Screen wont turn on - Nexus 5 Q&A, Help & Troubleshooting

Out of the blue - or so it seems - my screen will no longer turn on.
I was listening to music and pushed the power button to change the station and the screen would not turn on.
When I push and hold the power button the phone will vibrate briefly, indicating that the shortcut menu to reboot/ mute the phone has come up, just that the screen remains black.
When I try calling myself the screen will not turn on nor will the phone ring.
When I plug the USB cable into the phone, the screen remains black instead of turning on like it normally would.
The screen will turn on randomly on the rare occasion, but the screen wont respond to touch.
Help!

Sounds like a good candidate for rma
Sent from my SAMSUNG-SGH-I727

long press the power button for 30-45 seconds..

jd1639 said:
Sounds like a good candidate for rma
Sent from my SAMSUNG-SGH-I727
Click to expand...
Click to collapse
Not sure that will fly Google. I dont believe there is a warranty beyond the 30 days you have for return. Worth a try though!
simms22 said:
long press the power button for 30-45 seconds..
Click to expand...
Click to collapse
Thanks. That rebooted the phone and fixed the problem for now. Now it works most of the time, but now and then the screen will still fail to turn on when pressing the power button.

Caebron said:
Not sure that will fly Google. I dont believe there is a warranty beyond the 30 days you have for return. Worth a try though!
Thanks. That rebooted the phone and fixed the problem for now. Now it works most of the time, but now and then the screen will still fail to turn on when pressing the power button.
Click to expand...
Click to collapse
There's a one year warranty, where are you located?
Sent from my SAMSUNG-SGH-I727

Caebron said:
Not sure that will fly Google. I dont believe there is a warranty beyond the 30 days you have for return. Worth a try though!
Thanks. That rebooted the phone and fixed the problem for now. Now it works most of the time, but now and then the screen will still fail to turn on when pressing the power button.
Click to expand...
Click to collapse
there are apps thatll cause this to happen, mods as well. its like a sod, sleep of death.

simms22 said:
there are apps thatll cause this to happen, mods as well. its like a sod, sleep of death.
Click to expand...
Click to collapse
And when will google fix this issue?

markdapimp said:
And when will google fix this issue?
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Click to collapse
i wouldnt say its googles issue. id say its an issue of app coding.

Caebron said:
Not sure that will fly Google. I dont believe there is a warranty beyond the 30 days you have for return. Worth a try though!
Thanks. That rebooted the phone and fixed the problem for now. Now it works most of the time, but now and then the screen will still fail to turn on when pressing the power button.
Click to expand...
Click to collapse
boot into safe mode and see if the issue persist.( long press power button then long press power off)

Caebron said:
Out of the blue - or so it seems - my screen will no longer turn on.
I was listening to music and pushed the power button to change the station and the screen would not turn on.
When I push and hold the power button the phone will vibrate briefly, indicating that the shortcut menu to reboot/ mute the phone has come up, just that the screen remains black.
When I try calling myself the screen will not turn on nor will the phone ring.
When I plug the USB cable into the phone, the screen remains black instead of turning on like it normally would.
The screen will turn on randomly on the rare occasion, but the screen wont respond to touch.
Help!
Click to expand...
Click to collapse
what app were you using to listen to music with? and why would you press the power button to change the station?

OP give more details about your phone. is it unlocked/rooted or custom Rom? Google replaces unlocked/ re-locked phones anyways, I think it wouldn't hurt to reflash stock image.

simms22 said:
what app were you using to listen to music with? and why would you press the power button to change the station?
Click to expand...
Click to collapse
Spotify. And I wasn't pushing the power button to change the station, I pushed the power button to turn the phone on so that I could change the station. There is not much interaction possible while the screen is turned off
With any luck it wont happen again. Although I dont normally rely on luck much.

