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[Q] Optimus 3D not charging and freezing

Hi to all!
I have this phone about 4 months now, and the phone sometimes wont charge when I plug it in. Also, sometimes when fully charged, it freezes and I need to pull the battery out and restart it. I could not charge it last night and when I turned the phone off and re-inserted the charger plug it charged normally (apart from phone being off).
I have taken it to the dealership service since it could not connect to the wifi and drained battery really fast after that and they changed the usb socket and reinstalled the software. The phone passed all their tests, and it connects to the wifi flawless now, but this charging issue is really bugging me. I almost overslept one day not knowing that the darn thing has frozen.
The phone has all the stock firmware and the OS is 2.3.5.
Any help appreciated..

coffeeguy said:
Hi to all!
I have this phone about 4 months now, and the phone sometimes wont charge when I plug it in. Also, sometimes when fully charged, it freezes and I need to pull the battery out and restart it. I could not charge it last night and when I turned the phone off and re-inserted the charger plug it charged normally (apart from phone being off).
I have taken it to the dealership service since it could not connect to the wifi and drained battery really fast after that and they changed the usb socket and reinstalled the software. The phone passed all their tests, and it connects to the wifi flawless now, but this charging issue is really bugging me. I almost overslept one day not knowing that the darn thing has frozen.
The phone has all the stock firmware and the OS is 2.3.5.
Any help appreciated..
Click to expand...
Click to collapse
It's your cable mate i had the same problem the cable LG gave us is cheap you need to buy a good usb cable. I use my Htc desires cable not only does it fit it is stably connected and doesnt move about in the socket i use the lg plug of course but the htc desire cable... Sorted..
Before i used my htc cable my charging always got stuck and i would have to pull the battery now i don't have to do that.. Also the lg cable damages the usb socket on your phone quickly i suggest get a cable if it does that then have it fixed and never use the LG cable again...

Really?!
That is really good news than!
My wife has Galaxy Ace and I did use her charger several times in the past and I had partial success with it, sometimes it would charge, sometimes not, but I never tried it after servicing the phone.
I will try it, thanks for the reply...
Sent from my LG-P920 using XDA App

HTC One X charging trouble

Hello everybody I had a big trouble with my htc one x (at&t evita) I don't know why It doesnt charge it's already plugged but it doesnt charge nothing, I left it last night plugged in the energy, (like 9 hours charging) and I turned it on, after those hours, but when I turned on it stopped charging at 54% of energy , and now It doesnt want to charge anything, my question is, what is going on? can be the battery or the usb entrance of the phone, Please help me I need to know what happend, if the battery died or my usb entrance got dammaged thanks in advance

I could be a number of things; you might have a faulty battery, you might have a faulty usb cable, you might have a faulty charging block, you might have damaged usb pins, the charging block mount not have been inserted into the wall outlet correctly, the usb cable might not have been inserted into the charging block properly, the usb cable might not have been inserted into the phone properly. Those are all things you need to troubleshoot. I had a similar issue a while back, and it turned out that my usb cable was simply not inserted into my charging block all the way.
Sent from my Evita

I already tried with 5 different usb chargers, and nothing happend I think it might be the battery or the usb entrance of my cell phone, but what it's more probably to fail :S

This happened to me2 days ago, I even broke my charger because of the frustration. Tried like 5 cords..
All I did was switch it off and just leave it "charging". While I was waiting to meet up with the person I was buying a new One Max I just held the power button forever and the phone came back on fully charged I was ready to move on lol
Sent from my One XL using xda app-developers app

Galaxy S6 will no longer charge from a USB port?

I got my S6 the week it came out, so I've had it for a decent amount of time, without any problems until last week. One day I experienced a sharp battery drain, and plugged it in my PC to charge. To my surprise it wouldn't charge! It shows that it's charging, but it wont go up in charge. The only way to charge it now is with its own fast charger.
I fiddled with it a bit, (cleared cache, uninstalled apps, etc. ) and I can say the battery drain problem seems to be fixed for now. But I'm still unable to charge it up via the PC (or a laptop) USB port. What may be causing this?

