Phone goes switched off while lock the screen - Moto G Q&A, Help & Troubleshooting

Dear Folks,
I need your help at here. Since few days i'm facing the problem like when i locked my phone it goes switched off in 3 seconds only but when screen is ON it works normally.
I have already changed the display and battery but still the issue persist same.
Request your kind help OR suggest to move out from this problem.
Regards,
VISHALKUMAR

Related

Touch Cruise - Broken or Normal ?!?

Hello guys,
I've just received my TC and couldn't wait to set it up and install all applications I need.
During this procedure I recognized that the screen flickers whenever there is activity on screen.
Doesn't matter if the device is looking for WLAN or GSM Network, filling up a progressbar during restore of my SMS Messages with PPC PIM Backup or just navigating around in TomTom.
Found out that flickering stops if I hide the progress-bar filling application by opening the Programs-tab in startmenu and if the device is idle and nothing happens on screen (no animation or screen change) it wouldn't flicker at all.
This flicker-thing is quite annoying. Anyone else got that?
Maybe it is an effect of the video-driver problem. Don't know.
Maybe the device is just "broken" in some way and I have to return it to my dealer.
EDIT: Just saw that the screen even flickers slightly when the cursor is blinking in the SMS-Editor
Never seen this problem on my TC. Had it for nearly 2 months. I would return it and get a new one.
OK, now I'm quite sure that it is a device error.
Woke up this morning and the flicker-effect has gone.
The I "navigated" to work (just for fun). And when I arrived (50 Minutes est.) the flicker was back again. Seems to happen when the device works hard for a couple of minutes.
Anyway, I'll stop investigation and send it back to the dealer.
BTW: Thanks for the comment !

[Q] touch screen malfunction

hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
I noticed my touchscreen becoming unresponsive when loading particular websites. Even had it freeze once (only time it ever froze on me)
What were you doing when it does this? Do you have the multitasking reg edit on?
exilkubaner said:
hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
Click to expand...
Click to collapse
I know this is an old thread but this is the only reference to the exact same problem that I'm having. I'm having difficulty putting this down to hardware as the screen becomes responsive again when locking and unlocking which might point to software.
It could be a hardware issue that is resolved by locking then unlocking the phone but I don't know enough about the construction of it to have an opinion.
The advice I've had from htc is to wipe the 'phone and start again but I don't expect that to solve it (especially as their call handling system refers to Window Mobile 7 - the second large commercial organisation I've seen that on in recent weeks without looking too hard!).
Has anyone else seen this since the original post or @exilkubaner was a solution found to your problem?
Hi,
I have exactly the same problem. I hard reset my HTC 7 Pro, but no success, my screen doesn't respond until i lock/unlock the device.
So, any one have resolved this issue since the first post ?
Regards
Had the same issue, but I didn't have any roms installed.
Brought it in to Sprint and they found that I had a fried ribbon connecting the screen to the phone. Replaced under warranty.
It happened again, I determined that it was caused by my click in belt clip/holster. When I pull the phone out, it pulls the screen away from the keyboard a bit.
^Wow. Nice find. I'll have to be careful with mine now as I could easily run in to the same problem pulling it out like that.

[Q] Question regarding screen problem in my phone.

Hi,
I have Karbonn titanium S5 phone and it has screen problem. I am posting picture here. Screen looks fine when I switch on my mobile for just 1 second and then immediately this problem occurs. I tried hard reset too.
Check pixels how they are scattered or shifted from positions. I have attached picture as an attachment.
EDIT: Screen is fine when it is locked for few seconds and after unlocking again problem occurs in almost 5 seconds. I have tried installing everything from Stock rom to custom rom but that didn't help. Any Help will be appreciated.

Screen backlight stays on!

Hello!
My oneplus one is having this issue for a while now, When I plug it in and lock the device, there is a 60~70% chance that the display stays on but its just blank, I have to unlock it and lock it again to fix it.
Recently this also started happening when it was not charging and the screen would often stay on causing massive battery drain :/
This happens on every single rom all the way from CM11S up to CM13 and also oxygen os,...
Does anyone know what the problem is?
Thanks,
Noahvt
I have the same problem since I can remember, also looking for an answer.
I have a similar issue. Sometimes the screen stays on, but is dimmed. A simple double press of the power button resolves it (turn on full, turn off screen) but its mildly irritating. I have only noticed it since being on sultanxdas cm12 ROM. I had an issue with a notification LED app not working since a recent ROM update so uninstalled it. Maybe the issue was related to that app as I cant remember the issue occurring since I uninstalled it a few days ago.

Scrolling problem on android 11

Hello
I have a problem with my f2 pro. After updating to android 11 I got some weird scrolling problem. When I'm scrolling it suddenly stops and I need to take my finger off screen and put it again. I'm attaching video with that problem.
Rebooting phone helps for a while but after a while the problem returns.
My current miui version is: 12.2.4.0(RJKMIXM).
I don't know if it is software problem or maybe hardware issue.
Thanks for your help
deleted.
I have the same problem as you have as. It started after the phone was upgraded android 11. As you said rebooting the phone is solving the problem temporarily, then a few hours later it repeats.
I think it should be software problem, not a hardware problem.
Anyone else have this problem?
maciejhka said:
Hello
I have a problem with my f2 pro. After updating to android 11 I got some weird scrolling problem. When I'm scrolling it suddenly stops and I need to take my finger off screen and put it again.
Click to expand...
Click to collapse
I had the same problem, I couldn't even drag and drop icons from one screen to another, it looked like the digitizer "thought" that I removed my finger, reset to factory settings solved it in my case. Setting everything up from the scratch was a pain though...
morote said:
I had the same problem, I couldn't even drag and drop icons from one screen to another, it looked like the digitizer "thought" that I removed my finger, reset to factory settings solved it in my case. Setting everything up from the scratch was a pain though...
Click to expand...
Click to collapse
Hi, i reset the factory settings on saturday. It's solved on that day but today (4 days later) i have the same problem again. I think it should be android 11 problem, it mustn't be hardware problem because it started after android 11. And it's very annoying. I have to restart the phone after i see the problem.
ozn_altnbs said:
Hi, i reset the factory settings on saturday. It's solved on that day but today (4 days later) i have the same problem again. I think it should be android 11 problem, it mustn't be hardware problem because it started after android 11. And it's very annoying. I have to restart the phone after i see the problem.
Click to expand...
Click to collapse
Is it possible that it's one of the apps that you installed causing this?
Did you try to replicate the problem using your phone in safe mode (without third party apps)?

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