I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Yeah, I did a search and saw others with Verizon phones and advanced calling that were having this issue. It looks like if you have advanced calling, you can't use google voice.
Don't know if there is any solution yet.
On edit, this link provides a possible fix:
http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
I've had no problems with Google Voice and Hangouts, both with VoLTE enabled and disabled, and on my S6 and G3. I don't use VoIP for calls via Hangouts though, it rings my actual cell number that I have set to forward to with Google Voice.
Working extremely perfect. No issues.
chris mackenzy said:
Working extremely perfect. No issues.
Click to expand...
Click to collapse
Well, I must be doing something extremely wrong. I tried again, same result. I have to turn off HD calls, and then reset Google Voice. If anyone has more suggestions, I'd love to hear them.
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
jimbobtexas said:
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Click to expand...
Click to collapse
i had the same issue and turning off Advanced calling seems to have fixed it as well. thanks!
alnova1 said:
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
Click to expand...
Click to collapse
Yeah, I'm using Hangouts now without issue. I did install Google Voice, because I think that's still required for everything to wire up right. I just turned off the HD calling all together. Not worth my while, at least for now.
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Spent a good hour on the phone with Verizon customer support and elevated to L2 technician. TLDR: There appears to be a conflict based on how Verizon has chosen to employ the HD Voice function. Right now, I'm forced to either have Google Voice active on my mobile phone OR retain the ability to use data and voice at the same time, but I can't have both.
I just activated my Verizon 64GB Samsung Galaxy S6 two days ago. Today, I noticed I had a Verizon voicemail message for the first time in years. I have been using Google Voice(mail) for as long as I can remember. Concerned why voicemail was skipping my GVoice, I soon discovered that others had noted that turning off the HD Voice option fixed the problem. Sure enough, it did. I thought I was good to go.
Until, the next time I made a call, I noted that my 4G immediately turned into a greyed out 1x and any attempt to use other functions of my phone while on the call were met with a warning that said I can't make calls and use data services at the same time. That was news to me, since that has never been an issue before. Surely my GS6 is not less capable than the GS3 it just replaced in this area.
This took me to Verizon customer support, which to its credit, hung in with me the entire way in troubleshooting this. We confirmed the relationship between GVoice and their Advanced Calling service (HD Voice). And we confirmed that by turning the service back on, my ability to use data while on a call would be restored. We could not determine anything in Verizon's playbook that would allow the two to co-exist. The L2 engineer confirmed that Verizon designed its build so that the only way Data and Voice could flow simultaneously is with HD Voice activated and selected. Verizon customer service was left to advise me to choose between GVoice or dual Voice/Data based on which was more important, and maybe Google will update Google Voice in the future to fix the problem. I found that last part somewhat funny, since I don't think this is Google's problem to fix since this appears to be a Verizon specific problem and I have never had a phone that hasn't worked perfectly with GVoice. Oh, and it's not like Google is pushing out patches to Voice with any intentionality either.
I joined the forums specifically to post this in the hope it helps someone else and sparks other ideas how to beat this. This appears to be a recently discovered phenomenon. Also, since the GS6 is still relatively new, maybe this will help to raise awareness and provoke a patch. Who knows.
Anyone encounter other ideas for getting Voice to regain prime position again?
FractalK said:
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Click to expand...
Click to collapse
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
FractalK said:
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
Click to expand...
Click to collapse
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
jimbobtexas said:
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
Click to expand...
Click to collapse
I followed your steps exactly and from what I can tell everything is working properly on mine as well. THANK YOU!!
Fixed
I only have hangouts installed, I don't use the Google Voice app anymore. After I enabled advanced calling, apparently my VM forwarding also stopped.
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
mustangz5 said:
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
Still not working....
Unfortunately I still can't get it working on my s6. It works if a person calls my "google voice" number. However, if they call my "verizon" phone number it just will not go to voicemail...it rings and rings. Call forwarding is on, i've done all the steps. Any one else having this problem?
