Has anyone gotten this setup correctly. I'm not interested in full Google Voice service but just the lite version so I can get transcribed voicemails. I have contacted T-Mobile to have them disable the T-Mobile voicemail service but cannot get Google Voice to setup. Do I need to also create a Google Voice number to get this to work? I didn't think I would just for voicemail. On the desktop service when I go to use my mobile number for Google Lite it just throws up an error.
AndrasLOHF said:
Has anyone gotten this setup correctly. I'm not interested in full Google Voice service but just the lite version so I can get transcribed voicemails. I have contacted T-Mobile to have them disable the T-Mobile voicemail service but cannot get Google Voice to setup. Do I need to also create a Google Voice number to get this to work? I didn't think I would just for voicemail. On the desktop service when I go to use my mobile number for Google Lite it just throws up an error.
Click to expand...
Click to collapse
Unless they've found a way to integrate native carrier call forwarding directly to your Google account, you will need to create a GV # to accomplish what you're looking to do.
AndrasLOHF said:
Has anyone gotten this setup correctly. I'm not interested in full Google Voice service but just the lite version so I can get transcribed voicemails. I have contacted T-Mobile to have them disable the T-Mobile voicemail service but cannot get Google Voice to setup. Do I need to also create a Google Voice number to get this to work? I didn't think I would just for voicemail. On the desktop service when I go to use my mobile number for Google Lite it just throws up an error.
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Click to collapse
Get a GVoice number as instructed. Then go into the Android dialer settings and change the forwarding options to go to your GVoice number instead of your T-Mobile number. I've been doing this for more than a year. Works great.
Gah...I've found the issue after fiddling and Googling for a few hours. I'm on prepaid and that doesn't allow forwarding so that's why I can't get it working.
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Yeah, I did a search and saw others with Verizon phones and advanced calling that were having this issue. It looks like if you have advanced calling, you can't use google voice.
Don't know if there is any solution yet.
On edit, this link provides a possible fix:
http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
I've had no problems with Google Voice and Hangouts, both with VoLTE enabled and disabled, and on my S6 and G3. I don't use VoIP for calls via Hangouts though, it rings my actual cell number that I have set to forward to with Google Voice.
Working extremely perfect. No issues.
chris mackenzy said:
Working extremely perfect. No issues.
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Click to collapse
Well, I must be doing something extremely wrong. I tried again, same result. I have to turn off HD calls, and then reset Google Voice. If anyone has more suggestions, I'd love to hear them.
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
jimbobtexas said:
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Click to expand...
Click to collapse
i had the same issue and turning off Advanced calling seems to have fixed it as well. thanks!
alnova1 said:
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
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Click to collapse
Yeah, I'm using Hangouts now without issue. I did install Google Voice, because I think that's still required for everything to wire up right. I just turned off the HD calling all together. Not worth my while, at least for now.
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Spent a good hour on the phone with Verizon customer support and elevated to L2 technician. TLDR: There appears to be a conflict based on how Verizon has chosen to employ the HD Voice function. Right now, I'm forced to either have Google Voice active on my mobile phone OR retain the ability to use data and voice at the same time, but I can't have both.
I just activated my Verizon 64GB Samsung Galaxy S6 two days ago. Today, I noticed I had a Verizon voicemail message for the first time in years. I have been using Google Voice(mail) for as long as I can remember. Concerned why voicemail was skipping my GVoice, I soon discovered that others had noted that turning off the HD Voice option fixed the problem. Sure enough, it did. I thought I was good to go.
Until, the next time I made a call, I noted that my 4G immediately turned into a greyed out 1x and any attempt to use other functions of my phone while on the call were met with a warning that said I can't make calls and use data services at the same time. That was news to me, since that has never been an issue before. Surely my GS6 is not less capable than the GS3 it just replaced in this area.
This took me to Verizon customer support, which to its credit, hung in with me the entire way in troubleshooting this. We confirmed the relationship between GVoice and their Advanced Calling service (HD Voice). And we confirmed that by turning the service back on, my ability to use data while on a call would be restored. We could not determine anything in Verizon's playbook that would allow the two to co-exist. The L2 engineer confirmed that Verizon designed its build so that the only way Data and Voice could flow simultaneously is with HD Voice activated and selected. Verizon customer service was left to advise me to choose between GVoice or dual Voice/Data based on which was more important, and maybe Google will update Google Voice in the future to fix the problem. I found that last part somewhat funny, since I don't think this is Google's problem to fix since this appears to be a Verizon specific problem and I have never had a phone that hasn't worked perfectly with GVoice. Oh, and it's not like Google is pushing out patches to Voice with any intentionality either.
