Clicking noise with haptic feedback - Moto G Q&A, Help & Troubleshooting

Just wondering if anyone us hearing an audible clicking noise coming from the phone when typing with vibrate on keypress switched on. For me it's every five or so key presses there is an audible click noise, as if the vibrating part hits something.it's not too loud, but loud enough to be heard. If you use a keyboard that lets you change the vibration duration, shorter durations such as 10ms or below results in it happening every keypress.
Is anyone else experiencing this?

I had this too on 2 Moto G.
Sent from my HUAWEI Y300-0100 using xda app-developers app

Did you also hear the same noise when going in and out of the camera?
Just wanted to know if it's normal really or if I should be seeking a replacement. Have a feeling it's going to get annoying!

I get them both too, don't think it's anything to worry about.
The camera one is something to do with auto focus as far as I'm aware, and I use Google Keyboard from the Play store with swiping to type so I don't notice the haptic feedback one as much any more.
Bill

vuo said:
Just wondering if anyone us hearing an audible clicking noise coming from the phone when typing with vibrate on keypress switched on. For me it's every five or so key presses there is an audible click noise, as if the vibrating part hits something.it's not too loud, but loud enough to be heard. If you use a keyboard that lets you change the vibration duration, shorter durations such as 10ms or below results in it happening every keypress.
Is anyone else experiencing this?
Click to expand...
Click to collapse
This is driving me slowly nuts. I type pretty fast using SwiftKey which seems to make it more noticeable. I guess the shorter it vibrates the more it clicks or taps or whatever it's doing to make the annoying noise.
Is there anyone that DOESN'T get this? I'm seriously tempted to return it at this point in the hope of getting one that doesn't make a tapping clicking noise when it vibrates on touch. So it would be good to know if there are people out there who haven't experienced this.

I have two Moto G's at the moment.
The first one has a permanently stuck on blue pixel in the middle of the screen.
So I bought another (to transfer across and then refund the first). The second unit has this click with haptics.
The tone of the vibrate / haptic is noticeably different between the two phones too (the clicking unit sounds much buzzier).
So thumbs up for Moto Quality Control...

I took the phone which makes this noise with the haptics on apart, and can confirm that the noise is not from the buttons on the side rattling or any other part in the back of the phone. It sounds to me like it is making some component of the earpiece or the front camera rattle.
For anyone interested, here is a photo of the inside of the back cover that I took:
https://docs.google.com/file/d/0B-_YzKUQ1hkzTVd4NW5HbGJ4R0k

jfinnie said:
I have two Moto G's at the moment.
The first one has a permanently stuck on blue pixel in the middle of the screen.
So I bought another (to transfer across and then refund the first). The second unit has this click with haptics.
The tone of the vibrate / haptic is noticeably different between the two phones too (the clicking unit sounds much buzzier).
So thumbs up for Moto Quality Control...
Click to expand...
Click to collapse
So we have one person confirming that at least one device does not have the rattling vibration. Mine definitely has this and it's sounding from those I've asked that it is more common than not. Well this sucks. I guess I can go without haptic at all. Because it's darn annoying. Sounds like a cheap toy. I'm still slightly tempted to return mine and see if the next one they send does not have the rattle.
---------- Post added at 04:11 PM ---------- Previous post was at 03:49 PM ----------
vuo said:
Just wondering if anyone us hearing an audible clicking noise coming from the phone when typing with vibrate on keypress switched on. For me it's every five or so key presses there is an audible click noise, as if the vibrating part hits something.it's not too loud, but loud enough to be heard. If you use a keyboard that lets you change the vibration duration, shorter durations such as 10ms or below results in it happening every keypress.
Is anyone else experiencing this?
Click to expand...
Click to collapse
This is what mine sounds like. http://www.youtube.com/watch?v=GmJPscnVodg
Does yours sound like that? It's really annoying and sould like a defect. At least I hope that's a defect because it's horrible.

LudicrousPeed said:
This is what mine sounds like.
Click to expand...
Click to collapse
Yours is defective, obviously.

shaftenberg said:
Yours is defective, obviously.
Click to expand...
Click to collapse
From those I've talked with, that's actually the more common experience. If you don't have the rattle, you lucked out.

