Solution for S5 simultaneous talk and surf issue - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

This is for the S5, but I assume it would work on the galaxy note 4 and all other devices with this issue.
Hi all, I wanted to let you know that there is a very easy work around for this limitation. It is supplied by Google Inc through the Hangouts Dialer app. I'm not sure whether or not you need Hangouts installed to use it, but it allows you to make calls via the data network and still use the network to browse the web, etc. I have tried it several times at home with WiFi off and it works flawlessly so far.
It's sad that Sprint didn't find a way to bypass this limitation on their own, or at least inform customers, but this is an easy and seamless solution by Google.
I put the icon right next to my default phone icon for future use.
Additionally, I can not believe that Sprint is not aware of this work around. I spoke to a few different representatives today, and none were able to offer a solution.
I found this on my own searching the play store. Hope this helps!!

I posted this in the community forum on sprint.com. Hopefully they will figure out a way to make it work......
Sprint:
As I have stated in other posts, the "Hangouts Dialer" app allows you to make calls over the data connection without WiFi and still be able to surf the web. (Please note, this app is different from "Hangouts", it is "Hangouts Dialer" by Google Inc.)
This works on my S5, and it should work on any device that can install the app.
This has not been suggested by any of the Sprint Agents in any of the posts I have seen. I have seen suggestions to use Skype and other VOIPs, but there are some charges and they require a WiFi signal.
This is very confusing because if the app is able to make calls using the data network, then why doesn't Sprint set up the default dialer to do the same thing if there is no WiFi connection? I do understand that this would increase the load on the data network, but you are losing customers at a significant rate due to this issue. Anybody who needs to be on the phone and confirm appts, emails, etc with the person/client/coworker they are on the phone with is not able to do so. This is a monumental step backwards that is inexcusable with todays technology. Waiting for VOLTE is not a solution, as the time frame on this is not guaranteed.
Please consider my suggestion for the default dialer app. Google already has it functional in the Hangouts Dialer app, so there is no reason it can't be done.
Thanks!

zl123 said:
This is for the S5, but I assume it would work on the galaxy note 4 and all other devices with this issue.
Hi all, I wanted to let you know that there is a very easy work around for this limitation. It is supplied by Google Inc through the Hangouts Dialer app. I'm not sure whether or not you need Hangouts installed to use it, but it allows you to make calls via the data network and still use the network to browse the web, etc. I have tried it several times at home with WiFi off and it works flawlessly so far.
It's sad that Sprint didn't find a way to bypass this limitation on their own, or at least inform customers, but this is an easy and seamless solution by Google.
I put the icon right next to my default phone icon for future use.
Additionally, I can not believe that Sprint is not aware of this work around. I spoke to a few different representatives today, and none were able to offer a solution.
I found this on my own searching the play store. Hope this helps!!
Click to expand...
Click to collapse
I decided to try this out, since you've been posting the same info in multiple threads. It works, but it's flawed. This ONLY works if you're calling someone who is also using Google Hangouts. (If they aren't, you're prompted to send them an SMS. The reason that we can't make simultaneous voice and data is a limitation of CDMA. Until Sprint updates to VoLTE, it's something Sprint users have dealt with since the first smart phone.

Ramer said:
I decided to try this out, since you've been posting the same info in multiple threads. It works, but it's flawed. This ONLY works if you're calling someone who is also using Google Hangouts. (If they aren't, you're prompted to send them an SMS. The reason that we can't make simultaneous voice and data is a limitation of CDMA. Until Sprint updates to VoLTE, it's something Sprint users have dealt with since the first smart phone.
Click to expand...
Click to collapse
Ramer,
Thank you for responding to my post. I need to point out that you have two apps confused. As above, the app is not "Hangouts". It is "Hangouts Dialer". This is a dialer app. It can call landlines, cell phones, etc. No need for call to go to somebody who is also using Hangouts.
Please install the "Hangouts Dialer" app, turn off your WiFi, call a landline with the app, and then see if you can surf. I have had no issues with it so far.
Please let me know!

zl123 said:
Ramer,
Thank you for responding to my post. I need to point out that you have two apps confused. As above, the app is not "Hangouts". It is "Hangouts Dialer". This is a dialer app. It can call landlines, cell phones, etc. No need for call to go to somebody who is also using Hangouts.
Please install the "Hangouts Dialer" app, turn off your WiFi, call a landline with the app, and then see if you can surf. I have had no issues with it so far.
Please let me know!
Click to expand...
Click to collapse
I did download and install Hangouts Dialer. Turned off Wifi. When I called my other phone, it worked as you stated. When I called a contact that was not on Hangouts, I get a pop-up that that person is not on Hangouts, do you want to send them an SMS?. Try calling a number (like a business) and see what you get.

