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Just got the 5 for xmas and I love it. It was replacing my GS4 which is now in its box as a backup phone.
Loved that one to as well honestly.
Anyway Im on ATT in the US and it seems EVERY time I make or recieve a phone call my LTE drops to 3g or less then upon hanging up it will usually return.
A couple times all my data dropped and I had to go to airplane mode to restore it but that hasn't happened in a while.
I have a vid of it happening I sent to google support but their response is always "factory reset" and Im honestly tired of that.
I went through an issues with KITKAT and pixelations on my screen and reset was their response. After a reset and it was still happening they stopped contacting me back since I guess their center ran out of printed responses.
Here in the UK, the carrier EE got some bad press for doing this and its apparently normal as far as I know for LTE to drop down to 3G so it can handle the call.
Did this happen on your GS4? Is it a new thing or have you just not noticed it before?
Sent from my Nexus 5
tevil said:
Just got the 5 for xmas and I love it. It was replacing my GS4 which is now in its box as a backup phone.
Loved that one to as well honestly.
Anyway Im on ATT in the US and it seems EVERY time I make or recieve a phone call my LTE drops to 3g or less then upon hanging up it will usually return.
A couple times all my data dropped and I had to go to airplane mode to restore it but that hasn't happened in a while.
I have a vid of it happening I sent to google support but their response is always "factory reset" and Im honestly tired of that.
I went through an issues with KITKAT and pixelations on my screen and reset was their response. After a reset and it was still happening they stopped contacting me back since I guess their center ran out of printed responses.
Click to expand...
Click to collapse
I see you are in New Haven, i'm in Fairfield and the samething happens with AT&T for me as well.
This is however by design as LTE is only a DATA solution, not a VOICE option (yet - that comes with VoLTE which AT&T is doing in 2015 but we'll need new phones anyways). It's similar to HSPA+ being only for data so when you aren't using it the device should drop back to "3G" aka UMTS (idle mode) and WCDMA for voice calls.
I've never had the issue of it not coming back however, it sometimes takes a few minutes at most but in general it always switches back to LTE.
shotta35 said:
I see you are in New Haven, i'm in Fairfield and the samething happens with AT&T for me as well.
This is however by design as LTE is only a DATA solution, not a VOICE option (yet - that comes with VoLTE which AT&T is doing in 2015 but we'll need new phones anyways). It's similar to HSPA+ being only for data so when you aren't using it the device should drop back to "3G" aka UMTS (idle mode) and WCDMA for voice calls.
I've never had the issue of it not coming back however, it sometimes takes a few minutes at most but in general it always switches back to LTE.
Click to expand...
Click to collapse
Ironically my GS4 did not do this, perhaps it knew it was on a call and just decided to lie to me.
Think I should call AT&T?
Funny over a week+ with google support and NO ONE could tell me this? THIS is why I come here
Downgrade to the 4.4 radio and should fix your data connection issues. If you do some searching around you will see its pretty common to have data connection issues with the 4.4.2 radio.
dabbill said:
Downgrade to the 4.4 radio and should fix your data connection issues. If you do some searching around you will see its pretty common to have data connection issues with the 4.4.2 radio.
Click to expand...
Click to collapse
Do you know what radio is for 4.4? They want to exchange the device but I WOULD LOVE to prove to them this is a software bug and NOT hardware related as I have been telling them.
tevil said:
Do you know what radio is for 4.4? They want to exchange the device but I WOULD LOVE to prove to them this is a software bug and NOT hardware related as I have been telling them.
Click to expand...
Click to collapse
Download 4.4 image from https://developers.google.com/android/nexus/images#hammerhead
extract the file and you will find the radio file in there
reboot the phone to bootloader
fastboot flash radio (radio file).img
fastboot reboot
dabbill said:
Download 4.4 image from https://developers.google.com/android/nexus/images#hammerhead
extract the file and you will find the radio file in there
reboot the phone to bootloader
fastboot flash radio (radio file).img
fastboot reboot
Click to expand...
Click to collapse
K thanks.
Yeah Im pretty familiar with flashing the radios.
Never pulled one myself from an image before though.
Will do
tevil said:
K thanks.
Yeah Im pretty familiar with flashing the radios.
Never pulled one myself from an image before though.
Will do
Click to expand...
Click to collapse
NP
Don't remember the versions off the top of my head and not allowed to have electronics on me at work to check.
dabbill said:
NP
Don't remember the versions off the top of my head and not allowed to have electronics on me at work to check.
Click to expand...
