Galaxy S6 will no longer charge from a USB port? - Galaxy S6 Q&A, Help & Troubleshooting

I got my S6 the week it came out, so I've had it for a decent amount of time, without any problems until last week. One day I experienced a sharp battery drain, and plugged it in my PC to charge. To my surprise it wouldn't charge! It shows that it's charging, but it wont go up in charge. The only way to charge it now is with its own fast charger.
I fiddled with it a bit, (cleared cache, uninstalled apps, etc. ) and I can say the battery drain problem seems to be fixed for now. But I'm still unable to charge it up via the PC (or a laptop) USB port. What may be causing this?

It should charge to any regular usb port. Did you try to other device with usb charging and see if it works? Maybe defective usb ports from pc or laptop i guess.

batuzai04123 said:
It should charge to any regular usb port. Did you try to other device with usb charging and see if it works? Maybe defective usb ports from pc or laptop i guess.
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Yes - I've been charging it that way since the day I got it - no problems whatsoever. This happened suddenly, after the battery drained rapidly - I'm guessing something went bad inside the circuitry?
I've tried a couple different PCs, laptops and USB ports. I just stays flat, even thou the red light is indicating a charge.
The only way to actually charge it now, is with a charger.

Once a device goes near zero, it must be charged with a wall plug. After that it should be okay from computers. And it sounds like an app updated.
Sent from my SM-T710 using Tapatalk
---------- Post added at 03:06 AM ---------- Previous post was at 03:03 AM ----------
After recharging from a wall it should be okay to charge from your computer as long as it doesn't get below 5%.
Sent from my SM-T710 using Tapatalk

Usb port is not sufficient enough i guess.
Try to make it at 15% at least using fast carge adapter and try the usb port. It should work.

I charge the phone everyday up to 100% (using its charger), so it's not that it's not charged. Regardless of how much charge it has left, it wont get any juice from a USB port anymore. Again, this wasn't the case before last week, so I know it's not the USB port, and I know that it should charge, but it wont. I'm thinking to hard reboot it, and if that doesn't work, to take it back for warranty service. I was just wondering if anyone else has seen such a thing before.

Oh so i guess it must be a hardware fault. Try bring it up to sammy center for them to check. No, I have not experienced that issue before. Normal charging via usb port works without problem.

Related

Touch pro wont charge via usb connection??

Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
Check this setting
dealstokie said:
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
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Hi, You don't have the box ticked in the battery screen do you ?
the one that says
When device is turned on, do not charge the battery when connected to the PC
this should be unticked.
dean
Hi Dean
Now I dont have it ticked !!
Any other idea's?
The problem could also be your usb line or usb port. try some alternatives first.
Tried everything, different usb leads, different sockets even different laptops !!
Help
Same problem here. But i changed the USB cable and problem solved. Did u tried it, with the official USB cable from HTC? (I guess so, just to check)
Yep I did !!
Will try again when I get home though..
Thats strange... my TP came with UK power adapter, so I couldnt use AC power until I get an adapter (4 days)... in these days I always charged via USB (all night long)
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
shall i phone vodaphone and ask for a replacement
dealstokie said:
shall i phone vodaphone and ask for a replacement
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Click to collapse
Hi,
this is sounding kinda weird..
What kind of wall charger came with the phone, mine is a wall adapter that i plug the USB lead into to charge the phone
So i know my USB lead works as this charges the phone with both the adapter and via USB on any PC ( i have tried home and work PC's)
Sounds like it could be a handset issue then ???
mine is a Vodafone handset that i bought unlocked and flashed with a different ROM and its working fine..
Dean
dealstokie said:
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
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Click to collapse
Laptops can be a bit funny about USB charging, I remember one laptop I had wouldn't charge my phone (SE K800i at the time), unless it was on mains power. The laptop had to be powered up while on the mains, with no USB devices plugged in, then it would supply power to the ports.
My work laptop is also a bit funny about it, I had to disable powering down of the USB ports otherwise it won't power them back up, but since if nothing is connected there's not much of a problem. There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
sulphuricaciduk said:
There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
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This is exactly what mine turned out to be. At work I've got a Dell Optiplex 745 tower and none of the USB ports put out enough power to charge my phone and have the phone on. I've got wifi turned off but the data, EDGE, is always on. If the display is on and I'm in Storage mode there's very little charging going on. It doesn't drain quickly but it definitely isn't going up. If I'm in sync mode it drains pretty quickly and it seems as tho it's not even charging at all.
What I do now is plug it in at work and turn off the display. Kinda sucks but I need my phone fully charged at all times.
I have the same problem....
the usb and the factory usb are different if u have looked carefully
firstable, the shape of the heads are different. secondly, there are 4 pins inside usb and 6 pins inside the factory usb...I guess that's the problem.
Try messing with the USB to PC settings. I know my TP was acting funny and not charging, and after i disabled network functionality, i think it started charging. GL.
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
dealstokie said:
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
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Have you tried it plugged into a desktop computer? It would rule out the laptop being the problem if it didn't work. You could also use a mini-usb cable, which could also prove if the official cable is a problem.
Having similar problem...
I'm having a similar problem. My laptop used to charge Touch Pro when i connect it. Now for reason i noticed that it doesn't anymore.
I could be wrong, but I thought I read in the manual that when the phone is synched to a PC, it only charges in trickle mode, so it doesn't recharge the battery efficiently. Is this the problem?
same problem here. Mine was working fine with ANY charger whether it be USB, car charger or wall charger. But now it will only charge with the htc plug but not the HTC wall charger. The plug is the one with the ports for tv-out, headphones.
I'm going to go try and do a hard reset.I dont understand what could cause this.

