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I haven't ever recieved a push notification! Neither in whatsapp nor in any other application, except in facebook, though they were late and i deactivated them (in facebook)... settings are ok.. what should I do? I own a lumia 710 with the software up-to-date
Do you normally enable "battery saver" mode on your phone? Doing that blocks push notifications.
Do you run the apps that you're expecting push notifications for? If an app doesn't run for a long time, it *may* lose the ability to receive notifications.
Do you have a ton of notification-enabled apps? There's a limit on the number of notification channels, first-come-first-served, although it should be high enough.
Do you have the apps pinned to your Start screen? Many notifications merely update the app's tile, rather than popping a toast message; you won't see that if they aren't pinned.
What apps have you tried? For example, I use IM+, a chat program, and it receives notifications just fine and within seconds of when the IM is sent.
1) no
2) so.. yes i run them, and sometimes in the first ten minutes after i run them i recieve notifications (for example whats app), but i can't open whats app every ten minutes otherwise notifications would be useless :/
3) nono, two or three
4) yes
5) whatsapp, london 2012 (it should advise me when my country gets a medal or when my country races for a medal), and viber for now
The only other steps that come to mind are to:
First, try disabling push notifications in the app, then reboot the phone, then re-enable push notifications.
Second, remove the apps, reboot the phone, and then re-install them (and of course re-enable push).
Third, hard-reset your phone (I realize this is an extreme step, but if you get this far I don't know of anything else).
I don't use any of those apps myself, but I do use others and have not experienced the kinds of problems that you are describing.
no solution yet?
hello im having the same issue yesterday my whats app & viber were working properly and i was receiving Push notifications like always, but then i noticed that i was not receiving messages and i opened the whatsapp and viber, surprise no push notifications.
Is this OS error? or Whats app error? Viber?
GoodDayToDie said:
The only other steps that come to mind are to:
First, try disabling push notifications in the app, then reboot the phone, then re-enable push notifications.
Second, remove the apps, reboot the phone, and then re-install them (and of course re-enable push).
Third, hard-reset your phone (I realize this is an extreme step, but if you get this far I don't know of anything else).
I don't use any of those apps myself, but I do use others and have not experienced the kinds of problems that you are describing.
Click to expand...
Click to collapse
I followed the second advice (i also resetted my apn) and it seems that notifications are received... I'll let you know in case of problems, for now thanks very much!!!
[Antonio] said:
I followed the second advice (i also resetted my apn) and it seems that notifications are received... I'll let you know in case of problems, for now thanks very much!!!
Click to expand...
Click to collapse
You're welcome; I'm glad that worked for you! You may also need to periodically open the app to keep the notification channel open.
I'm here again, i noticed that since the problem has been solved in "Settings > applications > background tasks > advanced" "WhatsApp" has apperead, before it wasn't there. So if anyone had the same problem i'd suggest to check if Whatsapp is actually running in the background, if not it is probably installed wrong, so reinstall it
Thanks again and sorry for my bad english
i use gmail only. otherwise adore this phone but there are no email apps that work with getting instant notifications for email.
How is this possible? are there any apps that work? Theres no way Huawei would put this phone out with this issue...
I receive both gmail and exchange push notifications all the time, using the native gmail app and the email app for exchange.
loudog3114 said:
I receive both gmail and exchange push notifications all the time, using the native gmail app and the email app for exchange.
Click to expand...
Click to collapse
the gmail app updates randomly. every time i unlock the screen, the gmail icon shows up and all of a sudden I have unread emails in the inbox.
if i use the native mail app, will this issue be corrected?
Do you have them whitelisted in the power usage firewall?
This is a real issue, I set every single setting possible to try and rectify this problem but I can't. It doesn't appear to affect everyone but I can confirm if affects me.
Never had any issues with Hangout or Whatsapp though like other have had.
