Hi, I've got a Z3 dual D6633 which I want to use with an EE SIM in the UK. I've tried a cut down microsim and been into the EE shop and tried one of their nano SIMs but both don't work correctly in the phone.
The cut down SIM makes a service phone.android.com or something like that continually crash and doesn't connect to the network.
The one I tried in the shop just doesn't connect to the network.
This is on 23.0.F.1.74 and .82 I noticed in the release notes for .82a fix for Yoga SIMs in Russia but don't know what the problem there was, but wonder if it is linked. All other UK Sims work including 3, Lyca, giffgaff, Vodafone, virgin just not EE. has anyone got an EE one working or had similar problems?
I did notice that an app/widget I use called phono to show network info and signal strength usually shows the IMEI when no SIM inserted or the MSISDN, however with the non-working EE SIM it just shows 00000 - not sure which field it is getting wrong. Oh and yes the SIMs work fine in all other phones I've tried.
I do need to try more tests on factory reset and removing phono etc but so far it looks to be a firmware incompatibility with EE Sims.
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Same issue
adrenalize_ said:
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
Click to expand...
Click to collapse
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
I had the same problem with the EE sim card, ended up sending the phone back.
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
pconcha said:
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
Click to expand...
Click to collapse
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
jadaress1 said:
I had the same problem with the EE sim card, ended up sending the phone back.
Click to expand...
Click to collapse
Ah, shame as it looks like the update might have fixed it. I was thinking I might have to go to another handset too (The Samsung G900FD is OK if you can put up with touchwiz and other Samsung "features"!!)
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
adrenalize_ said:
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
...or try some of the things which have already been suggested and post your findings !
adrenalize_ said:
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
It was working fine there. Here It apparently could not download APN settings, so I installed an APN APP and now it works fine!!!
---------- Post added at 12:36 PM ---------- Previous post was at 12:30 PM ----------
poldie said:
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
Click to expand...
Click to collapse
Working great now!!!! I used an APN APP form PlayStore
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
I see. Mine is the d6633 but it is customized for HK. I have not received the OTA upgrade yet. I have checked xperifirm as they may have it but will wait for the OTA upgrade. Sony must be releasing soon.
Thank you for replying! I am using Vodafone in the meantime, but want to go back to my EE plan!
about dual sim connectivity
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
arfan.chatha said:
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
Click to expand...
Click to collapse
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
arfan.chatha said:
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
Click to expand...
Click to collapse
Yes, your 4G sim slot will fall back onto 3G and 2G as per expected for most handsets.
help needed
sephstyler said:
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
Click to expand...
Click to collapse
I just got a 6633 through kogan and i am having real trouble getting it to connect to optus network with iinet and truphone simcards. Does anyone know if i need to update any settings or firmware from factory to make it compatible. I can see iinet and truphone lte networks (which i assume is the optus 4g network) when searching manually but the phone wont connect. Sims work in a mates iphone6 without a problem.
Don't suppose anyone knows how to get rid of the #sim card icon on the statusbar?
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
Have you managed to root it? I rooted the 23.0.1.f.0.96 firmware for my Z3 D6633, but after a while (half a day) it starts to reboot frequently, and Google Play stops working (can browse apps, but not download them, as the download bar never progresses).
Also, my EE sim seems to work, but the phone still shows it as 'Sim 1 0000000' whereas other sims simply appear as sim 1 and sim 2.
I am wondering if I should just downgrade back to 23.0.F.1.74 and move from EE to Vodafone or 3...
Ah, work forced a BlackBerry (yuck!) on me and I've since sold the D6633.
I recently bought a secondhand phone from someone. It was locked to a certain network so I tried to get an unlock code from two different websites and they both said they couldn't find the code for that IMEI.
I bought a sim card from the network it is locked to and it registers and shows it has signal but I can't make calls or send texts, but strangely enough the very odd time it starts working normally for a few minutes and then stops working again. Since I got the new sim card there has been no problems with the mobile data 3g and 4g.
I brought it into the networks store thinking it was a problem with them but they tried other sim cards and it still didn't work.