Ramer said:
I did download and install Hangouts Dialer. Turned off Wifi. When I called my other phone, it worked as you stated. When I called a contact that was not on Hangouts, I get a pop-up that that person is not on Hangouts, do you want to send them an SMS?. Try calling a number (like a business) and see what you get.
Click to expand...
Click to collapse
If you link up your phone number to Google Voice and than use make a call from Hangout Dialer than you can make phone calls regardless if they have hangouts app or not!

Ramer said:
I decided to try this out, since you've been posting the same info in multiple threads. It works, but it's flawed. This ONLY works if you're calling someone who is also using Google Hangouts. (If they aren't, you're prompted to send them an SMS. The reason that we can't make simultaneous voice and data is a limitation of CDMA. Until Sprint updates to VoLTE, it's something Sprint users have dealt with since the first smart phone.
Click to expand...
Click to collapse
Ramer said:
I did download and install Hangouts Dialer. Turned off Wifi. When I called my other phone, it worked as you stated. When I called a contact that was not on Hangouts, I get a pop-up that that person is not on Hangouts, do you want to send them an SMS?. Try calling a number (like a business) and see what you get.
Click to expand...
Click to collapse
Ramer,
I have called several businesses this way and have had no issues. The post above by zune70 does suggest linking your number to google voice. I don't recall doing that, but maybe I did. Maybe you can try that and see if it works?

zune70 said:
If you link up your phone number to Google Voice and than use make a call from Hangout Dialer than you can make phone calls regardless if they have hangouts app or not!
Click to expand...
Click to collapse
zl123 said:
Ramer,
I have called several businesses this way and have had no issues. The post above by zune70 does suggest linking your number to google voice. I don't recall doing that, but maybe I did. Maybe you can try that and see if it works?
Click to expand...
Click to collapse
Having a google voice number probably is the key, I let my number get cancelled after years of non-use. No biggie, was just testing this out.

zune70 said:
If you link up your phone number to Google Voice and than use make a call from Hangout Dialer than you can make phone calls regardless if they have hangouts app or not!
Click to expand...
Click to collapse
How do you link your number to Google Voice? I don't recall doing this and can't find how to do it.

zl123 said:
How do you link your number to Google Voice? I don't recall doing this and can't find how to do it.
Click to expand...
Click to collapse
Go and type google voice on google and log on to the website with your Google account. There should be an option to add a Google voice number. Click on the one that says use your existing number and type in your number. It should detect that it's a sprint number and continue to the next step to enable google voice on your phone. If you don't want google voice on your phone anymore just go back to he website and disable your number from Google voice. You can always reactivate it at any time you want
Sent from my SM-G900P using XDA Free mobile app

Tried this with the hangouts dialer app and Wi-Fi turned off calling a non hangouts phone number (my work phone). It does work, call and internet at the same time but for me it was very laggy, but does in fact work so good find

evoer said:
Tried this with the hangouts dialer app and Wi-Fi turned off calling a non hangouts phone number (my work phone). It does work, call and internet at the same time but for me it was very laggy, but does in fact work so good find
Click to expand...
Click to collapse
Evoer,
Glad this worked for you! Stinks that you were having lag issues, I guess I've been pretty lucky!

Ramer said:
I decided to try this out, since you've been posting the same info in multiple threads. It works, but it's flawed. This ONLY works if you're calling someone who is also using Google Hangouts. (If they aren't, you're prompted to send them an SMS. The reason that we can't make simultaneous voice and data is a limitation of CDMA. Until Sprint updates to VoLTE, it's something Sprint users have dealt with since the first smart phone.
Click to expand...
Click to collapse
I called Capital one and surfed it works

Thx for the info this seems to work if your placing the call, question, is there away to talk and surf if your not the one placing the call?