It should charge to any regular usb port. Did you try to other device with usb charging and see if it works? Maybe defective usb ports from pc or laptop i guess.

batuzai04123 said:
It should charge to any regular usb port. Did you try to other device with usb charging and see if it works? Maybe defective usb ports from pc or laptop i guess.
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Click to collapse
Yes - I've been charging it that way since the day I got it - no problems whatsoever. This happened suddenly, after the battery drained rapidly - I'm guessing something went bad inside the circuitry?
I've tried a couple different PCs, laptops and USB ports. I just stays flat, even thou the red light is indicating a charge.
The only way to actually charge it now, is with a charger.

Once a device goes near zero, it must be charged with a wall plug. After that it should be okay from computers. And it sounds like an app updated.
Sent from my SM-T710 using Tapatalk
---------- Post added at 03:06 AM ---------- Previous post was at 03:03 AM ----------
After recharging from a wall it should be okay to charge from your computer as long as it doesn't get below 5%.
Sent from my SM-T710 using Tapatalk

Usb port is not sufficient enough i guess.
Try to make it at 15% at least using fast carge adapter and try the usb port. It should work.

I charge the phone everyday up to 100% (using its charger), so it's not that it's not charged. Regardless of how much charge it has left, it wont get any juice from a USB port anymore. Again, this wasn't the case before last week, so I know it's not the USB port, and I know that it should charge, but it wont. I'm thinking to hard reboot it, and if that doesn't work, to take it back for warranty service. I was just wondering if anyone else has seen such a thing before.

Oh so i guess it must be a hardware fault. Try bring it up to sammy center for them to check. No, I have not experienced that issue before. Normal charging via usb port works without problem.

Honor 8 Charging/USB Connection Issue

Currently i am dealing with an issue with my Honor 8 which deals with fast charging and connecting the device to a PC. My device takes between 5-8 hours to charge, i've also tried another Honor 8 USB Type C charger which belongs to my friend. And It's still not working. It also won't connect to any PC. It always shows that the device is not recognizable and or has malfunctioned. Funny thing is that i sent it in for a Warranty Repair which once i got back, still has the SAME issue!! They "Claim" to have changed the USB Type C Port, Battery, and Charger with USB Type C cable. Spent plenty of time on the phone with Huawei trying to find a solution but i'm not getting a great solution. They escalated the situation to "Higher Up" after i spoke to a manager (Second Time) to see what else can be done. I'm thinking motherboard kinda fried a little one day while charging?? Some hidden Toggle within settings to enable fast charging and PC connection?? Anyone else having this same issue??? This happened out of nowhere as well. One day working and the next Issues everywhere! Sorry for the long Rant. But i'm still wondering if someone has pr had the same issue or kinda the same issue. I can't be the only one with this issue.

Sorry to hear but this happens to the best of devices.. At least Honor/Huawei are investigating the problem. But I would of thought they would conduct a test on your phone when it came in and again before sending it out to you. Still they would have to put on their jig and run a full test and or ship your out a replacement device.

i would suggest you to give it and get back another device from service center.. i think , you got a faulty unit.. bad luck..

thilak devraj said:
i would suggest you to give it and get back another device from service center.. i think , you got a faulty unit.. bad luck..
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Click to collapse
Yeah, if you have just received your device then I'd send it back to Honor and request for a replacement unit. As yours could be faulty. However if you've had it for more than 14 days then you will have to send it back to their Service Center for repairs.

Another with the same problem here...
I bought mine from a guy (second hand) at a very good price. The Fast Charge never worked and when I connect to a computer I have the same problem...
The weird thing is that if you try to charge with a power bank or a USB from a computer or laptop it charges very fast... Very. But to the AC power it takes ages. I also try with the Charger of another guy and in a shop and never have Fast Charging... Don't know what to do because for the rest the cellphone really work well.

