[Q] Anyone have success fixing restart issues? - T-Mobile LG G2x

I've had my G2X for about a month, and have been experiencing the common issue where my phone randomly shuts off and the only way to get it to turn back on is to pull the battery.
I've installed the GB update, that didn't fix it. Factory reset didn't help either.
Has anyone successfully fixed this issue on their phone? If so, what'd you do? Is there any chance that rooting my phone would correct the problem?
Sorry if there was a post about this, I couldn't find anything talking about if anyone's been able to fix the problem.
Thanks

yes... the onlyhh way to fix the problem is to root! nvflash clock work mod recovery, then flash eagle blood 2.3.3 rom and it is perfect...

Thanks, this did indeed seems to do the trick. Not a single reboot so far after 2.5 days.
Sent from my LG-P999 using XDA App

My G2X actually restarted on its own today. It was the first time since the first few days I had the phone over a month-month and a half ago. Wasn't really a big deal, lol. It comes back on.

Have been playing with this phone for 3 days now and haven't had any issues (I did install xboarder's stock rooted version). Minor screen bleed is the only issue.
Sent from my LG-P999 using XDA Premium App

Finally, someone (dmaniscool) who can say they switched to an xda dev'ed ROM and got rid of the lock ups. I've posted many times asking if anybody ACTUALLY FIXED a problem (specifically the battery pull lock up); I got no responses, and someone finally stated it. Great. Next time my wife's G2x locks up, I'm rooting and putting a ROM on it.
Thank you dmaniscool
-Bob

so, PLEASE dmaniscool, occasionally update this thread with your lack of lock-ups, or if you get a lock-up. PLEASE!!!
Thanks,
-Bob

namklak said:
so, PLEASE dmaniscool, occasionally update this thread with your lack of lock-ups, or if you get a lock-up. PLEASE!!!
Thanks,
-Bob
Click to expand...
Click to collapse
Will do, so far so good! I had no experience with rooting, and was able to figure it out looking at the guides available on the forum. It kind of looks intimidating, but it's not actually very difficult.

By restart does everyone mean just shuts down? Mine never restarts, it will just shut off.
Sent from my LG-P999 using XDA App

RZJZA80 said:
By restart does everyone mean just shuts down? Mine never restarts, it will just shut off.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Mine did both actually, shut down and restarts. But mostly just shut downs, which required a battery pull to power back on.

My 2 will do both - but I think the "shut-off" is a lock up, because the longer I leave it locked up, the less battery I'll have after I do a battery pull.
8 days of both phones not locking up by doing one restart per day per phone.

Since I raised the minimum CPU speed to 389 from 216, I have far fewer sleeps of death
You don't wanna know where this was sent from.

I've tried every ROM and kernel combination possible and nothing actually fixes these problems for me.

Wow this post was scary at first, I had a thunderbolt and no matter what. RUU, Different ROMS, Stock, Kernels, Radios. Changing all that didn't matter it still turns off constantly and doesn't turn back on till I do it meaning no text or calls, basically same as having a phone on silent all the time without even having the luck chance of pulling it out while ringing.....

I am on miui x.26 (whatever kernal that comes with it) and have over 40 hours of uptime. I haven't had a crash yet, I just manually restart every couple of days because I'm weird like that.
Sent from my LG-P999

Well 6 days into it and I've had a total of 2 shutdowns. I don't know if it was a coincidence, but both times were after being outside when it was ~90 degrees out.
This is still much improved, I used to get 3-4 per day on average.
I'm using Eaglesblood 2.3.3. I'm thinking of trying MIUI because it's so nice looking.

For me I did a battery replacement the first time directly from T-Mobile and the phone continued restarting on me. I was just about to request a replacement phone from T-Mobile until I recently purchased a different brand of battery containing the same specs as the stock battery and to my surprise no overheating and definitely no restarts. I feel that the restarts and lockups are due to faulty batteries shipped out with the phones. I'm suprised no one has mentioned this.
Sent from my LG-P999 using Tapatalk

Do you mind sharing what brand battery you purchased?
Sent from my LG-P999 using XDA App

Wow, I told the CostCo kiosk girl I was having lock up problems and I had my grandkids with me. She took my phone and pulled the battery - at the same time my grandson stated he had to go to the bathroom NOW. She either looked at the battery or something on the phone under the battery. I didn't have time to ask. She didn't really comment and gave me my phone back.
Hmmmmmm........
-Bob

ok so do they know what exactly is causing the shut downs or reboot on this phone? i just got mine today and it was pre installed with gingerbread and idk if there is root for the gingerbread build yet. i just want root but no custom rom for me. i love the stock rom. it kicked the crap out of my sensation 4g as far as speed goes in everyday use.

