[Q] trouble with updating apps after factory reset - General Questions and Answers

hello,
i have a motorola xprt. it has it's own applications/widgets for news (rss feed) and social networking (like facebook, linkedin etc.)
I had to restore my factory setting (to change the default google account). after that those two applications wouldnt update (no news, no mails from FB, no contacts from FB).
i have tryed to:
- reenter the accounts
- turn my motorola on/off (several times)
- restore factory settings (again)
- leave it on to syncronize over wifi the whole night
- tryed to update it via gsm data only
it worked fine before. don't know where is the problem.
also i CAN post on fb and linkedin... so it seems like it goes one way (from me to them), but the other way it's not.
did anyone have similar problem and know the solution?
it has stock ROM, which is up to date, and i havent messed with the phone in any way!
i don't mind about status updates at all, but i miss facebook contacts.
i contacted motorola support service they told me to contact them back if waiting doesn't help confused
so....
... anyone?

just another post damn 5 more to go, this is ridiculuts

androidifyme said:
just another post damn 5 more to go, this is ridiculuts
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??? what???

Related

Facebook Sync Experiencing Problems Error

I have the At&t Captivate, but it looks like this is an issue that could stretch across all Galaxy S phones. A quick Google search will bring up quite a few posts/threads on Samsung's Facebook page about it too.
I use the built-in SNS sync for Facebook, which is what Samsung uses under the default Android Account settings.
I've flashed a few ROMs, and at some point (I think it was after trying some of the I9000 ROMs), my Facebook wouldn't sync my contacts anymore. I get the message "sync is currently experiencing problems. try again later".
The things I've tried:
-Flash back to stock & other ROMs
-Clear all cache data in CWM
-Delete SNS Account data under Application Settings
-Delete Samsung Mobile from my applications on Facebook
-Changing my Facebook password
-Tried logging in with someone else's Facebook account, same error with their's
The Android Facebook app loads up fine, but with Samsung, it doesn't sync contacts, it forces you to use SNS for that.
Under Contacts, if I go to the Activity tab, I can see the news feed, but it still errors out and won't pull any contacts over.
Any other suggestions?
Facebook changed how it does authentication, guessing samsung hasnt updated to handle that yet.
Odd that mine works fine. Only time I have seen problems is if I don't log into google account first after flashing. Just flashed to andromeda and everything synced fine.
After you've signed into facebook (settings->accounts) try going into the contact app itself and press the menu button.
2 options might work.
1. "sync sns data"
2. "get friends"
Hope this helps
newter55 said:
Odd that mine works fine. Only time I have seen problems is if I don't log into google account first after flashing. Just flashed to andromeda and everything synced fine.
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I had Google setup since its required for the Market, but I didn't sync anything with it (I use Exchange), so just to try it, I checked for it to sync contacts and tried again and still got the error.
mchimney said:
After you've signed into facebook (settings->accounts) try going into the contact app itself and press the menu button.
2 options might work.
1. "sync sns data"
2. "get friends"
Hope this helps
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Click to collapse
I've tried that too, and it just seems to initiate the same SNS Sync and errors out.
designgears said:
Facebook changed how it does authentication, guessing samsung hasnt updated to handle that yet.
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Click to collapse
I'm not sure about that since some people seem to have no problems with it. I also tried someone else's Facebook account just to make sure it wasn't a setting in mine, and her's didn't work either.

Help! Stuck in constant email syncronise!

