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Captivate Headphone Jack problem!!!

So I don't know if it's my ROM, my phone, or what, but I've tried 3 pairs of earphones, and sound only comes out of the left earbud. When I push down on the headphone jack I can sometimes get it to play faintly through both, but usually not. I'm putting the earbuds in all the way, they just don't seem to function. I treat my phone very well, and this really sucks, since I bought it for the music player mainly. Do you guys think AT&T will replace it? (After returning to stock, of course) or am I out of luck? Also, the water damage indicator shows no signs of water damage, and the phone itself looks great, since I usually keep it in a silicone case. I'd really appreciate any insight into this problem. =\
Thanks in advance.
**also, I'm running the newest version of Darkyy's Raw steel.

Silly question: Have you checked inside the headphone port for lint?
This happen to me with a phone once. Took me 2 weeks to figure it out. Since my phone was in my pocket all the time I had apparently gotten some lint in the port and packed it in tightly when I next tried to plug in some headphones.

ageros said:
Silly question: Have you checked inside the headphone port for lint?
This happen to me with a phone once. Took me 2 weeks to figure it out. Since my phone was in my pocket all the time I had apparently gotten some lint in the port and packed it in tightly when I next tried to plug in some headphones.
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Yep... Still nothing I notice that when I push down on the headphones farther than they "stick" I can get sound to play through both earbuds... huh...

Have you tried the earbuds that came with the phone?
The phone has a one year warranty, so if something is wrong they will replace it. But why mention the water sensor? Did it get wet at some point?

Of course AT&T will return it, if you bought it from them...?

OK guys, just an update....
So I called AT&T and put on my innocent, "what can haz root?" persona, and after a quick runthrough with a CS rep ("What's a factory data reset?") they issued me a refurb captivate under warranty. Just so everyone knows, this IS covered by the warranty, assuming you didn't do any physical damage to the phone.
As for the headphones, the left earbud on the stock ones went out after 4 months. They were freaking nice while they worked, though. =\
Thank you all for your suggestions and input.

I am now experiencing this issue for the second time. The first time it was under warranty so I just sent it off but now it's been over a year and I don't think they'll fix it.
For me it seems like my earbuds are what's causing it. They're really nice Shure brand earbuds with a pin for an in-line mic. I find that when I use them in certain jacks I have to pull the plug out a little bit to have them line up correctly without the sound getting super distorted. I think they're knocking something out of place.
However, since the earphone jack has been shot the second time I have a larger problem, the ear speaker is no longer working. Seemed to happen at the exact same time.
Anyways, I think I might get a OneX after this summer so I'm willing to crack this thing open. Any ideas as to what could be the issue?

[Q] Speaker and Microphone don't work anymore. Suggestions?

So while I was impaired, I managed to drop my skyrocket in a toilet about a month ago. Fished it out, dried it off for a couple days, thought it was fine when the radios started working again. First time I actually used if for a call after that the speaker seemed scratchy, so I just started using my work cell for voice calls because I didn't have the time to deal with it.
I finally looked at it again today, and from what I can tell neither the speaker nor the microphone work anymore, and I can't use headphones with it either. Bluetooth does work though, so if I really need to make a call on it, I can go out to my car and call from there... /o\
Edit: I just tested with the youtube and voice recorder apps, and they work fine. So it's something wrong with the phone app? I'm now really confused, since I was leaning toward it being a hardware issue, but that doesn't seem to be the case.
I called AT&T technical support and said I "dropped" it. They said that dropping voids the warranty anyway, and suggested a factory reset. Still no dice, so now I'm looking to the internet. Any suggestions?

its no doubt because you dropped it into water. If it powers on fine try taking it apart and giving it a good cleaning. Maybe corrosion somewhere. IDK, but thats what I would do

If this just happened I would have suggested using the rice trick, but seeing as how it was so long ago, im not really sure.

Microphone issues with MT4GS

I've had this Mytouch 4g slide for about 9 months now. It has been good so far, except for the fact that no matter what ROM I'm running on it, and no matter what the T-mobile signal quality on it is, I get poor microphone performance.
What I mean by that is that every few seconds, the microphone becomes completely muffled, and then restores clarity a few seconds later....
Is this something on my side with settings, t-mobiles side, or a faulty phone? It seems odd that the mic would work 100% for a minute, and then die for a few seconds later.
Perhaps I need to update a Kernal or something? I'm running what seems to be 2.6.35.14-cyanogenmod [email protected] #10
The Rom itself is Virtuous Inquisition v4.0.2, but I've tried CM and other ones as well.
Baseband is 10.48.9007.00U_10.12.9007.07_2M
Thanks for any help y'all can provide!