[Q] Can't charge off PC USB?

My Photon Q won't charge off a PC USB port, or my laptop. Is this common? Thanks.
Are you using the usb cable that came with the phone? Reason I ask....I've discovered this phone is extremely picky about the cables you use. So far of the ones I have on hand, I can only consistently charge while in the car using my Belkin usb charging adapter with the Motorola cable that came with the phone. That includes a fairly nice ferrite core 6ft usb cable I got from Monoprice...which it works fine at home on AC, but in the car it stutters back and forth between charging and not charging.
Just today I used a cheap USB cable I bought off of ebay to charge my PQ using my laptop.
Its one of the ones sold as "HTC OEM USB Charger + cable" on ebay for like 3 bucks.
I also charge it at home using a green 3m cable from ebay, also bought for like 3 bucks lol.
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
tcrimsonk said:
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
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No, I wouldn't think so...
I've been able to charge off of many different USB cables on my Q. Not sure... Only thing it's been picky on so far is the wall wart - cable it hasn't seemed too picky about.
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
bryanfritz1 said:
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
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Very good point ^^^. I've heard some laptops, even when plugged in, still don't provide enough juice to charge (some) devices. Perhaps your laptop is one of these low-power USB port devices.
ive noticed that this phone is picky about what charger you use. i have a hard time charging on my pc as well. and certain micro usb's i have dont seem to charge it well either. needs to be the stock plug it came with.
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
tcrimsonk said:
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
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All,
For what little it's worth, I just noticed that the words "Not Charging" come up on the lock screen whenever I connect to the USB port of my laptop or desktop. So the PQ knows it's plugged in; it just refuses to accept the charge.
Also, whenever the battery completely dies, the phone will start to charge. It will charge for a few minutes until it has enough battery to turn itself on. As soon as it turns on, it stops charging, and a minute later, shuts down because of the dead battery. Then it starts charging again. This basically gives me an endless loop of the phone charging, starting, discharging, and shutting back off. I can't even get it to stay off long enough to get a useful charge without turning on automatically.
Yeah, the only issue I've had with this phone at all is the extreme 'quirkiness' it has in regards to charging on anything other than the stock usb cord & power adapter it plugs into. Even using the Moto vehicle dock for the Q, its completely hit/miss on charging. It will *often* go into that 'Not Charging' state where its kind of keeping sort of a baseline/'stalemate' of the current charge level for me, not really going down but not charging back up either. Not really sure what's up with that. With my vehicle dock for the longest I kept thinking maybe my cig lighter port on my car is bad, but I don't have issues with my radar detector at all.
Had the same problem with the not charging a few days back. I was leaving the phone in Mass Storage mode because just getting it into Mass Storage was a headache originally.
Hooked it up to it's original cable and woke up with 65% battery. Switched from mass storage to charge only and it started charging.
Not sure if it was caused by being in Mass Storage and wouldn't charge but now I put in Charge Only before bed.
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
PythonFanTN said:
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
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Click to collapse
Isn't there a setting in ##3282# that enables and disables USB charging? Y'all have probably thought of this already. Anyways just thought if throw that out there. This is my first android that was not a low usage device. I know very little about it. I seriously think xda should make tee shirts that say "everything I have learned in life I learned from xda".
My phone was not charging in debugging mode yesterday.
Sent from my XT897 using xda premium

[Q] Does the Nexus 5 beep when fully charged?

