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Bricked my new N5! PLEASE HELP

I think I just hard bricked my replacement N5. Just got it this weekend and I rooted it and installed CM11 all was running fine tell now. I was charging it on my wireless charger all seems normal tell I picked up the phone and got SOD. I try to reboot but it’ll never get pass the Google startup screen. I try to boot into recovery but it just locked up and now it won’t even boot. I try to long press the power button but no luck I can’t even boot into recovery or fastboot now. nothing seems to work… PLEASE HELP :crying:

boxcar8028 said:
I think I just hard bricked my replacement N5. Just got it this weekend and I rooted it and installed CM11 all was running fine tell now. I was charging it on my wireless charger all seems normal tell I picked up the phone and got SOD. I try to reboot but it’ll never get pass the Google startup screen. I try to boot into recovery but it just locked up and now it won’t even boot. I try to long press the power button but no luck I can’t even boot into recovery or fastboot now. nothing seems to work… PLEASE HELP :crying:
Click to expand...
Click to collapse
This sounds like a hardware issue. You have to rma your device again

Can you get to the bootloader? Try flashing factory image if you can.

Well.. You can check various steps. First, try access to recovery. You can access to recovery using Power + Vol UP and Vol Down pressed. If you can access it, you have hope.
Another thing you can do it is plug de wire, power on the phone, and when the Google logo show up, open a terminal (or cmd) and execute
Code:
adb devices
If you see something like this:
Code:
adb devices
List of devices attached
081dd50a0591eec7 device
all is fine, only need put the official rom using fastboot

Thanks everyone. But I called Google last night and was advised to try charging it over night and see if it works. I checked this morning and its still dead. The phone will not boot up or boot into recovery or the bootloader. So I called Google again this morning and Google will replace my refurbished replacement with another refurbished N5. not to be ungrateful but Im a little skeptical about refurbished phones now. anyway, since I can’t boot into the bootloader or recovery my phone is still unlocked and rooted I really hope this is not going to mess up my replacement. :fingers-crossed:

boxcar8028 said:
Thanks everyone. But I called Google last night and was advised to try charging it over night and see if it works. I checked this morning and its still dead. The phone will not boot up or boot into recovery or the bootloader. So I called Google again this morning and Google will replace my refurbished replacement with another refurbished N5. not to be ungrateful but Im a little skeptical about refurbished phones now. anyway, since I can’t boot into the bootloader or recovery my phone is still unlocked and rooted I really hope this is not going to mess up my replacement. :fingers-crossed:
Click to expand...
Click to collapse
If they said they will replace your phone, they will do it, dont worry
Sent from my Nexus 5 using XDA Free mobile app

[Q] Android won't boot...

Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!

kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you try flashing factory images?

ryukiri said:
Did you try flashing factory images?
Click to expand...
Click to collapse
Yeah, that was what I flashed :/

If you can get into fastboot you "should" be able to flash stock images... Obviously this will revert any root and you will need to flash TWRP/CWM recovery after.
I assume you have a Windows PC with fastboot/adb setup and all drivers etc..
- Download latest "stock" hammerhead images (I cannot post links due to XDA rules... so: "developers.google.com/android/nexus/images#hammerhead"
- Extract the .tgz archive contents on your PC into a folder
- Boot the N5 into fastboot and plug USB cable from phone into your PC
- Go to the folder with the extracted files and run the "flash-all.bat" script on Windows
**Hopefully at this point your device will start to respond.. I.e, on fastboot screen, at the bottom you will see "writing" or something, as the script runs on the command window on your PC.**
If this works, you should be able to reboot once complete and then wait to see if you can get back into your phone.. then you can fastboot again and flash custom recovery, and then whatever rom.
If however you have a hardware issue (i.e, even after the above process it fails) then I am not sure what you could do... I guess ensure it has a complete charge. If you can get into fastboot and the buttons are responsive then it should not be a faulty power button.
Hope this helps :good:

Have you tried a simple factory reset? Reason I ask is it was working fine so sounds like something needs "flushing out" clear cache etc.

kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you choose the right model and firmware before you flash in WugFresh NRT?