Same problem as above. USB charging seems to work fine but AC charging is unbearably slow (50-300 mah, 10-20 hours to charge). Running stock rooted Emui 4.1. I've tried factory resetting, unrooting, relocking bootloader, rerooting, and flashing backups from when it was working and nothing seems to have made any difference. Since USB charging works normally I hope this is just a software problem but Honor needs to look into this.

The "device is not recognizable and or has malfunctioned" sounds like you're using Windows 8 or later, so the OS should have USB 3 support baked in. Did you install HiSuite and the driver for the Honor 8? Although it's a USB type C connector only 2.0 transfer speeds are supported, so if you've got a cable with a standard USB connector data connectivity try a 2.0 port. Are you seeing any Unknown Devices in Device Manager? And is the Phone showing up?
Also, now that I'm thinking about it, PC data connection is turned off by default and has to be turned on everytime you connect the Honor 8 to a PC. There's a prompt that pops up under EMUI 5.0, but I think you had to manually change it from Charge Only to MTP/Device file manager Mode.
Fast Charging with an AC adapter only works with the charger that comes with the Honor 8 (or other Huawei phones that Fast Charge at 9V/2A). Qualcomm Quick Charge adapters will only charge at regular speed (probably 5V/1A). If you use an AC charger from an old flip phone or something a lot of those are only rated at 5V/150mA and might not provide enough juice to keep the battery from depleting if you're using the Honor 8 while charging it (and take 20 hours to hit 100%).

evilpaul13 said:
The "device is not recognizable and or has malfunctioned" sounds like you're using Windows 8 or later, so the OS should have USB 3 support baked in. Did you install HiSuite and the driver for the Honor 8? Although it's a USB type C connector only 2.0 transfer speeds are supported, so if you've got a cable with a standard USB connector data connectivity try a 2.0 port. Are you seeing any Unknown Devices in Device Manager? And is the Phone showing up?
Also, now that I'm thinking about it, PC data connection is turned off by default and has to be turned on everytime you connect the Honor 8 to a PC. There's a prompt that pops up under EMUI 5.0, but I think you had to manually change it from Charge Only to MTP/Device file manager Mode.
Fast Charging with an AC adapter only works with the charger that comes with the Honor 8 (or other Huawei phones that Fast Charge at 9V/2A). Qualcomm Quick Charge adapters will only charge at regular speed (probably 5V/1A). If you use an AC charger from an old flip phone or something a lot of those are only rated at 5V/150mA and might not provide enough juice to keep the battery from depleting if you're using the Honor 8 while charging it (and take 20 hours to hit 100%).
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Click to collapse
I am using the charger included in the package and its not working properly, also I tried with other Honor 8 Adapter that worked on my friends Honor 8 and is not working on mine. Also tried on My aukey Quick charge 3.0 compatible AC charger and is still slow as *****. If It is connected to acomputer USB charges faster than to the power line so i assume is a software problem or bug that do not detect properly the power any solution?
Can not send it back to Huawei because I bought it as second handed...

Leeddies said:
Currently i am dealing with an issue with my Honor 8 which deals with fast charging and connecting the device to a PC. My device takes between 5-8 hours to charge, i've also tried another Honor 8 USB Type C charger which belongs to my friend. And It's still not working. It also won't connect to any PC. It always shows that the device is not recognizable and or has malfunctioned. Funny thing is that i sent it in for a Warranty Repair which once i got back, still has the SAME issue!! They "Claim" to have changed the USB Type C Port, Battery, and Charger with USB Type C cable. Spent plenty of time on the phone with Huawei trying to find a solution but i'm not getting a great solution. They escalated the situation to "Higher Up" after i spoke to a manager (Second Time) to see what else can be done. I'm thinking motherboard kinda fried a little one day while charging?? Some hidden Toggle within settings to enable fast charging and PC connection?? Anyone else having this same issue??? This happened out of nowhere as well. One day working and the next Issues everywhere! Sorry for the long Rant. But i'm still wondering if someone has pr had the same issue or kinda the same issue. I can't be the only one with this issue.
Click to expand...
Click to collapse
The EXACT same thing happened to me! About a week ago, my phone just stopped connecting to the MacBook. I then tried it on my windows computer, at work, and still, nothing.
I've been through the settings and changed everything and yet it is still not recognised by a computer.
My next option is to do a factory reset with the phone but I am determined to not do that as I don't want to lose so much data.
Did you resolve the issue?

