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Hi Guys,
I've had the Att Galaxy S Captivate phone since December and it's been both a dream and nightmare. The phone is phenomenal when it's working but I've been having issues with them from the first phone.
Basically I've been through 4 yes 4 Captivates with the same issue. Let me first just say that I've kept them in pristine condition! The stupid things still have the original plastic on them! Either the phone is in my pocket or sitting on a table charging! None of them have ever seen the ground nor moisture of any kind including sweat!
The problem is basically this:
I'll be on a phone call or using the browser, then the phone will softly vibrate like I've provided a user input, the little bar will say External SD card removed. After that the screen will black out with the 4 soft keys still staying lit. Then the phone comes back up to it's lock screen and says Media Scanner running and it's an endless cycle after that.
Basically it's resetting but without the Galaxy S logo or the ATT logo in an endless cycle.
I read somewhere on
I don't have an SD card inserted nor do I have any suspicious applications. Hell the only things I have are Facebook, GasBuddy and Email synced.
I've done numerous hard resets, gotten a new sim card and 4 phones! Has anyone else had anything like this?
I take it your running the stock ROM?
In which case you have two options:
Get a new phone, or install a custom ROM.
Mikey's pretty much spot on with this one. Try a custom rom if you are stock. If not, go back to stock. Eliminate software as the cause first. If.it persists, new phone time.
Sent from my Oops it just shutdown again.
try removing your apps and see if it goes away, if it does put your apps back one at a time wait a few days to see if the problem returns between adding your apps if you get the problem without apps, do you have an external sd card if so, remove it and see if the problem returns, if it does, get a new phone.
csmeance,
Please reply if, and when, you solve the problem. I had virtually the same thing happen twice within 20 minutes, removed the battery and rebooted and haven't had it happen again.
MikeyMike01 said:
I take it your running the stock ROM?
In which case you have two options:
Get a new phone, or install a custom ROM.
Click to expand...
Click to collapse
I have the stock rom on the phone, no alterations what so ever! The only thing I've done in common on all 4 phones is sync my email and facebook.
id10terrordfw said:
Mikey's pretty much spot on with this one. Try a custom rom if you are stock. If not, go back to stock. Eliminate software as the cause first. If.it persists, new phone time.
Sent from my Oops it just shutdown again.
Click to expand...
Click to collapse
I've only used factory software on the phone and done numerous hard resets with tech support, and in one instance is made the problem happen right after it turned on without any sort of reason!
shadow65781 said:
try removing your apps and see if it goes away, if it does put your apps back one at a time wait a few days to see if the problem returns between adding your apps if you get the problem without apps, do you have an external sd card if so, remove it and see if the problem returns, if it does, get a new phone.
Click to expand...
Click to collapse
Like I said, I have the factory ATT apps and then an updated facebook one. As well I have that gas buddy app which I got with my 3rd phone since a friend suggested I use it to save some money!
NO external SD card used at all, hell I haven't even plugged it into the computer for anything!
FishDoc said:
csmeance,
Please reply if, and when, you solve the problem. I had virtually the same thing happen twice within 20 minutes, removed the battery and rebooted and haven't had it happen again.
Click to expand...
Click to collapse
I've done that a few times with my first 1st and it would help for a day or two and reoccur over and over.
Multiple phones with a problem regarding external SD card makes me think something is wrong with your SD card, try formatting or a different card.
Seanbest said:
Multiple phones with a problem regarding external SD card makes me think something is wrong with your SD card, try formatting or a different card.
Click to expand...
Click to collapse
But I'm not putting in an SD card! Only thing that goes into the new phone is the battery and SIM chip!
Maybe it's referring to the internal SD card
Got a new phone from ATT so I'll wait and see what happens with this one...
are you using the stock samsung wall charger? Using chargers that provide less than 1000mA current make the phone think it's being used by a computer as a USB device. When the phone is removed from the charger, it then rescans the SD cards,etc...
Download RescanMedia, disable media scanning until you need to use it. FYI, you must have USB debugging enabled to use RescanMedia.
Maybe that will help you.
Umm well.. u're saying that u're syncing the Email on all 4..
If u're syncing to Exchange, maybe it propagates some kind of a "bad" certificate on your phone making it do silly things?
This has happened with 4 phones? Why don't you insert an sd card and see if that does it? Or go to settings and mount/unmount sd card?