LudicrousPeed said:
From those I've talked with, that's actually the more common experience. If you don't have the rattle, you lucked out.
Click to expand...
Click to collapse
I think you are correct - at least for units currently on sale via Tesco in the UK. My update - 3 of the 4 I've had through my hands have had the rattle. 2 have had stuck pixels (one which disappeared of it's own accord). So:
Phone 1: Quiet vibrate + 1 perma-stuck pixel + case corner creaking
Phone 2: Clicky vibrate
Phone 3: Clicky vibrate + stuck pixel (fixed itself)
Phone 4: Clicky vibrate
Did you buy through Tesco? I wonder if they got em cheap... they are certainly selling them cheaper than everywhere else.
I am beginning to think this is a characteristic - but it does detract a bit from the experience (especially with haptics turned on at the factory).
You could reduce the haptic duration for the AOSP keyboard which improves things while texting (try 10-13ms), and disable system haptics for other stuff.

Guys, did we get a conclusion if this is normal on this device? Mine does this as well.
Thanks

btk97 said:
Guys, did we get a conclusion if this is normal on this device? Mine does this as well.
Thanks
Click to expand...
Click to collapse
I think it is pretty normal. It's just cheap. Although it just might be a failure to properly attach the vibrating mechanism to whatever it attaches too. I have talked to some people with even the Moto x and they said that all of a sudden one day, theirs started making this sound. As if it detached. I have also seen a Nexus 4 with the issue.
In all likelihood, if you got a different Moto G, it will have the same issue. But it's really not bad at all if you turn haptic feedback off in general and for the your keyboard input.

Related

[Q] Loud Vibration

So I moved from a Nexus 4 to Nexus 5! I must say that I love this phone already. However, I have noticed that the vibration feedback from typing is so incredibly loud, especially compared to my Nexus 4. I feel like when I'm typing that everyone around me can hear each key-press. Now I know I can turn it off, but I really like the feedback when typing. But man is it loud. Seems I'm gonna have to resort to a custom rom to turn down the vibration level eventually.
Anyone else notice this?
Yeah mine is the same UK White 16GB.
A friend has recently got a UK Black 32GB (I think), and his is perfectly fine, vibration is quiet as you would expect.
I am probably going to return mine to CPW and get a new one, but I will check that one over before leaving the store. I think the current know defects are the vibration motor, screen backlight bleed, dead pixels and loose power button. My N5 only has the vibration issue, everything else is perfect.
For now I have gone in to advanced settings on the Google Keyboard and changed the Vibration Duration to 5ms. This gives enough feedback but makes the volume less audible unless you are typing very fast.
U can turn it down
Sent from my LG-D802 using Tapatalk
---------- Post added at 12:35 AM ---------- Previous post was at 12:34 AM ----------
Touch sound off on sound setting
Sent from my LG-D802 using Tapatalk
BraydenJames said:
So I moved from a Nexus 4 to Nexus 5! I must say that I love this phone already. However, I have noticed that the vibration feedback from typing is so incredibly loud, especially compared to my Nexus 4. I feel like when I'm typing that everyone around me can hear each key-press. Now I know I can turn it off, but I really like the feedback when typing. But man is it loud. Seems I'm gonna have to resort to a custom rom to turn down the vibration level eventually.
Anyone else notice this?
Click to expand...
Click to collapse
had the same problem whit n4.. it is a branch thing..it irritated me i sold it after 5 days. bought a new one and it didn't had that problem
turning it down doesn't help,because it is noisy on very low levels
MattyPW said:
Yeah mine is the same UK White 16GB.
A friend has recently got a UK Black 32GB (I think), and his is perfectly fine, vibration is quiet as you would expect.
I am probably going to return mine to CPW and get a new one, but I will check that one over before leaving the store. I think the current know defects are the vibration motor, screen backlight bleed, dead pixels and loose power button. My N5 only has the vibration issue, everything else is perfect.
For now I have gone in to advanced settings on the Google Keyboard and changed the Vibration Duration to 5ms. This gives enough feedback but makes the volume less audible unless you are typing very fast.
Click to expand...
Click to collapse
fkloznica said:
had the same problem whit n4.. it is a branch thing..it irritated me i sold it after 5 days. bought a new one and it didn't had that problem
turning it down doesn't help,because it is noisy on very low levels
Click to expand...
Click to collapse
Ah, so it means mine is defective? Is this something Google would take and RMA for? That's a shame.. Everything else is great on mine
I actually have the opposite problem. The vibration on my N5 is almost _too_ weak. I'll have to test to see if I'd even notice it when it's in my pocket and I get a call (yes, I know, there are many jokes possible right there). The vibration on my N4 is actually harsh like described in the OP.
Checkout the Nexus 5 Defects thread in the General section. Other people, including me, have the exact same issue with the vibration. Trying to RMA it now . . .
Just exchanged my white Nexus 5 for a black as I much prefer the soft touch coating. The new unit has a quieter vibrate motor It still has the similar sound if you listen close but it's nowhere near as loud as the white one I had
Sent from my Nexus 5 using Tapatalk