Click to collapse
No biggy Ill try to check it out. Honestly if I know its not really a malfunction then Im fine with it. Im not having much electronics luck lately.
4.4 bugged out my 2012 nexus 7 and google could give a rats ass about that, my ouya is another story, and I think my TV or PS3 is dying a slow death.
If this is just how it works then Im fine with it.
thanks
I may still try it though since Im rooted. I can just take a backup image first.
tevil said:
No biggy Ill try to check it out. Honestly if I know its not really a malfunction then Im fine with it. Im not having much electronics luck lately.
4.4 bugged out my 2012 nexus 7 and google could give a rats ass about that, my ouya is another story, and I think my TV or PS3 is dying a slow death.
If this is just how it works then Im fine with it.
thanks
I may still try it though since Im rooted. I can just take a backup image first.
Click to expand...
Click to collapse
I am not rooted, just have unlocked bootloader. I have been running 4.4 radio with 4.4.2 for the past 3 or 4 days now and seems to be much better signal.
I've had this issue for quite some time now, two months I think, I don't recall it happening before. Sometimes I have my phone on, good LTE signal, everything seems fine. Then when I make a call or send a text, or even without doing it, randomly I get a message from my carrier that someone has called, just as if my phone would be off. Or I get an SMS 5 hours later.
This is really frustrating. It persists on 38R and PA. Haven't tried latest CM nightlies yet. And yes, I've tried reflashing factory images and testing different modems. I'm using Franco kernel, haven't tested much without it but I doubt this might be the issue as no-one has reported anything like this.
Can this be my carrier's problem? Should I contact OnePlus support?
Irseq said:
I've had this issue for quite some time now, two months I think, I don't recall it happening before. Sometimes I have my phone on, good LTE signal, everything seems fine. Then when I make a call or send a text, or even without doing it, randomly I get a message from my carrier that someone has called, just as if my phone would be off. Or I get an SMS 5 hours later.
This is really frustrating. It persists on 38R and PA. Haven't tried latest CM nightlies yet. And yes, I've tried reflashing factory images and testing different modems. I'm using Franco kernel, haven't tested much without it but I doubt this might be the issue as no-one has reported anything like this.
Can this be my carrier's problem? Should I contact OnePlus support?
Click to expand...
Click to collapse
OnePlus support is about as effective as sandpaper toilet paper. I'd suggest getting a replacement (NEW) sim from you carrier if you haven't already.
S M G said:
OnePlus support is about as effective as sandpaper toilet paper. I'd suggest getting a replacement (NEW) sim from you carrier if you haven't already.
Click to expand...
Click to collapse
I thought about doing that, guess I'll have to stop by their store soon.
I've got an issue where sometimes SMS fail to come through when my device is asleep. I can generally fix this by sending myself an SMS, then the pending messages come through. Sometimes when I try to send that SMS to myself it fails to send initially, giving me the error about it not sending, and then the pending ones come in.
This also happens with phone calls as well, sending them right to voicemail. My location does not influence this - it happens on any signal strength.
It seems to happen on any ROM and I've made sure to update the modem whenever it was an option. If there is any info I can provide please let me know.
Anyone have any thoughts on what I could do going forward? I know I'm definitely missing calls and texts because of this - I just cant seem to fix it.
Wish I could help. My flat S7 g930f on T-mobile does the same thing. I've tried using Google messenger, network reset, different apn, factory reset.... Nothing keeps, eventually problem come back. My old s5 on lineage never has these issues. Maybe time to install custom rom on S7?
Sent from my SM-G930F using Tapatalk
mario24601 said:
Wish I could help. My flat S7 g930f on T-mobile does the same thing. I've tried using Google messenger, network reset, different apn, factory reset.... Nothing keeps, eventually problem come back. My old s5 on lineage never has these issues. Maybe time to install custom rom on S7?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Yeah I'm on t-mobile as well, weird.
I've tried Lineage, Superman, LightRom, DotOS - all of them seem to do the same thing. My only guess is there is a fundamental issue with all of these or the issue lies in having updated the modem. Just wild guesses though, I have no idea how to fix it
Yeah that is strange, now thinking back this wasnt happening before the latest update (not oreo, I still don't see that one for some reason). Maybe oreo will change modem and fix issues?
This problem bothers me so much been using my s5 intermittently but maybe should just get oneplus 6. I just don't like huge phones.
Sent from my SM-G930F using Tapatalk
Well my s7 is doing this more or maybe has for some time. I miss text messages and calls. I only find out about it when I'm with the other person and they tell me I never replied to them. The phone is 100% stock on N, I even did factory reset. It has become unreliable. I'm now using my old s5 on lineage.
