****Update 10/27/17: I have received two phones white and black both RMA replacements and I am extremely happy to report they do NOT have either issue. I have an observation to make though regarding the high pitch sound and also why Google may not be approaching this the way we expect. The replacements do have a very very very very faint sound if you put your ear up to the phone. It is so quiet that you would need a dead silent room to hear it. I suspect this is what Google engineers think is going on with our devices and also why the response is lackluster. I will extend an olive branch to Google and admit, I would not replace the phones either if they are just like my new RMA phone. BUT! The issues these users are describing regarding the electronic noise is enough to hear in any area during every call. This is not something you can tune out. I wish you all the best and please let me know if I can help in some way. I don't want to walk away from this knowing how it feels to have that static/issue.****
*******Temporary fix - Turn off NFC******* Please still report this to google using the feedback option inside settings and about phone. *********
I received my Pixel 2 white version and have experienced clicking during phone calls. I have rebooted into safe mode, turned off wifi, bluetooth, always on listening and still experience it.
My wife got a pixel 2 as well and it does not exhibit the clicking sound.
Both phones have a high pitch frequency noise while in phone calls regardless if it is wifi or carrier signal.
I have contacted google support and they have not had any reported issues. Please post here if you have experienced high frequency noise and/or clicking. Here is a reviewer that experienced the clicking as well.
https://www.phonearena.com/reviews/Google-Pixel-2-and-Pixel-2-XL-Review_id4431/page/4
Anyone have advice on diagnosing it?
I ordered both phones from google and use them on T-Mobile.
***Clicking occurs outside of phone calls only when screen is on and unlocked. I have also tried safe mode in addition to airplane mode.***
These are the instructions Google Support gave me.
--------------
We only have the 2 options to get you another device. We can do what we call Advanced Replacement. With this, I send you labels for the original phone and a link to order the replacement. We don't charge you, but there is an authorization hold placed on your payment method until we receive the original phone. This lets you keep using the phone you have while you wait and is usually the faster option.
We also have the option for a Standard Exchange. With this, you send the bad phone back first and when it reaches our warehouse, a replacement is shipped out. This way typically takes 5-10 business days and requires no authorization hold, but you are without the phone during that time.
--------------
Mods, can you change the title to "High-frequency noise & clicking when screen is on and unlocked RMA"
No issues here. Unlocked version using Verizon.
I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.
weinga16 said:
I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.
Click to expand...
Click to collapse
I noticed the clicking goes away when WiFi calling. High pitch noise is present at all times except when screen is locked.
I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded
soundwave123 said:
I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded
Click to expand...
Click to collapse
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
I started a thread about this at Google's product forums so that if this is a widespread issue, they can be alerted to it.
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/google-pixel-2/TTCkF_SrlpQ
---------- Post added at 10:55 AM ---------- Previous post was at 10:52 AM ----------
bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Hopefully this is similar to what plagued the iPhone 8 and can be fixed in an update. It sounds like a very similar issue.
I am experiencing the clicking noise too. It occurs all the time while the screen is on, not just in calls, but its only audible with the phone against your ear. It gave me a headache after a 20min call. It is very noticeable to me. I also hear the high frequency noise during calls if the screen is off.
Android Central also mentioned the clicking noise in their review video.
I have opened a topic on the Pixel support forums. I highly recommend anyone with this issue post there so we can get some attention to this issue.
https://productforums.google.com/fo...!msg/phone-by-google/XuQgtm5dK8I/7SZD7EfxAAAJ
bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Yeah, it never occured to me before to hold the earpiece on my phone to my ear, when not making a call. But I just tried it with my Nexus 4 (that I'm replacing with a Pixel 2). When the screen is on, with my Nexus 4, but not in a call, I hear a static-like noise and an electronicy noise; it is very faint and only audible in a very quiet setting. When the screen is off I hear only the static noise and it seems even more faint. I don't notice anything during calls, because I assume the sound of my caller is far louder and drowns out any background static.