I'm not sure if it's hardware revision, software version or what makes it not work for some, very frustrating. I've tried most roms, root, no root, using gmail, using built in mail, using other mail programs but the same results.
loudog3114 said:
Do you have them whitelisted in the power usage firewall?
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Click to collapse
where is this option?
mail is also not an option to protect
Phone manager app, battery manager, protected apps.
loudog3114 said:
Phone manager app, battery manager, protected apps.
Click to expand...
Click to collapse
In this setting, neither Gmail or the native mail app are present. Outlook was present when I had it, but the same issues that gmail had.
The "E-Mail" app works great here (Gmail too)
EGOiST1991 said:
The "E-Mail" app works great here (Gmail too)
Click to expand...
Click to collapse
native, gmail, outlook, bluemail...none of them work. How is this happening? How does everyone not have this issue?
Such an amazing device, such a stupid way to completely ruin it...
Is there any way to get email notifications that I haven't brought up?
TheNamelessMan said:
native, gmail, outlook, bluemail...none of them work. How is this happening? How does everyone not have this issue?
Such an amazing device, such a stupid way to completely ruin it...
Is there any way to get email notifications that I haven't brought up?
Click to expand...
Click to collapse
Root and update rom after my guide?
I have already root and update rom but I am experiencing the same issue as the OP. I have tried EVERYTHING.
Move to app-sys, change doze settings, protect apps, clear dalvik cache and everything I can think of.
Telegram works, whatsapp works but NO email works.
I have tried typeapp/bluemail/gmail/normal mail. None works.
As soon as I lid up the screen all notifications come. When my phone is on the charger all notification comes.
So clearly this has something to do with power management. I am thinking of selling my phone because of this. In my work I MUST HAVE PUSH WORKING. Otherwise the phone is of no use.
Such a great device otherwise, one of the best if not the best I've ever had. Switched from galaxy s6 to this. But WHY HUAWEI ARENT YOU SOLVING THIS ISSUES.
A google search shows the issue has been there since mate 7 and even longer time ago.
I'm not stating this will work for everyone but I'm currently no longer experiencing the gmail issue that I've had since day one and on every rom I've tried.
If you are bootloader unlocked and have some time then give this a go and feedback on your results please.
I've installed rayglobe rom from here: http://forum.xda-developers.com/mate-8/development/rom-rayglobe-rom-t3315682
I then installed Doze from here: http://forum.xda-developers.com/mate-8/general/howto-solving-notification-issues-root-t3294178
As detailed in the Doze instructions I applied tuhinxp04's profile and just change idle timeout and max idle timeout to 60 sec and 600 sec respectively.
gmail and Blackberry hub are working as expected for this first time since getting the phone 3 weeks ago. You may not have the same success but please give it a go
UPDATE: 8 minutes is the longest I've so far had to wait for an email to arrive. Not push but something I can live with. Whatsapp and Hangouts seems fine btw.
The solution of notification problems for all apps of huawei phones (emui) is this brilliance application
Memory Locker on Google play
Lock all of your apps that are having problem with this software and also Lock your app in recent app and see if it is fixed.
Cheers!
Gnasher666 the issue is that push is critical for me. I turn on my screen every 10mins anyway but email push is very critical. Every second 15 second counts and I need to be alerted directly.
I thought i solved it. It worked perfectly for 8 hours and then suddenly died after I recharged my battery. Was even going to write a guide on how I solved it haha but then it died again so no solution here.
I really dont know why its so difficult to make it work because some apps do work like telegram.
So what is so special about that app that works but not others....
I get your frustration, I don't need that timely a notification for emails - 10 - 15 minutes works. Prior to all the playing around I've done I could go from one unlock to the next without receiving a mail notification, so for me this is a great step forward. Obviously, this is a hack, we shouldn't have to do it in the first place and Huawei needs to resolve it. If they fix this issue I'd be able to say without any doubt this is the best phone I've had (and I've had a lot, including top end Androids, iPhone 6S plus etc).
