Trying to see if ANYONE has a solution to Facebook not logging in on the main Facebook account. If you use the "Dual Messenger" capability you can log into Facebook and Facebook Messenger from the secondary account, just not the first. Facebook Lite and Messenger Lite work also. When you try and log in on the main account is just keeps booting back to the log-in screen. I have tried:
- Clearing Cache
- Clearing Data
- Uninstall/Reinstall of Facebook and Facebook Messenger
- Install of older version of Facebook and Facebook Messenger
- remove 2-factor Auth for Facebook
- Change Facebook Password
- Turn off Code Generator
and probably more just can't remember
You can also not log into a Facebook account under the "Accounts" section in Settings. This only works with the main Facebook account on your phone and will not register the Dual account. So, that is why you really need to have the main account working or none of the apps that work with Facebook will see Facebook (other than the Dual Facebook Messenger app). One other interesting thing I found was that if you click "forgot my password" and put in your email, it says there is no network. Obviously that is incorrect since I logged in to the app, as well as everything else on my phone is connected to the network, and it sent me a login code. (Tried on Wifi and LTE to see if that made a difference too)
I tried calling Samsung and their only response was to restore the phone (just like always) which is really a copout. I also put in ticket with Facebook (3 actually), but they really have no support. I even went into a Best Buy store and there was a Samsung Expert there that day. She tried anything she could think of as well and NOTHING worked.
The thought now is that it is probably an issue related to Oreo but wondering is anyone has run into this issue and has a fix. I have seen numerous posts about the same issue with What's App, Facebook, and Facebook Messenger.
asggold said:
Trying to see if ANYONE has a solution to Facebook not logging in on the main Facebook account. If you use the "Dual Messenger" capability you can log into Facebook and Facebook Messenger from the secondary account, just not the first. Facebook Lite and Messenger Lite work also. When you try and log in on the main account is just keeps booting back to the log-in screen. I have tried:
- Clearing Cache
- Clearing Data
- Uninstall/Reinstall of Facebook and Facebook Messenger
- Install of older version of Facebook and Facebook Messenger
- remove 2-factor Auth for Facebook
- Change Facebook Password
- Turn off Code Generator
and probably more just can't remember
You can also not log into a Facebook account under the "Accounts" section in Settings. This only works with the main Facebook account on your phone and will not register the Dual account. So, that is why you really need to have the main account working or none of the apps that work with Facebook will see Facebook (other than the Dual Facebook Messenger app). One other interesting thing I found was that if you click "forgot my password" and put in your email, it says there is no network. Obviously that is incorrect since I logged in to the app, as well as everything else on my phone is connected to the network, and it sent me a login code. (Tried on Wifi and LTE to see if that made a difference too)
I tried calling Samsung and their only response was to restore the phone (just like always) which is really a copout. I also put in ticket with Facebook (3 actually), but they really have no support. I even went into a Best Buy store and there was a Samsung Expert there that day. She tried anything she could think of as well and NOTHING worked.
The thought now is that it is probably an issue related to Oreo but wondering is anyone has run into this issue and has a fix. I have seen numerous posts about the same issue with What's App, Facebook, and Facebook Messenger.
Click to expand...
Click to collapse
It's amazing that not one person has found a solution for this. Based on Facebook and Facebook Messenger updates still not working and the multiple posts around this same thing happeneing with WhatsApp too, it looks to be a major Oreo bug. Hopefully there will be a patch soon before many other people log out of one of these apps and can't log in.
Obviously Facebook "support" (or lack thereof) has yet to respond to ANY submission, post, or anything on any mesia throughout the hundreds of posts from people.
i suggest you to backup your device & do a complete factory rest your device because after os update users face this type of problems a factory reset may help you
alimuhammadx said:
i suggest you to backup your device & do a complete factory rest your device because after os update users face this type of problems a factory reset may help you
Click to expand...