I'd try lineage on the s7 but sounds like this might be a baseband or modem issue which means issue might still be present.
OP, have you found any solution?
Or anyone have any ideas I can try??
Sent from my SM-G900T using Tapatalk
Anyone have suggestions on what to try? Thank you
mario24601 said:
Well my s7 is doing this more or maybe has for some time. I miss text messages and calls. I only find out about it when I'm with the other person and they tell me I never replied to them. The phone is 100% stock on N, I even did factory reset. It has become unreliable. I'm now using my old s5 on lineage.
I'd try lineage on the s7 but sounds like this might be a baseband or modem issue which means issue might still be present.
OP, have you found any solution?
Or anyone have any ideas I can try??
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
No solution here, posted on reddit as well and I can't seem to find anyone who knows how to fix it nor where to look.
I can definitely make this happen every day so if any logs can be gathered from anywhere I'm more than able to do that. I feel like you're on the right path with thinking that it's the baseband/modem - this wasn't always an issue and I've been putting ROMs on it since day one.
Feanux said:
No solution here, posted on reddit as well and I can't seem to find anyone who knows how to fix it nor where to look.
I can definitely make this happen every day so if any logs can be gathered from anywhere I'm more than able to do that. I feel like you're on the right path with thinking that it's the baseband/modem - this wasn't always an issue and I've been putting ROMs on it since day one.
Click to expand...
Click to collapse
Yeah it's very strange and frustrating! If stock Oreo ever lands maybe it will be fixed but not holding my breath. I'm on the verge of just replacing phone with OP6 or something else. For the past few days been using my old S5 on Lineage, I'm actually surprised how well it works. If only camera and battery life was better I would continue to use it long term.
mario24601 said:
Yeah it's very strange and frustrating! If stock Oreo ever lands maybe it will be fixed but not holding my breath. I'm on the verge of just replacing phone with OP6 or something else. For the past few days been using my old S5 on Lineage, I'm actually surprised how well it works. If only camera and battery life was better I would continue to use it long term.
Click to expand...
Click to collapse
Yeah I think it has something to do with 7.0. I flashed the 8.0 Lightrom and it seems to be fixed. All SMS and phone calls are coming through, no calls are being sent right to voicemail.
The rom itself isn't super stable and most of the 8.0 roms seem to have an issue with GPS so I'll have to wait for a more stable solution but I'll take a little instability over messages failing.
Thanks. I've been using my old s5 exclusively but will hunt for a good 8.0. You said lineage 14.1 still has issue?
Feanux said:
Yeah I think it has something to do with 7.0. I flashed the 8.0 Lightrom and it seems to be fixed. All SMS and phone calls are coming through, no calls are being sent right to voicemail.
The rom itself isn't super stable and most of the 8.0 roms seem to have an issue with GPS so I'll have to wait for a more stable solution but I'll take a little instability over messages failing.
Click to expand...
Click to collapse
Sent from my SM-G900T using Tapatalk
mario24601 said:
Thanks. I've been using my old s5 exclusively but will hunt for a good 8.0. You said lineage 14.1 still has issue?
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
I tried it with Lineage for 7.0 but not the 8.0 version. Some Oreo roms are having issue with GPS (Lineage included) so I stayed away from those.
I actually just swapped to another rom to see if it's more stable. Currently on ALEXNDR's 8.0 rom - it's super stable so far and pretty barebones in terms of a ROM but I'd rather build what I need into it through Magisk & Xposed anyways.
Looks like the ALEXNDR rom is doing it as well - going to head back to the previous one.
Alright so I've tried a few other 8.0 ROMs and they're all doing, except for Lightrom.
I have no idea what makes Lightrom so special but it's working for now.
Thanks, have a link for lightrom?
Feanux said:
Alright so I've tried a few other 8.0 ROMs and they're all doing, except for Lightrom.
I have no idea what makes Lightrom so special but it's working for now.
Click to expand...
Click to collapse
Sent from my SM-G900T using Tapatalk
mario24601 said:
Thanks, have a link for lightrom?
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
https://forum.xda-developers.com/galaxy-s7/development/teamexykings-lightrom-8-0-t3793950
I think it might have something to do with the developer being in Germany. In most of the ROMs I've tried before the CSC that was always given/recommended was BTU (UK). I took a peak in the ROM files to figure out if the CSC was different - the listed CSC "G930FDBT2ERE8" which SamMobile lists as the German CSC (DBT) . T-Mobile is huge in Germany (Deutsche Telekom) so maybe other ROMs might work just as well if I use the German CSC - pure speculation though.