Samiii2 said:
Gnasher666 the issue is that push is critical for me. I turn on my screen every 10mins anyway but email push is very critical. Every second 15 second counts and I need to be alerted directly.
I thought i solved it. It worked perfectly for 8 hours and then suddenly died after I recharged my battery. Was even going to write a guide on how I solved it haha but then it died again so no solution here.
I really dont know why its so difficult to make it work because some apps do work like telegram.
So what is so special about that app that works but not others....
Click to expand...
Click to collapse
read this (doze - android 6.0):
http://www.androidcentral.com/inside-marshmallow-what-doze-how-do-i-use-it-and-what-does-it-do
You'll still get notified when "high-priority" apps need your attention. That means things like phone calls or SMS messages can get through (and thus waking up your dozing phone) as well as any app that declares itself as high-priority. Other things, like email notifications or Clash of Clans telling you your gold mine has leveled up aren't going to come in and wake your phone up.
This doesn't mean you never get any notifications while your phone is idle. Google uses what they call an "Idle maintenance window" where they pick up any notifications that may be available in one big batch. Then your phone can quickly go back to sleep.
When you wake your phone by side button, notiffication will arive immediatly (sorry 4 bad english)
not confirming anything - but memory locker may work. i set -17 to outlook after disabling gmail and I am getting instant emails. more testing until confirmation.
after powering off and on again, had to do all the settings again. so strange, like it sometimes works.
p_noch said:
The solution of notification problems for all apps of huawei phones (emui) is this brilliance application
Memory Locker on Google play
Lock all of your apps that are having problem with this software and also Lock your app in recent app and see if it is fixed.
Cheers!
Click to expand...
Click to collapse
Is it best to set the things you want to always stay active -17?
The phone stopped getting push notifications until after the app is opened (groupme). Any way to fix that?
No one else had experienced this? It's really bad. No notifications from group messaging apps
yebbey2 said:
The phone stopped getting push notifications until after the app is opened (groupme). Any way to fix that?
Click to expand...
Click to collapse
Go to settings, battery, battery optimization and ensure your concerned app is showing you "don't optimize".
Try this and lemme know
I did that already. I searched and saw that that was supposed to be the solution.....but not working for me
In the same settings there is an advanced optimise (top right ... Button)
Make sure that's not ON
harigavara said:
Go to settings, battery, battery optimization and ensure your concerned app is showing you "don't optimize".
Try this and lemme know
Click to expand...
Click to collapse
Thanks. I have this problem too with some apps. I will try this solution
DaveHTC200 said:
In the same settings there is an advanced optimise (top right ... Button)
Make sure that's not ON
Click to expand...
Click to collapse
Did that too....it's a mystery.
Getting delayed notifications too. Particularly with WhatsApp. Can't work it out.
hallo dare said:
Getting delayed notifications too. Particularly with WhatsApp. Can't work it out.
Click to expand...
Click to collapse
this device faces network drops, often not recognized if an app wouldn't show an alert like FB messenger.
these drops are mostly responsible for missed pus messages because the device is not ready at the moment the push happens and it will not be repeated every few seconds (delay)
even worse if one is using several devices, of which one is i.e. at home and the other on the road. while a the working device will receive the push notification the OP6 would not ( you can check for network drops where it shows the IP number, it happens on wifi as well as data and both wifi frequencies BTW.)
so in the last case the message will never arrive because it's delivered, (to the working device at home) and hence no more push attempt will happen until next message arrives.
i and others posted this in OP support, as mentioned above, open you network settings and watch the IP number, it will disappar and re-appear.
also you can use FB messenger where you will frequently see an orange bar saying "connectin" intermittently with a green bar saying "connected"
of course i dunno if that happens on EVERY device but at least it happens on MANY including mine.
since i'm always having 2 phones on man i'm receiving all mails and messages on at least on of the two which also illustrates quite well how often a push will reach one of my various other devices but miss the OP6.
Go to OP support and report the issue if you face it, that way they get aware of the full scale of the issue.
