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Did anyone else get a "special enrollment opportunity" for TEP from Verizon?

Did anyone else get a "special enrollment opportunity" for TEP from Verizon?
Got an email offering me a chance to add TEP outside the warranty period. I'm interested, but frankly I'm suspicious because of the upcoming tiered data--trying to get me into a different plan? Any thoughts? Or am I just paranoid?

tekhna said:
Got an email offering me a chance to add TEP outside the warranty period. I'm interested, but frankly I'm suspicious because of the upcoming tiered data--trying to get me into a different plan? Any thoughts? Or am I just paranoid?
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I got that too. I was intrigued when I saw it but $7 more a month is just something I am not interested in.

GreginNH said:
I got that too. I was intrigued when I saw it but $7 more a month is just something I am not interested in.
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Well, my thought on it was I'm doing two things. I'm paying 7 dollars a month to protect my phone. But I'm also paying 7 dollars a month to perpetually grandfather my data plan. If I break my phone in two years, they send me a new one, either another Thunderbolt, or a comparable model, I don't sign a contract, and I keep my unlimited.

I also did and am seriously thinking about taking them up on the offer

Help a noob out.... TEP??
Sent from my ADR6400L using XDA App

NEVER MIND JUST FIGURED IT OUT
Sent from my ADR6400L using XDA App

I was wondering about that too. It looked like the fine print in the email was saying that basically that extra dollar went to extending you "Verizon Warranty"for an extra year. Your phone insurance isn't affected. They are bundled together at that price.

Tep its worth it....just dont try to teach phone to swim or skydive.....not covered....
Sent from my ADR6400L using XDA App

Got it too. Another $$ grab.
Sent from my ADR6400L using XDA App

Yep. I signed up for it. I declined it when I got my phone and regretted is as I needed to fix my phone a couple months later. It works now but there are still a few problems so I am excited I won't have to spend $300+ on ebay to get a new one.
It's legit, email address was consistent with other Verizon emails I've gotten and web address didn't look sketchy. Plus they only needed your phone number and name so it's not like you gave the website much.
scottthreet32 said:
Tep its worth it....just dont try to teach phone to swim or skydive.....not covered....
Sent from my ADR6400L using XDA App
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Water damage is listed as covered, unless they do the same thing as Best Buy and say "spills" are covered but not complete submersion.

06ms6 said:
Yep. I signed up for it. I declined it when I got my phone and regretted is as I needed to fix my phone a couple months later. It works now but there are still a few problems so I am excited I won't have to spend $300+ on ebay to get a new one.
It's legit, email address was consistent with other Verizon emails I've gotten and web address didn't look sketchy. Plus they only needed your phone number and name so it's not like you gave the website much.
Water damage is listed as covered, unless they do the same thing as Best Buy and say "spills" are covered but not complete submersion.
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Apparently you didn't read the "terms and conditions".
Quote:
IV. WHAT THIS WARRANTY OR SERVICE CONTRACT DOES NOT COVER:
A. Defects or damage resulting from use of the Product in other than its normal and customary manner;
B. Defects or damage from misuse, accident or neglect;
C. Defects or damage from improper testing, operation, maintenance, installation, adjustment or any alteration or modification of any kind;
D. Breakage or damage to antennas unless caused directly by defects in material or workmanship;
E. Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim;
F. Products with labels removed or illegible serial numbers;
G. Defects or damage due to spills of or immersion in food or liquid;
H. Scratches on all plastic surfaces and externally exposed parts resulting from normal use; and/or
I. Damage resulting from normal wear and tear.
If it's not covered for damage caused by accident, WTF is it covered for???

