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Need some help....I've installed all apps associated with pairing my gear S2 with my LG V10 phone. Everything worked perfectly for two weeks, now for some reason the app is not working, or so it seems. I go to the installed gear S2 app, it comes up on the screen on my phone, I tap on watch faces, settings, and basically all options. The next screens appears for about two seconds then goes back to the main screen. Anyone know why this is happening?
No clue, I haven't seen this. You may want to try the standard troubleshooting - uninstalling/reinstalling all the gear apps on your phone & possibly try light resetting your watch
Sent from my A0001 using Tapatalk
I had that too. Samsung support didn't provide help. I tried uninstal gear app, clear app cache and nothing worked. I did factory reset to my phone and it helped.
https://youtu.be/yY6O2PD9FOU
I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Gear S2 April 24 update failed
kimkat said:
I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Click to expand...
Click to collapse
I excitedly updated my Gear S2 but was frustrated when the Settings would no longer show up. Plus all other apps and all other watchfaces except the ones preinstalled. I did a hard reset and opted not to restore all my previous settings. Pretty much the same.
Now I have access only to the preinstalled watchfaces including the new Special Edition Watchface. I cannot power off my watch. Instead, I have to long press the Power button to reboot in case I accidentally select an app or watchface that causes it to freeze or go blank. If I swipe down, I can see the new flight mode and use it. So with the Do Not Disturb. But the brightness and volume setting will cause it to go blank.
All preset widgets wont work. But after I delete them all, I can add Heart Rate Measure, Steps, Music Player, Workout. These widgets will work.
If I click the power button to get to the app, all apps and the settings wont work.
I have resigned to waiting for an update that will correct these. My watch is under warranty but I am in Oman and I bought it in Dubai...
I hope I can get a clean original firmware and learn how to flash it to my gear s2...
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Watch faces not showing after latest update - SOLVED!
davidfpga said:
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Click to expand...
Click to collapse
David I solved the problem!
I downgraded my firmware to the original using these steps:
http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123
There is a separate firmware download link if you own a classic.
After I have successfully downgraded... it updated to the latest firmware with flight mode and Special Watch face...
I think my mistake last time I updated was that I rebooted the gear s2 when it has not yet finished installing... since it looked like it hanged.... just leave it even if it is unresponsive. It will reboot on its own after awhile...
Hope you can revive your Gear S2 as well!
Gabriel
I have updated my gear s2 to the latest firmware allowing many of the gear s3 features. So far so good. However the 'light reset' feature has disappeared from my watch. Anyone else noticed this?
This is now the last menupoint "connect to another/new smartphone"
Often also helpful:
Reboot by pressing the Home button for about 10 seconds
Thanks very much ThinkD. Spot on. I would never have found that. Why they moved it and changed its name, well a mystery to me. Once again thanks.
Hi!
So I bought the Gear Vr 2 (the 2016 edition) and after about 30 min use streaming videos over WiFi I start to get warnings about the phone overheating.
From the reasearch I could pull, it seems to be a very rare issue on S7s, with people reporting pulling up to 2 hour gaming sessions with no such warnings.
I've tried closing all apps in background (from going to recents and closing all), also restarting the phone and trying right after. And while it I did get a few more minutes, I still got the warning. If I ignore it and keeep using it, the phone gets super laggy. Also tried going into airplane mode (with only wifi running) but still the same.
Any ideas? Never noticed the phone heating up much on any other event.
BTW, I'm on stock nougat.
search in googlre
if you own a Samsung Galaxy smartphone and are experiencing excessive battery drain, overheating and performance problems, VR might be the cause of all your problems too. Oculus recently sent an app update that has started creating these issues. The problems affect Gear VR-ready Galaxy phones, but the fix is pretty simple.
