push notifications not working - Windows Phone 7 Q&A, Help & Troubleshooting

I haven't ever recieved a push notification! Neither in whatsapp nor in any other application, except in facebook, though they were late and i deactivated them (in facebook)... settings are ok.. what should I do? I own a lumia 710 with the software up-to-date

Do you normally enable "battery saver" mode on your phone? Doing that blocks push notifications.
Do you run the apps that you're expecting push notifications for? If an app doesn't run for a long time, it *may* lose the ability to receive notifications.
Do you have a ton of notification-enabled apps? There's a limit on the number of notification channels, first-come-first-served, although it should be high enough.
Do you have the apps pinned to your Start screen? Many notifications merely update the app's tile, rather than popping a toast message; you won't see that if they aren't pinned.
What apps have you tried? For example, I use IM+, a chat program, and it receives notifications just fine and within seconds of when the IM is sent.

1) no
2) so.. yes i run them, and sometimes in the first ten minutes after i run them i recieve notifications (for example whats app), but i can't open whats app every ten minutes otherwise notifications would be useless :/
3) nono, two or three
4) yes
5) whatsapp, london 2012 (it should advise me when my country gets a medal or when my country races for a medal), and viber for now

The only other steps that come to mind are to:
First, try disabling push notifications in the app, then reboot the phone, then re-enable push notifications.
Second, remove the apps, reboot the phone, and then re-install them (and of course re-enable push).
Third, hard-reset your phone (I realize this is an extreme step, but if you get this far I don't know of anything else).
I don't use any of those apps myself, but I do use others and have not experienced the kinds of problems that you are describing.

no solution yet?
hello im having the same issue yesterday my whats app & viber were working properly and i was receiving Push notifications like always, but then i noticed that i was not receiving messages and i opened the whatsapp and viber, surprise no push notifications.
Is this OS error? or Whats app error? Viber?

GoodDayToDie said:
The only other steps that come to mind are to:
First, try disabling push notifications in the app, then reboot the phone, then re-enable push notifications.
Second, remove the apps, reboot the phone, and then re-install them (and of course re-enable push).
Third, hard-reset your phone (I realize this is an extreme step, but if you get this far I don't know of anything else).
I don't use any of those apps myself, but I do use others and have not experienced the kinds of problems that you are describing.
Click to expand...
Click to collapse
I followed the second advice (i also resetted my apn) and it seems that notifications are received... I'll let you know in case of problems, for now thanks very much!!!

[Antonio] said:
I followed the second advice (i also resetted my apn) and it seems that notifications are received... I'll let you know in case of problems, for now thanks very much!!!
Click to expand...
Click to collapse
You're welcome; I'm glad that worked for you! You may also need to periodically open the app to keep the notification channel open.

I'm here again, i noticed that since the problem has been solved in "Settings > applications > background tasks > advanced" "WhatsApp" has apperead, before it wasn't there. So if anyone had the same problem i'd suggest to check if Whatsapp is actually running in the background, if not it is probably installed wrong, so reinstall it
Thanks again and sorry for my bad english

Related

Is there a push email service that works with this phone?