Yep, notifications are patchy for me. Sometimes they arrive on time, other times they arrive but silently without triggering the alert sound. Other times they only arrive after waking the phone up.
And yes, I've set to not optimise these apps and turned off advanced optimisation. It's a bug I reckon, hopefully fixed in 5.1.6
Well, somehow it's working...for now. I did a few things. I updated the Groupme app. I think I changed the notifications from urgent to high. Something worked
yebbey2 said:
Well, somehow it's working...for now. I did a few things. I updated the Groupme app. I think I changed the notifications from urgent to high. Something worked
Click to expand...
Click to collapse
Yeah I've mine set to urgent also, but no real difference. Simple things at this stage for a company like Oneplus, that should not be an issue
I've been having the same issue. Some apps work fine and some don't give me notifications until I actually open the app and refresh it. One is Power Facebook and the other is my visual voicemail app. It's highly annoying as I use the phone for business too. Disabling then in battery optimizations does nothing.
If you have advanced optimization turned on in Battery settings, it will prevent a lot of apps that need to do things in the background from working. It will definitely affect push notifications. I have it on but I've exempted a bunch of apps I want running.
Oops, n/m, see this was discussed already.
I'm not sure if it was switching the notification from urgent to high that did it but it was the last thing I did before it started working....it did go back to urgent by itself afterwards though...notifications still working now
..guys any other facing this issue? Even after update to pie stable recently.. I get this problem, notifications arrive to every other device except op6. When i unlock the phone only then notification arrives...all battery optimizations are off..
any solutions?
I got the same issue with Threema. None of the mentioned settings worked for me.
Any ideas?
Same problem for me. Super annoying. Is this an oxygen os or android problem? Would installing a custom ROM help?
It's the DOZE feature in android that is causing the delay in receiving notifications. Setting an app to "Don't Optimize" does not help; this used to work on nougat when I was using HTC U11 but this does not work in Oneplus 6 PIE.
Run the command below in ADB to completely disable DOZE.
adb shell dumpsys deviceidle disable
The down side is that it will reset to "enable" after reboot so you will need to run the command, again, after rebooting. To get around this, I use Automagic to execute command "dumpsys deviceidle disable" after reboot. You can use Tasker for this, too.
After disabling DOZE, push notifications are received almost immediately. I often see notification for the same message on both my PC and phone.
ausaras said:
It's the DOZE feature in android that is causing the delay in receiving notifications. Setting an app to "Don't Optimize" does not help; this used to work on nougat when I was using HTC U11 but this does not work in Oneplus 6 PIE.
Run the command below in ADB to completely disable DOZE.
adb shell dumpsys deviceidle disable
The down side is that it will reset to "enable" after reboot so you will need to run the command, again, after rebooting. To get around this, I use Automagic to execute command "dumpsys deviceidle disable" after reboot. You can use Tasker for this, too.
After disabling DOZE, push notifications are received almost immediately. I often see notification for the same message on both my PC and phone.
Click to expand...
Click to collapse
Even using this i still do not get notifications i disabled every battery saving function.. I think it is time for a factory reset
Hi all. In this Video the reviewer states that he isn't getting any notifications with the screen off. Also it is a problem for one of our members. Is anyone else having these hassles? Do you get incoming text, email AUDIO notifications without waking the phone?
Hi
I have no issue with notification at all..
Even when screen is off ..
U do have to active notification from each app setting and alow all permissins...
Also keep in maind to keep app running remove battery restriction from app setting also..
All will work normal
Working for me but I did need to grant WhatsApp and Trurcaller lots of permissions.
I even got True Edge installed for a visual way to get notified and that works brilliantly with the device asleep with screen off.
I was a bit surprised at the extra level of permissions needed. It's all gravy now, but I could see why a reviewer or somebody unaware would get caught out
But yes, I am getting notifications with the screen off in sound and visually, without having to wake the phone.