Yeah same here at least visual voice mail is free now
Sent from my SM-G920V using XDA Free mobile app
golfprorm said:
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
Click to expand...
Click to collapse
I wonder why it worked so easily for you.
I've tried letting it hang up on me for all 3 numbers (*71, *90, *92), but it seems to refuse to work. I'll have to try the uninstall/reinstall stuff later and see if that triggers it for me.
Not working....
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
ajbang said:
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
Click to expand...
Click to collapse
Hopefully Verizon will figure this out quickly.
Now I can't get google voice to work even with advanced calling disabled. I have it entirely set to off in settings, called all 3 numbers to setup the forward (and let them hangup on me), yet when I call my number, I get a Verizon message about needing to enter the phone number of the mailbox you're trying to leave a voicemail for...
Related
Anyone get it working? I installed it but couldnt get it to provision Coming from my moment, i now HATE having to call my voicemail. That is so 2009.
Try YouMail or Google Voice. It is much better than the visual voice from sprint.
|NeXUS S 4G|
i've been using "Better You Mail", i've had no issues with it and it works as expected..
Using HulloMail and it's working great. I couldn't take the Sprint/Google integration of Voice myself.
oubravs2b said:
Using HulloMail and it's working great. I couldn't take the Sprint/Google integration of Voice myself.
Click to expand...
Click to collapse
Goolge integration kept stealing my text messages and not delivering them to me for hours. Goolge needs to fix this BS quick, because it sucks taint!
mantis92gsr said:
Goolge integration kept stealing my text messages and not delivering them to me for hours. Goolge needs to fix this BS quick, because it sucks taint!
Click to expand...
Click to collapse
I didn't have that problem. The thing I hated was having to switch between Voice for SMS and regular Messaging app for MMS. I wouldn't mind the integration if Voice handled MMS as well.
I've found that using a third party VVM (HulloMail) app and uninstalling Voice is a great setup, IMO. I also tried Visual Voicemail Plus from the market, but I kept getting two messages for every one left for me. HulloMail is great. The only thing I really miss from Voice is having voice to text sent to me. A lot of the time I'm at a client site and can't listen to messages but can read them.
You have to skip integration when you set up Google Voice.
Sent from my Nexus S 4G
I also would like a way of getting Sprint's VVM working.
I tried Google Voice for awhile and ending up having serious problems with it.
If there is a way to get Sprint's VVM working, thatd be great!
spoke to Sprint advanced level support today and there was nothing they could do for me.
The way VVM works is that a text message comes in from 9016 that the VVM app picks up and then it goes out to download the voicemail. Without that text message coming in, the app will not know to retrieve any messages.
When I loaded my first cynogen rom on my htc hero, my account wasn't provisioned correctly and they weren't sending the text message anymore. I had called into advance tech support and they reset my voicemail to make it work again.
Now, on my Nexus S, I have the app loaded and it even sent back a text message saying it provisioned correctly. I guess the problem is that sprint knows I have a nexus and because of that, my account is on a different "platform" now. That platform does not utilize the messaging system for VVM and thus the notification does not come to my phone letting the VVM app know there is a voicemail to retrieve.
jedwardmiller said:
Try YouMail or Google Voice. It is much better than the visual voice from sprint.
|NeXUS S 4G|
Click to expand...
Click to collapse
s3v3nXDA said:
i've been using "Better You Mail", i've had no issues with it and it works as expected..
Click to expand...
Click to collapse
Thanks for the tip about Youmail. I wish I heard of this earlier. This is by far the best replacement for Sprint VVM. I hate Google Voice where it always shows you your SMS messages.
I tried Better Youmail at first since it seemed to get better market reviews. It was driving my nuts how when you put the phone in airplane mode it keeps telling you how it can't connect and I couldn't find a way to turn that off.
So I tried the regular Youmail and that worked great so I don't get the "can't connect" messages, and I could easily find a way to turn of the additional text and email notifications. There's two versions of regular Youmail on the market. The one I like best is the Youmail EOL (end of life?). The interface is black and simple just like Sprint VVM which I love.