i use gmail only. otherwise adore this phone but there are no email apps that work with getting instant notifications for email.
How is this possible? are there any apps that work? Theres no way Huawei would put this phone out with this issue...
I receive both gmail and exchange push notifications all the time, using the native gmail app and the email app for exchange.
loudog3114 said:
I receive both gmail and exchange push notifications all the time, using the native gmail app and the email app for exchange.
Click to expand...
Click to collapse
the gmail app updates randomly. every time i unlock the screen, the gmail icon shows up and all of a sudden I have unread emails in the inbox.
if i use the native mail app, will this issue be corrected?
Do you have them whitelisted in the power usage firewall?
This is a real issue, I set every single setting possible to try and rectify this problem but I can't. It doesn't appear to affect everyone but I can confirm if affects me.
Never had any issues with Hangout or Whatsapp though like other have had.
I'm not sure if it's hardware revision, software version or what makes it not work for some, very frustrating. I've tried most roms, root, no root, using gmail, using built in mail, using other mail programs but the same results.
loudog3114 said:
Do you have them whitelisted in the power usage firewall?
Click to expand...
Click to collapse
where is this option?
mail is also not an option to protect
Phone manager app, battery manager, protected apps.
loudog3114 said:
Phone manager app, battery manager, protected apps.
Click to expand...
Click to collapse
In this setting, neither Gmail or the native mail app are present. Outlook was present when I had it, but the same issues that gmail had.
The "E-Mail" app works great here (Gmail too)
EGOiST1991 said:
The "E-Mail" app works great here (Gmail too)
Click to expand...
Click to collapse
native, gmail, outlook, bluemail...none of them work. How is this happening? How does everyone not have this issue?
Such an amazing device, such a stupid way to completely ruin it...
Is there any way to get email notifications that I haven't brought up?
TheNamelessMan said:
native, gmail, outlook, bluemail...none of them work. How is this happening? How does everyone not have this issue?
Such an amazing device, such a stupid way to completely ruin it...
Is there any way to get email notifications that I haven't brought up?
Click to expand...
Click to collapse
Root and update rom after my guide?
I have already root and update rom but I am experiencing the same issue as the OP. I have tried EVERYTHING.
Move to app-sys, change doze settings, protect apps, clear dalvik cache and everything I can think of.
Telegram works, whatsapp works but NO email works.
I have tried typeapp/bluemail/gmail/normal mail. None works.
As soon as I lid up the screen all notifications come. When my phone is on the charger all notification comes.
So clearly this has something to do with power management. I am thinking of selling my phone because of this. In my work I MUST HAVE PUSH WORKING. Otherwise the phone is of no use.
Such a great device otherwise, one of the best if not the best I've ever had. Switched from galaxy s6 to this. But WHY HUAWEI ARENT YOU SOLVING THIS ISSUES.
A google search shows the issue has been there since mate 7 and even longer time ago.
I'm not stating this will work for everyone but I'm currently no longer experiencing the gmail issue that I've had since day one and on every rom I've tried.
If you are bootloader unlocked and have some time then give this a go and feedback on your results please.
I've installed rayglobe rom from here: http://forum.xda-developers.com/mate-8/development/rom-rayglobe-rom-t3315682
I then installed Doze from here: http://forum.xda-developers.com/mate-8/general/howto-solving-notification-issues-root-t3294178
As detailed in the Doze instructions I applied tuhinxp04's profile and just change idle timeout and max idle timeout to 60 sec and 600 sec respectively.
gmail and Blackberry hub are working as expected for this first time since getting the phone 3 weeks ago. You may not have the same success but please give it a go
UPDATE: 8 minutes is the longest I've so far had to wait for an email to arrive. Not push but something I can live with. Whatsapp and Hangouts seems fine btw.
The solution of notification problems for all apps of huawei phones (emui) is this brilliance application
Memory Locker on Google play
Lock all of your apps that are having problem with this software and also Lock your app in recent app and see if it is fixed.
Cheers!
Gnasher666 the issue is that push is critical for me. I turn on my screen every 10mins anyway but email push is very critical. Every second 15 second counts and I need to be alerted directly.
I thought i solved it. It worked perfectly for 8 hours and then suddenly died after I recharged my battery. Was even going to write a guide on how I solved it haha but then it died again so no solution here.
I really dont know why its so difficult to make it work because some apps do work like telegram.
So what is so special about that app that works but not others....
I get your frustration, I don't need that timely a notification for emails - 10 - 15 minutes works. Prior to all the playing around I've done I could go from one unlock to the next without receiving a mail notification, so for me this is a great step forward. Obviously, this is a hack, we shouldn't have to do it in the first place and Huawei needs to resolve it. If they fix this issue I'd be able to say without any doubt this is the best phone I've had (and I've had a lot, including top end Androids, iPhone 6S plus etc).
Samiii2 said:
Gnasher666 the issue is that push is critical for me. I turn on my screen every 10mins anyway but email push is very critical. Every second 15 second counts and I need to be alerted directly.
I thought i solved it. It worked perfectly for 8 hours and then suddenly died after I recharged my battery. Was even going to write a guide on how I solved it haha but then it died again so no solution here.
I really dont know why its so difficult to make it work because some apps do work like telegram.
So what is so special about that app that works but not others....
Click to expand...
Click to collapse
read this (doze - android 6.0):
http://www.androidcentral.com/inside-marshmallow-what-doze-how-do-i-use-it-and-what-does-it-do
You'll still get notified when "high-priority" apps need your attention. That means things like phone calls or SMS messages can get through (and thus waking up your dozing phone) as well as any app that declares itself as high-priority. Other things, like email notifications or Clash of Clans telling you your gold mine has leveled up aren't going to come in and wake your phone up.
This doesn't mean you never get any notifications while your phone is idle. Google uses what they call an "Idle maintenance window" where they pick up any notifications that may be available in one big batch. Then your phone can quickly go back to sleep.
When you wake your phone by side button, notiffication will arive immediatly (sorry 4 bad english)
not confirming anything - but memory locker may work. i set -17 to outlook after disabling gmail and I am getting instant emails. more testing until confirmation.
after powering off and on again, had to do all the settings again. so strange, like it sometimes works.
p_noch said:
The solution of notification problems for all apps of huawei phones (emui) is this brilliance application
Memory Locker on Google play
Lock all of your apps that are having problem with this software and also Lock your app in recent app and see if it is fixed.
Cheers!
Click to expand...
Click to collapse
Is it best to set the things you want to always stay active -17?