I didn't read the entire thread.. My vzw S3 could have LTE and voice simultaneously. The S5 has a modified modem to disconnect 3G/LTE when sms/voice radio activates for battery saving. Annoying when downloading GB files!

Related

Previous IPhone Users: Miss visual voicemail? Use google voice for you voicemail.

Switching yesterday to android was a shock when I found out there was no visual voicemail for android on AT&T. Dialing in for voicemail seems archaic now. But google voice can easily take over your AT&T voicemail and much much more. You don't even have to use your google voice phone number to use the voicemail feature.
Check out HulloMail as well. HulloMail is available for Android, iPhone and Blackberry in the US and UK. The app is free and offers everything you want from VVM and more.
lebe0024 said:
Switching yesterday to android was a shock when I found out there was no visual voicemail for android on AT&T. Dialing in for voicemail seems archaic now. But google voice can easily take over your AT&T voicemail and much much more. You don't even have to use your google voice phone number to use the voicemail feature.
Click to expand...
Click to collapse
True, I didnt even think about that. I dont even know how to dial in for voicemail on AT&T. The entire time on AT&T I had an iphone that did all that stuff automatically.
Google voicemail transcribes which is even more awesome
Google Voice is great if you don't use Google Apps, if you use a Google Apps account it won't work with it, which is really a pain. I don't want to maintain two separate Google accounts
hullos said:
Check out HulloMail as well. HulloMail is available for Android, iPhone and Blackberry in the US and UK. The app is free and offers everything you want from VVM and more.
Click to expand...
Click to collapse
Mixed reviews on that app...
How do you set up google voice to be your voicemail application, even if someone calls your regular phone number, not your google voice number?
Basics: Adding Google voicemail to your current mobile forwarding phoneShare Comment Print
If you're using a Google number, you can still set up Google voicemail with any mobile forwarding phone.
To do this, click Settings at the top right of the page. On the Phones tab, click the Add Google voicemail to this phone link to get started. The mobile carrier for your forwarding phone will need to be one of our current supported carriers.
http://www.google.com/support/voice/bin/answer.py?hl=en&answer=164652
I found youmail (sorry due to the rule about new account I can't post the link, but I'm sure you will be able to find it) witch work perfectly with Android. It's free and has a lot of great options
personally my last smartphone was a blackberry 8100 and then 8110 without internet so i think im going to be fine
Has anyone successfully downloaded the Google Voice App? I have tried several times and continue to get a 'download successful' message.
Thanks,
InnerGeek said:
Has anyone successfully downloaded the Google Voice App? I have tried several times and continue to get a 'download successful' message.
Thanks,
Click to expand...
Click to collapse
No problem here, works perfectly, works great.
I used appbrain to download it, maybe you can try there?
So during the wizard to set up google voice I choose GV for my voicemail, and all it does is says no changes made and kicks me back to the GV wizard. I am unable to get this to work.
anyone have some ideas?
Main Target said:
So during the wizard to set up google voice I choose GV for my voicemail, and all it does is says no changes made and kicks me back to the GV wizard. I am unable to get this to work.
anyone have some ideas?
Click to expand...
Click to collapse
Did this earlier in the week. Here's what I did.
Install Google voice as you normally would but don't do any of the app's set up for voicemail use..it wont work. Go to settings>call settings>voice calls>call forwarding.
Leave the first option...think its Always Forward...as disabled but the final three options where the calls get forwarded to your AT&T voicemail...edit those so the number is your GV number. That should take care of it.
Be sure to write down your AT&T voicemail number just in case you want to change it back.
Sent from my SAMSUNG-SGH-I897 using XDA App
This worked. Am I charged minutes for calls getting forwarded to this number?'
Additionally, when I make google voice calls, can I add my GV number to alist for free calls?
Main Target said:
This worked. Am I charged minutes for calls getting forwarded to this number?'
Additionally, when I make google voice calls, can I add my GV number to alist for free calls?
Click to expand...
Click to collapse
I don't believe you get charged per minute for call forwarding.
As far as the A List goes...I have no idea.
Sent from my SAMSUNG-SGH-I897 using XDA App
Actually, you do use your minutes when you forward a call to your google voice voicemail. I know this from looking at my bill. I don't know about the a-list feature though, I've never used it.
ruppert said:
Actually, you do use your minutes when you forward a call to your google voice voicemail. I know this from looking at my bill. I don't know about the a-list feature though, I've never used it.
Click to expand...
Click to collapse
Really? Wow. That's unnecessary. Oh well. Not like I don't answer my phone anyway so oh well.
I wonder if adding the google voice number to the a-list will allow free call forwarding....
Sent from my SAMSUNG-SGH-I897 using XDA App
A-List essentially is a list of numbers that you have unlimited calls to and from. When I was on my iphone you initiated GV calls by getting a call sent to you with your caller ID, so I would add that number to my a-list and voila, free calls.
not sure how it works with the app though.
Edit: looks like every time you dial out of GV it uses a different 10 digit number so you cant abuse a-list...shameful! Wonder i theres a way to force it to use a specific number
Good news you can roll back your version of GV and have it use the same number everytime when you try to connect a call.
http://phandroid.com/2010/07/22/goo...eedier-dialing-eliminates-free-calling-trick/

