Battery temperature is too low to charge - OnePlus 6 Questions & Answers

Hello guys, so my friend has a new OP6, he was charging his phone util it get stucks at 82%, he rebooted the phone and then it was 50%. He turned it off and plugged it and the screen showed battery temperature is too low to charge.
We tried my charger on his phone same thing, tried to check with and app the battery temperature and it was detected as -40°C so i guess it's the sensor
We cleared the cache and even factory reset but nothing, always stuck at 50% and as you can guess it will soon die.
Any other option is welcome, here are some pics for you to check. We saw on other forums that this problem occured on other Oneplus phones like 3 and 3t but no solution yet

I've seen this happen to people who dropped their Oneplus 3. The battery temperature sensor gets damaged.

He didn't drop it or any damage occured, it just came from nowhere, so unfortunate. I guess he will have to contact amazon for the warranty or does he contact Oneplus without passing by amazon??

Up!!

If the OP6 has been buyed via Amazon, then use the warranty of Amazon.

did you ever solved this issue?
I have the same issue but my phone didn't fall and I've tried everything, resetting wiping, rooting.
I opened it up and even tried a different battery and I also tried different chargers and leaving it off for 24 hrs.
All with no luck can anyone please help ?

Why did you even open it, you shouldn't have tried that, because it's a defected sensor. my friend got his phone replaced by the warranty without questions asked, but in your case i don't know if they will replace it or no

MICHAEL(SMHOS.ORG) said:
Make sure u are not over clocking the phone2
.try downloading kernels and under clock it
3.do not use it too much for high end games,mainly heat up phones
4.when charging shut it down.it works:laugh:
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Click to collapse
Sorry but you don t know what you're talking about

my phone had water damage so unfortunately it was out of warranty already.
I let it dry for a day but the screen didn't even come on, after i opened it and cleaned all the connectors it worked and the charging even worked but jut for 1 day.. after that i always got this error, everything else works fine.
i'm thinking maybe i can just buy one of those external powerbank cases or so..

Shad00w said:
my phone had water damage so unfortunately it was out of warranty already.
I let it dry for a day but the screen didn't even come on, after i opened it and cleaned all the connectors it worked and the charging even worked but jut for 1 day.. after that i always got this error, everything else works fine.
i'm thinking maybe i can just buy one of those external powerbank cases or so..
Click to expand...
Click to collapse
If you have the error like the pics i chared, it wont work, if you install Ampere app, you will see that it shows a very low temperature like -30 or so, so the sensor is definetly out of service, I don't know if the sensor is on the battery(you said you put another one and i didn't work out) so i dont thinks it's there, try changing the doughter board, or in the worst case it's on the motherboard.

yes i saw a picture of the oneplus 3 somewhere with the temp sensor on the motherboard but the oneplus 6 has almost all of its ic's under heat shielding that you cant remove afaik, (they did remove it on the ifixit totorial though.
Furthermore i found a way to mock the battery tempeture sensor with adb but strangely enough you still cant charge it when you set the temp to 20 or so degrees c.
This is the page if you wnt to try it out https://www.intellectsoft.net/blog/android-shell-part-1-mocking-battery-status/
I dont even think root is required
---------- Post added at 04:05 PM ---------- Previous post was at 04:02 PM ----------
MICHAEL(SMHOS.ORG) said:
Bro chinaroad is the ROM or battery.
---------- Post added at 02:43 PM ---------- Previous post was at 02:42 PM ----------
Or try another charger and check bri:silly:
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Michael, why are you so certain its not the board ??

Shad00w said:
yes i saw a picture of the oneplus 3 somewhere with the temp sensor on the motherboard but the oneplus 6 has almost all of its ic's under heat shielding that you cant remove afaik, (they did remove it on the ifixit totorial though.
Furthermore i found a way to mock the battery tempeture sensor with adb but strangely enough you still cant charge it when you set the temp to 20 or so degrees c.
This is the page if you wnt to try it out https://www.intellectsoft.net/blog/android-shell-part-1-mocking-battery-status/
I dont even think root is required
---------- Post added at 04:05 PM ---------- Previous post was at 04:02 PM ----------
Michael, why are you so certain its not the board ??
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Click to collapse
Let him say what he wants lol, i know what i am talking about, the phone was in my hand, i tried everything possible from my side, i was the one who opened the thread lol, i read about the problem, i saw videos of ppl fixing it and changing the sensor, but apparently he didn't so...
But i didn't try the method with adb back then because the phone was on warranty and we thought they should replace it would be better for us than to "magically" mock the sensor and the battery temp

i think i finally solved my problem after a week )