Hi all,
I noticed a few days ago my HD7's battery was lasting just a few hours after a full recharge. I have now found that the phone is constantly syncronising all the email accounts! (1 live, 1 exchange & 1 Imap)
All 3 accounts are greyed out in the email settings page, so I can't even remove them.
I don't want to do a factory reset as I'll lose all of my Txt messages
Anyone have any ideas...?
Cheers
JQ
Have you rebooted your phone? Also, not absolutely certain about saving text messages but, I believe Live will restore all settings and info after a hard reset. It did on mine when I was switching out HD7s. Just make sure Live sync has run.
Well hard reset will definitely not bring back smses.
As for the sync: for 99% it's some kind of currupted email data.
Maybe try to clean these email accounts. It must be something like that.
I've had similar issue but with looped Contacts sync. Device was endlessly counting synced contacts, I was forcing this to stop after reaching 20000......
The problem was gone once I cleaned my contacts and removed corrupted data. This problem appeared after I made first ActiveSync from my WM6.5 device.
Now it's fine. WLive syncs hotmail emails, calendar and contacts.
Hope this helps......
Hmmmm not sure I can clean out my emails...
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
I've tried disconecting from the internet (airplane mode etc) to see if the sync ever times out but it never does.
Q
jamesquintin said:
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
Click to expand...
Click to collapse
Do you try to sync all that 11,000 emails to your phone? Or just a few days worth of it?
Only the last 7 days worth.
I've changed the passwords on all my email accounts, thinking it might stop as it cant access it, but no joy...
Wierdly the Hotmail mail icon on the start screen has dissapeared and is gone from the apps list (ie I can't go into my hotmail email list)...
Q
Hard to say. It may be a problem started with 11000 emails but I am not sure.
But I'm sure there are some things which cause sync corruption and in this case
only hard reset helps. I think 11000 emails is sick for a device.
it started when my live account didn't update with new emails.
Now the live account is in the email list (under settings) but has completly gone from the rest of the phone! Like if I try and forward a picture via messaging, the hotmail account is not listed, when the exchange and Imap accounts are...
Hopefully the next update will be here within a week or so, and that may solve my problem...
Q
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
chumaj001 said:
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
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Click to collapse
I don't think you can deal with it without hard reset.
I had this contacts loop and it was caused by corrupted and doubled contacts in Hotmail, plus the number of it - it was 1400.
After I sorted this - cleaned, removed empty ones and unnecessary, everything works perfect. So the deal is to clean corrupted data.
problem is that the email accounts never time out, even if there is no data connection, therefore I can't change passwords or anything...
Try to use airplane mode. It should disconnect everything.
yup tried that, no joy
i started using a samsung omnia 7 this weekend, and had the same problem with stuck e-mails. a soft reset while in flight mode did the trick for me. i could then delete all the accounts that were stuck.

[Q] Gmail and ICS on multiple devices

I hope this is the right place for this question, since I am talking about multiple devices... here's the problem:
On ICS my gmail won't send. The message sits in the list as "sending" and never does.
Background: This happens on both my droid 3 and my tf101, on the D3 it happens on all ICS Roms. On the TF101 it happens with all ICS roms AND the ASUS upgrade.
Things I have tried:
1. Clear Data / cache many times
2. reinstall ROMS / google apps with full wipe, format system, davlik cache etc.
3. Tried different ROMS (Cyanogen Mod, etc.)
I love the feel of ICS on my devices, but I have to be able to send mail via gmail. Any thoughts or advice?
Gmail
souweine said:
I hope this is the right place for this question, since I am talking about multiple devices... here's the problem:
On ICS my gmail won't send. The message sits in the list as "sending" and never does.
Background: This happens on both my droid 3 and my tf101, on the D3 it happens on all ICS Roms. On the TF101 it happens with all ICS roms AND the ASUS upgrade.
Things I have tried:
1. Clear Data / cache many times
2. reinstall ROMS / google apps with full wipe, format system, davlik cache etc.
3. Tried different ROMS (Cyanogen Mod, etc.)
I love the feel of ICS on my devices, but I have to be able to send mail via gmail. Any thoughts or advice?
Click to expand...
Click to collapse
I had this problem a while ago.
But I think I was being stupid. I had my Google account set up, but disabled syncing of mail.
I then set up another e-mail account for my Gmail (Exchange / Corporate) and used this account to send and receive mail.
This worked for a while, but then sending also stopped working.
After deleting this account and enabling syncing for my google account, I started using the Gmail app and never had a problem since.
Don't know if you might have done the same thing?
If not, perhaps try remove and re-add your account.
Added / Deleted Accounts
So I made up a new google acct, then deleted the original. The new account would send mail via the gmail app..... put the original account back on and no mail.
Leads me to believe that it is my account settings for gmail in google... just where should I start?
Fixed
So I went into settings > Acct > Send mail as
I made gmail the default, and a message was sent,
then changed it back to the pop3 acct I wanted to be the default and now email will send.
I have no idea why this works/helps but it did. I will post if anything changes.
My next step is to reinstall an ICS rom on my droid 3 and see if I can send email from there.
Have a great day!
Hi!
I have the same probem and I have tried your solution - it did not work.
What I have noticed is that when I attach a picture in a mail this mail sits in outbox until I reach wi-fi. It does not send mail if it is on mobile network.
I checked every possible setting that I can find to allow sending mail on mobile network... but nothing works.
If anybody has a solution I would be very happy to hear it since this problem is realy annoying.
ICS 4.0.4 cm9
I have a problem, I can not do the update ics 4.0.4 I restarted my Google nekus one

Google Sync Error.

