Google voice and voicemail setting issue - Samsung Galaxy S8+ Questions & Answers

YAY I get to dust off my XDA account and make a post.
So I got my t-mobile S8+ SM-G955u yesterday. I use Google voice for visual voicemail and so on. Setting up the app should be straight forward as usual but calls are not forwarded to Google Voice. They go to the default T-Mobile voicemail.
Looking a little deeper I noticed in the phone app the voicemail settings is grayed out. Service provider simply has the one option "voicemail" . Odd
So I call T-Mobile and they tell me it's a Samsung issue that I don't have access to the voicemail settings. Samsung support says it's T-Mobile whom must unlock this option. WTF?
I suppose the question I have here is. Anyone else have a T-Mobile variant with the same issue? Is this a Gvoice problem or did T-mobile really lock this down to force users to use the T-Mobile visual voicemail app?
Cheers

Noticed the same thing but when my Google voice app is installed it's still getting the voicemails and alerting me

I can't even find the voicemail setting!? Where is it?

In the "phone" app click the menu button in the top right (three dots). Then select settings. Scrollall the way down. There is a catagory listed as "voicemail" . Directly under the catagory label there are some options. Service provider is click able but only one option available. Under that Voicemail Settings are grayed out.
Still can't get Google voice to work. Sucks I like the free visual voice mail.
Sent from my SM-G955U using XDA-Developers Legacy app

Cab121 said:
In the "phone" app click the menu button in the top right (three dots). Then select settings. Scrollall the way down. There is a catagory listed as "voicemail" . Directly under the catagory label there are some options. Service provider is click able but only one option available. Under that Voicemail Settings are grayed out.
Still can't get Google voice to work. Sucks I like the free visual voice mail.
Sent from my SM-G955U using XDA-Developers Legacy app
Click to expand...
Click to collapse
ah... Was looking in the settings. I don't even see google voice as an option. It's not greyed out for me, but the only vmail service provider is "my carrier". I do have google voice installed...

Weird! Same with me, but the voicemails are definitely going to google voice and delivered via hangouts (WHICH I ALWAYS HAVE TO FORCE CLOSE AND REOPEN ANY TIME I WANT TO LISTEN TO A VOICEMAIL. DRIVES ME INSANE!!!!!!!!!!!!!)
Edit: I got a dup notification in google voice app... I guess I'll see if I can disable hangouts for voicemail and just use the refreshed voice app and hangouts for texting, at least until they axe google voice in hangouts. I want them to switch google voice to allo anyway, much more lightweight.
Edit 2: Looks like there is no way to block voicemail in hangouts and only get it in voice app... if anyone knows a way, please share?

gzrecoil said:
Weird! Same with me, but the voicemails are definitely going to google voice and delivered via hangouts (WHICH I ALWAYS HAVE TO FORCE CLOSE AND REOPEN ANY TIME I WANT TO LISTEN TO A VOICEMAIL. DRIVES ME INSANE!!!!!!!!!!!!!)
Edit: I got a dup notification in google voice app... I guess I'll see if I can disable hangouts for voicemail and just use the refreshed voice app and hangouts for texting, at least until they axe google voice in hangouts. I want them to switch google voice to allo anyway, much more lightweight.
Edit 2: Looks like there is no way to block voicemail in hangouts and only get it in voice app... if anyone knows a way, please share?
Click to expand...
Click to collapse
check your settings on google voices webpage. I have GV installed, no option in the phone dialer to config it but I only get voicemail notifications from the GV app.

I figured it out
me Level 1
I figured it out. No option on the s8 to change from carriers voicemail, so go to call forwarding, enter your google phone number under if no answer and if busy. Hurray.

cbarrett57 said:
me Level 1
I figured it out. No option on the s8 to change from carriers voicemail, so go to call forwarding, enter your google phone number under if no answer and if busy. Hurray.
Click to expand...
Click to collapse
Where is this option? I dont see it under Call Settings.

