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[Q] Is my NEXUS 5 defected? Camera -VIDEO

Hello
i bought my nexus 5 on 10th dec
from a authorised dealer
it was working fine just that the speaker volume is kinda low
the main problem is when im recording a video it all comes fine even in proper lighting or low lighting
but it Tends to Focus/Stabilize
whenever there is any movement which ruins the whole quality
if attached this small video in which if you pay attention you can see
how it zooms in and out and is trying to focus
can you guys please help ? is my piece defected?
and iv also heard that google started shipping new hardware
with bigger holes for speakers and volume and sim card slot fixed
is my batch proper? how can i find out
the video thing is really messy yesterday i filmed about 30 mins and i kept my phone stable in one position with proper lights on
we were filming something
and this thing ruined it
can you guys please look at the video and suggest ?
youtube. com/watch?v=Sq5H3LD-WtM&feature=youtu.be
"Minus the space"

hollowback said:
Hello
i bought my nexus 5 on 10th dec
from a authorised dealer
it was working fine just that the speaker volume is kinda low
the main problem is when im recording a video it all comes fine even in proper lighting or low lighting
but it Tends to Focus/Stabilize
whenever there is any movement which ruins the whole quality
if attached this small video in which if you pay attention you can see
how it zooms in and out and is trying to focus
can you guys please help ? is my piece defected?
and iv also heard that google started shipping new hardware
with bigger holes for speakers and volume and sim card slot fixed
is my batch proper? how can i find out
the video thing is really messy yesterday i filmed about 30 mins and i kept my phone stable in one position with proper lights on
we were filming something
and this thing ruined it
can you guys please look at the video and suggest ?
youtube. com/watch?v=Sq5H3LD-WtM&feature=youtu.be
"Minus the space"
Click to expand...
Click to collapse
ok, thats strange, never heard or read about something like that - seems like its an error in the hardware or the basic camera driver, no idea how to fix it! .. seems like you have to send it back to lg :/

thenobol said:
ok, thats strange, never heard or read about something like that - seems like its an error in the hardware or the basic camera driver, no idea how to fix it! .. seems like you have to send it back to lg :/
Click to expand...
Click to collapse
did you see the video attached

hollowback said:
did you see the video attached
Click to expand...
Click to collapse
yeo, thats y i said that it must be a hardware or driver related issue, because the autofocus i not operated by an higher software layer!
.. sorry for that :/

thenobol said:
yeo, thats y i said that it must be a hardware or driver related issue, because the autofocus i not operated by an higher software layer!
.. sorry for that :/
Click to expand...
Click to collapse
hello friend
i just took it to the place i bought it from
he was saying that its how camera's of LG phones are
is it true?
or shall i go to the service center ?
any clue what i should tell them to get a replacement cause they would stick to saying that sir
we have to format the phone restart it etc
i already did all that but then here "in india " the lg service is not good at all

See the serial number if itz 311 or 312 itz new batch..310 is old

thenobol said:
yeo, thats y i said that it must be a hardware or driver related issue, because the autofocus i not operated by an higher software layer!
.. sorry for that :/
Click to expand...
Click to collapse
ch0c0lateb0yctg said:
See the serial number if itz 311 or 312 itz new batch..310 is old
Click to expand...
Click to collapse
the S/N on the box is 311

this is what google got back to me with
Thank you for contacting Google. This is not a good thing or a bad thing, but just a feature inherent in all cameras. The camera will focus on whatever object you point it at and will remain focused until another object enters the field of view and then the camera will try to adjust it focus to encompass the new object in its field of view. Foe example, when you are video taping a football game and you are focused on the cation on the field and then another fan walks in front of you and this disrupts the camera's view and its focus while that person is walking across the field of view. I hope this explains what is going on for you and I will be happy to continue to answer your questions.

Yup i ser the same problem im in canada and bought it from google play store.. Any fix? Is it hardware prob? I think mine is the first batch coz i ordered it after three days it was released
Sent from my Nexus 5 using xda app-developers app

As far as I've found out its not a problem its just how the phone is
It focuses on anything that comes next to it
I just need to confirm
This
So any nexus 5 user ?
Do see the video on top
Before you comment

hollowback said:
As far as I've found out its not a problem its just how the phone is
It focuses on anything that comes next to it
I just need to confirm
This
So any nexus 5 user ?
Do see the video on top
Before you comment
Click to expand...
Click to collapse
with my phone the camera is not focusing while taking a video!

