Push notifications - OnePlus 6 Questions & Answers

The phone stopped getting push notifications until after the app is opened (groupme). Any way to fix that?

No one else had experienced this? It's really bad. No notifications from group messaging apps

yebbey2 said:
The phone stopped getting push notifications until after the app is opened (groupme). Any way to fix that?
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Go to settings, battery, battery optimization and ensure your concerned app is showing you "don't optimize".
Try this and lemme know

I did that already. I searched and saw that that was supposed to be the solution.....but not working for me

In the same settings there is an advanced optimise (top right ... Button)
Make sure that's not ON

harigavara said:
Go to settings, battery, battery optimization and ensure your concerned app is showing you "don't optimize".
Try this and lemme know
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Thanks. I have this problem too with some apps. I will try this solution

DaveHTC200 said:
In the same settings there is an advanced optimise (top right ... Button)
Make sure that's not ON
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Did that too....it's a mystery.

Getting delayed notifications too. Particularly with WhatsApp. Can't work it out.

hallo dare said:
Getting delayed notifications too. Particularly with WhatsApp. Can't work it out.
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this device faces network drops, often not recognized if an app wouldn't show an alert like FB messenger.
these drops are mostly responsible for missed pus messages because the device is not ready at the moment the push happens and it will not be repeated every few seconds (delay)
even worse if one is using several devices, of which one is i.e. at home and the other on the road. while a the working device will receive the push notification the OP6 would not ( you can check for network drops where it shows the IP number, it happens on wifi as well as data and both wifi frequencies BTW.)
so in the last case the message will never arrive because it's delivered, (to the working device at home) and hence no more push attempt will happen until next message arrives.
i and others posted this in OP support, as mentioned above, open you network settings and watch the IP number, it will disappar and re-appear.
also you can use FB messenger where you will frequently see an orange bar saying "connectin" intermittently with a green bar saying "connected"
of course i dunno if that happens on EVERY device but at least it happens on MANY including mine.
since i'm always having 2 phones on man i'm receiving all mails and messages on at least on of the two which also illustrates quite well how often a push will reach one of my various other devices but miss the OP6.
Go to OP support and report the issue if you face it, that way they get aware of the full scale of the issue.

Yep, notifications are patchy for me. Sometimes they arrive on time, other times they arrive but silently without triggering the alert sound. Other times they only arrive after waking the phone up.
And yes, I've set to not optimise these apps and turned off advanced optimisation. It's a bug I reckon, hopefully fixed in 5.1.6

Well, somehow it's working...for now. I did a few things. I updated the Groupme app. I think I changed the notifications from urgent to high. Something worked

yebbey2 said:
Well, somehow it's working...for now. I did a few things. I updated the Groupme app. I think I changed the notifications from urgent to high. Something worked
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Yeah I've mine set to urgent also, but no real difference. Simple things at this stage for a company like Oneplus, that should not be an issue

I've been having the same issue. Some apps work fine and some don't give me notifications until I actually open the app and refresh it. One is Power Facebook and the other is my visual voicemail app. It's highly annoying as I use the phone for business too. Disabling then in battery optimizations does nothing.

If you have advanced optimization turned on in Battery settings, it will prevent a lot of apps that need to do things in the background from working. It will definitely affect push notifications. I have it on but I've exempted a bunch of apps I want running.
Oops, n/m, see this was discussed already.

I'm not sure if it was switching the notification from urgent to high that did it but it was the last thing I did before it started working....it did go back to urgent by itself afterwards though...notifications still working now

..guys any other facing this issue? Even after update to pie stable recently.. I get this problem, notifications arrive to every other device except op6. When i unlock the phone only then notification arrives...all battery optimizations are off..
any solutions?

I got the same issue with Threema. None of the mentioned settings worked for me.
Any ideas?

Same problem for me. Super annoying. Is this an oxygen os or android problem? Would installing a custom ROM help?

