quicksearch softbutton - Captivate General

I bought my captivate on release day and have been fairly happy with it so far. I am currently running phoenix 4.5 and have been for a quite a while.
So with that said. I've noticed an odd problem when playing with my phone, it seems the search soft button is being pressed by nothing somewhat randomly(when I'm not even touching the phone). It's rather annoying and I am wondering if I may need to return the phone. anyone have opinions on this?

I had the same issue, ended up calling ATT and returning it. They'll have you do a factory reset and call back in a few days to see if that fixes it....which it won't. Basically, it's up to you if you can live with it or not. Was annoying me enough to get replaced.

uhg, how do I go about getting it replaced? can i take it into the store after i put it back to stock?

mtrsttr said:
can i take it into the store after i put it back to stock?
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Click to collapse
why wouldn't that work?
Sent from my SAMSUNG-SGH-I897 using XDA App

dwanhala said:
I had the same issue, ended up calling ATT and returning it. They'll have you do a factory reset and call back in a few days to see if that fixes it....which it won't. Basically, it's up to you if you can live with it or not. Was annoying me enough to get replaced.
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mtrsttr said:
uhg, how do I go about getting it replaced? can i take it into the store after i put it back to stock?
Click to expand...
Click to collapse
flash to stock if you rooted or romed it. hell flash to stock just for privacy!
call them, get them to OK the replacement. then flash stock and return

alright, thanks.

I didn't have a store nearby so I had to call and have them send me one. When I got the replacement, I flashed back to stock and did a master clear before sending it back.

Has anyone figured out the problem behind the search button ghosting? I've recently noticed this more often with official 2.2 opposed to 2.1 stock. Though it still happened on both.

Jmurph3 said:
Has anyone figured out the problem behind the search button ghosting? I've recently noticed this more often with official 2.2 opposed to 2.1 stock. Though it still happened on both.
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Click to collapse
I would assume a hardware problem telling the phone that the button is being pressed,
Did anyone who had this problem have the search button dim when it was "ghost pressed"

Do you have any kind of case on the phone. I found that one of my crystal skin gel cases wrapped around the bottom a little far and caused some random soft key presses. Just my experience.

I have this problem randomly, but don't really want a refurb unit. It seems to happen in spurts, like 10 times in a few hours and then won't do it again for a week. Random. I learned my lesson though and won't buy another Samsung phone again. GPS has never worked for me and that's a real sore spot.
Sent from my SAMSUNG-SGH-I897 using XDA App

