After taking the recent update : Android 7(BLN-L22C675B365)
Firstly i have worked with sim before,the phone is some 11 months year old.
The problem is the phone just won't find the sim card (which ever sim i may use) and the phone also says that "No service" in the upper left corner Emergency calls Only. the sim card is fine, and the subscription is intact, it neither banned or locked or even unpaid.
I have been facing these issues since 4 weeks. Earlier i thought there is a issue with sim card. But when other sim owner swapped my sim in his mobile. It worked super fine with proper network and data usage.
Wrong forum. Go ask in the Honor 6x forums.
Related
Hi ,
I recently bought Vodafone Smart Ultra 6, which is obviously locked to Vodafone. I did all the start-up settings and everything was running fine. Since my actual network carrier was EE ( Orange ) I unlocked the phone, which worked alright up until the point where it suddenly the phone would lose reception and regain it at random times. I thought that since my sim was really old and cut with a template to fit the nano sim requirement, I messed something up. I didn't mind swapping carriers since I wasn't that happy with my tarrif, so I ordered GiffGaff sim, got my PAC number from EE and activated my new GiffGaff sim with my old number.
I know for a fact that the sim works, because I tried it on different device, but my phone acts like it's locked to EE after the unlocking I did from vodafone. Every sim card I insert is unrecognisable by the phone, except the old EE card which is no longer active.
I tried doing factory restore, which didn't do anything.
Dialing *#*#4636#*#* and turning the radio on and off -> still nothing
I have no other idea what to do and I can't find any solution on the internet.
My android is 5.1.1 which I read that has similar problems on different devices, but none of the solutions I found worked for me.
Any help will be much appreciated.
I am sorry if the post is confusing and doesn't make much sense :/
To summarise:
The phone was locked to Vodafone and Unlocked immediately with an EE card inside
Now the phone constantly shows NO SIM CARD - Emergency Calls Only ( tried on GiffGaff and Vodafone Sim )
No Network Connection - Can't connect ( tried on EE Orange after initially unlocking, the sim is no longer active)
Thanks in advance!
XDA Visitor said:
Hi ,
I recently bought Vodafone Smart Ultra 6, which is obviously locked to Vodafone. I did all the start-up settings and everything was running fine. Since my actual network carrier was EE ( Orange ) I unlocked the phone, which worked alright up until the point where it suddenly the phone would lose reception and regain it at random times. I thought that since my sim was really old and cut with a template to fit the nano sim requirement, I messed something up. I didn't mind swapping carriers since I wasn't that happy with my tarrif, so I ordered GiffGaff sim, got my PAC number from EE and activated my new GiffGaff sim with my old number.
I know for a fact that the sim works, because I tried it on different device, but my phone acts like it's locked to EE after the unlocking I did from vodafone. Every sim card I insert is unrecognisable by the phone, except the old EE card which is no longer active.
I tried doing factory restore, which didn't do anything.
Dialing *#*#4636#*#* and turning the radio on and off -> still nothing
I have no other idea what to do and I can't find any solution on the internet.
My android is 5.1.1 which I read that has similar problems on different devices, but none of the solutions I found worked for me.
Any help will be much appreciated.
I am sorry if the post is confusing and doesn't make much sense :/
To summarise:
The phone was locked to Vodafone and Unlocked immediately with an EE card inside
Now the phone constantly shows NO SIM CARD - Emergency Calls Only ( tried on GiffGaff and Vodafone Sim )
No Network Connection - Can't connect ( tried on EE Orange after initially unlocking, the sim is no longer active)
Thanks in advance!
Click to expand...
Click to collapse
Greetings,
Thanks for using XDA Assist.
Please create an account so you can post in the other forums here.
After that, please post your question here:
http://forum.xda-developers.com/showthread.php?t=2259645
You'll find expert advice there.
Good luck and welcome to XDA!
Hi ,
I recently bought Vodafone Smart Ultra 6, which is obviously locked to Vodafone. I did all the start-up settings and everything was running fine. Since my actual network carrier was EE ( Orange ) I unlocked the phone, which worked alright up until the point where it suddenly the phone would lose reception and regain it at random times. I thought that since my sim was really old and cut with a template to fit the nano sim requirement, I messed something up. I didn't mind swapping carriers since I wasn't that happy with my tarrif, so I ordered GiffGaff sim, got my PAC number from EE and activated my new GiffGaff sim with my old number.