The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.

howard bamber said:
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
Click to expand...
Click to collapse
Hello! I am apologize for that I didn't read the OP carefully. This happened to me once in that particulary way, but it was immediately after flashing. OP says that it happened suddenly, without reason. So now I am the one, who doesn't read, right? Sorry for that.
Regards, Zagor

Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.

kyle313 said:
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
Click to expand...
Click to collapse
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.

theesotericone said:
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
Click to expand...
Click to collapse
I was actually able to relock the phone.
Luckily I called google and they're going to send me a replacement.
If anyone else has any other ideas, I'll still take them...I'd rather not be without a phone for the next week!

You won't be without a phone - they are sending a refurbish unit to you , putting a block on your credit card and waiting for you phone to arive at them. Once that happens they will release the funds.

Pixel stuck in bootloader loop and unable to boot in recovery

As per title, it just happened while I was using the phone while charging. Trying my luck as I'm not in the country(Australia) that I bought my Pixel from. Grateful for any suggestion that the sub can provide. Non rooted stock rom

You're only able to get into bootloader and that's all? I would suggest unlock the bootloader, a factory reset will follow. Try rebooting after that. If that doesn't work, at least your unlocked and you can fastboot boot twrp and reset that way or flash a stock rom. If nothing works you "may" have a defective device. I'm no expert but I would try those things first.

Yes only bootloader. What you have mentioned do not require recovery mode right ? Cos I can't boot into it. Thanks for your reply

k.s.deviate said:
You're only able to get into bootloader and that's all? I would suggest unlock the bootloader, a factory reset will follow. Try rebooting after that. If that doesn't work, at least your unlocked and you can fastboot boot twrp and reset that way or flash a stock rom. If nothing works you "may" have a defective device. I'm no expert but I would try those things first.
Click to expand...
Click to collapse
The bootloader would have needed to have been unlocked already.

indifferent1 said:
The bootloader would have needed to have been unlocked already.
Click to expand...
Click to collapse
no it doesnt, I suggested unlocking the bootloader first, that way it factory resets. this might fix the problem, if not its unlocked so he can flash the factory image.

Bump? I'm having this problem as well.

Same here. How would we unlock the bootloader of the phone when it's stuck in either a Google screen the reboots over and over again, or the bootloader interface (that won't load recovery)? Sorry about the noob question, but I'm not sure how to do it.

graymoment said:
Same here. How would we unlock the bootloader of the phone when it's stuck in either a Google screen the reboots over and over again, or the bootloader interface (that won't load recovery)? Sorry about the noob question, but I'm not sure how to do it.
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Click to collapse
I'm having the same issue. My wife's Pixel entered a continuous boot loop today. It only loads the white screen that says "Google." I can enter the bootloader, but when I select "recover," it goes back to the bootloop. As far as I know, she is on Android 8.1, debugging mode is off and the phone is 100% factory.
If anyone has solved this issue, it would be greatly appreciated!
Thanks

has anyone figured this out?? this happened to me today, i was using the phone, the poof it restarted itself and stayed in a boot loop. i can get into the recovery, i tried wipe/factory reset. any suggestions? google told me i need to send it to whatever company to get it fixed or get a new phone. verizon told me to go through insurance. insurance told me to go through verizon because i may be able to use the extended warranty. went back to verizon but they wont take it because the screen cracked a year ago. its not a deep crack and it didnt affect the phone at all, never had an issue. so now i go back to assurion and now they need an affidavit about my screen being cracked. im at a loss.... i havent rooted a phone since my droid x, then s3 days. so im essentially new again!

Same issue here. Phone starts on the bootloader (shows device is locked), but won't start recovery or boot any further.
I'm guessing it's time for a new phone? I hadn't taken the Android 10 update yet, so it was running Pie.
[edit] it's dead - won't let me unlock bootloader or switch boot slots

thedosbox said:
Same issue here. Phone starts on the bootloader (shows device is locked), but won't start recovery or boot any further.
I'm guessing it's time for a new phone? I hadn't taken the Android 10 update yet, so it was running Pie.
[edit] it's dead - won't let me unlock bootloader or switch boot slots
Click to expand...
Click to collapse
I had the same thing happen yesterday (not long after the Android 10 update). I was finally able to get it to boot after multiple tries and it stayed up long enough for me to enable "OEM unlocking" in Developer options. Now at least I have the option of unlocking the bootloader and re-flashing the OS with an image directly from Google.
Has anyone been able to get past this problem by reflashing the image? I suspect the underlying problem is some kind of hardware fault with eMMC, DDR, or the SOC itself.
One other interesting behavior I noticed is that the only way to shut it down and stop the bootloop is to select the "Power off" option in the bootloader menu. However, if I plug it in to charge when it is fully powered "off", it will start up the bootloop again.