dude that is a problem i guess !!
hollowback said:
Hello
i bought my nexus 5 on 10th dec
from a authorised dealer
it was working fine just that the speaker volume is kinda low
the main problem is when im recording a video it all comes fine even in proper lighting or low lighting
but it Tends to Focus/Stabilize
whenever there is any movement which ruins the whole quality
if attached this small video in which if you pay attention you can see
how it zooms in and out and is trying to focus
can you guys please help ? is my piece defected?
and iv also heard that google started shipping new hardware
with bigger holes for speakers and volume and sim card slot fixed
is my batch proper? how can i find out
the video thing is really messy yesterday i filmed about 30 mins and i kept my phone stable in one position with proper lights on
we were filming something
and this thing ruined it
can you guys please look at the video and suggest ?
youtube. com/watch?v=Sq5H3LD-WtM&feature=youtu.be
"Minus the space"
Click to expand...
Click to collapse
dude first of all relax its not a very very big problem but it is indeed even my nexus 5 zooms in and out when it tries to focus on things but not this much this is just to much zooming i would suggest u to update to 4.4.2 and try again if the problem persists then dont worry just return the piece

Hello
I did update it the day I bought the phone
I formated the phone yesterday to factory settings
It works fine and then it tries to focus if anything comes
In the way
So shall I return the piece ? Or is it ok ?
Any more suggestions people?

That is 100% normal, the same thing happens to mine as you can see here: (video recorded with my nexus 5)
http://www.youtube.com/watch?v=NaNOmMX6Hkg&feature=youtu.be
Don't worry.

Omg finally
Thanks for the reply ! Feels a lot better
Anyway I can turn it off? Its very irritating
So my phones perfectly normal right?
Happy new year friends !!

[Q] camera focus problem

hi i got my edge from t-mobile unlocked and I am using foreign country.
everything is working perfect except camera focus issue,
i can not go t-mobile to return it because airplane ticket will be more expensive
it's working after shaking phone, sometimes i have to shake more then few seconds...
so i suspect it's not hardware problem, if i install other rom from other countries (instead of t-mobile one) should it will be fixed?
or is there anyway to fix this problem?
Thanks

I'd call T-Mobile have them pay to replace it. I cracked my note edge paid insurance for a brand new one and had camera focusing problems. The camera lens could be seen moving around in circles and making noises. But T-Mobile ended up sending me a new one.

rayystar said:
I'd call T-Mobile have them pay to replace it. I cracked my note edge paid insurance for a brand new one and had camera focusing problems. The camera lens could be seen moving around in circles and making noises. But T-Mobile ended up sending me a new one.
Click to expand...
Click to collapse
problem is i got this in december and i've already rooted

You better try to reduce the resolution for pictures , I had that problem when I tried to make a shoot in high resolution pictures , mostly phones are set up at highest resolution from factory

tekardi said:
You better try to reduce the resolution for pictures , I had that problem when I tried to make a shoot in high resolution pictures , mostly phones are set up at highest resolution from factory
Click to expand...
Click to collapse
i did that too but doesnt work neither

I second that as the only way working for me is by shaking the phone to get the auto focus stable & normal
imdogdream said:
i did that too but doesnt work neither
Click to expand...
Click to collapse
tekardi said:
You better try to reduce the resolution for pictures , I had that problem when I tried to make a shoot in high resolution pictures , mostly phones are set up at highest resolution from factory
Click to expand...
Click to collapse

yeap mine works with 1 to few seconds shaking.
it takes great photo after shaking but looks really stupid (shaking action)
Denim Guy said:
I second that as the only way working for me is by shaking the phone to get the auto focus stable & normal
Click to expand...
Click to collapse

imdogdream said:
yeap mine works with 1 to few seconds shaking.
it takes great photo after shaking but looks really stupid (shaking action)
Click to expand...
Click to collapse
Now it's a goood time to ask for a replacement or repair. Your optical system has moved. Your camera module needs to be replaced asap. I am 100 percent that is the faul as I experimented that with a note 3 camera.

calinormy said:
Now it's a goood time to ask for a replacement or repair. Your optical system has moved. Your camera module needs to be replaced asap. I am 100 percent that is the faul as I experimented that with a note 3 camera.
Click to expand...
Click to collapse
i will send it to repair, thanks

Couple of my friends have a same problem with Note EDGE. And one of them tell me it is happened with his phone after last update.

major problem

Hi, I have a Google pixel which i had for Xmas, And been working flawless since day 1. Problem now is that every time i open the camera app i get this error. Neither cameras work from the main camera app. WhatsApp cameras work but only front camera, When trying to switch between them in WhatsApp the camera freezes up. Has anybody else encountered this problem ?
Thanks

https://productforums.google.com/forum/#!topic/phone-by-google/FWjBDdTJvEg;context-place=topicsearchin/phone-by-google/category$3Acamera%7Csort:relevance%7Cspell:false

mtoomey79 said:
https://productforums.google.com/fo...-place=topicsearchin/phone-by-google/category$3Acamera%7Csort:relevance%7Cspell:false
Click to expand...
Click to collapse
Thanks for the reply, followed those instructions and nothing.