Related

Back button has a mind of its own

Title says it.
Doesn't matter what I'm doing, any app, any time, it will randomly vibrate and go back as if I hit the back button.
It seems to happen especially when I tap something.
Ex. On the xda android app, I tap into a thread, loads up, I feel my phone vibrate and it goes back.
Its really frustrating. I never noticed it until I started flashing roms. I always flash back to stock & wipe data bla bla bla so I know I'm not doing anything wrong there.
Anyone?
Sent from my SAMSUNG-SGH-I897 using XDA App
It might be a malfunctioning button. I had a similar issue with my home button where the phone would go nuts at random times with the screens switching back and forth. It's pretty rare, but when it happens it's usually hardware related.
Well that's just wonderful. Aka I'm screwed.
Sent from my SAMSUNG-SGH-I897 using XDA App
ninjuh said:
Well that's just wonderful. Aka I'm screwed.
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Click to collapse
How are you screwed? Backup with TiBu, flash back to stock w/ ODIN and take it to a AT&T repair center and they can swap you out with another device.
I got this on upgrade through Amazon. At&t wont swap it unless I got it through them. Only way I can do it is through Amazon and my 30 days are already up so Idk how that would work...
Sent from my SAMSUNG-SGH-I897 using XDA App
ninjuh said:
I got this on upgrade through Amazon. At&t wont swap it unless I got it through them. Only way I can do it is through Amazon and my 30 days are already up so Idk how that would work...
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Not true. I bought my Captivate from Radioshack and the AT&T warranty center replaced the phone for me w/o any issues. As long as you did not buy it from a guy who found it when it fell-from-the-truck, it should be fine.
jaykishora said:
Not true. I bought my Captivate from Radioshack and the AT&T warranty center replaced the phone for me w/o any issues. As long as you did not buy it from a guy who found it when it fell-from-the-truck, it should be fine.
Click to expand...
Click to collapse
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Mine also does this, instead I've noticed it does it with the home button. Mine causes it to trigger the search button. I've noticed since I've switched to Froyo though that the problem doesn't occur as often, but it still does it probably once or twice a day.
ninjuh said:
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
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Click to collapse
What ROM are you running? I am having the same issues, but I have it with both the back AND the Home buttons. It seemed to not be as bad with the Stock JF6
I've went to the AT&T Warranty Center with a phone that refused to turn on/charge/etc.
All they asked of me was my phone number. They checked the phone out, etc. and gave me another one.
I think I might have figured it out. I work in a warehouse in Spokane Washington and right now its colder than tits out. Might be the phone getting to cold. Ill know after today n ill let you guys know
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine does it in a warm room, outside, freakin anywhere. BUT I did switch from stock JF6, off of a Vibrant ROM. It hasn't happened once today.
I also found out that as far as the repair centers go, if you get a new device you are VERY lucky. Most of the time you are going to get a referbished item. They go in range from the 1006-1010 phones.
Sent from my SAMSUNG-SGH-I897 using XDA App
I've got the same problem going on with my captivate. I tried a couple different ROM's to see if it had any effect. It was happening on Perception build 4, Axura RC1, and on stock. I'm guessing it's a hardware issue, but if someone's found a solution, please keep us updated!
I have the same problem but with the search button. It happens everywhere, but the other night it was freezing so i was sitting next to a space heater and it really wigged out.
Sent from my SAMSUNG-SGH-I897 using XDA App
You might try this.
Okay guys---first post after lurking and learning for awhile. Try not to ROFL with this suggestion. I've owned my captivate for a bit over a month. Before ever turning it on I put a high-priced screen protector in place. Immediately I was plagued with the problem of the buttons doing things without asking. Press the home button and get search, vice versa and every possible combination. Took it back to the phone shop and this 15-year old looking sales guy took one look and asked if I minded if he trimmed a quarter of an inch off the bottom of the screen protector. I said no and in five minutes I left with a captivate that no longer mis-fires with every touch. Now, I suppose you guys with this problem don't even have a screen protector in place.
FishDoc
I have a screen protector and I've considered that being the problem. Haven't used my phone much today so I haven't really noticed it but it has happened a few times...especially in the xda app. Ugh this phone is gonna be the death of me
Sent from my SAMSUNG-SGH-I897 using XDA App
ninjuh said:
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Click to expand...
Click to collapse
Should not matter. I was past 30 days. I would've returned the phone and avoided the hassle if it was in 30 days. Surprisingly it took me less than 5 minutes to get a replacement phone in the warranty center.
All they asked me was the phone number of the account and name on the account and my ID to confirm that I was the owner of the phone. No receipt was asked.
jaykishora said:
Should not matter. I was past 30 days. I would've returned the phone and avoided the hassle if it was in 30 days. Surprisingly it took me less than 5 minutes to get a replacement phone in the warranty center.
All they asked me was the phone number of the account and name on the account and my ID to confirm that I was the owner of the phone. No receipt was asked.
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Click to collapse
I found out from the service center in my area. 0-30 days, brand new phone. 31 days-1 year, most likely a referb phone, but you could get lucky and get a new one. Over 1 year you're SOL.
I have a 1007, and was offered a 1008. The ranges run from 1006-1010, 1010 being the newest batch, and I of course was going for a 1010. I decided to skip the 1008, and wait to see if they got any new shipments in.
I'd been have tons of problems with the buttons on mine, the Home and Back were mental! I went back to stock JF6, I only had a couple random presses of the back button. Right now I'm running Assonance 2.0, it's i9000JK3 based and Modem. Not a single random pressed all day today. I had pretty heavy use today
so i did some tweaking on my phone and i think it's fixed, at least for now. i found that the stock jf6 rom had the most issues with it, so i flashed jh3. from there, i flashed up to perception7, and i haven't had the issue again yet.