Thinking about it, it seems like any speaker, connected to an amplifier, with the volume all the way up (my usual setting on my Nexus 4) makes static and electronic noises. In my car, if I turn the stereo all the way up, without playing anything, there's quite a bit of noise coming through the speakers. And one is certainly use to hearing the hum of speakers, when a powerful sound system is turned on.
I'm assuming that when the system is on, there is a completed circuit to the speaker, and it is difficult to have a pefectly clean signal. Any surrounding electro-magnetic activity (of which there is a lot in a phone, the power source; the cellular, wifi, and bluetooth radios; probably elements of how the screen functions) would potentially create interference in the voltage on the circuit to the speaker (i.e. earpiece), in essence creating micro-voltages that would cause noise in the speaker. After all, that's all a speaker does, it turns amplitude in voltage into sound (I think, I'm not an expert on this). So tiny random voltages from interfence would create noise of some sort or another.
I wonder if it's almost impossible not to have this effect with a speaker (you'd have to have a perfectly clean power source with no interference and everything connected to the speaker would have to be perfectly shielded).
Anyway, obviously this sort of phenomenon can be more or less noticeable. So I wonder if all phones do this, but it's more noticeable on the Pixel 2 for some reason.
The clicking noise is more interesting, because it's regularity reflects some sort of interference that is not just random interference from other electronic components. It's also curious that a couple people report not having this issue on the Pixel 2--maybe it's there, but much less noticeable?
Anyway, I'll be interested if people replace the device and get another one without the issue.
Goes away when camera is open. Make a call then open camera. Sound is gone.
Can confirm my Pixel 2 also has this clicking + hissing noise. It happens ALL the time when the screen is on, and obviously is a lot more obvious when you are using the phone for a phone call. Has nothing to do with RF cell output because it also happens when using the speaker in airplane mode + wifi. hopefully there's a software fix for this, but it just sound like interference from the circuits into the speaker... Although it's not super annoying it should not be happening.
I am experiencing the same problem as well
---------- Post added at 04:44 AM ---------- Previous post was at 04:39 AM ----------
davwman said:
Goes away when camera is open. Make a call then open camera. Sound is gone.
Click to expand...
Click to collapse
Mine goes away too when the camera is open
I've contacted support and have a replacement on the way. Hopefully it's gone. I don't have much confidence
Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]
I just noticed this same hissing sound is heard on recorded videos!
cb474 said:
Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]
Click to expand...
Click to collapse
Rattling is likely the ois of the camera
Reported... waiting for feedback... Hold on everyone...anyone with pixel 2 xl can confirm if its also happening on the bigger one?
turn off nfc... temporary work around for the meantime...
For info I don't believe i'm getting this, i've used the unit pretty extensively since i received on Wednesday. I'm in the UK and have the White 64Gb edition.
Wow, this is unacceptable. I am waiting for my Pixel 2 XL to arrive next week, if I have this issue it is going back to Google. For the money they ask you would think they test things like this.
Related
Does anyone have white noise/static feedback issues with the audio? Its easier to notice when I use in-ear earbuds, but if I place my ears next to the speakers I can hear it as well. I'm not sure how to describe it but it doesn't distort the noise, its almost like a layer or white noise.
It only happens when the tablet is in use, someways to easily make it occur is by pressing apps/status bar/unlock screen but after a few seconds it goes away. However when I'm listening to music the white noise is always there, especially noticeable in soft/low instrumental music. Is this normal, does this happen to anyone else?
I already sent in one of my tablets for repairs only to have it sent back saying it was fixed when it wasn't. Then I had to send it back again for a replacement, and now this new tablet has the same issue. After all this I'm not sure if this is just normal or am i just that unlucky.
Please can anyone tell me if they have any noticeable audio issues so i know if i need to return this tablet again.
I had an issue before that the speaker would crackle in YouTube. But I think that was a software issue. Whatever you described does not sound normal to me. I don't notice any kind of white noise during normal use.
