XA2 ultra ghost touch problem - Sony XA2 Ultra Questions & Answers

I have purchased a xperia XA2 ultra and faced a ghost touch issue at the top of the touch screen.
I have send my device for a replacement. The issue is still there at the replaced one.
Is this a software or Oreo Android problem
Here is the video
https://youtu.be/w_XxCfC8LDU

A friend of mine had this in a Z3
We rooted and changed the ROM, nothing happened.
He replaced the screen, nothing happened.
So he Bought a new Z3, and happened again.
This is some problem with Sony´s i think. Bought my XA2 today and waiting for it to arrive, and hope this not happens to me.
Good luck with yours

Seems like all Sonys do this eventually. Stop buying their crappy phones. Two out of three our premium Sony's have developed this; waiting on the third to start.

There's something happens when you put a case on.
I have it happens on XA Ultra and XA1 Ultra. Remove the case and it's gone and put the case back on.
No side bezel is what to blame.

Related

[Q] Z3 Backplate coming loose?

Hi Z3 owners.
I just noticed a rather disturbing clicking noise from my Z3 when picking it up yesterday. After prodding about with it for a couple of minutes, it turns out that its coming from the middle of the back panel on the phone.
It sounds like the glue has come unstuck in the middle between case and phone. Only seems to be in the middle though, nowhere else.
Just wondering if anyone else has had the same issue? Or if its always been there and is just something ive never noticed before.
Im just a little concerned about the effect on water resistance. It looks like it was a significant problem on the Z / Z1 but, not seen any reports on the newer Z models.
TIA
I just did a quick check and..... it does make noises
Apparently Sony doesn't know how quality control works....
I've had this issue on both of my Z3's. The first one was not waterproof and failed underwater, the touchscreen no longer works.
My new one will be going back to T-Mobile as the camera button is defective as well...

