Hey, after i got a firmware update yesterday evening and i became around 180 what´s app messages which causes the first reboot,
my phone reboots every 5-10 minutes and when i try the diagnosis the gps won´t work and the screen splits in a half after the front camera test, so the upper and lower side switches but the touch remains on where it originally was.
Bootin in safe mode only results in a non functioning touchscreen after a few minutes, i´ve also tried a factory reset and repairing it via PC-Companion multiple times but still it reboots every few minutes.
My phone is a stock D6603
Build number 23.4.A.1.200
I´m not allowed to flash something or root it,
anyone got a idea what´s possibly wrong with it or need any more informations?
Related
Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
kostako said:
Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
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Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
san_tony said:
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
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Hello, I wanted to inform you that lately the reboot occur concurrently with application updates.
They are like your impressions.
Best regards
THL W8S the screen fade and reboot too!!
Hello!
I received the phone on 12 September. The screen faded from the first minutes of use. Yesterday I came three times. In "THL mobile store" recommend updating the firmware. But the update I have not found anywhere.
any suggestions
Thank you very much in advance.
Every few hours the touch barely responding, it takes me like 4 minutes just to reboot the phone, and rebooting is the only way to make the touch work again.
I tried to replace the the rom to cm12 nightly, change the kernel and modem. I even flash to stock cm11s and wipe every thing! And it still not fixed. Please help me!
edit:
https://www.youtube.com/watch?v=S6drgJb6OFg
this is no me but it is exactly what happened to me
Same problem here! Don't know if its related, but I just went on a ski vacation, so maybe the cold has something to do with it? Cause that's when the problem started.
The touch problem is very irritating when I try to unlock my phone, cause I can't draw the unlock pattern. Also scrolling trough photos or apps doesn't work cause it doesn't recognise scrolling, but does pressing instead.
I hope this is a software problem!
I use stock ROM cm 11. Did nothing else with it, I have my oneplus only 3 weeks now.
Hi there,
I'm experiencing massive issues with the Nexus 5 of my wife. Everything is basically broken
It started 2 days ago, the phone start rebooting without reason and heating a lot. Applications sometimes hang for a long time, or the screen stays black with only the notification bar displayed.
Wifi is never able to connect, even though the welcome screen is able to display available wifi. On the welcome screen after a fresh flash, nothing happen when I enter the WIFI password and try to connect. Only the "ignore" button is available, as if I have done nothing.
LTE connectivity seems to work, but I have removed the SIM card for further testing, so it's hard to say.
Parameters screen sometimes works, sometimes won't. Battery consumption screen never works.
The phone is never able to shutdown properly, it hangs forever on the shutdown loading circle; I always have to hard-reboot.
I changed the battery (I had a spare one ordered few days before the problem occurs just to see if it improves the battery life), with no luck.
When I opened the phone to change the battery, it is clear the heat come from the CPU.
I tried (I wiped everything each time in between):
- factory reset
- flash a stock rom from Google website (MMB29K)
- flash latest Cyanogenmod rom (ZNH0EAO2NM)
I have the same issues with any of those 3 roms. I captured some logs while running MMB29K and ZNH0EAO2NM:
Stock (MMB29K) logs: https://drive.google.com/open?id=0B-CDc3nzF3e3M28tM2xjTmJKa28
Cyanogenmod (ZNH0EAO2NM) logs: https://drive.google.com/open?id=0B-CDc3nzF3e3TVUtTmExZDBLUms
The only state where the phone is stable is when TWRP is booted, which is not so useful...
I'm thinking of a hardware issue, but is there anything else I can try? What do you think?
Thanks a lot!
Nobody?
I said the same thing in another post. The fact that flashing different ROMs with the same issues kinda point to hardware problem. I'd guess something fried on the motherboard and it's causing weird behavior. Funny thing, the other post also reported wifi not connecting issues, so I'm thinking there is something that breaks in older Nexus 5 phones that cause wifi issues along with other random reboot problems.
Hello, first of all, sorry if I'm wrong section or if my English sucks but is my first discussion on xda.
I have a big problem with my 5x nexus since yesterday morning when i turn on the screen there are some lines that prevent me from using the phone, i'll explain it better, the screen is locked, but the cellphone seems to work because i feel the vibration of the unlock And even the sound, the phone is normally detected by the PC, both in mass memory and in fastboot and adb. The only way I have to use it is to turn off and turn on the screen several times (about 50 or more), and every now and then the screen returns normal, and until the shutter closes the cellphone works perfectly. I thought it was an old rom problem since i had the nexus in April, then yesterday i completely deleted it (system, recovery, cache etc.) i even put everything back to root without root and then i put the google pixel rom, and it seemed It works, but this is the same again this morning. The strange thing that made me worried is that it happens the same even when I go into recovery, fastboot or even while the cellphone starts. To change the rom or do else i used the nexus root toolkit, and there is also the function that makes the screen on screen and seeing the photo on your computer comes out of the normal unlock screen ... I do not know more than do. (I forgot while this screen is present the touch does not work). I could not upload a photo here, but I found a similar image on the internet (I can not put it because I'm a new user )
:crying::crying::crying:
Hello everybody! My phone (SM N915F) has a problem of stuttering/lag spike. Every 7 to 15 seconds phone gets stuck for about 1 second. When using an app (say, camera) every 4-6 seconds I get a lag spike. I tried to solve this myself, I checked if this is a software problem (changed rom, 3 different roms), tried in recovery if it lags (it does not), tried other apps etc. I checked logcat to see what happens when phone gets stuck, I saw a service(?) choreographer says "choreographer skipped N frames", which as I searched on internet, choreographer syncs apps with display, so actually screen does not gets rendered for N frames for no reason. Did anybody ever had this issue? I have assured there is no storage problem.