Related

Captivate still shutting down

My captivate works fine when running a non rooted stock rom, but as soon as I root it and load my apps it starts to get random shutdowns, so it's not overclocking or undervolting. I'm on darky's right now, and I am getting several shutdowns a day. I tried un installing multiple apps with root access to no avail.. Is it possible for a non root app to cause shut downs? I sent my phone in and it was sent back just fine because it was on stock eclair. I don't want to have to trade it in for an iphone but if it continues to shut down I will. Is there any way to diagnose the problem, or even fix it? I think it is an app issue.
Sent from my SAMSUNG-SGH-I897 using XDA App
Did you try a different kernel? All phones react different, I can't currently use i9000 roms. Worth a shot.
Caution swyping! Read at your own risk.
I tried Darky's and I got the same thing. I have switched to FireFly and have had no problems at all. Paragon is a good ROM as well.
I had the same problem but I would only have the majority of my shut downs within the first 10% of my battery after a full charge. After that for the most part, it would be just fine after that. I'm using cog 4.1 and have been for the last few months and I can count on 1 hand the number of times it shut off. I found that after a full charge,immediately after taking it off the charger, reboot the phone and it runs all day with no problem since I started doing that.
Sent from my SAMSUNG-SGH-I897 using XDA App
My best guess is that the officially confirmed bad ram problem is to blame. the rooted apps might be accessing bad sections of the ram and causing crashes. It makes sense that the frequency changes depending on which rom you are using since they all handle ram management differently
Sent from my SAMSUNG-SGH-I897 using XDA App
See I would think it was my kernel or rom if it didnt happen on stock eclair. It happens at any battery percentage.. I really don't know what to do. I might be able to trade it for an Iphone 3gs.. I really want to keep the phone but it seems like I might be stuck with a permanently shutting down phone.. which I can't keep.
How long have you had it? I just returned mine for a new/refurbed one a few days ago. I bought mine in Oct. I'm lucky enough to have a ATT service store near me. Went in, told them I had the shut down problem. Swapped phones and out the door. They are honoring the 1yr replacement from Samsung. Got a 1009 that has perfect GPS, for now, haha.
I got mine refurb, and sent it in to samsung, no go. Do you think an att store in a mall would honor the one year?
Sent from my SAMSUNG-SGH-I897 using XDA App
Since yours was refurbed, I think the warranty is limited by everyone to 30 days. Mine was new. One of the few perks to NOT getting a refurb.
I had same problem running seremdipity . Now i run continue and no more shut downs. I guess u should try other Rom like mentioned before
Sent from my GT-I9000 using XDA App
Give AT&T a call via 611 or their 800 number. I think the refurb policy is actually 90 days, but from my experience, if you complain hard enough and be rational and reasonable about your requests, they usually budge. I had the same shut down problem with my captivate. First thing they did was send me a new battery in case that was the problem, didn't have to return my original battery so I now have 2. Then after another call back, they told me to go to the service center and I swapped it out in under 3 minutes no problem. Just make sure to Odin to stock before returning your phone.
install setcpu app and set your min clock to 200 that helped some people with shutdown issues