Feanux said:
Yeah I think it has something to do with 7.0. I flashed the 8.0 Lightrom and it seems to be fixed. All SMS and phone calls are coming through, no calls are being sent right to voicemail.
The rom itself isn't super stable and most of the 8.0 roms seem to have an issue with GPS so I'll have to wait for a more stable solution but I'll take a little instability over messages failing.
Click to expand...
Click to collapse
Hey Feanux, is lightrom still working for you? I tried it and still having issues. I also have been flashing every stock rom I can find on sam mobile but nothing works, it begins to do it eventually.
mario24601 said:
Hey Feanux, is lightrom still working for you? I tried it and still having issues. I also have been flashing every stock rom I can find on sam mobile but nothing works, it begins to do it eventually.
Click to expand...
Click to collapse
Yeah still on 8.0.0 LightROM using 3.18.117-TGPKernel.S7.6.6.1
Baseband version is G930FXXU2DRAG
Seems to be the most stable for me. It still happens here and there (usually with long SMS failing to send) but other than that it works.
Feanux said:
Yeah still on 8.0.0 LightROM using 3.18.117-TGPKernel.S7.6.6.1
Baseband version is G930FXXU2DRAG
Seems to be the most stable for me. It still happens here and there (usually with long SMS failing to send) but other than that it works.
Click to expand...
Click to collapse
Thanks!
Arrrrrrghhhh unfortunately not working. I'm still getting failed messages and receiving texts very delayed. Not sure what else to try. I had bought a brand new OnePlus X sealed in box as back up now I guess I have to use it. Who knows how many other messages not coming through. I even tired countless stock software from Sam mobile but same outcome. Wish I had never updated to 8.0
I'm running the latest stock 9.0.1 and my wifi has been terrible - i'm not sure if this is since I got the phone or if it's just since i updated to Android 9 as I only noticed this issue when I started using certain apps. I checked my speedtest logs and it looks like I was getting normal download speeds prior to updating to Android 9 so not sure if there's a way to roll back to the previous version.
Basically on all my other devices I'm getting download speeds of just under 200Mbs and upload of around 150Mbps. But on the OP6 I'm getting download speeds of <5Mbps. Note this is on 5GHz. The situation is improved on 2.4GHz but barely - 20Mbps. Upload speeds on both are fine and consistent with my other devices. I don't know if this is speed related but a load of apps aren't working properly as a reason and consistently just show a circle reload logo rather than loading what it should. It also seems to be struggling to download any apps from the Play store while on wifi (or sometimes it does but there's a huge delay).
Any ideas? I've already wiped cache, rebooted my phone, rebooted my router, reset network settings, etc. Unfortunately OP tech support hasn't been particularly helpful so far.
Cheers
Ended up having to rollback to 8.1 which fixed it. Quite annoying though. Hope it's something rectified in future updates.
C1emen7s said:
Ended up having to rollback to 8.1 which fixed it. Quite annoying though. Hope it's something rectified in future updates.
Click to expand...
Click to collapse
Try updating to beta 6. Might help your issue for 9.0. It should be available in your OTA in settings.
mikex8593 said:
Try updating to beta 6. Might help your issue for 9.0. It should be available in your OTA in settings.
Click to expand...
Click to collapse
I spoke too soon. Speeds have gone back to a dribble. only way I can get them normal is to continuously restart which isn't practical. I'm having issues downloading apps on wifi on the playstore too. I might have to just send it off to OP as I think it may be a hardware issue.
C1emen7s said:
I spoke too soon. Speeds have gone back to a dribble. only way I can get them normal is to continuously restart which isn't practical. I'm having issues downloading apps on wifi on the playstore too. I might have to just send it off to OP as I think it may be a hardware issue.
Click to expand...
Click to collapse
Good luck with everything. OP customer support is garbage.
mikex8593 said:
Good luck with everything. OP customer support is garbage.
Click to expand...
Click to collapse
Yeah they have been pretty unhelpful so far. i'm starting to regret buying this phone to be honest. I never had this many issues with my old Sony Z3.
Worst comes to worst I'll root and put a custom ROM on it to see if it fixes anything.
C1emen7s said:
Yeah they have been pretty unhelpful so far. i'm starting to regret buying this phone to be honest. I never had this many issues with my old Sony Z3.
Worst comes to worst I'll root and put a custom ROM on it to see if it fixes anything.
Click to expand...