It's the DOZE feature in android that is causing the delay in receiving notifications. Setting an app to "Don't Optimize" does not help; this used to work on nougat when I was using HTC U11 but this does not work in Oneplus 6 PIE.
Run the command below in ADB to completely disable DOZE.
adb shell dumpsys deviceidle disable
The down side is that it will reset to "enable" after reboot so you will need to run the command, again, after rebooting. To get around this, I use Automagic to execute command "dumpsys deviceidle disable" after reboot. You can use Tasker for this, too.
After disabling DOZE, push notifications are received almost immediately. I often see notification for the same message on both my PC and phone.

ausaras said:
It's the DOZE feature in android that is causing the delay in receiving notifications. Setting an app to "Don't Optimize" does not help; this used to work on nougat when I was using HTC U11 but this does not work in Oneplus 6 PIE.
Run the command below in ADB to completely disable DOZE.
adb shell dumpsys deviceidle disable
The down side is that it will reset to "enable" after reboot so you will need to run the command, again, after rebooting. To get around this, I use Automagic to execute command "dumpsys deviceidle disable" after reboot. You can use Tasker for this, too.
After disabling DOZE, push notifications are received almost immediately. I often see notification for the same message on both my PC and phone.
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Even using this i still do not get notifications i disabled every battery saving function.. I think it is time for a factory reset

Related

push notifications not working

I haven't ever recieved a push notification! Neither in whatsapp nor in any other application, except in facebook, though they were late and i deactivated them (in facebook)... settings are ok.. what should I do? I own a lumia 710 with the software up-to-date
Do you normally enable "battery saver" mode on your phone? Doing that blocks push notifications.
Do you run the apps that you're expecting push notifications for? If an app doesn't run for a long time, it *may* lose the ability to receive notifications.
Do you have a ton of notification-enabled apps? There's a limit on the number of notification channels, first-come-first-served, although it should be high enough.
Do you have the apps pinned to your Start screen? Many notifications merely update the app's tile, rather than popping a toast message; you won't see that if they aren't pinned.
What apps have you tried? For example, I use IM+, a chat program, and it receives notifications just fine and within seconds of when the IM is sent.
1) no
2) so.. yes i run them, and sometimes in the first ten minutes after i run them i recieve notifications (for example whats app), but i can't open whats app every ten minutes otherwise notifications would be useless :/
3) nono, two or three
4) yes
5) whatsapp, london 2012 (it should advise me when my country gets a medal or when my country races for a medal), and viber for now
The only other steps that come to mind are to:
First, try disabling push notifications in the app, then reboot the phone, then re-enable push notifications.
Second, remove the apps, reboot the phone, and then re-install them (and of course re-enable push).
Third, hard-reset your phone (I realize this is an extreme step, but if you get this far I don't know of anything else).
I don't use any of those apps myself, but I do use others and have not experienced the kinds of problems that you are describing.
no solution yet?
hello im having the same issue yesterday my whats app & viber were working properly and i was receiving Push notifications like always, but then i noticed that i was not receiving messages and i opened the whatsapp and viber, surprise no push notifications.
Is this OS error? or Whats app error? Viber?
GoodDayToDie said:
The only other steps that come to mind are to:
First, try disabling push notifications in the app, then reboot the phone, then re-enable push notifications.
Second, remove the apps, reboot the phone, and then re-install them (and of course re-enable push).
Third, hard-reset your phone (I realize this is an extreme step, but if you get this far I don't know of anything else).
I don't use any of those apps myself, but I do use others and have not experienced the kinds of problems that you are describing.
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I followed the second advice (i also resetted my apn) and it seems that notifications are received... I'll let you know in case of problems, for now thanks very much!!!
[Antonio] said:
I followed the second advice (i also resetted my apn) and it seems that notifications are received... I'll let you know in case of problems, for now thanks very much!!!
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You're welcome; I'm glad that worked for you! You may also need to periodically open the app to keep the notification channel open.
I'm here again, i noticed that since the problem has been solved in "Settings > applications > background tasks > advanced" "WhatsApp" has apperead, before it wasn't there. So if anyone had the same problem i'd suggest to check if Whatsapp is actually running in the background, if not it is probably installed wrong, so reinstall it
Thanks again and sorry for my bad english

