Title says it.
Doesn't matter what I'm doing, any app, any time, it will randomly vibrate and go back as if I hit the back button.
It seems to happen especially when I tap something.
Ex. On the xda android app, I tap into a thread, loads up, I feel my phone vibrate and it goes back.
Its really frustrating. I never noticed it until I started flashing roms. I always flash back to stock & wipe data bla bla bla so I know I'm not doing anything wrong there.
Anyone?
Sent from my SAMSUNG-SGH-I897 using XDA App
It might be a malfunctioning button. I had a similar issue with my home button where the phone would go nuts at random times with the screens switching back and forth. It's pretty rare, but when it happens it's usually hardware related.
Well that's just wonderful. Aka I'm screwed.
Sent from my SAMSUNG-SGH-I897 using XDA App
ninjuh said:
Well that's just wonderful. Aka I'm screwed.
Click to expand...
Click to collapse
How are you screwed? Backup with TiBu, flash back to stock w/ ODIN and take it to a AT&T repair center and they can swap you out with another device.
I got this on upgrade through Amazon. At&t wont swap it unless I got it through them. Only way I can do it is through Amazon and my 30 days are already up so Idk how that would work...
Sent from my SAMSUNG-SGH-I897 using XDA App
ninjuh said:
I got this on upgrade through Amazon. At&t wont swap it unless I got it through them. Only way I can do it is through Amazon and my 30 days are already up so Idk how that would work...
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Not true. I bought my Captivate from Radioshack and the AT&T warranty center replaced the phone for me w/o any issues. As long as you did not buy it from a guy who found it when it fell-from-the-truck, it should be fine.
jaykishora said:
Not true. I bought my Captivate from Radioshack and the AT&T warranty center replaced the phone for me w/o any issues. As long as you did not buy it from a guy who found it when it fell-from-the-truck, it should be fine.
Click to expand...
Click to collapse
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Mine also does this, instead I've noticed it does it with the home button. Mine causes it to trigger the search button. I've noticed since I've switched to Froyo though that the problem doesn't occur as often, but it still does it probably once or twice a day.
ninjuh said:
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Click to expand...
Click to collapse
What ROM are you running? I am having the same issues, but I have it with both the back AND the Home buttons. It seemed to not be as bad with the Stock JF6
I've went to the AT&T Warranty Center with a phone that refused to turn on/charge/etc.
All they asked of me was my phone number. They checked the phone out, etc. and gave me another one.
I think I might have figured it out. I work in a warehouse in Spokane Washington and right now its colder than tits out. Might be the phone getting to cold. Ill know after today n ill let you guys know
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine does it in a warm room, outside, freakin anywhere. BUT I did switch from stock JF6, off of a Vibrant ROM. It hasn't happened once today.
I also found out that as far as the repair centers go, if you get a new device you are VERY lucky. Most of the time you are going to get a referbished item. They go in range from the 1006-1010 phones.
Sent from my SAMSUNG-SGH-I897 using XDA App
I've got the same problem going on with my captivate. I tried a couple different ROM's to see if it had any effect. It was happening on Perception build 4, Axura RC1, and on stock. I'm guessing it's a hardware issue, but if someone's found a solution, please keep us updated!
I have the same problem but with the search button. It happens everywhere, but the other night it was freezing so i was sitting next to a space heater and it really wigged out.
Sent from my SAMSUNG-SGH-I897 using XDA App
You might try this.
Okay guys---first post after lurking and learning for awhile. Try not to ROFL with this suggestion. I've owned my captivate for a bit over a month. Before ever turning it on I put a high-priced screen protector in place. Immediately I was plagued with the problem of the buttons doing things without asking. Press the home button and get search, vice versa and every possible combination. Took it back to the phone shop and this 15-year old looking sales guy took one look and asked if I minded if he trimmed a quarter of an inch off the bottom of the screen protector. I said no and in five minutes I left with a captivate that no longer mis-fires with every touch. Now, I suppose you guys with this problem don't even have a screen protector in place.