Okay so it seems that some people on here have come to the conclusion that the battery drain issue that some are experiencing is from an Oculus update this morning (Gear VR). I tried uninstalling the app completely to see if that helps at all – Reddit user said
You can fix these issues by simply disabling or deleting the Gear VR Service until Oculus sends an update fixing the problems.
Go to Settings > Applications > Application Manager.
Locate Gear VR Service.
Uninstall or disable.
Support on community discussion thread advises users to “uninstall Oculus Home first, and then Oculus Rooms (in that order) and then re-dock” the Galaxy device. “After you do that, it should download the latest working update,” hopefully fixing the issue.
Before uninstalling or disabling, however, simply open the app and see if it fixes the issue. Some users have reported that an Oculus update pushed itself through when the app was opened. The update seems to fix the problem. If it doesn’t, try the above fixes to see if you get rid of these problems.
mxEin said:
Hi!
So I bought the Gear Vr 2 (the 2016 edition) and after about 30 min use streaming videos over WiFi I start to get warnings about the phone overheating.
From the reasearch I could pull, it seems to be a very rare issue on S7s, with people reporting pulling up to 2 hour gaming sessions with no such warnings.
I've tried closing all apps in background (from going to recents and closing all), also restarting the phone and trying right after. And while it I did get a few more minutes, I still got the warning. If I ignore it and keeep using it, the phone gets super laggy. Also tried going into airplane mode (with only wifi running) but still the same.
Any ideas? Never noticed the phone heating up much on any other event.
BTW, I'm on stock nougat.
Click to expand...
Click to collapse
Leave the cover off the Gear headset that covers the phone / point a fan at the headset
People mod them to hold a small battery powered fan to keep things cool
---------- Post added at 18:27 ---------- Previous post was at 18:26 ----------
rickyreyne said:
search in googlre
if you own a Samsung Galaxy smartphone and are experiencing excessive battery drain, overheating and performance problems, VR might be the cause of all your problems too. Oculus recently sent an app update that has started creating these issues. The problems affect Gear VR-ready Galaxy phones, but the fix is pretty simple.
Okay so it seems that some people on here have come to the conclusion that the battery drain issue that some are experiencing is from an Oculus update this morning (Gear VR). I tried uninstalling the app completely to see if that helps at all – Reddit user said
You can fix these issues by simply disabling or deleting the Gear VR Service until Oculus sends an update fixing the problems.
Go to Settings > Applications > Application Manager.
Locate Gear VR Service.
Uninstall or disable.
Support on community discussion thread advises users to “uninstall Oculus Home first, and then Oculus Rooms (in that order) and then re-dock” the Galaxy device. “After you do that, it should download the latest working update,” hopefully fixing the issue.
Before uninstalling or disabling, however, simply open the app and see if it fixes the issue. Some users have reported that an Oculus update pushed itself through when the app was opened. The update seems to fix the problem. If it doesn’t, try the above fixes to see if you get rid of these problems.
Click to expand...
Click to collapse
That bug was over a year ago, and was fixed within days
When you search Google, check the dates (2016)
*Detection* said:
Leave the cover off the Gear headset that covers the phone / point a fan at the headset
People mod them to hold a small battery powered fan to keep things cool
---------- Post added at 18:27 ---------- Previous post was at 18:26 ----------
That bug was over a year ago, and was fixed within days
When you search Google, check the dates (2016)
Click to expand...
Click to collapse
Check when an article was updated. It may still show an older date, the date of the initial release, but if you click on it, you may see that it was updated, and when. Or if it was not.
So, even older articles may be helpful.
Thanks for your replies!
I tried the uninstalling the updates, but after after about 40 min still got the warning. I guess I'll have to do the cooler thing, annoying as it is.
New update just popped up that brings the gear s3 software to the one on the Galaxy Watch Active with its features and interface. It's also suppose to bring battery improvements too! I'm updating now I'm my usa version of the gear s3 classic
zune70 said:
New update just popped up that brings the gear s3 software to the one on the Galaxy Watch Active with its features and interface. It's also suppose to bring battery improvements too! I'm updating now I'm my usa version of the gear s3 classic
Click to expand...
