Database Info

Captivate still shutting down

My captivate works fine when running a non rooted stock rom, but as soon as I root it and load my apps it starts to get random shutdowns, so it's not overclocking or undervolting. I'm on darky's right now, and I am getting several shutdowns a day. I tried un installing multiple apps with root access to no avail.. Is it possible for a non root app to cause shut downs? I sent my phone in and it was sent back just fine because it was on stock eclair. I don't want to have to trade it in for an iphone but if it continues to shut down I will. Is there any way to diagnose the problem, or even fix it? I think it is an app issue.
Sent from my SAMSUNG-SGH-I897 using XDA App

Did you try a different kernel? All phones react different, I can't currently use i9000 roms. Worth a shot.
Caution swyping! Read at your own risk.

I tried Darky's and I got the same thing. I have switched to FireFly and have had no problems at all. Paragon is a good ROM as well.

I had the same problem but I would only have the majority of my shut downs within the first 10% of my battery after a full charge. After that for the most part, it would be just fine after that. I'm using cog 4.1 and have been for the last few months and I can count on 1 hand the number of times it shut off. I found that after a full charge,immediately after taking it off the charger, reboot the phone and it runs all day with no problem since I started doing that.
Sent from my SAMSUNG-SGH-I897 using XDA App

My best guess is that the officially confirmed bad ram problem is to blame. the rooted apps might be accessing bad sections of the ram and causing crashes. It makes sense that the frequency changes depending on which rom you are using since they all handle ram management differently
Sent from my SAMSUNG-SGH-I897 using XDA App

See I would think it was my kernel or rom if it didnt happen on stock eclair. It happens at any battery percentage.. I really don't know what to do. I might be able to trade it for an Iphone 3gs.. I really want to keep the phone but it seems like I might be stuck with a permanently shutting down phone.. which I can't keep.

How long have you had it? I just returned mine for a new/refurbed one a few days ago. I bought mine in Oct. I'm lucky enough to have a ATT service store near me. Went in, told them I had the shut down problem. Swapped phones and out the door. They are honoring the 1yr replacement from Samsung. Got a 1009 that has perfect GPS, for now, haha.

I got mine refurb, and sent it in to samsung, no go. Do you think an att store in a mall would honor the one year?
Sent from my SAMSUNG-SGH-I897 using XDA App

Since yours was refurbed, I think the warranty is limited by everyone to 30 days. Mine was new. One of the few perks to NOT getting a refurb.

I had same problem running seremdipity . Now i run continue and no more shut downs. I guess u should try other Rom like mentioned before
Sent from my GT-I9000 using XDA App

Give AT&T a call via 611 or their 800 number. I think the refurb policy is actually 90 days, but from my experience, if you complain hard enough and be rational and reasonable about your requests, they usually budge. I had the same shut down problem with my captivate. First thing they did was send me a new battery in case that was the problem, didn't have to return my original battery so I now have 2. Then after another call back, they told me to go to the service center and I swapped it out in under 3 minutes no problem. Just make sure to Odin to stock before returning your phone.

install setcpu app and set your min clock to 200 that helped some people with shutdown issues

Reboots still after OTA Update

This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.

I've had only one that I've noticed so far, but that makes it less than the 3-4 daily I noticed with the most recent leak prior (mr2.5 thingee)

No reboots for me since the update. Of course Verzion only claimed this OTA would reduce the number of reboots not do away with them. I hope for you that they don't try to pull then when you ask for a new unit.

Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App

scottthreet32 said:
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
she has no different apps than me and I don't have reboots. We'll give it a couple of days, start calling in and creating the history. New customer, I'm sure they would hate to lose us already...

jump ship and pay up the @#% to leave your stuck unless under 15 days then your stuck again because where you came from sucked plus to boot anywhere else is gonna what a deposit ....just because your phones not rebooting with same apps ...the phone is man made #$& happens the other phone might have hardware problems ok prove it...do what i said and track
Sent from my ADR6400L using XDA App

Had a few here, better but still angers me.
Sent from my ADR6400L using XDA Premium App

same story -- i'm still getting them occasionally but not as often. I was all excited about the update, but a few hours after it installed I was browsing the web and - bam - reboot. It's like a slap in the face. I've also been having a serious problem with my TB just discharging itself overnight... while plugged into the wall charger. I wake up and it has a completely dead battery which is a major PITA, doubly so because I use it as my alarm clock.