MMS over WI-FI?

Would like to start off by saying thanks to all the developers that take their time to make us all happy. Now on to my question.....Is there or will there ever be a option on this stellar device that will allow MMS over WI-FI or even the opportunity to have simple WIFI calling? I did a search for this, but couldn't come up with a definitive answer. Any input would be better than none.
Thanks in advance
You can call over wifi with "wifi-talkie"
Sent from my GT-I5510 using xda app-developers app
dormankenneth said:
Would like to start off by saying thanks to all the developers that take their time to make us all happy. Now on to my question.....Is there or will there ever be a option on this stellar device that will allow MMS over WI-FI or even the opportunity to have simple WIFI calling? I did a search for this, but couldn't come up with a definitive answer. Any input would be better than none.
Thanks in advance
Click to expand...
Click to collapse
[Disregard all of this, thought we were talking about SMS]
I searched all over recently for the exact same thing, except I wanted on where I could keep my current number. I didn't have any luck. There are options like mighty text and desksms that let you send texts through your browser but its still using your carriers service. You could use text+ or other similar options to text over wifi for free but you won't have the same number.
Basically, unless you have imessage (obviously not) or you setup a google voice account and change your main number over to that, or if you're lucky enough to be on verizon which has google talk capabilities, you're lost. And just do a search for voice calls over wifi, there are tons of ways.
Nick_123 said:
You can call over wifi with "wifi-talkie"
Sent from my GT-I5510 using xda app-developers app
Click to expand...
Click to collapse
That is great and all but my main concern is that NONE of my MMS go out nor come in, so I am fishing here for a solution as there was on the SGS2 where you could flash a fix that would use the WIFI connection in order to send out the MMS instead of the NON existent Edge data connection. I am hoping this is making sense. I will look for the post for the SGS2 and update with what I am talking about.
Sorry for any confusion
aHulab said:
I searched all over recently for the exact same thing, except I wanted on where I could keep my current number. I didn't have any luck. There are options like mighty text and desksms that let you send texts through your browser but its still using your carriers service. You could use text+ or other similar options to text over wifi for free but you won't have the same number.
Basically, unless you have imessage (obviously not) or you setup a google voice account and change your main number over to that, or if you're lucky enough to be on verizon which has google talk capabilities, you're lost. And just do a search for voice calls over wifi, there are tons of ways.
Click to expand...
Click to collapse
I am able to send text messages because they use the simple GSM technology, but when it comes down to sending those pesky MMS (photo) messages, they WILL NOT go through. I have reset the APN a ton of different ways but nothing seems to work. That is why I am asking for some sort of development on MMS over wifi.
aHulab said:
I searched all over recently for the exact same thing, except I wanted on where I could keep my current number. I didn't have any luck. There are options like mighty text and desksms that let you send texts through your browser but its still using your carriers service. You could use text+ or other similar options to text over wifi for free but you won't have the same number.
Basically, unless you have imessage (obviously not) or you setup a google voice account and change your main number over to that, or if you're lucky enough to be on verizon which has google talk capabilities, you're lost. And just do a search for voice calls over wifi, there are tons of ways.
Click to expand...
Click to collapse
UPDATE: http://forum.xda-developers.com/showthread.php?t=1690814