Push notifications

The phone stopped getting push notifications until after the app is opened (groupme). Any way to fix that?
No one else had experienced this? It's really bad. No notifications from group messaging apps
yebbey2 said:
The phone stopped getting push notifications until after the app is opened (groupme). Any way to fix that?
Click to expand...
Click to collapse
Go to settings, battery, battery optimization and ensure your concerned app is showing you "don't optimize".
Try this and lemme know
I did that already. I searched and saw that that was supposed to be the solution.....but not working for me
In the same settings there is an advanced optimise (top right ... Button)
Make sure that's not ON
harigavara said:
Go to settings, battery, battery optimization and ensure your concerned app is showing you "don't optimize".
Try this and lemme know
Click to expand...
Click to collapse
Thanks. I have this problem too with some apps. I will try this solution
DaveHTC200 said:
In the same settings there is an advanced optimise (top right ... Button)
Make sure that's not ON
Click to expand...
Click to collapse
Did that too....it's a mystery.
Getting delayed notifications too. Particularly with WhatsApp. Can't work it out.
hallo dare said:
Getting delayed notifications too. Particularly with WhatsApp. Can't work it out.
Click to expand...
Click to collapse
this device faces network drops, often not recognized if an app wouldn't show an alert like FB messenger.
these drops are mostly responsible for missed pus messages because the device is not ready at the moment the push happens and it will not be repeated every few seconds (delay)
even worse if one is using several devices, of which one is i.e. at home and the other on the road. while a the working device will receive the push notification the OP6 would not ( you can check for network drops where it shows the IP number, it happens on wifi as well as data and both wifi frequencies BTW.)
so in the last case the message will never arrive because it's delivered, (to the working device at home) and hence no more push attempt will happen until next message arrives.
i and others posted this in OP support, as mentioned above, open you network settings and watch the IP number, it will disappar and re-appear.
also you can use FB messenger where you will frequently see an orange bar saying "connectin" intermittently with a green bar saying "connected"
of course i dunno if that happens on EVERY device but at least it happens on MANY including mine.
since i'm always having 2 phones on man i'm receiving all mails and messages on at least on of the two which also illustrates quite well how often a push will reach one of my various other devices but miss the OP6.
Go to OP support and report the issue if you face it, that way they get aware of the full scale of the issue.
Yep, notifications are patchy for me. Sometimes they arrive on time, other times they arrive but silently without triggering the alert sound. Other times they only arrive after waking the phone up.
And yes, I've set to not optimise these apps and turned off advanced optimisation. It's a bug I reckon, hopefully fixed in 5.1.6
Well, somehow it's working...for now. I did a few things. I updated the Groupme app. I think I changed the notifications from urgent to high. Something worked
yebbey2 said:
Well, somehow it's working...for now. I did a few things. I updated the Groupme app. I think I changed the notifications from urgent to high. Something worked
Click to expand...
Click to collapse
Yeah I've mine set to urgent also, but no real difference. Simple things at this stage for a company like Oneplus, that should not be an issue
I've been having the same issue. Some apps work fine and some don't give me notifications until I actually open the app and refresh it. One is Power Facebook and the other is my visual voicemail app. It's highly annoying as I use the phone for business too. Disabling then in battery optimizations does nothing.
If you have advanced optimization turned on in Battery settings, it will prevent a lot of apps that need to do things in the background from working. It will definitely affect push notifications. I have it on but I've exempted a bunch of apps I want running.
Oops, n/m, see this was discussed already.
I'm not sure if it was switching the notification from urgent to high that did it but it was the last thing I did before it started working....it did go back to urgent by itself afterwards though...notifications still working now
..guys any other facing this issue? Even after update to pie stable recently.. I get this problem, notifications arrive to every other device except op6. When i unlock the phone only then notification arrives...all battery optimizations are off..
any solutions?
I got the same issue with Threema. None of the mentioned settings worked for me.
Any ideas?
Same problem for me. Super annoying. Is this an oxygen os or android problem? Would installing a custom ROM help?
It's the DOZE feature in android that is causing the delay in receiving notifications. Setting an app to "Don't Optimize" does not help; this used to work on nougat when I was using HTC U11 but this does not work in Oneplus 6 PIE.
Run the command below in ADB to completely disable DOZE.
adb shell dumpsys deviceidle disable
The down side is that it will reset to "enable" after reboot so you will need to run the command, again, after rebooting. To get around this, I use Automagic to execute command "dumpsys deviceidle disable" after reboot. You can use Tasker for this, too.
After disabling DOZE, push notifications are received almost immediately. I often see notification for the same message on both my PC and phone.
ausaras said:
It's the DOZE feature in android that is causing the delay in receiving notifications. Setting an app to "Don't Optimize" does not help; this used to work on nougat when I was using HTC U11 but this does not work in Oneplus 6 PIE.
Run the command below in ADB to completely disable DOZE.
adb shell dumpsys deviceidle disable
The down side is that it will reset to "enable" after reboot so you will need to run the command, again, after rebooting. To get around this, I use Automagic to execute command "dumpsys deviceidle disable" after reboot. You can use Tasker for this, too.
After disabling DOZE, push notifications are received almost immediately. I often see notification for the same message on both my PC and phone.
Click to expand...
Click to collapse
Even using this i still do not get notifications i disabled every battery saving function.. I think it is time for a factory reset