My TB has been up since the update on Friday. It used to reboot multiple times a day. Hope this lasts for me.
I'm stock and unrooted.
Sent from my ADR6400L using XDA App

nrfitchett4 said:
This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
Click to expand...
Click to collapse
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky

Haven't had a reboot since memorial day weekend.

Never had a reboot before or after the update....I just bought my Tbolt two weeks ago, maybe they corrected the rebooting issues with the current hardware?? I mean if users are still rebooting after the update maybe its not software...

I've been really really lucky here I guess. I bought my Thunderbolt about a week after it came out and have had maybe 3-4 reboots since then. I have gone through a few roms/kernals/radios but never any issues. It must just be a hit/miss thing with hardware to be honest. Either that or the network, I'm in West Lafayette maybe our network is just far superior
The only gripe I have had is shutdowns, which IMO are more annoying because I can't just turn it back on, I have to pull the battery and wait a couple minutes before putting it back in and then waiting another minute before it responds to the power button to turn it back on again.
All in all I am happy with it compared to all others complaints on reboots. I would rather have a small number of reboots/shutdowns than a refurbished phone with possibly more issues.

I've been rebooting still like CRAZY. Before and after the update. I got on Verizon and received my phone on Thursday. It was rebooting over and over and over... I noticed it happened if I left wifi coverage at work or home. Even after the update, same thing! Rebooting over and over like no tomorrow.
I noticed that with LTE on it would loose connectivity all together until I manually rebooted. If I was on Edge or 3G it would stay up longer. I have since then turned off LTE and it has been fine, but still reboots every few hours.

kendive said:
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Click to expand...
Click to collapse
I have had 1 reboot after having mine for over a month or so now. Been rooted since day 1 and have changed radios multiple times along with ROMs/Kernels. I guess we are both lucky?

Never once had a reboot. Custom rom since day one though. Stock sucks.
On a helpful side though. Always best to do a hard reset after a update. I know its a pain but it is the best solution normally.
Sent from my Thunderbolt using XDA Premium App

[Q] Users on the GB update, any random reboots?

Users that updated their G2X to V21E, you getting any random reboots or freezing? Please report in this post. Thanks!

Nope not yet and seem overall faster, but only time will tell.

Is Wifi fixed?

Yea, the true test will be a couple of days of uptime...
Sent from my LG-P999 using XDA App

Been only a few hours guys. Take a day or 2 to test this out. Battery, WIFI, GPS, Reboots...etc

None so far... but the true test is when it's on my charger at night. So we will see...

None so far. Definitely noticeable increase in speed. No wifi or GPS issues yet either. Only bug so far is the 4g and signal status not switching to green indicating network connection to Google. Does on my N1.
Sent from my T-Mobile G2x using XDA App

my phone sometimes freezes or becomes unresponsive to my fingers...

I will be flashing back to 2.2. I never had a single reboot in the 4 months I've had the phone and now in 3 hours since I have updated, the phone has rebooted 4 times and froze twice. Also, my GPS would lock in 10 seconds with 20 feet of accuracy and now its taking a couple minutes to lock with 100 feet of accuracy. I really hope this isn't the finished product.
Sent from my HTC Sensation 4G using XDA Premium App

My phone froze once so far since I updated my g2x was once off the lucky ones with almost no issues I hope it dont continue
Sent from my LG-P999 using XDA App

no reboots, notice the same white 4g deal, not turning green though. Has anyone got superoneclick to work with this yet?

