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Hi all,
I'm trying to repair an optimus one with water damage. The phone won't switch on, but does come up with the LG logo followed by the battery charging screen when I plug it in, and is recognized as an LG android usb device when I connect it to my computer. I can't get into recovery using the home+vol down+power combination. Any ideas what to try next, or is it a write-off? (All ideas are welcome, no matter how crazy, since it's basically useless now anyway )
Thanks for you time,
Tom
u can try keeping the phone under the rice or in sunlight for 2 days
I recomend the rice, but not the direct sunlight for 2 days.
Sorry, I was unclear. The water damage happened a long time ago, about a month, and it's been working somewhat since. It's gradually got more difficult to turn on (removing battery, sim card etc...) until now it finally won't. I mainly wanted to know if there's any other way to get into it via adb or something, to get some more diagnostics.
Thanks
Tom
Don't switch on your phone untill its properly dried... (electronic devices get damaged by water only because of short circuiting in internal parts)
so remove the battery, back cover, sim, sd card etc... and put it in rice for atleast one day...
now try to flash recovery via adb, wipe everything and reinstall rom...
if it doesn't work go to Service Centre...
gillespie said:
Sorry, I was unclear. The water damage happened a long time ago, about a month, and it's been working somewhat since. It's gradually got more difficult to turn on (removing battery, sim card etc...) until now it finally won't. I mainly wanted to know if there's any other way to get into it via adb or something, to get some more diagnostics.
Thanks
Tom
Click to expand...
Click to collapse
If you're cellphone is out of warranty, you should open it (carefully, only if you know what you're doing & using the service manual) and spray some contact cleaner (like WD40, one specific for electronic should be better) on the motherboard. It should be useful to avoid micro shortcuts. After, you can try to use the tutorial for restoring a bricked phone.
I've saved many of old phones by doing this (including an Iphone & a GT540 having similar troubles).
---------- Post added at 01:10 PM ---------- Previous post was at 01:06 PM ----------
Luxdorf said:
I recomend the rice, but not the direct sunlight for 2 days.
Click to expand...
Click to collapse
Same, removing battery & accessories and to put the cell phone on rice for two days minimum in a box on a warm (but not hot!) place. Direct sunlight is not good IMO.
Also, eating the rice after is not recommended
killdashnine said:
If you're cellphone is out of warranty, you should open it (carefully, only if you know what you're doing & using the service manual) and spray some contact cleaner (like WD40, one specific for electronic should be better) on the motherboard. It should be useful to avoid micro shortcuts. After, you can try to use the tutorial for restoring a bricked phone.
I've saved many of old phones by doing this (including an Iphone & a GT540 having similar troubles).
Click to expand...
Click to collapse
Thanks killdashnine, I never thought of WD40 but it's worth a shot. Like I said, I don't have a lot of hope left, but anything is worth a try!
Okay, I'm answering to a topic ... and I did worst ...
1- My O1 has been dropped in water few times (usually, 2cm of water while showering), I had sometimes some screen bugs (like white screen + color dots), but nothing more. Since 1year and half (even more in fact), I never have protected it from rain or water.
2- Last weekend, I slept in one Hammack (hammac) with a blanket and I woke up totally wet because of the rain (okay, I was drunk, and I tried to sleep under the shower) and I forgot to dry up my phone...
3- Finally, while waking up lately to go to work ... I dropped my O1 in my mug full of Ginger tea (don't make silly jokes for ginger bread) without noticing it. (I wasn't drunk). Sick ...
My phone has totally crashed, water was leaking from everywhere and the LCD has water between the slides.
I've left him drying for 3 days with rice, plus 1 day on a computer's fan. My O1 was crashing at the white LG logo. After some WD40 on the battery connector + USB, the phone was doing bootloops.
I succeed to flash it with KDZ and the Indian V20C, but Android was starting on "Safe mode" and physicals keys were buggy + high battery drain.
This morning, I finally decided to open my O1, and I fount out that even with several days of drying with a very warm and dry weather + rice + fan wasn't sufficient because there were still some water inside. There are good photo tutorials on google to disassemble your Optimus without a lot of risks
So, I've cleaned the water, put some paper on the physical keys contact and left some WD40 + cleaning with a soft dry cotton. After 5 hours under a dry aircon with all the parts totally disassembled (motherboard, digitiser, lcd ...) , the O1 was working well.
