High pitched noise - OnePlus 6 Questions & Answers

Hello, i got my OP 6 from Amazon like 2 days ago and I realized that there is a high pitched noise coming from the top of my phone around the camera area. If i put my ear at the back or middle of the screen I can hear it too. Furthermore the sound is not static, sometimes it's quieter and sometimes it's kind of loud. It kinda sounds like coil whine, if you are familiar with that.
Anyone got that too? I doubt it's normal. I had a custom kernel installed, the bootlader unlocked and everything rooted and set up. But this is really annoying so I went back to stock and locked the bootloader again. I guess I will return it anyways, but Iam not sure whether to get another one.
Edit: The sound is always present, it does not matter whether it charges or not. It does it even when hibernating. It's really weird.

Related

What is that sound?!

While in a call I can hear a noise like a buzzing what is it? I notice if my speakers and any thing electronic is next to it makes the same buzzing noise for instance if my phone is next to it.
I'm not exactly sure why they do it, but all GSM phones do this when the radio starts going nuts, like getting a call etc.
Sprint and Verizon not so much.
It's normal though. So expect it to happen all the time.
so annoying lol
There are better quality speakers available which have shielding preventing such interference/feedback. There isn't really any way to tell though unless you've already bought them (which doesn't help).
I'm lucky my logitech Z10 speakers have never exhibited such problems.
jivemaster said:
There are better quality speakers available which have shielding preventing such interference/feedback. There isn't really any way to tell though unless you've already bought them (which doesn't help).
I'm lucky my logitech Z10 speakers have never exhibited such problems.
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Click to collapse
well thanks that would help my speaker problem. Not the phone though
Well every phone will do it, so it's not really a "phone problem". It comes with the technology. But getting shielded speakers will at least remove the "annoying" aspect.
It sounds like you're saying that you hear the noise coming out of the phone's own speakers? That's not normal, even on a GSM phone.
The clicking/buzzing on other speakers, like your clockradio or whatever are normal, but if the phone itself is acting up, it's defective, or you have it near something that's causing a lot of interference.

[Q] Extremely Low Call Volume - Is this a common problem?

Hi all.
Recently got myself my first smartphone, the Nexus S on Telus. (Well, had a Samsung Omnia before, but getting a WM6.1 phone in 2010 can hardly be considered smart )
Everything was going swimmingly. I have a penchant for changing up the software innards on the devices I own, so naturally I rooted my shiny new phone and had a good time trying out all these ROMS. This was approximately a month ago.
About a week ago my phone inexplicably began to act up. My in-call volume dropped to barely a whisper, and my touch-sensitive search button would for some reason go off on it's on.
After a bit of Googling, I found out that the search button issue is affecting many other Canadian users also, something about a bug in the new radio (AUCKD1).
But I've yet to find anything conclusive about the in-call volume. There are threads who are complaining of either low or high volumes, but no workable solutions.
So as a last resort I have restored my phone to fully stock 2.3.4. One to see if it was my messing around that caused it, and to also prepare for the possibility of having to return my shiny. It may just be my imagination/denial, but the call volume seems slightly better. Not good enough for me to hear outside, but inside, with no background noise it's just slightly quieter than normal.
Another thing that is very odd. Skype volume is much louder than voice calls. To be frank it's still not loud enough to be considered acceptable, but it is definitely louder. They use the same speakers right? Why would that be?
If at all possible I'd like to avoid having to take the phone back since Telus will no doubt charge me exuberant fees for having touched the phone for more than 3 seconds and moving more than 18 millimeters away from the store I bought it from.
Please advise, XDA!
U can try install kernel voodoo sound from supercurio and apps. U can see the different.
I had try most of the custom rom. There is one rom who give me loudest call volume, but I can't remember which ROM it is. U should explore more rather than bring it to the store.
Now I'm on liquidnexusbread, but not giving me a good volume in call.
I knew it sucks... but I love this rom performance.
Sent from my Nexus S I9020T

[Q] Mic issue with SGS2 and Lite'ning ROM

Hi there,
So I'm relatively new to Android, having moved from an iPhone 3GS to the Galaxy S2 less than a month ago, and I've been looking at custom ROMs and settled on Lite'ning.
I flashed it, upgraded to 2.2 and got it going no worries, and everything was going well until I recieved a phone call. Initially, the other person couldn't hear me, and then when they could they said it was muffled. This happened on calls with 3 different people. I tried reflashing to 2.0 and tested it, and it still has the same problem. Has anyone experienced anything similar, or have any clues as to where I should be looking to fix it??
In the meantime, I'm planning on going back to the stock firmware, just to double check it isn't hardware related (which would be an odd coincidence!)
Thanks!
Right. I went back to the stock ROM last night and still had the issue. Decided to investigate a bit futher, and it turns out I managed to get a pretty solid piece of pocket lint in that tiny little microphone hole. Bit embarrassing ;P
N.M.E. said:
Right. I went back to the stock ROM last night and still had the issue. Decided to investigate a bit futher, and it turns out I managed to get a pretty solid piece of pocket lint in that tiny little microphone hole. Bit embarrassing ;P
Click to expand...
Click to collapse
This seems to be too simple. I am happy for you. However, my case is different. The speaker is clean and the volume is still low.
It was the Microphone mate, not the speaker. And it wasn't quiet, it was muffled. I suppose it was the equivalent to talking through a pillow
How does your volume go via a headset though?