S8 and google voice
Call settings, more settings, then call forwarding.
If you don't know your google voice phone number log in on a computer and you will see it.

When I opened my GV application after downloading it from the Play store it prompted me if I wanted to use it for V/M, I never had to do anything to activate it in the dialer settings like I did in the past. My service is with AT&T but I don't think that would matter.

This setting is not on Sprint devices . So far I cannot get GV to work for voicemails. Mine worked the other day by doing the *28 for forwarding and broke but now tells me that feature code is not valid.
Sent from my SM-G955U using Tapatalk

https://support.google.com/voice/an.../support.google.com/voice/answer/165656?hl=en

Gary02468 said:
https://support.google.com/voice/an.../support.google.com/voice/answer/165656?hl=en
Click to expand...
Click to collapse
That doesnt work either. Already tried.. did that first
Sent from my SM-G955U using Tapatalk

00_MACKIE_00 said:
This setting is not on Sprint devices . So far I cannot get GV to work for voicemails. Mine worked the other day by doing the *28 for forwarding and broke but now tells me that feature code is not valid.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
If you are on Sprint, try using *73. *28 didn't work for me, but I was able to type *73(Google voice number with area code - example *735152445611) to forward my missed calls to my google voice number. My Google voice is now working.

dmaul3300 said:
If you are on Sprint, try using *73. *28 didn't work for me, but I was able to type *73(Google voice number with area code - example *735152445611) to forward my missed calls to my google voice number. My Google voice is now working.
Click to expand...
Click to collapse
Thank you... this worked
Wonder what changed.....
Sent from my SM-G955U using Tapatalk

00_MACKIE_00 said:
Thank you... this worked
Wonder what changed.....
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
do you have the GV option in the phone dialer or no?

dansan382 said:
do you have the GV option in the phone dialer or no?
Click to expand...
Click to collapse
Nope. Only for the Sprint VM app
Sent from my SM-G955U using Tapatalk

Has anyone gotten this to work with Verizon? When i go to call settings->Voicemail->Service Provider, I only see "My carrier" as an option. In the past, I just installed google voice and it let me set it as my voicemail service provider. Anyone know whats going on?

dmbfan13 said:
Has anyone gotten this to work with Verizon? When i go to call settings->Voicemail->Service Provider, I only see "My carrier" as an option. In the past, I just installed google voice and it let me set it as my voicemail service provider. Anyone know whats going on?
Click to expand...
Click to collapse
Still trying to get this to work.....Has anyone gotten this to work being on Verizon?

Related

[APP] Tmobile Visual Voicemail for Nexus One does not work?