Caebron said:
Spotify. And I wasn't pushing the power button to change the station, at least directly. I pushed the power button to turn the phone on so that I could change the station. There is not much interaction possible while the screen is turned off
With any luck it wont happen again. Although I dont normally rely on luck much.
Click to expand...
Click to collapse
it couldve been just a derp as well. if it happens again, post it in this thread.

simms22 said:
i wouldnt say its googles issue. id say its an issue of app coding.
Click to expand...
Click to collapse
I Think Google should fix it I have never experienced this sort of issue on other Android devices but it seems very present in Nexus devices especially pandora and sometimes snapchat

markdapimp said:
I Think Google should fix it I have never experienced this sort of issue on other Android devices but it seems very present in Nexus devices especially pandora and sometimes snapchat
Click to expand...
Click to collapse
ive never experienced it on my n5. i use pandora often, never an issue. are you undervolting by chance? or it could be your setup(what apps you chose to install as well).

simms22 said:
ive never experienced it on my n5. i use pandora often, never an issue. are you undervolting by chance? or it could be your setup(what apps you chose to install as well).
Click to expand...
Click to collapse
No I'm completely stock I am however using this equalizer app maybe thats the root cause?

markdapimp said:
No I'm completely stock I am however using this equalizer app maybe thats the root cause?
Click to expand...
Click to collapse
possibly. try without it for 2 days or so.

simms22 said:
possibly. try without it for 2 days or so.
Click to expand...
Click to collapse
Just FYI, the problem stopped after flashing a new ROM and Kernel (from Franco's Kernel to Cyanogenmod Kernel). Been running Cyanogenmod for a few weeks now and I haven't had the problem since.

markdapimp said:
I Think Google should fix it I have never experienced this sort of issue on other Android devices but it seems very present in Nexus devices especially pandora and sometimes snapchat
Click to expand...
Click to collapse
I don't think it's Google's responsibility to fix 3rd party apps.

bblzd said:
I don't think it's Google's responsibility to fix 3rd party apps.
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Click to collapse
I think the issue isn't with third party apps its with Android itself
Android OEMS such as Samsung,LG and HTC, Sony have all this fixed
I own a LG G2 and a Samsung Galaxy s4 and both are on 4.4.2 and they always respond when I wake the screen
my Nexus 5 on the other hand 100% stock with the same app's loaded has troubles and requires a reboot atleast twice per week

Related

HELP!!! Power Button Not Working!!!!

The power button suddenly quit working today. I left it in my grandparents car while we were in church (boring) and after church, I tried to turn it on, but the power button didn't do anything! So when we got home, I plugged it in, then the screen came on as if nothing was wrong. I tried pressing the power button, but nothing happened. Is there any way to reboot it without the power button (and no I am not rooted, I'm keeping my tablet stock, unlike my DInc )? Do you think it's a hardware (button) problem or a software problem? The button clicks when you press it just as it always has, so I don't know what the problem is
Thanks in advance
Sounds like black screen of death. Nothing serious, just hold power button for 10 seconds, then start it again and it should be fine.
Otherwise root and flash netformer 1.4r2, which may or may not fix the issue.
I already tried that. Lol. The power button itself isn't responding to anything
I had same problem yester day in school. I put my transformer on the desk and nothing else. When I wanted to turn it on nothing happens. In house i put the power cable to it and it worked, but power button isn't working...
You can probably find a widget or three that will allow you to reboot.
DO you have ADB setup? You can ADB reboot.
RMA time?
Mine had the same problem shortly after I purchased during the summer. I ended up having to send it in to be repaired under warrenty. According to the repair sheet they replaced a daughter board.
Futur Innovations said:
HELP!!! Power Button Not Working!!!!
Click to expand...
Click to collapse
No one can help you except Asus. Sounds like you need an RMA.
I had a similar problem with my volume button exactly two weeks after getting my Transformer. I promptly returned it to Best Buy and exchanged it for a new one. Luckily I was still within my return/exchange period (by the skin of my teeth).
I now try to avoid using the hardware buttons as much as possible. I use the audio manager app to control the volume and plug the device in to turn it on (I try to use the power button as little as possible). I'm not rooted so I have to use the button to turn of my device.
Those buttons always felt a bit flimsy to me and I see it as the biggest build quality issue with the Transformer.
RojasTKD said:
I'm not rooted so I have to use the button to turn of my device.
Click to expand...
Click to collapse
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Beards said:
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Click to expand...
Click to collapse
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
RojasTKD said:
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
Click to expand...
Click to collapse
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Beards said:
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Click to expand...
Click to collapse
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
RojasTKD said:
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
Click to expand...
Click to collapse
Good luck with the root and many thanks for the Thank You. Each vote comes in handy when my surgical team check my votes at the end of each week.
My wallet then goes into hiding.
You should find one back to you.
Just letting you know that my power button died while the unit was still quite new. I ended up having to send it back for repairs to the dreaded Texas center (at my cost I may add) but they got it back in about a week and it seems to work, at least for the time being. Between that and having had to have my dock repaired this has been the most problematic tablet/computer I have ever owned. It is actually a pretty nice unit in many ways, but build quality seems to be pretty abysmal. What worries me is that if it has so many problems when it is new, what will it be like when it has a bit of age on it? This has also prevented me from rooting it until the warranty is over, since if something like this goes wrong and you can't restore it to stock they won't fix it.
I had the same problem after I got a new cover. The power button did not do anything while in the cover, when I took it out of the new cover the power button works perfectly. The new cover has magnets for closing it. I belive the magnets were causing interference. Everything is good now.