Try reaching out to Support (from within the phone)? They should offer some help.
Or, see if there's any service test menu available for the pixel? (Google search not helpful, I'm afraid).

kartnite said:
Try reaching out to Support (from within the phone)? They should offer some help.
Or, see if there's any service test menu available for the pixel? (Google search not helpful, I'm afraid).
Click to expand...
Click to collapse
Spoke to support they said they was going to send out replacement details in post etc, Followed to tell them my screen had a slight crack in ( Just glass ) which apparently voids all warranty ?

Oh fudge... And I suppose there's no insurance to fall back on.
This is annoying.
No luck with the service test codes?

Tried factory reset?
Don't tell them it these things (slightly cracked screen).

milan187 said:
Tried factory reset?
Don't tell them it these things (slightly cracked screen).
Click to expand...
Click to collapse
Yeah tried everything still can't get it to work,
Is there any sensors on the front of the screen that could be affecting the cameras function at all? I can replace the screen but it's no good if my camera won't work.

ykdr-scott said:
Yeah tried everything still can't get it to work,
Is there any sensors on the front of the screen that could be affecting the cameras function at all? I can replace the screen but it's no good if my camera won't work.
Click to expand...
Click to collapse
Have you asked google if they will honor the warranty if you have the screen replaced? They were willing to do that for me when I came across my microphone issue, so that may be an option for you.

exad said:
Have you asked google if they will honor the warranty if you have the screen replaced? They were willing to do that for me when I came across my microphone issue, so that may be an option for you.
Click to expand...
Click to collapse
Maybe I can ask them,But doesn't it voids warranty if the screen is replaced by my self?

ykdr-scott said:
Maybe I can ask them,But doesn't it voids warranty if the screen is replaced by my self?
Click to expand...
Click to collapse
Yes likely it would, paying to replace it and have a fully working phone would be better than replacing your screen yourself and still having issues no?

I was going to say spend fifteen bucks and grab a camera from ebay, would be a cheap and easy possible fix, but I can only find one camera online and they want $90 for it. pfft. My next suggestion would be to take it apart and disconnect/reconnect the camera(s). Last Resort of course, but it sounds like you might be there already. You can nuke a ziplock bag of water to soften the glue tape around the screen. And get a micro torx set from whatever your walmart equivalent is (you will want at least two torx t5 bits) Teardown vids all over youtube.

phermey said:
I was going to say spend fifteen bucks and grab a camera from ebay, would be a cheap and easy possible fix, but I can only find one camera online and they want $90 for it. pfft. My next suggestion would be to take it apart and disconnect/reconnect the camera(s). Last Resort of course, but it sounds like you might be there already. You can nuke a ziplock bag of water to soften the glue tape around the screen. And get a micro torx set from whatever your walmart equivalent is (you will want at least two torx t5 bits) Teardown vids all over youtube.
Click to expand...
Click to collapse
Thanks for the reply, Can't take my screen out as it would literally fall apart from the top right now. Just don't see how this could effect the rear camera when the front one is inside the screen damage area, And front cam also works on third party apps just not the rear one.
Was going to unlock the bootloader and reflash the ROM but as it's on 7.1.2 it's impossible right now so it's just a matter of replacing the screen then cleaning/ reconnecting the camera

Rear camera focusing problem

Hi to all!
I'm experiencing a weird issue with then main rear camera, not the wide one...and the problem is that the camera most of the times refuse to focus properly the scene, resulting in a blurry photo.
As you can see on the attached photos, i've just taken a random shot opening the camera app, touch to focus and then shoot...with a blurry one.
Then...i've done a weird thing: just tapped with my fingers close to the camera lens, taken another shot...and then camera focused properly the scene...
I've cleared cache of the camera app, reset settings of camera app...went into safe mode and taken many other shots...with the focus problem that was present on two of almost 6/7 shots...
The phone it's less than a month old...and taken a little hit near my desk, but nothing dangerous or dramatic...could be this the cause?
Anyone can help?

I am also facing focus problems
When trying to focus nearby subjects it won't focus at all. Tried testing it alongside an S10 and the S10 got into focus without any effort, but my S10e did not even properly focus objects 10cm away. Wonder if it is a software issue or a hardware one.
--anx-- said:
Hi to all!
I'm experiencing a weird issue with then main rear camera, not the wide one...and the problem is that the camera most of the times refuse to focus properly the scene, resulting in a blurry photo.
As you can see on the attached photos, i've just taken a random shot opening the camera app, touch to focus and then shoot...with a blurry one.
Then...i've done a weird thing: just tapped with my fingers close to the camera lens, taken another shot...and then camera focused properly the scene...
I've cleared cache of the camera app, reset settings of camera app...went into safe mode and taken many other shots...with the focus problem that was present on two of almost 6/7 shots...
The phone it's less than a month old...and taken a little hit near my desk, but nothing dangerous or dramatic...could be this the cause?
Anyone can help?
Click to expand...
Click to collapse