Tablet Making Weird Noises

So I was just sitting in a quiet room when I noticed a sound, I brought my tablet up to my ear to find that it was making this sound that kinda sounded like water rushing through a pipe, not like sloshing or anything if you know what I mean . . . I also noticed that its not coming from the speakers as when I put my ear up to the SHEILD logo it seems to get louder as well as the fact that when I lock the device it stops. In dunno what it is or if I should be worried as obviously the device isnt liquid cooled and it fosnt have any fans either. Any ideas?
I've heard this once. I rebooted the tablet and that took care of it.
Karim.younus said:
So I was just sitting in a quiet room when I noticed a sound, I brought my tablet up to my ear to find that it was making this sound that kinda sounded like water rushing through a pipe, not like sloshing or anything if you know what I mean . . . I also noticed that its not coming from the speakers as when I put my ear up to the SHEILD logo it seems to get louder as well as the fact that when I lock the device it stops. In dunno what it is or if I should be worried as obviously the device isnt liquid cooled and it fosnt have any fans either. Any ideas?
Click to expand...
Click to collapse
Karim.younus said:
So I was just sitting in a quiet room when I noticed a sound, I brought my tablet up to my ear to find that it was making this sound that kinda sounded like water rushing through a pipe, not like sloshing or anything if you know what I mean . . . I also noticed that its not coming from the speakers as when I put my ear up to the SHEILD logo it seems to get louder as well as the fact that when I lock the device it stops. In dunno what it is or if I should be worried as obviously the device isnt liquid cooled and it fosnt have any fans either. Any ideas?
Click to expand...
Click to collapse
Mine also makes these sounds, especially while gaming. It is noticeable when the volume is off. Sounds like a buzzing to me. The sounds are there regardless of ROM and OS Version.
It's coil whine. This is a know issue. Don't worry about it. RMA don't solve the problem(except if the buzz is high). The buzz is very low for me. Only ear on a quiet room.