Does the tmobile visualvoicemail app not work on the Nexus One and does it cost anything to add visualvoicemail to my account?
Yes, it works, and no, it costs nothing, but you do need to call tmo and tell them to activate it on your account.
i just got off the phone with them and said that i cannot do this because they said "the app does not yet work with N1"
well, it is def working on my n1...i had 2 voice mails that came in on vvm....dont know what to tell you...
i just did a test...and you are correct....however last night when i set it up on my phone...2 old messages came in...however, i just left a voice mail, and it doesnt show up in vvm.....hmmm
I just want to report it works fine for me.
After clicking on voicemail, mine gets stuck in the "connecting to account: screen
I'm using google voice visual Voicemail. Does the t-mobile version do transcribing?
Figured it out. You have to disable Wifi when first activating visual voicemail.
GV is better, but its not pushed. You can set the fetch time as frequent as 5 min, but probably will drain the battery a little more.
How so I setup gv to get my cell vvm?
Google Voice is way better than tmobiles after u run the app on the phone login to voice.google.com and go to settings and it will tell u how to forward your voicemail to it.
Works fine for me, lol. I called them up and asked them to turn it on.
Works fine for me. Make sure you're NOT on WIFI. Tmobile visual voicemail only works over the Tmobile data connection.
Hmmm...can't seem to figure out how to setup gv to pickup my cell's voicemail.
kwan said:
Figured it out. You have to disable Wifi when first activating visual voicemail.
GV is better, but its not pushed. You can set the fetch time as frequent as 5 min, but probably will drain the battery a little more.
Click to expand...
Click to collapse
yep, that was the trick, working fine now..
NexVision said:
Google Voice is way better than tmobiles after u run the app on the phone login to voice.google.com and go to settings and it will tell u how to forward your voicemail to it.
Click to expand...
Click to collapse
Agreed. WAY better than T-mo's vvm.
Blueman101 said:
Hmmm...can't seem to figure out how to setup gv to pickup my cell's voicemail.
Click to expand...
Click to collapse
Go to the settings in your GV page. It will explain it. Basically, set GV to Do Not Disturb, and set your phone to forward all unanswered calls to GV. It will automatically go to GV voicemail that way.
Where is the option for the n1 to forward them?
Blueman101 said:
Where is the option for the n1 to forward them?
Click to expand...
Click to collapse
On your GV page, click Settings, and under the phones tab, next to your mobile number, you should see a link to Activate Google voicemail... Click that and pick your carrier, then it will give you the string to enter into your phone to automatically do it.
If you're on T-mobile, you just type *004*1XXXXXXXXXX#, where the X's are your phone number (preceded by a 1).
When I go into the call settings of the n1 and try to select Google voice as the voicemail carrier I get an error.
Blueman101 said:
When I go into the call settings of the n1 and try to select Google voice as the voicemail carrier I get an error.
Click to expand...
Click to collapse
Read my post again. You don't change anything in the N1's settings! You do it all through your GV page and change the settings there, then simply enter one string of code into your phone to automatically forward all unanswered/unaswerable calls to GV.
Unexpected error occurred when trying to change forwarding settings

Previous IPhone Users: Miss visual voicemail? Use google voice for you voicemail.