Indeed at first I wasn't getting any notifications but then I discovered you need to go into the app info and give permission for notifications and turn off battery saver.. now it works perfect and only for the apps I want
The video the OP posted is exactly whats happening to me. I have all the settings as described. Battery saver turned off and even when into each apps settings and allowed ALL permissions just to see if it would work. As the video says, notifications come, but you have to wake the device to see them, there is no sound or anything on screen until the device is woke. Exactly as the video describes. I do hope its fixed soon, I am back to using my Note 5 whilst my beautiful 10 Ultra sits in its box.
Burginthorn said:
The video the OP posted is exactly whats happening to me. I have all the settings as described. Battery saver turned off and even when into each apps settings and allowed ALL permissions just to see if it would work. As the video says, notifications come, but you have to wake the device to see them, there is no sound or anything on screen until the device is woke. Exactly as the video describes. I do hope its fixed soon, I am back to using my Note 5 whilst my beautiful 10 Ultra sits in its box.
Click to expand...
Click to collapse
Have you undone your earlier modifications to the phone (copying files from phone to phone etc)?
You have two problems and the one to ignore for now is louder notifications. It's notifications at all.
It isn't something to fix from Xiaomi's view and it is always worth learning the software. I don't like it myself... It can be cloying etc.
But the default behaviour is to opt in to notifications. It's working as intended. That said look where we are, it's just your problems are a special case. No biggie, let's fix this!
You have an outstanding issue clouding this where you are trying to use unexplained files on the device (like seriously what format are they? Does it work in Music or anything? Have you tried removing them?)
Took a while but I get all my notifications now when screen is off, see 2vattached screen shots
Thanks all for answering my question! I think this is my last question before buying from Liaow.com, if the syncing isn't a constant problem. Does anyone have a major syncing problem as explained in this review? Once or twice a day I can deal with. I check the calendar throughout the day like most people. However if I get busy and forget, missing calendar events/alarms wouldn't work for me. I'd be forced to use my work iPhone<shudder> for calendar events lol.
Sathelp said:
Took a while but I get all my notifications now when screen is off, see 2vattached screen shots
Click to expand...
Click to collapse
How did you get the icons to show on the lock screen?
Mine doesn't. Quite annoying.
Also sometimes the lockscreen doesn't show me notifications even tho they are there.. :s
I have no issues with icons displaying while locked. You do need to enable them and ensure they start automatically and power control is turned off for the app. It has been much easier in the EU ROM for some reason.
Solution!
Here is the thing that helped me with the same notification issue! Just google "xiaomi mi 10 ultra notifications" and in the top 5 links you'll probably find an article from: theunpopulartraveller. It explains the settings, and they need to be accessed by pressing and holding the app icon ^ app info.
Don't give up, try and you'll get the sounds from needed apps back. And ye, actually now I find the way Xiaomi did it much more convenient: I just turned on notifications for 2 apps, and all the rest are silent, while previously I had to turn off all the rest of the apps (much more than 2, definitely) not to get disturbed by all the bull****.
EU Rom doesn't have the "importance" option at 30/31
Well after trying to update to 12.1.1 and seeing what a buggy heap of junk it was, I factory reset, installed 12.0.15, and formatted data. But now notifications don't work when the screen is off whatsoever, absolutely no notifications. Beautiful. I'm so sick of the software issues with this phone, I'm definitely never buying another Xiaomi phone at this point.
AerationCheese said:
Well after trying to update to 12.1.1 and seeing what a buggy heap of junk it was, I factory reset, installed 12.0.15, and formatted data. But now notifications don't work when the screen is off whatsoever, absolutely no notifications. Beautiful. I'm so sick of the software issues with this phone, I'm definitely never buying another Xiaomi phone at this point.
Click to expand...
Click to collapse
Disable adaptive notifications from setting. I dont know what google thinking when creating such feature.
it basically interrupt the whole notification process. Using so called Ai to decide, when to give you notifications or when not to. But most of the time it pick wrong decision and delay our notification altogether.
