Note Edge 2 stuttering - Note Edge Q&A, Help & Troubleshooting

Hello everybody! My phone (SM N915F) has a problem of stuttering/lag spike. Every 7 to 15 seconds phone gets stuck for about 1 second. When using an app (say, camera) every 4-6 seconds I get a lag spike. I tried to solve this myself, I checked if this is a software problem (changed rom, 3 different roms), tried in recovery if it lags (it does not), tried other apps etc. I checked logcat to see what happens when phone gets stuck, I saw a service(?) choreographer says "choreographer skipped N frames", which as I searched on internet, choreographer syncs apps with display, so actually screen does not gets rendered for N frames for no reason. Did anybody ever had this issue? I have assured there is no storage problem.

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[Q] THL W8S Issue - Lock Up, Screen Fade, Auto-Reboot

Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
kostako said:
Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
Click to expand...
Click to collapse
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
san_tony said:
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
Click to expand...
Click to collapse
Hello, I wanted to inform you that lately the reboot occur concurrently with application updates.
They are like your impressions.
Best regards
THL W8S the screen fade and reboot too!!
Hello!
I received the phone on 12 September. The screen faded from the first minutes of use. Yesterday I came three times. In "THL mobile store" recommend updating the firmware. But the update I have not found anywhere.
any suggestions
Thank you very much in advance.

regular random reboots

Hey, after i got a firmware update yesterday evening and i became around 180 what´s app messages which causes the first reboot,
my phone reboots every 5-10 minutes and when i try the diagnosis the gps won´t work and the screen splits in a half after the front camera test, so the upper and lower side switches but the touch remains on where it originally was.
Bootin in safe mode only results in a non functioning touchscreen after a few minutes, i´ve also tried a factory reset and repairing it via PC-Companion multiple times but still it reboots every few minutes.
My phone is a stock D6603
Build number 23.4.A.1.200
I´m not allowed to flash something or root it,
anyone got a idea what´s possibly wrong with it or need any more informations?

Soft or hardware problem??

First sorry for my english
My note edge turns on and restart or freeze and then i had to take the battery out to turn it off.
Thought it is a software problem and have updated to Marshmallow 6.0.1 but still the same problem. Some days just 1-2 on offs with freeze... Some days 8 times one after the other. When it Charge there are often freezes.
I have 2 note edges. On the other i updated Marshmallow too. This edge has had never problems.
When i compare the two device information in android menu the edge which runs perfekt has never se for android. Could this be something why it turns of...
And why one is never...
You could try wiping the cache, or wiping the data (resetting your phone) and starting over with a fresh system.
It always restart when android made automatic updates. Now i disabeled autimatik updates and since 2 days no problem with restarts.
But now have another problem.... When i play musik with the musik player or hear voicemail via whattsapp there is sound for 3-5 seconds and then you can't hear anything. The musik in Player goes on but you cant hear anything after 3-5 seconds.... Grrrrr
QUOTE=Krystian79;67263462]First sorry for my english
My note edge turns on and restart or freeze and then i had to take the battery out to turn it off.
Thought it is a software problem and have updated to Marshmallow 6.0.1 but still the same problem. Some days just 1-2 on offs with freeze... Some days 8 times one after the other. When it Charge there are often freezes.
I have 2 note edges. On the other i updated Marshmallow too. This edge has had never problems.
When i compare the two device information in android menu the edge which runs perfekt has never se for android. Could this be something why it turns of...
And why one is never...[/QUOTE]
Why do you quote your post??
Do factory reset and then try...

Do I have a hardware issue?