Clicking while on phone calls

****Update 10/27/17: I have received two phones white and black both RMA replacements and I am extremely happy to report they do NOT have either issue. I have an observation to make though regarding the high pitch sound and also why Google may not be approaching this the way we expect. The replacements do have a very very very very faint sound if you put your ear up to the phone. It is so quiet that you would need a dead silent room to hear it. I suspect this is what Google engineers think is going on with our devices and also why the response is lackluster. I will extend an olive branch to Google and admit, I would not replace the phones either if they are just like my new RMA phone. BUT! The issues these users are describing regarding the electronic noise is enough to hear in any area during every call. This is not something you can tune out. I wish you all the best and please let me know if I can help in some way. I don't want to walk away from this knowing how it feels to have that static/issue.****
*******Temporary fix - Turn off NFC******* Please still report this to google using the feedback option inside settings and about phone. *********
I received my Pixel 2 white version and have experienced clicking during phone calls. I have rebooted into safe mode, turned off wifi, bluetooth, always on listening and still experience it.
My wife got a pixel 2 as well and it does not exhibit the clicking sound.
Both phones have a high pitch frequency noise while in phone calls regardless if it is wifi or carrier signal.
I have contacted google support and they have not had any reported issues. Please post here if you have experienced high frequency noise and/or clicking. Here is a reviewer that experienced the clicking as well.
https://www.phonearena.com/reviews/Google-Pixel-2-and-Pixel-2-XL-Review_id4431/page/4
Anyone have advice on diagnosing it?
I ordered both phones from google and use them on T-Mobile.
***Clicking occurs outside of phone calls only when screen is on and unlocked. I have also tried safe mode in addition to airplane mode.***
These are the instructions Google Support gave me.
--------------
We only have the 2 options to get you another device. We can do what we call Advanced Replacement. With this, I send you labels for the original phone and a link to order the replacement. We don't charge you, but there is an authorization hold placed on your payment method until we receive the original phone. This lets you keep using the phone you have while you wait and is usually the faster option.
We also have the option for a Standard Exchange. With this, you send the bad phone back first and when it reaches our warehouse, a replacement is shipped out. This way typically takes 5-10 business days and requires no authorization hold, but you are without the phone during that time.
--------------
Mods, can you change the title to "High-frequency noise & clicking when screen is on and unlocked RMA"
No issues here. Unlocked version using Verizon.
I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.
weinga16 said:
I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.
Click to expand...
Click to collapse
I noticed the clicking goes away when WiFi calling. High pitch noise is present at all times except when screen is locked.
I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded
soundwave123 said:
I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded
Click to expand...
Click to collapse
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
I started a thread about this at Google's product forums so that if this is a widespread issue, they can be alerted to it.
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/google-pixel-2/TTCkF_SrlpQ
---------- Post added at 10:55 AM ---------- Previous post was at 10:52 AM ----------
bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Hopefully this is similar to what plagued the iPhone 8 and can be fixed in an update. It sounds like a very similar issue.
I am experiencing the clicking noise too. It occurs all the time while the screen is on, not just in calls, but its only audible with the phone against your ear. It gave me a headache after a 20min call. It is very noticeable to me. I also hear the high frequency noise during calls if the screen is off.
Android Central also mentioned the clicking noise in their review video.
I have opened a topic on the Pixel support forums. I highly recommend anyone with this issue post there so we can get some attention to this issue.
https://productforums.google.com/fo...!msg/phone-by-google/XuQgtm5dK8I/7SZD7EfxAAAJ
bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Yeah, it never occured to me before to hold the earpiece on my phone to my ear, when not making a call. But I just tried it with my Nexus 4 (that I'm replacing with a Pixel 2). When the screen is on, with my Nexus 4, but not in a call, I hear a static-like noise and an electronicy noise; it is very faint and only audible in a very quiet setting. When the screen is off I hear only the static noise and it seems even more faint. I don't notice anything during calls, because I assume the sound of my caller is far louder and drowns out any background static.
Thinking about it, it seems like any speaker, connected to an amplifier, with the volume all the way up (my usual setting on my Nexus 4) makes static and electronic noises. In my car, if I turn the stereo all the way up, without playing anything, there's quite a bit of noise coming through the speakers. And one is certainly use to hearing the hum of speakers, when a powerful sound system is turned on.
I'm assuming that when the system is on, there is a completed circuit to the speaker, and it is difficult to have a pefectly clean signal. Any surrounding electro-magnetic activity (of which there is a lot in a phone, the power source; the cellular, wifi, and bluetooth radios; probably elements of how the screen functions) would potentially create interference in the voltage on the circuit to the speaker (i.e. earpiece), in essence creating micro-voltages that would cause noise in the speaker. After all, that's all a speaker does, it turns amplitude in voltage into sound (I think, I'm not an expert on this). So tiny random voltages from interfence would create noise of some sort or another.
I wonder if it's almost impossible not to have this effect with a speaker (you'd have to have a perfectly clean power source with no interference and everything connected to the speaker would have to be perfectly shielded).
Anyway, obviously this sort of phenomenon can be more or less noticeable. So I wonder if all phones do this, but it's more noticeable on the Pixel 2 for some reason.
The clicking noise is more interesting, because it's regularity reflects some sort of interference that is not just random interference from other electronic components. It's also curious that a couple people report not having this issue on the Pixel 2--maybe it's there, but much less noticeable?
Anyway, I'll be interested if people replace the device and get another one without the issue.
Goes away when camera is open. Make a call then open camera. Sound is gone.
Can confirm my Pixel 2 also has this clicking + hissing noise. It happens ALL the time when the screen is on, and obviously is a lot more obvious when you are using the phone for a phone call. Has nothing to do with RF cell output because it also happens when using the speaker in airplane mode + wifi. hopefully there's a software fix for this, but it just sound like interference from the circuits into the speaker... Although it's not super annoying it should not be happening.
I am experiencing the same problem as well
---------- Post added at 04:44 AM ---------- Previous post was at 04:39 AM ----------
davwman said:
Goes away when camera is open. Make a call then open camera. Sound is gone.
Click to expand...
Click to collapse
Mine goes away too when the camera is open
I've contacted support and have a replacement on the way. Hopefully it's gone. I don't have much confidence
Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]
I just noticed this same hissing sound is heard on recorded videos!
cb474 said:
Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]
Click to expand...
Click to collapse
Rattling is likely the ois of the camera
Reported... waiting for feedback... Hold on everyone...anyone with pixel 2 xl can confirm if its also happening on the bigger one?
turn off nfc... temporary work around for the meantime...
For info I don't believe i'm getting this, i've used the unit pretty extensively since i received on Wednesday. I'm in the UK and have the White 64Gb edition.
Wow, this is unacceptable. I am waiting for my Pixel 2 XL to arrive next week, if I have this issue it is going back to Google. For the money they ask you would think they test things like this.