HTCOneO2UKUser said:
The EXACT same thing happened to me! About a week ago, my phone just stopped connecting to the MacBook. I then tried it on my windows computer, at work, and still, nothing.
I've been through the settings and changed everything and yet it is still not recognised by a computer.
My next option is to do a factory reset with the phone but I am determined to not do that as I don't want to lose so much data.
Did you resolve the issue?
Click to expand...
Click to collapse
Unfortunately I did not, Huawei would not do anything else, claimed to changed parts and nothing fixed the issue. So I sold my device for 80 bucks. Did you use any new chargers, car chargers, or change usb cables? I used a car charger with quick charge and a new us cable. Was charging my device while driving and noticed my phone was extremely hot. Must of unsoldered something on the motherboard.

Leeddies said:
Unfortunately I did not, Huawei would not do anything else, claimed to changed parts and nothing fixed the issue. So I sold my device for 80 bucks. Did you use any new chargers, car chargers, or change usb cables? I used a car charger with quick charge and a new us cable. Was charging my device while driving and noticed my phone was extremely hot. Must of unsoldered something on the motherboard.
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Click to collapse
Well I'm currently using a cable I bought from Vanguard (Shenzhen, China) and it still works now. One thing I have been doing is gaming whilst charging. The phone seems to feel hot but I didn't expect it to do this. I'm guessing the same thing would have happened if I'd been charging with the original wire which I keep at work. The constant use must have damaged it. :good:

Hello guys!
I have the same exact problem with me honor 8.
Takes forever to charge via DC and I cant access phone storage via use cable when connected to PC. I have bought and changed loads of USB cables but the problem still persists.
Anyone please help before I go crazy and ditch the phone !!!

I'm affraid there is no solution. I sent my phone back to repair centre 3 times with this problem. (No fast charge and PC not recognise. They replaced the mainboard at the end. It solved the problem for 2 days and dead again. I just gave up and living together with this fault however it's bloody annoying especially when you would like to download your pics and videos. :crying:

I have exactly the same problem, as described, with mine. It happened out of nowhere as well.

xperia XZ charging problem

Hi, I am a novice in phone repairs though I have successfuly replaced the screen and charging ports on a samsung s6 and note 4.
I am requiring some expert advice on this problem, I was given an XZ from my friend with a cracked screen and charging problem, the charging port became temperamental and failing (at least I think it was that) and eventually wouldn't charge at all. The charging port was handled a bit harshly toward the end, for example the charging cable lifted up and down to try to get a charging response.
Anyway I ordered a screen/digitizer and charging port flex for it, and fitted them, following a guide. Before this, the phone had around 2% charge. After the repair, I switched it back on and conncted the charger, the screen was fine, however there was no response from the charger. The phone then ran flat and eventually ran flat enough to not be able to show the "low charge" symbol when the phone is off. Then after plugging and unplugging the cable (via USB in the pc) it would charge for what seemed a second then stop, the red charging notification light was lighting up. The same happened with a wall charger. I then stripped it back down and back together again. This time there was no response if I remember right, then I connected it to the wall charger and left it for 3 hours or so. I went back to it and it had charged up to 15%.
Now i'm at the point where the phone is working, it's on 90% now, but it charges very slowly, around 60-350 mA per hour on Ampere app. So a full charge is around 12+ hours. This is in the wall socket with a fast charger. Additionally, it takes 10 seconds for the phone to recognise the charger after is is plugged in and that is consistent each time I plug it in. The phone now isn't recognised by my PC via USB, and also won't charge that way also, it just doesn't do anything if I plug it in there. Other than that, the phone works and it holds its charge well.
Any ideas? Thank you.
2 Pics of battery app:
imgur.com/a/YnNtp

pick up an original sony charging cable - no idea why it makes such a difference, but.........