Dangerous Dave said:
Apparently you didn't read the "terms and conditions".
Quote:
IV. WHAT THIS WARRANTY OR SERVICE CONTRACT DOES NOT COVER:
A. Defects or damage resulting from use of the Product in other than its normal and customary manner;
B. Defects or damage from misuse, accident or neglect;
C. Defects or damage from improper testing, operation, maintenance, installation, adjustment or any alteration or modification of any kind;
D. Breakage or damage to antennas unless caused directly by defects in material or workmanship;
E. Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim;
F. Products with labels removed or illegible serial numbers;
G. Defects or damage due to spills of or immersion in food or liquid;
H. Scratches on all plastic surfaces and externally exposed parts resulting from normal use; and/or
I. Damage resulting from normal wear and tear.
If it's not covered for damage caused by accident, WTF is it covered for???
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I work for Verizon and am familiar with the TEC program, the terms of the warranty portion of the TEC coverage are exactly as you quoted however the terms of asurion which is the insurance part of the cost are different and do cover all forms of damage submersion skydiving etc. You can find the terms of the insurance at phoneclaim(dot)com/verizon (sorry not able to post links yet). Basically if you have water damage or some other issue that would not be covered under a manufactures warranty we Verizon would make you do a claim which would have a deductible where the warranty would not. Hope this helps to clarify the program a bit.

Asurion will cover water. Had my old Droid go through with a load of laundry, it was replaced with no questions asked after I paid the deductible.
Sent from my ADR6400L using XDA App

Dangerous Dave said:
Apparently you didn't read the "terms and conditions".
Quote:
IV. WHAT THIS WARRANTY OR SERVICE CONTRACT DOES NOT COVER:
A. Defects or damage resulting from use of the Product in other than its normal and customary manner;
B. Defects or damage from misuse, accident or neglect;
C. Defects or damage from improper testing, operation, maintenance, installation, adjustment or any alteration or modification of any kind;
D. Breakage or damage to antennas unless caused directly by defects in material or workmanship;
E. Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim;
F. Products with labels removed or illegible serial numbers;
G. Defects or damage due to spills of or immersion in food or liquid;
H. Scratches on all plastic surfaces and externally exposed parts resulting from normal use; and/or
I. Damage resulting from normal wear and tear.
If it's not covered for damage caused by accident, WTF is it covered for???
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Those most definitely are not terms for Asurion insurance.

Don't forget that there's also a $99 deductible. So even if you pay your $7/mo, you still need to shell out another $99 when you break your phone.

MY BAD.....tec works 2 ways no skydiving swimming electronics defect...verizon.....no deductible verizon handles when you get was over night if you diag before 12pm.. www.phoneclaim.com/verizon. Skydiving swimming ran over by car anything due to human carnage plus $99.00 best insurance for 7.00 bucks a month.....
Sent from my ADR6400L using XDA App

Just checking in...did anyone who signed up for this get an email confirming enrollment yet? They said it would take a few days but I haven't gotten one.

Cracked screen

Due to unresolved billing issues with T-Mobile and now to add injury to insult, the dang phone fell 2.5ft while i was getting out of the car...and guess what?
Gorilla glass is not all it's cracked up to be (pun intended)
Im thinking this is a final sign that i need to bail ship and move onwards.
What is an otherwise perfectly working stock G2X running GB worth?

Do you have the insurance on the phone? It covers drops.
Sent from my LG-P999 using XDA App

Nope, no ins. Never broke a phone before...normally pretty careful dude so didnt think it was necessary. I was really really surprised, especially how bad it shattered from a short fall.
Isnt there like a $50 deductable for that anyway? the Screen's + Digi go for less on ebay.

How about this one?
It doesn not say it has the digitizer is what's stopping me from pulling the trigger right now.
any opinion on this??
http://www.ebay.com/itm/LCD-Display...042?pt=LH_DefaultDomain_0&hash=item27c05e642a

I was under the impression that the two terms; touchscreen and digitizer could be used interchangably. I may be wrong though. That item would work in my mind but I would see what other members had to say.

Well nevermind the idea of a sale or value for the phone. It is worth nothing according to LG.
I sent the phone in for repair and it was returned today. I asked why nobody contacted me and was told becuase they had received the phone physically damaged and it was unrepairable. I asked for a photo but the one they sent was pretty small and shows really nothing plus i am not sure what im supposed to be looking for anyway.