Four phones with the same fault is highly suspicious. Focus on the things that are common to all phones. I would start with the sim
Loftus said:
Four phones with the same fault is highly suspicious. Focus on the things that are common to all phones. I would start with the sim
Click to expand...
Click to collapse
I already have gotten 2 new sim cards and am going to get another one today. I got the 5th one a few days ago and put the 2.2 update from Samsung and Att on it. Today the same thing is happening. I'm going to make a video of it and send it to att and samsung. This is getting ridiculous...
I'm using the stock charger and the ATT stuff only. I've noticed though with the 2.2 update, the phone will vibrate twice quickly, then once, then freeze and shut off and restart. With 2.1 on all the other phones, it would just restart without any sort of vibrate/tone.
Also this is with it off the charger and on the charger. It doesn't matter at all.
Just as an aftertought, the only thing that I have done in common is talked on the phone while it's been on the charger. When I do this the phone gets VERY hot and I end up using the speaker phone function. Is it normal to do this on the capitvate? I know my old Tilt 2 used to do the same.
Update: Called up ATT and they said to get another new sim, they think it might have been corrupted somehow with the captivate update. I'm going to grab a new one!
When they send you a new phone, do you get a new battery too? You said it gets really hot, maybe there's something wrong with that.
Sent from my SAMSUNG-SGH-I897
s3 turning off randomly requiring battery pull to restart. here is the breakdown to date problem occured,verizon tech sent replacement phone, that phone did it so sent it back and kept original phone, replaced sims card, problem still there, replaced battery, problem still there replaced phone again, still there, replaced sims card and battery again,guess what phone is still shutting off randomly, stock rom,factory mode (no apps)nothing not even email linked all software ota up to date. all is documented by verizon and and sumsung but everytime i talk to them all i get is the same old we can send you a like new phone after all the resets and ect., i dont want another s3 that is reman wich i know does they same thing and i didnt really want to exchange what i thought was the best for a droid wich verizon wants to do and sammy wants to send reman. i have already had two other reman phones that do the same thing. now here is the kicker i own 3 total s3's and now guess what one of the other is doing it now too. is there anybody else having this problem? is there a way to track what is running when it shuts down?would a different kerrnel help? would a different rom help? could this be my account with verizon? any help at all i dont know what to do?
more info
i am starting to think this is a problem with the screen not waking up and staying dark and not necessarly shutting down. any ideas on ways to check this?
coop245 said:
i am starting to think this is a problem with the screen not waking up and staying dark and not necessarly shutting down. any ideas on ways to check this?
Click to expand...
Click to collapse
Try another rom although it sounds like an app. Can't be the phone on that many of them. You only one reporting this problem so has to be something you are putting on phone.
prdog1 said:
Try another rom although it sounds like an app. Can't be the phone on that many of them. You only one reporting this problem so has to be something you are putting on phone.
Click to expand...
Click to collapse
both phones are doing this on stock. no apps installed
My friend had 8 replacements through verizon before he got a good one. So try a couple more times maybe. I know it is really inconvenient but honestly the GS3 is the best Android on Verizon right now (arguably atleast) and they probably won't let you trade up to a Razr HD Maxx which is the only one I would recommend.
I'm having the same problem apparently. I just bought this phone used and activated it monday night. That night, i plugged the phone into the charger while i slept and the phone shut off overnight. Phone wouldnt turn on with the power button - required a battery pull to restart.
Going through tuesday, the phone worked fine. However, in the evening, the phone was idle for a few hours, and when I went to check it before going to bed I found it had powered off again! Required another battery pull to restart...plugged it into the charger, and went to sleep. When I woke up, I again found (for the third time) that the phone had powered down, and required another battery pull to restart.
Going into wednesday, phone is working fine. Then I leave it idle in the afternoon for a few hours during work, and when I get ready to drive home, I find it is again powered down, requiring a battery pull to restart (fourth time in less than 2 days).
Now I go to visit verizon, and the rep tells me (after I think he was looking through some company forums for answers) that I should try clearing the cache from every app, since maybe the data was corrupted during my OTA update to JB (which i installed monday night), and some app was causing this problem. So I do that, and the same thing happens again overnight...battery pull etc...
I'm figuring next I'm going to do a factory data reset, possibly tonight. This is supposed to be my sister's christmas gift! Hah...trying to work the bugs out before tuesday. Any thoughts?