If it goes ROM to ROM and is constant from the same device my bet is hardware.
I had nearly the same thing happen with a GS4G I got on warranty replacement for my original MT4G.
Hastily spouted for your befuddlement

I actually just had this start happening to my phone. I've had it for just about a year now and had 0 problems with the mic. I was swapping some roms around 2 days ago. I made some phone calls and people kept asking if they were on speaker phone. I decided it may be the new ROM I was testing so I restored my backup and called them back. They said it sounded better but still not right. In fact one thought they were on speaker phone immediately before I could ask.
I use an Aegis case and have only dropped the phone a few times. If it's a hardware issue I'd say it failed on its own. Although since it traveled with the ROM change I can only conclude that it is indeed hardware.

xzuhto said:
I actually just had this start happening to my phone. I've had it for just about a year now and had 0 problems with the mic. I was swapping some roms around 2 days ago. I made some phone calls and people kept asking if they were on speaker phone. I decided it may be the new ROM I was testing so I restored my backup and called them back. They said it sounded better but still not right. In fact one thought they were on speaker phone immediately before I could ask.
I use an Aegis case and have only dropped the phone a few times. If it's a hardware issue I'd say it failed on its own. Although since it traveled with the ROM change I can only conclude that it is indeed hardware.
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prob you have dust clogged the mic (happens freq where i work) try carefully cleaning it out

crimedave1987 said:
prob you have dust clogged the mic (happens freq where i work) try carefully cleaning it out
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Any suggestions on how to do this? I'm worried something like compressed air would push dirt farther in. If I use something to actually push in the hole I'm concerned I'd cause damage to the Mic.

[Q] Dodgy mic when in call.

My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..

I am also having this problem. Friends complain of low/soft voice. Zero problems on speaker, video recordings, and inline mic. Maybe a software issue?
Sent from my Nexus 5 using xda app-developers app

exxpired said:
My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..
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Click to collapse
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.

jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
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First try didn't seem to make a difference... Will try again tomorrow
Sent from my Nexus 5 using Tapatalk

jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
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Click to collapse
Right so I left myself loads of voicemails.
Putting some bluetack on the noice cancellation mic does make all the difference in the world!
N/C Covered up:
Test 1: Speak normally on the phone Result: Can hear fine
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Still hear fine
N/C Uncovered:
Test 1: Speak normally on the phone Result: Can hear okay
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Cant hear anything very very faint
Test 3: Speak with the phone on loudspeaker Result: Can hear fine.

I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.

OTSS said:
I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.
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Click to collapse
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!

exxpired said:
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!
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I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.

jasbur17 said:
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.
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I had an s4&s3 and never had this problem before :/

exxpired said:
I had an s4&s3 and never had this problem before :/
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I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.

jasbur17 said:
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.
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Well, I just increased my overdraft to cover the cost of the replacement while I sell my s4, I really cant go back to it...this phone is t fast to leave. Im on the phone to google now for a replacement just to test it..make me feel better that it may just be software

I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.

donkeyhitman said:
I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.
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I actually gave the kind lady an example of when it happens and her reply was "sorry sir, I didn't quite get that"
Sent from my Nexus 5 using Tapatalk

I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.

greenkabbage said:
I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.
Click to expand...
Click to collapse
Been looking for this option everywhere!! Going to try it now, Thanks!
EDIT:
Sir, I do indeed love you
Seems alot better.
Although it you can hear more noise in the background but hey.

DELETE

I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!

liltbrockie said:
I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!
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Wish I could explain to Google that by turning noice cancellation off it fixes it kinda... But then id have to confess on rooting :/
Noticed it's pretty hard to talk outside.. Walking along a road.. Left myself a voice mail after my Gf complained about the noise (God she moans) sounds of cars going past really load... My replacement unit should be here tomorrow.. I hope it's not equally ****ed
Sent from my Nexus 5 using Tapatalk

I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).

cral said:
I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).
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I can tell you my Gf can hear me better now.. Seems like the mic is now over sensitive now though with noise cancellation turned off
Sent from my Nexus 5 using Tapatalk

Loudspeaker in call volume is terrible..

Hello,
Got my missus an S7 couple weeks back. I have noticed when we are on call with each other if she has the phone turned on loudspeaker I can barely hear her on my phone. Its so bad, can barely hear most calls so jittery.
Didn't expect this from the S7. Any one else noticed this or could check at some point. thanks.
Sent from my XT1575 using Tapatalk

Yes holy cow, me and my girlfriend got the S7 and have the same problem, loudspeaker is practically unuseable, crackling or cutting out and even when it is clear on a rare occasion the other party cant hear us due to cutting out, 4to5 bars on service and never dunked and since its both of our phones its definitly a phone issue, scouring every forum i can find for a solution. All i keep getting though is the stupid 10 common problems with s7 pages. Im so close to returning this pos. If i dont find a solution in the next week im returning and going back to using my nexus.

Android4Loot said:
Yes holy cow, me and my girlfriend got the S7 and have the same problem, loudspeaker is practically unuseable, crackling or cutting out and even when it is clear on a rare occasion the other party cant hear us due to cutting out, 4to5 bars on service and never dunked and since its both of our phones its definitly a phone issue, scouring every forum i can find for a solution. All i keep getting though is the stupid 10 common problems with s7 pages. Im so close to returning this pos. If i dont find a solution in the next week im returning and going back to using my nexus.
Click to expand...
Click to collapse
You can try to install a sound mod, but if it doesn't work then you are just one of the few unlucky who got a defected unit.

No problem here.
My speaker is too loud.

Problem here too
My problem happens when during conversation I turn my Speaker mode, the other side have trouble hearing me as my voice get "cut" - and on normal mode all is good.. any solution?