Click to collapse
Now if they will update the Wear app so it's compatible with Android Q...
Well, I don't like the screen staying on while charging with the little charging symbol scrolling around the display after this update! The display only goes off once the watch has a full charge. I can't find any setting to disable this stupid display being always on while charging as I do not use the always on display setting at all anyway. I really hate it when they change the simplest things which make no sense at all. I probably wouldn't mind it that much if it was displaying a number for amount of battery charge instead of a stupid charge symbol. Oh well, they added one annoying thing with this update!
Update non-US watches
Being curious about this update I changes my CSC from PHN to XAR. The update was offered to me (with release notes in Dutch) and successfully installed. Afterwards I changed my CSC back to PHN. All working as expected, but to early to tell something usefull regarding this firmware as it is running for just a few minutes.
If you can't wait for this update for your region, you could try the method mentioned above and update to Tizen 4.0.0.4 and One UI 1.0.
Be careful as usual and remember your watch will be reset.
CSC changed using this guide:
https://forum.xda-developers.com/smartwatch/gear-s3/guide-how-to-change-gear-s3-r760-csc-t3784226
just out of curiosity, did this update fix the sensor not working issue introduced after tizen 3.0.0.2 update?
Try to do it, but nothing works :/
Noki said:
Being curious about this update I changes my CSC from PHN to XAR. The update was offered to me (with release notes in Dutch) and successfully installed. Afterwards I changed my CSC back to PHN. All working as expected, but to early to tell something usefull regarding this firmware as it is running for just a few minutes.
If you can't wait for this update for your region, you could try the method mentioned above and update to Tizen 4.0.0.4 and One UI 1.0.
Be careful as usual and remember your watch will be reset.
CSC changed using this guide:
https://forum.xda-developers.com/smartwatch/gear-s3/guide-how-to-change-gear-s3-r760-csc-t3784226
Click to expand...
Click to collapse
alexetna95 said:
Try to do it, but nothing works :/
Click to expand...
Click to collapse
I am not an expert enough to guide you through the whole process, but these were steps I took:
- changed CSC to XAR as described in the post mentioned
- phone resets
- connected watch to phone
- restored backup
- changed CSC back to PHN
- phone resets
- connected watch to phone
- restored backup
- configured some stuff like widget order on my watch and installed some additional watchfaces/apps form the Galaxy Store which were not restored from backup.
- back in business and all working as expected.
Hope it helps.
(My devices: S3 Classic SM-R770 / Galaxy S8 SM-G950F)
Just updated my AT&T S3 Frontier to One UI version 1.0, Tizen 4.0.0.4 (R765AUCU2DSD7) - Everything appears to be working fine except for the Alarm App 1.1.56 and Widget. Getting error: "Unable to load data. Tap to retry" when I tap on the Widget and nothing when I click on the App icon. If I set an Alarm on my S9+ the S3 displays/sounds/vibrates the alarm just fine. I just can't set an alarm from the S3. I have restarted the watch and my S9+ is running the latest version of Android Galaxy Wearable. Anyone else experiencing this issue with their Frontier? - I noticed that updates for the Stop Watch and Timer apps were added in the Galaxy store, but not the Alarm app. Maybe there's an Alarm app update in the pipeline.
tamanaco said:
Just updated my AT&T S3 Frontier to One UI version 1.0, Tizen 4.0.0.4 (R765AUCU2DSD7) - Everything appears to be working fine except for the Alarm App 1.1.56 and Widget. Getting error: "Unable to load data. Tap to retry" when I tap on the Widget and nothing when I click on the App icon. If I set an Alarm on my S9+ the S3 displays/sounds/vibrates the alarm just fine. I just can't set an alarm from the S3. I have restarted the watch and my S9+ is running the latest version of Android Galaxy Wearable. Anyone else experiencing this issue with their Frontier? - I noticed that updates for the Stop Watch and Timer apps were added in the Galaxy store, but not the Alarm app. Maybe there's an Alarm app update in the pipeline.