FishDoc
I have a screen protector and I've considered that being the problem. Haven't used my phone much today so I haven't really noticed it but it has happened a few times...especially in the xda app. Ugh this phone is gonna be the death of me
Sent from my SAMSUNG-SGH-I897 using XDA App
ninjuh said:
what if its past the 30 days? and do i need my receipt from Amazon or anything like that?
Click to expand...
Click to collapse
Should not matter. I was past 30 days. I would've returned the phone and avoided the hassle if it was in 30 days. Surprisingly it took me less than 5 minutes to get a replacement phone in the warranty center.
All they asked me was the phone number of the account and name on the account and my ID to confirm that I was the owner of the phone. No receipt was asked.
jaykishora said:
Should not matter. I was past 30 days. I would've returned the phone and avoided the hassle if it was in 30 days. Surprisingly it took me less than 5 minutes to get a replacement phone in the warranty center.
All they asked me was the phone number of the account and name on the account and my ID to confirm that I was the owner of the phone. No receipt was asked.
Click to expand...
Click to collapse
I found out from the service center in my area. 0-30 days, brand new phone. 31 days-1 year, most likely a referb phone, but you could get lucky and get a new one. Over 1 year you're SOL.
I have a 1007, and was offered a 1008. The ranges run from 1006-1010, 1010 being the newest batch, and I of course was going for a 1010. I decided to skip the 1008, and wait to see if they got any new shipments in.
I'd been have tons of problems with the buttons on mine, the Home and Back were mental! I went back to stock JF6, I only had a couple random presses of the back button. Right now I'm running Assonance 2.0, it's i9000JK3 based and Modem. Not a single random pressed all day today. I had pretty heavy use today
so i did some tweaking on my phone and i think it's fixed, at least for now. i found that the stock jf6 rom had the most issues with it, so i flashed jh3. from there, i flashed up to perception7, and i haven't had the issue again yet.
Related
I bought my captivate on release day and have been fairly happy with it so far. I am currently running phoenix 4.5 and have been for a quite a while.
So with that said. I've noticed an odd problem when playing with my phone, it seems the search soft button is being pressed by nothing somewhat randomly(when I'm not even touching the phone). It's rather annoying and I am wondering if I may need to return the phone. anyone have opinions on this?
I had the same issue, ended up calling ATT and returning it. They'll have you do a factory reset and call back in a few days to see if that fixes it....which it won't. Basically, it's up to you if you can live with it or not. Was annoying me enough to get replaced.
uhg, how do I go about getting it replaced? can i take it into the store after i put it back to stock?
mtrsttr said:
can i take it into the store after i put it back to stock?
Click to expand...
Click to collapse
why wouldn't that work?
Sent from my SAMSUNG-SGH-I897 using XDA App
dwanhala said:
I had the same issue, ended up calling ATT and returning it. They'll have you do a factory reset and call back in a few days to see if that fixes it....which it won't. Basically, it's up to you if you can live with it or not. Was annoying me enough to get replaced.
Click to expand...
Click to collapse
mtrsttr said:
uhg, how do I go about getting it replaced? can i take it into the store after i put it back to stock?
Click to expand...
Click to collapse
flash to stock if you rooted or romed it. hell flash to stock just for privacy!
call them, get them to OK the replacement. then flash stock and return
alright, thanks.
I didn't have a store nearby so I had to call and have them send me one. When I got the replacement, I flashed back to stock and did a master clear before sending it back.
Has anyone figured out the problem behind the search button ghosting? I've recently noticed this more often with official 2.2 opposed to 2.1 stock. Though it still happened on both.
Jmurph3 said:
Has anyone figured out the problem behind the search button ghosting? I've recently noticed this more often with official 2.2 opposed to 2.1 stock. Though it still happened on both.
Click to expand...