The only thing that isn't perfect it has ads and suggestions to sign up for message transcriptions every time you play your VM. Youmail Pro disables the ads but it's $20 per year, and who knows what it looks like.
Youmail wasn't as nice and reliable as I thought.
I gave Google Voice another try and it no longer shows new SMS messages. I just installed it from market and didn't do any special Sprint integration. Not quite sure what I did or why it was so easy to turn off the SMS integration this time, but I really like it now: SMS on the messaging app, and VVM via Google Voice only, no dual notifications, no SMS going to Google Voice.
Greefus said:
Youmail wasn't as nice and reliable as I thought.
I gave Google Voice another try and it no longer shows new SMS messages. I just installed it from market and didn't do any special Sprint integration. Not quite sure what I did or why it was so easy to turn off the SMS integration this time, but I really like it now: SMS on the messaging app, and VVM via Google Voice only, no dual notifications, no SMS going to Google Voice.
Click to expand...
Click to collapse
Thanks for the tips. After an hour of screwing around with the 2 Nexuses (Nexi???) in my house, sending dummy texts and VM's back and forth, I finally got it straightened out.
For those starting from scratch on a new phone:
1) If you have a VM notification on your taskbar, log into sprint voicemail once the old fashioned way, or else the notification will never go away. once it does go away...
2) Install updates to google voice from market
3) Launch GV, skip the integration step (or else SMS will be hijacked), set all the minimalist (my term) options in GV... don't let it make calls, etc... ONLY use it for VM's (I had to call a special *28 number for config but it might be because my GV #is different from sprint#... although in the end that is transparent to people calling my sprint # which was my goal).
4) In GV settings in your phone, turn on taskbar notification, but turn off SMS notification. In GV settings on PC at google.com/voice, turn off SMS notification AND email notification... but leave on transcripts (my preference... this is one place where GV is superior to sprint VVM... getting transcripts is pretty damn cool!)
When all is said and done, it seems to be mostly equivalent to old Sprint VVM, actually slightly better with the addition of transcripts as said above. My SMS works 100% normal. I don't have a lot of real world use yet, but from my tests the GV for voicemails only seems like it will work great.
Curious if anybody has figured out how to get stock visual voicemail working on Nexus S 4G. I'm hoping so!!
imekul said:
Curious if anybody has figured out how to get stock visual voicemail working on Nexus S 4G. I'm hoping so!!
Click to expand...
Click to collapse
According to Sprint it is not possible to provision the Nexus S 4G to the Sprint Visual Voicemail system. Choices are GV and regular voicemail.
imekul said:
Curious if anybody has figured out how to get stock visual voicemail working on Nexus S 4G. I'm hoping so!!
Click to expand...
Click to collapse
By "stock," you actually mean "Sprint," which isn't really stock in the sense of Google stock or Android stock.
Give GV a chance, you will see it has everything the Sprint app had and more.
Oh, no, I actually like GV myself. The only problem is I'm having an issue missing phone calls with my NS4G, and I'm thinking GV might be to blame.
Here's my thread on that for more info: http://forum.xda-developers.com/showthread.php?p=16214057#post16214057
imekul said:
Oh, no, I actually like GV myself. The only problem is I'm having an issue missing phone calls with my NS4G, and I'm thinking GV might be to blame.
Here's my thread on that for more info: http://forum.xda-developers.com/showthread.php?p=16214057#post16214057
Click to expand...
Click to collapse
That sucks. Hasn't happened to me yet.
Ironically it DID happen from time to time on my old Moment, which DID use the Sprint VVM.
My phone is setup to use Google Voice for voicemails, but as of a couple days ago VMs are no longer going to GV and instead goes to the standard verizon voicemail.