This is android feature since Q thus also causing problem on Pixel phone. On xiaomi seems like it suddenly got worse on Android 11
AerationCheese said:
Well after trying to update to 12.1.1 and seeing what a buggy heap of junk it was, I factory reset, installed 12.0.15, and formatted data. But now notifications don't work when the screen is off whatsoever, absolutely no notifications. Beautiful. I'm so sick of the software issues with this phone, I'm definitely never buying another Xiaomi phone at this point.
Click to expand...
Click to collapse
How did u manage to roll back to 12.0.15?
Get over to the EU ROM version. Lock screen notifications work fine.
Have you checked each notification that it has no battery optimisation set, also, check in notifications that each one has access to the lock screen. Since A11, notifications have been a pain but for some reason they do work much better on the EU ROM.
Sathelp said:
Get over to the EU ROM version. Lock screen notifications work fine.
Have you checked each notification that it has no battery optimisation set, also, check in notifications that each one has access to the lock screen. Since A11, notifications have been a pain but for some reason they do work much better on the EU ROM.
Click to expand...
Click to collapse
There are issues for Gpay and some banking / local safetynet apps for EU ROM which i do not wish to live with.
Somehow the props file in the eu rom causes those issues.
i am probably going to rollback to 12.0.15... now is the excruciating 160 hours wait for unlock.
You obviously don't follow the EU forums. GPay works, safeynet works and my UK bank works. But you also get everything plus more than the Chinese stock and all updates are based on both weekly and stable stock ROMs respectively.
Sathelp said:
You obviously don't follow the EU forums. GPay works, safeynet works and my UK bank works. But you also get everything plus more than the Chinese stock and all updates are based on both weekly and stable stock ROMs respectively.
Click to expand...
Click to collapse
i don't follow it to the tee, but i've seen some reports of some users not able to use gpay out of the stable roms.
that's why.. too much trouble.. i'll see what i can do when the unlock timer is up..
Hello, has anyone had problems with the watch notifications?
The problem I have is that the notifications do not appear on the clock screen, nor do they vibrate, nor do they sound; only until I swipe from bottom to top I see that there are notifications.
I already spoke to Huawei support and they ask me to activate special notification permissions that I cannot find in the settings.
I hope someone can help me.
Have you already attempted to enable any available permissions from the app details under Apps in Settings?
Hello, thank you very much for answering.
I have already managed to get the notifications to work for a few hours, but after a few hours the same thing happens again. I have activated all accesses of the Health application, such as access to notifications (In the menu "special access to apps"), permissions to contacts, phone, etc. The Health app is also out of battery optimization.
Huawei's support asks me to activate this:
Settings> Privacy> Management> Special app permissions> Notifications> Huawei Health.
I hope I have explained myself well.
If it consistently seems to work until the phone is idle for a couple hours, you should check all of the different settings for battery and background data throughout the phone and see if one of them is to blame. There are quite a few different settings for this, including some also in Developer Options if you enabled those.
Hi.
When it worked for a while and then no longer, it was the first thing I thought. Something is killing some service or task and that's why they stop coming. But it is nothing like that, the notifications do reach the clock, but it does not vibrate or sound. I already put the application without battery optimization, which starts automatically, blocked in tasks, application services the same. I can not think of anything else.
Thanks for the help.
After doing more research, I came to a huawei forum in Chinese and found the answer. The watch can detect that it is not being used, that you are not wearing it and tattoos can make the watch think that it is not being used. I have my entire left arm tattooed, change the wristwatch and it works perfectly. But I don't know how this leaves me a little unsatisfied, I don't know.
It doesn't have a way to disable that? Might want to suggest it to them. Usually features like that aren't hardcoded because such situations exist.
No, the GT2 series has a sensor dedicated specifically to that. I can only return it, change the hand to the one that is not tattooed or erase the tattoo.