Hangouts Google Voice Integration! Nexus 5 WiFi calls [INFO]]

Hello Everyone,
Since everyone is so hyped about the new Voice integration with hangouts and more specifically, we finally have the ability to make outgoing call without using 3rd party programs, still no MMS with the google voice number but the outgoing calling alone is awesome.
Anyway, since this is XDA and the new functionality gives XDA's plenty of money saving ideas I'm certain of that, here goes.
HANGOUTS & GOOGLE VOICE = 1.6 MB PER HOUR OF CALLING
DISCLAIMER
That is an amazingly low amount of data! I ran this test making a 3 minutes phone using my nexus 5 on LTE. It's by far not a scientific test but a very good estimate of how much data you can save making calls with GOOGLE VOICE THRU HANGOUTS. I'm sure you 30$ a month 5GB t-mobile people can put this to good use, I know I will! (Goodbye stupid deadzones in Brooklyn College ) Finally us Nexus 5 owners have a more legitimate way of making WiFi calls since T-mobile ditched us on that one. I'm plenty excited about all of this! What do you guys think? How will you be using the new outgoing calls feature?
LASTLY
The updated hangouts apk is below in case you didn't get the update yet like me. enjoy!​
I am so anxious for this integration. I've already got the new apk and dialer installed, now I keep checking Hangouts for the popup to integrate SMS and voicemail from GV into hangouts. Wish there was a way to force it like the search for OK Google Everywhere.
WisdomWolf said:
I am so anxious for this integration. I've already got the new apk and dialer installed, now I keep checking Hangouts for the popup to integrate SMS and voicemail from GV into hangouts. Wish there was a way to force it like the search for OK Google Everywhere.
Click to expand...
Click to collapse
Same, although my rom still has CM Voice+ and it's still handling the integration quite well. I currently use Groove Forwarder from the play store to switch my GV forwarding based on location. I'm very curious if it will still be functional once I'm integrated, as currently, I don't see any options in the new Hangouts app to determine what number rings. If it stays this way, I'll end up getting double rings (dialer & Hangouts) when someone calls my GV number.
adrman said:
Same, although my rom still has CM Voice+ and it's still handling the integration quite well. I currently use Groove Forwarder from the play store to switch my GV forwarding based on location. I'm very curious if it will still be functional once I'm integrated, as currently, I don't see any options in the new Hangouts app to determine what number rings. If it stays this way, I'll end up getting double rings (dialer & Hangouts) when someone calls my GV number.
Click to expand...
Click to collapse
I have the same double ring problem. I'd like to see an option to only accept/make Hangouts calls over wifi because I use Llama to disable the cell radio when on wifi at home (because the cell signal is very poor and it drains my battery very fast and also because I have a Ting "metered" plan and trying to keep usage as low as possible -- basically on cell only when away from home, wifi otherwise). I currently use the older version of GrooveIP, but was hoping to be able to move to Hangouts.
WisdomWolf said:
I am so anxious for this integration. I've already got the new apk and dialer installed, now I keep checking Hangouts for the popup to integrate SMS and voicemail from GV into hangouts. Wish there was a way to force it like the search for OK Google Everywhere.
Click to expand...
Click to collapse
Me too, I keep thinking that maybe I did something wrong and I'm being left out, but Google's just rolling the server-side changes out slowly, I've read. Such anxiety
This actually works for every Android device that can use hangouts/google voice too. Right now I have it on my Galaxy Player, and it works great. I'm glad that Google finally integrated google voice, because it makes things a lot easier lol. I'm surprised that this isn't getting a lot of news.
We still need the GV app to send texts, right? Or am I missing something and it's possible to text using your GV number from the Hangouts app?
sirxdroid said:
We still need the GV app to send texts, right? Or am I missing something and it's possible to text using your GV number from the Hangouts app?
Click to expand...
Click to collapse