When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
DannyAb said:
When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
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Same problem here, may be their servers currently unavailable.
Same, getting a error also. Must be the servers then.
Lancerz said:
Same, getting a error also. Must be the servers then.
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I'm not so sure about that. Can you check the date the sync was last successful? My sync date on my Galaxy S3 was a few months old (in Feb I think). I think (at least I) am running into the problem described in http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=42641. I tried a few suggestions there like clearing out my contacts data etc. And then I deleted my account and recreated it and the problem is worse now. I don't get a last successful sync date at all anymore. No errors. But no syncing either. I can create new dummy records and it will eventually (a few minutes later sync). And changes I make on the phone will also eventually reflect in the cloud. Meanwhile no problems syncing on my Nexus 10. But if I change a real record (possibly a Google+ account), it never syncs up.
os2baba said:
I'm not so sure about that. Can you check the date the sync was last successful? My sync date on my Galaxy S3 was a few months old (in Feb I think). I think (at least I) am running into the problem described in http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=42641. I tried a few suggestions there like clearing out my contacts data etc. And then I deleted my account and recreated it and the problem is worse now. I don't get a last successful sync date at all anymore. No errors. But no syncing either. I can create new dummy records and it will eventually (a few minutes later sync). And changes I make on the phone will also eventually reflect in the cloud. Meanwhile no problems syncing on my Nexus 10. But if I change a real record (possibly a Google+ account), it never syncs up.
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Click to collapse
Well I removed my google account yesterday and re added it and now everything syncs up fine. My last sync time was about 5 minutes ago. It syncs constantly throughout the day since I use G+.
I have the same problem. If I clear the contacts data, it'll sync but only once. If I add something on my phone or on the website, the sync won't work again until I re-delete the contacts data again.
I have this for about 3 weeks now. I even reinstalled the ROM, but not helped.
Acer E350 with Android 4.0.3 (with 5 different updates, even with the first version). Everything worked correctly until May 15.
I solve this problem, I think...
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
DannyAb said:
When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
Click to expand...
Click to collapse
I've been having this issue for the past week and can't seem to fix. I've gone to Settings and deleted cache and data, Google contacts will resync and bring the contacts back, but then a short time later, they are gone. I've done this about a hundred times already. I've also gone and deleted duplicate contacts, installed an app to fix broken contacts, all to no avail. I don't know what else to do at this point, very frustrating. I'm having this issue on different roms that I flash.
ycats said:
I've been having this issue for the past week and can't seem to fix. I've gone to Settings and deleted cache and data, Google contacts will resync and bring the contacts back, but then a short time later, they are gone. I've done this about a hundred times already. I've also gone and deleted duplicate contacts, installed an app to fix broken contacts, all to no avail. I don't know what else to do at this point, very frustrating. I'm having this issue on different roms that I flash.
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I am experiencing the same issue once again. I don't know if this is Rom related or anything, but it's driving me nuts!!
Sent from my HTC One X+ using xda premium
On every TouchWiz based rom, I have this issue.............not on AOSP roms.
renatosiqueira said:
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
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I'm a little late to the game here, having recently acquired a One, but this fix worked perfectly for me. So far it's been a few hours and the sync still refreshes without issue. Kudos.
Which settings?
renatosiqueira said:
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
Click to expand...
Click to collapse
I can't find this settings. Does anyone know where this settings is at? This sync error is heavily draining my battery.

Oreo Bug w/Facebook on Samsung S8+ (Oreo, VZW)