Click to collapse
I have read many posts where this is happening on WhatsApp and Messenger and a factory reset did not work either. I know that is the first answer for any support line but usually it is because they don't know anything and they just want to tell you something. I am not sure how a factory reset would do more than resetting all settings and resetting Facebook itself. Also, just think there is more of a bug since Facebook Messenger actually logs in but immeadiatly logs back out.
If there is anyone who has actually fixed this issue from a factory reset I would happy to try, as I have tried EVERYTHING else. So far, the only posts I have found say it did not work.
Well, tried the full reset and just as I figured, a LOT of time waisted. Still does not work. The second "Dual" user of Facebook works fine, just not the first. The ONLY difference is that now, instead of instantly looping back to the login page it stays on a screen saying "logging in" for about 5 min before it just stops and goes back to log in screen.
EDIT...FINALLY figured out the issue...it was related to an ad blocker app. I had tried turning that off before and didn't work but I think after the full uninstall, reboot, reset, everything of Facebook it FINALLY decided to work.
asggold said:
Well, tried the full reset and just as I figured, a LOT of time waisted. Still does not work. The second "Dual" user of Facebook works fine, just not the first. The ONLY difference is that now, instead of instantly looping back to the login page it stays on a screen saying "logging in" for about 5 min before it just stops and goes back to log in screen.
EDIT...FINALLY figured out the issue...it was related to an ad blocker app. I had tried turning that off before and didn't work but I think after the full uninstall, reboot, reset, everything of Facebook it FINALLY decided to work.
Click to expand...
Click to collapse
congratulations mate finally your problem is solved now i am also googling to help you out
Related
I have the At&t Captivate, but it looks like this is an issue that could stretch across all Galaxy S phones. A quick Google search will bring up quite a few posts/threads on Samsung's Facebook page about it too.
I use the built-in SNS sync for Facebook, which is what Samsung uses under the default Android Account settings.
I've flashed a few ROMs, and at some point (I think it was after trying some of the I9000 ROMs), my Facebook wouldn't sync my contacts anymore. I get the message "sync is currently experiencing problems. try again later".
The things I've tried:
-Flash back to stock & other ROMs
-Clear all cache data in CWM
-Delete SNS Account data under Application Settings
-Delete Samsung Mobile from my applications on Facebook
-Changing my Facebook password
-Tried logging in with someone else's Facebook account, same error with their's
The Android Facebook app loads up fine, but with Samsung, it doesn't sync contacts, it forces you to use SNS for that.
Under Contacts, if I go to the Activity tab, I can see the news feed, but it still errors out and won't pull any contacts over.
Any other suggestions?
Facebook changed how it does authentication, guessing samsung hasnt updated to handle that yet.
Odd that mine works fine. Only time I have seen problems is if I don't log into google account first after flashing. Just flashed to andromeda and everything synced fine.
After you've signed into facebook (settings->accounts) try going into the contact app itself and press the menu button.
2 options might work.
1. "sync sns data"
2. "get friends"
Hope this helps
newter55 said:
Odd that mine works fine. Only time I have seen problems is if I don't log into google account first after flashing. Just flashed to andromeda and everything synced fine.
Click to expand...
Click to collapse
I had Google setup since its required for the Market, but I didn't sync anything with it (I use Exchange), so just to try it, I checked for it to sync contacts and tried again and still got the error.
mchimney said:
After you've signed into facebook (settings->accounts) try going into the contact app itself and press the menu button.
2 options might work.
1. "sync sns data"
2. "get friends"
Hope this helps
Click to expand...
Click to collapse
I've tried that too, and it just seems to initiate the same SNS Sync and errors out.
designgears said:
Facebook changed how it does authentication, guessing samsung hasnt updated to handle that yet.
Click to expand...
Click to collapse
I'm not sure about that since some people seem to have no problems with it. I also tried someone else's Facebook account just to make sure it wasn't a setting in mine, and her's didn't work either.
hello,
i have a motorola xprt. it has it's own applications/widgets for news (rss feed) and social networking (like facebook, linkedin etc.)