gokulpoovalliyil said:
When trying to focus nearby subjects it won't focus at all. Tried testing it alongside an S10 and the S10 got into focus without any effort, but my S10e did not even properly focus objects 10cm away. Wonder if it is a software issue or a hardware one.
Click to expand...
Click to collapse
In my experience, close objects was focused properly...but distant objects/scenes/landscapes was absolutely like an oil paint...completely distant from what advertised by Samsung and tested in many and many reviews.
Seems like an hardware issue, i really don't think it depends by a software glitch...

--anx-- said:
In my experience, close objects was focused properly...but distant objects/scenes/landscapes was absolutely like an oil paint...completely distant from what advertised by Samsung and tested in many and many reviews.
Seems like an hardware issue, i really don't think it depends by a software glitch...
Click to expand...
Click to collapse
Having the same issue with an S10E bought in Australia.
Tried everything: clear cache and reset app, even a full reset did not work.
I've just installed the June's update and the touch focus is no go.
Have you had any improvements since you've posted this issue?

cusack said:
Having the same issue with an S10E bought in Australia.
Tried everything: clear cache and reset app, even a full reset did not work.
I've just installed the June's update and the touch focus is no go.
Have you had any improvements since you've posted this issue?
Click to expand...
Click to collapse
Yes.
Simply had to return the phone to Samsung repair center and asked for a replacement.
They tried first to repair the camera, which obviously didn't worked, then gave me a new phone.
End of story. As I expected, an hardware issue.

--anx-- said:
Yes.
Simply had to return the phone to Samsung repair center and asked for a replacement.
They tried first to repair the camera, which obviously didn't worked, then gave me a new phone.
End of story. As I expected, an hardware issue.
Click to expand...
Click to collapse
Do you know if Samsung tried to change the camera module or the hardware problem is elsewhere ?
I've left the country where I bought it and I'm pretty sure there is no international warranty, so my only option is to buy a new cam module.

cusack said:
Do you know if Samsung tried to change the camera module or the hardware problem is elsewhere ?
I've left the country where I bought it and I'm pretty sure there is no international warranty, so my only option is to buy a new cam module.
Click to expand...
Click to collapse
Yes, they've tried to change camera module at first, but the problem isn't there, I think there was something related to the mechanism of the automatic lens aperture which maybe it's not only depending by the camera module (don't know if I was clear on that).
But, honestly, for a phone oly 15 days old, they just have to change the phone, not try to repair and maybe try again before the replacement.

--anx-- said:
Yes, they've tried to change camera module at first, but the problem isn't there, I think there was something related to the mechanism of the automatic lens aperture which maybe it's not only depending by the camera module (don't know if I was clear on that).
But, honestly, for a phone oly 15 days old, they just have to change the phone, not try to repair and maybe try again before the replacement.
Click to expand...
Click to collapse
Thank you for this invaluable info.
Cheers
:good:

stock camera apps bugged?

hello guys,
so i just bought this zenfone 6 several days ago,
i noticed the problem with the flip camera, each time i switched to selfie mode, camera flip up and says camera cannot flip, so the camera position is in selfie position, but the image is inverted.
i tried 3rd party apps like gcam and open camera , it still shows camera cannot flip, but the image is not inverted.
any thought on this? i already run the camera calibration.
thanks before.

kisaraki3 said:
hello guys,
so i just bought this zenfone 6 several days ago,
i noticed the problem with the flip camera, each time i switched to selfie mode, camera flip up and says camera cannot flip, so the camera position is in selfie position, but the image is inverted.
i tried 3rd party apps like gcam and open camera , it still shows camera cannot flip, but the image is not inverted.
any thought on this? i already run the camera calibration.
thanks before.
Click to expand...
Click to collapse
Are you using a screen cover or protective glass?

_jis_ said:
Are you using a screen cover or protective glass?
Click to expand...
Click to collapse
hi jis, thanks for the reply,
i didnt use any cover or protective glass.
this morning i brought the device to the service center and they said it was the camera motor problem.
strangely, if i managed to hold the camera a bit before it fully flipped, the image isn't inverted, i guess this is a temporary fix until the new motor parts from the service center come.

kisaraki3 said:
i guess this is a temporary fix until the new motor parts from the service center come.
Click to expand...
Click to collapse
If I understand you correctly, you say that the service center wants to repair the motor of the device. Frankly speaking, I would not accept this but would demand either a completely new phone or a refund. I don't think it is a good idea to have a new device opened and tinkered around with just after I bought it. I would expect it to be functional completely. In fact, you are losing value right away if they repair it. (just my opinion)