Starting a post with I'm not crazy sound like something a crazy person would say.... just saying.... But I agree with the earlier post that it could be app or rom based and only effecting the screen. These are the options I see you having:
1. Try freezing any apps you've installed one at a time and see if it stops
2. Make nandriod and try another rom and then come back if that doesnt fix it
3. Try this thread to clear everything and upgrade http://forum.xda-developers.com/showthread.php?t=1984436
-This method formats internal and external sd card AND bumps you up to rooted JB in the process. Use VRBLK3.
4. Get a replacement phone
KjK89 said:
Starting a post with I'm not crazy sound like something a crazy person would say.... just saying.... But I agree with the earlier post that it could be app or rom based and only effecting the screen. These are the options I see you having:
1. Try freezing any apps you've installed one at a time and see if it stops
2. Make nandriod and try another rom and then come back if that doesnt fix it
3. Try this thread to clear everything and upgrade http://forum.xda-developers.com/showthread.php?t=1984436
-This method formats internal and external sd card AND bumps you up to rooted JB in the process. Use VRBLK3.
4. Get a replacement phone
Click to expand...
Click to collapse
These options might work for the OP, but only #4 could work for me since i'm not rooting this phone (its for my sister). If I find a fix for my issue, i'll post here.
Are you guys using an sd card? If so it might be a corrupt file that the system goes over and gets stuck on, messing the cell up. Did you try making a backup on pc, formating your card (fat32) and putting you stuff back on it? Or take the card out and see if you get the same problem without it. If you're going thru all the replacements then its gotta be something that you use in common with all of em. GL!
Up until this afternoon I have been using my One X without issue running CleanROM 4.5. I took my phone out of my pocket and suddenly I got an error saying the SIM card is no longer detected. I immediately turned on airplane mode and then turned it off again, advice I remember reading from other people with similar issues, however it didn't fix the problem. Thinking it was possibly a contact error, I took the SIM out and put a piece of tape on the back and reinserted it, to no avail. I tried adding another piece of tape to make sure; again, nothing. I backed up everything and wiped the phone, and installed RebelMOD to see if it was potentially an OS issue; unfortunately, the different ROM makes no difference.
Am I SOL here on a software-related fix? Is it possible the SIM slot just went bad all of a sudden? I tried another SIM card from my work phone but it was not detected either, while the SIM from my phone was detected in my work phone. All of this points to a hardware issue, but I'm wondering where it came from and why it happened so suddenly, as well as what my options are.
Thanks in advance!
same problem
samlingx said:
Up until this afternoon I have been using my One X without issue running CleanROM 4.5. I took my phone out of my pocket and suddenly I got an error saying the SIM card is no longer detected. I immediately turned on airplane mode and then turned it off again, advice I remember reading from other people with similar issues, however it didn't fix the problem. Thinking it was possibly a contact error, I took the SIM out and put a piece of tape on the back and reinserted it, to no avail. I tried adding another piece of tape to make sure; again, nothing. I backed up everything and wiped the phone, and installed RebelMOD to see if it was potentially an OS issue; unfortunately, the different ROM makes no difference.
Am I SOL here on a software-related fix? Is it possible the SIM slot just went bad all of a sudden? I tried another SIM card from my work phone but it was not detected either, while the SIM from my phone was detected in my work phone. All of this points to a hardware issue, but I'm wondering where it came from and why it happened so suddenly, as well as what my options are.
Thanks in advance!
Click to expand...
Click to collapse
I'm having the same problem here, I had the phone for like 2 month and last week all in a sudden
no more reception as the phone doesn't detect the sim card anymore. The worst came after, I tried to open my sim tray with that HTC pin provided with the phone,and instead of opening it damaged the metal slot and couldn't get my sim card out. So now I m without phone as I had so bring back to JB Hifi and they had to send it over east for repair as the warranty goes through Fone biz and told me I have to wait 2 weeks for it to get repaired and sent back. Has anyone been throught that?
Thanks
Sudden SIM Destruction!!
I had that same thing happen, i was playing a game and all the sudden i heard a pop and no sim message appeared! My warranty wont cover because i have a tiny hairline crack on my screen! can anyone please help!
A pop is bad. Probably not easily repaired. For the others you could try a piece of tape on the sim give it a tighter fit up against the contact in the phone or purchase a new sim tray
Sent from my One X using xda app-developers app
Hi everyone, I dropped my phone a few days ago. It landed on the bottom right corner when looking at the screen. It landed on an angle so only the back and corner is damaged. Since then my sd card hasn't been functioning properly. It says the card needs to be formatted or just won't recognize it anymore. But when i remove and insert it again, it works fine. I tried the card in another phone and it works fine. Any idea what the problem is and if it's even relevant to the fall.
