Should I get a replacement phone? - Verizon Samsung Galaxy S III

So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues

blackguy101 said:
So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
Click to expand...
Click to collapse
Sounds like something isn't right and about to go bad to me. I'd call VZW support and see if they will replace it.

Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium

HHF2 said:
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
How do I go about that? im a noob flasher haha

HHF2 said:
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
They already confirmed that they are able to do so

Go-to the development sub forum and read the stickies. If it is your first time, I would even print them out and follow the instructions step by step.
Sent from my SCH-I535 using xda premium

HHF2 said:
Go-to the development sub forum and read the stickies. If it is your first time, I would even print them out and follow the instructions step by step.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Ok thanks ill do just that. My final question now is does this count as rooting my phone? just in case I do end up sending back my phone I dont want there to be any problems with it

Turn off Settings | Display | Auto adjust screen tone to address the flicker problem.
The keyboard is probably searching predictive text; I've only used the stock KB for a few minutes. Wife and I use SwiftKey without any problems (including right now).
I have vibration disabled completely, so I can't even guess on that one (I can't even find the option you're talking about and I know I've seen it before!)

blackguy101 said:
So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
Click to expand...
Click to collapse
reason #2 is enough to try and get it swapped.
That is a hardware issue, and will only get worse.
I have had a dozen smartphones, and anything that CONNECTS stuff (headphone jack to the motherboard, cables connecting screens etc) only get worse until they stop working entirely.
Good luck!

blackguy101 said:
Ok thanks ill do just that. My final question now is does this count as rooting my phone? just in case I do end up sending back my phone I dont want there to be any problems with it
Click to expand...
Click to collapse
Flashing the stock image through Odin is not the same as rooting your phone. It would not trip the flash counter so you could still return it if you wish.

stevenjcampbell said:
reason #2 is enough to try and get it swapped.
That is a hardware issue, and will only get worse.
Click to expand...
Click to collapse
If it is a hardware issue and not the setting I mentioned, I agree, definitely return it without hesitation.

Rolo42 said:
If it is a hardware issue and not the setting I mentioned, I agree, definitely return it without hesitation.
Click to expand...
Click to collapse
Ya thanks for the suggestion I tried changing the setting yet the flicker isn't going away. Like I said its nothing big and if you aren't paying attention it isn't really that apparent it is there but your right I think I better exchange it before anything happens thanks for all the advice =)