Sent from my SPH-D710 using xda premium
Ray_jai said:
Does anyone have white noise/static feedback issues with the audio?
Click to expand...
Click to collapse
No. Not from the speakers, over BT, or via a 3.5MM connection. And I have a pretty decent set of headphones that would definitely pick-up any distortion. The fact your experiencing it with all audio out makes it seem like s/w. It's not unusual to hear reports of the occasional 3.5MM jack being bad but most of the other audio related h/w is part of the circuit board. Try doing a factory reset. If it's gone after that it's something s/w or app related.
BarryH_GEG said:
No. Not from the speakers, over BT, or via a 3.5MM connection. And I have a pretty decent set of headphones that would definitely pick-up any distortion. The fact your experiencing it with all audio out makes it seem like s/w. It's not unusual to hear reports of the occasional 3.5MM jack being bad but most of the other audio related h/w is part of the circuit board. Try doing a factory reset. If it's gone after that it's something s/w or app related.
Click to expand...
Click to collapse
I did a factory reset and it the audio issue is still visible. :/ does this mean i need to exchange my tablet again?
Ray_jai said:
I did a factory reset and it the audio issue is still visible. :/ does this mean i need to exchange my tablet again?
Click to expand...
Click to collapse
Yep. It sounds like a h/w problem.
Can you guys try these two tests below and see if you hear it? Wear earbuds, preferably in-ear earbuds as it seems to pick it up a lot clearer, and be in a silent room when doing this.
Method 1
Turn the tablet on and have it on the unlock screen, wear the earbuds and make sure not to do anything, it should be silent. Proceed to unlock the screen and see if you hear any audible white noise in the background, after a few seconds you should hear a very low but audible click. After that click the white noise disappears.
Method 2
Have the tablet unlocked, and have your earbuds on. Make sure you don't do anything for a few seconds due to the nature of this test. After that proceed to expand the notification bar (lower right corner). After it expands see if you hear any audible white noise, after a few seconds there should be a click and the white noise disappears.
Those methods are the best and easiest way to explain how I replicated the noise. I've come to believe this is a hardware issue and a design flaw in the tablet because all the note 10.1 floor models at my local best buys also have this issue.
Ray_jai said:
Does anyone have white noise/static feedback issues with the audio? Its easier to notice when I use in-ear earbuds, but if I place my ears next to the speakers I can hear it as well. I'm not sure how to describe it but it doesn't distort the noise, its almost like a layer or white noise.
It only happens when the tablet is in use, someways to easily make it occur is by pressing apps/status bar/unlock screen but after a few seconds it goes away. However when I'm listening to music the white noise is always there, especially noticeable in soft/low instrumental music. Is this normal, does this happen to anyone else?
I already sent in one of my tablets for repairs only to have it sent back saying it was fixed when it wasn't. Then I had to send it back again for a replacement, and now this new tablet has the same issue. After all this I'm not sure if this is just normal or am i just that unlucky.
Please can anyone tell me if they have any noticeable audio issues so i know if i need to return this tablet again.
Click to expand...
Click to collapse
YES! I posted something about this, with STATIC in the title, but received no responses. I get a squeaky kind of static, most evident with earbuds. I'm using Shure and they're awesome, so I don't think it's them. I'm going to try another pair, just to isolate the issue. But I hear it during videos and music. During videos, if there's no sound at a particular point in the video, I don't hear it, but as soon as someone speaks, it's there right along with the audio, in sync with it.
It's REALLY annoying, as it makes listening to soft, quiet music as I fall asleep pretty impossible.
loribuono said:
YES! I posted something about this, with STATIC in the title, but received no responses. I get a squeaky kind of static, most evident with earbuds. I'm using Shure and they're awesome, so I don't think it's them. I'm going to try another pair, just to isolate the issue. But I hear it during videos and music. During videos, if there's no sound at a particular point in the video, I don't hear it, but as soon as someone speaks, it's there right along with the audio, in sync with it.
It's REALLY annoying, as it makes listening to soft, quiet music as I fall asleep pretty impossible.