I know for a fact that the sim works, because I tried it on different device, but my phone acts like it's locked to EE after the unlocking I did from vodafone. Every sim card I insert is unrecognisable by the phone, except the old EE card which is no longer active.
I tried doing factory restore, which didn't do anything.
Dialing *#*#4636#*#* and turning the radio on and off -> still nothing
I have no other idea what to do and I can't find any solution on the internet.
My android is 5.1.1 which I read has similar problems on different devices, but none of the solutions I found worked for me.
Any help will be much appreciated.
I am sorry if the post is confusing and doesn't make much sense :/
To summarise:
The phone was locked to Vodafone and Unlocked immediately with an EE card inside
Now the phone constantly shows NO SIM CARD - Emergency Calls Only ( tried on GiffGaff and Vodafone Sim )
No Network Connection - Can't connect ( tried on EE Orange after initially unlocking, the sim is no longer active)
Thanks in advance!
Hi,
Try posting your question here:
Android Q&A, Help & Troubleshooting
The experts there may be able to help.
Good luck!
Hi everyone,
First post so be gentle
I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.
My personal sim and the phone are with Three UK and my work sim is with EE.
The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.
After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.
Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).
I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.
I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.
Any ideas or any one else experienced this?
Many thanks
If it's from the EE sim card, then it's from them I believe
Peterkmiles said:
Hi everyone,
First post so be gentle
I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.
My personal sim and the phone are with Three UK and my work sim is with EE.
The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.
After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.
Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).
I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.
I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.
Any ideas or any one else experienced this?
Many thanks
Click to expand...
Click to collapse
Could it be a temporary problem on their side?
Why don't you ask EE customer service?!
PalakMi said:
Why don't you ask EE customer service?!
Click to expand...
Click to collapse
Did you even read the OP? He already did.
Sent from my Honor 8 using XDA Labs
Peterkmiles said:
Hi everyone,
First post so be gentle
I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.
My personal sim and the phone are with Three UK and my work sim is with EE.
The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.
After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.
Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).
I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.
I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.
Any ideas or any one else experienced this?
Many thanks
Click to expand...
Click to collapse
try only using EE sim in slot one and check whether issue persists?
miststudent2011 said:
try only using EE sim in slot one and check whether issue persists?
Click to expand...
Click to collapse
Try and see
PalakMi said:
Why don't you ask EE customer service?!
Click to expand...
Click to collapse
Hi,
I have and they advise no fault, they have even replaced the sim card to rule this out.
Just try with a 3rd operator on both SIM slots: that will rule out hardware problems.
As for 3G/4G, operators use different bands, but you shouldn't have any problem.
Hey Everyone. So I just received my unlocked 7 Pro from OnePlus' website, and trying to use it on T-Mobile. Took my SIM card out of my Pixel 2 XL and popped it in. Noticed when I first powered on at the beginning of setup, there is no cellular signal. Went through setup and still no signal. Even updated to 9.5.13.GM21AA and STILL no signal. It's weird because it detects the SIM card in slot 1, and even shows my phone number on the SIM, but shows Network as "Unknown" and "Disconnected, Radio Off, etc." Same exact thing on SIM slot 2. The correct APN is selected and everything. SIM still works perfectly fine in my 2 XL. Even tried a friend's T-Mobile SIM card, and the same thing. It detects the number, but no signal. Did I get a lemon? Don't think it's the SIM since I tried two different ones, and my current one still works in my 2 XL.
TL;DR
Cellular network not working even though it detects the SIM card. Does this sound like a hardware issue? Already got a RMA number to send it back, but if it's a simple fix, I'd rather do that instead of having to ship it out and wait a week to get a replacement.
Any help is much appreciated. Thanks in advance!
have you registered to network or dialed *#*#4636#*#* are you rooted or no different options to take the project fi - t apn makes my whole network setting disappear lol i fixed it google dont play nice
i have the same issue now with my 7Pro, did you manage to get it fixed?
