Weird Lens Flare - OnePlus 6 Questions & Answers

I just got my oneplus 6 and noticed strong lens glare at night when directing to spot source light.
lens flare is hard to be avoided but this seems really evident on my oneplus 6, compared with other smartphone cameras I tried.
Have you guys experienced same or this unit is sort of defected?

would be nice if you showed any photo's of the flares but i didn't see any in my photo's yet.

This is the very first time I saw such strong lens flare. I can clear see the shape of bulb from the flare. I tried other phones, and nowhere near this.

Yep. It's on mine as well. I also noticed it was mentioned in a review I watched on YouTube a while back.
Sent from my ONEPLUS A6003 using Tapatalk

Batfink33 said:
Yep. It's on mine as well. I also noticed it was mentioned in a review I watched on YouTube a while back.
Sent from my ONEPLUS A6003 using Tapatalk
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I talked to OP support and they say this is normal. Guess we have to bear with this.
But this lens flare is just much stronger than other phones I used.

weird i sometimes have the same issue , especially in night photos where there is a lot of close street lights.

starfq said:
I talked to OP support and they say this is normal. Guess we have to bear with this.
But this lens flare is just much stronger than other phones I used.
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Same as the original Pixel but Google tried to fix that with a FW update which worked quite well. It's a hardware fault.
Sent from my ONEPLUS A6003 using Tapatalk

Yup noted the massive flare also. Kinda cool effect to have, but sometimes not.

I took same pictures using iPhone X under several conditions and the lens flare is comparable. I think I can bear with now...

I have same problem with flares and after so many smartphones It's first time I see something like this. I was scared that is something wrong with lens but It looks like It is normal.
However It is very annoying and I am very close to giveaway this beautiful phone just because of this.
I just noticed that is happening on night pictures, specially with traffic lights. Few examples down there...
When I turn phone at different angle, like more open to sky, It disappears.