Possible Solution For Notifications

I think that the notifications that don't appear when screen off is caused by the restricted background data that lenovo has pre-checked. Just untick the option ​shown in the picture to allow background data for the application you want. Tell me if this will work for you
chtsarts said:
I think that the notifications that don't appear when screen off is caused by the restricted background data that lenovo has pre-checked. Just untick the option ​shown in the picture to allow background data for the application you want. Tell me if this will work for you
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Doesn't seem to work for me for Messenger. Still only receive notifications when i open the app. :crying:
benneb2 said:
Doesn't seem to work for me for Messenger. Still only receive notifications when i open the app. :crying:
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Also turn off battery optimization for this app.
Settings->power management->battery optimization and then choose all apps instead of not optimized, find the app you want and disable battery optimization
chtsarts said:
Also turn off battery optimization for this app.
Settings->power management->battery optimization and then choose all apps instead of not optimized, find the app you want and disable battery optimization
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I have done this also :crying:. Upon re-opening Messenger while on data, it shows 'Waiting for Network' then 'Connected' and all the notifications come through. Ive also tried disabling Doze to no avail. Notifications work fine when on Wifi so not sure what the problem is, looks like a software design problem made by Lenovo. I might try Lineage in the future.
I find that when I return home and phone gets WiFi while pulling in drive I suddenly get Gmail notifications so seems mine is same.
The only way to fix notifications I've found that actually works is to disable doze via adb shell.
Sadly this fix needs to be reapplied every time you restart the phone making it a bandaid for a gunshot wound.
It feels like the OnePlus 3 all over again...
Install this app...
This app should work very well...
https://play.google.com/store/apps/details?id=de.geroo.disabledoze
Try this.
chtsarts said:
I think that the notifications that don't appear when screen off is caused by the restricted background data that lenovo has pre-checked. Just untick the option ​shown in the picture to allow background data for the application you want. Tell me if this will work for you
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You have to close the lock, see image in the link below.
http://imgur.com/Gc4IBIj

Notification problems? (I already turned on the setting in iManager and Setting)

I bought my Nex in China, and I already turned on the settings like autostart in iManager and settings like the emergency priority in Manage Status and Notification. However, a lot of times notifications for apps like Gmail still don't show up on time; they are delayed for anywhere between an hour to hours. Anyone know the solution? Really like the phone but am thinking about going back to OnePlus 5T stock android because of this (one time I even missed Google Voice incoming call, had to go into the app and refresh to know I got a call). Thanks!
Terrence32 said:
I bought my Nex in China, and I already turned on the settings like autostart in iManager and settings like the emergency priority in Manage Status and Notification. However, a lot of times notifications for apps like Gmail still don't show up on time
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maybe you need to whitelist your 3rd party apps for speedup. start first the app you want to whitelist, swipe from the left bottom up to get in the control center, there you see your apps. swipe the app down and you will see a lock, click on that and you whitelist your app for speedup. i include some pics. hope that help you solve your problem, the software is very terrible on this phone but i love it too much i can´t sell it.
smisi said:
maybe you need to whitelist your 3rd party apps for speedup. start first the app you want to whitelist, swipe from the left bottom up to get in the control center, there you see your apps. swipe the app down and you will see a lock, click on that and you whitelist your app for speedup. i include some pics. hope that help you solve your problem, the software is very terrible on this phone but i love it too much i can´t sell it.
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So you want the lock to show up on the app icon, right? Thx a lot I will give it a try!
Try remove com.vivo.pem in adb shell.
Still having issues with notifications
3dot said:
Try remove com.vivo.pem in adb shell.
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I am having the same issue after following all these steps... I have also removed Imanager in adb shell. My notifications are still delayed. If anyone has found any other way to resolve the problem then please share...
i always had this problem....