Click to collapse
I would assume a hardware problem telling the phone that the button is being pressed,
Did anyone who had this problem have the search button dim when it was "ghost pressed"
Do you have any kind of case on the phone. I found that one of my crystal skin gel cases wrapped around the bottom a little far and caused some random soft key presses. Just my experience.
I have this problem randomly, but don't really want a refurb unit. It seems to happen in spurts, like 10 times in a few hours and then won't do it again for a week. Random. I learned my lesson though and won't buy another Samsung phone again. GPS has never worked for me and that's a real sore spot.
Sent from my SAMSUNG-SGH-I897 using XDA App
I know theres a poll on issues etc and rebooting is mentioned, but I feel it was too early to poll and people could have voted and had a reboot after...
So question is..... has your phone rebooted? Or just fine?
Also if you could mention how long you had it that would be great....
I just want to know exactly who is having reboots and who hasn't..
Not once on its own.
Sent from my LG-P999 using XDA Premium App
None so far.
None so far.
Zero.
Sent from my LG-P999 using XDA App
LOTS of reboots
I have had about 20 in two weeks. I am CURRENTLY getting CONTINUOUS reboots.
It had the LG logo and thinking bar, underneath it said "System checking". Now it has rebooted non-stop (6 times so far as I'm typing).
New phone should arrive on my doorstep within the next hour or so... fingers crossed.
once that I know of. No idea why. It just rebooted while on my desk idle.
In the one week I had the phone (preroot), never. Even after rooting it, never.
Haven't had any issues with mine.
Had 3 reboots in 5 days on my old phone. Nothing yet on new one so far. It has been 3 days. I noticed my old phone was alot hotter than this one. Possibly a hardware issue after all.
Guys, try to turn off gps, I did that and I have 0 reboot and 0 shut down today, I had a lot of reboots and phone turning off by itself before that. I'll see what happens when I charge it tonight and I'll let u guys know.
Sent from my LG-P999 using XDA App
Theres got to be something thats causing it.
results don't look so good..
Hmmm prerooted I had maybe one and some freezing and lag..
rooted no reboots except running eaglesblood rom and experimental kernel with pauls lag apparentky too much going on there. .
If your phone is rebooting constantly don't even waste your time return it for a new unit. The att galaxy s had the same prob and everyone waited for a fix only to find out it was hardware related....if your in the 14 day window don't even waste your time and end up with a refurb
Sent from my LG-P999 using XDA App
I bought my g2x a day after launch. For a few days, I didn't experience any reboots. After that they starting happening but not too often. Eventually (by yesterday), it was happening more often. Somewhere in that time frame I did a factory reset to try to improve battery life.
I called tmobile support yesterday and they made do another factory reset and not install any apps. It has been 16 hours without a reboot but that doesn't prove anything, really. First, it doesn't necessarily happen every day. Second, without any non-default apps installed, it may not be taxing the device enough. Third, even if it is an app's fault, it may not be directly the apps fault. Am I supposed to run no apps if that turns out to be the problem?
They will be calling back at three and I'm going to try to push them for a replacement. I'm also having reception issues and the battery could certainly last longer.
None here, gps is not turned off
Sent from my LG-P999 using XDA Premium App
I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.
Berat said:
I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.
Click to expand...
Click to collapse
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...
none so far got it on May 3rd..
oldbustedjorn said:
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...
Click to expand...
Click to collapse
I just took it to the store, told them the problems I was having mentioned the reboots, screen bleed, and data connection issues. Told them I was within the 14days and that Customer Care told me to come to the store and try and get a working phone. I wouldnt talk about the reboots as it may not happen in store if you have screen bleed its easier that way cause you can prove that.
Did you buy it in store, online or over the phone?
Anyone else having connectivity issues with their one x? If the phone loses connection for any length of time, it will not reconnect and I'll have to reboot the phone for the mobile network to reconnect, which is probably every 15 minutes or so in my case.