I joined the forums specifically to post this in the hope it helps someone else and sparks other ideas how to beat this. This appears to be a recently discovered phenomenon. Also, since the GS6 is still relatively new, maybe this will help to raise awareness and provoke a patch. Who knows.
Anyone encounter other ideas for getting Voice to regain prime position again?
FractalK said:
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Click to expand...
Click to collapse
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
FractalK said:
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
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Click to collapse
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
jimbobtexas said:
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
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Click to collapse
I followed your steps exactly and from what I can tell everything is working properly on mine as well. THANK YOU!!
Fixed
I only have hangouts installed, I don't use the Google Voice app anymore. After I enabled advanced calling, apparently my VM forwarding also stopped.
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
mustangz5 said:
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
Still not working....
Unfortunately I still can't get it working on my s6. It works if a person calls my "google voice" number. However, if they call my "verizon" phone number it just will not go to voicemail...it rings and rings. Call forwarding is on, i've done all the steps. Any one else having this problem?
Yeah same here at least visual voice mail is free now
Sent from my SM-G920V using XDA Free mobile app
golfprorm said:
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
Click to expand...
Click to collapse
I wonder why it worked so easily for you.
I've tried letting it hang up on me for all 3 numbers (*71, *90, *92), but it seems to refuse to work. I'll have to try the uninstall/reinstall stuff later and see if that triggers it for me.
Not working....
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
ajbang said:
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
Click to expand...
Click to collapse
Hopefully Verizon will figure this out quickly.
Now I can't get google voice to work even with advanced calling disabled. I have it entirely set to off in settings, called all 3 numbers to setup the forward (and let them hangup on me), yet when I call my number, I get a Verizon message about needing to enter the phone number of the mailbox you're trying to leave a voicemail for...
YAY I get to dust off my XDA account and make a post.
So I got my t-mobile S8+ SM-G955u yesterday. I use Google voice for visual voicemail and so on. Setting up the app should be straight forward as usual but calls are not forwarded to Google Voice. They go to the default T-Mobile voicemail.
Looking a little deeper I noticed in the phone app the voicemail settings is grayed out. Service provider simply has the one option "voicemail" . Odd
So I call T-Mobile and they tell me it's a Samsung issue that I don't have access to the voicemail settings. Samsung support says it's T-Mobile whom must unlock this option. WTF?
I suppose the question I have here is. Anyone else have a T-Mobile variant with the same issue? Is this a Gvoice problem or did T-mobile really lock this down to force users to use the T-Mobile visual voicemail app?
Cheers
Noticed the same thing but when my Google voice app is installed it's still getting the voicemails and alerting me
I can't even find the voicemail setting!? Where is it?
In the "phone" app click the menu button in the top right (three dots). Then select settings. Scrollall the way down. There is a catagory listed as "voicemail" . Directly under the catagory label there are some options. Service provider is click able but only one option available. Under that Voicemail Settings are grayed out.
Still can't get Google voice to work. Sucks I like the free visual voice mail.
Sent from my SM-G955U using XDA-Developers Legacy app
Cab121 said:
In the "phone" app click the menu button in the top right (three dots). Then select settings. Scrollall the way down. There is a catagory listed as "voicemail" . Directly under the catagory label there are some options. Service provider is click able but only one option available. Under that Voicemail Settings are grayed out.
Still can't get Google voice to work. Sucks I like the free visual voice mail.
Sent from my SM-G955U using XDA-Developers Legacy app
Click to expand...
Click to collapse
ah... Was looking in the settings. I don't even see google voice as an option. It's not greyed out for me, but the only vmail service provider is "my carrier". I do have google voice installed...
Weird! Same with me, but the voicemails are definitely going to google voice and delivered via hangouts (WHICH I ALWAYS HAVE TO FORCE CLOSE AND REOPEN ANY TIME I WANT TO LISTEN TO A VOICEMAIL. DRIVES ME INSANE!!!!!!!!!!!!!)
Edit: I got a dup notification in google voice app... I guess I'll see if I can disable hangouts for voicemail and just use the refreshed voice app and hangouts for texting, at least until they axe google voice in hangouts. I want them to switch google voice to allo anyway, much more lightweight.