Clicking while on phone calls

****Update 10/27/17: I have received two phones white and black both RMA replacements and I am extremely happy to report they do NOT have either issue. I have an observation to make though regarding the high pitch sound and also why Google may not be approaching this the way we expect. The replacements do have a very very very very faint sound if you put your ear up to the phone. It is so quiet that you would need a dead silent room to hear it. I suspect this is what Google engineers think is going on with our devices and also why the response is lackluster. I will extend an olive branch to Google and admit, I would not replace the phones either if they are just like my new RMA phone. BUT! The issues these users are describing regarding the electronic noise is enough to hear in any area during every call. This is not something you can tune out. I wish you all the best and please let me know if I can help in some way. I don't want to walk away from this knowing how it feels to have that static/issue.****
*******Temporary fix - Turn off NFC******* Please still report this to google using the feedback option inside settings and about phone. *********
I received my Pixel 2 white version and have experienced clicking during phone calls. I have rebooted into safe mode, turned off wifi, bluetooth, always on listening and still experience it.
My wife got a pixel 2 as well and it does not exhibit the clicking sound.
Both phones have a high pitch frequency noise while in phone calls regardless if it is wifi or carrier signal.
I have contacted google support and they have not had any reported issues. Please post here if you have experienced high frequency noise and/or clicking. Here is a reviewer that experienced the clicking as well.
https://www.phonearena.com/reviews/Google-Pixel-2-and-Pixel-2-XL-Review_id4431/page/4
Anyone have advice on diagnosing it?
I ordered both phones from google and use them on T-Mobile.
***Clicking occurs outside of phone calls only when screen is on and unlocked. I have also tried safe mode in addition to airplane mode.***
These are the instructions Google Support gave me.
--------------
We only have the 2 options to get you another device. We can do what we call Advanced Replacement. With this, I send you labels for the original phone and a link to order the replacement. We don't charge you, but there is an authorization hold placed on your payment method until we receive the original phone. This lets you keep using the phone you have while you wait and is usually the faster option.
We also have the option for a Standard Exchange. With this, you send the bad phone back first and when it reaches our warehouse, a replacement is shipped out. This way typically takes 5-10 business days and requires no authorization hold, but you are without the phone during that time.
--------------
Mods, can you change the title to "High-frequency noise & clicking when screen is on and unlocked RMA"
No issues here. Unlocked version using Verizon.
I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.
weinga16 said:
I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.
Click to expand...
Click to collapse
I noticed the clicking goes away when WiFi calling. High pitch noise is present at all times except when screen is locked.
I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded
soundwave123 said:
I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded
Click to expand...
Click to collapse
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
I started a thread about this at Google's product forums so that if this is a widespread issue, they can be alerted to it.
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/google-pixel-2/TTCkF_SrlpQ
---------- Post added at 10:55 AM ---------- Previous post was at 10:52 AM ----------
bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Hopefully this is similar to what plagued the iPhone 8 and can be fixed in an update. It sounds like a very similar issue.
I am experiencing the clicking noise too. It occurs all the time while the screen is on, not just in calls, but its only audible with the phone against your ear. It gave me a headache after a 20min call. It is very noticeable to me. I also hear the high frequency noise during calls if the screen is off.
Android Central also mentioned the clicking noise in their review video.
I have opened a topic on the Pixel support forums. I highly recommend anyone with this issue post there so we can get some attention to this issue.
https://productforums.google.com/fo...!msg/phone-by-google/XuQgtm5dK8I/7SZD7EfxAAAJ
bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Yeah, it never occured to me before to hold the earpiece on my phone to my ear, when not making a call. But I just tried it with my Nexus 4 (that I'm replacing with a Pixel 2). When the screen is on, with my Nexus 4, but not in a call, I hear a static-like noise and an electronicy noise; it is very faint and only audible in a very quiet setting. When the screen is off I hear only the static noise and it seems even more faint. I don't notice anything during calls, because I assume the sound of my caller is far louder and drowns out any background static.
Thinking about it, it seems like any speaker, connected to an amplifier, with the volume all the way up (my usual setting on my Nexus 4) makes static and electronic noises. In my car, if I turn the stereo all the way up, without playing anything, there's quite a bit of noise coming through the speakers. And one is certainly use to hearing the hum of speakers, when a powerful sound system is turned on.
I'm assuming that when the system is on, there is a completed circuit to the speaker, and it is difficult to have a pefectly clean signal. Any surrounding electro-magnetic activity (of which there is a lot in a phone, the power source; the cellular, wifi, and bluetooth radios; probably elements of how the screen functions) would potentially create interference in the voltage on the circuit to the speaker (i.e. earpiece), in essence creating micro-voltages that would cause noise in the speaker. After all, that's all a speaker does, it turns amplitude in voltage into sound (I think, I'm not an expert on this). So tiny random voltages from interfence would create noise of some sort or another.
I wonder if it's almost impossible not to have this effect with a speaker (you'd have to have a perfectly clean power source with no interference and everything connected to the speaker would have to be perfectly shielded).
Anyway, obviously this sort of phenomenon can be more or less noticeable. So I wonder if all phones do this, but it's more noticeable on the Pixel 2 for some reason.
The clicking noise is more interesting, because it's regularity reflects some sort of interference that is not just random interference from other electronic components. It's also curious that a couple people report not having this issue on the Pixel 2--maybe it's there, but much less noticeable?
Anyway, I'll be interested if people replace the device and get another one without the issue.
Goes away when camera is open. Make a call then open camera. Sound is gone.
Can confirm my Pixel 2 also has this clicking + hissing noise. It happens ALL the time when the screen is on, and obviously is a lot more obvious when you are using the phone for a phone call. Has nothing to do with RF cell output because it also happens when using the speaker in airplane mode + wifi. hopefully there's a software fix for this, but it just sound like interference from the circuits into the speaker... Although it's not super annoying it should not be happening.
I am experiencing the same problem as well
---------- Post added at 04:44 AM ---------- Previous post was at 04:39 AM ----------
davwman said:
Goes away when camera is open. Make a call then open camera. Sound is gone.
Click to expand...
Click to collapse
Mine goes away too when the camera is open
I've contacted support and have a replacement on the way. Hopefully it's gone. I don't have much confidence
Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]
I just noticed this same hissing sound is heard on recorded videos!
cb474 said:
Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]
Click to expand...
Click to collapse
Rattling is likely the ois of the camera
Reported... waiting for feedback... Hold on everyone...anyone with pixel 2 xl can confirm if its also happening on the bigger one?
turn off nfc... temporary work around for the meantime...
For info I don't believe i'm getting this, i've used the unit pretty extensively since i received on Wednesday. I'm in the UK and have the White 64Gb edition.
Wow, this is unacceptable. I am waiting for my Pixel 2 XL to arrive next week, if I have this issue it is going back to Google. For the money they ask you would think they test things like this.

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