So are they sending you a new one or just keeping yours?
Sent from my HTC Glacier using xda premium

I posted here today prior to receiving my phone back from repair. I was posting trying to figure out what my options were going to be in advance of things.
I was not expecting to receive the phone back as i had not been notified, no calls or anything from stellar/LG...
Surprised to see teh fedex man with a package for me...it was my phone...broke.
So no, They are not sending me a new one. I am bummed. I have a nice fancy broken g2x that stellar/LG deems unrepairable!

Hendge said:
I posted here today prior to receiving my phone back from repair. I was posting trying to figure out what my options were going to be in advance of things.
I was not expecting to receive the phone back as i had not been notified, no calls or anything from stellar/LG...
Surprised to see teh fedex man with a package for me...it was my phone...broke.
So no, They are not sending me a new one. I am bummed. I have a nice fancy broken g2x that stellar/LG deems unrepairable!
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Your G2X is not unrepairable.
http://forum.xda-developers.com/archive/index.php/t-1207651.html
There is plenty of information on the internet about repairing it including videos on You Tube http://www.youtube.com/watch?v=wDUPPzbQKTI
Here's where to purchase parts http://www.repairsuniverse.com/lg-g2x-p999-screen-replacement-repair-parts.html
http://www.cell-phoneparts.com/lg-tmobile-g2x-touch-screen-digitizer-replacement-p999-p-623.html
http://www.globaldirectparts.com/SearchResults.asp?Search=p999
There are other sources of parts too.

People make this mistake all the time. Hardness and strength are not interchangable. Gorilla glass is hard, great for scratch resistance but terrible for shatter resistance.
Basic metallurgy. Applies to metals too.
Hendge said:
Gorilla glass is not all it's cracked up to be (pun intended)
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Sent from my LG-P999 using XDA App

Corememory - I just received the phone back from it's authorized repair center and they say the phone was sent back to me "as is" because they do not replace phones, only repair...and mine in non repairable.
I will post the pic they sent if you still dispute it's fixable and undertstand circuit board repair or whatever the issue is.
TerryM - yes.My mistake as well as many others too. Also surprsing is in the reference thread posted it was also noted by another poster the extremely short fall it took to break.
Possibly the 'Gorilla Glass' is a worse alternative after all...more susceptble to shattering than Non gorilla or standard display glass.

Hendge said:
Well nevermind the idea of a sale or value for the phone. It is worth nothing according to LG.
I sent the phone in for repair and it was returned today. I asked why nobody contacted me and was told becuase they had received the phone physically damaged and it was unrepairable. I asked for a photo but the one they sent was pretty small and shows really nothing plus i am not sure what im supposed to be looking for anyway.
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LG (and pretty much every other manufacturer) covers repairs for manufacturing defects. They have no responsibility to repair a phone that was broken otherwise, and there is absolutely no reason whatsoever to expect LG to do so.
Being as you didn't purchase insurance, that means you get to find someone to fix it for you, or fix it yourself. It isn't that difficult or expensive.
TL;DR: You broke your phone. You don't have insurance. Fix it.

Ummm...thanks i know it's tough luck and am aware of SOP's for getting my situation str8. What i am NOT getting is prior to sending it in i read on here as well as other sites the costs and procedures involved. So why then are two members directing me to repair on my own or find someone, if the actual USA LG auth repair facility is saying it's non??
I do not want to spend anymore time or money. I would just assume move on to the next phone and carrier. Screw t-mobile. The phone was great aside from the fragility.