Hey!
Been having some troubles for 8-10 months now. Thought it was software-related, but those same issues persisted throughout CyanogenOS, RemixResurrection OS, LineageOS. I did full wipes between changing the operating systems. Changing the SD card didn´t help, either. My problems are:
- Fingerprint reader got very unreliable, sometimes it works. Sometimes it gives a short vibration indication that something was recognized, but the screen doesn´t turn on
- When I boot up the phone, there are several apps that take up to 10 minutes to show on my homescreens after it is booted up
- Many apps keep crashing all the time. Re-install didn´t help, they still crash (Unforuntately blabla has stopped working...etc)
- When using Facbook, everytime after a couple of minutes of browsing thorugh the news feed when I buffer or watch videos, the apps freezes and my phone reboots
(- Battery runtimes are sometimes very normal (3.5 - 4 hours screen-on-time over 2-3 days), but often I get maybe 2 hours of screen-on-time over 1-2 days before I need to charge it again)
- Basically, my phone is very useless atm...I can do a couple of things, but it often crashes, freezes, os way too slow.
Might there be a RAM issue? I have no idea....do these symptomes seem familiar to some of you and you might be able to help? I might have a hard time making use of my warranty since I flashed/rooted it, right?
I´d really appreciate your help
I really wish you had received any replies to this, because I am having the exact same issues. Too bad our warranty expired the day we flashed the devices! I mean, the phone does work, but it is very annoying. I used to be really reliable in the beginning, Opening the camera takes a few seconds, the shutter is very slow and sometimes switching to video mode or back to photo takes 30 seconds or more. I've always been flashing the newest lineageOS, but there's no change. It's been like this for 16 months :-/
PassiTheApe said:
I really wish you had received any replies to this, because I am having the exact same issues. Too bad our warranty expired the day we flashed the devices! I mean, the phone does work, but it is very annoying. I used to be really reliable in the beginning, Opening the camera takes a few seconds, the shutter is very slow and sometimes switching to video mode or back to photo takes 30 seconds or more. I've always been flashing the newest lineageOS, but there's no change. It's been like this for 16 months :-/
Click to expand...
Click to collapse
could be RAM. could also be some issue with the internal SD storage.
it's a far shot but try running a trim on your device's storage. check the play store for "Trimmer (fstrim)". see if it makes any difference.
PassiTheApe said:
Hey!
Been having some troubles for 8-10 months now. Thought it was software-related, but those same issues persisted throughout CyanogenOS, RemixResurrection OS, LineageOS. I did full wipes between changing the operating systems. Changing the SD card didn´t help, either. My problems are:
- Fingerprint reader got very unreliable, sometimes it works. Sometimes it gives a short vibration indication that something was recognized, but the screen doesn´t turn on
- When I boot up the phone, there are several apps that take up to 10 minutes to show on my homescreens after it is booted up
- Many apps keep crashing all the time. Re-install didn´t help, they still crash (Unforuntately blabla has stopped working...etc)
- When using Facbook, everytime after a couple of minutes of browsing thorugh the news feed when I buffer or watch videos, the apps freezes and my phone reboots
(- Battery runtimes are sometimes very normal (3.5 - 4 hours screen-on-time over 2-3 days), but often I get maybe 2 hours of screen-on-time over 1-2 days before I need to charge it again)
- Basically, my phone is very useless atm...I can do a couple of things, but it often crashes, freezes, os way too slow.
Might there be a RAM issue? I have no idea....do these symptomes seem familiar to some of you and you might be able to help? I might have a hard time making use of my warranty since I flashed/rooted it, right?
I´d really appreciate your help
Click to expand...
Click to collapse
i have flashed lineage os but modded gcam is not working even after enabling camera to api. please someone help me and if possible please add a gcam thread for Oppo r7 plus
supriyo_rana said:
i have flashed lineage os but modded gcam is not working even after enabling camera to api. please someone help me and if possible please add a gcam thread for Oppo r7 plus
Click to expand...
Click to collapse
no modded gcam requires different camera HAL level. which none of the R7 series phones support. it's stuck at legacy.

Oreo 8.0 performance

Any one else seing a major performance drop after the update? Almost every app now loads 3 times as slow if it doesnt crash out and have to force close. Youtube videos get verry laggy and hang sometimes for 10 to 20 seconds before the app plays catchup and throws all frames in from time it got stuck to current play time in the video. Also screen off gps is nonexistent. I use geofencing in smartthings and it worked flawlessly before. Also smartthings app notifications will not show up until the screen is on. Ive set it to ignore data and battery with no luck. I have wiped the phone in fastboot and reapplied the update in uppercut. Still the same issues. Surely I'm not the only one. Maybe I'm the only one still hanging in to this phone these days. ?
Nope, quite the opposite, the phone feels noticeably faster and smoother after the update.
edit: Nvm, I'm not on T-Mobile.

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