Chinaroad said:
Hello guys, so my friend has a new OP6, he was charging his phone util it get stucks at 82%, he rebooted the phone and then it was 50%. He turned it off and plugged it and the screen showed battery temperature is too low to charge.
We tried my charger on his phone same thing, tried to check with and app the battery temperature and it was detected as -40°C so i guess it's the sensor
We cleared the cache and even factory reset but nothing, always stuck at 50% and as you can guess it will soon die.
Any other option is welcome, here are some pics for you to check. We saw on other forums that this problem occured on other Oneplus phones like 3 and 3t but no solution yet
Click to expand...
Click to collapse
Have you tried to microwave it to heat it up?

dgunn said:
Have you tried to microwave it to heat it up?
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Click to collapse
dgunn i hope that was a joke,..
NEVER use the microwave, you can put it in the Oven at 50c but the microwave will permanently fry the device and create flashes and fires...

Shad00w said:
dgunn i hope that was a joke,..
NEVER use the microwave, you can put it in the Oven at 50c but the microwave will permanently fry the device and create flashes and fires...
Click to expand...
Click to collapse
Sarcasm
--------------
You

dgunn said:
Sarcasm
--------------
You
Click to expand...
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Why did you even bother responding hahahaha, or you could even say you were serious and you already tested it lool

So I just bought the one plus 6 and I read this post and kinda creeped me out incase this happens to my device do I have warranty from one plus if this device was purchased from a not so popular site

which site did you buy from, and this is a very rare case that happened, and when you buy from a site, that is no the official OP website or when OP is not the official seller in it, your warranty is between you and the website not between you and OP, i hope it's clear.
For ex: you buy from amazon, if you have any problem, you contact amazon not OP, if you buy from gearbest , you must contact gearbest in case something bad happened, and don't worry it's a very rare case and it's covered by the warranty

Solved, loose connector
I recently (about a month ago) bought a new battery from China for my Oneplus 3.
I was really happy with the improved battery life. Oneplus 3 is still a really good phone!
Just 3 days ago I saw the "temperature too low" warning, but luckily it went away.
Today I wasn't able to charge it and it showed 50% charge until it just died without a warning.
I opened it up and saw the connector was loose - the cable from the battery to the phone. It must have come loose from a drop of the phone (it does fall every now and then).
Now it's charging and I do not need to upgrade yet. 2,5 years and counting with my OP3.

Related

Phone keeps turning itself off. Has anyone else experienced this?

I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
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Click to collapse
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
sharpinator said:
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
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I have heard multiple users that they simply rang HTC up, complained that battery didn't work and got a new one sent out.....so try that....and attempt if possible to hang on to old one, as if it turns out to be device, you get a free battery
Same issue for me, it drove me nuts. Turned out to be a faulty battery when sent off to HTC/Vodafone for repair. They replaced it so I wonder if it's a known issue.
Sent from my Desire S using xda app-developers app
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
This.
My phone used to shut down randomly and I searched and found out that it is due to the bad design of battery placement in this phone. All I had to do was put a small piece of paper and it has never shutdown till then.
I'm definitely going to try this, I've been getting lots of resets and I'm relieved it's not a rom issue
edit: how many times did you guys fold the paper over?
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
i had issues with my phone turning off too, had it slightly wet at one point so i took it to a phone repair joint, they replaced a few things charged me and it had the same problems afterwards, a test battery proved it was the bloody battery all along!
the tech there let me know our batteries have a soft edge that when pushed up hard against the battery slot it slightly deforms, seems like a bad design if you look at the battery up close you can see one where the edges get pushed in a bit, (well on mine anyway) the test battery i borrowed didn't have the edges pushed in.
Had this problem too. Paper did the trick.
My HTC 828 is always going off by itself, once I open the camera or put on my mobile data the phone goes off please what should I do?
Me too have same problem..My HTC desire 828 dual sim turning off automatically, mostly when I play any videos or turning on camera. Tried factory reset many times but no use..
HTC 828 ramdomly switching off on data use, battery drains off
I also have the same problem...whenever I use apps which use data, the phone goes switch off and many times when I switch on the phone, apps starts optimizing again and again...sometimes battery drains off immediately...please help me...whats the issue...
Phone switching off itself. Nearly same problem is what I face with this HTC 828
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
---------- Post added at 04:30 AM ---------- Previous post was at 04:26 AM ----------
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
What should I do to get rid of this problem
(Before I resell it)
My battery couldn't be removed
So the solution of paper couldnt be fine with it
:crying:
hi have same issue on my htc d820ts so i flashed it with new firmware and check the battery connector or power supply area its ok but phone issue is same so please if some one have any idea help me