I'm checking on it right now, but it seems that you don't need the GV app anymore. You should be able to text using your GV number in hangouts. I'm setting mine up right now.
Here's the topic that google created to set up GV with Hangouts. I ran into a problem where I had to disconnect hangouts in gmail, and then reconnect it to see the Google Voice option in the settings.
https://support.google.com/hangouts/answer/6023920?hl=en&ref_topic=3187124
obscuresword said:
I'm checking on it right now, but it seems that you don't need the GV app anymore. You should be able to text using your GV number in hangouts. I'm setting mine up right now.
Here's the topic that google created to set up GV with Hangouts. I ran into a problem where I had to disconnect hangouts in gmail, and then reconnect it to see the Google Voice option in the settings.
https://support.google.com/hangouts/answer/6023920?hl=en&ref_topic=3187124
Click to expand...
Click to collapse
Ah, thanks. They don't make it easy to find. Same deal with the Hangouts Dialer, jumping through many hoops to set it all up. I guess they don't want to piss off the carriers just yet.
obscuresword said:
I ran into a problem where I had to disconnect hangouts in gmail, and then reconnect it to see the Google Voice option in the settings.
Click to expand...
Click to collapse
By disconnect do you mean sign or and then sign back in?
OK, more help needed: how do I switch the number and SMS is sent from when starting a new conversation? I like the "smart reply" option, but sometimes I want to send from the GV number, other times from my cell number (in particular for MMS).
adrman said:
By disconnect do you mean sign or and then sign back in?
Click to expand...
Click to collapse
By disconnect I mean reverting back to the original chat in gmail, then going back to hangouts.
Sent from my YP-G1 using XDA Free mobile app
sirxdroid said:
Ah, thanks. They don't make it easy to find. Same deal with the Hangouts Dialer, jumping through many hoops to set it all up. I guess they don't want to piss off the carriers just yet.
Click to expand...
Click to collapse
Nope also to answer your Google voice question further when trying to access or send message you get this screen. However, I had to unchecked merge messages to even get it to send with hangouts lol.
Sent from my YP-G1 using XDA Free mobile app
obscuresword said:
By disconnect I mean reverting back to the original chat in gmail, then going back to hangouts.
Sent from my YP-G1 using XDA Free mobile app
Click to expand...
Click to collapse
That did the trick!
hangout issue
Hey has anyone had the issue where hangout calls connects, but you get can't hear anything. Basically only one end of the line gets sound for some reason. each time i had to hang up and try again.
I haven't on the 2 test calls I made. Any suspicions as to why its happening?
Whats your OS or ROM, Phone, Network, what was your coverage like. Wifi or mobile network.
The more info the better
Sent from my Nexus 5 using XDA Free mobile app
Not working for me, still using cell minutes when making calls
?
Edit: I think I figured it out, if I use the phone dialer it asks if I want to use Google voice, it uses minutes, if I skip it and use the hangouts dialer no minutes. So do I need GV installed at all?
Don't need Voicemail on GV, I can use T-Mobile Visual Voicemail.
in order to receive wifi calls there is box to check in settings plus
in google voice settings [web page] I had to stop google from forwarding my google # to my phone [uncheck nexus 5]
this keeps google from forwarding the call twice and keeps the native dialer blocking the hangouts dialer
I'm on wifi 95% of the time so this should lower my $12 Ting bill to $9 on a normal month.
norwoodesteel said:
in order to receive wifi calls there is box to check in settings plus
in google voice settings [web page] I had to stop google from forwarding my google # to my phone [uncheck nexus 5]
this keeps google from forwarding the call twice and keeps the native dialer blocking the hangouts dialer
I'm on wifi 95% of the time so this should lower my $12 Ting bill to $9 on a normal month.
Click to expand...
Click to collapse
How is Ting. My friend recommended me to get it, but I don't know it I want that or Republic Wireless lo. Also did you figure out how to send SMS with Hangouts via Google Voice?
Theres actually a setting telling you to activate the sms thru hangouts.
Sent from my Nexus 5 using XDA Free mobile app

