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quicksearch softbutton

I bought my captivate on release day and have been fairly happy with it so far. I am currently running phoenix 4.5 and have been for a quite a while.
So with that said. I've noticed an odd problem when playing with my phone, it seems the search soft button is being pressed by nothing somewhat randomly(when I'm not even touching the phone). It's rather annoying and I am wondering if I may need to return the phone. anyone have opinions on this?

I had the same issue, ended up calling ATT and returning it. They'll have you do a factory reset and call back in a few days to see if that fixes it....which it won't. Basically, it's up to you if you can live with it or not. Was annoying me enough to get replaced.

uhg, how do I go about getting it replaced? can i take it into the store after i put it back to stock?

mtrsttr said:
can i take it into the store after i put it back to stock?
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why wouldn't that work?
Sent from my SAMSUNG-SGH-I897 using XDA App

dwanhala said:
I had the same issue, ended up calling ATT and returning it. They'll have you do a factory reset and call back in a few days to see if that fixes it....which it won't. Basically, it's up to you if you can live with it or not. Was annoying me enough to get replaced.
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mtrsttr said:
uhg, how do I go about getting it replaced? can i take it into the store after i put it back to stock?
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flash to stock if you rooted or romed it. hell flash to stock just for privacy!
call them, get them to OK the replacement. then flash stock and return

alright, thanks.

I didn't have a store nearby so I had to call and have them send me one. When I got the replacement, I flashed back to stock and did a master clear before sending it back.

Has anyone figured out the problem behind the search button ghosting? I've recently noticed this more often with official 2.2 opposed to 2.1 stock. Though it still happened on both.

Jmurph3 said:
Has anyone figured out the problem behind the search button ghosting? I've recently noticed this more often with official 2.2 opposed to 2.1 stock. Though it still happened on both.
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I would assume a hardware problem telling the phone that the button is being pressed,
Did anyone who had this problem have the search button dim when it was "ghost pressed"

Do you have any kind of case on the phone. I found that one of my crystal skin gel cases wrapped around the bottom a little far and caused some random soft key presses. Just my experience.

I have this problem randomly, but don't really want a refurb unit. It seems to happen in spurts, like 10 times in a few hours and then won't do it again for a week. Random. I learned my lesson though and won't buy another Samsung phone again. GPS has never worked for me and that's a real sore spot.
Sent from my SAMSUNG-SGH-I897 using XDA App

Samsung Galaxy S3 acting possessed

Lack of a better subject description the only thing I can describe it as is possessed. I've never had this problem before. Searched various different keywords and couldn't find anything. So if this is a repost then I apologize.
I have a Samsung Galaxy S3 from Verizon white 32gb. Never been rooted. Around the time Verizon pushed out the last update for the phone it's been acting strange since the update and it's progressively gotten worse. It's almost made purchases for me while I'm browsing google play it'll randomly press areas and randomly click buy at times. Or I'm trying to text someone and it'll either type something on it's own or start trying to delete/lock/resend, etc messages. It starts up s voice randomly too.
So basically it's like having a set of ghost fingers/hand trying to control my phone while I'm trying to control it and the ghost is winning and I'd rapidly hit the home button to exit out of whatever I was trying to do. If the screen is on and unlocked it'll do the same thing even if I'm not touching it but this is maybe 1 out of 5 times compared to the while I'm trying to actively use my phone it'll be 1 out of 2.
Temporary fixes have been to just restart the phone and at first it would only occur every couple days and then once a day and now every few hours to every few minutes. Anyone have any suggestions on what I can do? Any tips would be greatly appreciated. Thanks!

All you have available right now is factory data reset or refurb. If don't fix reflash the latest available stock software via Odin or root and unlock it and flash anything. Can even root stock and have access to better apps.

Try a factory reset if you haven't.
Sent from my SCH-I535 using xda premium

I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!

If i were in your position I would try to Odin back to the stock rom you had before the update. There is a sticky in the development section that tell you how to do that and much more
Sent by one of my many Anthromorphic Personifications

elayn said:
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
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It sounds defective. I'd take it back.

What you are describing happened to my Droid Incredible a few times: it appeared that someone else was creating random tap events on my phone. Turned out to be a slightly dirty and/or stuck optical trackball - once that was cleaned (easy), everything was back to normal.
Now, the Galaxy S III does not have a trackball. I don't see a direct correlation with my Incredible, but the symptoms you describe are oddly similar: perhaps try cleaning your various pushable keys, just in case?
Might install and run Symantec Antivirus just for a final check, then call Verizon Support if it's still happening and perhaps see what they can offer.
- ooofest

Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.

adoublearonn said:
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
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Because the device is so new you have a very good chance of getting a new replacement. I had something happen to my GNEX and they replaced it with a new phone no refurb.

Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.

elayn said:
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
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Or Odin stock firmware instead of waiting. Can Odin without root.

prdog1 said:
Or Odin stock firmware instead of waiting. Can Odin without root.
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Click to collapse
I'll give that a try tomorrow morning and hope it works. I'll check in either way. Thanks!

Take a look at this, and look into this virus some more:
blog.lookout.com/blog/2010/12/29/geinimi_trojan/
I did some research and someone said those are the symptoms of the virus...
Sent from my SCH-I535 using xda app-developers app

It's Verizon, some tech there is having fun with the remote capabilities of the new OTA.

Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.

elayn said:
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
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Click to collapse
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.

BiasedThunder said:
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
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Click to collapse
Thanks for the tip but if you read through the whole post. I did default to calling 611 like I usually do and they wouldn't do anything about it. Yes, I did tell em I did the factory reset. It's not the first time I had a phone replaced through 611 I've gone through maybe 10+ replacements on one of my past phones because they kept sending me a defective one over and over again. I did call 611 again since you suggested it but I was told the same exact thing as last time.

I had this happen a few times with my phone before the update verizon pushed (stock, rooted). I would end up pulling the battery to get it to stop. Hasn't happened to me in a while though. Now i'm running JellyWiz RLS12

2nd Screen not showing with main off but shortcuts still active

Just got the phone ,stock att, I already did factory reset it doesn't show 2nd screen when main off but the shortcuts still work(flashlight camera etc..). Could it be that it is super dim, anyway to change that ? It works normal with main screen on. I am on latest att update. I looked everywhere and didn't see anyone with similar issue that didn't get fixed by factory reset. Phone is unlocked also. Any ideas ?

Could you give a little more information about your problem?
The phone has a sensor that detects when you have a flip cover on and shuts off the second screen until you open it, so it could be there's something in front of it.
Another thing you can try is disabling Quick Cover in the settings if you don't have the official LG cover.
Sent from my LG-H900 using Tapatalk

Inquisitor956 said:
Could you give a little more information about your problem?
The phone has a sensor that detects when you have a flip cover on and shuts off the second screen until you open it, so it could be there's something in front of it.
Another thing you can try is disabling Quick Cover in the settings if you don't have the official LG cover.
Sent from my LG-H900 using Tapatalk
Click to expand...
Click to collapse
I tested that sensor with aida64 it seems to be working fine when I put my hand in front of it, also it doesn't show anything in front of it otherwise. I disabled the quick cover option and enabled it doesn't work either way. One thing I noticed that if I use quick cover case and open and close really fast I can see the 2nd screen being on for split second and then it goes black even though the shortcuts are still there.

aim1999x said:
I tested that sensor with aida64 it seems to be working fine when I put my hand in front of it, also it doesn't show anything in front of it otherwise. I disabled the quick cover option and enabled it doesn't work either way. One thing I noticed that if I use quick cover case and open and close really fast I can see the 2nd screen being on for split second and then it goes black even though the shortcuts are still there.
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Click to collapse
Ok. One last thing you should try is to go into settings, Second Screen, and toggle the two options in there. One should be for when the main screen is on, another for when it is off. Switch both of them off, then on, and restart the phone. If that doesn't work, perhaps there's something wrong with the screen.
Sent from my LG-H900 using Tapatalk

Inquisitor956 said:
Ok. One last thing you should try is to go into settings, Second Screen, and toggle the two options in there. One should be for when the main screen is on, another for when it is off. Switch both of them off, then on, and restart the phone. If that doesn't work, perhaps there's something wrong with the screen.
Sent from my LG-H900 using Tapatalk
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Yeah did that, no difference.

aim1999x said:
Yeah did that, no difference.
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Could you post an example of what exactly is happening? The second screen does have some issues, mainly light bleed, but that's something that is inevitable due to the manufacturing process. It could be a problem with the backlight, because as far as I know, the screens are independent and don't utilize the same backlight.
Sent from my LG-H900 using Tapatalk

Inquisitor956 said:
Could you post an example of what exactly is happening? The second screen does have some issues, mainly light bleed, but that's something that is inevitable due to the manufacturing process. It could be a problem with the backlight, because as far as I know, the screens are independent and don't utilize the same backlight.
Sent from my LG-H900 using Tapatalk
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https://youtu.be/7XpASoy91dE
See the video.

