Google Pixel 2 BSOD (black screen of death). - Google Pixel 2 Questions & Answers

Hi.
Today, for the second time i had BSOD (Black Screen Of Death) on my Google Pixel 2. First time it happened, when i received WhatsApp message. The screen has gone black, all buttons stops working, but i still heard sounds of notifications. Today it happend the sam, but after i turned on camera. The only solution is hold the power button and volume down, then in recovery mode i choose power off.
Why i have this issue. Is this something serious?

JacentyEsz said:
Hi.
Today, for the second time i had BSOD (Black Screen Of Death) on my Google Pixel 2. First time it happened, when i received WhatsApp message. The screen has gone black, all buttons stops working, but i still heard sounds of notifications. Today it happend the sam, but after i turned on camera. The only solution is hold the power button and volume down, then in recovery mode i choose power off.
Why i have this issue. Is this something serious?
Click to expand...
Click to collapse
Probably cause you've modified something...
What have you installed?
Sent from my Pixel 2 using Tapatalk

Nothing. Stock with no modifications. All apps are the same as 5 months ago when i bought this phone.
Google Pixel 2 | Tapatalk Pro

JacentyEsz said:
Nothing. Stock with no modifications. All apps are the same as 5 months ago when i bought this phone.
Google Pixel 2 | Tapatalk Pro
Click to expand...
Click to collapse
Flash the latest firmware. That happend to me i forgot what app i installed that has conflict the screen just blackedout.
Sent from my [device_name] using XDA-Developers Legacy app

Related

reboot problem

I just got the HTC one s yesterday the 25th, and already suffer randomly reboot like 3 - 4 time in a day. I want to know if anyone is having the same problem.
I haven't had any reboot issues at all, just a weird screen refresh rate issue that I posted about in another thread. Going to try to swap mine tomorrow or Saturday to see if it's just this phone.
Sent from my HTC One S using Tapatalk 2.
I have like 10+ reboot today.It only happen when it's in my pocket. The damm power button on the top is too sensitive when I sit down and the button got press
from my jean so it reboot if it was press too long. Hate it when it happen.
Yea I've been having similar random reboots with my one s also
makomek said:
I have like 10+ reboot today.It only happen when it's in my pocket. The damm power button on the top is too sensitive when I sit down and the button got press
from my jean so it reboot if it was press too long. Hate it when it happen.
Click to expand...
Click to collapse
Yeah, also I have this "issue" but isn't a RANDOM REBOOT, it's only a secondary problem, put the phone in the opposite mode (change up to down) and you could resolve.
Crazy amount of random reboots.....I only got this phone today too .. HTC better fix this soon
Sent from my HTC VLE_U using XDA
The reboots may be caused by an app installed on the device. Try to uninstall recently installed apps. If you cannot start the phone because of reboots try entering safe mode by holding volume down on start up (after splash screen appears) then uninstall troublesome apps.
I never had any apps installed when my phone started rebooting, I just bought the phone then a hour later it started rebooting
Sent from my HTC VLE_U using XDA
Perhaps you should get it replaced, it shouldn't behave like that out of the box. If it's a hardware problem... Better safe than sorry, even if you have to wait for a new phone.

[Q] Screen went black (didn't turn off)