Now when someone leaves me a voice mail, I get a notification in the notification bar, but I get the standard VM notification, not the GV one and nothing ever shows up in GV. Ive set my phones "voicemail service" setting to "my carrier" and deactivated GV (by dialing *73) and then able to access the Verizon VM via *86. I then tried reactivating GV by dialing *7 then my GV number and uninstalled/reinstalled GV app on my phone, but people are still directed to the verizon VM and not GV.
The only thing Ive changed in the last couple days is Ive applied the wifi prompt hack from here and the Wifi Toggle mod from here (which Ive since run the "return to stock" package).
Im running rooted stock ICS and below is a screenshot of the notification.
Any help is greatly appreciated!
Thanks.
In call settings, is Google voice an option?
Sent from my SCH-I535 using xda premium
There is and it's currently selected.
I have the same problem - callers hear "this voicemail has not been setup" even though my GV greeting is set.
edit - to OP, make sure you've activated your phone number for GV voicemail in the google voice website.
Are the phone and correct number listed in Google Voice settings (online) as having been activated for Google voicemail?
You mentioned using *7GoogleVoiceNumber - isn't it supposed to be *71GoogleVoiceNumber ?
- ooofest
I have had this happen once or twice, each time I would have to dial *71<then your google voice number> and hit the send call button. This basically tells Verizon to forward missed calls to your GV voicemail.
You can also call Verizon and ask them what your call forwarding is set to, and they can fix it there as well.
For what it is worth though, I have been able to use the setup Voicemail feature within Google Voice, it would always come back with some kind of carrier issue.
Try the following 3:
*71 GV #
*90 GV #
*92 GV #
Ive verified Google Voice is configured for voice mails via the web site (which you can see in the 1st screenshot below). Ive also verified my voicemail carrier is set to Google Voice and that it matches my actual google voice number (seen in screenshots 2 and 3).
Ive also dialed the 3 numbers in the previous post (*71, *90, *92 + GV#) and verified voicemails are still being left on verizon. Ill call them tomorrow to verify my phone is in fact fowarding as it should be though.
Finally, just to make sure GV was actually working I also verified that calling my actual google voice number and leaving a voicemail does show the notification on my phone in the GV app.
Really not sure how in the heck this happened, like I said, Ive been using this without issue for months, and it wasnt until a day or two ago that this started happening. Is it possible that either of those hacks/mods applied caused this? I didnt realize until after I applied them that some mods require a deodexed ROM, so wasnt sure if that was the culprit.
Hoping to figure this out rather then revert to an old nandroid backup.
Thanks again all, really appreciate the responses so far.
timofcourse said:
Ive verified Google Voice is configured for voice mails via the web site (which you can see in the 1st screenshot below). Ive also verified my voicemail carrier is set to Google Voice and that it matches my actual google voice number (seen in screenshots 2 and 3).
Ive also dialed the 3 numbers in the previous post (*71, *90, *92 + GV#) and verified voicemails are still being left on verizon. Ill call them tomorrow to verify my phone is in fact fowarding as it should be though.
Finally, just to make sure GV was actually working I also verified that calling my actual google voice number and leaving a voicemail does show the notification on my phone in the GV app.
Really not sure how in the heck this happened, like I said, Ive been using this without issue for months, and it wasnt until a day or two ago that this started happening. Is it possible that either of those hacks/mods applied caused this? I didnt realize until after I applied them that some mods require a deodexed ROM, so wasnt sure if that was the culprit.
Hoping to figure this out rather then revert to an old nandroid backup.
Thanks again all, really appreciate the responses so far.
Click to expand...