[Q] Possessed Back Button

Hi All,
Im having a very frustrating time with my back button, this doesnt seem to be Rom or Kernal caused so im just wanting to see if it is a common Mez prob or if i might have a hardware glitch? My back button just seems to randomly start activating, no set pattern sometimes just one step sometimes several. I thought for awhile that i just had an over sensitive screen response but it will do it occasionally when im not even holding the phone. Not app dependent either. I am currently running EF 3.4.1 with the EC01 radio, but it has done the same thing on EC10 PNP and SFC 2.9. Any info would be greatly appreciated.
BTW: have tried FR and Reboots many times to no avail, prob with haptic?
I give up I,m stumped
I have been putting up with the same problem for about a month now. Doesnt matter what Rom/Kernel/whatever I am on, even happens in stock. Thinking about just returning it, but this is the one they gave me last time I did, hate to see what is next.
Note: I have noticed this happens a lot more on 3g than WiFi. Something to do with spotty reception?
Have you cleaned your phone around the Back button? If you've got gunk on your phone it can cause issues with these touch displays and soft keys.
Yeah I thought about that and did clean it unfortunately still happens. Thx for the response thou. I'm beginning to think I have a hardware problem, if not I will just have to live with it.
Sent from my SCH-I500 using XDA Premium App
I too have this problem. It does get annoying every once and a while but It doesn't happen to often.
I have had an otterbox case on so my buttons are clean I thought it might have been the screen protector on my case casing it but now that i hear other people have the same problem idk.
Yeah, it happens to me sometimes too. Usually when I'm at the home screen, and I try to lock it it takes a screen shot. If I just tap the back button a couple times or seems to stop. Its annoying, but it doesn't happen very often.
Sent from my SCH-I500 using XDA App
Talked to uscc cs (nicest people I've ever had the pleasure of talking too) yesterday and I don't know if it is a known prob or if its just a company that likes to keep long time customers but they r sending a replacement out Monday.
Ill tell you one thing, not bad mouthing any other carrier but short of free phones and free service for life as long as I live in uscc coverage area nothing could get me to switch!
Sent from my SCH-I500 using XDA Premium App
Yeah, got my replacement coming also. Second phone in about a month, no questions asked, great customer service!
This has happened to me for a while. In trying to discern any sort of pattern I've noticed it happens the most in my web browser (Miren), but that by no means is it restricted to that app. I've also been unable to narrow down any triggering factor - it seems to be totally at the phone's whim.
I can also say that this is my second Mesmerize with this issue, so I suspect it's simply something about the Mes's hardware that causes this problem. Must be something about the way it's designed.
Very annoying.
I have had this problem from day one with this phone. I have since gone to many different roms and kernels and never have had an improvement, even with USCC stock updates they came out with. My brother and 3 of his friends and 1 of mine that have this phone also have the same issue and half of them are stock and untouched 1 or 2 even running 2.1 still. My girlfriends son has a Fascinate with verizon with the same issues. I was just on vacation this weekend with some friends and one running another touch screen phone from Samsung on USCC network with also the same issue and his is not even a Mes. I think this is a samsung issue and it sounds like they may have used similar if not the same hardware in different phones.