Switching yesterday to android was a shock when I found out there was no visual voicemail for android on AT&T. Dialing in for voicemail seems archaic now. But google voice can easily take over your AT&T voicemail and much much more. You don't even have to use your google voice phone number to use the voicemail feature.
Check out HulloMail as well. HulloMail is available for Android, iPhone and Blackberry in the US and UK. The app is free and offers everything you want from VVM and more.
lebe0024 said:
Switching yesterday to android was a shock when I found out there was no visual voicemail for android on AT&T. Dialing in for voicemail seems archaic now. But google voice can easily take over your AT&T voicemail and much much more. You don't even have to use your google voice phone number to use the voicemail feature.
Click to expand...
Click to collapse
True, I didnt even think about that. I dont even know how to dial in for voicemail on AT&T. The entire time on AT&T I had an iphone that did all that stuff automatically.
Google voicemail transcribes which is even more awesome
Google Voice is great if you don't use Google Apps, if you use a Google Apps account it won't work with it, which is really a pain. I don't want to maintain two separate Google accounts
hullos said:
Check out HulloMail as well. HulloMail is available for Android, iPhone and Blackberry in the US and UK. The app is free and offers everything you want from VVM and more.
Click to expand...
Click to collapse
Mixed reviews on that app...
How do you set up google voice to be your voicemail application, even if someone calls your regular phone number, not your google voice number?
Basics: Adding Google voicemail to your current mobile forwarding phoneShare Comment Print
If you're using a Google number, you can still set up Google voicemail with any mobile forwarding phone.
To do this, click Settings at the top right of the page. On the Phones tab, click the Add Google voicemail to this phone link to get started. The mobile carrier for your forwarding phone will need to be one of our current supported carriers.
http://www.google.com/support/voice/bin/answer.py?hl=en&answer=164652
I found youmail (sorry due to the rule about new account I can't post the link, but I'm sure you will be able to find it) witch work perfectly with Android. It's free and has a lot of great options
personally my last smartphone was a blackberry 8100 and then 8110 without internet so i think im going to be fine
Has anyone successfully downloaded the Google Voice App? I have tried several times and continue to get a 'download successful' message.
Thanks,
InnerGeek said:
Has anyone successfully downloaded the Google Voice App? I have tried several times and continue to get a 'download successful' message.
Thanks,
Click to expand...
Click to collapse
No problem here, works perfectly, works great.
I used appbrain to download it, maybe you can try there?
So during the wizard to set up google voice I choose GV for my voicemail, and all it does is says no changes made and kicks me back to the GV wizard. I am unable to get this to work.
anyone have some ideas?
Main Target said:
So during the wizard to set up google voice I choose GV for my voicemail, and all it does is says no changes made and kicks me back to the GV wizard. I am unable to get this to work.
anyone have some ideas?
Click to expand...
Click to collapse
Did this earlier in the week. Here's what I did.
Install Google voice as you normally would but don't do any of the app's set up for voicemail use..it wont work. Go to settings>call settings>voice calls>call forwarding.
Leave the first option...think its Always Forward...as disabled but the final three options where the calls get forwarded to your AT&T voicemail...edit those so the number is your GV number. That should take care of it.
Be sure to write down your AT&T voicemail number just in case you want to change it back.
Sent from my SAMSUNG-SGH-I897 using XDA App
This worked. Am I charged minutes for calls getting forwarded to this number?'
Additionally, when I make google voice calls, can I add my GV number to alist for free calls?
Main Target said:
This worked. Am I charged minutes for calls getting forwarded to this number?'
Additionally, when I make google voice calls, can I add my GV number to alist for free calls?
Click to expand...
Click to collapse
I don't believe you get charged per minute for call forwarding.
As far as the A List goes...I have no idea.
Sent from my SAMSUNG-SGH-I897 using XDA App
Actually, you do use your minutes when you forward a call to your google voice voicemail. I know this from looking at my bill. I don't know about the a-list feature though, I've never used it.
ruppert said:
Actually, you do use your minutes when you forward a call to your google voice voicemail. I know this from looking at my bill. I don't know about the a-list feature though, I've never used it.
Click to expand...
Click to collapse
Really? Wow. That's unnecessary. Oh well. Not like I don't answer my phone anyway so oh well.
I wonder if adding the google voice number to the a-list will allow free call forwarding....
Sent from my SAMSUNG-SGH-I897 using XDA App
A-List essentially is a list of numbers that you have unlimited calls to and from. When I was on my iphone you initiated GV calls by getting a call sent to you with your caller ID, so I would add that number to my a-list and voila, free calls.
not sure how it works with the app though.
Edit: looks like every time you dial out of GV it uses a different 10 digit number so you cant abuse a-list...shameful! Wonder i theres a way to force it to use a specific number
Good news you can roll back your version of GV and have it use the same number everytime when you try to connect a call.
http://phandroid.com/2010/07/22/goo...eedier-dialing-eliminates-free-calling-trick/