Water damage? Serious battery problem

Hi,
On Tuesday night i spilled some water on my s6 during my sleep (ffs) and it was beeping and vibrating all night long. it wouldnt charge, wouldnt turn on without restarting etc. I then put it in rice for 48 hours and it seemed to work fine. unfortunately this morning my phones battery started acting up, jumping from 60% to 90% in a matter of minutes and other random jumps, especially when i restart it.
it now will not reach 100% when charging.
This could also be the result of me flashing a zip which promised to fix the deep sleep bug..
what should i do? ive tried factory reset and battery calibration etc.
on extrolite rom.
thanks.
think my battery is just completely f****d now, doesnt even last 30mins from 50%
Try re-flashing your firmware via Odin, just to be sure that it's not a software issue.
I doubt that a small spill would cause this, check out YouTube on the s6 and waterproof testing (although I know this is extreme and not at all supported by Samsung and should not at all be attempted)
is there any vapor on your screen or camera ?
try another charger
I don't know if ADH is offered on your device in your country but where I live Samsung cover 2 incidents, either broken glass or water damage. Look into this before fiddling with the device.
Sevael said:
Try re-flashing your firmware via Odin, just to be sure that it's not a software issue.
Click to expand...
Click to collapse
I've tried re-flashing different roms, dont they contain the firmware? and the factory resets did not help. thanks
kimkara said:
I doubt that a small spill would cause this, check out YouTube on the s6 and waterproof testing (although I know this is extreme and not at all supported by Samsung and should not at all be attempted)
is there any vapor on your screen or camera ?
try another charger
I don't know if ADH is offered on your device in your country but where I live Samsung cover 2 incidents, either broken glass or water damage. Look into this before fiddling with the device.
Click to expand...
Click to collapse
Thats what i thought. There was vapour on the camera, but its now gone since i left it in rice.
im trying another charger now, good idea.
Being in the U.K it is not covered by ADH, but i do have geeksquad.
so far with the new charger it seems to be more consistant; could it be that the fast charger was putting to much voltage in? it seemed to charge to around 80% really quickly then would drain (whilst charging) back down to about 30%.
Now it is slowly climbing in the 70%s, much more normal.
whone99 said:
Thats what i thought. There was vapour on the camera, but its now gone since i left it in rice.
im trying another charger now, good idea.
Being in the U.K it is not covered by ADH, but i do have geeksquad.
so far with the new charger it seems to be more consistant; could it be that the fast charger was putting to much voltage in? it seemed to charge to around 80% really quickly then would drain (whilst charging) back down to about 30%.
Now it is slowly climbing in the 70%s, much more normal.
Click to expand...
Click to collapse
Just restarted it and it dropped back down to 60%. think i will need to claim insurance
whone99 said:
Just restarted it and it dropped back down to 60%. think i will need to claim insurance
Click to expand...
Click to collapse
Vapor in the camera is a 100% indication that your device is compromised and your best action from here would be to stop wasting time and get it replaced via what ever insurance you have on the device.
I'm quite sad to hear that a simple spill on this phone caused a failure. expected a bit more splash proof despite it not being rated.
kimkara said:
Vapor in the camera is a 100% indication that your device is compromised and your best action from here would be to stop wasting time and get it replaced via what ever insurance you have on the device.
I'm quite sad to hear that a simple spill on this phone caused a failure. expected a bit more splash proof despite it not being rated.
Click to expand...
Click to collapse
Yep its a shame because apart from this battery issue the device is completely faultless, even the speakers sound clear and as new.
Also will not connect to my pc as a usb device, so there's definitely something wrong.. Im disappointed
to be honest, i watched the videos on how waterproof it was and i have no idea how a tiny amount of water reached so far into the device.
Looks like i'll have to pay around £100 to fix it.
Thanks
whone99 said:
Yep its a shame because apart from this battery issue the device is completely faultless, even the speakers sound clear and as new.
Also will not connect to my pc as a usb device, so there's definitely something wrong.. Im disappointed
to be honest, i watched the videos on how waterproof it was and i have no idea how a tiny amount of water reached so far into the device.
Looks like i'll have to pay around £100 to fix it.
Thanks
Click to expand...
Click to collapse
Being on charge and getting wet is never a good combination.
kimkara said:
Being on charge and getting wet is never a good combination.
Click to expand...
Click to collapse
yep, it really wont charge above around 70% now,
i dont think insurance will even cover it because the damage is minor..
whone99 said:
yep, it really wont charge above around 70% now,
i dont think insurance will even cover it because the damage is minor..
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Click to collapse
damage is damage. you find that the micro usb port got electrical damage