It probably is...if you are on custom ROM, then go back to stock, and see if you still have the problem. If there is, then most likely its a device issue. You can also try a different card to see if you have same issues as well...
It was something wrong with the software on my phone. I didn't have any roms and was just using apex launcher. I took it back to future shop and they did a factory reset and it got stuck in a boot loop. They ended up replacing it with a galaxy s4 for an extra $150. I miss my razr, the galaxy feels so cheap compared to it.
Maybe a bad phone...but 150 for a S4 is not too bad...
I have my HTC Ones SV rooted, with TWRP Recory. Yesterday my phone turned off few times when I was using Mobile Data. Today I can't turn wifi on and when I try to turn Mobile Data on phone turns off. I was using Saturn III Rom, but with Stock (T-Mobile.pl branded) it's the same story.
Any advice? And btw, how can I unroot my branded software and lock bootloader for warranty?
/Sloved:
Looks like Memory Card wes making problem (wierd, tho...)
/Sloved:
Looks like Memory Card wes making problem (wierd, tho...)[/QUOTE]
Strange. Is the sdcard broken at all or only for the phone? Wierd, indeed.
old.splatterhand said:
Strange. Is the sdcard broken at all or only for the phone? Wierd, indeed.
Click to expand...
Click to collapse
I formated SD Card and it works on PC and phone (no data has been lost). Still have some issues with phone, freezes on boot screen after restart :/
Seem like the problem is back (even without SC Card). Also I don't have wifi now (tries to turn on, but doesn't work).
I have similar problems, same ROM, but to me it looks like a SOD (screen of death) because i have to reinsert battery to power it on again... i believe it might be a side effect of internal memory/sdcard swap... usually happens to me when i take a picture and dropbox wants to sync/upload it. If my screen stays on, everything is ok, but when it goes off it's off
old.splatterhand, is it possible that it's related to sdcard swap, or am i jumping to conclusion ? Reason behind my conlusion is an odd behavior of some apps (some freeze, some crash), seems like that they prefer phone's internal memory.
Is there an easy and painless way to change back to default internal/sdcard arrangement ?
I don't know if this could be the reason. Some SOD's with dropbox picture upload i had too, but on stock rom, without swapped storage. Thought it came from intensiv testing i always do. Didn't think, someone else has this too. But its long ago, as it happened the last time. There were some updates in dropbox since last time it happened to me, maybe its related that the SOD's are gone for me.
But yes, there is an easy way to swap back storage to default, then you can try it, if problem is still there.
Go to this thread, download htc_one_sv_fstab_orig_JB.zip and flash in recovery:
http://forum.xda-developers.com/showthread.php?t=2306841
old.splatterhand said:
I don't know if this could be the reason. Some SOD's with dropbox picture upload i had too, but on stock rom, without swapped storage. Thought it came from intensiv testing i always do. Didn't think, someone else has this too. But its long ago, as it happened the last time. There were some updates in dropbox since last time it happened to me, maybe its related that the SOD's are gone for me.
But yes, there is an easy way to swap back storage to default, then you can try it, if problem is still there.
Go to this thread, download htc_one_sv_fstab_orig_JB.zip and flash in recovery:
http://forum.xda-developers.com/showthread.php?t=2306841
Click to expand...
Click to collapse
Yep, found thread in the mean time. Will try it out.
loCe45 said:
Yep, found thread in the mean time. Will try it out.
Click to expand...
Click to collapse
Yep, i gave up that idea... Too many apps are already stored on sdcard, so it would take me too much time to move them around, especially because internal memory cant store more than 1/3 of them...
I believe that my problems lie in S4 Camera app and not in internal memory switch or dropbox... That saddens me, because S4 Camera app produced much better pics than the stock Sense camera
I dont know why and how those freezes happen, but it happens after taking the picture, when screen turns off. When phone freezes, picture (file) gets corrupted and unreadable.
I also remember one time happening when gallery (S4) remained opened and phone screen turned off.
While i had dropbox auto-sync enabled it happened more often, but turning it off didnt make the problem to go away, rather it made it happen slightly more rarely.
ps. sorry to OP since it seems i went little bit offtopic :S
Hmm, thats odd. But i have no idea to help you atm.