Hendge said:
Ummm...thanks i know it's tough luck and am aware of SOP's for getting my situation str8. What i am NOT getting is prior to sending it in i read on here as well as other sites the costs and procedures involved. So why then are two members directing me to repair on my own or find someone, if the actual USA LG auth repair facility is saying it's non??
I do not want to spend anymore time or money. I would just assume move on to the next phone and carrier. Screw t-mobile. The phone was great aside from the fragility.
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If all that was broken is the screen, it isn't by any means unrepairable (no matter what LG's authorized repair facility says), but you would need to check it out for yourself in order to find out the extent of the damage, unless you already know. Without pictures or details of what is damaged, we can't exactly tell you if it is fixable or not. The way it was worded sounded a bit like you attempted to get a warranty repair rather than something you would have had to pay for.
The thing is throughout the thread your attitude towards T-Mobile and LG already shows more than a little animosity and it colors how we read your posts as a whole, or at least how I read it. I don't know what your issue with them is exactly, and I don't want to. You flat out say you don't want to spend any more time or money on this problem, so...Hope you know that moving to another phone and carrier is going to cost you (either you pay for the phone up front or you pay for it in your contract, dearly, and in the US there aren't any better deals than Sprint or T-Mobile). Either way, without more details there isn't much we can tell you.
Also, this phone isn't any more 'fragile' than any other thin slab of glass attached to metal and plastic that is less than an inch thick.

Hendge said:
Screw t-mobile. The phone was great aside from the fragility.
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Ummmm. This phone is no more fragile than the next. I actually stood on my phone and ground it into limestone rocks. I ended up with just a couple of scratches. It isn't unbreakable, but there is no issue that makes it more fragile than any other phone. It isn't T-Mobile's fault that 1) you didn't buy insurance and 2) glass can be broken.
Sent from my LG-P999 using Tapatalk

JaiaV said:
If all that was broken is the screen, it isn't by any means unrepairable (no matter what LG's authorized repair facility says), but you would need to check it out for yourself in order to find out the extent of the damage, unless you already know. Without pictures or details of what is damaged, we can't exactly tell you if it is fixable or not. The way it was worded sounded a bit like you attempted to get a warranty repair rather than something you would have had to pay for.
The thing is throughout the thread your attitude towards T-Mobile and LG already shows more than a little animosity and it colors how we read your posts as a whole, or at least how I read it. I don't know what your issue with them is exactly, and I don't want to. You flat out say you don't want to spend any more time or money on this problem, so...Hope you know that moving to another phone and carrier is going to cost you (either you pay for the phone up front or you pay for it in your contract, dearly, and in the US there aren't any better deals than Sprint or T-Mobile). Either way, without more details there isn't much we can tell you.
Also, this phone isn't any more 'fragile' than any other thin slab of glass attached to metal and plastic that is less than an inch thick.
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Not sure what exactly you are reading into...ive stated that the phone was dropped and was surprised the repair facility intimated their inability to repair.
Maybe i exagerrated when i mentioned i am normally careful. I am, but sheet happens and i have dropped other phones w/out damage. My first smartphone was the mytouch3g, it was dropped a few times from greater distances with only a few nicks and a crack in the casing. All i have is my own experience to draw from, and in this case the other thread posted where another member also complained about a short fall and the resulting damage. In my experience the phone is fragile due to completely shattering from a small fall!
I understand your lack of interest in my issues with T-Mobile. So all i can do is say: BEWARE
What i would REALLY like is info/help on determining if this phone is fixable. I assume i can go to simple mobile and buy a SIM or would anyone possibly l know if i quit on a contract with T-Mobile and could care less what they do to my credit, can i get on one of their pre-paid plans via wal-mart or something?
So, should i post the photo they sent me, take the phone apart and look for something?? how to save myself from ordering a display/digitizer and coming to the same conclusion as stellar?

lotherius said:
Ummmm. This phone is no more fragile than the next. I actually stood on my phone and ground it into limestone rocks. I ended up with just a couple of scratches. It isn't unbreakable, but there is no issue that makes it more fragile than any other phone. It isn't T-Mobile's fault that 1) you didn't buy insurance and 2) glass can be broken.
Sent from my LG-P999 using Tapatalk
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In this case, and my experience dropping other phones, you are proven incorrect - hopefully you'll never have to deal firsthand.
I know and said nothing about this being T-Mobiles fault. I have posted on here in the past some detail so no need to go into it. All i can say is WATCHOUT FOR THEM. Be very careful and cautious if ever doing any business with them. TRUST ME please and save yourself the frustration.
as for insurance, just a risk i take. I would prefer no auto/home any kind whatsoever. That's just me, foolish or not i'd rather not pay monthly. Most insurances will look for any way not to pay. I only purchase required insurance.