There is still some water on the LCD, I haven't tried to "pill it up". Maybe I'll give a try if there is still the silly watermark on the screen.
So, If you have water on your LG Optimus one, remove the battery and left it for a long time with a dry air and rice like 7 days or more!
If you can't, completely disassemble it, and dry it manually and left all parts drying for at least few hours with ideal conditions.
I'm stupid and I can't fix it, but my O1 has (again) survived. So, be patient before trying to start it up if you're having water in your O1.
If you want, I've some pics (water in screen, disassembled O1 drying ...)
---------- Post added at 05:23 PM ---------- Previous post was at 05:22 PM ----------
gillespie said:
Thanks killdashnine, I never thought of WD40 but it's worth a shot. Like I said, I don't have a lot of hope left, but anything is worth a try!
Click to expand...
Click to collapse
Really, give it some days
Thanks for your infomation
ok so today a kid my mom babysits got ahold of my HOS and dunked it in the toilet... i caught him in the act and immediately grabbed it and dried it off best i could. it was in the water maybe for 1 second. when i pulled it out it was still on. lock button worked but screen was completely unresponsive. kept trying to unlock the screen but as i said it wasn't responding to me touching it. then it just turned off by itself and wouldn't turn back on at all. the notification light turned on (randomly, not from response to me trying to turn it off or on) and it was yellow and red. not completely one or the other. put it in a bowl of rice for a good 8 or 9 hours. pulled it out and now the notification light is off and still not responding to my attempts to turn it on. plugged it in to charger and no charging light. is there any hope for repairing it? or do i need to just buy a new phone...
not sure if it matters but details never hurt anyone.
s4
liquidsmooth jb rom
s-off
If you dont have any insurance or warranty that covers such damages, I would take it apart and clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
The odds are the screen is busted though, and will need a replacement.
The first thing you should do is getting the battery unplugged, so the device is completely powerless and let it be powerless for a day or 2.
Obviously, unplugging the battery on the HOS means disassembling the whole device...
j tag is the solution for ur problem..
Sent from my GT-I8150 using XDA Premium HD app
Well, Listen to me, ive had experience.
If you have the know how to break everything apart and clean the corrosion, then you might be lucky. If not, repairmen could do it for you, but with each option you lose warranty. And it is not guaranteed it will work 100%. If it does, then you just have to live with no warranty, if not, the repair centre will change your motherboard, for me that cost 190€.
So you pick.
If i would have known better on my case, i would have let repairmen try and clean it all up for a mere 30€ (if they could have repaired it) and THEN sent the device to offical repair centre when their efforts would have been in vain, cause you know, nevertheless the repairs are not under warranty for water damage.
Goatshocker said:
clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
Click to expand...
Click to collapse
This will never work since you probably already have corrosion on the motherboard.
hunabku said:
This will never work since you probably already have corrosion on the motherboard.
Click to expand...
Click to collapse
Ive saved 3 laptops by doing that, so it does work. Corrosion doesnt appear THAT fast.
Although reading OPs post again I see it was quite a while ago it happened, so there might be some minor corrosion.
Running a hairdryer across the board can save some bad connections in some cases as well- obviously not heating the board to sh*t, just a quicky.
Hello Guys
A while ago i received my N5 and i really enjoyed it! 2 days, i drop the thing in the toilet. :crying:
Okay so my insurance wont cover it and the phone has dryed in Rice and i followed all the advices that were online.
Tho i couldnt remove the batteri and i know this is a crucial point since the current+water will destroy the circuits.
Now my phone either wont start, or sometimes it will try to boot showing the google logo and then crashing (it cant enter the OS).
Is it worth trying to repair the thing? I dont think it will be a problem for me to change a circuit board og replace another part, but since i dont have any experience with phones i dont know what part i should start with.
The phone costs 580 dollars here in Denmark where i live.
Is it worth it ?
Regards Jesper
You can open it up, get some rubbing alcohol and submerge the board into the rubbing alcohol. Use a soft tooth brush and scrub the board. Usually the board gets corrosion/dirt from the water. Once thoroughly clean put a blow dryer to it (use medium to no heat. DO NOT PUT THE BATTERY IN THE ALCOHOL. ONLY THE BOARD!
I've tried this before and it worked like a charm when my Galaxy Nexus had water damage.