I skimmed a couple pages, couldn't find anything, but I've found a couple other forums with people posting about this issue.
Hoping there's a fix for this as every ATT store within 50 miles is out of stock on both colors and customer care won't do a damn thing for me but tell me "go back to the store." Bull**** if you ask me, broken ass phone and I'm stuck with it. Really?
I was hoping there was a fix, even if I have to unlock the bootloader and root.
Did you try messing with the sim card? Make sure it is inserted properly. This worked for me when my data was dropping out. Now the phone is on constant LTE.
THis just happened to me. Any length of time on data loss and the phone needs a reboot or airplane mode toggle. This is the worst bug to me. I'm praying an ota for this issue drops real soon. I understand signal drops, there is no way to avoid spotty coverage. But u shouldn't have to reboot or go in to airplane mode to pick up data again.
Sent from my HTC One X using XDA
Airplane mode doesn't even work for me..... I have to hard reboot the phone, do you know how annoying that is? it's gotten to the point where I have to turn off data connection when im not using it, and turn it back on when I need it.
Problem is for work I use GPS a lot, and when it loses service im supposed to reboot my phone while driving and lose my path? Worst bug EVER. I dont have any of these multitasking issues at least.
I wish I could just go get a new phone, but I can't. Thanks apple, assholes. I'm so mad.
hduong22 said:
Did you try messing with the sim card? Make sure it is inserted properly. This worked for me when my data was dropping out. Now the phone is on constant LTE.
Click to expand...
Click to collapse
I will try this.
jermzz said:
I will try this.
Click to expand...
Click to collapse
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Wintrmte said:
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Click to expand...
Click to collapse
If I could find one, I would exchange it in a second.
connectivity
Wintrmte said:
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Click to expand...
Click to collapse
i highly doubt htc wants its flagship phone with all its new tech to be a bug ridden device...im sure an ota will eventually hit
I didn't have any issues since release day but noticed I had no connection all day, even after multiple restarts. I took it to Att and they replaced the sim. It's been fine the rest of the day but we'll see. Also I'm in Chicago and blaming anything weird on the NATO conference.
*edit*
After posting this, I lost all connectivity. Turned on airplane mode and off and was back. Weak.
Sent from my HTC One X using xda premium
Maybe something is up today? My phone lost ALL connection for an hour. A straight hour, I did 3 reboots and toggled airplane mode multiple times. As soon as I got home and connected to wifi it came up again, then went back off. Had to restarted for a 4th or 5th time then it finally restored. It was pretty damn annoying.
Funny u guys mention today specifically. Share what happened mine was between noon n 1pm est.
Sent from my HTC One X using XDA
Maybe it was something with AT&T.. Almost lasted long enough for me to return it >_> But then I remembered that there might be hope for dev's to unlock the BL. I would hate myself if I returned this phone for a 4S and then this was unlocked.
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
jermzz said:
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
Click to expand...
Click to collapse
Or att just fixed the network in the 2 hours you were gone?
You lol'd in his face, lol. Wow...
Sent from my HTC One X
jermzz said:
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
Click to expand...
Click to collapse
Keep us posted. I would hate to have to exchange.
Sent from my HTC One X using XDA
ECEXCURSION said:
Or att just fixed the network in the 2 hours you were gone?
You lol'd in his face, lol. Wow...
Sent from my HTC One X
Click to expand...
Click to collapse
From the minute I got the phone it was having this issue. I literally had to reboot the phone every time I wanted to use data. Today when I exchanged it (about 36 hours later and 40 miles from my home network), it did it right as I gave them the phone for the exchange (which was good cause they couldn't question the issue), so unless they fixed the network within the 10 minutes I took to swap the phone out, which is highly unlikely, it was the phone. Same sim and everything, just a new phone, going on 5 hours now and not a problem.