Talking and using the internet

When I first bought this phone , like my two previous Samsnug phones. If I was talking on the phone, I could also access the internet.. Since I did a update yesterday, now I can no longer brows the web while talking on the phone.. I do not know what the update was all about, because I'm still on android 4.4.2
This device does not have simultaneous voice and data unless on WiFi and won't until sprint rolls out voice over lte
jbadboy2007 said:
This device does not have simultaneous voice and data unless on WiFi and won't until sprint rolls out voice over lte
Click to expand...
Click to collapse
Funny believe it or not, it did the first day LOL Must have been a fluke.
It's a Spark thing. Phones that don't have spark antennas like the original Sprint S4 could do simultaneous LTE or WiFi and talk also. When Sprint introduced the phones with Spark, this capability was lost. Sprint also decided not to include SVDO in the S4 and S5 so you can't talk and use 3G either.
This is for the S5, but I assume it would work on the galaxy note 4 and all other devices with this issue.
I wanted to let you know that there is a fairly easy work around for this limitation. It is supplied by Google Inc through the "Hangouts Dialer" app. Please note that this is different from the "Hangouts" app. It allows you to make calls via the data network and still use the network to browse the web, etc. I have tried it several times at home with WiFi off and it works flawlessly so far.
I believe you may have to link the "Hangouts Dialer" app to your phone number or to Google Voice. I don't recall doing this, but others that have seen my posts have stated that you have to in order to use the "Hangouts Dialer" app.
It's sad that Sprint didn't find a way to bypass this limitation on their own, or at least inform customers, but this seems to be an easy and seamless solution by Google.
I put the icon right next to my default phone icon for future use.
Additionally, I can not believe that Sprint is not aware of this work around. I spoke to a few different representatives today, and none were able to offer a solution. I found this on my own searching the play store.
Seems if the app can do it, Sprint should be able to allow the default dialer to do the same thing if there is no WiFi signal.
Hope this helps!!
zl123 said:
This is for the S5, but I assume it would work on the galaxy note 4 and all other devices with this issue.
I wanted to let you know that there is a fairly easy work around for this limitation. It is supplied by Google Inc through the "Hangouts Dialer" app. Please note that this is different from the "Hangouts" app. It allows you to make calls via the data network and still use the network to browse the web, etc. I have tried it several times at home with WiFi off and it works flawlessly so far.
I believe you may have to link the "Hangouts Dialer" app to your phone number or to Google Voice. I don't recall doing this, but others that have seen my posts have stated that you have to in order to use the "Hangouts Dialer" app.
It's sad that Sprint didn't find a way to bypass this limitation on their own, or at least inform customers, but this seems to be an easy and seamless solution by Google.
I put the icon right next to my default phone icon for future use.
Additionally, I can not believe that Sprint is not aware of this work around. I spoke to a few different representatives today, and none were able to offer a solution. I found this on my own searching the play store.
Seems if the app can do it, Sprint should be able to allow the default dialer to do the same thing if there is no WiFi signal.
Hope this helps!!
Click to expand...
Click to collapse
It works on any spark phone im on n4
dvtmg704 said:
It works on any spark phone im on n4
Click to expand...
Click to collapse
Excellent! Great to hear it works for you!
Works here to. Thanks
it doesnt work you are using voip for calls and using the internet at the same time.. you arent using a cell signal and using LTE at the sametime your basically using sametime and the internet at the same time. You wont be able to use this phone at all with the setup you are trying to get to work. There is alot of documents out there explaining why.
But thanks for the work around it will help some people but not all.
darhoade said:
it doesnt work you are using voip for calls and using the internet at the same time.. you arent using a cell signal and using LTE at the sametime your basically using sametime and the internet at the same time. You wont be able to use this phone at all with the setup you are trying to get to work. There is alot of documents out there explaining why.
But thanks for the work around it will help some people but not all.
Click to expand...
Click to collapse
We know this. You can not make a call and surf the net. But this app lets you do both. So yes it works.

[Q] Google Voice not working on your S6?

I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Yeah, I did a search and saw others with Verizon phones and advanced calling that were having this issue. It looks like if you have advanced calling, you can't use google voice.
Don't know if there is any solution yet.
On edit, this link provides a possible fix:
http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
I've had no problems with Google Voice and Hangouts, both with VoLTE enabled and disabled, and on my S6 and G3. I don't use VoIP for calls via Hangouts though, it rings my actual cell number that I have set to forward to with Google Voice.
Working extremely perfect. No issues.
chris mackenzy said:
Working extremely perfect. No issues.
Click to expand...
Click to collapse
Well, I must be doing something extremely wrong. I tried again, same result. I have to turn off HD calls, and then reset Google Voice. If anyone has more suggestions, I'd love to hear them.