Before I waste any money - What do y'all think? Battery, or worse?.. YiKES !!

So, yesterday, I'm just lounging on the couch, readin' on my OG Nexus 5 (from 2013, mind you). &, BAM !! Just turns off (with about 40% battery). So, I'm thinkin', "Ok. I'll just force a reboot..." NOTHING !! So, I plug it in... NOTHING !! I'm talkin' NO LEDs, no charging indicator, no NOTHIN' !! Can't access recovery or bootloader. I believe it to be a hardware issue, whether battery or some board, idk. So, what do you all think? Replace the battery? And, If it is dead, I'm out of luck !! Because, I have a good amount of research that I hadn't backed up yet. Btw, I'm no slouch, so I've tried every button combo, etc. Neither, do I believe it to be an internal power button issue.
Running rooted stock 6.0.1 MMB29K, stock recovery, franco.Kernel r79, SuperSU 2.66-BETA
Thanks !!
Mod Edit: please don't bypass swear filters
I suggest charging the phone using the original cable and charger that came with the phone. Leave it on the charger for about an hour to see what happens.
Yes, it could be the battery but it could also be something else. I assume you don't have another Nexus 5 to test it with.
Try to disconnect and reconnect the battery's wire. I had a similar problem and it was solved by doing so .
audit13 said:
I suggest charging the phone using the original cable and charger... for about an hour...
I assume you don't have another Nexus 5 to test it with.
Click to expand...
Click to collapse
I've tried this, and unresponsive. And, you have assumed correctly. lol Also, I've only used the OEM cable & charger (aside from the occasional alternatives out & about i.e. friend's charger, g/f's, etc.).
shellsuper said:
...disconnect and reconnect the battery's wire.
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By this, do you mean the long L-shaped one? Or, the smaller connection at the top of the battery? Because, I had disconnected & reconnected the ribbon, but never removed the battery, as I lack that li'l blue tool in the iFixit video.
Well, the battery will be the cheapest unless you can quickly score a used N5 with a damaged screen and working internals.
kain144000 said:
By this, do you mean the long L-shaped one? Or, the smaller connection at the top of the battery? Because, I had disconnected & reconnected the ribbon, but never removed the battery, as I lack that li'l blue tool in the iFixit video.
Click to expand...
Click to collapse
The small connector not the long L shaped. I think the L shaped is for the speaker and some other components in the bottom of the phone and not related to the battery.
You don't need the blue tool to remove the battery. Just heat the battery with a hair dryer to soften the adhesive. Then, take a a flat blade and gently slide it between the battery and frame. Slide and gently pry the battery away from the frame. I have done this several times on N5s and never had a problem.
shellsuper said:
The small connector not the long L shaped.
Click to expand...
Click to collapse
Ohhhh. Okay
audit13 said:
You don't need the blue tool to remove the battery...
Click to expand...
Click to collapse
Thanks, everyone. I'll give it a shot in few, & report back...
Ok. So, I had gone ahead and disconnected & reconnected the battery connector to no avail. :\ (Why do bad things happen to kinda sorta, in a way relatively good people like myself?.. smh) Any other advice?..
So, I'd decided to stop being a cheap BASTARD and ordered a "Genuine OEM Google Nexus 5 LG D820 D821 2300mAh Battery BL-T9 3.8V 8.74Wh" on amazon, sold by YDT Parts for $6.49 (Free Shipping from California) if anyone else is interested. I'll post results after installation, just-in-case anyway else finds themselves in my predicament...
That price is really good for a genuine oem battery compared to prices from etradesupply.
audit13 said:
That price is really good for a genuine oem battery...
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Click to collapse
I KNOW, RIGHT !? Hopefully, all that I have is a dead battery. Guess I'll see soon enough. Now, if only there were a way to get a fingerprint reader on this device, I wouldn't update till the N5's no longer updated. (What's the official term for that, anyway? Not EoL, is it?..)
Let's hope it is genuine. I bought one from Aliexpress that looked just like an original but people said it is not an original because the temperature would not go above 29c. I don't know if it is original but it's works fine.
Well, got the battery and NOTHiNG !! So, idk, maybe my N5's just dead. But, the supplier might as well have been from China - Typos, terrible English, the whole 9... Also, my OEM battery's by Sony, but this one says Samsung, so who knows?.. :: shrugs:: I don't trust these companies anymore. Thanks for y'all's input, though.
So not LEDs, no vibration, nothing?
If you have access to a Windows computer, connect the phone to the computer. Does anything appear in device manager?
audit13 said:
So not LEDs, no vibration, nothing?.. Does anything appear in device manager?
Click to expand...
Click to collapse
Nope. NOTHiNG !! Its fine, though. My g/f'd given me her VZW HTC One (M7). So, that'll haveta do till I get my next Nexus (which'll be either a 5X or Google's 2016 offering, if I like the direction the rumors go in...). So, now... OFF to the M7 boards !! Godspeed, everyone ! Godspeed. lol