Click to collapse
I had this problem too... On my Galaxy Nexus I could just play back my voice mails right through my main phone applications phone log but now with this phone I had to uncheck the box in google voice (on your phone) that says "Voicemail Display" allowing you to view and playback your voicemails from your call log. Soooo, I get all of my notifications now but they are through the google voice app instead of my phone app... Does this make any sense to you cause I am really tired but I tried everything and this was the best option... So uncheck the box for "Voicemail display" in google voice settings on your phone and you should be good to go if that is what you are looking for?? Also you can go right to your account online and make sure it is setup to forward to your gv number... Just go to "My Verizon and then My plans and services and then you will see a image at the top right of the screen saying "I want to" and hit the plus sign and you will see the options for forwarding your number.... Again, hope this helps a little but I don't know how your setup was before so I am just basing it on what my setup is...
shojus said:
I had this problem too... On my Galaxy Nexus I could just play back my voice mails right through my main phone applications phone log but now with this phone I had to uncheck the box in google voice (on your phone) that says "Voicemail Display" allowing you to view and playback your voicemails from your call log. Soooo, I get all of my notifications now but they are through the google voice app instead of my phone app... Does this make any sense to you cause I am really tired but I tried everything and this was the best option... So uncheck the box for "Voicemail display" in google voice settings on your phone and you should be good to go if that is what you are looking for?? Also you can go right to your account online and make sure it is setup to forward to your gv number... Just go to "My Verizon and then My plans and services and then you will see a image at the top right of the screen saying "I want to" and hit the plus sign and you will see the options for forwarding your number.... Again, hope this helps a little but I don't know how your setup was before so I am just basing it on what my setup is...
Click to expand...
Click to collapse
While I didnt really follow the first part of your post, I did try changing forwarding via My Verizon as you mentioned and sure enough, that did the trick! For whatever reason the * commands must not have been working, but all works as it should now.
Thanks!
Yesterday 1 call went to my Verizon voicemail. All the rest went to Google Voice. It was late in the evening (around 6pm est). Working fine this morning. Someone must have pulled the wrong switch again at the mothership.
timofcourse said:
While I didnt really follow the first part of your post, I did try changing forwarding via My Verizon as you mentioned and sure enough, that did the trick! For whatever reason the * commands must not have been working, but all works as it should now.
Thanks!
Click to expand...
Click to collapse
GREAT! Glad I could help somewhat...
JawaH8r said:
Yesterday 1 call went to my Verizon voicemail. All the rest went to Google Voice. It was late in the evening (around 6pm est). Working fine this morning. Someone must have pulled the wrong switch again at the mothership.
Click to expand...
Click to collapse
When I first configured my Verizon line and Android phone for Google Voice (with my Droid Incredible), it turned out that I had to call Verizon to have them properly enable forwarding because the * codes were not working. They said there was a configuration problem with my account, which took a couple levels of Support to eventually fix. So, I guess that means they could accidentally screw up anyone's account after-the-fact, too.
- ooofest
A while back, we got an Obi 201 device and got rid of our ridiculous $65/month basic landline (we live in the sticks). I signed up for a Google Voice number and got everything working. The Obi works great with the same phones we used for our landline, just wireless Panasonic things.
I also set up the Samsung Galaxy II thinking it would be great to have that phone ring with the same number.
We're supposed to be able to use the Obi app for Android to call home when we're away, or to allow the kids to call us. While the kids can call us no problem, we can almost never get the Obi app working where we can call from the cell to home. It's really inconvenient at times.
So I decided to just go back to using the regular Tmobile number on the cell phone.
First, I changed the google voice app so that it wasn't responsible for making outgoing calls. This didn't work. I still heard the little google voice chime whenever I made a call.
Next, I uninstalled the google voice app entirely. Still no dice, weirdly it still chimes the google voice noise when I make an outgoing call. And trying to call home using the google voice number just takes me to my voice messaging system. I can't ring the Panasonic phones.
I go into Google Voice on my desktop and uncheck the cell phone number so it won't forward the calls. I restart my phone and try to call the google voice number, which should now ONLY be forwarding to the Obi machine - but I'm *still* getting the google voice chime and it takes me to voice mail rather than the home phones.
The only other thing I can think of is that in the Obitalk website the cellphone is entered, but it doesn't give me any way to delete it, and the status is 'red' suggesting it's not working.
What in the world do I need to do to this dang phone to get it to simply use the Tmobile number? It's rooted.