How many of us are getting reboots

I know theres a poll on issues etc and rebooting is mentioned, but I feel it was too early to poll and people could have voted and had a reboot after...
So question is..... has your phone rebooted? Or just fine?
Also if you could mention how long you had it that would be great....
I just want to know exactly who is having reboots and who hasn't..
Not once on its own.
Sent from my LG-P999 using XDA Premium App
None so far.
None so far.
Zero.
Sent from my LG-P999 using XDA App
LOTS of reboots
I have had about 20 in two weeks. I am CURRENTLY getting CONTINUOUS reboots.
It had the LG logo and thinking bar, underneath it said "System checking". Now it has rebooted non-stop (6 times so far as I'm typing).
New phone should arrive on my doorstep within the next hour or so... fingers crossed.
once that I know of. No idea why. It just rebooted while on my desk idle.
In the one week I had the phone (preroot), never. Even after rooting it, never.
Haven't had any issues with mine.
Had 3 reboots in 5 days on my old phone. Nothing yet on new one so far. It has been 3 days. I noticed my old phone was alot hotter than this one. Possibly a hardware issue after all.
Guys, try to turn off gps, I did that and I have 0 reboot and 0 shut down today, I had a lot of reboots and phone turning off by itself before that. I'll see what happens when I charge it tonight and I'll let u guys know.
Sent from my LG-P999 using XDA App
Theres got to be something thats causing it.
results don't look so good..
Hmmm prerooted I had maybe one and some freezing and lag..
rooted no reboots except running eaglesblood rom and experimental kernel with pauls lag apparentky too much going on there. .
If your phone is rebooting constantly don't even waste your time return it for a new unit. The att galaxy s had the same prob and everyone waited for a fix only to find out it was hardware related....if your in the 14 day window don't even waste your time and end up with a refurb
Sent from my LG-P999 using XDA App
I bought my g2x a day after launch. For a few days, I didn't experience any reboots. After that they starting happening but not too often. Eventually (by yesterday), it was happening more often. Somewhere in that time frame I did a factory reset to try to improve battery life.
I called tmobile support yesterday and they made do another factory reset and not install any apps. It has been 16 hours without a reboot but that doesn't prove anything, really. First, it doesn't necessarily happen every day. Second, without any non-default apps installed, it may not be taxing the device enough. Third, even if it is an app's fault, it may not be directly the apps fault. Am I supposed to run no apps if that turns out to be the problem?
They will be calling back at three and I'm going to try to push them for a replacement. I'm also having reception issues and the battery could certainly last longer.
None here, gps is not turned off
Sent from my LG-P999 using XDA Premium App
I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.
Berat said:
I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.
Click to expand...
Click to collapse
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...
none so far got it on May 3rd..
oldbustedjorn said:
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...
Click to expand...
Click to collapse
I just took it to the store, told them the problems I was having mentioned the reboots, screen bleed, and data connection issues. Told them I was within the 14days and that Customer Care told me to come to the store and try and get a working phone. I wouldnt talk about the reboots as it may not happen in store if you have screen bleed its easier that way cause you can prove that.
Did you buy it in store, online or over the phone?

[Q] Why does my G2x keep shutting off randomly?