Water damage (salt), charging issue.

Hi. My beloved Xperia z5 got exposed to saltwater for 10-15seconds at most. It immediately startet to show signs of damage. Showed headset Jack being plugged in every second, and notifications on and off all the time.
Turned it off, and gave it a fresh water bath. It then worked as normal.
But in the evening when battery had dropped to 3%, I plugged in the charger and it started to show on and off charging all the time. Turned it off and tried again. When plugging the charger it starts, shows startup screen, then shows battery charging with green marks, and switches over to showing red marks and 3%power and goes off. Also the led turns first red, then blue, so yellow and goes off.
Anyone know a solution?
I'd give it a bit of time to dry out tbh... Silica packing gel and a air sealed box will help
u should know that u shouldnt put ur phone in salt water.its not same like fresh one...salt can ruin the components and all metal pieces!!!if u really want to dry out ur phone then i recomend u to put the phone on direct sunlight for an hour or two and it will dry out...i had xperia Z and Z2 and Z5 but the Z5 never went to water due to bad resistance of Z2 i was 30 mins in the fresh water and my screen start to flicker so i emediatly went out and dry it off and then screen worked again like it should(i had luck i gues), so thats why i never tryed Z5 in the water.i was a fool to believe that u can make pictures underwater,yes u can but for what price...water ressistant phones are not ment to dive and swim ...it can survive sudden splash or drop in to the water but thats all.
try pouring rubbing alcohol inside(last resort) and shake your phone violently, then wait for it to dry under the sun. NOTE TAKE THIS AS YOUR LAST RESORT ONLY WHEN SONY REFUSES TO TAKE YOUR PHONE FOR REPAIR
My phone died after get submerged in sea water, it strated to work by it self, strange colored lines apeared at the sreem... then the phone continuaslly vibrates untel the battery die. i got some fogg on both cameras and i could get it out, tryed thusb charger, and does nothing, doesnt turn on, nothing... really dead
jpgds11 said:
My phone died after get submerged in sea water, it strated to work by it self, strange colored lines apeared at the sreem... then the phone continuaslly vibrates untel the battery die. i got some fogg on both cameras and i could get it out, tryed thusb charger, and does nothing, doesnt turn on, nothing... really dead
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Click to collapse
Same lol, I just sent it back to Sony :/ and they replaced my phone, of course I didn't tell them about the water damage
Sent from my E6653 using XDA Labs
_LLJY said:
Same lol, I just sent it back to Sony :/ and they replaced my phone, of course I didn't tell them about the water damage
Sent from my E6653 using XDA Labs
Click to expand...
Click to collapse
actualy my friend told them that he had the phone in the water and yet they replaced the phone with new one good job Sony...also i managed to get a brend new z2 after using it for one and half year...
You cannot put Z5 in water... It's clearly stated on Quick Starter Guidw inside the box..
jufece said:
You cannot put Z5 in water... It's clearly stated on Quick Starter Guidw inside the box..
Click to expand...
Click to collapse
You can, it doesn't recommend it. It also says that it's ip68 and 65 certified
_LLJY said:
You can, it doesn't recommend it. It also says that it's ip68 and 65 certified
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Click to collapse
Where does it say that you can do that?
jufece said:
Where does it say that you can do that?
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Click to collapse
It says you shouldn't, means that u should not , but it doesn't say you cannot.
---------- Post added at 03:12 PM ---------- Previous post was at 03:11 PM ----------
jufece said:
Where does it say that you can do that?
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Click to collapse
Moreover, it says your device is waterproof.
_LLJY said:
It says you shouldn't, means that u should not , but it doesn't say you cannot.
---------- Post added at 03:12 PM ---------- Previous post was at 03:11 PM ----------
Moreover, it says your device is waterproof.
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Click to collapse
Of course, It's your phone. You can do whatever you want with it. But as they are the manufacturer they recommend to not put it complete underwater regardless of the IP Certification it has, you should do what manufacturer recommends
jufece said:
Of course, It's your phone. You can do whatever you want with it. But as they are the manufacturer they recommend to not put it complete underwater regardless of the IP Certification it has, you should do what manufacturer recommends
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Usually I won't, however the fact that you say you can't is confusing people. Just correcting you
Been a while, and this post got my attention again.. An UPDATE:
I got it working again after i opened it, and gave it a good drying
I have a bug with camera opening randomly. I "fixed" this by just disabling camera app. The phone get "phantom" touchinput, and the opens camera.
Battery is charging fine, and have not had any other bugs related to the water damage.
Im now currently using Samsung S7 Egde, so i do not need this as a daily device.
Have been thinking of selling it, but dont belive i will get so much for it as it has been damaged by water.
jufece said:
Where does it say that you can do that?
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You don't call it waterproof and claim it has certified waterproofing capabilities and not recommend putting it in the water.
If it is waterproof, it is waterproof.