[Q] Got two new Z3, both have build quality issues

Hello everyone,
I came from a Z1, the mic started malfunctioning and I could only be when using handsfree on it.
So I ordered a Z3 from my carrier, got it shipped by mail. When I received it, the SIM/SD card flap wouldn't close properly, so I phoned customer service and got a replacement Z3 mailed to me. The next one I got (received it 3 days ago) looked fine, until today when I took it out of my front pocket. I heard a poping sound, I had earphones plugged into it. I could see the back glass starting to come off. I'd say whole top left 1/4 of the phone is not glued on anymore.
I really liked the Z1 and the Z3 as well as features and look go, but I am now getting unsure about getting this phone. Am I just unlucky and got two poorly built units, or are they mostly all bad?
JF
You're not the only one, no. My sister bought a Z3 and the left side of the back panel (looking at the back) is not properly attached either, and is flexed outwards. After a small amount of use its to the point now where it is sort of flapping about and she needs to use a case.
My girlfriends Z3 went into a small amount of fresh water to take one picture and moments later the screen went black and died completely. After a few minutes googling i found many other people having the same issues with the Z3's.
Just bad luck bud, get it exchanged while you can. Carriers can be real douche after 7 days or whatever depending your location.
Nothing wrong with my z3 even though its second hand. *fingers crossed*
Just got my 3rd Z3, this one the flaps look fine, the back glass seems glued correctly and it passes the pressure test... The downside is, the box was sealed when I got it, but it was missing the screen protectors. Oh well... just my luck. I'll peel off the ones from the previous one before I ship it back, until I order some new ones.
JF
brockolicosmique said:
Just got my 3rd Z3, this one the flaps look fine, the back glass seems glued correctly and it passes the pressure test... The downside is, the box was sealed when I got it, but it was missing the screen protectors. Oh well... just my luck. I'll peel off the ones from the previous one before I ship it back, until I order some new ones.
JF
Click to expand...
Click to collapse
Xperia Z3 dosent come with screen protectors, so this is not a flaw.
Also you was just unlucky. I bought mine one month ago, i hadnt a single problem with it so far.
electrash said:
Xperia Z3 dosent come with screen protectors, so this is not a flaw.
Also you was just unlucky. I bought mine one month ago, i hadnt a single problem with it so far.
Click to expand...
Click to collapse
Yes it does.
TheTeslaCoil said:
Yes it does.
Click to expand...
Click to collapse
Then its market depend, here in Croatia i know many cases that Z3 dosent have screen protector, even mine dont have.
Also many cases on internet i readed.
electrash said:
Then its market depend, here in Croatia i know many cases that Z3 dosent have screen protector, even mine dont have.
Also many cases on internet i readed.
Click to expand...
Click to collapse
It may be.
The first two Z3's I got had screen protectors included in the box. The last one didn't...
Anyway, the last Z3 will go back as it is no longer working. Over the weekend, I was at a friend's batchelor party and we were doing indoor surfing. I was filming him from aside and the phone took a few water splashes, and the display started flickering and died within a few minutes. I am terribly dissapointed in this phone. I really enjoyed my Z1, with all it's glitches and freezing. The Z3's performance was great, it seems it's just the build quality. I had bough my wife a Z3 a few months ago, as she likes water sports and she liked how I could use my Z1 at the beach/lake, but now she is scared of even getting some rain on her's, and we can't return it for another one since we're over the buyer's remorse period.
It's a shame there are no other waterproof phones out there (besides Samsungs).
JF
brockolicosmique said:
The first two Z3's I got had screen protectors included in the box. The last one didn't...
Anyway, the last Z3 will go back as it is no longer working. Over the weekend, I was at a friend's batchelor party and we were doing indoor surfing. I was filming him from aside and the phone took a few water splashes, and the display started flickering and died within a few minutes. I am terribly dissapointed in this phone. I really enjoyed my Z1, with all it's glitches and freezing. The Z3's performance was great, it seems it's just the build quality. I had bough my wife a Z3 a few months ago, as she likes water sports and she liked how I could use my Z1 at the beach/lake, but now she is scared of even getting some rain on her's, and we can't return it for another one since we're over the buyer's remorse period.
It's a shame there are no other waterproof phones out there (besides Samsungs).
JF
Click to expand...
Click to collapse
Buy SAMSUNG and do with that indoor surfing.
Now that's some really bad luck. I heard the Z3 is less than perfect when it comes to build quality but this is just insane. Mine works well and is waterproof but has a dead pixel (I think it's covered under warranty but I don't feel like going to the service center). I hope you get one that works. Other than that if you want something with less than flagship specs there are plenty of rugged phones to choose from. Buy one of those for watersports and buy a different flagship for daily use. I heard the Samsung S6 is supposed to be pretty good.
MarkMRL said:
Now that's some really bad luck. I heard the Z3 is less than perfect when it comes to build quality but this is just insane. Mine works well and is waterproof but has a dead pixel (I think it's covered under warranty but I don't feel like going to the service center). I hope you get one that works. Other than that if you want something with less than flagship specs there are plenty of rugged phones to choose from. Buy one of those for watersports and buy a different flagship for daily use. I heard the Samsung S6 is supposed to be pretty good.
Click to expand...
Click to collapse
Go and buy S6, we don' t care about how good it is.
TheTeslaCoil said:
Go and buy S6, we don' t care about how good it is.
Click to expand...
Click to collapse
Chill, I was just giving OP my point of view. He seems to be very disappointed with Sony but he wants a waterproof phone, his best option is to buy a rugged phone for watery outdoors and a different flagship for daily dry use. I like my Z3 more than the S6, but if my Z3 were to suddenly explode and make me get buyer's remorse I would most likely buy the S6 which is the second best phone on the market after Z3 imo.
MarkMRL said:
Chill, I was just giving OP my point of view. He seems to be very disappointed with Sony but he wants a waterproof phone, his best option is to buy a rugged phone for watery outdoors and a different flagship for daily dry use. I like my Z3 more than the S6, but if my Z3 were to suddenly explode and make me get buyer's remorse I would most likely buy the S6 which is the second best phone on the market after Z3 imo.
Click to expand...
Click to collapse
Ok, no problem.
I think I'll keep the Z1 around for watersports. It still runs fine, the only problem is the mic is busted on it. I was thinking of using it with a sports band to put on my forearm and use as a GPS while riding my motorcycle. I'll just get a regular, non-waterproof phone instead.
I've had a Galaxy S4 in the past. The hardware is great, but I don't like the UI and all the software they load it with. I might look into the M9, since it seems like the one of the last ones with SD card support. Anyone has comments on it?
JF