Can't get rid of Google Voice

When I receive a call, it rings for about half a second and I can't answer it. It goes to my GV voicemail. I can't answer the call.
I thought, man if GV is this buggy I'm going to just use the T-Mo voicemail service. So in Call Settings I switched back to my carrier. But still, when I call my phone, it rings for half a second, then goes to GV voicemail. WTF.
So I went to GV settings and found my forwarding phone in the Phones tab and I clicked on "Deactivate GV on my phone." It said I had to go to my phone and type ##004#. So I did that and nothing happened. Still same problems.
This is really annoying because a) I can't answer my calls, b) I don't get any missed call notifications.
Can anyone help me?
matt2053 said:
When I receive a call, it rings for about half a second and I can't answer it. It goes to my GV voicemail. I can't answer the call.
I thought, man if GV is this buggy I'm going to just use the T-Mo voicemail service. So in Call Settings I switched back to my carrier. But still, when I call my phone, it rings for half a second, then goes to GV voicemail. WTF.
So I went to GV settings and found my forwarding phone in the Phones tab and I clicked on "Deactivate GV on my phone." It said I had to go to my phone and type ##004#. So I did that and nothing happened. Still same problems.
This is really annoying because a) I can't answer my calls, b) I don't get any missed call notifications.
Can anyone help me?
Click to expand...
Click to collapse
I turned off call screening and I get my calls now. But my missed call notifications are coming from Google Voice. WTF.
Also I have my voicemail set back to My Carrier still and if I call myself I get GV Voicemail.
Shot in the dark..but do you have "Do not disturb" enabled in the Google Voice app or on the website? If so, disable it.
Sent from my Nexus One using Tapatalk
uansari1 said:
Shot in the dark..but do you have "Do not disturb" enabled in the Google Voice app or on the website? If so, disable it.
Sent from my Nexus One using Tapatalk
Click to expand...
Click to collapse
Nope. I turned off Call Screening and I finally started getting calls. BUT WHY CANT I DISABLE GOOGLE VOICE COMPLETELY!?!?!?
Have you tried logging in Google vice on computer and change settings to dis associate the number sign to that particular email account
Yeah, dude. It's in the OP.
So I went to GV settings and found my forwarding phone in the Phones tab and I clicked on "Deactivate GV on my phone." It said I had to go to my phone and type ##004#. So I did that and nothing happened. Still same problems.
Click to expand...
Click to collapse
So let's say I have a GV number and a mobile number. And I turn on Call Screening. Why would it screen calls to my mobile number???
uansari1 said:
Shot in the dark..but do you have "Do not disturb" enabled in the Google Voice app or on the website? If so, disable it.
Sent from my Nexus One using Tapatalk
Click to expand...
Click to collapse
Even if I had DND enabled.... Why would it block calls TO MY MOBILE NUMBER?
All I want GV to do with my mobile number is forward calls from my GV number.
Easy answer. Your sprint number takes over your google voice number.
Check out here how to fix that
http://forum.xda-developers.com/showthread.php?t=1075021&page=3
I posted the last post which is the easiest way to do it.
tnerb123 said:
Easy answer. Your sprint number takes over your google voice number.
Check out here how to fix that
http://forum.xda-developers.com/showthread.php?t=1075021&page=3
I posted the last post which is the easiest way to do it.
Click to expand...
Click to collapse
Well that would make more sense if I wasn't on T-Mobile!
Have you tried to change your settings via the web. Going to your Google voice account and change your voicemail options. Although it sounds like you need to change your cm forwarding on your phone. Go to T-Mobiles site for instructions or call T-Mobile.
Sent from my Nexus S using Tapatalk

Q. Google voice and sms messages.

I was using goolge voice for voicemail on my Samsung epic. But when I started using it for my nexus my sms messages go to Google voice. How do I stop the text messages and keep the voicemail? Currently I disabled Google voice.
Sent from my Nexus S 4G using XDA Premium App
Did you "integrate," migrate, port... whatever you wanna call it, your Sprint number over to Google Voice?
That's what I did, and while I liked the feature, I couldn't send or receive picture messages anymore.
I had to delete GV from my phone, sign up for a new GV account/ number, and then start all over from the beginning when I did this.
I clicked the update me link on the GV website to enable picture/ MMS in GV texting, for further updates to see if it becomes available. If in the future they give us the ability to send/ receive MMS/ picture messages through GV, I'll be going back. Until now, I'll stick with it just for voicemail usage.
All I've done to fix this is to log in to Google Voice on my computer and disable the "integration" with my cell phone number. This has done the trick for me many times when I change ROMs. I see that you already disabled the service, so I'm not sure why you would still be getting your text messages sent to GV.
Jerbech Is correct ..same thing I did
Neverland ranch
jerbeck24 said:
All I've done to fix this is to log in to Google Voice on my computer and disable the "integration" with my cell phone number. This has done the trick for me many times when I change ROMs. I see that you already disabled the service, so I'm not sure why you would still be getting your text messages sent to GV.
Click to expand...
Click to collapse
Yeah I have it disabled. But I am no longer getting voicemail. So I would like to stop the SMS messages but still be able to get voicemail.
Sent from my Nexus S 4G using XDA Premium App
Its one of the options on the computer, turn off SMS sent to phone option. Hope that's what you meant.
There a few guides here in the Nexus S forums on how to disable Google Voice for calls and texts while still getting VM through GV. Look around and you will find it. If I remember right you go to voice.google.com click on the gear in upper right hand corner of page and choos voice settings. Unport your Sprint # and get a new or use your already existing GV #. Then down by your Mobile number on the settings page click where it says activate google voicemail on this phone and follow instructions. Then change settings on your phone from My Carrier to Google Voice under voicemail and you should be good to go.