Curious. I've been charging it through the USB/Electrical outlet charger overnight and have yet to hear a beep.
Also, when I plugged in the micro-USB cable to my USB port the charging indicator went on, but even though I left it overnight it didn't charge. Has this happened to anyone else?
Wagmans said:
Curious. I've been charging it through the USB/Electrical outlet charger overnight and have yet to hear a beep.
Also, when I plugged in the micro-USB cable to my USB port the charging indicator went on, but even though I left it overnight it didn't charge. Has this happened to anyone else?
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I haven't noticed it beep at all. And that seems a bit odd, have you tried using a different charger/charged anything else on that charger?
justis s said:
I haven't noticed it beep at all. And that seems a bit odd, have you tried using a different charger/charged anything else on that charger?
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Click to collapse
Yeah, I don't think it beeps when it gets full which might be an oversight. I've never had a phone not do that before.
As far as charging off the USB port, I was trying to charge off a powered USB hub, and the phone clearly indicated it was charging (even though after leaving it was mostly empty). I'll try charging it off my PC's USB port and see if that works- only thing there is that I have to leave my PC on to charge it though.
Wagmans said:
Yeah, I don't think it beeps when it gets full which might be an oversight. I've never had a phone not do that before.
As far as charging off the USB port, I was trying to charge off a powered USB hub, and the phone clearly indicated it was charging (even though after leaving it was mostly empty). I'll try charging it off my PC's USB port and see if that works- only thing there is that I have to leave my PC on to charge it though.
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I'm the opposite -- I've never had a phone that's beeped when it's fully charged. That would be annoying. The Nexus 5 doesn't beep when it's fully charged. If it did, I would find a way to disable it! It would disturb me at night!
Wagmans said:
Yeah, I don't think it beeps when it gets full which might be an oversight. I've never had a phone not do that before.
As far as charging off the USB port, I was trying to charge off a powered USB hub, and the phone clearly indicated it was charging (even though after leaving it was mostly empty). I'll try charging it off my PC's USB port and see if that works- only thing there is that I have to leave my PC on to charge it though.
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Click to collapse
I think the beep when charging is a Samsung thing. I had a Galaxy S2 and S3 and they both did it.
I hated that feature so much! It was the only reason I had to mute my phone at night. I'm pretty sure if I plug in my phone over night it will fully charge, I don't need my phone to wake me up in the night to brag about it!

[Q] Battery does not charge always!

Hello, recently I'm having a problem with my Galaxy Core with charging!
This occurs randomly, few times only! Not always:
When I plug in the charger, as usual, it shows battery charging! Even after charging one hour, when charger is unplugged, the battery meter doesn't increase! I've tried restarting, cooling down battery, charging again, and it charged normally 100%. So, basically it does not bother me much, but just wanna know if this happens to anybody else, and as, I think, its a hardware problem, so I worry about it?
Another thing is if I connect my APACER B120 Mobile Bank, the phone doesn't charge, does not even show its plugged in. Other phones charges perfectly, even with the same cable. Has anyone tried charging with this, or any portable charger? Thanks!
sound like hardware problem man
Make sure your usb cable is working and use the cable you got with the phone.
afaquekhaja said:
Make sure your usb cable is working and use the cable you got with the phone.
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I have only one cable, and it is the one I got with the phone. Cable works fine even on Tether/ReverseTether!

USB port damaged?

I have looked around on this topic before posting, but nothing applies to what im experiencing
Up until this morning, I haven't had a single issue with my USB port or charging in general.
I clean flashed Purity KitKat, flashed compatible Uber kernel and installed my apps as one usually do, and let the phone charge for a while. A few hours later, I realized my battery was at 0%. I started panicking, looking for a USB replacement part, which I found for about $12 on Amazon. I decided I would download GSAM battery monitor to see if there was an issue with my charging cable.
What I saw was the mA flow was acting erratic, sometimes shooting from -700ma (yes, that's negative 700) all the way up to 1800mA. Even by just rotating the screen, it would drop instantly. . The phone charges, but a little at a time. I disabled KSM and fast charge which seemed to have a positive effect.
I'm not sure what caused this, or how to fix it, but I've attached a couple pictures to give you an idea of what I'm seeing. If it is in fact the USB port, would using a Qi charger be a good option or should I just go ahead and dismantle the phone and replace the USB port?
Note: windows still recognizes the phone and I can send files from the computer, and the charging bolt is showing.
Have you replaced the cable? Far more common for the cable to crap out then the port. Cheap or broken cables will appear to work, computer will detect phone and even display a charging indicator but it won't actually charge. Had happened to me in the past.
galakanokis said:
Have you replaced the cable? Far more common for the cable to crap out then the port. Cheap or broken cables will appear to work, computer will detect phone and even display a charging indicator but it won't actually charge. Had happened to me in the past.
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Yeah I've tried numerous chargers including my car charger. They all charge, but it took 12 hrs from 0 to 100
Kroniq said:
Yeah I've tried numerous chargers including my car charger. They all charge, but it took 12 hrs from 0 to 100
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Try flashing the stock rom to rule that variable out. If you want to be sure that is the usb port you could try with a wireless charger as it could also be the battery, you can find a new one at the same price range of the port.
It does seems a lot like what happened when both the stock charger and the cable were damaged. I tried to charge the phone and when disconnected it had less charge.

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