Hendge said:
In this case, and my experience dropping other phones, you are proven incorrect - hopefully you'll never have to deal firsthand.
I know and said nothing about this being T-Mobiles fault. I have posted on here in the past some detail so no need to go into it. All i can say is WATCHOUT FOR THEM. Be very careful and cautious if ever doing any business with them. TRUST ME please and save yourself the frustration.
as for insurance, just a risk i take. I would prefer no auto/home any kind whatsoever. That's just me, foolish or not i'd rather not pay monthly. Most insurances will look for any way not to pay. I only purchase required insurance.
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After reading your other threads and going over the things you ask about (like getting a Simple Mobile SIM and putting it in the phone to 'fix' the screen, wanting to know how to get out of your contract, complaining that LG and T-Mobile won't just magically replace your $15-20 battery at your whim) it sounds like all you want is out of a contract you signed with no repercussions, or ETF. You give absolutely no details, pictures, proof of correspondence with LG's repair facility, or any necessary information required to help you figure out just how damaged your phone is. You state you have read about and even checked prices on how to fix your screen.
I want to help you, but you don't seem to want help. All you seem to want is a way out of your contract and an easy way to chum up with another carrier without spending any money. Sorry, but you won't find help for that here.

JaiaV said:
After reading your other threads and going over the things you ask about (like getting a Simple Mobile SIM and putting it in the phone to 'fix' the screen, wanting to know how to get out of your contract, complaining that LG and T-Mobile won't just magically replace your $15-20 battery at your whim) it sounds like all you want is out of a contract you signed with no repercussions, or ETF. You give absolutely no details, pictures, proof of correspondence with LG's repair facility, or any necessary information required to help you figure out just how damaged your phone is. You state you have read about and even checked prices on how to fix your screen.
I want to help you, but you don't seem to want help. All you seem to want is a way out of your contract and an easy way to chum up with another carrier without spending any money. Sorry, but you won't find help for that here.
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Hey, you seem to want to draw your own conclusions, nitpick and challenge whne i have no interest in any of that. Tell ya what, i was under impression you were trying to help. If so, check the pic stellar sent me today that i have attached and comment if you have any expertise on the subject.
If not, have a great night and myob next time

Hendge said:
In this case, and my experience dropping other phones, you are proven incorrect - hopefully you'll never have to deal firsthand.
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Actually. If you read what I wrote, I mentioned that I dropped my phone onto onto limestone gravel and then proceeded to STAND ON IT. And I weigh 260 lb. Screen scratched but unbroken. Does that prove it is unbreakable? Nope. In any single incident all kinds of things are possible. I used to work for tmo, I know this firsthand. You'd be surprised, even with those old "indestructible" Nokias, how many people dropped their phones a "couple of feet" onto the carpet and ended up with something broke. It happens. Shut up and deal with it like a man.
Sent from my LG-P999 using Tapatalk

Mobile phone insurance companies?, UK only

Who do you recommend? Experience based on claims, thanks
I'm with CUSC but i've never had to claim, so i've no idea what they're like

id like to ask a question.
i sent an email to insurance2go asking something about their small print, which i later realised that all companies do it.
When they say: accidental damage, their inclination of damage, is literaly total damage, that the phone wont turn on, or the screen is shattered etc.
if you drop the phone and catch it half way ending up with a few scratches or a minor crack on the screen and send it off for repairs, the insurance company wont cover it, because they will say its: cosmetic damage and 9/10 companies do not cover that.
So in other words, if you drop your phone, you better hope its totally thrashed so that you may get the insurance to repair/replace it.
Also, they never seem to pay money. They always say: repair or replace with the similar/same/new or refurbished handset.
Why not give the money of the value of the phone at the time of damage and let me decide how to replace it?