Galaxy s10e doesn't notify very often

Good morning. Please, i deactivate all possible energy saving but some other thing must be persistent and the gmail notifications, the bank notifications and many other push notifications don't arrive. I gave all permission but there is not thing to do for me. I think this is impossible and perhaps i am wrong something. can anyone tell me step by step what permissions have i to do for be sure that all permissions are given?
when i unlock from standby and wake the screen the notifications appear all at once!!
i read many problems like this but i didn't find a solution.
can anyone help?
thanks
myabc said:
Good morning. Please, i deactivate all possible energy saving but some other thing must be persistent and the gmail notifications, the bank notifications and many other push notifications don't arrive. I gave all permission but there is not thing to do for me. I think this is impossible and perhaps i am wrong something. can anyone tell me step by step what permissions have i to do for be sure that all permissions are given?
when i unlock from standby and wake the screen the notifications appear all at once!!
i read many problems like this but i didn't find a solution.
can anyone help?
thanks
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Same. No e-mail, Snapchat, Twitter etc notifications.
But on the other hand, messenger and instagram ones work just fine.
OneUI 1.1, Android 9, September update, Exynos. Xposed, Magisk
Could be the sleeping apps function turned on. If so the phone shuts apps down when they haven't been used in a while.
Data saver can also stop apps using data in the background even if they're still running.
I have both turned off and standby power drain is still minimal. WhatsApp is probably the worst consumer next to Gmail. Need both.
this problem is present in many and many samsung galaxy devices and i wonder why yet didn't solve it.... all the sleeping functions are deactivated and so for data saver and battery saver.... nothing to do, but random, not always

Mate 30 pro messenger push notifications?