Hi is your issue resolved

Lense flare OnePlus 6
What about this?
That's terrible

Related

Severe lens flare on camera - prob. hardware related

On my small Pixel (black 128GB edition) I get severe lens flares in situations, that were never a problem for any smartphone before.
https://www.youtube.com/watch?v=pfz8YmHmeJ4 The video here illustrates the issue pretty well, several very well known people on YouTube + Twitter have encountered the exact same problem, including @MKBHD, @DetroitBORG and @superscientific !
I'd like to know if there are devices out there that don't have this problem. You won't see it in all lighting situations, but it's very pronounced in some - where it shouldn't be.
I have.noticed this today on my camera I attached a photo the halo or flair can be seen at the bottom the pale grey around the bottom left and right. Like you say, it's only in certain light conditions and certain angles. Must be the glass that surrounds the lense.
Looks like the the phone has been rushed out and not tested properly.
Two more photos
This is definitely a design floor as happens if the camera is on its sides, upside down and normal. Really didn't expect this from such a highly priced phone.
Some more photos from me:
I'm talking to support via the built in support. I'll let you know what they say.
I'm taking mine back to the carrier store in an hour. No way I'm going to accept this.
This is happening to me as well. Definitely a deal breaker, unless covering the glass with a case fixes the problem. It's a shame, because the camera blows everything else out of the water.
Been in contact with EE and they have said my handset is defective so they are sending me a new one tomorrow. Excellend support from them, Thought it would have been a pain in the arse
Mcyates said:
Been in contact with EE and they have said my handset is defective so they are sending me a new one tomorrow. Excellend support from them, Thought it would have been a pain in the arse
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Well be prepared for disappointment. My phone has it too. I guarantee every Pixel does. Probably because of the subtle curve on the rear glass.
Nitemare3219 said:
Well be prepared for disappointment. My phone has it too. I guarantee every Pixel does. Probably because of the subtle curve on the rear glass.
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Yeah I'm not going to hold my breath, but the guy who done the video in the first post had two pixels and only one of them done.this. I'll just keep returning them until I get one that works
Google said they didn't know about this but they have forwarded the link to this thread and the YouTube video so they can investigate further.
Mcyates said:
Yeah I'm not going to hold my breath, but the guy who done the video in the first post had two pixels and only one of them done.this. I'll just keep returning them until I get one that works
Google said they didn't know about this but they have forwarded the link to this thread and the YouTube video so they can investigate further.
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https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
Nitemare3219 said:
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
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Thanks for the lim, well I can't stop the new phone arriving so I'll just take hold of it and wait for the update.
really
Nitemare3219 said:
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
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Do you really believe they are going to eliminate the halo with that approach?
No way. It's a design flaw. The question is how does that digital picture site
give this phone such a high rating and they never saw this in any of their pictures?
This just doesn't add up. I am awaiting the XL to come back in stock to order
but this is a deal breaker for me unless this is a defect on a few phones.
CC
cc999 said:
Do you really believe they are going to eliminate the halo with that approach?
No way. It's a design flaw. The question is how does that digital picture site
give this phone such a high rating and they never saw this in any of their pictures?
This just doesn't add up. I am awaiting the XL to come back in stock to order
but this is a deal breaker for me unless this is a defect on a few phones.
CC
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DxOMark actually did mention the lens flare/halo if you read the entire review... they just call it something more technical.
Yes, I fully believe they will be able to correct for this issue, at least SOMEWHAT, in software. I think the question will be whether or not they can actually preserve detail in the area where the flare is occurring. Google has pulled off some amazing feats with this camera just because of its software... they're not going to claim to do something they can't do.
Halo
Nitemare3219 said:
DxOMark actually did mention the lens flare/halo if you read the entire review... they just call it something more technical.
Yes, I fully believe they will be able to correct for this issue, at least SOMEWHAT, in software. I think the question will be whether or not they can actually preserve detail in the area where the flare is occurring. Google has pulled off some amazing feats with this camera just because of its software... they're not going to claim to do something they can't do.
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So you are saying this is on all Pixels? Not a defect of a few?
CC
cc999 said:
So you are saying this is on all Pixels? Not a defect of a few?
CC
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According to Google, yes. The lens assembly is subject to very tight manufacturing tolerances. Every Pixel is going to have this issue.
Got my new phone, and as stated above I still have the flair so I'm really.imterested into what Google can actually do. I'm off to the park with my dog layer so I'll take lots of photos and upload them here if they have any flare issues.
Don't accept this. Take it back to your point of sale. Get another phone. I am so ****ing done with this.
"We completely, retardedly screwed the entire design of our phone and will now make you use a certain camera mode to mitigate (not resolve) the issue in software"
None of you should accept this.
Out of maybe 100 photos I have taken with this phone, you can maybe see it in like 3-4 photos. Only really happens on my end if I am shooting directly into a light source which most photos are pointing away from a light source. It's not like every photo comes out like this.
I am very very happy with this phone and the camera.
RoccoN4 said:
Out of maybe 100 photos I have taken with this phone, you can maybe see it in like 3-4 photos. Only really happens on my end if I am shooting directly into a light source which most photos are pointing away from a light source. It's not like every photo comes out like this.
I am very very happy with this phone and the camera.
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Just been to the park and took some photos only one photo out of about 50 had a halo. I believe Google will fix this.
I've added some of the photos i took today.

Issue on taken photos.

I bought a new Nokia 3 from the agent in Sri Lanka. There is a problem with the taken photos, (can clearly observe in a dark environment, without flash). The photos have white dots in a pattern. Both in front and rear cameras. When you zoom in and out the dots too get zoom in and out. I got a new phone for the warranty and that phone too has the same issue. Anyone please advice.
Shashiprabath said:
I bought a new Nokia 3 from the agent in Sri Lanka. There is a problem with the taken photos, (can clearly observe in a dark environment, without flash). The photos have white dots in a pattern. Both in front and rear cameras. When you zoom in and out the dots too get zoom in and out. I got a new phone for the warranty and that phone too has the same issue. Anyone please advice.
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I'm facing this problem too.This is Nokia's fault.
Post a pic, guys.
Sent from my TA-1032 using Tapatalk
Nikola Jovanovic said:
Post a pic, guys.
Sent from my TA-1032 using Tapatalk
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Hello Nikola, I've claimed the warranty for both of Nokia 3 s. Unfortunately I'm unable to send a picture of that. Even the shop people have checked for the issue for other couple of phones before issuing those to the customers and they've found the same. It's more like the night sky without the moon. Stars like dots. And when the camera is in a darker environment the display displays some lines near to the borders (feels like struggling). Anyway I went for a Nokia 6 and it is perfectly fine. I wish Nokia had used Carl Zeiss lenses. Besides all the issues I Love Nokia.
Khaled362 said:
I'm facing this problem too.This is Nokia's fault.
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Can you post a picture of that.
Thanks
This sounds like A LOT of noise in the camera. Dust, may be?
Khaled362 said:
I'm facing this problem too.This is Nokia's fault.
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How can we solve this problem
harisn said:
This sounds like A LOT of noise in the camera. Dust, may be?
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Dust in same pattern, front and rear??? And every phone I checked??? In Unused and just unboxed devices??? No way ...