Sent from my Nexus 5 using XDA Premium 4 mobile app
OuncE718 said:
You can open it up, get some rubbing alcohol and submerge the board into the rubbing alcohol. Use a soft tooth brush and scrub the board. Usually the board gets corrosion/dirt from the water. Once thoroughly clean put a blow dryer to it (use medium to no heat. DO NOT PUT THE BATTERY IN THE ALCOHOL. ONLY THE BOARD!
I've tried this before and it worked like a charm when my Galaxy Nexus had water damage.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks ! I will grab a repar kit tomorrow and then try what you suggested! sounds like a good idea.
regards
---------- Post added at 12:18 PM ---------- Previous post was at 12:16 PM ----------
ProfessorJ said:
Thanks ! I will grab a repar kit tomorrow and then try what you suggested! sounds like a good idea.
regards
Click to expand...
Click to collapse
You're welcome. You can watch a few videos on YouTube to see what I mean.
Sent from my Nexus 5 using XDA Premium 4 mobile app
OuncE718 said:
---------- Post added at 12:18 PM ---------- Previous post was at 12:16 PM ----------
You're welcome. You can watch a few videos on YouTube to see what I mean.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Out of curiosity could you link a video? doesnt have to be the N5 Board
ProfessorJ said:
Hello Guys
A while ago i received my N5 and i really enjoyed it! 2 days, i drop the thing in the toilet. :crying:
Okay so my insurance wont cover it and the phone has dryed in Rice and i followed all the advices that were online.
Tho i couldnt remove the batteri and i know this is a crucial point since the current+water will destroy the circuits.
Now my phone either wont start, or sometimes it will try to boot showing the google logo and then crashing (it cant enter the OS).
Is it worth trying to repair the thing? I dont think it will be a problem for me to change a circuit board og replace another part, but since i dont have any experience with phones i dont know what part i should start with.
The phone costs 580 dollars here in Denmark where i live.
Is it worth it ?
Regards Jesper
Click to expand...
Click to collapse
As soon as you dropped it in water you should have turned it off and left it off for days and possibly even took a hairdryer to it or let it sit in front of the heat vent.
Number one mistake is trying to turn it on. If anybody else drops the nexus in water. Because it has no removable battery cover. Rice won't do the trick. It would take way too long and the water would have already rusted the metal components and trashed all the pop connectors. If you drop the phone is water. Quickly take the entire phone apart. Than put all the pieces in rice. That will allow the rice to actually absorb the left over water. YouTube "nexus 5 tear down". Its always a good thing to know how to do this.
Sent from my Nexus 5 using xda app-developers app
I just finished assembling the Nexus again and im a very happy man!
After disasembling the phone i found that the top board was very teared by the water and it was clear how some of the sockets had poor or no connection.
I used pure alchol (Dunno what its called in english) and a small toothbrush to clean the board. I dryed the board with a hair dryer on cold setting to avoid over heating the CPU parts. Now the phone works! and it doesnt look like it has any pearment faults or flaws. Even the display is normal and all my previous settings and the OS was intact. Thanks for the help everybody! and yes the best thing to do is remove the powersource and dry the boards individually if exposed to water
Best regards Jesper
ProfessorJ said:
I just finished assembling the Nexus again and im a very happy man!
After disasembling the phone i found that the top board was very teared by the water and it was clear how some of the sockets had poor or no connection.
I used pure alchol (Dunno what its called in english) and a small toothbrush to clean the board. I dryed the board with a hair dryer on cold setting to avoid over heating the CPU parts. Now the phone works! and it doesnt look like it has any pearment faults or flaws. Even the display is normal and all my previous settings and the OS was intact. Thanks for the help everybody! and yes the best thing to do is remove the powersource and dry the boards individually if exposed to water
Best regards Jesper
Click to expand...
Click to collapse
Bravo!
Sent from my Nexus 5 using xda app-developers app
ProfessorJ said:
I just finished assembling the Nexus again and im a very happy man!
After disasembling the phone i found that the top board was very teared by the water and it was clear how some of the sockets had poor or no connection.
I used pure alchol (Dunno what its called in english) and a small toothbrush to clean the board. I dryed the board with a hair dryer on cold setting to avoid over heating the CPU parts. Now the phone works! and it doesnt look like it has any pearment faults or flaws. Even the display is normal and all my previous settings and the OS was intact. Thanks for the help everybody! and yes the best thing to do is remove the powersource and dry the boards individually if exposed to water
Best regards Jesper
Click to expand...
