Phone seems bricked, bootloop and only have acess to fastboot and nothing will work - ONE Q&A, Help & Troubleshooting

Hello guys,
so two days ago just when I was heading into work my phone randomly started restarting itself again and again. I had it in my pocket, mobile data and wifi off and nothing really going on when this happened. I was on stock Cyanogen OS with 6.0.1, rooted and with Xposed, but nothing too crazy or experimental.
The phone would boot with a small vibration to the Oneplus logo with the "Powered by Android" writing, stay on that for about 17-18 seconds, then reboot again. No way of going to the recovery with the hardware keys, it would just reboot the same again and again. Since I couldn't really do much, not turn it off and no way of disconnecting the battery, I just had to watch it reboot helplessly until the battery was dead. At home with some hassle I could get it charged again, which basically consisted of charging it while it kept rebooting and cooling it while doing that since it would get really, really hot.
The only option that really works is is getting it into fastboot via the volume up + power button. But in fastboot nothing I did so far changed even the smalles thing about it's behaviour. I tried flashing a new recovery image, letting it boot into the recovery via fastboot (both stock recovery and TWRP), reflashing the complete OS via fastboot again (CM 13 ZNH2KAS3P0), completely wiping it via fastboot and flashing an older ROM (CM11S XNPH44S) but so far nothing has even changed a thing. It keeps booting to the Oneplus logo for about 17-18 seconds before rebooting. The only thing that has changed is with the CM11S ROM the fastboot logo of the android head is now bigger.
I checked the bootloader via fastboot, but it's still unlocked.
So yeah, I'm at my wits end and desperate for any help. At this point I fear it might be a hardware issue and I can trash it, but I'm ready to grasp for straws as I don't really have the money for a new device yet.
Any help is appreciated! Thanks guys!

Atomschlumpf said:
Hello guys,
so two days ago just when I was heading into work my phone randomly started restarting itself again and again. I had it in my pocket, mobile data and wifi off and nothing really going on when this happened. I was on stock Cyanogen OS with 6.0.1, rooted and with Xposed, but nothing too crazy or experimental.
The phone would boot with a small vibration to the Oneplus logo with the "Powered by Android" writing, stay on that for about 17-18 seconds, then reboot again. No way of going to the recovery with the hardware keys, it would just reboot the same again and again. Since I couldn't really do much, not turn it off and no way of disconnecting the battery, I just had to watch it reboot helplessly until the battery was dead. At home with some hassle I could get it charged again, which basically consisted of charging it while it kept rebooting and cooling it while doing that since it would get really, really hot.
The only option that really works is is getting it into fastboot via the volume up + power button. But in fastboot nothing I did so far changed even the smalles thing about it's behaviour. I tried flashing a new recovery image, letting it boot into the recovery via fastboot (both stock recovery and TWRP), reflashing the complete OS via fastboot again (CM 13 ZNH2KAS3P0), completely wiping it via fastboot and flashing an older ROM (CM11S XNPH44S) but so far nothing has even changed a thing. It keeps booting to the Oneplus logo for about 17-18 seconds before rebooting. The only thing that has changed is with the CM11S ROM the fastboot logo of the android head is now bigger.
I checked the bootloader via fastboot, but it's still unlocked.
So yeah, I'm at my wits end and desperate for any help. At this point I fear it might be a hardware issue and I can trash it, but I'm ready to grasp for straws as I don't really have the money for a new device yet.
Any help is appreciated! Thanks guys!
Click to expand...
Click to collapse
how old is the device?

As far as I know my sister bought it around summer 2014 when it was released, I got it in late 2015

Atomschlumpf said:
As far as I know my sister bought it around summer 2014 when it was released, I got it in late 2015
Click to expand...
Click to collapse
https://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
AFAIK,If this toolkit can't fix your device then it's definitely hw issue.

Mr.Ak said:
https://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
AFAIK,If this toolkit can't fix your device then it's definitely hw issue.
Click to expand...
Click to collapse
Well, the tool won't even recognize my phone, so I guess I'm **** out of luck ¯\_(ツ)_/¯
****ing great....

Atomschlumpf said:
Well, the tool won't even recognize my phone, so I guess I'm **** out of luck ¯\_(ツ)_/¯
****ing great....
Click to expand...
Click to collapse
Lol,gave up that early?
It needs around 10 tries to get it correctly recognised.
Use XP system with the proper drivers given in the above thread.This tool doesn't work on adb/fastboot,it works on Usb Debugging Port,hence requires different drivers.