Call me crazy but I don't notice anymore screen bleed after all mine was very minimal
Sent from my LG-P999 using XDA App

skye206 said:
Call me crazy but I don't notice anymore screen bleed after all mine was very minimal
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Your crazy. ;-)
Is your phone set to Max brightness or is it on auto? If its on auto, I bet LG reprogrammed the code to dim the backlight more than it was before so people don't notice it as much. Mine has always been minimal but its still the same at max brightness. A software update ain't going to fix a hardware issue.
Sent from my HTC Sensation 4G using XDA Premium App

jrwingate6 said:
I will be flashing back to 2.2. I never had a single reboot in the 4 months I've had the phone and now in 3 hours since I have updated, the phone has rebooted 4 times and froze twice. Also, my GPS would lock in 10 seconds with 20 feet of accuracy and now its taking a couple minutes to lock with 100 feet of accuracy. I really hope this isn't the finished product.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
you stink of troll filth...
I have not had a single problem and ive been on the update since literally the first post was made about the update... the only thing i keep getting is a gtalk authentication error but i figure most of apps in the update are not quite up to date nor do i really use gtalk lol

JHaste said:
you stink of troll filth...
I have not had a single problem and ive been on the update since literally the first post was made about the update... the only thing i keep getting is a gtalk authentication error but i figure most of apps in the update are not quite up to date nor do i really use gtalk lol
Click to expand...
Click to collapse
That jrwingate6 guy is some sort of shill poster,
claims to love the phone,
the next day he hates it,
next day he says he is leaving the forum because he is selling it,
next day he is complaining that he is keeping it because he can not sell it, next day he is whining that he never has had a problem with the phone,
next day he is complaining that GB is never coming,
next day he is saying the G2x is being recalled and will never be sold on T-mobile again,
next day he is saying he just updated to GB but it sucks so he is going to need to remove it
And he continues. if he is not some sort of paid corporate troll....its a pity because he is working it hard.
jrwingate6, I called you on this before....its fine....if I see your reply you can assume, I passed it off as gar-bauge and moved on.

tombaker1 said:
That jrwingate6 guy is some sort of shill poster,
claims to love the phone,
the next day he hates it,
next day he says he is leaving the forum because he is selling it,
next day he is complaining that he is keeping it because he can not sell it, next day he is whining that he never has had a problem with the phone,
next day he is complaining that GB is never coming,
next day he is saying the G2x is being recalled and will never be sold on T-mobile again,
next day he is saying he just updated to GB but it sucks so he is going to need to remove it
And he continues. if he is not some sort of paid corporate troll....its a pity because he is working it hard.
jrwingate6, I called you on this before....its fine....if I see your reply you can assume, I passed it off as gar-bauge and moved on.
Click to expand...
Click to collapse
ok so at least my sense of smell is still working

not to mention his sig says he's on the Sensation lol

Um, you guys know this is a test rom, right?

Yeah, not a single problem with the update. No reboots (never had them to begin with). This may not be the final GB but so fast I'm completely satisfied.
XDA Mobile

tombaker1 said:
That jrwingate6 guy is some sort of shill poster,
And he continues. if he is not some sort of paid corporate troll....its a pity because he is working it hard.
jrwingate6, I called you on this before....its fine....if I see your reply you can assume, I passed it off as gar-bauge and moved on.
Click to expand...
Click to collapse
OK, JR and I disagree more than we agree, and I'm sure he can defend himself but:
- claims to love the phone
He talks positively about aspects of it.
-the next day he hates it
He talks negatively about aspects of it.
-next day he says he is leaving the forum because he is selling it
He kept it because he got it free from T-Mobile and it does some things better than the Sensation.
-next day he is complaining that he is keeping it because he can not sell it, next day he is whining that he never has had a problem with the phone
I don't know where you pulled this from but it doesn't sound like JR
-next day he is complaining that GB is never coming
So?
-next day he is saying the G2x is being recalled and will never be sold on T-mobile again
Lots of rumors about this. JR tends to quote from a source though.
-next day he is saying he just updated to GB but it sucks so he is going to need to remove it
Too early to tell if others are going to experience the same thing.
Tom, you're the one that still believes the phone's not for sale on tmobile.com because it's so popular. You're no stranger to sharing and defending unique opinions so it's odd you chose to single out JR. You've gone after me too. I come here to hear different opinions. I can figure out which one's to believe without a self-appointed moderator telling me.

[Q] Anyone have success fixing restart issues?