Click to collapse
I'm glad I could help. Now please help me and hit the thanks button.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Hey guys. I followed the instructions and have gotten my phone to power. Problem is when it goes from the power up screen that say "Google" to the colored balls, the balls freeze and it goes back to "Google" and freezing there. Any ideas on what I can do to get it to boot?
I just need it to boot long enough to retrieve my pictures and this hot chick's number I got right before the phone was dropped in the pool. Thanks.
edit: When I hold Volume Down/Power, I can get it to the bootloader. Anything I can do from here to salvage my stuff? I'm not familiar with bootloader options. Plugged into my computer, I can hear my PC make the noise as though it's connected which typically then leads to the phone's drive being accessible on the computer however it then immediately makes the noise of the phone being disconnected.
I believe I am having the same problem as you. I briefly dropped it into a creek for no more than a few seconds. That was enough to make the display unresponsive to touch. I was able to power down and quickly did so.
Unfortunately I wasn't near any rice immediately (motorcycle) so I put the phone in my mesh jacket in 100F weather and hoped for the best. I left it off at this point. When I got home I turned it back on (stupid I know) and the N5 didn't boot, only stopped at "Google" boot. I powered down the phone and rebooted, this time it worked. A quick checkup showed the external speaker didn't work for Play music, but did work for T-mobile visual voicemail. Also, the earpiece didn't work when I attempted to make calls.
At this point I realize I probably screwed up the phone big time. Once I realized not all components were working I put the phone in a ziplock bag with brown rice new from the store. I guess I'll let it sit for 48 hours and then attempt again. If it doesn't work, I'll attempt taking the phone apart and cleaning each part. And I'm really only going to attempt that because this phone isn't even paid off!!
These phones need to be made tougher! I am losing hope that there's any chance of my phone surviving at this point.
jaymzb0nd said:
Hey guys. I followed the instructions and have gotten my phone to power. Problem is when it goes from the power up screen that say "Google" to the colored balls, the balls freeze and it goes back to "Google" and freezing there. Any ideas on what I can do to get it to boot?
I just need it to boot long enough to retrieve my pictures and this hot chick's number I got right before the phone was dropped in the pool. Thanks.
edit: When I hold Volume Down/Power, I can get it to the bootloader. Anything I can do from here to salvage my stuff? I'm not familiar with bootloader options. Plugged into my computer, I can hear my PC make the noise as though it's connected which typically then leads to the phone's drive being accessible on the computer however it then immediately makes the noise of the phone being disconnected.
Click to expand...
Click to collapse
Nexus 5 Water damaged
OuncE718 said:
You can open it up, get some rubbing alcohol and submerge the board into the rubbing alcohol. Use a soft tooth brush and scrub the board. Usually the board gets corrosion/dirt from the water. Once thoroughly clean put a blow dryer to it (use medium to no heat. DO NOT PUT THE BATTERY IN THE ALCOHOL. ONLY THE BOARD!
I've tried this before and it worked like a charm when my Galaxy Nexus had water damage.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I dropped my nexus 5 in the pool while I was on vacation. When i came home i clean all the parts with rubbing alcohol, my phone worked! A day later i tried again but my phone froze on the start-up screen (with the magical floaty balls) and i haven't been able to turn on my phone since i got it to work. What should i do? is it worth saving? PLEASE HELP!!!:crying::crying::crying:
Nexus 5 Water damaged
Hi guyz,
I need some help, lately my nexus 5 was been water damaged. I immediately follow OuncE718 suggestion but I still experiencing problem. When I press on the phone I can feel the vibration but Google-boot logo will not display and it will only display a white-dim light in the bottom part of the screen. I tried to connect it in a Windows computer it will be recognised as a Nexus 5 phone. Does it mean I had to replace my LCD.?
John
Cheers
tolmike23 said:
Hi guyz,
I need some help, lately my nexus 5 was been water damaged. I immediately follow OuncE718 suggestion but I still experiencing problem. When I press on the phone I can feel the vibration but Google-boot logo will not display and it will only display a white-dim light in the bottom part of the screen. I tried to connect it in a Windows computer it will be recognised as a Nexus 5 phone. Does it mean I had to replace my LCD.?
John
Cheers
Click to expand...