Dust in camera

Is there anyone who has dust in the back camera issue?
It seems this phone has much higher possibilities having this issue. Most of the middle range phones rarely have this issue(but sometimes it does happen)
I was thinking about buying this phone, but there are tons of complaint on Huawei club forum and Baidu tieba about the dust in camera.
Huawei hasn't admitted the issue officially yet. Huawei exchanges the problematic phones with new ones, but the new one still has this problem after days of normal use.
maple333 said:
Is there anyone who has dust in the back camera issue?
It seems this phone has much higher possibilities having this issue. Most of the middle range phones rarely have this issue(but sometimes it does happen)
I was thinking about buying this phone, but there are tons of complaint on Huawei club forum and Baidu tieba about the dust in camera.
Huawei hasn't admitted the issue officially yet. Huawei exchanges the problematic phones with new ones, but the new one still has this problem after days of normal use.
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No issue with mine
I've just watched a video from VoloKin Project claiming he has dust underneath the camera lens. https://youtu.be/AwOHKM0wfiU
I was planning to upgrade from the Note 8 but I'm not sure after watching that video. Has anybody else got that issue?
skromnia said:
I've just watched a video from VoloKin Project claiming he has dust underneath the camera lens. https://youtu.be/AwOHKM0wfiU
I was planning to upgrade from the Note 8 but I'm not sure after watching that video. Has anybody else got that issue?
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I wrote to Volokin on his youtube site. I have Honor Note 10, 6GB and 8 GB. There's is no issue with DUST from both at all!!!
I have spoken to wonda mobile regarding this issue as mine does have some dust there and they spoke with Huawei who said it won't effect the camera . Strange thing is that it does not effect pictures etc .
Mine too has dust under cam lens. but no effect on photos vid.
bark1234 said:
Mine too has dust under cam lens. but no effect on photos vid.
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I have a couple specks in mine, but it's not serious as others. It has no effect on photos whatsoever. :good:
No dust here... Btw its a really awesome phone [emoji1303]
Sendt fra min RVL-AL09 med Tapatalk
Got mine on Wednesday the 19th of September, so 3 days ago and noticing some particles under the glass of the lower camera, which is the secondary camera, so for now, nothing seems affected, but yeah, it seems to be a real problem this phone is awesome, whyyyyy...
No dust on mine.. So far. [emoji1303][emoji1303]

Is the camera worth it?