Mr.Ak said:
Lol,gave up that early?
It needs around 10 tries to get it correctly recognised.
Use XP system with the proper drivers given in the above thread.This tool doesn't work on adb/fastboot,it works on Usb Debugging Port,hence requires different drivers.
Click to expand...
Click to collapse
No, I didn't. I tried the USB Drivers I had already installed, the drivers that came in the package and the QPST Tool suggested in the thread on both my and my girlfriends laptop. But if it doesn't work on ADB/fastboot I probably can't use it anyway since my only two options are having the phone on the fastboot screen or having it constantly reboot....
At this point I'm just really, really frustrated and have sorta accepted it's very likely a hardware issue

I'm with the same problem. In my case, the tool does recognize and shows green after the end but when i try to boot, it only shows the boot logo.
I can enter in fastboot and trying the command "fastboot continue" the brightness goes up, but nothing else
already tried various tools, back to stock, qualcomm , and none worked, so can i throw it out of the window?
Edit: can't enter in recovery, and unlike the op, my phone doesn't reboot (at least i didn't notice it)

Related

Oneplus One Dead

Hey guys. I'm kinda desperated so let's see if there is anything else I can do.
I was playing a game on my phone and it started rebooting alone.
At this point, I long pressed the power button, don't ask me why, but I did it. and bang. it is dead. No boot, no loading, nothing. It still vibrates when I try to turn it on.
I had 30% Battery left.
I have root and my phone for 3 months.
I had Nandroid backup.
Long press power button, volume up + power, volume down + power doesn't work.
When connected to PC, I get the QHSUSB_BULK device on.
Tried to ColorOS Method but:
I cannot install ColorOS drivers cause it doesn't detect them.
I tried Qualcomm drivers and they worked, so then I used the program Msm8974DownloadTool to install ColorOS.
It went okay, all finished and I got the green letters in the end.
Still doesn't boot up, nothing changed.
I cannot detect my phone via ADB. Tried with the drivers and without the drivers and with clean drivers.
What can I do? I always had such care for my phone in case of an emergency, but for some weird reason this happened. I wasn't even messing up with the phone, it just died cause I turned it off while booting up?
Okay so, for some reason, I managed to get my phone on fastboot.
I used this guide http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
To reset my phone.
and the phone did all the new loadings and installs ETC....in the end?
My phone still doesn't boot.
Like wow?...
cyldman said:
Okay so, for some reason, I managed to get my phone on fastboot.
I used this guide http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
To reset my phone.
and the phone did all the new loadings and installs ETC....in the end?
My phone still doesn't boot.
Like wow?...
Click to expand...
Click to collapse
I'm sorry I can't help but one bad move was probably resetting back to stock because now you lost your root and adb access..
jukiewalsh said:
I'm sorry I can't help but one bad move was probably resetting back to stock because now you lost your root and adb access..
Click to expand...
Click to collapse
What do you mean I lost my adb access? I can still find my phone there and it's still working. (aparrently)
I tried to use the command "fastboot reboot" and while it turns off the device from windows, it still doesn't boot back up.
cyldman said:
What do you mean I lost my adb access? I can still find my phone there and its still working. (aparrently)
I tried to use the command "fastboot reboot" and while it turns off the device from windows, it still doesnt boot back up.
Click to expand...
Click to collapse
Disregard that then, when the phone is booted you have to manually give adb access but you're right when it's in recovery or other modes it's already there.
Does your screen power on at all? Do you think your LCD/digitizer could've somehow just died on you?
I highly doubt it, it happened when I shut off the phone when it was rebooting. I dont hear anything when I turn on the phone and i cant press anything or slide to unlock. nothing. so ....yeah. Weird stuff is that I did fastboot reboot and now i can't get to fastboot again. sigh.
Read this thread:
http://forum.xda-developers.com/oneplus-one/help/wrong-kernel-black-screen-fastboot-adb-t2835696
Somewhere within it is the solution to your QHSUSB_BULK problem.
Already did bro, and I fixed it, did you even read my full post? I managed to install colorOS, but it's still not booting up.
Hello guys! Last update! My phone was not even vibratting when i pressed power button. I put it to charge and finnaly I got a screen. its not what I wanted...but its a small step!
Its the Low battery charge icon! So...I've heard about this other issue about the phone not charging. Could this be it? I will be trying some techniques like https://forums.oneplus.net/threads/...een-opo-not-booting-due-over-discharge.88107/.
Hopefully it will help, but it may take some days.