Click to collapse
Who knows what damage did the water do? If the corrosion sets in, your device will be hosed for sure.
It's really a fools errand to fix water damaged phones as no one can be sure the extent of the damage.
If you take it to a service centre, they'll most probably replace the lcd + mobo which will cost a bomb.
- Sent from an IceCold Hammerhead!
vin4yak said:
Who knows what damage did the water do? If the corrosion sets in, your device will be hosed for sure.
It's really a fools errand to fix water damaged phones as no one can be sure the extent of the damage.
If you take it to a service centre, they'll most probably replace the lcd + mobo which will cost a bomb.
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
Thanks vin4yak I probably buy a new LCD as I have no choice it is really a bomb!.
tolmike23 said:
Thanks vin4yak I probably buy a new LCD as I have no choice it is really a bomb!.
Click to expand...
Click to collapse
If you buy a new LCD, how will you know the Motherboard still works? Then what if you have to buy new motherboard?
Cut your losses. Replace the whole phone. Then get insurance
This ^
Spending money on a water damaged device is usually money wasted. Cause there's usually more things wrecked you find out along the way.
Save the money to go towards a new device.
I had the same problem, I used all the methods that I've read with no solution, my last hope is that the battery got damaged, is there a chance that maybe the battery is the problem? I can get a replacement for 20 dollars, but what do you think? thanks
saman0suke1 said:
I had the same problem, I used all the methods that I've read with no solution, my last hope is that the battery got damaged, is there a chance that maybe the battery is the problem? I can get a replacement for 20 dollars, but what do you think? thanks
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=56142150
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?
flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
Click to expand...
Click to collapse
Had the same issue and only a factory reset solved the problem. I used a blow dryer and it didn't help.
Best to clean your port with alcohol swabs. Gets the dirt out really well and dries up water stuck in there.
Sent from my SM-G955U using Tapatalk
xeathpk said:
You don't live in a cold or humid place do you? Could be picking up moisture from condensation. Have you gotten the port wet previously?
Also you mention cleaning the port, what are you using to clean it and how well of a job are you doing? I mean are we talking about a couple minutes making sure its thoroughly clean/dust and debris free or are we talking about a 2 second blow on the charge port and you're done?
Click to expand...
Click to collapse
I've never had issues with other phones, so i doubt it's where I live. And I've been cleaning them with some cotton and even a blow dryer. Works fine for a bit but then goes back to messing up.
You say in your opening post that your phone hasnt got wet "in weeks" which leads me to believe that you did get it wet at some point? The phone is supposed to be water resistant (not waterproof) so its possible some water HAS affected your device. If not water then it might be a false positive from something else in your charge port.
Forget the dryer, try using a toothpick or some compressed (canned) air to get the port nice and cleaned out of any dust or debris.
Id say if you're still having the issue even after a good cleaning then your phone might be cooked buddy. Might be worth a shot to factory reset and see if the problems persist but other than that you might not have a choice but to get it repaired or replaced if possible.
This is defiantly a software issue, my device has never been near water and in the last week it's throwing moisture in port, a quick dey with a dryer and then rebooting and then plugging the sub lead in once it's booted works fine.
If guess the moisture sensitivity thing is either way to sensitive or does not clear after the slotted time anymore.
My port is now spotless after a good Hoover out and compressed air and a q tip soaked with IPA and around 15 mins of re drying, unplugging and re plugging a few times throws the error every single time and simply holding the device with a finger near the port can trigger the notification after a few mins.
I have been able to replicate this 2 times now and will continue to I'm also trying to find out what service throws this and if there are any tweekable variables for it if any.
Make sure your charger isn't wet. I once spilled water on my old charger connection. Luckily it was unplugged. Soaked it in alcohol and let it dry for a few days and now it works fine. Worse comes to worse, use wireless charging until you find a solution
flipq88 said:
This damn phone keeps telling me it has moisture and won't charge. Hasn't gotten wet in weeks. Really annoying having to keep cleaning the port had this happen on my s7 toward the end before i traded it in. Any one else having constant issues with this?
Click to expand...
Click to collapse
I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt
My phone started doing this over last few days also. Never been near water, always kept dry. Got to be a software issue, quite common issue if you search the web.
It's really annoying!
Possible solution found in my thread - https://forum.xda-developers.com/ga...ence-error-t3650910/post73271139#post73271139
matthew33 said:
I have this after my phone has been in my running arm-band for an hour.