Edit 2: Looks like there is no way to block voicemail in hangouts and only get it in voice app... if anyone knows a way, please share?
gzrecoil said:
Weird! Same with me, but the voicemails are definitely going to google voice and delivered via hangouts (WHICH I ALWAYS HAVE TO FORCE CLOSE AND REOPEN ANY TIME I WANT TO LISTEN TO A VOICEMAIL. DRIVES ME INSANE!!!!!!!!!!!!!)
Edit: I got a dup notification in google voice app... I guess I'll see if I can disable hangouts for voicemail and just use the refreshed voice app and hangouts for texting, at least until they axe google voice in hangouts. I want them to switch google voice to allo anyway, much more lightweight.
Edit 2: Looks like there is no way to block voicemail in hangouts and only get it in voice app... if anyone knows a way, please share?
Click to expand...
Click to collapse
check your settings on google voices webpage. I have GV installed, no option in the phone dialer to config it but I only get voicemail notifications from the GV app.
I figured it out
me Level 1
I figured it out. No option on the s8 to change from carriers voicemail, so go to call forwarding, enter your google phone number under if no answer and if busy. Hurray.
cbarrett57 said:
me Level 1
I figured it out. No option on the s8 to change from carriers voicemail, so go to call forwarding, enter your google phone number under if no answer and if busy. Hurray.
Click to expand...
Click to collapse
Where is this option? I dont see it under Call Settings.
S8 and google voice
Call settings, more settings, then call forwarding.
If you don't know your google voice phone number log in on a computer and you will see it.
When I opened my GV application after downloading it from the Play store it prompted me if I wanted to use it for V/M, I never had to do anything to activate it in the dialer settings like I did in the past. My service is with AT&T but I don't think that would matter.
This setting is not on Sprint devices . So far I cannot get GV to work for voicemails. Mine worked the other day by doing the *28 for forwarding and broke but now tells me that feature code is not valid.
Sent from my SM-G955U using Tapatalk
https://support.google.com/voice/an.../support.google.com/voice/answer/165656?hl=en
Gary02468 said:
https://support.google.com/voice/an.../support.google.com/voice/answer/165656?hl=en
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Click to collapse
That doesnt work either. Already tried.. did that first
Sent from my SM-G955U using Tapatalk
00_MACKIE_00 said:
This setting is not on Sprint devices . So far I cannot get GV to work for voicemails. Mine worked the other day by doing the *28 for forwarding and broke but now tells me that feature code is not valid.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
If you are on Sprint, try using *73. *28 didn't work for me, but I was able to type *73(Google voice number with area code - example *735152445611) to forward my missed calls to my google voice number. My Google voice is now working.
dmaul3300 said:
If you are on Sprint, try using *73. *28 didn't work for me, but I was able to type *73(Google voice number with area code - example *735152445611) to forward my missed calls to my google voice number. My Google voice is now working.
Click to expand...
Click to collapse
Thank you... this worked
Wonder what changed.....
Sent from my SM-G955U using Tapatalk
00_MACKIE_00 said:
Thank you... this worked
Wonder what changed.....
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
do you have the GV option in the phone dialer or no?
dansan382 said:
do you have the GV option in the phone dialer or no?
Click to expand...
Click to collapse
Nope. Only for the Sprint VM app
Sent from my SM-G955U using Tapatalk
Has anyone gotten this to work with Verizon? When i go to call settings->Voicemail->Service Provider, I only see "My carrier" as an option. In the past, I just installed google voice and it let me set it as my voicemail service provider. Anyone know whats going on?
dmbfan13 said:
Has anyone gotten this to work with Verizon? When i go to call settings->Voicemail->Service Provider, I only see "My carrier" as an option. In the past, I just installed google voice and it let me set it as my voicemail service provider. Anyone know whats going on?
Click to expand...
Click to collapse
Still trying to get this to work.....Has anyone gotten this to work being on Verizon?
I have a unlocked verizon branded s22 ultra currently on t-mobile. Everything works fine (5g,lte,calls,text messages) except for RCS. When i enable chat features in google messages it just gets stuck on "Connecting"
I tried a bunch of things like clearing data on carrier services, google messages, disabling RCS through the google messages site, waiting 11 days then trying it again.
Not quite sure what else to do. I might just flash the tmobile firmware to see if that help but wanted to see if anyone has any ideas before i do a clean rom flash.