So I was surfing some forums earlier this morning when my, 3 day old, Galaxy Note 10.1 screen went dark. Not a full black like when the screen is off, though I thought it was at first. But it wasn't completely off which I found out when I hit the power button to turn the screen back on. It turned it off. Anyways, when I turned it back on I was notified that the Wifi also went out. Maybe it had something to do with that?
I took it as a sign to go to sleep since I was staying up way too late playing with my new tablet. So I haven't messed with it since. I'll come back to post more in this thread if it happens again - especially if no one else seems to know what the problem is.
Anyone have any thoughts?
My screens does that too.. No big deal to me as long as its working..
Sent From Samsung Galaxy Note 10.1 [N8013]
txtmikhail said:
My screens does that too.. No big deal to me as long as its working..
Sent From Samsung Galaxy Note 10.1 [N8013]
Click to expand...
Click to collapse
And it's not like a screen dimming when the backlight turns off, seconds before the screen actually does turn off. Same experience for you?
Aes28 said:
And it's not like a screen dimming when the backlight turns off, seconds before the screen actually does turn off. Same experience for you?
Click to expand...
Click to collapse
It just goes blank.. A grey tint screen but not off.. I just hit the power button twice and I'm good.. It happens to me every few days.. I'm use to it now.. I was scared the first few times it happen..lol
Sent From Samsung Galaxy Note 10.1 [N8013]
txtmikhail said:
It just goes blank.. A grey tint screen but not off.. I just hit the power button twice and I'm good.. It happens to me every few days.. I'm use to it now.. I was scared the first few times it happen..lol
Sent From Samsung Galaxy Note 10.1 [N8013]
Click to expand...
Click to collapse
Only happens in the stock browser for me. Maybe once a day.
Sent from my HTC One X using xda premium
Any one find a fix for this? It happens a few times a day for me. Hitting the power button twice gets me back but usually happens in the middle of taking notes in class so is annoying to take an extra few seconds to get it back up. Maybe a kernel thing?? I've tried resetting a few times with no luck
It's the sleep-of-death, which happens most often after an Android update. I had issues with it occurring regularly after updating to JB. I traced my problem down to an app that worked well under ICS but caused JB to crash. Once I removed the app, I stopped having issues (I'm on stock 4.1.2). If you're on a custom rom, check the forums to see if others are having the issue on that rom. Also, do Internet searches on the apps that you use most frequently to see if there are reports of any of them causing JB to crash. Good luck, it just takes detective work on your part so be patient.
random screen blank
I have had my Galaxy Note 10.1 since xmas. Lately it randomly goes blank. It happens during an application or game. I can click the on/off button to put it to sleep then wake it the regular way...
I have noticed it with games mostly, 250+Solitaire and Sudoku Premium. The screen goes blank, the backlight stays on and have to put to sleep to get screen back...
Mine does the same thing except I usually can't wake it back up. The screen stays black and I have to hold the power button down until it restarts.It's happened with the stock browser and Google play store while I was browsing.
It happens to me too (ics and jb) sometimes, does't matter what app is runing, but only if I'm using stylus. I don't mind it, just have to double press power button.
Sent from my GT-N8010
I still have it happen sometimes too. Never found a solution and I'm quite certain it even started happening before I had any extra apps installed.
It happens to me too (ics and jb) sometimes, does't matter what app is runing, but only if I'm using stylus. I don't mind it, just have to double press power button.
Click to expand...
Click to collapse
I feel like you might be on to something with the stylus being out because I'm quite certain it only happens to me when I have mine out too. Something to keep an eye on.

[Q] Nexus 5 random screen lock

My device Nexus 5 16 gb with android 4.4.2kitkat all stock.The problem is that the phone itself is locked in any application such as now when I write a message has to press several times to unlock. Please do a full reset. And it worked fine but when put a couple of programs namely program premium widgets then the phone started again blocked.Than you in advance!
Easy96 said:
My device Nexus 5 16 gb with android 4.4.2kitkat all stock.The problem is that the phone itself is locked in any application such as now when I write a message has to press several times to unlock. Please do a full reset. And it worked fine but when put a couple of programs namely program premium widgets then the phone started again blocked.Than you in advance!
Click to expand...
Click to collapse
You could try disabling lock screen for a while in settings/security.
Are you using a case that covers/touches the power button?
GUGUITOMTG4 said:
I could try disabling lock screen for a while in settings/security.
Are you using a case that covers/touches the power button?
Click to expand...
Click to collapse
tried
Easy96 said:
tried?
Click to expand...
Click to collapse
Lol I meant You should disable screen lock. So, if it happens again, it might be due to a weird app causing it.
Also, if screen randomly turns off by it self after disabling screen lock, then the problem cold be around the power button.
That's why I asked if you are using a case.
Hi,
I'm having a similar problem from the past week on my nexus 5. it's getting worse as more days go by.
I'm not using any case for the phone. I have tried factory resetting the phone which has not helped.
the phone keeps locking and timing out every 10 seconds or so. I have disabled the lock screen too, but it makes no difference.
I've uploaded a small video of this happening on Youtube. It is actually much worse than seen in the video.
I cannot post the link as I'm a new user.the video is titled "Nexus 5 lock screen loop". It's a 30 second video.
Hope you guys have a solution. Thanks in advance.
Same issue here on now two of my nexuss. You'll either notice the top right portion of the screen is raised up ever so slightly or the battery is warm to the touch. With both I could press the screen back in and it would move or have a little crackle. Seems the power button is effected by this, it's a design fault apparently. Wonder how many times I'll get it and how may times they'll replace my device.

