also crashes if I begin to type a message to someone. I noticed that for some reason if I do these actions slower it seems to crash less... It's very annoying.

Whats up everyone!? Im not new to XDA- I usally sit back and read what everyone has to st because ....well honestly ....I dont know **** compared to you guys!! Lmaoooo ! But ive been wondering Now that you guys have oreo....would you recommend upgrading from 7.0? I havent upgraded because im comfortable with 7- and all I keep seeing are complaints about oreo- ive even seen a few who downgraded back from oreo.
Is it worth it?
Also im on t-mobile have a LG-H830. Not rooted.
It took t-mobile forever to catch up.
My worry is -ok I upgrade to oreo, I experience all the bugs and issues everyone talks about....how long til they put out a fix for the bugs!?!?
I don't know.if I should or shouldn't
I appreciate any feedback.
And if im on the wrong thread /forum for this question.......I apologize.
Thanks