I searched everywhere and couldn't find anyone with this same problem. I hope I'm being super dense and missing something obvious, because this is a bit nuts.
Thanks!
You may need to reinstall the Google Voice app and go through the settings. Disabling mobile data should successfully force the phone to use old-fashioned cellular for calls. If so, then something's telling your phone to make VOIP calls over mobile data.
Also, check the settings within the phone app.
post-mortem said:
You may need to reinstall the Google Voice app and go through the settings. Disabling mobile data should successfully force the phone to use old-fashioned cellular for calls. If so, then something's telling your phone to make VOIP calls over mobile data.
Also, check the settings within the phone app.
Click to expand...
Click to collapse
I have done all of that. Uninstalling the app completely - to the point where I can no longer find any reference to it in the phone settings, STILL calls out with that blasted google chime.
I reinstalled the app, and set it to never make calls with google voice, and it still calls out with the google chime, resulting in a total inability to call home - it goes straight to voice mail, thinking I'm calling myself.
I tried to delete my mobile number from google voice's website, but it says the account *has* to forward somewhere, even though my husband's google number does not forward anywhere.
If I un-check the mobile number to stop forwarding calls in the google voice website, calls stop coming to my OBI device, resulting in no home calls ringing, and the cell STILL calls out with that number.
I'm ready to throw this phone in the street and run over it a few times with the car. AUGH.
Should I just do a factory reset? I don't have any data that needs saving. I just want this stupid phone to be able to call my house when I'm out.
If that's the case, then go ahead and do that.
post-mortem said:
If that's the case, then go ahead and do that.
Click to expand...
Click to collapse
I did, but it didn't help. I begged for help on the Obitalk forums and finally found the setting I needed to change. For anyone else having this issue:
1. Add your t-mobile (or cell number) to Google Voice as a contact. Then, edit the google voice settings in the contact and make sure only 'ring google voice' is checked.
2. Then, go to the phones tab in the settings, and at the bottom click the 'edit' button. It's gray and hard to see. From there, click "advanced settings" and under voicemail check "no."
This will allow the cell phone to ring the Obi / google voice home number. Hooray.
I have used Google Voice for my voicemail since the G1 so I know how all of this works generally. On the Nexus 5 if I select google voice for voicemail it still goes to the tmobile voicemail. I've enabled visual voicemail through customer service, cleared cache/data on the google voice app and restated the app. Does anyone else use their normal T-Mobile number with google voice? I have done this like I said since the G1, even on verizon where they say it didn't work, it did, it would throw up a warning saying it wouldn't work, but it worked just fine. The nagging voicemails I get from robot calls and others are a huge nuisance and google voice always fixed that. I've found tons of posts related to other things similar to my problem, but not this one specifically. The best I can come up with is it's related to the new dialer in kit kat. I've searched my best on these forums so I apologize if it's already been solved, I just really want this to work and tmob, nor nexus support are of any help.
Log in to your Google voice account on a pc. Go to your settings. Deactivate your Google voice mail. Follow directions to dial on your phone. Then activate your Google voice mail. Follow directions to dial in your phone. Go to your call settings on your phone. Go to call forwarding and make sure the last 3 entries are set to your Google voice mail #.
Sent from my Nexus 7 using XDA Premium 4 mobile app
This is for the S5, but I assume it would work on the galaxy note 4 and all other devices with this issue.
Hi all, I wanted to let you know that there is a very easy work around for this limitation. It is supplied by Google Inc through the Hangouts Dialer app. I'm not sure whether or not you need Hangouts installed to use it, but it allows you to make calls via the data network and still use the network to browse the web, etc. I have tried it several times at home with WiFi off and it works flawlessly so far.
It's sad that Sprint didn't find a way to bypass this limitation on their own, or at least inform customers, but this is an easy and seamless solution by Google.
I put the icon right next to my default phone icon for future use.
Additionally, I can not believe that Sprint is not aware of this work around. I spoke to a few different representatives today, and none were able to offer a solution.