Related

[Q] Thunderbolt Sluggish, laggy, and I got it to reset during tether

Just got my thunderbolt a few days ago. I haven't had the chance to root just yet. Too many days at work.
I had a bad problem with resetting on my EVO... I'd like to make sure this doesn't turn into round 2.
Its been sluggish on and off all day. Lagging through my texts messages while I am tethered to my laptop on LTE. It reset on me eariler while I was tethered. Did I overheat this thing?
Any input? Or where to look/start troubleshooting I would greatly appreciate it.
Thanks!
Sounds weird. I haven't had any problems with mine.
Maybe a defective device? I have no idea.
cypherx82 said:
Sounds weird. I haven't had any problems with mine.
Maybe a defective device? I have no idea.
Click to expand...
Click to collapse
Hmm another odd thing it does, is during a phone call the top part of the screen around the status bar kind of gets a greenish tint during the phone call if the person I am talking to doesn't have a picture. Is that the updated sense doing that? My Evo never did it. I'm gonna try and stress it again... I couldn't get it to swype properly, it would end the word before the I finished swyping it.
I hope I don't have a defective device
trueplaya89 said:
Hmm another odd thing it does, is during a phone call the top part of the screen around the status bar kind of gets a greenish tint during the phone call if the person I am talking to doesn't have a picture. Is that the updated sense doing that? My Evo never did it. I'm gonna try and stress it again... I couldn't get it to swype properly, it would end the word before the I finished swyping it.
I hope I don't have a defective device
Click to expand...
Click to collapse
The green tint is normal
Sent from my ADR6400L using XDA Premium App
trueplaya89 said:
Hmm another odd thing it does, is during a phone call the top part of the screen around the status bar kind of gets a greenish tint during the phone call if the person I am talking to doesn't have a picture. Is that the updated sense doing that? My Evo never did it. I'm gonna try and stress it again... I couldn't get it to swype properly, it would end the word before the I finished swyping it.
I hope I don't have a defective device
Click to expand...
Click to collapse
Yeah, the green tint is normal, but I don't know about the rest.
Maybe you might wanna take a trip to Verizon and ask them.
cypherx82 said:
Yeah, the green tint is normal, but I don't know about the rest.
Maybe you might wanna take a trip to Verizon and ask them.
Click to expand...
Click to collapse
Might have to. Kinda wish I would have bought instore now. I'd imagine that would make potential swapping much easier!
This phone is awesome. I personally dont like waiting for devs to finish ROm/Kernals so i will be trying to bulid my own. Verizon / HTC have so many bloated items in this phone its unreal. Just debloating the phone makes it run faster via quadrant, overclocking it to around 1.4 to 1.5 is the most economical and i beleive most are able to do it with the required stock voltage (minues a little) and i get about 2200 on my 1.4ghz Senseless Virus ROM. Anyhow. The only thingthat gets to me is the lack of installed apps. Otherwise its freaking fast.
me and 9 other co-workers all got the thunderbolt the day it came out. two of us had horrific battery life and some lagging issues as well. i just wiped data and cache and seemed to fix it right up. you can give that a go or just root it and play around with all the kernels!!!!!!!! lol i can't go more than a few hours without flashing a new kernel...so addicting!!!!
Even before I rooted and debloated mine I never had even the slightest lag. I would recommend trying to get it exchanged. It shouldn't lag at all unless you have some kind of huge app constantly sucking CPU and RAM in the background.
Sent from my ADR6400L using XDA App
JBO1018 said:
Even before I rooted and debloated mine I never had even the slightest lag. I would recommend trying to get it exchanged. It shouldn't lag at all unless you have some kind of huge app constantly sucking CPU and RAM in the background.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Yea, I am getting force closes in the stock default text message app. Only apps I have installed are dolphin browser mini, swype, tweetdeck.
While in my 4g area yesterday during tether I had a few periods where the 4g would connect on and off for a few minutes before it solidified itself..
Do I have a dud? Or should I root it and see if these problems continue? Since I bought it from Letstalk.com, Would they even let me exchange it at a Verizon store?
Sounds like a dud. Just take a trip to Verizon and see what try can do.
Sent from my ADR6400L