Hi, thanks for the reply, I bought a sony charger but it's still the same, drawing about 50-300 milliamps from wall charger, not recognised by PC and takes 10 secs exactly for the phone to recognise it's being charged. It's just odd how it stopped charging before the "fix", now the new flex lets it charge slowly. Can a battery problem cause this? It still holds its charge well. Maybe this problem is recognisable by some phone repair experts around here? any ideas?
Thanks

Noticed the phone only draws charge from a 3amp charger, anything less isn't recognized. And the power drawn from a 3amp can be 30-1000ma but averages around 300 ma. Can anybody point me to a hardware forum maybe? I can't find any, i guess it need taking to a phone expert but it's gonna end up costing more than its worth with the stuff i have done already.

Aukey Quickcharge 3.0 is working fine. It is cheap too.

I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?

dibdin said:
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
Click to expand...
Click to collapse
Buy a UCH20
Sent from my F5321 using XDA-Developers Legacy app

Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me

I have exactly same problem with you
I am about to buy a new charger, yet I saw your post
At first I thought it was the cable. Then my cable work normal with other phone. So does my charger, it connect perfectly with other phone (xperia xz premium and xiaomi mi5)
It seems that our phoneis the only one who can'y charge normally.
I am quite depressed, also looking for solution. Mind if you share if you have succedeed? Thanks before
---------- Post added at 01:44 AM ---------- Previous post was at 01:25 AM ----------
Try plug in and plug out. My phone sometimes charge a normaxl. But need a lot of effort

Solved
Use the the detect usb in the notification keys before connecting the charger,, this will solve the fast recharging issues

Did you solved problem? I have same issue. Changed battery, usb-flex, no luck

Hi,
I have bought an used XZ.
The owner sold me this phone because he need new battery. I have replaced the old one after a week of test. The old battery works only for 6/10h and drain totally during night even if the phone is turned off. The new one have the same problem. I try to solve with an other battery, and nothing same problem. 12h of standby, after is totally drained. The strange thing is that I have the same battery life even when the phone is turned off, but not only this. If the phone is in 0% he charge without problem. If we have any % of battery I need to connect and disconnect the charger from a wall plug many and many times before he start charging. Phone give me the charge icon for a second and after nothing until I disconnect the charger from a wall plug(I have tested different charger and cable). During my investigation I have found that this phone results every time a little bit hot even if turned off. I have try to disconnect all is possibile, but the heat is from CPU! Now I know that this is the cause of fast discharging in all conditions.
Now I need to know if anyone with a "normal" unit feel the phone heat while turned off and while is on wich temperature have. Mine is every time on 34/35° in standby. Let me know,
thanks

i have same problem . sony xperia xz and sony corp is very very Rubbish

Hi Guys,
I found a way to charge my Xperia XZ with the same loop problem.
Try to push upper volume pad together with power button and plug in the charging cable.
Hold the buttons for 3-5 minutes - you will feel vibrating signals like 3 short and 1 long.
so hold it and then simply leave it for a several minutes and it should start to accept the charge.
Alex Kutikhin

Yes - I had this problem...fixed it by holding in POWER UP and OFF button for 120 seconds.
Do not let go...you will feel vibration (1 short, 3 short). Keep holding for 120 seconds.
Device should now be powered down. Plug in charger cable and leave device off until 100% charged.

Still no fix for the original post’s problem? Having the exact issue with my xzs right now.

lstic said:
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
Click to expand...
Click to collapse
Thanks for the hint...
Old Thread, I know, but I encountered this issue today on an Sony X compact - F5321. Fixed it and want to report back for the next guy.
Same symptoms, noticed first a slow charge, phone was drawing low current and only responding to cable after 10 seconds of plugging in. I than checked for data connection, couldn’t get any. Opened it changed the USB port - BINGO - that fixed the issue, everything working nice.
TLTR: no Solution in Software, it’s a faulty USB-port. change it.
Have a nice day.