I've only had the phone for less than 24 hours and I'm ready to send it back. Someone help me out please.
My phone keeps shutting down randomly. I rooted, installed CWM (Yes the nvFlash), Installed Evils ROM from the dev section.
The phone shut down right before bed last night and it must have done it sometime through the night because I had to restart it in the morning. Today it turned off a couple of times and my logical thought was that it was the ROM.
I switched over to EaglesBlood 1.0.5 hoping it would be a little more stable. It took a little longer, but it still shut completely off.
Nevermind the battery life I just want it to stay on. I'm no genius, but I'm pretty decent with ADB and terminal if I can fix it. Let me know if I'm overlooking something.
this phone has several issues. check the rest of the forums. what you are experiencing is one of them and it only gets worse from here.....
unclemik9 said:
this phone has several issues. check the rest of the forums. what you are experiencing is one of them and it only gets worse from here.....
Click to expand...
Click to collapse
I've read most of the issues. I was hoping there was a way to fix it. I talked to a customer service rep at the Tmo store today. He said there is supposed to be an update released by the end of the month.
I rooted so I never have to worry about releases. Usually Cyanogen and his team are all over this kind of stuff. (Cue G1)
I really wanna know why it's doing it and how to fix it.
You by chance have an app that flashes the home buttons as a notification? When I deleted that, my random shut offs dropped...
Is it shut down? Or is the screen black? I get the occasional black screen... if you hit the power button the screen gets a little brighter... if it's that you can just do a hard reboot, power+volume up
Sent from my butt using XDA Premium App
Still not working
Okay I think this will help out. I'm been trying different ROM's for a couple of weeks now in an effort to get this to stop this is what's happening.
1. The phone shuts off completely and you need to pull the battery out to get it to turn on with the power button.
2. The phone turns off during a call or during use and starts up again with the boot animation.
3. Shuts off while charging in the middle of the night or while on the car charger.
What app needs deleted or removed? How do I do it? I'd like to post the solution up for anyone having this same problem.
BobbyDukes707 said:
You by chance have an app that flashes the home buttons as a notification? When I deleted that, my random shut offs dropped...
Is it shut down? Or is the screen black? I get the occasional black screen... if you hit the power button the screen gets a little brighter... if it's that you can just do a hard reboot, power+volume up
Sent from my butt using XDA Premium App
Click to expand...
Click to collapse
Download this Rom. It is based off of the GB update from LG and lets you keep root. It may solve your problem. http://forum.xda-developers.com/showthread.php?t=1158513
pdxmatts said:
Download this Rom. It is based off of the GB update from LG and lets you keep root. It may solve your problem. http://forum.xda-developers.com/showthread.php?t=1158513
Click to expand...
Click to collapse
I'm flashing this ROM now. I'll try running it for a few days and see if I get any improvements.
I hit the thanks button. I'll post what happens.
I am getting the same problem with my G2x randomly and whiles its charging and I have tried roms CM7 Nightly, EaglesBlood, Trigger, and MIUI but all start shutting off sooner or later. Tell me if that rom fixes yours.
Sent from my Transformer TF101 using XDA Premium App
It's a hardware problem unfortuantely
strung said:
It's a hardware problem unfortuantely
Click to expand...
Click to collapse
So should I send for another phone? Or try fixing this one?
strung said:
It's a hardware problem unfortuantely
Click to expand...
Click to collapse
not necessarily. never had a single reboot until the new baseband and rom combo I am running now. now i seem to lock up every time i take the phone off a full charge in the morning.
Another company to add to the "I will never buy a phone from this manufacturer again" category.
Kevc44485 said:
Another company to add to the "I will never buy a phone from this manufacturer again" category.
Click to expand...
Click to collapse
If you added a company for every time they had a flawed product, you'd end up making your own electronics.
Sent from my amazing LG G2x running Bionix Reloaded v1.4

Reboots still after OTA Update

This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
I've had only one that I've noticed so far, but that makes it less than the 3-4 daily I noticed with the most recent leak prior (mr2.5 thingee)
No reboots for me since the update. Of course Verzion only claimed this OTA would reduce the number of reboots not do away with them. I hope for you that they don't try to pull then when you ask for a new unit.
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
scottthreet32 said:
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
she has no different apps than me and I don't have reboots. We'll give it a couple of days, start calling in and creating the history. New customer, I'm sure they would hate to lose us already...
jump ship and pay up the @#% to leave your stuck unless under 15 days then your stuck again because where you came from sucked plus to boot anywhere else is gonna what a deposit ....just because your phones not rebooting with same apps ...the phone is man made #$& happens the other phone might have hardware problems ok prove it...do what i said and track
Sent from my ADR6400L using XDA App
Had a few here, better but still angers me.
Sent from my ADR6400L using XDA Premium App
same story -- i'm still getting them occasionally but not as often. I was all excited about the update, but a few hours after it installed I was browsing the web and - bam - reboot. It's like a slap in the face. I've also been having a serious problem with my TB just discharging itself overnight... while plugged into the wall charger. I wake up and it has a completely dead battery which is a major PITA, doubly so because I use it as my alarm clock.
My TB has been up since the update on Friday. It used to reboot multiple times a day. Hope this lasts for me.
I'm stock and unrooted.
Sent from my ADR6400L using XDA App
nrfitchett4 said:
This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
Click to expand...
Click to collapse
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Haven't had a reboot since memorial day weekend.
Never had a reboot before or after the update....I just bought my Tbolt two weeks ago, maybe they corrected the rebooting issues with the current hardware?? I mean if users are still rebooting after the update maybe its not software...
I've been really really lucky here I guess. I bought my Thunderbolt about a week after it came out and have had maybe 3-4 reboots since then. I have gone through a few roms/kernals/radios but never any issues. It must just be a hit/miss thing with hardware to be honest. Either that or the network, I'm in West Lafayette maybe our network is just far superior
The only gripe I have had is shutdowns, which IMO are more annoying because I can't just turn it back on, I have to pull the battery and wait a couple minutes before putting it back in and then waiting another minute before it responds to the power button to turn it back on again.
All in all I am happy with it compared to all others complaints on reboots. I would rather have a small number of reboots/shutdowns than a refurbished phone with possibly more issues.
I've been rebooting still like CRAZY. Before and after the update. I got on Verizon and received my phone on Thursday. It was rebooting over and over and over... I noticed it happened if I left wifi coverage at work or home. Even after the update, same thing! Rebooting over and over like no tomorrow.
I noticed that with LTE on it would loose connectivity all together until I manually rebooted. If I was on Edge or 3G it would stay up longer. I have since then turned off LTE and it has been fine, but still reboots every few hours.
kendive said:
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Click to expand...
Click to collapse
I have had 1 reboot after having mine for over a month or so now. Been rooted since day 1 and have changed radios multiple times along with ROMs/Kernels. I guess we are both lucky?
Never once had a reboot. Custom rom since day one though. Stock sucks.
On a helpful side though. Always best to do a hard reset after a update. I know its a pain but it is the best solution normally.
Sent from my Thunderbolt using XDA Premium App