Notifications fixed?

Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Hi buddy
I have noticed when my screen is off for a bit then when I open WhatsApp loads of notifications come through.
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Kucko34 said:
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Click to expand...
Click to collapse
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
jbfuzier said:
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
Click to expand...
Click to collapse
One year I used Note 8 with Nougat and no problem with Power Management! Upon upgrading to Oreo system it automatically shuts down applications in the background, and it also does Note 10 ... ?
Phonemanager was the problem here on the Note 8. When i disabled that everyting worked great.
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Sprazer said:
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Click to expand...
Click to collapse
Thanks, but I did all of this on the Note 8 (when I had one) and it did nothing. All of my notifications were blocked. The only way to fix it was to remove the awful PHONE MANAGER app via the ABD removal method.
If the Note 10 is going to be the same, I'll have to pass. I just want a phone that'll work properly out of the box.
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
ultrajapa said:
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
Click to expand...
Click to collapse
I am using the Honor Mediapad X2 and having the same notifications issue, please note that there exists a HIDDEN WHITE LIST within Phone Manager where certain apps like Whatsapp are white listed and allow notifications to come through whereas other apps such as Hangouts and email clients are not. Having said this, do not use Whatsapp as a test to determine whether the Note 10 has the same issue or not. I do not know whether the Note 10's white list now includes apps such as Hangouts as it is a newer device and so it may be more up to date.
For your test, try an unpopular app which uses standard GCM protocol, kill the app, put the device into DEEP SLEEP (screen off, etc) and only then see if the device wakes up and notifications come through, they should.
Please use the QUOTE feature when replying to me to get my attention. Thanks!
The problems that i had on the Honor 8 are not on the Honor 10. I get all notifications with no problems. Just set the apps in manual mode and select all 3 options in phonemanager -> startup apps.
phorenzik said:
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Click to expand...
Click to collapse
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
godudu said:
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
Click to expand...
Click to collapse
David, plz see my post above. I believe there is a built-in white list which once we are able to decipher would be very happy
Could this be the white list?
/data/data/com.huawei.systemmanager/files/cootekphoneservice/white_list
https://forum.xda-developers.com/showthread.php?p=77664703
Please use the QUOTE feature when replying to me to get my attention. Thanks!
Have friends solved the notification issue?
I still keep going
nemkate said:
Have friends solved the notification issue?
I still keep going
Click to expand...
Click to collapse
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
godudu said:
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
Click to expand...
Click to collapse
I solved the problem as you said .
Hopefully correct the problem with the new update.
thank you so much :iyi::iyi::iyi:
For me no Problem with all.All Notification working.I use Mini Widgets,Whatsapp,Signal...
SmartPhonesFan said:
I don't use whatsapp that magically works but FB messenger , mails , skype , etc doesn't .. when I open messenger there is orange waiting for network so app can happily work in background but internet wifi or mobile internet will be killed anyway when phone in sleep mode ..
Click to expand...
Click to collapse
Have you checked under Phonemanager-Autostart runs in Background ?
SmartPhonesFan said:
I have tried everything..
Maybe I uninstalled something from Huawei what keeps wlan or data always on
Click to expand...
Click to collapse
This always on option is there is the developer options in my unrooted stock release.
Hello friends, I am trying to decide if buy this phone or not, but the notification is a basic feature. My most used apps are Telegram, Facebook Messenger and WhatsApp, so I want to know if there was an update or something that fixed the notification management. Thanks in advance.