Hi, just bought a mate 30 pro a few days ago without google services. I side loaded all the apps I needed and everything was working great until I realised I wasn't getting my facebook messenger notifications. If the app is open they come through but when I close the app it's like it goes to sleep after about 5 mins. I made messenger my default sms app to see if that would help and all my texts worked fine but my facebook messages just won't work.
I have all my notifications on, app launch set to manual to allow auto-launch, secondary launch and run in background. I even allowed all permissions but didn't make a difference. I have performance mode on and have selected stay connected when device sleeps.
Has anyone else had any problems like this or know how to fix it? I've done a factory reset and been through every option I could think of. I love the mate 30 pro but probably going to have to get rid of it if i can't fix this problem.
Dan
Dan2700 said:
Hi, just bought a mate 30 pro a few days ago without google services. I side loaded all the apps I needed and everything was working great until I realised I wasn't getting my facebook messenger notifications. If the app is open they come through but when I close the app it's like it goes to sleep after about 5 mins. I made messenger my default sms app to see if that would help and all my texts worked fine but my facebook messages just won't work.
I have all my notifications on, app launch set to manual to allow auto-launch, secondary launch and run in background. I even allowed all permissions but didn't make a difference. I have performance mode on and have selected stay connected when device sleeps.
Has anyone else had any problems like this or know how to fix it? I've done a factory reset and been through every option I could think of. I love the mate 30 pro but probably going to have to get rid of it if i can't fix this problem.
Dan
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Have you removed the app from the battery optimisations list
lawtq said:
Have you removed the app from the battery optimisations list
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Can't believe I missed that, just removed it and it's still works after being idle for 5 mins which it didn't before so hopefully it's fixed. Thanks so much for you help really appreciate it.
Dan2700 said:
Can't believe I missed that, just removed it and it's still works after being idle for 5 mins which it didn't before so hopefully it's fixed. Thanks so much for you help really appreciate it.
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That's what we're here for
lawtq said:
That's what we're here for
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I have none of my "power apps" (apps i use on the daily) in the optimization list. Still no notifications.
I have the apps set manually managed to run in background etc. STILL NO PUSH NOTIFICATIONS.
All things side loaded etc.
Please help.
strigif0rm3s said:
I have none of my "power apps" (apps i use on the daily) in the optimization list. Still no notifications.
I have the apps set manually managed to run in background etc. STILL NO PUSH NOTIFICATIONS.
All things side loaded etc.
Please help.
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Go to notification settings and turn on sounds and "on top" option. All notifications works well for me - asian version of mate 30 pro.
Same thing happened to me. What i did was reset phone update to the firmware and after that it went back to normal. For some reason it stopped working after i used the app phone clone tranffering old apps from my old mate 10. Hope it helps...
Same with me on my Mate 30 Pro 5G chuna version
Manage launch already set manuall and auto launch,secondary launch and keep running background all is ON..but same no notif
Yes..same in here too..mate 30 pro 5G china
All launch manually,it means run background,auto start always on..but still no luck..after 5 mins idle..no notif.
But my fren have it with global rom,and it work normally
No lock apps
I wonder if the reasons behind this problem are also the reason behind 'alarms' not going off sometimes. For example, I have an app called 'Alarm Clock Radio', and it seems like it needs to be the 'front' app for the alarm to remain set overnight? It seems to work just fine if I 'test' it by setting alarms in the near future, but it rarely lasts overnight. This app adds a notification when it has an alarm set, but that is sometimes not there and that seems to be coincident with the alarm not working...
oh, and also Accubattery, that is supposed to alert you when the charge gets to a certain level, but sometimes doesn't....
davidmaxwaterman said:
I wonder if the reasons behind this problem are also the reason behind 'alarms' not going off sometimes. For example, I have an app called 'Alarm Clock Radio', and it seems like it needs to be the 'front' app for the alarm to remain set overnight? It seems to work just fine if I 'test' it by setting alarms in the near future, but it rarely lasts overnight. This app adds a notification when it has an alarm set, but that is sometimes not there and that seems to be coincident with the alarm not working...
oh, and also Accubattery, that is supposed to alert you when the charge gets to a certain level, but sometimes doesn't....
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I made the changes to the 'Battery optimisation', so that the apps that I want to run long term, for whatever reason, aren't 'killed'...ie set to "Don't allow - May drain your battery more quickly"; but they still don't last until the next morning. I would have thought that apps like 'Alarm clock radio' would set some kind of system alarm that would launch the radio app, rather than have to have the app running continuously.
I ran the app Push Notification Tester and it comes back with error after 4 tests. Not registered for push notifications. It doesn’t matter if you change settings or not you don’t receive push notifications. Weird because I get normal SMS and WhatsApp just fine!
Acidburnsn0w said:
I ran the app Push Notification Tester and it comes back with error after 4 tests. Not registered for push notifications. It doesn’t matter if you change settings or not you don’t receive push notifications. Weird because I get normal SMS and WhatsApp just fine!
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me too!!
wetfloor77 said:
me too!!
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I think it has to do with the Mate 30 Pro not being registered with google and because so many apps as made for the google services, you can’t get Push Notifications to work 100%
All apps that reply on play service to send push notifications wont work you cant pass all the test.
nerds said:
All apps that reply on play service to send push notifications wont work you cant pass all the test.
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Indeed. My question is do all apps on Google Android require GMS to send Push Notifications?
I ask because I know that not only Google run the notification services, but do they all use the GMSes on Google Android phones, or can phones have multiple on-device services to consolidate communications with cloud-based push notification services?
Can, eg, a Pixel phone, also install Huawei Managed Services?
davidmaxwaterman said:
Indeed. My question is if do all apps on Google Android require GMS to send Push Notifications?
I ask because I know that not only Google run the notification services, but do they all use the GMSes on Google Android phones, or can phones have multiple on-device services to consolidate communications with cloud-based push notification services?
Can, eg, a Pixel phone, also install Huawei Managed Services?
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Click to collapse
Very good question. I have been looking into it but so far I thinks that’s why Huawei is trying to get all the apps on there system! (HMS)
davidmaxwaterman said:
Indeed. My question is do all apps on Google Android require GMS to send Push Notifications?
I ask because I know that not only Google run the notification services, but do they all use the GMSes on Google Android phones, or can phones have multiple on-device services to consolidate communications with cloud-based push notification services?
Can, eg, a Pixel phone, also install Huawei Managed Services?
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Click to collapse
Apps like the whatsapp, messenger, viber etc still work. Apps that work perfectly before you install the GMS will receive push notifications. Because they dont rely on the play service.
nerds said:
Apps like the whatsapp, messenger, viber etc still work. Apps that work perfectly before you install the GMS will receive push notifications. Because they dont rely on the play service.
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Click to collapse
Exactly, I realised after installing GMS on Mate 30 Pro that push notification on Gmail, Outlook and most apps are not working. Instant messaging, social media and messenger are working just okay with or without GMS.
I just installed GMS on my mate30 pro, everything works well, just push notification is not working.
I ran the tester and there is a error of registration error of push notification.
How to fix this?

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