Screen wont turn on

Out of the blue - or so it seems - my screen will no longer turn on.
I was listening to music and pushed the power button to change the station and the screen would not turn on.
When I push and hold the power button the phone will vibrate briefly, indicating that the shortcut menu to reboot/ mute the phone has come up, just that the screen remains black.
When I try calling myself the screen will not turn on nor will the phone ring.
When I plug the USB cable into the phone, the screen remains black instead of turning on like it normally would.
The screen will turn on randomly on the rare occasion, but the screen wont respond to touch.
Help!
Sounds like a good candidate for rma
Sent from my SAMSUNG-SGH-I727
long press the power button for 30-45 seconds..
jd1639 said:
Sounds like a good candidate for rma
Sent from my SAMSUNG-SGH-I727
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Click to collapse
Not sure that will fly Google. I dont believe there is a warranty beyond the 30 days you have for return. Worth a try though!
simms22 said:
long press the power button for 30-45 seconds..
Click to expand...
Click to collapse
Thanks. That rebooted the phone and fixed the problem for now. Now it works most of the time, but now and then the screen will still fail to turn on when pressing the power button.
Caebron said:
Not sure that will fly Google. I dont believe there is a warranty beyond the 30 days you have for return. Worth a try though!
Thanks. That rebooted the phone and fixed the problem for now. Now it works most of the time, but now and then the screen will still fail to turn on when pressing the power button.
Click to expand...
Click to collapse
There's a one year warranty, where are you located?
Sent from my SAMSUNG-SGH-I727
Caebron said:
Not sure that will fly Google. I dont believe there is a warranty beyond the 30 days you have for return. Worth a try though!
Thanks. That rebooted the phone and fixed the problem for now. Now it works most of the time, but now and then the screen will still fail to turn on when pressing the power button.
Click to expand...
Click to collapse
there are apps thatll cause this to happen, mods as well. its like a sod, sleep of death.
simms22 said:
there are apps thatll cause this to happen, mods as well. its like a sod, sleep of death.
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Click to collapse
And when will google fix this issue?
markdapimp said:
And when will google fix this issue?
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Click to collapse
i wouldnt say its googles issue. id say its an issue of app coding.
Caebron said:
Not sure that will fly Google. I dont believe there is a warranty beyond the 30 days you have for return. Worth a try though!
Thanks. That rebooted the phone and fixed the problem for now. Now it works most of the time, but now and then the screen will still fail to turn on when pressing the power button.
Click to expand...
Click to collapse
boot into safe mode and see if the issue persist.( long press power button then long press power off)
Caebron said:
Out of the blue - or so it seems - my screen will no longer turn on.
I was listening to music and pushed the power button to change the station and the screen would not turn on.
When I push and hold the power button the phone will vibrate briefly, indicating that the shortcut menu to reboot/ mute the phone has come up, just that the screen remains black.
When I try calling myself the screen will not turn on nor will the phone ring.
When I plug the USB cable into the phone, the screen remains black instead of turning on like it normally would.
The screen will turn on randomly on the rare occasion, but the screen wont respond to touch.
Help!
Click to expand...
Click to collapse
what app were you using to listen to music with? and why would you press the power button to change the station?
OP give more details about your phone. is it unlocked/rooted or custom Rom? Google replaces unlocked/ re-locked phones anyways, I think it wouldn't hurt to reflash stock image.
simms22 said:
what app were you using to listen to music with? and why would you press the power button to change the station?
Click to expand...
Click to collapse
Spotify. And I wasn't pushing the power button to change the station, I pushed the power button to turn the phone on so that I could change the station. There is not much interaction possible while the screen is turned off
With any luck it wont happen again. Although I dont normally rely on luck much.
Caebron said:
Spotify. And I wasn't pushing the power button to change the station, at least directly. I pushed the power button to turn the phone on so that I could change the station. There is not much interaction possible while the screen is turned off
With any luck it wont happen again. Although I dont normally rely on luck much.
Click to expand...
Click to collapse
it couldve been just a derp as well. if it happens again, post it in this thread.
simms22 said:
i wouldnt say its googles issue. id say its an issue of app coding.
Click to expand...
Click to collapse
I Think Google should fix it I have never experienced this sort of issue on other Android devices but it seems very present in Nexus devices especially pandora and sometimes snapchat
markdapimp said:
I Think Google should fix it I have never experienced this sort of issue on other Android devices but it seems very present in Nexus devices especially pandora and sometimes snapchat
Click to expand...
Click to collapse
ive never experienced it on my n5. i use pandora often, never an issue. are you undervolting by chance? or it could be your setup(what apps you chose to install as well).
simms22 said:
ive never experienced it on my n5. i use pandora often, never an issue. are you undervolting by chance? or it could be your setup(what apps you chose to install as well).
Click to expand...
Click to collapse
No I'm completely stock I am however using this equalizer app maybe thats the root cause?
markdapimp said:
No I'm completely stock I am however using this equalizer app maybe thats the root cause?
Click to expand...
Click to collapse
possibly. try without it for 2 days or so.
simms22 said:
possibly. try without it for 2 days or so.
Click to expand...
Click to collapse
Just FYI, the problem stopped after flashing a new ROM and Kernel (from Franco's Kernel to Cyanogenmod Kernel). Been running Cyanogenmod for a few weeks now and I haven't had the problem since.
markdapimp said:
I Think Google should fix it I have never experienced this sort of issue on other Android devices but it seems very present in Nexus devices especially pandora and sometimes snapchat
Click to expand...
Click to collapse
I don't think it's Google's responsibility to fix 3rd party apps.
bblzd said:
I don't think it's Google's responsibility to fix 3rd party apps.
Click to expand...
Click to collapse
I think the issue isn't with third party apps its with Android itself
Android OEMS such as Samsung,LG and HTC, Sony have all this fixed
I own a LG G2 and a Samsung Galaxy s4 and both are on 4.4.2 and they always respond when I wake the screen
my Nexus 5 on the other hand 100% stock with the same app's loaded has troubles and requires a reboot atleast twice per week