I found this on my own searching the play store. Hope this helps!!
I posted this in the community forum on sprint.com. Hopefully they will figure out a way to make it work......
Sprint:
As I have stated in other posts, the "Hangouts Dialer" app allows you to make calls over the data connection without WiFi and still be able to surf the web. (Please note, this app is different from "Hangouts", it is "Hangouts Dialer" by Google Inc.)
This works on my S5, and it should work on any device that can install the app.
This has not been suggested by any of the Sprint Agents in any of the posts I have seen. I have seen suggestions to use Skype and other VOIPs, but there are some charges and they require a WiFi signal.
This is very confusing because if the app is able to make calls using the data network, then why doesn't Sprint set up the default dialer to do the same thing if there is no WiFi connection? I do understand that this would increase the load on the data network, but you are losing customers at a significant rate due to this issue. Anybody who needs to be on the phone and confirm appts, emails, etc with the person/client/coworker they are on the phone with is not able to do so. This is a monumental step backwards that is inexcusable with todays technology. Waiting for VOLTE is not a solution, as the time frame on this is not guaranteed.
Please consider my suggestion for the default dialer app. Google already has it functional in the Hangouts Dialer app, so there is no reason it can't be done.
Thanks!
zl123 said:
This is for the S5, but I assume it would work on the galaxy note 4 and all other devices with this issue.
Hi all, I wanted to let you know that there is a very easy work around for this limitation. It is supplied by Google Inc through the Hangouts Dialer app. I'm not sure whether or not you need Hangouts installed to use it, but it allows you to make calls via the data network and still use the network to browse the web, etc. I have tried it several times at home with WiFi off and it works flawlessly so far.
It's sad that Sprint didn't find a way to bypass this limitation on their own, or at least inform customers, but this is an easy and seamless solution by Google.
I put the icon right next to my default phone icon for future use.
Additionally, I can not believe that Sprint is not aware of this work around. I spoke to a few different representatives today, and none were able to offer a solution.
I found this on my own searching the play store. Hope this helps!!
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Click to collapse
I decided to try this out, since you've been posting the same info in multiple threads. It works, but it's flawed. This ONLY works if you're calling someone who is also using Google Hangouts. (If they aren't, you're prompted to send them an SMS. The reason that we can't make simultaneous voice and data is a limitation of CDMA. Until Sprint updates to VoLTE, it's something Sprint users have dealt with since the first smart phone.
Ramer said:
I decided to try this out, since you've been posting the same info in multiple threads. It works, but it's flawed. This ONLY works if you're calling someone who is also using Google Hangouts. (If they aren't, you're prompted to send them an SMS. The reason that we can't make simultaneous voice and data is a limitation of CDMA. Until Sprint updates to VoLTE, it's something Sprint users have dealt with since the first smart phone.
Click to expand...
Click to collapse
Ramer,
Thank you for responding to my post. I need to point out that you have two apps confused. As above, the app is not "Hangouts". It is "Hangouts Dialer". This is a dialer app. It can call landlines, cell phones, etc. No need for call to go to somebody who is also using Hangouts.
Please install the "Hangouts Dialer" app, turn off your WiFi, call a landline with the app, and then see if you can surf. I have had no issues with it so far.
Please let me know!
zl123 said:
Ramer,
Thank you for responding to my post. I need to point out that you have two apps confused. As above, the app is not "Hangouts". It is "Hangouts Dialer". This is a dialer app. It can call landlines, cell phones, etc. No need for call to go to somebody who is also using Hangouts.
Please install the "Hangouts Dialer" app, turn off your WiFi, call a landline with the app, and then see if you can surf. I have had no issues with it so far.
Please let me know!
Click to expand...
Click to collapse
I did download and install Hangouts Dialer. Turned off Wifi. When I called my other phone, it worked as you stated. When I called a contact that was not on Hangouts, I get a pop-up that that person is not on Hangouts, do you want to send them an SMS?. Try calling a number (like a business) and see what you get.