Don't worry 'bout it.....I dodn't do anything and after 10 mins after taking it out of running arm-band, message goes away.
Matt
Click to expand...
Click to collapse
Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away
leave it under a sun lamp
I've noticed something with mine doing it and I finally connected the dots. I'll put my pinky under my phone as a support for when I am holding it and I've noticed that sensor is sensitive enough to detect the moisture from my body even though there is barely anything there. My pinky would essentially rest on the charging port covering it and I did it without thinking.
When I changed my habit all is my moisture messages went away that I thought were "random".
flipq88 said:
Guessing you missed the part where I said it hasn't gotten wet in weeks. Ended up exchanging the phone because problem wouldn't go away
Click to expand...
Click to collapse
Where'd you exchange it and did they give you a new or refub?
Sailor Gerry said:
Where'd you exchange it and did they give you a new or refub?
Click to expand...
Click to collapse
With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works
I got the same issue after exosing it to salt water, basically all I did was got some splash on the phone. I used wireless charging most of the time anyway but it's a bit annoying. Read something about salt water moisture is different so I used a syringe with tap water, sprayed on the port about 3-4x and 5 hrs laters the message disappeared. It might not work for all but at least for me this did the trick. Haven't seen the message for about a week now.
Yeah I second this... it's the dissolved salt on the interior. I cleaned it with fresh water and message went away
Sent from my SM-G955F using XDA-Developers Legacy app
Had this yesterday for a few hours without the phone getting wet at all. Rebooted and message still there, switched off the phone and plugged in the charger and it charged left it like that for a few min and switched the phone back on. The moisture message didn't come back anymore.
flipq88 said:
With tmobile. Warranty exchanges are $5. And probably a refurbed. Don't know, don't really care as long as it works
Click to expand...
Click to collapse
Well, you are nuts accepting a refurb.
I got in touch with Samsung via the phone and they told me themselves, I have a 2 year warranty with Samsung as standard in the UK.....they arranged a courier to pick up my phone from my house and sent me a BRAND new one.
Warranty dude....Warranty!
Matt.
Hello guys, so my friend has a new OP6, he was charging his phone util it get stucks at 82%, he rebooted the phone and then it was 50%. He turned it off and plugged it and the screen showed battery temperature is too low to charge.
We tried my charger on his phone same thing, tried to check with and app the battery temperature and it was detected as -40°C so i guess it's the sensor
We cleared the cache and even factory reset but nothing, always stuck at 50% and as you can guess it will soon die.
Any other option is welcome, here are some pics for you to check. We saw on other forums that this problem occured on other Oneplus phones like 3 and 3t but no solution yet
I've seen this happen to people who dropped their Oneplus 3. The battery temperature sensor gets damaged.
He didn't drop it or any damage occured, it just came from nowhere, so unfortunate. I guess he will have to contact amazon for the warranty or does he contact Oneplus without passing by amazon??
Up!!
If the OP6 has been buyed via Amazon, then use the warranty of Amazon.
did you ever solved this issue?
I have the same issue but my phone didn't fall and I've tried everything, resetting wiping, rooting.
I opened it up and even tried a different battery and I also tried different chargers and leaving it off for 24 hrs.
All with no luck can anyone please help ?
Why did you even open it, you shouldn't have tried that, because it's a defected sensor. my friend got his phone replaced by the warranty without questions asked, but in your case i don't know if they will replace it or no
MICHAEL(SMHOS.ORG) said:
Make sure u are not over clocking the phone2
.try downloading kernels and under clock it
3.do not use it too much for high end games,mainly heat up phones
4.when charging shut it down.it works:laugh:
Click to expand...
Click to collapse
Sorry but you don t know what you're talking about
my phone had water damage so unfortunately it was out of warranty already.
I let it dry for a day but the screen didn't even come on, after i opened it and cleaned all the connectors it worked and the charging even worked but jut for 1 day.. after that i always got this error, everything else works fine.
i'm thinking maybe i can just buy one of those external powerbank cases or so..
Shad00w said:
my phone had water damage so unfortunately it was out of warranty already.
I let it dry for a day but the screen didn't even come on, after i opened it and cleaned all the connectors it worked and the charging even worked but jut for 1 day.. after that i always got this error, everything else works fine.
i'm thinking maybe i can just buy one of those external powerbank cases or so..