Mate 30 pro messenger push notifications?

Hi, just bought a mate 30 pro a few days ago without google services. I side loaded all the apps I needed and everything was working great until I realised I wasn't getting my facebook messenger notifications. If the app is open they come through but when I close the app it's like it goes to sleep after about 5 mins. I made messenger my default sms app to see if that would help and all my texts worked fine but my facebook messages just won't work.
I have all my notifications on, app launch set to manual to allow auto-launch, secondary launch and run in background. I even allowed all permissions but didn't make a difference. I have performance mode on and have selected stay connected when device sleeps.
Has anyone else had any problems like this or know how to fix it? I've done a factory reset and been through every option I could think of. I love the mate 30 pro but probably going to have to get rid of it if i can't fix this problem.
Dan
Dan2700 said:
Hi, just bought a mate 30 pro a few days ago without google services. I side loaded all the apps I needed and everything was working great until I realised I wasn't getting my facebook messenger notifications. If the app is open they come through but when I close the app it's like it goes to sleep after about 5 mins. I made messenger my default sms app to see if that would help and all my texts worked fine but my facebook messages just won't work.
I have all my notifications on, app launch set to manual to allow auto-launch, secondary launch and run in background. I even allowed all permissions but didn't make a difference. I have performance mode on and have selected stay connected when device sleeps.
Has anyone else had any problems like this or know how to fix it? I've done a factory reset and been through every option I could think of. I love the mate 30 pro but probably going to have to get rid of it if i can't fix this problem.
Dan
Click to expand...
Click to collapse
Have you removed the app from the battery optimisations list
lawtq said:
Have you removed the app from the battery optimisations list
Click to expand...
Click to collapse
Can't believe I missed that, just removed it and it's still works after being idle for 5 mins which it didn't before so hopefully it's fixed. Thanks so much for you help really appreciate it.
Dan2700 said:
Can't believe I missed that, just removed it and it's still works after being idle for 5 mins which it didn't before so hopefully it's fixed. Thanks so much for you help really appreciate it.
Click to expand...
Click to collapse
That's what we're here for
lawtq said:
That's what we're here for
Click to expand...
Click to collapse
I have none of my "power apps" (apps i use on the daily) in the optimization list. Still no notifications.
I have the apps set manually managed to run in background etc. STILL NO PUSH NOTIFICATIONS.
All things side loaded etc.
Please help.
strigif0rm3s said:
I have none of my "power apps" (apps i use on the daily) in the optimization list. Still no notifications.
I have the apps set manually managed to run in background etc. STILL NO PUSH NOTIFICATIONS.
All things side loaded etc.
Please help.
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Click to collapse
Go to notification settings and turn on sounds and "on top" option. All notifications works well for me - asian version of mate 30 pro.
Same thing happened to me. What i did was reset phone update to the firmware and after that it went back to normal. For some reason it stopped working after i used the app phone clone tranffering old apps from my old mate 10. Hope it helps...
Same with me on my Mate 30 Pro 5G chuna version
Manage launch already set manuall and auto launch,secondary launch and keep running background all is ON..but same no notif
Yes..same in here too..mate 30 pro 5G china
All launch manually,it means run background,auto start always on..but still no luck..after 5 mins idle..no notif.
But my fren have it with global rom,and it work normally
No lock apps
I wonder if the reasons behind this problem are also the reason behind 'alarms' not going off sometimes. For example, I have an app called 'Alarm Clock Radio', and it seems like it needs to be the 'front' app for the alarm to remain set overnight? It seems to work just fine if I 'test' it by setting alarms in the near future, but it rarely lasts overnight. This app adds a notification when it has an alarm set, but that is sometimes not there and that seems to be coincident with the alarm not working...
oh, and also Accubattery, that is supposed to alert you when the charge gets to a certain level, but sometimes doesn't....
davidmaxwaterman said:
I wonder if the reasons behind this problem are also the reason behind 'alarms' not going off sometimes. For example, I have an app called 'Alarm Clock Radio', and it seems like it needs to be the 'front' app for the alarm to remain set overnight? It seems to work just fine if I 'test' it by setting alarms in the near future, but it rarely lasts overnight. This app adds a notification when it has an alarm set, but that is sometimes not there and that seems to be coincident with the alarm not working...
oh, and also Accubattery, that is supposed to alert you when the charge gets to a certain level, but sometimes doesn't....