[Q] Android won't boot...

Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you try flashing factory images?
ryukiri said:
Did you try flashing factory images?
Click to expand...
Click to collapse
Yeah, that was what I flashed :/
If you can get into fastboot you "should" be able to flash stock images... Obviously this will revert any root and you will need to flash TWRP/CWM recovery after.
I assume you have a Windows PC with fastboot/adb setup and all drivers etc..
- Download latest "stock" hammerhead images (I cannot post links due to XDA rules... so: "developers.google.com/android/nexus/images#hammerhead"
- Extract the .tgz archive contents on your PC into a folder
- Boot the N5 into fastboot and plug USB cable from phone into your PC
- Go to the folder with the extracted files and run the "flash-all.bat" script on Windows
**Hopefully at this point your device will start to respond.. I.e, on fastboot screen, at the bottom you will see "writing" or something, as the script runs on the command window on your PC.**
If this works, you should be able to reboot once complete and then wait to see if you can get back into your phone.. then you can fastboot again and flash custom recovery, and then whatever rom.
If however you have a hardware issue (i.e, even after the above process it fails) then I am not sure what you could do... I guess ensure it has a complete charge. If you can get into fastboot and the buttons are responsive then it should not be a faulty power button.
Hope this helps :good:
Have you tried a simple factory reset? Reason I ask is it was working fine so sounds like something needs "flushing out" clear cache etc.
kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you choose the right model and firmware before you flash in WugFresh NRT?
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
howard bamber said:
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
Click to expand...
Click to collapse
Hello! I am apologize for that I didn't read the OP carefully. This happened to me once in that particulary way, but it was immediately after flashing. OP says that it happened suddenly, without reason. So now I am the one, who doesn't read, right? Sorry for that.
Regards, Zagor
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
kyle313 said:
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
Click to expand...
Click to collapse
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
theesotericone said:
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
Click to expand...
Click to collapse
I was actually able to relock the phone.
Luckily I called google and they're going to send me a replacement.
If anyone else has any other ideas, I'll still take them...I'd rather not be without a phone for the next week!
You won't be without a phone - they are sending a refurbish unit to you , putting a block on your credit card and waiting for you phone to arive at them. Once that happens they will release the funds.

[Q] Bootloop Error - Info Inside

This is slightly unfortunate.
Today, my phone decided to say something about the NFC process not working, like it crashed. Over and over. The moment I hit OK, it appeared again. I couldn't even unlock my phone.
I then went to TWRP and went to factory reset, and the problem was still there. Odd. I must have messed up the NFC apk.
I then went to TWRP and tried to wipe the whole phone. I can't remember which button I hit, however it was either wipe or format. I don't think I hit format, but that's all that I can think I did to cause this.
Basically, at this point, I can turn my phone on to either fastboot mode or TWRP, but normal boot gets me stuck at at the 1+ : powered by android screen.
My phone isn't seen by my PC in adb devices or fastboot - presumably because I deleted my OS, and it can't be in USB Debugging if there's no OS to be in the mode? It's either this, or I can't get my PC to see my phone because of a driver issue. If anyone can direct me on the next step of getting my phone working, I'd be greatly appreciative. I have no cares for any data on the phone, I just want it working.
UPDATE : The phone will no longer turn on. Holding any button combo for three seconds makes it buzz. Nothing changes that. It's plugged in using a Nexus 7 charger to an AC outlet.
What did you expect to happen by wiping the whole phone? Stop trying to turn it on, charge it for eight hours, then try booting it into fastboot mode and getting fastboot to work.
Transmitted via Bacon

Fastboot issue.