Click to collapse
You could. If you like stock oos, just give xXxnolimits a try. It's pretty solid. Make sure to use bluespark twrp if you try because normal TWRP doesn't support encryption in 9.0.
Hi,
I have the same problem as you with my 6T. Have you found any fix ?
C1emen7s said:
Worst comes to worst I'll root and put a custom ROM on it to see if it fixes anything.
Click to expand...
Click to collapse
Can say Oneplus 6 on 9.4 OOS I have downloads of between 2-4 MBs on Tresk Mod 72-80 MBs!
Is it only me or something common? (P7P)
I haven't had any, and my wife hasn't said anything about this happening with hers, either. We've had ours for two weeks today. I'm rooted, hers is with the bootloader still locked.
Have not had a random restart since I got the phone.
Alright, possibly one of the root modules is causing some problems. thanks for the info.
Rooted, no restarts.
I have been experiencing them regularly... Usually right after i try and make a call ...
This is the first time i ever saw something like this.... Does not inspire confidence!
p_shad0w said:
I have been experiencing them regularly... Usually right after i try and make a call ...
This is the first time i ever saw something like this.... Does not inspire confidence!
Click to expand...
Click to collapse
Factory reset and use the phone with little to nothing installed and see if it still happens. If it does try a sim from another provider. If you still get them you have a faulty handset so RMA it.
I haven't experienced it with the Pixel 7 Pro but it happened sometimes with the 6 Pro.
Got one restarts just after freeze for 30 second twice. Rooted kirasakura kernel and despair both happen once
Hasn't happened once in the two weeks I've had it.
Well this is absolutely rediculous.. HORRIBLE support... Google Support wanted me to run the phone in SAFE MODE for a "a few days" to make sure it wasn'ty a third poarty app causing the reboots.. and if it still happens i will have to run around trying to find a service center to "look at the phone" eff that... Take itr back and i will go back to OnePlus or Samsung..... HORRIBLE first experience with a Pixel ... ABHORRENT
I still have one Day on my 14 day return window so i am returning the sucker and getting my money back.. I am not paying 1500$ CAD for a phone that randomly reboots when i try to initiate a call...
I had 1 random reboot during a VOIP call. Didn't notice it till my headphones told me they were disconnected, lol.
This was full stock, unlocked and rooted the day after.
p_shad0w said:
Well this is absolutely rediculous.. HORRIBLE support... Google Support wanted me to run the phone in SAFE MODE for a "a few days" to make sure it wasn'ty a third poarty app causing the reboots.. and if it still happens i will have to run around trying to find a service center to "look at the phone" eff that... Take itr back and i will go back to OnePlus or Samsung..... HORRIBLE first experience with a Pixel ... ABHORRENT
Click to expand...
Click to collapse
How is that horrible support? 90% of the time it is user error. As a few post above mentioned. Wipe phone and try it with minimal apps installed. They want you to run it in Safe Mode for a reason, if still happens send it in or find a service center. I wouldn't call that horrible support.
schmeggy929 said:
How is that horrible support? 90% of the time it is user error. As a few post above mentioned. Wipe phone and try it with minimal apps installed. They want you to run it in Safe Mode for a reason, if still happens send it in or find a service center. I wouldn't call that horrible support.
Click to expand...
Click to collapse
It is.... I have been running the exact same apps on the OnePlus 9 pro and the OnePlus 8 pro before that and there was no issues whatsover.... why would there be on the Pixel ? It is horrible support yes... I asked for an RMA
p_shad0w said:
It is.... I have been running the exact same apps on the OnePlus 9 pro and the OnePlus 8 pro before that and there was no issues whatsover.... why would there be on the Pixel ? It is horrible support yes... I asked for an RMA
Click to expand...
Click to collapse
Bare in mind this is probably thye first phone i have owned since my nokia days back in the early 2000's that is -NOT- rooted , bootloader unlocked or anything of the sort !(Yet)
I have my P7P now since the 13th of October and I had no random reboot during this time. Everything is running smooth and stable. My phone is not rooted.
I've only noticed phone crashes when using Android auto. When I try using apps that change the font and display size, that's when I run into reboots. My phone is rooted with multiple magisk modules
rester555 said:
I've only noticed phone crashes when using Android auto. When I try using apps that change the font and display size, that's when I run into reboots. My phone is rooted with multiple magisk modules
Click to expand...
Click to collapse
Just a data point: I haven't had any phone crashes when using Android Auto on the Pixel 7 Pro.
More specifically, whenever I change the screen to large screen on an app like Paramount Plus, or some other video viewing app. This is when I get the phone reset