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Click to collapse
I made the changes to the 'Battery optimisation', so that the apps that I want to run long term, for whatever reason, aren't 'killed'...ie set to "Don't allow - May drain your battery more quickly"; but they still don't last until the next morning. I would have thought that apps like 'Alarm clock radio' would set some kind of system alarm that would launch the radio app, rather than have to have the app running continuously.
I ran the app Push Notification Tester and it comes back with error after 4 tests. Not registered for push notifications. It doesn’t matter if you change settings or not you don’t receive push notifications. Weird because I get normal SMS and WhatsApp just fine!
Acidburnsn0w said:
I ran the app Push Notification Tester and it comes back with error after 4 tests. Not registered for push notifications. It doesn’t matter if you change settings or not you don’t receive push notifications. Weird because I get normal SMS and WhatsApp just fine!
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Click to collapse
me too!!
wetfloor77 said:
me too!!
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I think it has to do with the Mate 30 Pro not being registered with google and because so many apps as made for the google services, you can’t get Push Notifications to work 100%
All apps that reply on play service to send push notifications wont work you cant pass all the test.
nerds said:
All apps that reply on play service to send push notifications wont work you cant pass all the test.
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Click to collapse
Indeed. My question is do all apps on Google Android require GMS to send Push Notifications?
I ask because I know that not only Google run the notification services, but do they all use the GMSes on Google Android phones, or can phones have multiple on-device services to consolidate communications with cloud-based push notification services?
Can, eg, a Pixel phone, also install Huawei Managed Services?
davidmaxwaterman said:
Indeed. My question is if do all apps on Google Android require GMS to send Push Notifications?
I ask because I know that not only Google run the notification services, but do they all use the GMSes on Google Android phones, or can phones have multiple on-device services to consolidate communications with cloud-based push notification services?
Can, eg, a Pixel phone, also install Huawei Managed Services?
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Click to collapse
Very good question. I have been looking into it but so far I thinks that’s why Huawei is trying to get all the apps on there system! (HMS)
davidmaxwaterman said:
Indeed. My question is do all apps on Google Android require GMS to send Push Notifications?
I ask because I know that not only Google run the notification services, but do they all use the GMSes on Google Android phones, or can phones have multiple on-device services to consolidate communications with cloud-based push notification services?
Can, eg, a Pixel phone, also install Huawei Managed Services?
Click to expand...
Click to collapse
Apps like the whatsapp, messenger, viber etc still work. Apps that work perfectly before you install the GMS will receive push notifications. Because they dont rely on the play service.
nerds said:
Apps like the whatsapp, messenger, viber etc still work. Apps that work perfectly before you install the GMS will receive push notifications. Because they dont rely on the play service.
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Click to collapse
Exactly, I realised after installing GMS on Mate 30 Pro that push notification on Gmail, Outlook and most apps are not working. Instant messaging, social media and messenger are working just okay with or without GMS.
I just installed GMS on my mate30 pro, everything works well, just push notification is not working.
I ran the tester and there is a error of registration error of push notification.
How to fix this?

Notification problems

Hi how are? I bought on sunday this phone and I'm having problems with the notifications, it simply won't arrive when they supposed to, until i unlock my phone in many cases. The only app that works just fine is WhatsApp, as for any other app i don't receive any notification or arrive so so late. I have the apps put in no restriction in the battery section and i even have them lock with the padlock in the area when you can see all the apps that you have open and with all that i can't make it work. Is there something else i can try? I'm on miui 12.2.4 running Android 11. Thanks for any help you can provide.
hi,
funny, for me it's reverse problem, i have'nt whatsapp notifications.
Try to take a look in apps infos and select "Autostart" then in notifications options, "rules for grouped notifications" select important.
i realy think that MIUI is not very stable, sometime things work and next day does'nt, without doing anything.
I will try that, the thing for me is that i don't care much about WhatsApp, but the other stuff like mails for work for example doesn't show up and i can't trust the phone to let me know of those important notifications. I will try what you suggested, thanks for the response.

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