Click to expand...
Click to collapse
I'm glad someone else hears this, can you try the 2 methods I listed in the post before yours? I want to see if the white noise is the same one I'm hearing.
i got surface pro on the first day morning. and I found this microphone problem hours ago when I first make a Skype phone call with my friend.
My friend told me that there is very loud background noise. So I make some tests with several recorder app in different room and tried to unplug power . And the noise is not caused by fan. The background noise is big enough to be noticed (very big in some sense) and sound like electronic noise. Like electromagnetic interference.
So I wonder if you guys have the same problem? or I guess I need to replace for a new one.... I always get bad luck on electronic stuff...
Could anyone try it out? thank you.
2haoxiaoyi said:
Could anyone try it out? thank you.
Click to expand...
Click to collapse
Record the sound, post a clip. Frankly, I doubt unusable background noise pickup by the mic would be acceptable, so it's not at all likely all of them do this.
For kicks, did you crank up the mic boost or levels? Perhaps you just need to lower them...
I am having the same issues, lots of backround noise.... I am going to mess around with the mic levels when I am in a quiet location, and see how It goes. I'll post back soon.
When I tried to record an audionote in (the full version of) OneNote, I noticed that there was a LOT of background noise, like the mic levels had been turned up way too much. Turns out that was exactly the case: by default, I had been set to a 24dB gain boost! Silly Microsoft.
Setting gain to 0dB and microphone level to 75 worked just fine for me.
Just wondering if anyone us hearing an audible clicking noise coming from the phone when typing with vibrate on keypress switched on. For me it's every five or so key presses there is an audible click noise, as if the vibrating part hits something.it's not too loud, but loud enough to be heard. If you use a keyboard that lets you change the vibration duration, shorter durations such as 10ms or below results in it happening every keypress.
Is anyone else experiencing this?
I had this too on 2 Moto G.
Sent from my HUAWEI Y300-0100 using xda app-developers app
Did you also hear the same noise when going in and out of the camera?
Just wanted to know if it's normal really or if I should be seeking a replacement. Have a feeling it's going to get annoying!
I get them both too, don't think it's anything to worry about.
The camera one is something to do with auto focus as far as I'm aware, and I use Google Keyboard from the Play store with swiping to type so I don't notice the haptic feedback one as much any more.
Bill
vuo said:
Just wondering if anyone us hearing an audible clicking noise coming from the phone when typing with vibrate on keypress switched on. For me it's every five or so key presses there is an audible click noise, as if the vibrating part hits something.it's not too loud, but loud enough to be heard. If you use a keyboard that lets you change the vibration duration, shorter durations such as 10ms or below results in it happening every keypress.
Is anyone else experiencing this?
Click to expand...
Click to collapse
This is driving me slowly nuts. I type pretty fast using SwiftKey which seems to make it more noticeable. I guess the shorter it vibrates the more it clicks or taps or whatever it's doing to make the annoying noise.
Is there anyone that DOESN'T get this? I'm seriously tempted to return it at this point in the hope of getting one that doesn't make a tapping clicking noise when it vibrates on touch. So it would be good to know if there are people out there who haven't experienced this.
I have two Moto G's at the moment.
The first one has a permanently stuck on blue pixel in the middle of the screen.
So I bought another (to transfer across and then refund the first). The second unit has this click with haptics.
The tone of the vibrate / haptic is noticeably different between the two phones too (the clicking unit sounds much buzzier).
So thumbs up for Moto Quality Control...
I took the phone which makes this noise with the haptics on apart, and can confirm that the noise is not from the buttons on the side rattling or any other part in the back of the phone. It sounds to me like it is making some component of the earpiece or the front camera rattle.
For anyone interested, here is a photo of the inside of the back cover that I took:
https://docs.google.com/file/d/0B-_YzKUQ1hkzTVd4NW5HbGJ4R0k
jfinnie said:
I have two Moto G's at the moment.
The first one has a permanently stuck on blue pixel in the middle of the screen.