Does anyone have any suggestions?
z3r0sum said:
I recently bought a secondhand phone from someone. It was locked to a certain network so I tried to get an unlock code from two different websites and they both said they couldn't find the code for that IMEI.
I bought a sim card from the network it is locked to and it registers and shows it has signal but I can't make calls or send texts, but strangely enough the very odd time it starts working normally for a few minutes and then stops working again. Since I got the new sim card there has been no problems with the mobile data 3g and 4g.
I brought it into the networks store thinking it was a problem with them but they tried other sim cards and it still didn't work.
Does anyone have any suggestions?
Click to expand...
Click to collapse
Greetings and welcome to assist. It looks like someone else had a similar problem here
https://forum.xda-developers.com/p9/help/network-sim-card-dload-method-debrand-t3532705
It could be a stolen phone with fake IMEI but you could try flashing a different firmware for your device to see if that fixes the issue. The experts here
https://forum.xda-developers.com/p9/help
will guide you
Good Luck
Sawdoctor
Hi,
I am facing this problem for long and have not found any solution.
I am using Jio sim in SIM 1 slot and Airtel in SIM 2 slot. I am using Jio sim for 4G data connection. Whenever I receive call on any SIM the 4G data connection drop. Not sure what is the issue.
Please advice.
Always been this way, since new? How long have you had it?
JeffDC said:
Always been this way, since new? How long have you had it?
Click to expand...
Click to collapse
2 months. So should I take it as there is no solution.
My guess, and it is a guess, is that when you have a dual sim phone, and a call comes in on one line, the other line (including data) is temporarily shut down? Do you know other folks with dual sim in your area and how their phones data works with two lines when a call comes in?
Hey Everyone. So I just received my unlocked 7 Pro from OnePlus' website, and trying to use it on T-Mobile. Took my SIM card out of my Pixel 2 XL and popped it in. Noticed when I first powered on at the beginning of setup, there is no cellular signal. Went through setup and still no signal. Even updated to 9.5.13.GM21AA and STILL no signal. It's weird because it detects the SIM card in slot 1, and even shows my phone number on the SIM, but shows Network as "Unknown" and "Disconnected, Radio Off, etc." Same exact thing on SIM slot 2. The correct APN is selected and everything. SIM still works perfectly fine in my 2 XL. Even tried a friend's T-Mobile SIM card, and the same thing. It detects the number, but no signal. Did I get a lemon? Don't think it's the SIM since I tried two different ones, and my current one still works in my 2 XL.
TL;DR
Cellular network not working even though it detects the SIM card. Does this sound like a hardware issue? Already got a RMA number to send it back, but if it's a simple fix, I'd rather do that instead of having to ship it out and wait a week to get a replacement.
Any help is much appreciated. Thanks in advance!
have you registered to network or dialed *#*#4636#*#* are you rooted or no different options to take the project fi - t apn makes my whole network setting disappear lol i fixed it google dont play nice
i have the same issue now with my 7Pro, did you manage to get it fixed?
I am facing a really weird issue.
Brief:
My phone will either work with sim A but when I insert my second sim both of them get undetected.
Story :
I have a 48 sim and an Airtel network sim. One day my phone hanged and restarted from then it isn't detecting sim and sim manager behaves weirdly.
But If I take the second sim out phone detects my first sim. But won't detect if I just let the second sim in or both sim in.
I have attached the screenshot of Sim manager when both Sims are inserted.
It is recommended to go to your carrier's customer service center and ask them to check or change the second SIM for you.
James_Watson said:
It is recommended to go to your carrier's customer service center and ask them to check or change the second SIM for you.
Click to expand...
Click to collapse
Thank you for replying James.
The issue is that when I put both sim then none of them get recognised.
aka70698 said:
Thank you for replying James.
The issue is that when I put both sim then none of them get recognised.
Click to expand...
Click to collapse
As James said above, i would also try and get a replacement SIM card.
I had a similar issue with my Note8 that my SIM would randomly stop working, after a few months of trying different things on the phone (including factory reset) i replaced the SIM with a new one (being the first replacement it was free on my carrier), after that i never had any more issues.