problem in touch key light

my phone suddenly got a weird problem...when the phone is locked and try to unlock it via power or home button..the touch keys light tremble and shakes (dont know the exact meaning to it) then turn off then turn on normally
more than 40 views and no single reply come on people..i need help as my phone is rooted and i cant take it to samsung service centre
elprince_99 said:
more than 40 views and no single reply come on people..i need help as my phone is rooted and i cant take it to samsung service centre
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Has your phone had any kind of moisture damage. I bought mine wouldnt charge and found moisture corrosion on the flex cables and after proper cleaning and coating all is well.
Or have you tried stock rom odin back stock. Safe mode to see if its a app causing the issue. Resets. Anything at all
TheMadScientist420 said:
Has your phone had any kind of moisture damage. I bought mine wouldnt charge and found moisture corrosion on the flex cables and after proper cleaning and coating all is well.
Or have you tried stock rom odin back stock. Safe mode to see if its a app causing the issue. Resets. Anything at all
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to be honest i dont know if there is a moisture damage or not but yes i booted into safe mode and tried stock rom with odin and the problem still exist
Well from there it may be a hardware issue. Im not familiar with samsungs enough to know. But i know when using odin certain partitions arent touched im not to familiar with the restore throught odin but again sounds like hardware issues. I bought mine and the battery wouldnt charge and touch lights were funky operational but wouldnt light up and i cleand and coated my contcts on the flex cables and it solved my problems. Ive red this device is highly susceptable to moisture even just plain high humidity.
TheMadScientist420 said:
Well from there it may be a hardware issue. Im not familiar with samsungs enough to know. But i know when using odin certain partitions arent touched im not to familiar with the restore throught odin but again sounds like hardware issues. I bought mine and the battery wouldnt charge and touch lights were funky operational but wouldnt light up and i cleand and coated my contcts on the flex cables and it solved my problems. Ive red this device is highly susceptable to moisture even just plain high humidity.
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how do you cleaned and coated the flex cables in your phone ? by yourself or in service center
elprince_99 said:
how do you cleaned and coated the flex cables in your phone ? by yourself or in service center
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I run a electronics repair. I did it my self. There are guides on tear down. I used a qtip with 1 drop of alcohol and then coated with like a half a drop of wd40. And it care mine not lighting up and the no charge issue. Only suggestion is use a heat gun to remove the back i used a hairdryer and didnt get it hot enougb and broke my back glass. U can get them online for like 6 bucks but if it dont bother u like it dont me im in a sealed case and i never see it. Mines been working for about 2 months now. I purchased mine from a customer that said it wouldnt turn on. And later on told me they that they dropped it in slight amount of water and it took 2 to 3 weeks to quit working. I can confirm now at least 3 other people on xda have fixed a few issues like this. And i have repaired another one yesterday with the same problem. It just sucks for people cause im sure u spent a pretty good amount on your device. I give 20 bucks american for mine and got lucky.