[Q] Problem with Samsung phone performance

Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
What firmware are you running?
Is it the same firmware on both phones?
What is the launcher?
Have you tried a different modem?
Are you using a battery saver like juice defender?
Are you using an ad blocker?
Are you using a specific kernel? Oc? Uv?
Need for specific info
ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
You know, for the rather lengthy post, you really have not explained any detail about your issue.. You have a generic 'I have an issue, the Infuse sucks' post and its not going to help anyone resolve your issue. I find it EXTREMELY hard to believe that you have 2 infuses having the SAME EXACT ISSUE. Yes, there will be times when you get a defective phone or it isnt working up to your standards, but to have 2 defective phones with the same defect? You need to play the lottery. Also, i suggest you send the phones back. It sounds like youve already made your mind up and have pretty much bashed the samsung infuse in that entire post. The same samsung infuse that myself, and plenty of other people live with day to day and have absolutely 0 complaints.
I will give you $20.00 a piece for them!!!!
ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
Simple . Hack it and put cm7 on it if you really need speed. Maybe its your screen protecter. Wipe the screen off. Cm9 can be sluggish, for speed go to miui on gingerbread or cm7
Id be willing to buy one of the infuses
Trust me...sounds like you got two defective units...which like Scott, I find hard to believe...but hey its possible-idk when you got hem.but if it hasn't been a year then put them back to stock with gtgs unbrick and file a warranty claim with Samsung...the infuse is a great phone and I never had the problem you described...I do have a question though...did you get them both at the same time? Cause I don't see why you would get a second if your first was having problems
Anyways...if you wanna sell one hmu...I may buy one depending on the price and if I can get the money (I think I already may have one lined up for $170 just need to get the money)
Sent from my HTC PH39100 using xda app-developers app
Never really had any problems with samsungs beside the only issue I have ever had with ALL Samsung phones .. They have the worst RF signal/strength out of any company! I miss the days of my old Nokia RF ..
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Android Law #1: Costum ROMs are ALWAYS 10x better than stock.
Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium
Prometh1216 said:
Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Hehehe, what ROM u running?
Sent from my SAMSUNG-SGH-I997 using xda premium
qkster said:
What firmware are you running?
Click to expand...
Click to collapse
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
qkster said:
Is it the same firmware on both phones?
Click to expand...
Click to collapse
No
qkster said:
What is the launcher?
Click to expand...
Click to collapse
Both stock
qkster said:
Have you tried a different modem?
Click to expand...
Click to collapse
No, thought never occurred to me that I should look at this as a solution.
qkster said:
Are you using a battery saver like juice defender?
Click to expand...
Click to collapse
Neither.
qkster said:
Are you using an ad blocker?
Click to expand...
Click to collapse
Nope
qkster said:
Are you using a specific kernel? Oc? Uv?
Click to expand...
Click to collapse
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
qkster said:
Need for specific info
Click to expand...
Click to collapse
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).
are you completely wiping before every flash youve done? have you tried a complete wipe and start from fresh?
ssa2204 said:
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
No
Both stock
No, thought never occurred to me that I should look at this as a solution.
Neither.
Nope
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).
Click to expand...
Click to collapse
Task manager is NOT the best app to tell you what is running in the background.
Maps and other location apps may not be listed but will consume resourse that can be the cause of your lag.
The fact that stopping wallpaper or live wall paper off alleviate the condition may suggest that the phone is running at max capacity. Steps to reduce the load improves it. Live wp, facebook, maps, stock email and other device manager from stock att was one of the first @#$% I took out on any rom I run.
Having a large amount of apps installed can also cause this lag. The OS may only be able to handle so many.
Have a poor signal at the time of the call may also be an issue, especially if both of your phones have this issue occasionally but not consistently.
Lock screen can also be a factor. Some sleep setting may also cause the phone to wake up poorly. I get around this by turning off my lock screen. On the call settings, you can also change the answering options so that it will override others and make it easy to answer.
On any firmware - stock or modded, after you have the phone running for an extended period of time without a reboot, you may start to see some lags. This may be across all devices. You may need to reboot it occasionally or boot into recovery and wipe the cache.
These issues may or not go away once you have a device with more power or resources..ex: dual or quad core, 1gb or 2gb ram etc..my guess is when a device has more power, programmers will come up with more resourse intensive apps that may hinder the phone as well.
Lastly, pay attention to your battery meter. As the power dips below 30%, there are steps taken by the OS to conserve the battery. This may give you lags as well..possibly one of the reason why it seems random also.
If you wanted to test out the lag issue due to background apps, go to settings/account and sync. turn off background data. You will retain the (radio) phone and text but there will be no email/facebook, weather, widgets/market/amazon etc updates unless you manually update them. If this runs smoothly but lags when you turn it back on, you can start the process of narrowing down your culprit.
gl