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Click to collapse
If you have the error like the pics i chared, it wont work, if you install Ampere app, you will see that it shows a very low temperature like -30 or so, so the sensor is definetly out of service, I don't know if the sensor is on the battery(you said you put another one and i didn't work out) so i dont thinks it's there, try changing the doughter board, or in the worst case it's on the motherboard.
yes i saw a picture of the oneplus 3 somewhere with the temp sensor on the motherboard but the oneplus 6 has almost all of its ic's under heat shielding that you cant remove afaik, (they did remove it on the ifixit totorial though.
Furthermore i found a way to mock the battery tempeture sensor with adb but strangely enough you still cant charge it when you set the temp to 20 or so degrees c.
This is the page if you wnt to try it out https://www.intellectsoft.net/blog/android-shell-part-1-mocking-battery-status/
I dont even think root is required
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MICHAEL(SMHOS.ORG) said:
Bro chinaroad is the ROM or battery.
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Or try another charger and check bri:silly:
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Michael, why are you so certain its not the board ??
Shad00w said:
yes i saw a picture of the oneplus 3 somewhere with the temp sensor on the motherboard but the oneplus 6 has almost all of its ic's under heat shielding that you cant remove afaik, (they did remove it on the ifixit totorial though.
Furthermore i found a way to mock the battery tempeture sensor with adb but strangely enough you still cant charge it when you set the temp to 20 or so degrees c.
This is the page if you wnt to try it out https://www.intellectsoft.net/blog/android-shell-part-1-mocking-battery-status/
I dont even think root is required
---------- Post added at 04:05 PM ---------- Previous post was at 04:02 PM ----------
Michael, why are you so certain its not the board ??
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Let him say what he wants lol, i know what i am talking about, the phone was in my hand, i tried everything possible from my side, i was the one who opened the thread lol, i read about the problem, i saw videos of ppl fixing it and changing the sensor, but apparently he didn't so...
But i didn't try the method with adb back then because the phone was on warranty and we thought they should replace it would be better for us than to "magically" mock the sensor and the battery temp
i think i finally solved my problem after a week )
Chinaroad said:
Hello guys, so my friend has a new OP6, he was charging his phone util it get stucks at 82%, he rebooted the phone and then it was 50%. He turned it off and plugged it and the screen showed battery temperature is too low to charge.
We tried my charger on his phone same thing, tried to check with and app the battery temperature and it was detected as -40°C so i guess it's the sensor
We cleared the cache and even factory reset but nothing, always stuck at 50% and as you can guess it will soon die.
Any other option is welcome, here are some pics for you to check. We saw on other forums that this problem occured on other Oneplus phones like 3 and 3t but no solution yet
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Have you tried to microwave it to heat it up?
dgunn said:
Have you tried to microwave it to heat it up?
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dgunn i hope that was a joke,..
NEVER use the microwave, you can put it in the Oven at 50c but the microwave will permanently fry the device and create flashes and fires...
Shad00w said:
dgunn i hope that was a joke,..
NEVER use the microwave, you can put it in the Oven at 50c but the microwave will permanently fry the device and create flashes and fires...
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Sarcasm
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You
dgunn said:
Sarcasm
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You
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Why did you even bother responding hahahaha, or you could even say you were serious and you already tested it lool
So I just bought the one plus 6 and I read this post and kinda creeped me out incase this happens to my device do I have warranty from one plus if this device was purchased from a not so popular site
which site did you buy from, and this is a very rare case that happened, and when you buy from a site, that is no the official OP website or when OP is not the official seller in it, your warranty is between you and the website not between you and OP, i hope it's clear.
For ex: you buy from amazon, if you have any problem, you contact amazon not OP, if you buy from gearbest , you must contact gearbest in case something bad happened, and don't worry it's a very rare case and it's covered by the warranty
Solved, loose connector
I recently (about a month ago) bought a new battery from China for my Oneplus 3.
I was really happy with the improved battery life. Oneplus 3 is still a really good phone!
Just 3 days ago I saw the "temperature too low" warning, but luckily it went away.
Today I wasn't able to charge it and it showed 50% charge until it just died without a warning.
I opened it up and saw the connector was loose - the cable from the battery to the phone. It must have come loose from a drop of the phone (it does fall every now and then).
Now it's charging and I do not need to upgrade yet. 2,5 years and counting with my OP3.