I've had my G2X for about a month, and have been experiencing the common issue where my phone randomly shuts off and the only way to get it to turn back on is to pull the battery.
I've installed the GB update, that didn't fix it. Factory reset didn't help either.
Has anyone successfully fixed this issue on their phone? If so, what'd you do? Is there any chance that rooting my phone would correct the problem?
Sorry if there was a post about this, I couldn't find anything talking about if anyone's been able to fix the problem.
Thanks

yes... the onlyhh way to fix the problem is to root! nvflash clock work mod recovery, then flash eagle blood 2.3.3 rom and it is perfect...

Thanks, this did indeed seems to do the trick. Not a single reboot so far after 2.5 days.
Sent from my LG-P999 using XDA App

My G2X actually restarted on its own today. It was the first time since the first few days I had the phone over a month-month and a half ago. Wasn't really a big deal, lol. It comes back on.

Have been playing with this phone for 3 days now and haven't had any issues (I did install xboarder's stock rooted version). Minor screen bleed is the only issue.
Sent from my LG-P999 using XDA Premium App

Finally, someone (dmaniscool) who can say they switched to an xda dev'ed ROM and got rid of the lock ups. I've posted many times asking if anybody ACTUALLY FIXED a problem (specifically the battery pull lock up); I got no responses, and someone finally stated it. Great. Next time my wife's G2x locks up, I'm rooting and putting a ROM on it.
Thank you dmaniscool
-Bob

so, PLEASE dmaniscool, occasionally update this thread with your lack of lock-ups, or if you get a lock-up. PLEASE!!!
Thanks,
-Bob

namklak said:
so, PLEASE dmaniscool, occasionally update this thread with your lack of lock-ups, or if you get a lock-up. PLEASE!!!
Thanks,
-Bob
Click to expand...
Click to collapse
Will do, so far so good! I had no experience with rooting, and was able to figure it out looking at the guides available on the forum. It kind of looks intimidating, but it's not actually very difficult.

By restart does everyone mean just shuts down? Mine never restarts, it will just shut off.
Sent from my LG-P999 using XDA App

RZJZA80 said:
By restart does everyone mean just shuts down? Mine never restarts, it will just shut off.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Mine did both actually, shut down and restarts. But mostly just shut downs, which required a battery pull to power back on.

My 2 will do both - but I think the "shut-off" is a lock up, because the longer I leave it locked up, the less battery I'll have after I do a battery pull.
8 days of both phones not locking up by doing one restart per day per phone.

Since I raised the minimum CPU speed to 389 from 216, I have far fewer sleeps of death
You don't wanna know where this was sent from.

I've tried every ROM and kernel combination possible and nothing actually fixes these problems for me.

Wow this post was scary at first, I had a thunderbolt and no matter what. RUU, Different ROMS, Stock, Kernels, Radios. Changing all that didn't matter it still turns off constantly and doesn't turn back on till I do it meaning no text or calls, basically same as having a phone on silent all the time without even having the luck chance of pulling it out while ringing.....

I am on miui x.26 (whatever kernal that comes with it) and have over 40 hours of uptime. I haven't had a crash yet, I just manually restart every couple of days because I'm weird like that.
Sent from my LG-P999

Well 6 days into it and I've had a total of 2 shutdowns. I don't know if it was a coincidence, but both times were after being outside when it was ~90 degrees out.
This is still much improved, I used to get 3-4 per day on average.
I'm using Eaglesblood 2.3.3. I'm thinking of trying MIUI because it's so nice looking.

For me I did a battery replacement the first time directly from T-Mobile and the phone continued restarting on me. I was just about to request a replacement phone from T-Mobile until I recently purchased a different brand of battery containing the same specs as the stock battery and to my surprise no overheating and definitely no restarts. I feel that the restarts and lockups are due to faulty batteries shipped out with the phones. I'm suprised no one has mentioned this.
Sent from my LG-P999 using Tapatalk

Do you mind sharing what brand battery you purchased?
Sent from my LG-P999 using XDA App

Wow, I told the CostCo kiosk girl I was having lock up problems and I had my grandkids with me. She took my phone and pulled the battery - at the same time my grandson stated he had to go to the bathroom NOW. She either looked at the battery or something on the phone under the battery. I didn't have time to ask. She didn't really comment and gave me my phone back.
Hmmmmmm........
-Bob

ok so do they know what exactly is causing the shut downs or reboot on this phone? i just got mine today and it was pre installed with gingerbread and idk if there is root for the gingerbread build yet. i just want root but no custom rom for me. i love the stock rom. it kicked the crap out of my sensation 4g as far as speed goes in everyday use.