[Q] G2X still automatically reboots after gingerbread update

I am totally new heree and not sure if this is the right place to post this. Please bear with me.
I updated my G2X when the Gingerbread version first came out. I just noticed that it still automatically rebooted itself twice last night while I was reading. The G2X was right nest to me and I heard the T-Mobile tone while it rebooted. Has anyone experienced this? I thought this update shall fix this bugging issue. I also notice the battery drains faster. Anyone knows how to root it after gingerbread update? Thanks.
traveljazz said:
I am totally new heree and not sure if this is the right place to post this. Please bear with me.
I updated my G2X when the Gingerbread version first came out. I just noticed that it still automatically rebooted itself twice last night while I was reading. The G2X was right nest to me and I heard the T-Mobile tone while it rebooted. Has anyone experienced this? I thought this update shall fix this bugging issue. I also notice the battery drains faster. Anyone knows how to root it after gingerbread update? Thanks.
Click to expand...
Click to collapse
A factory reset after I did the update has helped me avoid all issues.
tmo will replace it. you just need to speak with them and not the first person you get. The first person I think are outsorced and they will transfer you to tmo tech guys.
jimcarroll said:
tmo will replace it. you just need to speak with them and not the first person you get. The first person I think are outsorced and they will transfer you to tmo tech guys.
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Click to collapse
you mean calling customer service? or in store?
Yea get that ***** replaced. there are good ones out there you just need to find it..
Factory reset after the update fixed it for me to.
jabhome said:
A factory reset after I did the update has helped me avoid all issues.
Click to expand...
Click to collapse
Yup, go to the privacy menu and use the option.
The simple act of doing a reset does a lot for a smart phone.
I had an Iphone 3g where after 4.2.1 the solution to speed was to do 2 factory resets in a row.
Some people will return a laptop because they don't want to do a reboot.
------------After the reset, go to the marketplace and the first thing install the T-Mobile My Account app. The original version is problematic and can lead to buggieness
tombaker1 said:
Yup, go to the privacy menu and use the option.
The simple act of doing a reset does a lot for a smart phone.
I had an Iphone 3g where after 4.2.1 the solution to speed was to do 2 factory resets in a row.
Some people will return a laptop because they don't want to do a reboot.
------------After the reset, go to the marketplace and the first thing install the T-Mobile My Account app. The original version is problematic and can lead to buggieness
Click to expand...
Click to collapse
If you return a phone to Tmobile before doing a factory reset to see if it solves your problem then you simply don't value your time. A factory reset takes all but five minutes. If you call Tmobile you will have to wait for them to ship you a phone, and when it arrives it will be in "factory reset" condition anyway. If you go to a retailer and pick a replacement up, it too will be in the same condition. So if you are going to get a reset replacement, everyone would be wise to try a reset before rushing to Tmobile.
I had the same problems with GB after the update- I didnt do a factory reset though.
Moved to Eagles Blood and seems like a much more stable and cleaner rom- havent tested enough to see if it reboots or not though.
To root, flash clockwork mod recovery using nvflash and install a rooted rom. There's a rooted version of gb stock out there, or you could be adventurous and install one of the many custom ones we have.
Sent from my Nexus 3 using XDA Ultimate App
Return your broken phone ASAP. Phones should not randomly turn off or reboot. It is broken. Do not try to fix a broken phone on your own. It will result in nothing but headaches. Take it back now!
Yeah my replacement phone still randomly dies, I'll come back in a few hours and have to do a battery pull. It doesn't reboot like the old one but it does die more.
Should I get the replacement replaced?
Horsey said:
I had the same problems with GB after the update- I didnt do a factory reset though.
Moved to Eagles Blood and seems like a much more stable and cleaner rom- havent tested enough to see if it reboots or not though.
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Click to collapse
I ran Xboarders OTA GB with no tweaks since it came out. I then switched to EB 1.07 and had a ton of issues. I then returns to Xboarders OTA tweak and it was flawless. Now I am on to Weapon G2x.
Like I said, I really think a good scrub down and wipe, i.e. factory reset does wonders, at least folks should give it a try.
I absolutely agree that theres a good, actually great batch out there, I have NEVER had a single issue with my phone and its bone stock on 2.2.
Sent from my LG-P999 using XDA Premium App
so are you doing this in the store? or calling customer service?
So auto reboot issue is the only issue you people are facing in this mobile phone?
Returned phone . New works flawlessly. Tmo is aware of the issue. When u call you will talk first with an outsourced person. Get past them they will transfer u to tmo who will pretty much no questions asked process ur return
Sent from my LG-P999 using XDA App
Mine is still rebooting and having problems, i factory reset twice and still having issues. What should i do now?
same problem with my g2x and my wifes g2x...is there a solution for this?
I bought from ebay after reading reviews that the phone works find after gb update.....that means going back to tmobile is not an option for me
Sonic Marvel said:
Mine is still rebooting and having problems, i factory reset twice and still having issues. What should i do now?
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Purchase at eBay does not affect 1-year warranty.

Should I get a replacement phone?

So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
blackguy101 said:
So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
Click to expand...
Click to collapse
Sounds like something isn't right and about to go bad to me. I'd call VZW support and see if they will replace it.
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
HHF2 said:
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
How do I go about that? im a noob flasher haha
HHF2 said:
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
They already confirmed that they are able to do so
Go-to the development sub forum and read the stickies. If it is your first time, I would even print them out and follow the instructions step by step.
Sent from my SCH-I535 using xda premium
HHF2 said:
Go-to the development sub forum and read the stickies. If it is your first time, I would even print them out and follow the instructions step by step.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Ok thanks ill do just that. My final question now is does this count as rooting my phone? just in case I do end up sending back my phone I dont want there to be any problems with it
Turn off Settings | Display | Auto adjust screen tone to address the flicker problem.
The keyboard is probably searching predictive text; I've only used the stock KB for a few minutes. Wife and I use SwiftKey without any problems (including right now).
I have vibration disabled completely, so I can't even guess on that one (I can't even find the option you're talking about and I know I've seen it before!)
blackguy101 said:
So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
Click to expand...
Click to collapse
reason #2 is enough to try and get it swapped.
That is a hardware issue, and will only get worse.
I have had a dozen smartphones, and anything that CONNECTS stuff (headphone jack to the motherboard, cables connecting screens etc) only get worse until they stop working entirely.
Good luck!
blackguy101 said:
Ok thanks ill do just that. My final question now is does this count as rooting my phone? just in case I do end up sending back my phone I dont want there to be any problems with it
Click to expand...
Click to collapse
Flashing the stock image through Odin is not the same as rooting your phone. It would not trip the flash counter so you could still return it if you wish.
stevenjcampbell said:
reason #2 is enough to try and get it swapped.
That is a hardware issue, and will only get worse.
Click to expand...
Click to collapse
If it is a hardware issue and not the setting I mentioned, I agree, definitely return it without hesitation.
Rolo42 said:
If it is a hardware issue and not the setting I mentioned, I agree, definitely return it without hesitation.
Click to expand...
Click to collapse
Ya thanks for the suggestion I tried changing the setting yet the flicker isn't going away. Like I said its nothing big and if you aren't paying attention it isn't really that apparent it is there but your right I think I better exchange it before anything happens thanks for all the advice =)

