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Video Chat = Low Volume

Anyone else experiencing this in Qik? Tried over wifi and 3G, downloaded all updates. The volume is very low. Does this happen to anyone else?

OMG yes! I thought I was the only one? It's too damn hard to hear who I'm talking to. The person even asked me why I would bring the phone up to my ear every time he spoke. I hope an update can fix this.

I experienced the same thing using Tango. Tried doing a test chat with my friend on his iphone. He kept asking me to repeat myself and said the volume was low. I could hear him fine.
So, just to see, I tried it with the headphones and mic... MUCH better, he could hear me fine.
At first I thought it was the case maybe getting in the way, but taking it off didn't help at all.
Not sure what to make of it... hopefully, it is just some software problem and nothing major.
This is my first post BTW... After leaving the iphone a couple of months ago I have tried 3 Samsung Captivates (Galaxy S), 2 G2's, and 2 MT4G's... I think I finally got a keeper. This thing is redonkulous!
Legaleye3000 said:
Anyone else experiencing this in Qik? Tried over wifi and 3G, downloaded all updates. The volume is very low. Does this happen to anyone else?
Click to expand...
Click to collapse

same - tried over data and wifi. However... girlfriend used headphones and no headphones, and iphone head phones... could barely hear here. it would cut in and out sometimes too... she couldn't hear me half the time either... helllppppp this is why we bought this stupid phone!

i had the same problem today, i hope it's just a matter of an update, other than that this phone is awesome! i can't believe i got a MyTouch after having a g1, i thought i'd be a loyal vanilla user but this phone was too sweet to pass up

lol @2071. Yea I'm about to get it Tomorrow coming from a g1. I wish this was vanilla, or i can at least root

Double check that your call is going through the speakerphone. Is it possible that the video call audio is defaulting to the earpiece? I wonder because if it sounds normal using headphones then there's probably nothing wrong. Just a guess.

The other side they can hear me perfectly. Its just my ability to hear them. During the call, if I push the volume keys, the volume meter comes up on the phone as "media volume." Also, if I make a regular non-video call and put it on speaker, the speaker is LOUD. So its just confined to video calls..... Also, other media (music) is LOUD.

Ya I have also tried Tango and its the same low volume on The network or my wifi. I haven't tried headphones yet though.
from Snugs hTc ViSiON

I can confirm low volume as well. Seems to work way better with headphones in for both sides.
Sent from my HTC Glacier using XDA App

Alright, well make sure you all call in to tmo tech support so this becomes a known issue quickly!

im not experiencing low volume... what i am experiencing is when talking to my friend, I had to switch the mic on and off each time I wanted to talk and hear him.. kinda like a 2 way radio

Speaker buzzing noise

Does anyone have a problem where the earpiece makes a buzzing or rather high pitch noise when the volume is loud on a call
Sent from my Nexus S using XDA App

I have the same problem on a galaxy s 2.
it is random on calls. not sure if its a signal problem or rather a blown ear speaker. irritating at best, thinking what should I do with it now.

Vakas said:
Does anyone have a problem where the earpiece makes a buzzing or rather high pitch noise when the volume is loud on a call
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I'm getting that too on the European version of the Nexus S - I9023... ButI don't know if it's a hardware issue or a software issue...

.... me too....
My device NEXUS 9020T has been sent to the assistance for warranty, but when they sent it back the noise was still there .... even replaceing pieces (I don't know which ones...
Is there any the solution?
The noise is random

lukappaseidue said:
.... me too....
My device NEXUS 9020T has been sent to the assistance for warranty, but when they sent it back the noise was still there .... even replaceing pieces (I don't know which ones...
Is there any the solution?
The noise is random
Click to expand...
Click to collapse
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.

kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
Click to expand...
Click to collapse
I spoke today with a guy that fixes phones for a living and he told me that the issue is the filter from the earpiece. The phone might've suffered a bump at the store when the people there handled it and that messed with the filter. He said that I can take it to the Samsung service to get it fixed or I can leave it like this... He said it doesn't get worst in time if the issue doesn't get resolved...

this happens on and off with my Nexus S 4g...it drives me insane!!!
I did notice one thing. If I hold the phone kind of tightly and squeeze the backplate to the phone it doesn't make the noise or it makes it less noticeable.

Tuffgong4 said:
this happens on and off with my Nexus S 4g...it drives me insane!!!
I did notice one thing. If I hold the phone kind of tightly and squeeze the backplate to the phone it doesn't make the noise or it makes it less noticeable.
Click to expand...
Click to collapse
If it's the same thing as with mine, it's up to you if you can stand it or if you want to get it fixed by taking it in the shop...

kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
Click to expand...
Click to collapse
ok.... I do not remember what they have replaced, but i sent them my nexus s i9020T only for the buzzing noise.
They returned me with the same bug.... I've noticed, that when the buzz is in it, little tap on the back of the NEXUS and the noise go away .... it seems....
it could be that it is due for other components not well fixed to the chassis?
In september I will sent my nexus to them but I hope to read here the fix ... I had to wait "only" 45 days after sent my nexus to have it again on my hands

lukappaseidue said:
ok.... I do not remember what they have replaced, but i sent them my nexus s i9020T only for the buzzing noise.
They returned me with the same bug.... I've noticed, that when the buzz is in it, little tap on the back of the NEXUS and the noise go away .... it seems....
it could be that it is due for other components not well fixed to the chassis?
In september I will sent my nexus to them but I hope to read here the fix ... I had to wait "only" 45 days after sent my nexus to have it again on my hands
Click to expand...
Click to collapse
sorry to hear that.
I actually went to the samsung service centre some time ago, and the technician actually said that its normal to him. >_>
He put in some codes at the dialer and said something in the mic and it played the same words, (I ask him for the codes but he didnt want to give it to me) it did the exact loud buzzing sound from the in-ear speaker. I told him THATs the PROBLEM, but he was like thats normal man, if your speaker's blown, you would hear worse than that. He said he had to order a new speaker to have it "fixed" if I insist.
In the end I didnt leave the phone for the fix, thought to myself if I really can't stand it anymore I'll come back and get the speaker replaced or something.
so far I only had 2 friends that had the same problem. the other 3 friends has no such problem.

are there any news about the issue?

kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
Click to expand...
Click to collapse
support responded in kind: replacement soldered parts, replacing PBM

guys, I brought back my cell phone for assistance to fix the problem never repaired today! I inform you on his return

I sent my phone in for repair because my camera had a problem and I wanted to see if they could give me a stirdier volume button and fix my buzzing earpiece. The camera was fixed but nothing else. I think I'm calling later today to see if they can take another look at it. My cheaper lg optimus t doesn't have these problems so it's frustrating to see this phone haveso many problems.

lukappaseidue said:
guys, I brought back my cell phone for assistance to fix the problem never repaired today! I inform you on his return
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Click to collapse
Thanks please do update us
I'll be bringing in my galaxy s2 to the service centre too this week. Hope they know what I'm talking about.
---------- Post added at 07:12 AM ---------- Previous post was at 07:11 AM ----------
DarkKnight62 said:
I sent my phone in for repair because my camera had a problem and I wanted to see if they could give me a stirdier volume button and fix my buzzing earpiece. The camera was fixed but nothing else. I think I'm calling later today to see if they can take another look at it. My cheaper lg optimus t doesn't have these problems so it's frustrating to see this phone haveso many problems.
Click to expand...
Click to collapse
Please update us if you can, what fixed your problem. Thanks.

ok I got back my phone (SGS2 internaltion version) from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.

i still haven't sent mine in but after hearing that there is a REAL solution could you please tell me everything i should tell the person i talk to from samsung. i just hope they don't ignore the problem a second time and give me the phone back without doing anything to fix the problem.

DarkKnight62 said:
i still haven't sent mine in but after hearing that there is a REAL solution could you please tell me everything i should tell the person i talk to from samsung. i just hope they don't ignore the problem a second time and give me the phone back without doing anything to fix the problem.
Click to expand...
Click to collapse
I dialed a toll free line and let the engineer listen to the buzz, he seemed to be able to make out the buzz too. He said that it could be the glue used on the front speaker. I don't really understand how that would affect it.
But when I took back the phone and asked what was the issue, the same engineer informed that he couldn't actually find the problem, but he just changed the front panel with the speaker. I guess I was pretty insistent (the phone was still under warranty) and I even borrowed another dude's SGS2 for comparison (he was in another counter), everyone was staring at us.
Please note that I'm using a Samsung Galaxy S 2, the structure might be a little bit different, but from my search it seems samsung phones has the same buzzing with some the batches of Nexus S and SGS2.

[Q] Voice calls - Other party can't hear, reboot required

I've searched and it doesn't seem that many others are having this problem. My wife also has a Droid Charge and has never had this happen.
Basically, mid-call (usually 5-10 minutes, 1-2x a day), the other party will stop hearing me. I can hear them, but they can't hear me. If I hang up and call back, the problem is still there. Cycling airplane mode doesn't help... I actually have to reboot the phone. It's gotten to the point where I tell people if it happens, I'll call them back (since it takes a while to reboot).
This is with the stock ROM, as well as Humble 1.5.
Usually it's just silence on their end, but once in a while, the problem manifests as a screechy, random fax-type noise. Same thing... I can hang up and call voicemail and have it sound like that. I always have to reboot the phone.
Has anyone else had this problem, and if so, were they able to fix it w/o getting a replacement phone?
Thanks.

I have the exact same situation. Wife and I both have DCs. I got mine first. About the second day I had it, the screetching noise happened. It was so loud it almost blew my ear out. Hanging up and redialing did not help. I had to reboot the phone. I exchanged for a new phone for that and other reasons. The new replacement on does the same thing once in a while and the wife says there is sometimes a clicking noise then she can't hear me at all but I can hear her fine. She has had the screetching noice once.