---------- Post added at 07:02 PM ---------- Previous post was at 07:01 PM ----------
So to be straight the buttons do work
TheMadScientist420 said:
I run a electronics repair. I did it my self. There are guides on tear down. I used a qtip with 1 drop of alcohol and then coated with like a half a drop of wd40. And it care mine not lighting up and the no charge issue. Only suggestion is use a heat gun to remove the back i used a hairdryer and didnt get it hot enougb and broke my back glass. U can get them online for like 6 bucks but if it dont bother u like it dont me im in a sealed case and i never see it. Mines been working for about 2 months now. I purchased mine from a customer that said it wouldnt turn on. And later on told me they that they dropped it in slight amount of water and it took 2 to 3 weeks to quit working. I can confirm now at least 3 other people on xda have fixed a few issues like this. And i have repaired another one yesterday with the same problem. It just sucks for people cause im sure u spent a pretty good amount on your device. I give 20 bucks american for mine and got lucky.
---------- Post added at 07:02 PM ---------- Previous post was at 07:01 PM ----------
So to be straight the buttons do work
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in my case yeah it works normally without any problem but it looks annoying that u have bought a flagship device and it doing this.. so i am really thinking to do like you said with a hope to fix this problem..even if turned off those lights when i open the device the light shakes and then turn off the light
elprince_99 said:
in my case yeah it works normally without any problem but it looks annoying that u have bought a flagship device and it doing this.. so i am really thinking to do like you said with a hope to fix this problem..even if turned off those lights when i open the device the light shakes and then turn off the light
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Thats Part of the reason im on samsung now lg g4 1st offer no form of bootloader unlock no twrp 2 stock based roms. 2nd tbere is a hardware issue affecting an unkown amount of g4s with the solder points on the big cores and it puts the device into a endles bootloop no repair other than a new mother board 220 bucks. As i have been in it and done the thermal paste mod for cooling i have no waranty on it. So here i bought a 500dollar flagship that could shut down today tomorrow or 3 months from now. So i know how u feel.
TheMadScientist420 said:
Thats Part of the reason im on samsung now lg g4 1st offer no form of bootloader unlock no twrp 2 stock based roms. 2nd tbere is a hardware issue affecting an unkown amount of g4s with the solder points on the big cores and it puts the device into a endles bootloop no repair other than a new mother board 220 bucks. As i have been in it and done the thermal paste mod for cooling i have no waranty on it. So here i bought a 500dollar flagship that could shut down today tomorrow or 3 months from now. So i know how u feel.
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thanks brother for helping and caring..have a good day

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