Trying to see if ANYONE has a solution to Facebook not logging in on the main Facebook account. If you use the "Dual Messenger" capability you can log into Facebook and Facebook Messenger from the secondary account, just not the first. Facebook Lite and Messenger Lite work also. When you try and log in on the main account is just keeps booting back to the log-in screen. I have tried:
- Clearing Cache
- Clearing Data
- Uninstall/Reinstall of Facebook and Facebook Messenger
- Install of older version of Facebook and Facebook Messenger
- remove 2-factor Auth for Facebook
- Change Facebook Password
- Turn off Code Generator
and probably more just can't remember
You can also not log into a Facebook account under the "Accounts" section in Settings. This only works with the main Facebook account on your phone and will not register the Dual account. So, that is why you really need to have the main account working or none of the apps that work with Facebook will see Facebook (other than the Dual Facebook Messenger app). One other interesting thing I found was that if you click "forgot my password" and put in your email, it says there is no network. Obviously that is incorrect since I logged in to the app, as well as everything else on my phone is connected to the network, and it sent me a login code. (Tried on Wifi and LTE to see if that made a difference too)
I tried calling Samsung and their only response was to restore the phone (just like always) which is really a copout. I also put in ticket with Facebook (3 actually), but they really have no support. I even went into a Best Buy store and there was a Samsung Expert there that day. She tried anything she could think of as well and NOTHING worked.
The thought now is that it is probably an issue related to Oreo but wondering is anyone has run into this issue and has a fix. I have seen numerous posts about the same issue with What's App, Facebook, and Facebook Messenger.
asggold said:
Trying to see if ANYONE has a solution to Facebook not logging in on the main Facebook account. If you use the "Dual Messenger" capability you can log into Facebook and Facebook Messenger from the secondary account, just not the first. Facebook Lite and Messenger Lite work also. When you try and log in on the main account is just keeps booting back to the log-in screen. I have tried:
- Clearing Cache
- Clearing Data
- Uninstall/Reinstall of Facebook and Facebook Messenger
- Install of older version of Facebook and Facebook Messenger
- remove 2-factor Auth for Facebook
- Change Facebook Password
- Turn off Code Generator
and probably more just can't remember
You can also not log into a Facebook account under the "Accounts" section in Settings. This only works with the main Facebook account on your phone and will not register the Dual account. So, that is why you really need to have the main account working or none of the apps that work with Facebook will see Facebook (other than the Dual Facebook Messenger app). One other interesting thing I found was that if you click "forgot my password" and put in your email, it says there is no network. Obviously that is incorrect since I logged in to the app, as well as everything else on my phone is connected to the network, and it sent me a login code. (Tried on Wifi and LTE to see if that made a difference too)
I tried calling Samsung and their only response was to restore the phone (just like always) which is really a copout. I also put in ticket with Facebook (3 actually), but they really have no support. I even went into a Best Buy store and there was a Samsung Expert there that day. She tried anything she could think of as well and NOTHING worked.
The thought now is that it is probably an issue related to Oreo but wondering is anyone has run into this issue and has a fix. I have seen numerous posts about the same issue with What's App, Facebook, and Facebook Messenger.
Click to expand...
Click to collapse
It's amazing that not one person has found a solution for this. Based on Facebook and Facebook Messenger updates still not working and the multiple posts around this same thing happeneing with WhatsApp too, it looks to be a major Oreo bug. Hopefully there will be a patch soon before many other people log out of one of these apps and can't log in.
Obviously Facebook "support" (or lack thereof) has yet to respond to ANY submission, post, or anything on any mesia throughout the hundreds of posts from people.
i suggest you to backup your device & do a complete factory rest your device because after os update users face this type of problems a factory reset may help you
alimuhammadx said:
i suggest you to backup your device & do a complete factory rest your device because after os update users face this type of problems a factory reset may help you
Click to expand...
Click to collapse
I have read many posts where this is happening on WhatsApp and Messenger and a factory reset did not work either. I know that is the first answer for any support line but usually it is because they don't know anything and they just want to tell you something. I am not sure how a factory reset would do more than resetting all settings and resetting Facebook itself. Also, just think there is more of a bug since Facebook Messenger actually logs in but immeadiatly logs back out.
If there is anyone who has actually fixed this issue from a factory reset I would happy to try, as I have tried EVERYTHING else. So far, the only posts I have found say it did not work.
Well, tried the full reset and just as I figured, a LOT of time waisted. Still does not work. The second "Dual" user of Facebook works fine, just not the first. The ONLY difference is that now, instead of instantly looping back to the login page it stays on a screen saying "logging in" for about 5 min before it just stops and goes back to log in screen.
EDIT...FINALLY figured out the issue...it was related to an ad blocker app. I had tried turning that off before and didn't work but I think after the full uninstall, reboot, reset, everything of Facebook it FINALLY decided to work.
asggold said:
Well, tried the full reset and just as I figured, a LOT of time waisted. Still does not work. The second "Dual" user of Facebook works fine, just not the first. The ONLY difference is that now, instead of instantly looping back to the login page it stays on a screen saying "logging in" for about 5 min before it just stops and goes back to log in screen.
EDIT...FINALLY figured out the issue...it was related to an ad blocker app. I had tried turning that off before and didn't work but I think after the full uninstall, reboot, reset, everything of Facebook it FINALLY decided to work.
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congratulations mate finally your problem is solved now i am also googling to help you out

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