So while I was impaired, I managed to drop my skyrocket in a toilet about a month ago. Fished it out, dried it off for a couple days, thought it was fine when the radios started working again. First time I actually used if for a call after that the speaker seemed scratchy, so I just started using my work cell for voice calls because I didn't have the time to deal with it.
I finally looked at it again today, and from what I can tell neither the speaker nor the microphone work anymore, and I can't use headphones with it either. Bluetooth does work though, so if I really need to make a call on it, I can go out to my car and call from there... /o\
Edit: I just tested with the youtube and voice recorder apps, and they work fine. So it's something wrong with the phone app? I'm now really confused, since I was leaning toward it being a hardware issue, but that doesn't seem to be the case.
I called AT&T technical support and said I "dropped" it. They said that dropping voids the warranty anyway, and suggested a factory reset. Still no dice, so now I'm looking to the internet. Any suggestions?
its no doubt because you dropped it into water. If it powers on fine try taking it apart and giving it a good cleaning. Maybe corrosion somewhere. IDK, but thats what I would do
If this just happened I would have suggested using the rice trick, but seeing as how it was so long ago, im not really sure.
Related
The speaker on my fuze doesn't really work unless I sometimes tap it lightly, and even then it crackles. it started happening suddenly a few days ago. its really annoying because I can't hear incoming calls anymore, and the speakerphone feature doesn't work either. I'm using NATF's 3.4 ROM, and have been since it came out, but this only started suddenly. I've noticed a small "popping" noise ever time I get an incoming text/call/ or some type of incoming signal.
I think its obvious that this is a hardware problem. If I remember correctly, I think HTC devices come with a 1 year manufactuer's warrenty. Maybe I can make use of it?
Would I also have to unflash the phone and bring it to factory settings?
bump? can someone please give me some advice?
same problem...
speaker
Same problem, speaker stops working then works.
same problem, Mine finally went out all together, and I can only hear it when my ear is RIGHT NEXT TO THE SPEAKER....its very low...I need to go ahead and try to get a warranty replacement.
I suggest contacting ATT ASAP. even if you didn't purchase a replacement plan, HTC provides a warrenty for a certain amount of days. As long as your phone isn't otherwise damaged you can send it back
I did it, and got a newphone in about 4 days (though you can get expedited shipping for $12)
Hello all:
I am on my first replacement phone, and am experiencing a recurring problem that I also had on my original phone. At times during the call, the person on the other end will not be able to hear me (a la 'mute'), but I can hear them. I have confirmed that the mute function is not activated (even turned it on then off), but no luck. My initial impression was just a faulty microphone/hardware, but given that my second phone is also experiencing then same problem, I wonder if it is something that I am doing. I can assure you that I am not in any way blocking the microphone hole at the bottom of the phone (experimented with that to see if it was the cause). I can also rule out network issues due to moving between cells - I have experienced this problem driving and sitting still at my desk.
This problem, more than the GPS issue, will be the deal breaker for me - this is a business phone and I spend a substantial amount of time every day on work related calls.
Thanks in advance.
Thomas
I have the same issue. My coworker had the same issue with his the replacement under warranty.
If I use the headset it works fine. If I mute the phone and un-mute it it starts working.
Something is fishy with the microphone of this model ...
Okay, now this is getting ridiculous. Either I have really bad luck, or I am doing something wrong. On my second replacement phone, and like the last two, I have problems with the microphone cutting out during the middle of calls. Am I completely alone, or am I just lucky in getting phones with bad mics?
I keep the phone in my pocket with a body glove case. The mic is not plugged up, and it seems random. Could there be a software issue (ie a piece of software interfering and taking over the soundstream from the mic)? Even though the person on the far end cannot hear me, I can hear them.
Thanks
T
@ banesong: I'm having similar issues. I've had my phone for a little more than 24 hours. last night i couldn't hear anything coming from my mic and obviously could not communicate from my end. taking the battery out and back in fixed it for me. but i look at this as only a temporary solution. hopefully this isn't a hardware issue
I am having the same issue. I've had my Captivate since the end of July and it is running stock 2.1 that came with it and unrooted. I can't remember when the issue first started. But it has been doing it a lot more lately. It seems to happen around 8 or 9 minutes after I am on the phone call. At first I would hang up and just call back. Then I discovered that the mic would start working again if I just turned the speakerphone on and then off again.
It is really starting to get annoying now. I am thinking about getting a warranty replacement. The only reason why I didn't get a warranty replacement sooner is because I don't feel like having to remember and reinstall all the apps that I have on my phone now.