So I bought another (to transfer across and then refund the first). The second unit has this click with haptics.
The tone of the vibrate / haptic is noticeably different between the two phones too (the clicking unit sounds much buzzier).
So thumbs up for Moto Quality Control...
Click to expand...
Click to collapse
So we have one person confirming that at least one device does not have the rattling vibration. Mine definitely has this and it's sounding from those I've asked that it is more common than not. Well this sucks. I guess I can go without haptic at all. Because it's darn annoying. Sounds like a cheap toy. I'm still slightly tempted to return mine and see if the next one they send does not have the rattle.
---------- Post added at 04:11 PM ---------- Previous post was at 03:49 PM ----------
vuo said:
Just wondering if anyone us hearing an audible clicking noise coming from the phone when typing with vibrate on keypress switched on. For me it's every five or so key presses there is an audible click noise, as if the vibrating part hits something.it's not too loud, but loud enough to be heard. If you use a keyboard that lets you change the vibration duration, shorter durations such as 10ms or below results in it happening every keypress.
Is anyone else experiencing this?
Click to expand...
Click to collapse
This is what mine sounds like. http://www.youtube.com/watch?v=GmJPscnVodg
Does yours sound like that? It's really annoying and sould like a defect. At least I hope that's a defect because it's horrible.
LudicrousPeed said:
This is what mine sounds like.
Click to expand...
Click to collapse
Yours is defective, obviously.
shaftenberg said:
Yours is defective, obviously.
Click to expand...
Click to collapse
From those I've talked with, that's actually the more common experience. If you don't have the rattle, you lucked out.
LudicrousPeed said:
From those I've talked with, that's actually the more common experience. If you don't have the rattle, you lucked out.
Click to expand...
Click to collapse
I think you are correct - at least for units currently on sale via Tesco in the UK. My update - 3 of the 4 I've had through my hands have had the rattle. 2 have had stuck pixels (one which disappeared of it's own accord). So:
Phone 1: Quiet vibrate + 1 perma-stuck pixel + case corner creaking
Phone 2: Clicky vibrate
Phone 3: Clicky vibrate + stuck pixel (fixed itself)
Phone 4: Clicky vibrate
Did you buy through Tesco? I wonder if they got em cheap... they are certainly selling them cheaper than everywhere else.
I am beginning to think this is a characteristic - but it does detract a bit from the experience (especially with haptics turned on at the factory).
You could reduce the haptic duration for the AOSP keyboard which improves things while texting (try 10-13ms), and disable system haptics for other stuff.
Guys, did we get a conclusion if this is normal on this device? Mine does this as well.
Thanks
btk97 said:
Guys, did we get a conclusion if this is normal on this device? Mine does this as well.
Thanks
Click to expand...
Click to collapse
I think it is pretty normal. It's just cheap. Although it just might be a failure to properly attach the vibrating mechanism to whatever it attaches too. I have talked to some people with even the Moto x and they said that all of a sudden one day, theirs started making this sound. As if it detached. I have also seen a Nexus 4 with the issue.
In all likelihood, if you got a different Moto G, it will have the same issue. But it's really not bad at all if you turn haptic feedback off in general and for the your keyboard input.
I'm noticing that my wife and other people I've called mentioned not always being able to hear me, as if I'm walking away from the phone and then audio becomes almost inaudibly weak - or gone even. I've tested this and it seems that there is some aggresive filtering going on, when moving the handset away from you mouth a few inches, audio indeed drops significantly for the other party and quickly disappears completely. Talking directly into the mike and putting it in speaker mode solves the problem, but I really would like to make calls in a normal fashion also.
Doen anyone recognize this?
It seems related to how aggresive the phone filters out ambient noise / and/or uses a cut-of point for audio strength. Anyone know of a way to adjust that?
I have just tried calling a day ago and nobody has mentioned anything to me.
I haven't encountered such an issue either, I've made numerous phone calls recently.
Which ROM are you running?