Same sitution here. A couple of days after installaing it suddenly went inte a G-bootloop frenzy.
Erratic though, sometimes I could boot up (2-3/40 boots) but then it froze and started again.
Also Recovery and Safemode is very hard to get into.
Got in once or twice out of 100 boots, Bootloader Fastboot is generally reachable though.
It exhausted the battery and now I'm holding off trying to interfere, until I get more info off the net.

Phone seems bricked, bootloop and only have acess to fastboot and nothing will work

Hello guys,
so two days ago just when I was heading into work my phone randomly started restarting itself again and again. I had it in my pocket, mobile data and wifi off and nothing really going on when this happened. I was on stock Cyanogen OS with 6.0.1, rooted and with Xposed, but nothing too crazy or experimental.
The phone would boot with a small vibration to the Oneplus logo with the "Powered by Android" writing, stay on that for about 17-18 seconds, then reboot again. No way of going to the recovery with the hardware keys, it would just reboot the same again and again. Since I couldn't really do much, not turn it off and no way of disconnecting the battery, I just had to watch it reboot helplessly until the battery was dead. At home with some hassle I could get it charged again, which basically consisted of charging it while it kept rebooting and cooling it while doing that since it would get really, really hot.
The only option that really works is is getting it into fastboot via the volume up + power button. But in fastboot nothing I did so far changed even the smalles thing about it's behaviour. I tried flashing a new recovery image, letting it boot into the recovery via fastboot (both stock recovery and TWRP), reflashing the complete OS via fastboot again (CM 13 ZNH2KAS3P0), completely wiping it via fastboot and flashing an older ROM (CM11S XNPH44S) but so far nothing has even changed a thing. It keeps booting to the Oneplus logo for about 17-18 seconds before rebooting. The only thing that has changed is with the CM11S ROM the fastboot logo of the android head is now bigger.
I checked the bootloader via fastboot, but it's still unlocked.
So yeah, I'm at my wits end and desperate for any help. At this point I fear it might be a hardware issue and I can trash it, but I'm ready to grasp for straws as I don't really have the money for a new device yet.
Any help is appreciated! Thanks guys!

Atomschlumpf said:
Hello guys,
so two days ago just when I was heading into work my phone randomly started restarting itself again and again. I had it in my pocket, mobile data and wifi off and nothing really going on when this happened. I was on stock Cyanogen OS with 6.0.1, rooted and with Xposed, but nothing too crazy or experimental.
The phone would boot with a small vibration to the Oneplus logo with the "Powered by Android" writing, stay on that for about 17-18 seconds, then reboot again. No way of going to the recovery with the hardware keys, it would just reboot the same again and again. Since I couldn't really do much, not turn it off and no way of disconnecting the battery, I just had to watch it reboot helplessly until the battery was dead. At home with some hassle I could get it charged again, which basically consisted of charging it while it kept rebooting and cooling it while doing that since it would get really, really hot.
The only option that really works is is getting it into fastboot via the volume up + power button. But in fastboot nothing I did so far changed even the smalles thing about it's behaviour. I tried flashing a new recovery image, letting it boot into the recovery via fastboot (both stock recovery and TWRP), reflashing the complete OS via fastboot again (CM 13 ZNH2KAS3P0), completely wiping it via fastboot and flashing an older ROM (CM11S XNPH44S) but so far nothing has even changed a thing. It keeps booting to the Oneplus logo for about 17-18 seconds before rebooting. The only thing that has changed is with the CM11S ROM the fastboot logo of the android head is now bigger.
I checked the bootloader via fastboot, but it's still unlocked.
So yeah, I'm at my wits end and desperate for any help. At this point I fear it might be a hardware issue and I can trash it, but I'm ready to grasp for straws as I don't really have the money for a new device yet.
Any help is appreciated! Thanks guys!
Click to expand...
Click to collapse
how old is the device?

As far as I know my sister bought it around summer 2014 when it was released, I got it in late 2015

Atomschlumpf said:
As far as I know my sister bought it around summer 2014 when it was released, I got it in late 2015
Click to expand...
Click to collapse
https://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
AFAIK,If this toolkit can't fix your device then it's definitely hw issue.

Mr.Ak said:
https://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
AFAIK,If this toolkit can't fix your device then it's definitely hw issue.
Click to expand...
Click to collapse
Well, the tool won't even recognize my phone, so I guess I'm **** out of luck ¯\_(ツ)_/¯
****ing great....