Still suffering from random freezes while in standby.. Anyone else?

I updated my phone (flashed stock 2.2 rom, flashed stock recovery, then used LG updater tool, then ran recovery after flashing) to 2.3 on the day v21e was released and from the day after flashing I am still having to do battery pulls as the phone locks while in standby. Am I the only one having this issue or are there others as well? hopefully the official release doesn't have this problem.
Znsale01 said:
I updated my phone (flashed stock 2.2 rom, flashed stock recovery, then used LG updater tool, then ran recovery after flashing) to 2.3 on the day v21e was released and from the day after flashing I am still having to do battery pulls as the phone locks while in standby. Am I the only one having this issue or are there others as well? hopefully the official release doesn't have this problem.
Click to expand...
Click to collapse
I've had lockups since day 1... It's gets me so mad. I have a replacement coming in a few days. I've tried everything... Rooting, unrooting, and the 2.3.3 update didn't fix anything! But one thing which was weird, is that 2 days ago, when I was at Oceanport, NJ Warped Tour, my phone was in my bag. It was about 98 degrees outside, and my phone was really hot... It managed to stay on the entire time... WHICH WAS WEIRD! But I hope my replacement doesn't have an problems.
My dad has a G2X with NO PROBLEM AT ALL. Absolutely NO screenbleeding whatsoever! and he's NEVER had a lockup/reboot!
7/29 EDIT: I received my replacement G2X in the mail yesterday, and it appears that all of my issues are gone!
I think I'm going to wait until the upgraded ones come out and try to do a return for the newest ones.
I am having the same problem. I got a new g2x about 2 months ago. it was perfect. lost it. got a replacement and have had the same issue you are having. after update i still have the same issue. i just leave it on the charger. i set it to not sleep while charging and it will not shut down. as soon as it is unplugged it will shut down.
I had to wipe my phone and factory reset to make run as it should after to the update
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skye206 said:
I had to wipe my phone and factory reset to make run as it should after to the update
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I did that as well, twice actually, but that didn't fix the issue.
I'm trying an experiment by uninstalling setcpu and juicedefender and just letting the kernel manage my cpu. I expect less overall battery life, but I'm hoping that by eliminating the screen-off profile and constant radio on/off, maybe...just MAYBE it might help with my sleep of death, freezes, and random reboots.
I have sinced changed where screen wont timeout for thirty minutes I did two factory resets since update and still does not work time to return or change the rom.
Sent from my LG-P999 using XDA App
I had very few random reboot issues before the GB update. Maybe 4 or 5 in the months that I've owned the G2x.
Since the GB update I've had several each day. I've hopped around onto various ROMs to see if one would correct the issue and to date, none have. I'm considering restoring my Froyo nandroid to see if that gets my stability back.
Tmo is sending new replacement. Finally got tired of attempts to fix.
Sent from my LG-P999 using XDA App
jimcarroll said:
Tmo is sending new replacement. Finally got tired of attempts to fix.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
You had a defective unit, software wouldn't fix it. If it was a "kernel" issue. One of the custom kernels on XDA should've fixed it.
My g2x froze all the time while idle. I read a thread once that claimed upping the minimum CPU clockspeed to 312MHz fixed the problem, so I used SetCPU to increase it and it stopped freezing after that. Reboots were another issue though...

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