I had to restore my factory setting (to change the default google account). after that those two applications wouldnt update (no news, no mails from FB, no contacts from FB).
i have tryed to:
- reenter the accounts
- turn my motorola on/off (several times)
- restore factory settings (again)
- leave it on to syncronize over wifi the whole night
- tryed to update it via gsm data only
it worked fine before. don't know where is the problem.
also i CAN post on fb and linkedin... so it seems like it goes one way (from me to them), but the other way it's not.
did anyone have similar problem and know the solution?
it has stock ROM, which is up to date, and i havent messed with the phone in any way!
i don't mind about status updates at all, but i miss facebook contacts.
i contacted motorola support service they told me to contact them back if waiting doesn't help confused
so....
... anyone?
just another post damn 5 more to go, this is ridiculuts
androidifyme said:
just another post damn 5 more to go, this is ridiculuts
Click to expand...
Click to collapse
??? what???
Im having trouble connecting to Facebook chat or Facebook feeds and Marketplace. I get "Can't get feeds. We are having trouble getting your feeds right now. Try again later." when looking at Facebook updates. I get "Can't connect to chat" and "Can't connect to see who's online" on the facebook chat. I've never been able to see any MSN Messenger contacts. When trying to download an app from the Marketplace I get "There is a problem completing your request. Try again later. Error code: 80070490" Everything worked intitially except for the MSN Messenger. Restoring the phone corrects everything minus the MSN Messenger which is what I did last time. Restoring the phone every 2 months is not an option so I'm hoping someone can point me to a fix!
Thanks in advance!
I've just had the same problem. I tried everything. Updating phone, reinstalling Zune, but i think the only way to fix it is Hard Reset. Sorry...
1) Did you link your facebook to your hotmail account? If i remember that was required pre nodo and is how mine is setup
2) Go to email accounts under settings. hold finger on windows live and press sync (also change the setting to as items arrive for windows live)
3) Do the same for syncing with facebook account. (i also found sometimes to update friends immediately that you add through pc you have to go in there and sync the facebook
Also when you say restore... you mean from backup? have u tried a hard reset instead? (i would recommend it at this point) and are you on mango?
Hey,
I recently changed my password of my facebook account and now my phone prompted I should re-enter my passsword.
So I reenter it but it keeps saying it's wrong. I also tried deleting it, and readding it manualy and on my PC through Windows Live but it's a no-go.
Sometimes it also says "Something went wrong".
Is anyone else experiencing issues, or is there something I can do about it?
Remove it both from the phone (built-in feature) and from your Windows Live account (may need to use the website for this). Reboot the phone, and make sure the Facebook integration really is gone (no FB chat, for example). Then, re-enable them in the usual way (add the Facebook account, try to enabled FB chat, accept the connection to your WLID, etc.)
I *think* this will work.
I did this a few times and did not solve my problem
My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
cwburns32 said:
My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
Click to expand...
Click to collapse
You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
Aerowinder said:
You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
Click to expand...
Click to collapse
No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
cwburns32 said:
No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
Click to expand...
Click to collapse
I understand your frustration. I suppose you've already tried syncing his contacts to your phone? It wouldn't be the first time a Google account was boogered up.
If that works, make a new Google account and import the contacts to it, then attempt a sync. If that works, there is an issue on Google's end with that original account.
Aerowinder said:
I understand your frustration. I suppose you've already tried syncing his contacts to your phone?
Click to expand...
Click to collapse
Oh shoot, forgot to mention that, this is even more odd. I added his Google account to my Nexus 7 and my GS5. On the Nexus 7 contacts or emails do not show up (even though they say they are synced). On the GS5 the contacts show up but still no emails. Now you can really start to understand my frustration as that is just down right goofy. Who knows, so annoying though.