I think it's safe to say I had a faulty phone, but well see.
patstock11 said:
Keep us posted. I would hate to have to exchange.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Will do, I will report back tomorrow again, if I haven't had an issue by then, I'd say you guys should start thinking about swaps. I'm in love with this phone otherwise.
My downtime was around 12-2ish. Seems fine tonight.
Sent from my HTC One X using xda premium
Just an update. Couple days now with my replacement phone and I've not had a single issue. Never loses connection and I don't have a single multitasking issue either. I'm now in love with this phone, hands down the best phone I've owned yet, and my recent list is evo, evo 3d, epic 4g touch, skyrocket and now this badboy. I don't even care if they unlock the boot loader, this phone doesn't need it.
Actually my one gripe is that quite often I don't get facebook chat notifications. I have to check manually in the app. Not terrible. But kind of annoying.
Sent from my HTC One X using XDA
Lack of a better subject description the only thing I can describe it as is possessed. I've never had this problem before. Searched various different keywords and couldn't find anything. So if this is a repost then I apologize.
I have a Samsung Galaxy S3 from Verizon white 32gb. Never been rooted. Around the time Verizon pushed out the last update for the phone it's been acting strange since the update and it's progressively gotten worse. It's almost made purchases for me while I'm browsing google play it'll randomly press areas and randomly click buy at times. Or I'm trying to text someone and it'll either type something on it's own or start trying to delete/lock/resend, etc messages. It starts up s voice randomly too.
So basically it's like having a set of ghost fingers/hand trying to control my phone while I'm trying to control it and the ghost is winning and I'd rapidly hit the home button to exit out of whatever I was trying to do. If the screen is on and unlocked it'll do the same thing even if I'm not touching it but this is maybe 1 out of 5 times compared to the while I'm trying to actively use my phone it'll be 1 out of 2.
Temporary fixes have been to just restart the phone and at first it would only occur every couple days and then once a day and now every few hours to every few minutes. Anyone have any suggestions on what I can do? Any tips would be greatly appreciated. Thanks!
All you have available right now is factory data reset or refurb. If don't fix reflash the latest available stock software via Odin or root and unlock it and flash anything. Can even root stock and have access to better apps.
Try a factory reset if you haven't.
Sent from my SCH-I535 using xda premium
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
If i were in your position I would try to Odin back to the stock rom you had before the update. There is a sticky in the development section that tell you how to do that and much more
Sent by one of my many Anthromorphic Personifications
elayn said:
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
Click to expand...
Click to collapse
It sounds defective. I'd take it back.
What you are describing happened to my Droid Incredible a few times: it appeared that someone else was creating random tap events on my phone. Turned out to be a slightly dirty and/or stuck optical trackball - once that was cleaned (easy), everything was back to normal.
Now, the Galaxy S III does not have a trackball. I don't see a direct correlation with my Incredible, but the symptoms you describe are oddly similar: perhaps try cleaning your various pushable keys, just in case?
Might install and run Symantec Antivirus just for a final check, then call Verizon Support if it's still happening and perhaps see what they can offer.
- ooofest
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
adoublearonn said:
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
Click to expand...
Click to collapse
Because the device is so new you have a very good chance of getting a new replacement. I had something happen to my GNEX and they replaced it with a new phone no refurb.
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
elayn said:
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
Click to expand...
Click to collapse
Or Odin stock firmware instead of waiting. Can Odin without root.
prdog1 said:
Or Odin stock firmware instead of waiting. Can Odin without root.
Click to expand...
Click to collapse
I'll give that a try tomorrow morning and hope it works. I'll check in either way. Thanks!
Take a look at this, and look into this virus some more:
blog.lookout.com/blog/2010/12/29/geinimi_trojan/
I did some research and someone said those are the symptoms of the virus...
Sent from my SCH-I535 using xda app-developers app
It's Verizon, some tech there is having fun with the remote capabilities of the new OTA.
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
elayn said:
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
Click to expand...
Click to collapse
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
BiasedThunder said:
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
Click to expand...