Can't feel phone vibration?

When in vibrate mode, I can't feel any notification !
The phone does vibrate but the vibration is so slight I can't barely even hear it when the phone is close to me on the table.
When the phone is in my pants pocket or on a soft surface, I cant feel a thing at all.
Has anyone experienced this yet?
Thanks.
I can say what your describing is the exact issue I had with my OnePlus 5 and installed EX Kennel to bump the vibration strength but want by much unfortunately.
I have my OnePlus 6 in the OnePlus sandstone case and it cause the vibration much easier to hear sure to a slight restore but not annoying at all. I agree though in my pocket I barely hear it and certainly can't feel it.
Do you mean, it's normal and inherent to OnePlus to have very faint unfeelable vibration?
yeah the vibration on this phone is pretty crappy. They defiantly used cheap parts. One of my cons of this device.
-marco- said:
Admin Note: This is a special Q&A-formatted thread. Please follow this link to view it in your browser: http://xda.tv/post76677875
Click to expand...
Click to collapse
You can adjust vibration intensity for calls and notifications in the sounds menu
Actually it's not cheap parts, it's small parts. The vibrator seems to be very small (see iFixit) probably to make room for other things (which I approve )
That was the first thing I tried.
Before posting this thread.
Yep I'm in the same boat. The awful weak vibration on this phone really sucks. I hope it can be at least slightly improved in software...
unfortunately history shows it's not possible to mend it. Since OPO they couldn't manage a proper motor on any OP phones as I read. The saga continues. (I had OPO, this was my biggest issue at the time, now same with OP6)
so does everyone just keep the ringtones on?
It's a real shame - you don't notice how important it is until it's gone... I'm still holding out hope for a way to change the pattern - if it went a bit longer for notifications I might notice it but the two weak little buzzes aren't doing much. Any ideas?
i sit on my bed the phone stays besides me...maybe only 3 inch away from me.. notice only 3 inch and still I can't feel it or hear it.. it's not possible to always keep the phone in ring mode.. tried ex kernel to increase..it slightly improved but not that much to be felt... it's a shame..and i think I'll have to change this phone for only this reason..this is a pretty great phone but this little thing makes a world of a difference for me
---------- Post added at 12:02 PM ---------- Previous post was at 12:00 PM ----------
it's not quite possible...i had a 5t with same problem.. tried blu spark kernel and it improved to feel at least but with this op6 it's not possible because i tried ex kernel and same sh*t vibration
I've been consistently missing texts due to this. Is there a kernel fix anyone has? I'm thinking of installing one. CleanSlate looks good, but I don't think it does vibration intensity. Darn shame.
Looks like that's what it is.
Maybe we can ask Oneplus support to consider it for some next update?
I had the same issue with my OP5T. Could only feel light vibration and nothing when in pocket. Now the situation is even worse. My phone doesn't vibrate at all in Vibrate mode and I don't find any options to customize it.
Yeah, it sucks. Even coming from an old phone like the 6s Plus, the motor was a huge downgrade.
I was surprised to see that there isn't an option for making your own vibration patterns like iOS does.
Strange because it's usually iOS that abstains cool features.
Maybe some dev can build a magsik module that checks the proximity sensor and if triggered (like the pocket mode), it vibrates way longer, like 70ms.