			
				
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
jimbobtexas said:
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Click to expand...
Click to collapse
i had the same issue and turning off Advanced calling seems to have fixed it as well. thanks!
alnova1 said:
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
Click to expand...
Click to collapse
Yeah, I'm using Hangouts now without issue. I did install Google Voice, because I think that's still required for everything to wire up right. I just turned off the HD calling all together. Not worth my while, at least for now.
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Spent a good hour on the phone with Verizon customer support and elevated to L2 technician. TLDR: There appears to be a conflict based on how Verizon has chosen to employ the HD Voice function. Right now, I'm forced to either have Google Voice active on my mobile phone OR retain the ability to use data and voice at the same time, but I can't have both.
I just activated my Verizon 64GB Samsung Galaxy S6 two days ago. Today, I noticed I had a Verizon voicemail message for the first time in years. I have been using Google Voice(mail) for as long as I can remember. Concerned why voicemail was skipping my GVoice, I soon discovered that others had noted that turning off the HD Voice option fixed the problem. Sure enough, it did. I thought I was good to go.
Until, the next time I made a call, I noted that my 4G immediately turned into a greyed out 1x and any attempt to use other functions of my phone while on the call were met with a warning that said I can't make calls and use data services at the same time. That was news to me, since that has never been an issue before. Surely my GS6 is not less capable than the GS3 it just replaced in this area.
This took me to Verizon customer support, which to its credit, hung in with me the entire way in troubleshooting this. We confirmed the relationship between GVoice and their Advanced Calling service (HD Voice). And we confirmed that by turning the service back on, my ability to use data while on a call would be restored. We could not determine anything in Verizon's playbook that would allow the two to co-exist. The L2 engineer confirmed that Verizon designed its build so that the only way Data and Voice could flow simultaneously is with HD Voice activated and selected. Verizon customer service was left to advise me to choose between GVoice or dual Voice/Data based on which was more important, and maybe Google will update Google Voice in the future to fix the problem. I found that last part somewhat funny, since I don't think this is Google's problem to fix since this appears to be a Verizon specific problem and I have never had a phone that hasn't worked perfectly with GVoice. Oh, and it's not like Google is pushing out patches to Voice with any intentionality either.
I joined the forums specifically to post this in the hope it helps someone else and sparks other ideas how to beat this. This appears to be a recently discovered phenomenon. Also, since the GS6 is still relatively new, maybe this will help to raise awareness and provoke a patch. Who knows.
Anyone encounter other ideas for getting Voice to regain prime position again?
FractalK said:
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Click to expand...
Click to collapse
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
FractalK said:
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
Click to expand...
Click to collapse
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
jimbobtexas said:
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
Click to expand...
Click to collapse
I followed your steps exactly and from what I can tell everything is working properly on mine as well. THANK YOU!!
Fixed
I only have hangouts installed, I don't use the Google Voice app anymore. After I enabled advanced calling, apparently my VM forwarding also stopped.
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
mustangz5 said:
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
Still not working....
Unfortunately I still can't get it working on my s6. It works if a person calls my "google voice" number. However, if they call my "verizon" phone number it just will not go to voicemail...it rings and rings. Call forwarding is on, i've done all the steps. Any one else having this problem?
Yeah same here at least visual voice mail is free now
Sent from my SM-G920V using XDA Free mobile app
golfprorm said:
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
Click to expand...
Click to collapse
I wonder why it worked so easily for you.
I've tried letting it hang up on me for all 3 numbers (*71, *90, *92), but it seems to refuse to work. I'll have to try the uninstall/reinstall stuff later and see if that triggers it for me.
Not working....
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
ajbang said:
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
Click to expand...
Click to collapse
Hopefully Verizon will figure this out quickly.
Now I can't get google voice to work even with advanced calling disabled. I have it entirely set to off in settings, called all 3 numbers to setup the forward (and let them hangup on me), yet when I call my number, I get a Verizon message about needing to enter the phone number of the mailbox you're trying to leave a voicemail for...

Categories

Resources