Samsung Galaxy S3 acting possessed

Lack of a better subject description the only thing I can describe it as is possessed. I've never had this problem before. Searched various different keywords and couldn't find anything. So if this is a repost then I apologize.
I have a Samsung Galaxy S3 from Verizon white 32gb. Never been rooted. Around the time Verizon pushed out the last update for the phone it's been acting strange since the update and it's progressively gotten worse. It's almost made purchases for me while I'm browsing google play it'll randomly press areas and randomly click buy at times. Or I'm trying to text someone and it'll either type something on it's own or start trying to delete/lock/resend, etc messages. It starts up s voice randomly too.
So basically it's like having a set of ghost fingers/hand trying to control my phone while I'm trying to control it and the ghost is winning and I'd rapidly hit the home button to exit out of whatever I was trying to do. If the screen is on and unlocked it'll do the same thing even if I'm not touching it but this is maybe 1 out of 5 times compared to the while I'm trying to actively use my phone it'll be 1 out of 2.
Temporary fixes have been to just restart the phone and at first it would only occur every couple days and then once a day and now every few hours to every few minutes. Anyone have any suggestions on what I can do? Any tips would be greatly appreciated. Thanks!
All you have available right now is factory data reset or refurb. If don't fix reflash the latest available stock software via Odin or root and unlock it and flash anything. Can even root stock and have access to better apps.
Try a factory reset if you haven't.
Sent from my SCH-I535 using xda premium
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
If i were in your position I would try to Odin back to the stock rom you had before the update. There is a sticky in the development section that tell you how to do that and much more
Sent by one of my many Anthromorphic Personifications
elayn said:
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
Click to expand...
Click to collapse
It sounds defective. I'd take it back.
What you are describing happened to my Droid Incredible a few times: it appeared that someone else was creating random tap events on my phone. Turned out to be a slightly dirty and/or stuck optical trackball - once that was cleaned (easy), everything was back to normal.
Now, the Galaxy S III does not have a trackball. I don't see a direct correlation with my Incredible, but the symptoms you describe are oddly similar: perhaps try cleaning your various pushable keys, just in case?
Might install and run Symantec Antivirus just for a final check, then call Verizon Support if it's still happening and perhaps see what they can offer.
- ooofest
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
adoublearonn said:
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
Click to expand...
Click to collapse
Because the device is so new you have a very good chance of getting a new replacement. I had something happen to my GNEX and they replaced it with a new phone no refurb.
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
elayn said:
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
Click to expand...
Click to collapse
Or Odin stock firmware instead of waiting. Can Odin without root.
prdog1 said:
Or Odin stock firmware instead of waiting. Can Odin without root.
Click to expand...
Click to collapse
I'll give that a try tomorrow morning and hope it works. I'll check in either way. Thanks!
Take a look at this, and look into this virus some more:
blog.lookout.com/blog/2010/12/29/geinimi_trojan/
I did some research and someone said those are the symptoms of the virus...
Sent from my SCH-I535 using xda app-developers app
It's Verizon, some tech there is having fun with the remote capabilities of the new OTA.
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
elayn said:
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
Click to expand...
Click to collapse
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
BiasedThunder said:
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
Click to expand...
Click to collapse
Thanks for the tip but if you read through the whole post. I did default to calling 611 like I usually do and they wouldn't do anything about it. Yes, I did tell em I did the factory reset. It's not the first time I had a phone replaced through 611 I've gone through maybe 10+ replacements on one of my past phones because they kept sending me a defective one over and over again. I did call 611 again since you suggested it but I was told the same exact thing as last time.
I had this happen a few times with my phone before the update verizon pushed (stock, rooted). I would end up pulling the battery to get it to stop. Hasn't happened to me in a while though. Now i'm running JellyWiz RLS12

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