Oneplus 7 Pro Screen Blank issue

Hi,
I have a 9-month-old Oneplus 7 Pro. I am from Bangalore, India. This is my first Oneplus device. Previously I was owner of Nexus Series and Samsung devices.
I was expecting my Oneplus 7 Pro to last a few years considering the extended software support from OnePlus. But for the last 3 days, the screen has gone black. I am able to get calls, notifications, and even alarm tones. Even the slider button for notification works and I can feel vibrations. But the screen does not turn on. This is the 2nd time it is happening to me. It had happened the first time before two months when there was Corona lockdown. I was unable to give for service due to lockdown. After a week, the screen came back miraculously.
Now the problem has recurred again, I am trying to call Oneplus support, no one answers. No luck with chat as well. I have tried volume up + power to reboot, nothing happens. I scheduled for pickup to service for Saturday, still, no one bothered to call or msg till today! Now I am fed up with Oneplus. Have decided never to buy again. Better luck with Samsung / iPhone. My wife's Mi phone has better service, I guess!
Have anyone faced similar issues? How can I revive my phone? Thanks in advance.
Have you tried volume up and down plus power for 30 seconds?
djhulk2 said:
Have you tried volume up and down plus power for 30 seconds?
Click to expand...
Click to collapse
Yes. I can even feel it vibrate after few seconds. But it doesn't work. The display is not coming on.
Well that is a force reboot, do you see anything in a dark room? Other than that, can't say I had this problem and I had this phone since launch
djhulk2 said:
Well that is a force reboot, do you see anything in a dark room? Other than that, can't say I had this problem and I had this phone since launch
Click to expand...
Click to collapse
No, nothing is visible. Will see what Oneplus says... Thanks for your response.

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