So far, I've tried weeklys 20.9.3, 20.9.17, 20.9.24 - then switched to stable 12.0.10.0 and now 12.0.13.0.
It might be due to the fact that the gel case that comes with the phone seems to have a narrow opening for the mic, which is directed downward. Combined with the top speaker facing up, which means I need to hold the phone below my ear to hear the phone sound clearly, both distance to the phone mic and the direction of it (facing away from my face) are very sub-optimal. I'll try to modify the gel case a bit to make a small audio channel towards the mic, maybe that helps.
It's not a gel case and the microphone ports on it are perfectly fine.
AerationCheese said:
It's not a gel case and the microphone ports on it are perfectly fine.
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How (and who) is this going to help?
I am having exact same issue. It happens with no cover on. I'm using xiaomi.eu rom, are you on chinese rom or EU?
I noticed the OXYGEN UPDATER APP now has Android 12 available to install but it hasn't quite made it to the official update in the settings. Just wondering if anyone has tried this update and whether you experienced or heard of any bugs?
I have no reason to think there is but Ive literally heard nothing good, bad or neutral. It's like no one owns this phone anymore. An update like this used to be noteworthy. That said, if anyone reads this and you have info, please share. Thanks
I have updated my device today and one thing I have noticed the most is that volume levels after the update are much lower than they were. I cannot use normally my earphones indoors and cannot image how bad it will perform outdoors.
Would be grateful if someone knows how to fix such problem.
uacyber said:
I have updated my device today and one thing I have noticed the most is that volume levels after the update are much lower than they were. I cannot use normally my earphones indoors and cannot image how bad it will perform outdoors.
Would be grateful if someone knows how to fix such problem.
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I appreciate the feedback. I still haven't updated, but lately I've had volume issues. Both pairs of ear buds are noticeably lower than they were in the past. On one pair the right ear bud is barely usable, especially in a somehat noisy setting, but it's gotta be an issue with the ear bud.
In general, I need to crank them all the way up in the gym.
KLit75 said:
I appreciate the feedback. I still haven't updated, but lately I've had volume issues. Both pairs of ear buds are noticeably lower than they were in the past. On one pair the right ear bud is barely usable, especially in a somehat noisy setting, but it's gotta be an issue with the ear bud.
In general, I need to crank them all the way up in the gym.
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I have fixed the issue with low sound levels when using earphones, but, unfortunately, I cannot describe clearly how 'cause it was a bit incomprehensible. I just connected one more time my earphones to smartphone, opened some video on YouTube, then pop-out of some option about volume came out. Then I tapped on it and there was an option that has strange description (maybe it is because of localization) that I switched on, and the volume issue fixed magically. After that, I couldn't find that option once again in settings.
Sounds familiar. I think it's a built-in volume limiter. Should be able to find something in the settings and if not maybe enable developer settings and see if you find it there. Something like "absolute volume".
But it looks like you got it sorted out anyway.
Actually nevermind. I got that confused with something else. I believe all that would do is keep the earbuds and the phone volumes separate.
There's been talk that Android 12 and Android Auto don't work well in some cars - not OnePlus specific, but in general. Has anyone tried Android Auto with 12 yet on the OP8?
Alan
I did the update, and here is what I notice:
The icons on top of the screen are not the same size.
The Notifications sometimes are lost (Whatsapp/text etc)
Whatsapp voice calls echo and sometimes the phone does not ring
Ghost touches when gaming (clash royale)
The screen goes ON for no reason
The battery sometimes is okay, sometimes it drains (your mileage may vary)
Screen unlock fingerprint behavior slow at times and sometimes is fine.
The volume issue that everyone is reporting
All of if has been reported to OnePlus. If you visit the OP forums everyone is pretty pissed off about it myself included.
Honestly, it feels like this is an Alpha version of the ROM and they are using the general public to test and find bugs.
This is pretty frustrating a phone is not a toy is a tool for work and to communicate with others.
Fingerprint unlock stops working after a few days. Reboot brings it back.
Just to update. AA works fine with Android 12 on my OP8