Ramer said:
I did download and install Hangouts Dialer. Turned off Wifi. When I called my other phone, it worked as you stated. When I called a contact that was not on Hangouts, I get a pop-up that that person is not on Hangouts, do you want to send them an SMS?. Try calling a number (like a business) and see what you get.
Click to expand...
Click to collapse
If you link up your phone number to Google Voice and than use make a call from Hangout Dialer than you can make phone calls regardless if they have hangouts app or not!
Ramer said:
I decided to try this out, since you've been posting the same info in multiple threads. It works, but it's flawed. This ONLY works if you're calling someone who is also using Google Hangouts. (If they aren't, you're prompted to send them an SMS. The reason that we can't make simultaneous voice and data is a limitation of CDMA. Until Sprint updates to VoLTE, it's something Sprint users have dealt with since the first smart phone.
Click to expand...
Click to collapse
Ramer said:
I did download and install Hangouts Dialer. Turned off Wifi. When I called my other phone, it worked as you stated. When I called a contact that was not on Hangouts, I get a pop-up that that person is not on Hangouts, do you want to send them an SMS?. Try calling a number (like a business) and see what you get.
Click to expand...
Click to collapse
Ramer,
I have called several businesses this way and have had no issues. The post above by zune70 does suggest linking your number to google voice. I don't recall doing that, but maybe I did. Maybe you can try that and see if it works?
zune70 said:
If you link up your phone number to Google Voice and than use make a call from Hangout Dialer than you can make phone calls regardless if they have hangouts app or not!
Click to expand...
Click to collapse
zl123 said:
Ramer,
I have called several businesses this way and have had no issues. The post above by zune70 does suggest linking your number to google voice. I don't recall doing that, but maybe I did. Maybe you can try that and see if it works?
Click to expand...
Click to collapse
Having a google voice number probably is the key, I let my number get cancelled after years of non-use. No biggie, was just testing this out.
zune70 said:
If you link up your phone number to Google Voice and than use make a call from Hangout Dialer than you can make phone calls regardless if they have hangouts app or not!
Click to expand...
Click to collapse
How do you link your number to Google Voice? I don't recall doing this and can't find how to do it.
zl123 said:
How do you link your number to Google Voice? I don't recall doing this and can't find how to do it.
Click to expand...
Click to collapse
Go and type google voice on google and log on to the website with your Google account. There should be an option to add a Google voice number. Click on the one that says use your existing number and type in your number. It should detect that it's a sprint number and continue to the next step to enable google voice on your phone. If you don't want google voice on your phone anymore just go back to he website and disable your number from Google voice. You can always reactivate it at any time you want
Sent from my SM-G900P using XDA Free mobile app
Tried this with the hangouts dialer app and Wi-Fi turned off calling a non hangouts phone number (my work phone). It does work, call and internet at the same time but for me it was very laggy, but does in fact work so good find
evoer said:
Tried this with the hangouts dialer app and Wi-Fi turned off calling a non hangouts phone number (my work phone). It does work, call and internet at the same time but for me it was very laggy, but does in fact work so good find
Click to expand...
Click to collapse
Evoer,
Glad this worked for you! Stinks that you were having lag issues, I guess I've been pretty lucky!
Ramer said:
I decided to try this out, since you've been posting the same info in multiple threads. It works, but it's flawed. This ONLY works if you're calling someone who is also using Google Hangouts. (If they aren't, you're prompted to send them an SMS. The reason that we can't make simultaneous voice and data is a limitation of CDMA. Until Sprint updates to VoLTE, it's something Sprint users have dealt with since the first smart phone.
Click to expand...
Click to collapse
I called Capital one and surfed it works
Thx for the info this seems to work if your placing the call, question, is there away to talk and surf if your not the one placing the call?
I didn't read the entire thread.. My vzw S3 could have LTE and voice simultaneously. The S5 has a modified modem to disconnect 3G/LTE when sms/voice radio activates for battery saving. Annoying when downloading GB files!