Click to expand...
Click to collapse
I just posted in another forum but I am having issues with using the 4 person Contact Widget. I can only choose from about 10-12 contacts to put on the widget...its like it only synced a handful of contacts?
Sent from my SM-G973U1 using Tapatalk
DaWeav said:
Well, I don't like the screen staying on while charging with the little charging symbol scrolling around the display after this update! The display only goes off once the watch has a full charge. I can't find any setting to disable this stupid display being always on while charging as I do not use the always on display setting at all anyway. I really hate it when they change the simplest things which make no sense at all. I probably wouldn't mind it that much if it was displaying a number for amount of battery charge instead of a stupid charge symbol. Oh well, they added one annoying thing with this update!
Click to expand...
Click to collapse
Yeah, this sucks! I just want it off (I like a dark room when I sleep).
tamanaco said:
Just updated my AT&T S3 Frontier to One UI version 1.0, Tizen 4.0.0.4 (R765AUCU2DSD7) - Everything appears to be working fine except for the Alarm App 1.1.56 and Widget. Getting error: "Unable to load data. Tap to retry" when I tap on the Widget and nothing when I click on the App icon. If I set an Alarm on my S9+ the S3 displays/sounds/vibrates the alarm just fine. I just can't set an alarm from the S3. I have restarted the watch and my S9+ is running the latest version of Android Galaxy Wearable. Anyone else experiencing this issue with their Frontier? - I noticed that updates for the Stop Watch and Timer apps were added in the Galaxy store, but not the Alarm app. Maybe there's an Alarm app update in the pipeline.
Click to expand...
Click to collapse
After this update my Alarm app is showing version 1.2.64 and appears to be working. However, the Galaxy App Store showing the other version 1.1 56 though. Strange...
Installing now
Notifications got slightly changed if I see that correctly. With previous version, multiple whatsapp notifications from different chats only showed the latest one (at least for me).
But now I was able to select between single notification. Maybe someone can check that for themselves.
News Briefing widget does not work for me. Just says could not load, tap to retry but never reloads. Just FYI if anyone cares.
Since updating my battery drains like crazy if always on display is running. Used to get about a day with it on. Anyone else have this problem?
longdukdong44 said:
Since updating my battery drains like crazy if always on display is running. Used to get about a day with it on. Anyone else have this problem?
Click to expand...
Click to collapse
Will test it tomorrow. I used to have display always on almost everyday
Battery life seems much better for me. I installed the update late afternoon, explored the new UI a bit, installed all my apps and now I still have 38% battery in the morning. However, I did reset the device two times - before and after changing the CSC back and I leave the watch in goodnight mode overnight. I'm sure resetting helps avoid certain battery issues.
You are correct...
longdukdong44 said:
Since updating my battery drains like crazy if always on display is running. Used to get about a day with it on. Anyone else have this problem?
Click to expand...
Click to collapse
So yesterday my phone was at 15% by noon after removing it from the charger at 0530. I thought maybe I thought it was on the charger overnight but wasn't. So now today I charged my watch on my drive into work and removed it from the charger at 0730 this morning... But 1330 it was dead! So yesterday was no a fluke it was massive battery drain from the latest update. I do use always on because it's easier for my job but I have never seen drain this past from this watch. I did a master reset to see if that resolves the battery issue. So far it appears to be working because it is draining at a normal rate again.
So far, so good
With AOD, brightness at 7 and heart rate monitoring off it seems to be promising
yeah i am luckily having no issues with the update. all my apps seem fine. it is way more responsive with less lag. battery seems to be about the same although i have only had it since yesterday but comparable so far. i am really liking the new oneui. feels like a new watch.