I really love the Oneplus 6, top to bottom, don't care the missing of the stereo speaker or the notch (cause OOS seem to deal with it quite good)
The only issue keeps me from buying it is the camera. I have seen a lot of reviews and comments about the camera and they are pretty mixed which confused me.
I need the phone to last for about 3 years or so and I mainly use it when I travel and to takes photos. I heard that there are updates that fix things but still read that there are issues.
Can you guys give me your own opinion about the camera and if I should go for it or move to the Galaxy S8 plus?
P/s: quite sure that I will try to use Gcam instead on both phone, have it on my old phone and it absolutely surprised me cuz the image came out quite nice for such an old phone.
Not a fan of any brands (except Iphone which I don't really like, but I do like Ipad and I don't hate Apple by any means) so if you have other recommendation under $500 then feels free to say, so far I only see these 2 are the best for what my budget can buy.
Thank you for your helps.
It's right there with the best cameras. It beats then in certain shots and they beat it on certain shots in the comparison tests. I still think it might be a hair behind the likes of the s9, pixel 2xl and I think it's better then the iPhone overall. It's close in low light to them, as good if not better in good light and it handled the bright areas better then dinner of this phones in not blowing out the highlights.
I have zero complaints and I'm an enthusiast photographer. Unless I'm doing a wedding or something really important, I have no issues using this camera. It more then does the job. Of course you can get a shot it doesn't handle well, but every PHONE is the same way. None will replace a dslr
The camera is mint works amazing!
Eric214 said:
It's right there with the best cameras. It beats then in certain shots and they beat it on certain shots in the comparison tests. I still think it might be a hair behind the likes of the s9, pixel 2xl and I think it's better then the iPhone overall. It's close in low light to them, as good if not better in good light and it handled the bright areas better then dinner of this phones in not blowing out the highlights.
I have zero complaints and I'm an enthusiast photographer. Unless I'm doing a wedding or something really important, I have no issues using this camera. It more then does the job. Of course you can get a shot it doesn't handle well, but every PHONE is the same way. None will replace a dslr
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Wow glad to hear from a photographer, I would definitely pick OP 6 if I don't mind the camera as I used to, but planned to go on multiple vacations with it and personally loves to take scenery photos so your reply helps a bunch.
Gonna take another look and get the OP 6. My friend has a deal for it with about 100$ off
No, it's not worth it. Theres bad oil painting effect in low light. Pics are very hit and miss, some are great, some are awful and now I have dust under the lens and I have a black spot I can't get rid of on photos. I certainly couldn't recommend it.
Batfink33 said:
No, it's not worth it. Theres bad oil painting effect in low light. Pics are very hit and miss, some are great, some are awful and now I have dust under the lens and I have a black spot I can't get rid of on photos. I certainly couldn't recommend it.
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Darn that sounds bad, but I head it only apply to A6003 model?
Some of the people I know used the OP 6 but none reported that issues ((
But sounds worrying
Ethan140310 said:
Darn that sounds bad, but I head it only apply to A6003 model?
Some of the people I know used the OP 6 but none reported that issues ((
But sounds worrying
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Its not bad. On my recent trip to Canada and USA, I packed my Nikon 850. I took over 1200 pictures during my 2 weeks vacation. I might have used my Nikon for less than 75 shots. Convenience of phone camera outweighs the hassle of lugging a complete system. Unless you are taking pictures for a luving, this phone camera will be more than suffice to satisfy your shutterbug needs.
I strongly believe that it's not the camera but eye behind the camera that make or break the picture. If you are little dissatisfied with extremely low light shots, you can enhance in post production. Make sure to keep HDR option on. I had S8+ abd my wife still has S9 and I can tell you from a bormal viewing distance, you could not tell the difference apart. Remember, you can always switch to pro camera mode for better control. Hope this helps. Good luck.
Photos quality
https://forum.xda-developers.com/oneplus-6/review/photo-quality-t3772651
Video quality
https://forum.xda-developers.com/oneplus-6/review/video-quality-t3772652
Low light
https://forum.xda-developers.com/oneplus-6/review/low-light-t3772650
i will not suggest samsung phone if you love to take pic on kid or pet in indoor with (basically any moving object in low light on samsung phone come up blur mess), other than that i agree s8 has a bit better on camera, and you may need to get use to the very slow update on samsung
DamiDev said:
Photos quality
https://forum.xda-developers.com/oneplus-6/review/photo-quality-t3772651
Video quality
https://forum.xda-developers.com/oneplus-6/review/video-quality-t3772652
Low light
https://forum.xda-developers.com/oneplus-6/review/low-light-t3772650