Samsung Galaxy S3 acting possessed

Lack of a better subject description the only thing I can describe it as is possessed. I've never had this problem before. Searched various different keywords and couldn't find anything. So if this is a repost then I apologize.
I have a Samsung Galaxy S3 from Verizon white 32gb. Never been rooted. Around the time Verizon pushed out the last update for the phone it's been acting strange since the update and it's progressively gotten worse. It's almost made purchases for me while I'm browsing google play it'll randomly press areas and randomly click buy at times. Or I'm trying to text someone and it'll either type something on it's own or start trying to delete/lock/resend, etc messages. It starts up s voice randomly too.
So basically it's like having a set of ghost fingers/hand trying to control my phone while I'm trying to control it and the ghost is winning and I'd rapidly hit the home button to exit out of whatever I was trying to do. If the screen is on and unlocked it'll do the same thing even if I'm not touching it but this is maybe 1 out of 5 times compared to the while I'm trying to actively use my phone it'll be 1 out of 2.
Temporary fixes have been to just restart the phone and at first it would only occur every couple days and then once a day and now every few hours to every few minutes. Anyone have any suggestions on what I can do? Any tips would be greatly appreciated. Thanks!

All you have available right now is factory data reset or refurb. If don't fix reflash the latest available stock software via Odin or root and unlock it and flash anything. Can even root stock and have access to better apps.

Try a factory reset if you haven't.
Sent from my SCH-I535 using xda premium

I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!

If i were in your position I would try to Odin back to the stock rom you had before the update. There is a sticky in the development section that tell you how to do that and much more
Sent by one of my many Anthromorphic Personifications

elayn said:
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
Click to expand...
Click to collapse
It sounds defective. I'd take it back.

What you are describing happened to my Droid Incredible a few times: it appeared that someone else was creating random tap events on my phone. Turned out to be a slightly dirty and/or stuck optical trackball - once that was cleaned (easy), everything was back to normal.
Now, the Galaxy S III does not have a trackball. I don't see a direct correlation with my Incredible, but the symptoms you describe are oddly similar: perhaps try cleaning your various pushable keys, just in case?
Might install and run Symantec Antivirus just for a final check, then call Verizon Support if it's still happening and perhaps see what they can offer.
- ooofest

Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.

adoublearonn said:
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
Click to expand...
Click to collapse
Because the device is so new you have a very good chance of getting a new replacement. I had something happen to my GNEX and they replaced it with a new phone no refurb.

Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.

elayn said:
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
Click to expand...
Click to collapse
Or Odin stock firmware instead of waiting. Can Odin without root.

prdog1 said:
Or Odin stock firmware instead of waiting. Can Odin without root.
Click to expand...
Click to collapse
I'll give that a try tomorrow morning and hope it works. I'll check in either way. Thanks!

Take a look at this, and look into this virus some more:
blog.lookout.com/blog/2010/12/29/geinimi_trojan/
I did some research and someone said those are the symptoms of the virus...
Sent from my SCH-I535 using xda app-developers app

It's Verizon, some tech there is having fun with the remote capabilities of the new OTA.

Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.

elayn said:
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
Click to expand...
Click to collapse
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.

BiasedThunder said:
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
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Thanks for the tip but if you read through the whole post. I did default to calling 611 like I usually do and they wouldn't do anything about it. Yes, I did tell em I did the factory reset. It's not the first time I had a phone replaced through 611 I've gone through maybe 10+ replacements on one of my past phones because they kept sending me a defective one over and over again. I did call 611 again since you suggested it but I was told the same exact thing as last time.

I had this happen a few times with my phone before the update verizon pushed (stock, rooted). I would end up pulling the battery to get it to stop. Hasn't happened to me in a while though. Now i'm running JellyWiz RLS12