orange / yellow tint on left side of screen z3

For the 2nd time now on my xperia z3 I have an orange / yellow tint on the left side of the screen. It's almost parallel with magnetic charging port which was the same place as last time. Getting it repaired last was a nightmare. Although Sony were quick to accept for repair they send to 3rd who took over to fix and sent back phone in worse condition with speakers and phone back together all loose and creaky. They took back and another week later I got back again good as new.
It's a shame I really like this phone.
Anyone know what could cause this? Self diagnostics on phone says it's all good
Can't really be without a phone for another week
kooli9 said:
For the 2nd time now on my xperia z3 I have an orange / yellow tint on the left side of the screen. It's almost parallel with magnetic charging port which was the same place as last time. Getting it repaired last was a nightmare. Although Sony were quick to accept for repair they send to 3rd who took over to fix and sent back phone in worse condition with speakers and phone back together all loose and creaky. They took back and another week later I got back again good as new.
It's a shame I really like this phone.
Anyone know what could cause this? Self diagnostics on phone says it's all good
Can't really be without a phone for another week
Click to expand...
Click to collapse
Your not the only one had min swapped already 4 times. dont even use the USB charger any more have bought the QI casing and still problem occurs.
BTW had same issue with the Z2
after this phone no more Sony really disappointed in the quality
kooli9 said:
For the 2nd time now on my xperia z3 I have an orange / yellow tint on the left side of the screen. It's almost parallel with magnetic charging port which was the same place as last time. Getting it repaired last was a nightmare. Although Sony were quick to accept for repair they send to 3rd who took over to fix and sent back phone in worse condition with speakers and phone back together all loose and creaky. They took back and another week later I got back again good as new.
It's a shame I really like this phone.
Anyone know what could cause this? Self diagnostics on phone says it's all good
Can't really be without a phone for another week
Click to expand...
Click to collapse
i have exactly the same but not from the very beginning, now after some months.
did you found any solution?
thanks
Sony replaced the phone after 2nd time and it's just done it again. I'm escalating with Sony as this is 3 times in 12 months with 2 different phones.
I use a case mate clear and notice this is the only part the case doesn't cover.
If you press on the frame where the orange is it transfers to screen which leads me to believe the frame is weak there. Once I get it fixed I'm changing cases to a ringke. The official Sony case completely covers that side so think it must be linked.
What cases are you using?
kooli9 said:
Sony replaced the phone after 2nd time and it's just done it again. I'm escalating with Sony as this is 3 times in 12 months with 2 different phones.
I use a case mate clear and notice this is the only part the case doesn't cover.
If you press on the frame where the orange is it transfers to screen which leads me to believe the frame is weak there. Once I get it fixed I'm changing cases to a ringke. The official Sony case completely covers that side so think it must be linked.
What cases are you using?
Click to expand...
Click to collapse
I never use cases, I don't like cases

z3 fake?

(i didn't post this in q & a, because i want to make this an open discussion about fake devices)
the first sony xperia z3 i had was around 70€ cheaper than most of the other z3's online.
the serial number flap in the usb port was missing.
the nfc logo and sony logo on the back were grey and not silver shining.
backlight wasn't same brightness at all parts af the screen (very little).
back glass crack and random screen digitizer crack appeared after 2months.
after had gotten a full replacement after i send it to service, i noticed that this one is faster and the battery also seems to last slightly longer.
bootloader unlock worked without issues over the official sony website.
curstom roms and kernels worked flawlessly.
what was going on with my past one?
how can it be unlocked by sony and install kernels and roms, but yet seems to be fake, and sony replaces it?
The previous owner probably cracked the back and replaced it with a new back which might explain it looking different.
My NFC and Xleria logos are not shining, I'm guessing more was wrong with the phone than he originally said
Sent from my D6603 using xda premium

[Completed] Xperia Z3: there's a water particle when i open the camera. How to fix it?

My phone is a legit Xperia Z3 last month I bought it. And when i came home I tried to pour a glass of water on my phone and after a few minutes the screen died. I sent it to the sony centre and after two weeks they fixed it. It was going so well good as new an I'm still brave enough to try it's water ressistant feature. I washed it and nothing happened I now guarantee that this phone is water-ressistant. But last week i checked my camera and I noticed there's a little water particle or a blurry watery little part in my camera until now. What should I do? I moved last week to Philippines but the warantee is not international it's only in New Zealand. What should I do?
Hi, welcome to XDA Assist.
Sorry to hear that you have issues with your camera.
Try asking in the help section for your device here
Maybe other Z3 users can provide a fix.
Good luck.

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