Having the same issue here and I have an idea about the problem.
If you remove the lid on the back that covers the battery the microphone is disabled and no warning appears on the screen. This is the same behaviour we are all experiencing.
There are two round blank spots on the inside of the cover matching two contacts on the phone. My idea is that the 'lid open' detection checks if the lid connects these two contacts.
My microphone usually starts working when I squeeze the phone.
Not sure about a workaround yet but connecting the two connectors directly inside the phone should solve it permanently (but voids the warranty).
Hope that helps.
T
Sorry, please ignore my previous message. I couldn't reproduce it yesterday so it must have been coincidence.
However, I have the same microphone problem and would like to know if there is a fix for it.
Cheers
T
Possible fix
I know this is an old thread but I have one of these old phones and was having this problem. After fiddling with the settings a bit I found a setting under Call Settings->Voice Call->Noise suppression. I unchecked the box and the mic seems to be working - for now.
So I think that my mic died and I'm looking to see if anyone else has experienced this.
1.People on the other end can't hear me, I can hear them fine.
2. When I've recorded a video, the sound playback was nothing but a static, hiss.
I've made no changes whatsoever to the device in a few weeks or so. I've gone through all the settings that I can think of, but I'm still taking suggestions. Thanks gang
Bolted
I had this happen on my incredible from time to time and a restart would resolve it.
Sent from my ADR6400L using Tapatalk
i had this same problem. I called Verizon and they overnighted me a new one, no charge to me, I just had to get the old one back to them in 5 days. They sent a label with it as well. They said they were going to send me a like new replacement. I said I wanted a new one and they said they would send one. It came in OEM packaging, just phone and back cover. whether its new or 'like new' it was immaculate.
I've rebooted a few times thinking the same thing.
I did have my Dinc replaced when the external speaker fried, but that was kind of a progressive failure.
Any more thoughts or ideas are welcome.
Bolted
So I tried using the speach to text, and there's noresponse from the mic. This is just a drag.
Bolted
Well I've tried the voice search and that works. Now the speech to text works as well actually that's what I'm using to make this post. This is just weird. If it weren't so late I could call somebody to test it and see if they can hear me now.
Bolted
Latest: So, this all started yesterday. I flashed an updated radio and the problem continued. This morning I was able to flash a corrected radio update and so far have been able to make two consecutive, successful and troublefree voice calls. I hope that was all there was to it (crosses fingers, knocks on wood, etc.).
Bolted
I've got a friend who has this issue. What radio did you use to fix it.
It's not fixed, I'm still trying to sort it out. For a time I thought that it may have had something to do with the headphone jack, but it wasn't.
My next random thought was to try a different kernel. This one: a.zip seems to be working so far. I haven't had but maybe two or three calls since flashing it and no need to call anyone. Every once in a while I'll do a Voice Search, or a Voice to Text text message, and it's worked. I'll try a Voice Recording or Video as well.
The only other thing that I can think to do is call Verizon and say, Hey, manufacture's warranty.
Before I forget, the kernel is one of Adrynalnye's. Let me know how things go with your friend's device.
Talked with Level 2 tech support and the guy pretty much said that there's nothing that he can do and it certainly sounds like a bad mic. New device will be here tomorrow. Here's a Blinding Flash of the Obvious though, meanwhile I can just use my Bluetooth earpiece...duh. lol
Hello all,
I've been searching around a bit, but didn't find any helpful threads. so I'll start a new one.
I noticed a few days back that people have trouble hearing me when I'm calling them. I sound very far away. I think it has to do with the noise cancellation on the back, because when i take of the back of the cellphone, the microphone works normal, or at least much better... very weird.
I already checked for dirt or dust in the little holes in the back .. but found nothing. Already tried pulling out the battery 30 sec, Hard-reset, latest updates, ... but nothing seems to work. is it possible to turn off the noise cancellation? Any suggestions?
oh btw, i don't do Wifi calling, so i use the normal gsm network.
oh yeah, one more thing, The mic seems to work fine if i use it to record a video with the camera.
My wife's Galaxy S6 has developed a problem where the earpiece speaker on the phone is pretty much unusable. She said it started sometime after the last system update. Software issue or do I need to check into a repair/replace. Phone's only a few months old. Got it just after Mother's Day.
Might have something to do with advanced calling. Make an hour long call to verizon for testing. Or just try turning it off all together and try.
Did a full factory reset...no joy. Sent in under manufacturer's warranty. Mods Can delete thread.