Sprint Apps

Sprint Visual Voicemail Zip Test :
Any brave soul want to try flashing this? It was intended for htc 10th but the author suggested it MIGHT work for us.
It gives the libs etc for vvm.
https://www.dropbox.com/s/rf0156l1isb5r8b/SprintVVM.zip?dl=0
Link uploaded! Who wants to try? I haven't yet
Why not just use Google voice?
Sent from my Pixel using XDA-Developers Legacy app
nein7three said:
Why not just use Google voice?
Click to expand...
Click to collapse
It doesn't work with Sprint for me. My voicemail message is blank. I tried everything. Worked great with tmobile.
stonew5082 said:
It doesn't work with Sprint for me. My voicemail message is blank. I tried everything. Worked great with tmobile.
Click to expand...
Click to collapse
That's an error that has persisted for years. Go into Google voice, choose to have it handle voicemail. Go to the normal phone dialer, go to settings, go to voicemail, choose voice. Then, go back to the dialer and dial *73 followed directly by your Google voice number (I.e. If my Google voice number is 9734546666, I dial *739734546666), it'll ring half a ring and then hangs up, confirming your voicemail is now forwarding to Google voice.
Trust me. I've been a sprint user for 18 years and have used Google voice for my voicemails for ably 4 years. I've changed phones a number of times and this always works, just did it a week ago with my new pixel
Sent from my Pixel using XDA-Developers Legacy app
nein7three said:
That's an error that has persisted for years. Go into Google voice, choose to have it handle voicemail. Go to the normal phone dialer, go to settings, go to voicemail, choose voice. Then, go back to the dialer and dial *73 followed directly by your Google voice number (I.e. If my Google voice number is 9734546666, I dial *739734546666), it'll ring half a ring and then hangs up, confirming your voicemail is now forwarding to Google voice.
Trust me. I've been a sprint user for 18 years and have used Google voice for my voicemails for ably 4 years. I've changed phones a number of times and this always works, just did it a week ago with my new pixel
Click to expand...
Click to collapse
Where do you choose to have it handle voicemail? I don't see the setting in gv website. So in the dialer there's no option but carrier either
In the app. For what we're talking about every setting is in the phone app.
In settings, you need to link your phones number into the app. Then under calls, **** forward calls, then check off your number on the page that comes up. After this, Google Voice should show up under voicemail settings in the calls section of settings under the dialer.
Sent from my Pixel using XDA-Developers Legacy app
nein7three said:
In the app. For what we're talking about every setting is in the phone app.
In settings, you need to link your phones number into the app. Then under calls, **** forward calls, then check off your number on the page that comes up. After this, Google Voice should show up under voicemail settings in the calls section of settings under the dialer.
Click to expand...
Click to collapse
Weird, still no option in dialer settings. Ugh!
For some reason, I don't either now, which is weird. But it's working after I set it up in GV and dial the code *73 with my voicemail qnumber
Sent from my Pixel using XDA-Developers Legacy app

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