So if you drop it, and the damage is bad but the phone still works, drop it again from even higher.

Ripley said:
So if you drop it, and the damage is bad but the phone still works, drop it again from even higher.
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yeah, sad, but thats what you have to do

Well I went with Protect Your Bubble in the end. Cue a barrage of bad experience posts...but I don't care, every company has disgruntled customers

Waste of money. If you have home contents insurance it will usually be covered under there.

One X with water damage. ATT Rep gave me warranty exchanged... am I screwed?

Dropped my HOX in the toilet 2 days ago. Let it dry out and it worked fine. Plugged it into a faulty car charger today like an idiot, and it fried my phone. Wouldn't charge, wouldn't turn on.
So I removed the red liquid damage sticker by the SIM card, took it to an ATT Device Center and they gave me a warranty exchange. The rep never asked me about water damage or drops and never even LOOKED for the sticker. He also never mentioned the disclaimer about how if it had physical/liquid damage then I would get charged.
I know when you do an exchange over the phone, the rep is required to have you agree to pay if they find physical/liquid damage. But at the warranty center today it was not even mentioned.
Am I in the clear? I can't see how they could back charge me when these terms were not even explained to me.

You're screwed
Sent from my HTC One XL using Tapatalk 2

superchilpil said:
You're screwed
Sent from my HTC One XL using Tapatalk 2
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You know this for sure? How can I be held liable if they didn't explain the terms of exchange?

roscoejackson said:
You know this for sure? How can I be held liable if they didn't explain the terms of exchange?
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They refurbish these things. They'll look inside at the service center and see corrosion/damage and trace it back to you. I can understand doing a warranty exchange for a permabrick (because service centers can fix those with JTAGs), but doing one for a physically damaged device is pretty grimey. That aside, you didn't ask for personal judgement.
TL;DR: I'd say you might be screwed.

roscoejackson said:
You know this for sure? How can I be held liable if they didn't explain the terms of exchange?
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They don't have to explain those terms, I do believe its in your contract. Or elsewhere, regardless its implied
You knew what you did. Removing the sticker. Plus how does a faulty car charger fry the phone? Maybe if it was still wet when you charged it
Sent from my HTC One XL using Tapatalk 2

superchilpil said:
They don't have to explain those terms, I do believe its in your contract. Or elsewhere, regardless its implied
You knew what you did. Removing the sticker. Plus how does a faulty car charger fry the phone? Maybe if it was still wet when you charged it
Sent from my HTC One XL using Tapatalk 2
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This.
It was dumb of you to plug it in after it fell in the toilet. You should have turned it off immediately, pried it open from between the screen and body, dried the obviously wet parts, and let it sit in a bowl of rice for days.
Again, the damage would be apparent as soon as they crack open the device in the service center. They'll open it up to see what went wrong, that's a fact.

You will be charged on your bill. I am a RSM for AT&T and we see this all the time. Even though the individual at the service center didn't look for water damage it will be found once the phone is stripped and refurbished. There will be corrosion inside and the internal LDI's will show red.
Sent from my HTC One X using xda premium

roscoejackson said:
Am I in the clear? I can't see how they could back charge me when these terms were not even explained to me.
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The terms are in your contract somewhere. And if they find that you took out the damage sticker, and they feel there was an attempt to defraud, they might even terminate your contract and hit you with an ETF.

Damn

Sucks to be you! Damn.

I think my odds are a little better than this.
If the terms are "in my contract somewhere" then why are the reps spoken to over the phone required to get you to agree to the physical/liquid damage disclaimer? Just a courtesy? I think not.
Regarding the "RSM" in here, I've learned that 90% of the time an AT&T employee knows less than my retarded uncle.