Hardware issue? Strange noise from vibration motor.

Does anyone else have an issue with the vibration motor making a weird noise? Almost like it's not stuck in the phone properly. When I squeeze the phone it stops, as soon as I let go the sound returns.
You can check a video about this issue here:
https://photos.app.goo.gl/kUELFawUg8AArn4LA
Machiel187 said:
Does anyone else have an issue with the vibration motor making a weird noise? Almost like it's not stuck in the phone properly. When I squeeze the phone it stops, as soon as I let go the sound returns.
You can check a video about this issue here:
https://photos.app.goo.gl/kUELFawUg8AArn4LA
Click to expand...
Click to collapse
Sounds like you have a problem,my vibrate is quite loud but not as electronic sounding as yours.Mine is more deep bassey almost
If it also makes that sound when flat on a table or in your hand instead of on the case, then something is wrong indeed.
Machiel187 said:
Does anyone else have an issue with the vibration motor making a weird noise? Almost like it's not stuck in the phone properly. When I squeeze the phone it stops, as soon as I let go the sound returns.
You can check a video about this issue here:
https://photos.app.goo.gl/kUELFawUg8AArn4LA
Click to expand...
Click to collapse
Just looking at your video again. When you lift it up from the surface it sounds more like it does on mine
Greenforty1 said:
If it also makes that sound when flat on a table or in your hand instead of on the case, then something is wrong indeed.
Click to expand...
Click to collapse
Yes, it does it whenever the phone vibrates. Makes no difference if it's in the case, out, flat on the table etc. Only stops when I pinch the phone.
I'll start a chat with Oneplus for a repair order
Oh **** that's not good. Mine sounds tinny but solid. Not as nice as phones like the LG V30, but acceptable. Definitely that sounds bad. Take it back for warranty replacement IMO
I had the same problem and had to reduce the intensity of vibration via settings. Working is acceptable since then.
Only that it scared me when it suddenly started up.
Machiel187 said:
Does anyone else have an issue with the vibration motor making a weird noise? Almost like it's not stuck in the phone properly. When I squeeze the phone it stops, as soon as I let go the sound returns.
You can check a video about this issue here:
https://photos.app.goo.gl/kUELFawUg8AArn4LA
Click to expand...
Click to collapse
Sounds like you have a unique vibrator that no other phone has. Embrace it or... You should probably replace, because that's an actual moving part, and if not to spec, it could lead to a catastrophic failure, whatever that means.
nabbed said:
Sounds like you have a unique vibrator that no other phone has. Embrace it or... You should probably replace, because that's an actual moving part, and if not to spec, it could lead to a catastrophic failure, whatever that means.
Click to expand...
Click to collapse
That's one way to look at it. You're a glass half full kinda guy
I've send it back to OnePlus for repair monday, should have it back tomorrow. Happy for the quick repair by OnePlus.
I have the same exact problem. The strong vibration setting causing it but when I put it on medium its fine.
*Man, it would take like 2 weeks to get my phone back, I don't know if I should sent it for repair or not. :/
I have the same problem. Contacted OnePlus via live chat and was told this is normal and it happens on her OnePlus phone on strong vibration setting.
I decided to check on YouTube to see where the vibration motor is located. Put the phone down on a flat hard surface, applied a little pressure on the bottom half of the phone by holding phone by the sides. This seems to have 'fixed' it for me for now.
Looks like it is not 'normal' behaviour as the lady in customer services suggested. Probably just a slight quality control issue.
edit: seems it was temporary 'fix'. Rattling is back.
My launch-week OP6 just developed this issue. Leads me to believe it might be something like an adhesive working loose over time. Thank you for this thread. I've put my call vibration on medium (was high) which seems to alleviate it.
I have sent my OP6 for repair. Dropped it off at the local UPS service location, it is going from the UK to Poland. Lets see how long the turnaround will be and what, if anything, they do to fix this.
Checked the RMA tracking today and apparently the fault has been fixed. Spoke to someone on OnePlus live chat who said the vibration motor was faulty and has now been replaced.
Took a total of 4 days to receive the phone back. Vibration motor replaced and no longer rattles when set to 'Strong'. Now just restoring apps and data on the phone.
abdulhamid1978 said:
Took a total of 4 days to receive the phone back. Vibration motor replaced and no longer rattles when set to 'Strong'. Now just restoring apps and data on the phone.
Click to expand...
Click to collapse
Have the same issue in strong vibration setting. Open a service ticket with OnePLus. Did you send your phone with the original retail box ???,
Glsoto said:
Have the same issue in strong vibration setting. Open a service ticket with OnePLus. Did you send your phone with the original retail box ???,
Click to expand...
Click to collapse
OnePlus provided a return label to send from UK to Poland. I packed the phone in the original box for protection. Not necessary to send back in original box but has to be packed securely.
I have the same problem with the strange vibration sound.... But it only happens sometimes.
The noise comes from the metal power button and volume button. Nothing to be worried about. Its annoying but you can fix it by using full back cover.