Hello..
I have my second Google Pixel 7 Pro Phone here, where the basic function (cellular) not possible.
No SIM Card - service not available is displayed as an error message.
A reset, a reset of the connections, a new SIM card brought no improvement, another pixel (Rep. by Google has the same error since this morning).
The pixel has all the latest patches, and not beta version.
When I restart the Pixel the error is gone (and all is ok) for about 6 hours or sometimes more.
i am also not the only one with this error, and the Google Support is at this Time Clueless...
https://www.android-hilfe.de/forum/...im-karte-dienst-nicht-verfuegbar.1048838.html
https://support.google.com/pixelphone/thread/173057501/sim-karte-wird-nicht-erkannt?hl=de
https://br.atsit.in/de/?p=371887
https://support.google.com/pixelphone/thread/193097110/kein-internet-pixel-7?hl=de
Hope for Help
Regards Gerhard
If it's happening with multiple Pixel phones and multiple sim cards it has to be some form of incompatibility between your network and the phone.
Have you tried the card with another phone and the phone with another card?
Yep the Sim Card works perfect in my Xiaomi MI Note 10 pro, i have never befor any error like that.
- This is the basic function of a Phone that should always work
gerdkr said:
Yep the Sim Card works perfect in my Xiaomi MI Note 10 pro, i have never befor any error like that.
- This is the basic function of a Phone that should always work
Click to expand...
Click to collapse
And I bet you if you put another provider's sim in the phone, it would work fine. You're blaming the phone exclusively and I'd say its likely a combination of the two - your provider and the phone.
Is it a sim free, unbranded Pixel 7 Pro or network branded? I also wouldn't rule out changes made to the phone by the network contributing if it's branded.
The Pixel 7 Pro is (unlocked) provider Free also Sim Free.
So the same as mine and thousands of others who don't have this issue. Put another sim card in it from another provider, I can pretty much guarantee it won't happen.
Looking at what you have said, I'd say there is an incompatibility between your network and the P7P. But it's not something you can blame the phone for exclusively.
@Beefheart
i am also not the only one with this error, and the Google Support is at this Time Clueless...
these are Links from other poeples with the same error
https://www.android-hilfe.de/forum/...im-karte-dienst-nicht-verfuegbar.1048838.html
https://support.google.com/pixelphone/thread/173057501/sim-karte-wird-nicht-erkannt?hl=de
https://br.atsit.in/de/?p=371887
https://support.google.com/pixelphone/thread/193097110/kein-internet-pixel-7?hl=de
and i found the same problem in this forum
Pixel 7 Pro losing cellular connection and unable to reconnect
I live in Boston metro area with abundant LTE/5G coverage, but drive through two nearly dead zones, each of them lasts just a few seconds. My previous phone would not stop YouTube playback going through those areas. My Pixel 7 Pro loses...
forum.xda-developers.com
so i think its a PIxel 7 problem
Regards
Gerhard
Here's what happened with mine. Received last week of November.
Coming from a PIxel 6 Pro, straight talk (tracfone) sim on Verizon network.
Called straight talk, THEY said I needed to purchase a new sim card. Gave
them my IMEI and they said it was compatible, but you still had to buy a new
sim. On another xda thread, someone said they updated to the beta version
that fixed that issue. I upgraded to the beta and after the reboot my sim
card worked.
So now its offical..its a top reportert issue
Does your Mobile Network use Esim? If so have you asked about moving to it to see if it fixes your issue?
Never had this issue, and neither have hundreds of thousands of other Pixel 7 Pro owners. I'd still suggest it's related to a combination of the phone and network provider and not exclusive to the handset. Otherwise I'd have it too on my Pixel 7 Pro with Vodafone UK.
I had a similar problem and this is how I solved. My phone could not connect with 4g/5g. So I put the network mode on 2g/3g and then I could log in. After that I inserted manually the Internet apn. Hope this helps somehow.
I've had a working sin card for as long as I can remember
You told us: Here's how many polled Pixel 7 owners have reception issues
We asked Pixel 7 owners whether they've had reception and connectivity issues. It turns out that Google has improved matters after all.
www.androidauthority.com