aim1999x said:
https://youtu.be/7XpASoy91dE
See the video.
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I see now. Does the signature show up or do neither of the options work?
I am not sure, but you could also try manually setting your clock and weather settings as well. It is definitely something software side.
Sent from my LG-H900 using Tapatalk

Inquisitor956 said:
I see now. Does the signature show up or do neither of the options work?
I am not sure, but you could also try manually setting your clock and weather settings as well. It is definitely something software side.
Sent from my LG-H900 using Tapatalk
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Neither option work. Though like I said even though screen is dark if I swipe it to the left with main screen off the shortcuts do work. I want to think this is software issue, but then factory reset should have fixed it. With smart cover it will stay on for half a second and then go dark.

aim1999x said:
Neither option work. Though like I said even though screen is dark if I swipe it to the left with main screen off the shortcuts do work. I want to think this is software issue, but then factory reset should have fixed it. With smart cover it will stay on for half a second and then go dark.
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Click to collapse
Believe me, factory resetting a phone can fix many issues, but if 8ts a bug in the ROM itself, it won't fix that. It is a very strange issue, I admit. I don't know if the phone has a separate backlight for ambient display, but if the screen works when the device is unlocked, it should work when it is off.
My best recommendation for you is to exchange the phone if still under warranty. If you cannot do that, then perhaps try flashing another stock AT&T Rom. If you are unable to do that, then your best bet is to keep fiddling with settings to see if it gets fixed or not.
Sent from my LG-H900 using Tapatalk

Inquisitor956 said:
Believe me, factory resetting a phone can fix many issues, but if 8ts a bug in the ROM itself, it won't fix that. It is a very strange issue, I admit. I don't know if the phone has a separate backlight for ambient display, but if the screen works when the device is unlocked, it should work when it is off.
My best recommendation for you is to exchange the phone if still under warranty. If you cannot do that, then perhaps try flashing another stock AT&T Rom. If you are unable to do that, then your best bet is to keep fiddling with settings to see if it gets fixed or not.
Sent from my LG-H900 using Tapatalk
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I did buy it on swappa. I do have the receipt from the person that bought it at att store (it was bought in december last year) however I am on cricket. I doubt att will help me. I may need to send it to LG as last resort. I was just hoping there is something else I can do. Could you point to a good guide regarding flashing a stock rom ? I haven't flashed anything in a while

aim1999x said:
I did buy it on swappa. I do have the receipt from the person that bought it at att store (it was bought in december last year) however I am on cricket. I doubt att will help me. I may need to send it to LG as last resort. I was just hoping there is something else I can do. Could you point to a good guide regarding flashing a stock rom ? I haven't flashed anything in a while
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Click to collapse
http://forum.xda-developers.com/lg-v10/general/guide-lg-v10-stock-firmware-to-stock-t3224170
I used this guide a quite some time ago when I was removing a rooted FW. I hope this can help.

I sent the phone to LG and they "repaired" it. They friggin replaced the lcd and obviously didn't test for the issue. It is still there. Question is should I return it again or should I try flashing it myself ?

aim1999x said:
I sent the phone to LG and they "repaired" it. They friggin replaced the lcd and obviously didn't test for the issue. It is still there. Question is should I return it again or should I try flashing it myself ?
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Click to collapse
Well, I flashed latest stock firmware using LGUP refurbish option and it didn't fix it. Does anyone have any other ideas ?

Well, I can tell you from experience that whomever received your device for repair probably didn't get all the information. He or she was probably told that there were issues with the screen and to just replace it, without anything else. This is what happens when you have a third party that doesn't understand much about the technology or the devices themselves transferring information between two points.
I can honestly tell you that if swapping out the display didn't fix your issue, there's not much to do about it. It's a shame though, because this is a great phone, and besides battery life, LG nailed pretty much every aspect of what a great phone is. I think your best best is to contact the original owner and notify them of the issue and work something out. Other than that, you can either keep using the device like it or switch to another phone.
Sent from my LG-H900 using Tapatalk

Unknown Sources Doesn't Stay Enabled Permanently

I sideload a lot of apps, and an annoying kwirk that I've found is that unknown sources does not stay enabled permanently. Everytime I attempt to install an app from unknown sources, I have to hop into settings and recheck unknown sources.
Yes, I do uncheck "this install only"

me too. I've turned it back on about a dozen times. This last time seems to be holding, for a day so far.

yeah, it's been driving me nuts, I kept having to do this with all my Amazon underground apps. I did notice in the settings though in my case, it showed checked, but once amazon tried to install an app, it would magically uncheck.
did the software update this morning and it did not fix this for me still.