Does the G7 Power also have the speaker problem where it doesn't play at full volume?

The problem in question goes way back to early moto devices like the nexus 6 and back. The issue is where the speaker doesn't play at full volume for the first second or so before going at full volume.
Is that still an issue here? I know it was on the moto x4.
I made a couple speaker phone calls on my Moto G7 Power and the volume is consistent. I hit the
speaker phone icon just after dialing and it doesn't fluctuate.
bukithd said:
The problem in question goes way back to early moto devices like the nexus 6 and back. The issue is where the speaker doesn't play at full volume for the first second or so before going at full volume.
Is that still an issue here? I know it was on the moto x4.
Click to expand...
Click to collapse
nucher said:
I made a couple speaker phone calls on my Moto G7 Power and the volume is consistent. I hit the
speaker phone icon just after dialing and it doesn't fluctuate.
Click to expand...
Click to collapse
The use case it usually occurs under is if the the phone hasn't been used for a while and then a Sound plays. Like receiving a text notification. What I've understood in the past is that however moto sets up their hardware, the software has to "wake up" the speaker to play at full volume resulting in a lag. If the speaker is awake, no problems. So your particular use case may not affect it.
Do you mean that the notification appears on the screen and the sound lags behind it or the sound fluctuates
when a notification comes in. I'll try to replicate the problem if I know what your talking about.
bukithd said:
The use case it usually occurs under is if the the phone hasn't been used for a while and then a Sound plays. Like receiving a text notification. What I've understood in the past is that however moto sets up their hardware, the software has to "wake up" the speaker to play at full volume resulting in a lag. If the speaker is awake, no problems. So your particular use case may not affect it.
Click to expand...
Click to collapse
nucher said:
Do you mean that the notification appears on the screen and the sound lags behind it or the sound fluctuates
when a notification comes in. I'll try to replicate the problem if I know what your talking about.
Click to expand...
Click to collapse
Sort of the second part. You will notice a fluctuation as if the tone starts off very quiet, regardless of playback volume, before quickly elevating to the correct volume. It's as if it suppresses the first second of the sound.
Yeah, this is why my alarms sound quieter the first second. My G7 Power suffers this issue.
Even though, this hasn't been any problem besides that the beggining of each alarm is gentler. If this is repeated in any other circumstances, I never realized. So it's not much of an issue anyway, at least for me.
Went to a best buy to test one out. Still Doss it. I don't know why moto has to do this to every phi e.

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