So I got my phone fully working minus getting into fast boot to flash TWRP (though I already have it).
This is the rundown of what happened (mind you I was drunk).
I went to change the fastboot image after drinking like 10ish or so beer not really sure anymore. Anyways I tried flashing it through TWRP. Later I realize how silly it was but it doesn't let me into fastboot anymore. (found this out later when I went to update TWRP.)
I am looking for a relatively way safe way to fix it as I'm sure I am not the first.
Some Advice on how to fix as I really don't wanna risk bricking it would be fantastic.
Thank you,
Shinobi_warrior said:
So I got my phone fully working minus getting into fast boot to flash TWRP (though I already have it).
This is the rundown of what happened (mind you I was drunk).
I went to change the fastboot image after drinking like 10ish or so beer not really sure anymore. Anyways I tried flashing it through TWRP. Later I realize how silly it was but it doesn't let me into fastboot anymore. (found this out later when I went to update TWRP.)
I am looking for a relatively way safe way to fix it as I'm sure I am not the first.
Some Advice on how to fix as I really don't wanna risk bricking it would be fantastic.
Thank you,
Click to expand...
Click to collapse
https://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
Maybe It's a driver issue I am having. Because what happens more specifically is fastboot menu vibrates a few times and goes to teh charging screen and doesn't allow me to flash anything (mind you this previously worked) I don't believe it is a driver issue though. Simply put I am unable to get into adb without loading the os and when the os is loaded It hangs on waiting for device. I tried manually flashing the stock logo.bin with no success..
Not sure if maybe im missing something here. Like my fastboot loads a little penguin on it instead of the stock image and then vibrates a **** load then loads the battery charger.
Shinobi_warrior said:
Maybe It's a driver issue I am having. Because what happens more specifically is fastboot menu vibrates a few times and goes to teh charging screen and doesn't allow me to flash anything (mind you this previously worked) I don't believe it is a driver issue though. Simply put I am unable to get into adb without loading the os and when the os is loaded It hangs on waiting for device. I tried manually flashing the stock logo.bin with no success..
Not sure if maybe im missing something here. Like my fastboot loads a little penguin on it instead of the stock image and then vibrates a **** load then loads the battery charger.
Click to expand...
Click to collapse
Are you able to boot into twrp? If yes,then flash this firmware.It should solve any firmware corrupt issues,i.e. you should be able to boot into fastboot again.
Thank you, YES this is exactly what I needed/looking for.
.
You have fixed/saved the Day confirmed now.

Worst case scenario ****up, need help badly :(

After 8 years of tinkering with Android phones I have no clue how this happened.
PIXEL 2 (Walleye, non-xl)
Tried getting TWRP and ElementalX working but either one or both weren't doing there thing, though I could at least boot and use my phone normally. Finally ended in a situation where I couldn't boot passed fastboot with an error at the bottom "ERROR: LoadImageAndAuth Failed: Load Error". Found a fix that said to change the active partition. Set it to b and that worked and surprise it loads TWRP...so somehow TWRP was installed, but I can't actually load Android.
Grabbed the latest factory image and manually flashed all the files in the zip-within-the-zip. Everything flashed with no hiccups so I rebooted to bootloader with the intention to then reboot the system, and now this is happening:
TLDR Phone won't turn on. Holding PWR+VolDown SEEMS to do nothing, but it actually flashes a line on the screen like it's trying to load something for a milisecond, then does nothing. Holding PWR+VolUp does nothing. Holding PWR+VolUp+VolDown does the same screen flash followed by the notification LED blinking red 2 or 3 times. Please help!
EDIT: if it matters, the phone is about 50% battery and currently still on judging purely by the fact that it's been warm for about an hour.
sorry for your troubles, i have yet to see this with our phones. Just to get some more information, what happens when you try and charge it? If you plug your phone in to a computer via USB, does it show up in devices? If it shows in devices, can you run platform-tools and see if it shows up via fastboot devices with an ID? If you can connect to fastboot, you could attempt to flash images that way.
djer34 said:
sorry for your troubles, i have yet to see this with our phones. Just to get some more information, what happens when you try and charge it? If you plug your phone in to a computer via USB, does it show up in devices?
Click to expand...
Click to collapse
Nothing happens if I plug into the computer, no sound and not listed in devices. Plugging it in to the charger does nothing except possibly charges it, but I wouldn't know because the screen doesn't seem to be able to turn on for more than a milisecond of a flash.
I had this same problem when I flashed Elemental X kernel over top of the flash kernel and all I did was use the flash-all script that is included with the system image from google. This got me back to my OS where I flashed elemental and magisk. Do you have insurance through your provider?

Categories

Resources