A good example why root and tasker is needed; this has been my experiance with touch wiz on S7 as well, simple setti gs dont stick ore reset sometimes. With root andbtasker though you can wright tasks that will auto re-apply seetings when touch wiz drops the ball.

This is different, my unknown source settings stuck on my S7E and Note 7 I had.
Root isn't needed for this. If it only happened after a reset it'd be no big deal. It happens literally every time you try and install and app. Even if its 2 mins apart no reboot.

Have same issue. Never had this issue before with S7 Edge and was not rooted. The permission just doesn't stay like it should.

Man, I thought I was going nuts lol. Same issue, but at least it didn't break the feature.

I thought this was just me.
Sent from my SM-G955U using Tapatalk

Same issue here
Sent from my SM-G955U using Tapatalk

Same here
Sent from my SM-G955U using Tapatalk

Can confirm I'm having the same problem. I'll see if talking to Samsung will get them to patch it soon hopefully.

Ditto
Sent from my SM-G955U using Tapatalk

nosympathy said:
This is different, my unknown source settings stuck on my S7E and Note 7 I had.
Root isn't needed for this. If it only happened after a reset it'd be no big deal. It happens literally every time you try and install and app. Even if its 2 mins apart no reboot.
Click to expand...
Click to collapse
You misunderstand my post, often despite samsung best efforts, touch wiz is buggy, this is a bug!
Options;
1) You live with it
2) wait for samsung to fix, which in my experiance doesnt happen often
3) fix it yourself (but root and tasker required)

Same issue here, kind of a ridiculous bug

Same issue. At first, I thought Verizon struck again. I never know ifnitnis a bug or Verizon intentionally screwing with the OS.

VinylJStar said:
Same issue. At first, I thought Verizon struck again. I never know ifnitnis a bug or Verizon intentionally screwing with the OS.
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Well I've got AT&T, and it's like this. Not tooooooo bad but still and annoyance, and definitely not intentional because there is a option to uncheck "for this install only". It should get fixed.

lol, i thought i was going crazy.

Same problem here thought it was weird.

I'm having the same issue. At least I know now that I'm not the only one

Mine does. I went into settings and turned it on. I installed 3 apps and it's still on.
Sent from my SM-G955U using Tapatalk

Freezing - Not sure if random

So since about 2 days ago the phone just start freezing. Sometimes it just restarted randomly, but mainly freezing at least every 5 minutes. The power button alone wouldn't turn it off no matter how long I held it. Always have to use Pwr+Vol Down to reboot.
I put up with it because I've been busy, but finally tried wiping cache - no profit. Tried safe mode - no profit. Factory reset- negative profit. After the reset it just seems to restart a bit more often but in general it freezes less, making the timing seem even more random.
This happened when I first got it (used). It was restarting due to the fresh 7.0 update. So a factory reset fixed it and it was smooth sailing for like 3 months or something. I know there was a minor system update a few days ago but those dont usually call for a factory reset. I tried it anyway and it just didnt work. I had actually even tried uninstalling all the app updates from the night before it started happening. but safe mode couldn't even fix the problem so I guess that was moot.
Software version: G920VVRS4DQE1
Stock everything - I dont hack my daily drivers at all
Android 7.0
Mainly I'd like to know if Im alone. A fix would be great but I'm hoping it's not specific to my device. If it's a hardware issue I'm gonna give it a swift toss down the stairs and maybe deliver a nasty curb stomp to it right afterward.
Any advice?

I'm running into the same exact issue. Same build, and am running out of ideas.

Lathorus said:
I'm running into the same exact issue. Same build, and am running out of ideas.
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Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.

sawyerbenjamin said:
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
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Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).

Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
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Same for Verizon. I guess I'll just hold out, using a backup phone, until a new update hopefully fixes it.

Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
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Gonna go ahead and revive this. It seems to work fine when the sim card is out. I recommend you see if it's the same with you. I've charged it up before work multiple times before work days and come home from to see that it never restarted. I was able to test this using the fingerprint feature; it isn't asking me to use pattern like it does after boot.
No one else is chiming in but, since we're both on Verizon, I'm having a feeling that it's directly related to the SIM/carrier.