91point6 said:
I have the exact same situation. Wife and I both have DCs. I got mine first. About the second day I had it, the screetching noise happened. It was so loud it almost blew my ear out. Hanging up and redialing did not help. I had to reboot the phone. I exchanged for a new phone for that and other reasons. The new replacement on does the same thing once in a while and the wife says there is sometimes a clicking noise then she can't hear me at all but I can hear her fine. She has had the screetching noice once.
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Click to collapse
Weird. I've only had the screeching noise one time. Usually, it's like my end is on mute.
I thought it might be the switch to 4g recently, but remembered it happened before then, too. Plus, it doesn't happen on my wife's phone at all.
I guess I'll have to get a replacement. Is there any way to ensure I get a new phone and not a refurb if I do a warranty replacement?
Sent from my Android using Tapatalk

Flapjack said:
Weird. I've only had the screeching noise one time. Usually, it's like my end is on mute.
I thought it might be the switch to 4g recently, but remembered it happened before then, too. Plus, it doesn't happen on my wife's phone at all.
I guess I'll have to get a replacement. Is there any way to ensure I get a new phone and not a refurb if I do a warranty replacement?
Sent from my Android using Tapatalk
Click to expand...
Click to collapse
You are going to get a refurb unless you are within 14 days. You can argue and they might give you a new one if you threaten to port out but other then that you will not get a new phone.

moondrius said:
You are going to get a refurb unless you are within 14 days. You can argue and they might give you a new one if you threaten to port out but other then that you will not get a new phone.
Click to expand...
Click to collapse
Damn. I'm a bit over 30 days. That really sucks, as I seriously doubt they'll be able to reproduce the problem with my phone, but will take it back and "refurb" it to the next unsuspecting owner.

[Q] Dodgy mic when in call.

My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..

I am also having this problem. Friends complain of low/soft voice. Zero problems on speaker, video recordings, and inline mic. Maybe a software issue?
Sent from my Nexus 5 using xda app-developers app

exxpired said:
My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..
Click to expand...
Click to collapse
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.

jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
First try didn't seem to make a difference... Will try again tomorrow
Sent from my Nexus 5 using Tapatalk

jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
Right so I left myself loads of voicemails.
Putting some bluetack on the noice cancellation mic does make all the difference in the world!
N/C Covered up:
Test 1: Speak normally on the phone Result: Can hear fine
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Still hear fine
N/C Uncovered:
Test 1: Speak normally on the phone Result: Can hear okay
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Cant hear anything very very faint
Test 3: Speak with the phone on loudspeaker Result: Can hear fine.

I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.

OTSS said:
I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.
Click to expand...
Click to collapse
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!

exxpired said:
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!
Click to expand...
Click to collapse
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.

jasbur17 said:
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.
Click to expand...
Click to collapse
I had an s4&s3 and never had this problem before :/

exxpired said:
I had an s4&s3 and never had this problem before :/
Click to expand...
Click to collapse
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.

jasbur17 said:
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.
Click to expand...
Click to collapse
Well, I just increased my overdraft to cover the cost of the replacement while I sell my s4, I really cant go back to it...this phone is t fast to leave. Im on the phone to google now for a replacement just to test it..make me feel better that it may just be software

I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.

donkeyhitman said:
I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.
Click to expand...
Click to collapse
I actually gave the kind lady an example of when it happens and her reply was "sorry sir, I didn't quite get that"
Sent from my Nexus 5 using Tapatalk

I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.

greenkabbage said:
I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.
Click to expand...
Click to collapse
Been looking for this option everywhere!! Going to try it now, Thanks!
EDIT:
Sir, I do indeed love you
Seems alot better.
Although it you can hear more noise in the background but hey.

DELETE

I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!

liltbrockie said:
I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!
Click to expand...
Click to collapse
Wish I could explain to Google that by turning noice cancellation off it fixes it kinda... But then id have to confess on rooting :/
Noticed it's pretty hard to talk outside.. Walking along a road.. Left myself a voice mail after my Gf complained about the noise (God she moans) sounds of cars going past really load... My replacement unit should be here tomorrow.. I hope it's not equally ****ed
Sent from my Nexus 5 using Tapatalk

I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).

cral said:
I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).
Click to expand...
Click to collapse
I can tell you my Gf can hear me better now.. Seems like the mic is now over sensitive now though with noise cancellation turned off
Sent from my Nexus 5 using Tapatalk

Call on Speaker Problem

Hey guys i have bought one plus 7 pro few days back , i have been using the phone and frankly speaking i am in love with this phone . i have to say that this is the best phone i have ever used.
Recently i came with a problem that while i am on a call if i put the call on speaker, my voice not go the other side. The person on the other side cant hear me.
So i tried to do it with two phones side by side thinking that it might be some network issue or something might be wrong in other user phone, but still it was like that while on speaker the person on other side cant hear me.
If anyone can help me out of this it would be appreciable.
Thanks

Yes ! Had the exact same issue with my one plus 7 pro. Would also get weird sounding feedback when on calls. No solution to the problem. Ended up turning it in under warranty and got a new phone sent to store, picked it up on Friday and haven't had any issues with new phone. Can't replicate issue with new phone either