Did you come in this thread asking for advice, and then when you didn't like what people had to say, you started raging?
The answer is this: there is a chance they may not charge you. However, when the tech opens the phone to check for water damage (which i'm sure they do on 100% of warranty claims), they will see the water damage, and they *MAY* charge you for the replacement cost of the phone. Period.

The tech in the store won't open one, but speaking as someone who was a tech for both Sprint and Verizon, I'm telling you that if they're told it's not physical damage, when it gets to their repair center, they'll run tests to see what it is. They don't just throw out phones, especially if they're told it's not physical damage. They refurbish them and resell them. They will open it up eventually. I used to do it in store, but they'd also check in a repair center when we sent it out. We literally had a drawer full of envelopes with replacement phones for each customer (like prescriptions in a pharmacy) and another drawer where they'd go out. The store will get charged if they get lazy and say it's not physical and later it turns out to be physically damaged. They'll probably call you back to speak to you.
You came here asking a question. There's your answer. I'm not going to get into morals and ethics, but you should have added insurance and then waited and paid the deductible. It probably would be cheaper than if they find out and charge you.
Sent from my GT-I9300 using Tapatalk 2

roscoejackson said:
If the terms are "in my contract somewhere" then why are the reps spoken to over the phone required to get you to agree to the physical/liquid damage disclaimer? Just a courtesy? I think not.
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What are you going to do if AT&T adds a replacement fee onto your bill? Not pay it and watch them cut off your service?
In before the lock! :laugh:

My device was submerged in salt water (incident at the beach - don't ask what my phone was doing at the beach). I opened up the phone and bleached the water markers, they turned back to white. My phone also had damage to the housing near the charging port. I called and said I was having problems yadda yadda, they gave me the whole thing asking if it was water damaged I said no. Got a replacement device and have been fine.
It has been 5 months no charge etc.

chriscerv90 said:
My device was submerged in salt water (incident at the beach - don't ask what my phone was doing at the beach). I opened up the phone and bleached the water markers, they turned back to white. My phone also had damage to the housing near the charging port. I called and said I was having problems yadda yadda, they gave me the whole thing asking if it was water damaged I said no. Got a replacement device and have been fine.
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That's definitely something to brag about.

iElvis said:
That's definitely something to brag about.
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I am not bragging - I got lucky, but the OP asked a question and I was letting him know what happened to me in a similar situation.

If you don't get in trouble, the store that you screwed most definitely will get charged for the device. Whether or not that store comes after you is up to them.

Product F(RED) said:
If you don't get in trouble, the store that you screwed most definitely will get charged for the device. Whether or not that store comes after you is up to them.
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I fully understand that HTC will discover the LDI. My question was based on them being able to charge me even though they never explained those terms to me.
As far as ethics, I have little concern when it comes to large corporations who only care about their bottom line profit figures. When dealing with them, I too only care about my bottom line.

I'd change my name and move to another country if I was you.

Warranty repair, check moisture sensors befoer shipping it back?

Edit: forgot to mention what the issue is: the speaker does (most times) not work when being called/calling out. But not realy relevant for the question at hand imho.
The phone is still under manufacturers warranty but I forgot to claim warranty before the credit-card insurance ran out
So now I want to make sure the warranty is honoured and due to many horrorstories with repair companies, make sure I have all my bases covered.
Where are the moisture sensor(s) in a Note 6 pro? Can I open the housing without damaging anything? (Link to random note-6 youtube video) Is this enough or are the sensors burried deeper in the phone? Am I allowed to open it up or is this in itself reason for not honouring the warranty?
Or should I just trust the repaircompany to do its work properly and am I seeing ghosts?
The phone has never been wet, it might have been looked at while there was a drizzle, but that's it.
When cycling through the rain it was stored inside a bag, not just a jacket-pocket (how an earlier Samsung died). So I have no reason whatsoever to suspect moisture damage, but I have first hand experience where a repair company refused warranty where I later found out this was bull (HTC HD2 with broken home-button, very common problem).
If I were to ask for proof, they can just keep the phone over a watercooker and voila, moisture damage....