Click to collapse
Thanks for the tip but if you read through the whole post. I did default to calling 611 like I usually do and they wouldn't do anything about it. Yes, I did tell em I did the factory reset. It's not the first time I had a phone replaced through 611 I've gone through maybe 10+ replacements on one of my past phones because they kept sending me a defective one over and over again. I did call 611 again since you suggested it but I was told the same exact thing as last time.
I had this happen a few times with my phone before the update verizon pushed (stock, rooted). I would end up pulling the battery to get it to stop. Hasn't happened to me in a while though. Now i'm running JellyWiz RLS12
I cant believe I went through 6 devices.
The first 4 had the same problem. Old text messages would send themselves to the last 2 people I texted, at random. 4 in the afternoon or 3 in the morning. I was annoying my friends all the time. 5th device came with damage (stuck power button would turn the phone off by itself)
Last device, the one im using now is stuck in landscape for no apparent reason. Dock mode is on and I cant turn it off. Something is making my phone think its on. Called AT&T, complained, told them about how many devices ive been through. Initially got denied, asked to speak to a manager. Got denied again, they offered a year-early upgrade for no charge, but I denied that. After about 30 minutes of back and forth, they decied to send me a blue GS3 that should be here this week
The phone has been good to me when it worked, but Im tired of getting replacements.
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
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Why would he have problems with the S3?
Man this is weird as hell!
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
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This, clearly
So if you are moving to a new device then this thread is pointless? I mean we are here to talk about the one xl, not who's getting what phone.
Sent from my One X using Tapatalk 2
You must be doing something wrong...
CollegeProfesor said:
...Old text messages would send themselves to the last 2 people I texted, at random...
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Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
phi11yphan said:
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
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Exactly. The problem the first four "phones" had was almost undoubtedly NOT a hardware problem, and I'm amazed and dismayed that you got them to replace your phone (dismayed because that cost gets passed on to everyone else, AND the more people do this the less likely people with legitimate problems are going to get their problems addressed... boy cries wolf syndrome, if you will)
When my GS II was randomly shutting down they made me try a phone with NO apps installed other than what came pre-installed, for a week to eliminate app issues. And because I was desperate, I did.
I have had the text issue when texting people on T-Mobile. Only certain people on T-Mobile. Theirs would come to me several times, or mine would go to them duplicated or delayed and they would get like 5 at once. Never did figure out the cause, it just stopped on its own. This was a few years ago, though. In this case I would expect some app on your phone. The XDA does this thing that if I post an image on the forum, like an hour later I get a toast that my reply was successful, and find it duplicated my post.
Sent from my Note ][
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
HTC_Phone said:
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
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Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
absolutelygrim said:
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
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Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
HTC_Phone said:
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
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My first HOXL had the same screen problem. Went to one att store, explained the problem and they turned me away. Went to another store nearby, explained the problem, and they went into the back and got me a brand new one no questions asked. Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Sent from my One X using xda premium
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
hyun18 said:
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
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i had 13 replacements back when had the evo4g
Skillfulshoe said:
Just try different stores, maybe you'll get lucky
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or, if you only want to hit one place, google the nearest att Device Support Center. if it isn't too far of a drive, i can't imagine they'll ever turn anyone away. their primary function is to fix or replace your phone (if it's within the 1 yr mfr warranty). no receipt needed... they'll bring up your account. (don't give them a device that's been visibly tampered -- revert back to stock, etc)
Skillfulshoe said:
Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
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You can't exchange for a new phone in-store beyond the first 30 days. After that, you go through warranty and its all refurbs. As previously mentioned, you can go to that a Device Support Center, but they will still be refurbs, but at least you can test them out before leaving the place.
Multiple defective refurbs are common, and even the same issue. But the 4 in a row with the exact same text issue is odd, if not suspicious. Are you migrating any backed up data like SMS? Might even be a network related problem.
Ironic user name is ironic.
I have never had issues with this phone.. something is up..