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I do really understand why you bring the links here but seriously I read all of those (except the video one since I'm not fond of that anyway, have like 1 or 2 videos taken with my 2.5 years old phone) and it's really confusing, some said good some said bad (and they do have evidence)
I check on xda (which tbh my trusty place to find user experience) and they are mixed.
I check on youtube with those reviewers I think that are not bs, and it's still mixed.
I check all those reviews on the internet and other forums, and it's still mixed.
I don't usually do these Q&A on XDA (this actually my first) because this is just too hard to decide this time.
Thanks you for your help but it yet solve my confusions.
athris said:
i will not suggest samsung phone if you love to take pic on kid or pet in indoor with (basically any moving object in low light on samsung phone come up blur mess), other than that i agree s8 has a bit better on camera, and you may need to get use to the very slow update on samsung
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That's interesting, I use it for my vacations and I love to take scenery shots (and probally a few shot with my friends or selfies but only a little as I don't like to take photos of myself or person in general)
I'm still yet decided if I stick with Samsung software or move to a custom rom since they both have pros and cons (and somehow I find the S8 forum is not really active?)
but I totally love the experience that I saw on the OP 6 so far.
If you have either of the phone or both, I would really love to hear more of your opinion, thank you.
Gr8man001 said:
Its not bad. On my recent trip to Canada and USA, I packed my Nikon 850. I took over 1200 pictures during my 2 weeks vacation. I might have used my Nikon for less than 75 shots. Convenience of phone camera outweighs the hassle of lugging a complete system. Unless you are taking pictures for a luving, this phone camera will be more than suffice to satisfy your shutterbug needs.
I strongly believe that it's not the camera but eye behind the camera that make or break the picture. If you are little dissatisfied with extremely low light shots, you can enhance in post production. Make sure to keep HDR option on. I had S8+ abd my wife still has S9 and I can tell you from a bormal viewing distance, you could not tell the difference apart. Remember, you can always switch to pro camera mode for better control. Hope this helps. Good luck.
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That sounds really interesting, can i have a few of your shots to check out cause really I love the phone just the camera is bugging me.
If I need a phone purely for daily experience then this definitely in my pocket right now
Scenery shots will be best since I will use it mostly for scenery, thank you so much!
Ethan140310 said:
That sounds really interesting, can i have a few of your shots to check out cause really I love the phone just the camera is bugging me.
If I need a phone purely for daily experience then this definitely in my pocket right now
Scenery shots will be best since I will use it mostly for scenery, thank you so much!
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I will post few sample shots thus evening whe I return home.
Ethan140310 said:
That sounds really interesting, can i have a few of your shots to check out cause really I love the phone just the camera is bugging me.
If I need a phone purely for daily experience then this definitely in my pocket right now
Scenery shots will be best since I will use it mostly for scenery, thank you so much!
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Here are some sample shots.
Gr8man001 said:
Here are some sample shots.
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That looks absolutely good!
Already contacted my friend for the deal but there is an issue bugging me tho.
Others said that they have some issue with dust in the lens, do you have any idea about this?
Ethan140310 said:
That looks absolutely good!
Already contacted my friend for the deal but there is an issue bugging me tho.
Others said that they have some issue with dust in the lens, do you have any idea about this?
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I am not sure who and why they are saying about the dust issues. Absolutely no dust issues here. Previously posted shots are the proof. You would have noticed diffraction if there was any dust. To put your mind at ease, spend $2 and buy tempered glass lens protector on Amazon, eBay, or Aliexpress. I dont even use cover or screen protector for my phone (never have used for the last 15 years or so). Rather than worrying about protecting, enjoy by actually using the gadget-my two cents worth advice.
Gr8man001 said:
I am not sure who and why they are saying about the dust issues. Absolutely no dust issues here. Previously posted shots are the proof. You would have noticed diffraction if there was any dust. To put your mind at ease, spend $2 and buy tempered glass lens protector on Amazon, eBay, or Aliexpress. I dont even use cover or screen protector for my phone (never have used for the last 15 years or so). Rather than worrying about protecting, enjoy by actually using the gadget-my two cents worth advice.
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I tend to drop my phone so probably a shockproof case (and be more careful since it's glass) but thank you so much for the advice! :highfive::highfive:

Blury note 20 ultra photos??

My phone is 3 days old… im noticing blury pictures mostly in backround.* Some with dead on images.* Seems like its not focusing.* Took a picture of my truck amd sent it to my email where i first noticed it on the computer.* Was 108mp picture and the backround looked blury or washed out.* *I also tried my sisters fresh out the box note 20 ultra and same issue.*I was setting her phone up. S10 plus didnt have the issue of same photos.* Used sisterd old phone to compare. 1 picture.
I'm blown away with the camera. I never really care, not really much of a picture taker, but a few I've taken so far are quite impressive.
Here's a night shot of my truck... awesome camera
Sent from my SM-N986U using Tapatalk
LeadDawg said:
Here's a night shot of my truck... awesome camera
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Love the Tacoma. Such a perfect truck.
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
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I'm not getting pictures that sharp from my Note 20 Ultra.... maybe from my DSLR..... what are your settings?
Mine are pretty good.
Sent from my SM-N986U using Tapatalk
Snowleopard1900 said:
I'm not getting pictures that sharp from my Note 20 Ultra.... maybe from my DSLR..... what are your settings?
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Automatic night mode is all I used
Sent from my SM-N986U using Tapatalk
Man, this camera is impressive! This was with the 5x zoom. The water just looks amazing to me!
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
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Nice truck… cant go wrong with toyota. Here is mine and the picture im talking about. This was the 108mp picture. The top just seems blurh or washed out to me.
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
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Ha! Gotta love Americans and their truck obsession!
.
skillzo1 said:
My phone is 3 days old… im noticing blury pictures mostly in backround.* Some with dead on images.* Seems like its not focusing.* Took a picture of my truck amd sent it to my email where i first noticed it on the computer.* Was 108mp picture and the backround looked blury or washed out.* *I also tried my sisters fresh out the box note 20 ultra and same issue.*I was setting her phone up. S10 plus didnt have the issue of same photos.* Used sisterd old phone to compare. 1 picture.
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I am having the same issue as well. I have noticed that the camera blurs the back and even some parts that it is trying to focus on. I might just contact Samsung and see what is up, but you ain't alone here.
I'm on my 6th Note (the 9 & 10+ are with family members for comparison) and I'm having blurry photo issues too, getting worried.
Also the battery life is nothing short of crap... hoping it's still learning.
Not happy so far.
In the last 2 months I've had an Oppo Find X2 Pro and then a Huawei P40 Pro + and the cameras on both were better
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
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batsup606 said:
I am having the same issue as well. I have noticed that the camera blurs the back and even some parts that it is trying to focus on. I might just contact Samsung and see what is up, but you ain't alone here.
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I thought it was just me or my phone. You can see the image i took of my sisters s10 plus with her gallery showing with my note 20 ultra. Its very badly blurred or washed out. So i took my sisters fresh out the box note 20 ultra which i was setting up for her and it had the same exact results. I made sure the camera settings was the same on both to compare pictures. Then i pulled up my gallery on my note 20 ultra… and took a picture with the s10 plus. It was a world of difference. There was no blury or washed out colors or words. I asked my girlfriend who also just got the note 20 ultra if she noticed anything blury with her phone and she replied yes and sent me a picyure she took of her daughter eating. The backround was very blury or again washed out with color. I confirmed issues with 3 people that i know personally that have the note 20 ultra.
I cantacted samsung thru Samaung Members chat. I got the typical replies that will all result in a hard reset. Im not trying to do that after i just took an entire day setting up my phone to yield the same results that im getting on 3 different phones. Im afraid unless many more people start seeing this ill have to get another note 20 ultra and fear itll be the same.
stewarta13wsb said:
I'm on my 6th Note (the 9 & 10+ are with family members for comparison) and I'm having blurry photo issues too, getting worried.
Also the battery life is nothing short of crap... hoping it's still learning.
Not happy so far.
In the last 2 months I've had an Oppo Find X2 Pro and then a Huawei P40 Pro + and the cameras on both were better
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Ive been in the note and galaxy family since the s3. I am seeing little hiccuos here and there with the phone. My battety life has been pretty good tho. I see a almost like a glitch every now and then here and there. Cant explain it. Im sure that in time will be fixed with updates. The other thing that is driving me crazy is i use Single tap to swipe feature which allows you to answer the phone by tapping the answer button rather then swiping. But when i activate it… .it brings up a perminant accessories menu on your screen that floats on any screen your seeing. With my old s10 plus it did this to but you can comoletly remove the menu and hid it. On the note 20 ultra you cant. There is an option to hide it on the edge panel but it still gets in the way and i accidentally touch it and i see it on all my screens.
Fix from Samsung
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
Aren't the backgrounds supposed to naturally blur a bit? I remember reviews talking about the "natural bokeh" effect.
Hey I have the same issue. It blurs the surrounding focus. I also checked my s10 and did not have the same issue. Is anyone else experiencing this? Its weird bc this is supposed to be the best camera out there.
batsup606 said:
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
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Im assuming your having the same issue?
batsup606 said:
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
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PsiPhiDan said:
Aren't the backgrounds supposed to naturally blur a bit? I remember reviews talking about the "natural bokeh" effect.
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I hope not..it ruins the picture in my opinion. But again even the picture i took with no backround is bad and blurry.
skillzo1 said:
Im assuming your having the same issue?
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Yeah, I am having the same issue as well. I don't mind it that much right now since I do not take a lot of pictures or videos, but I do want it fixed soon.
The background blur is because of the sensor size.
If the thing you want to be in focus, is in focus, everything should be ok.

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