Atomschlumpf said:
Well, the tool won't even recognize my phone, so I guess I'm **** out of luck ¯\_(ツ)_/¯
****ing great....
Click to expand...
Click to collapse
Lol,gave up that early?
It needs around 10 tries to get it correctly recognised.
Use XP system with the proper drivers given in the above thread.This tool doesn't work on adb/fastboot,it works on Usb Debugging Port,hence requires different drivers.

Mr.Ak said:
Lol,gave up that early?
It needs around 10 tries to get it correctly recognised.
Use XP system with the proper drivers given in the above thread.This tool doesn't work on adb/fastboot,it works on Usb Debugging Port,hence requires different drivers.
Click to expand...
Click to collapse
No, I didn't. I tried the USB Drivers I had already installed, the drivers that came in the package and the QPST Tool suggested in the thread on both my and my girlfriends laptop. But if it doesn't work on ADB/fastboot I probably can't use it anyway since my only two options are having the phone on the fastboot screen or having it constantly reboot....
At this point I'm just really, really frustrated and have sorta accepted it's very likely a hardware issue

I'm with the same problem. In my case, the tool does recognize and shows green after the end but when i try to boot, it only shows the boot logo.
I can enter in fastboot and trying the command "fastboot continue" the brightness goes up, but nothing else
already tried various tools, back to stock, qualcomm , and none worked, so can i throw it out of the window?
Edit: can't enter in recovery, and unlike the op, my phone doesn't reboot (at least i didn't notice it)

Bricked OnePlus 7 Pro - CrashDump Mode

So, i`m pretty sure my phone is hard bricked.
I was running with it for several months with no issues, so today i decided to flash EK 1.15 and then rebooted my phone, but instead of booting it went to CrashDump Mode and i can`t get it to boot or enter fastboot.
I`ve tried to use MSMtool but to software does not recognize my phone and on the device manager it shows as `Qualcomm HS-USB Diagnostics 900E`, on the CrashDump it shows `Could Not Decompress Initial ramdisk image.rd_load_disk`.
I`m opening a ticket with OnePlus, but as i live in Brazil and this phone was imported i think i`m fu****
Does anybody had this problem or knows if it is indeed a hardbrick?

So looks like i was trying to enter fastboot the wrong way...
I was able to boot into fastboot and then booted from there the TWRP image and then flash the stock image and TWRP and Magisk, after that i was able to boot normally.
Thank you guys anyway, as all the info was already on the forum, all i did was do a deep search.

bmonteiro said:
So looks like i was trying to enter fastboot the wrong way...
I was able to boot into fastboot and then booted from there the TWRP image and then flash the stock image and TWRP and Magisk, after that i was able to boot normally.
Thank you guys anyway, as all the info was already on the forum, all i did was do a deep search.
Click to expand...
Click to collapse
I'm so glad you got it up and running again! There's nothing worse than thinking there's no way out!

bmonteiro said:
So looks like i was trying to enter fastboot the wrong way...
I was able to boot into fastboot and then booted from there the TWRP image and then flash the stock image and TWRP and Magisk, after that i was able to boot normally.
Thank you guys anyway, as all the info was already on the forum, all i did was do a deep search.
Click to expand...
Click to collapse
Glad to see you got it. I had the same issue few days ago and, indeed, it was quite hard to run fastboot mode.
Sent from my GM1913 using XDA Labs

Good recovery! Cheers

I had a OnePlus 6t around the time they first came out and I ended up in crash dump mode probably 12-15 times, sometimes just randomly without doing anything to my phone..I would look at it and it was in crash dump. I recall the devs saying something about a fix for it back then... I have a OnePlus 7 pro 1917 global model now and I bought it used and only had it about one week now. Same exact cinereous. I looked down at my device on day one of me having it and there it was, crash dump mode. Since then on my Guac I've seen crash dumb four times. I've only flashed dotOS and DerpFest but the first crash dump I experienced on this phone was before I flashed anything. I was stock with TWRP installed.. I'm back at my home base now so if and when it happens again ill grab logs and share them. I have always been lucky enough to be able to get control of my device back by holding down power+ volume until I boot to bootloader and then tap power at the "start" screen and ive always booted back up. Have you all experienced crash dump mode often on 7 pro? Hopefully this will be fixed we some point.