[Q] Most temperamental phone I’ve ever owned

I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
I don't have those issues, of course on viper's rom.
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
You shouldn't type your whole Serial No. on the internet, that's not good. You can just type the first 4 characters.
@Delta, have you received my PM by any chance?
D3LTA said:
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Serial #: SH23MW******
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
addsfsds said:
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
Click to expand...
Click to collapse
Have already done 2 factory resets since updating to 4.0.4 last week!!
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
usaff22 said:
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
Click to expand...
Click to collapse
+1
Sent from my HTC One S using xda premium
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
I have the loss of signal issue, mostly indoors. Never had that issue with my other phones. It is worrying me cause I just purchased this phone on a new contract and only have about 5 more days to decide if i want to keep them or not? With this issue and seeing all the terrible issues in the custom ROM's I am afraid I will hate this phone compared to my GNex. I understand Jellybean has not been officially released yet so there will be issues but is there any ICS ROM's that run without issues? My past experience with less popular phones is we can never get a truly great daily driver. Any reassurance will be greatly appreciated!
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
kenmac67 said:
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
Click to expand...
Click to collapse
It is stock, some of these "agents" know less than a squirrel would, on their own software especially!
Sent from my locked, tampered ville
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
nova hands said:
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
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Click to collapse
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
LibertyMonger said:
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
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Click to collapse
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
nova hands said:
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
Click to expand...
Click to collapse
I'm quite sure if you went with the Galaxy Nexus you wouldn't miss this phone either.
I suppose you have fought with your service provider just like I am right? HTC is telling me to try a different back cover and/or do a factory reset. they claim they are not hearing any issues like this with this phone. I kind of figured I would have issues because Cincinnati Bell does not get the best phones, I had major issues with their XT720. I should have known better. This is why I just bought the GNex from Google, I was gonna avoid signing a new contract then CBW offered me such a great deal on 5 new phones if I resigned so i went with it.
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
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Click to collapse
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I reflashed my ROM on my GNex and now the sound quality for both are exactly the same.
---------- Post added at 12:58 AM ---------- Previous post was at 12:55 AM ----------
nova hands said:
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
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Click to collapse
Well if it is a new warranty replacement it comes with a new 12month warranty, sell the one S to earn the money for the GNex. I have both and personally I like the GNex better. So many ROM's and kernels to choose from and none of the issues with the Gnex that i see here with the One S. Besides, by the time the One S get's jellbean, Gnex will be getting Key Lime Pie!
I noticed something else today...
If I look closely at my screen, there seems to be some banding going on, as if there is radio intereference with the screen's signal. Like what happened on old tv's when the signal wasn't coming in perfectly clear.
Anyone else experiencing this???

Phone screen turns on randomly

Is there any reason why this would happen?
Another one here experiencing the same issue
Another one here experiencing the same issue.
It didn't happen to my device until I upgraded to 4.0.4 Android and HTC Sense 4.1 (Spanish Orange network HTC One S version 2.38.75.4).
When it switch on while on a pocket it is very annoying as the phone "tries" to make an emergency call.
Faulty power button?
Sent from my locked, tampered ville
jaywhy13 said:
Is there any reason why this would happen?
Click to expand...
Click to collapse
This will say:
AirPush Detector. You find this app on the Play Market.
usaff22 said:
Faulty power button?
Sent from my locked, tampered ville
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Click to collapse
Only detected after a firmware update? I don't think so.
I was flashing the new Viper on my nieces phone and didn't quite get everything set up the way she likes it before she had to go home so I had to restore her nandroid of Viper ICS and now she is texting me telling me she is having this issue. Can anyone tell me if they ever had this issue and resolved it and if so i guess i might resolve it when i see her next weekend by reflashing the ROM? Or is it a serious issue or maybe one she can resolve? thanks for any info pertaining to this, my niece is quite picky and i am sure any of us crackflashers here know what it is like when you promise a woman the best for her phone then screw it up for her, never hear the end of it! lol. thanks for any help!
LibertyMonger said:
I was flashing the new Viper on my nieces phone and didn't quite get everything set up the way she likes it before she had to go home so I had to restore her nandroid of Viper ICS and now she is texting me telling me she is having this issue. Can anyone tell me if they ever had this issue and resolved it and if so i guess i might resolve it when i see her next weekend by reflashing the ROM? Or is it a serious issue or maybe one she can resolve? thanks for any info pertaining to this, my niece is quite picky and i am sure any of us crackflashers here know what it is like when you promise a woman the best for her phone then screw it up for her, never hear the end of it! lol. thanks for any help!
Click to expand...
Click to collapse
All i can really think of is that in the viper rom you have the option under tweaks to let the screen turn on when a message arrives. Mine used to do the same thing every once in a while but it was somehow connected to my data connectivity jumping all over the place so i re-flashed and wiped caches which did the trick.
Hope you get the problem resolved for your nieces sake!
I'm having the same issue with my Evo LTE
The same problem with SGS2 / ICS 4.0.3. Any idea how to fix that please ? It is VERY annoying, cuz it drains my battery !!!
aquinoe said:
Only detected after a firmware update? I don't think so.
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Click to collapse
In my original post I was talking to the OP.
It's not a software problem on the One S, look at everyone else with the same problem.
Sent from my HTC One S using Tapatalk 2
jaywhy13 said:
Is there any reason why this would happen?
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Click to collapse
If there are still people with this kind of issue,
I would recommend to check for "wakelock" usage.
As third-party apps can use "wakelock" to turn on the screen, there might be some buggy app which is using the feature improperly.
I had the same case before, turned out that "Naver Mail" app was using Screen wakelock to turn the screen on randomly.
As a solution, there is an app in Google Play called "Wakelock detector" which has a feature to show statistics of Screen wakelocks.
GooD luck
Random Screen On caused by faulty power adapter
I changed my power adapter for charging, and the problem went away immediately. I assume it was the result of either drawing too much power, or not enough to charge the phone. Anyway, there you go. Hope it helps! :silly:

Weird screen problem, was turning blue and now is off

My Skyrocket started from having a small blue airbursh type dot on the screen and it moved to the whole phone throughout the day, After a while the screen got really dark blue, but was still functional until today, I think the problem came from charging my phone. But I am using the same charger, so I'm not 100% sure why it would suddenly stop working.
It started in the morning and progressively got worse throughout the day after charging it throughout the night, and then last night I charged it again and now the screen just doesn't display anything. I can still use muscle memory to unlock my phone with the pattern, and it will still receive notifications.
Does anyone have any ideas? The only difference between how it was charged yesterday and today is that I'm in South Carolina instead of Kentucky.
Go back to Kentucky! Jk. It could be a hardware issue but I'd rule that out by trying a different rom. You didnt say what rom you're currently on.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I am running CM10.0, the stable version of it. I haven't upgraded because I didn't really find it necessary as I was happy with the way it was. It's a really weird problem though.
It seems to be because of the charger, but I'm still not 100%. Should I just try to recover to the original GB rom through Odin?
Here is a picture of the phone when it was blue. Hopefully it uploaded perfect.
Sorry about the black, wanted to make sure none of my friends got mad at me for showing their picture and/or texts on the interwebs. Just in case thing.
xdflames said:
I am running CM10.0, the stable version of it. I haven't upgraded because I didn't really find it necessary as I was happy with the way it was. It's a really weird problem though.
It seems to be because of the charger, but I'm still not 100%. Should I just try to recover to the original GB rom through Odin?
Click to expand...
Click to collapse
I'd try a different rom to see if out I'd rom related. But I haven't heard of anyone else having this issue. Odin'ing back to gb or a newer os, should tell you if it's hardware or software related.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Okay, it appears to be a hardware problem. Flashed the stock GB tar from here http://forum.xda-developers.com/showthread.php?t=1652398 and have absolutely no luck. Odin worked successfully and the phone still seems to be having the same problem.
Has anyone ever heard of or seen this problem before? It's pretty random. I think I have the phone under insurance, where as I will just tell them I lost my phone.. Otherwise looks like I'll be without a phone for a while unless I go out and buy an unlocked one, as I wanted to switch carriers next year when my contract was up!
If youre still under the one year warranty, AT&T should be able to give you a refurbished one. This is the first blue screen issue I've seen or heard of.
Sent from my S2SR
SKyRocKeting727 said:
If youre still under the one year warranty, AT&T should be able to give you a refurbished one. This is the first blue screen issue I've seen or heard of.
Sent from my S2SR
Click to expand...
Click to collapse
It wasn't under warranty, as I've had it for a year and a week almost exactly.. And they want a whopping $200 for it through insurance. I'm not doing that. I'm tired of the Skyrocket and I'm not going to pay $200 to get it through insurance. It isn't on warranty, but it was under insurance. I can tell you this is the last time I insure a phone.
I'm going to be buying a Nexus 4 and re-use my SIM, and if it doesn't work I will just ask AT&T for another SIM card and deactivate my old one.
So, it is pretty much 100% where the phone isn't going to work anymore, and I'm not really sure if a screen replacement will work. So yeah, looks like I am going to go with the Nexus 4 and be happy with it.
I do have a question kind of unrelated, and I'd be happy if someone can point me in the right direction and give me an answer here so I don't have to gunk up the forums with another topic.
Is there anyway to grab my phone's data virtually or through the recovery file? Fortunately I was smart enough to make a backup to my sdcard right when it started turning blue. Is there some way I can get my pictures and some important notes from my phone?

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