[Q] Cannot restart phone. Power button not responsive.

I cannot restart my One S as the power button is no longer responsive.
Is there any other way to restart the device? And no I am not rooted.
Try taking the sim cover off and press the little power button directly
pookipsy said:
Try taking the sim cover off and press the little power button directly
Click to expand...
Click to collapse
Thanks for the reply. I have tried that and it only works to turn the screen on and off. Cannot get it to restart.
Hi,
I understand your phone is still on? From the subject one might understand it is off and you can't (re)start it...
Anyways, I've just learned you can do a soft restart by holding the power button for 15 seconds. You will get a countdown on the screen, after it will shutdown and restart (actually, it's more like 10 seconds, but 15 seconds is what HTC support told me - probably in case people count too fast ).
Wild Penguin said:
Hi,
I understand your phone is still on? From the subject one might understand it is off and you can't (re)start it...
Anyways, I've just learned you can do a soft restart by holding the power button for 15 seconds. You will get a countdown on the screen, after it will shutdown and restart (actually, it's more like 10 seconds, but 15 seconds is what HTC support told me - probably in case people count too fast ).
Click to expand...
Click to collapse
Correct the phone is on.
What you have suggested I cannot do as the power button is the problem. I cannot get a response from it unless I take off the cover and fiddle with the actual button. In ahort holding the button down yields no result with or without the cover.
if you have USB debugging turn on, u can do
fastboot reboot
Click to expand...
Click to collapse
or
adb reboot-bootloader
Click to expand...
Click to collapse
and reboot from bootloader
cat2115 said:
if you have USB debugging turn on, u can do or and reboot from bootloader
Click to expand...
Click to collapse
Thanks. That's what I'll do as soon as I get a new computer.
Looters took everything after the Sandy hit.
Fiasco said:
Correct the phone is on.
What you have suggested I cannot do as the power button is the problem. I cannot get a response from it unless I take off the cover and fiddle with the actual button. In ahort holding the button down yields no result with or without the cover.
Click to expand...
Click to collapse
Ah, sorry, I wasn't sure if the problem was with the button physically being broken or the software being in a convoluted non-responsive state. In the latter case my suggestion might have helped (in case you can't restart because the menu is not popping up, but the button still works).
Wild Penguin said:
Ah, sorry, I wasn't sure if the problem was with the button physically being broken or the software being in a convoluted non-responsive state. In the latter case my suggestion might have helped (in case you can't restart because the menu is not popping up, but the button still works).
Click to expand...
Click to collapse
Right. The issue seems to be with the button itself. Looks like I'll have to send it in.
Had a similar issue when I had a Sensation 4G. So now I'm a little leary about getting another HTC device.
I guess I have to find another phone to buy. Maybe I'll pick up a Galaxy Nexus again
If you're rooted search the market for a reset app and put the button on a second dock. That's what i did for my mytouch that has the same problem. But either way send it in for repair
Sent from my HTC One S using xda app-developers app
tgtoys said:
If you're rooted search the market for a reset app and put the button on a second dock. That's what i did for my mytouch that has the same problem. But either way send it in for repair
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I'm not rooted.
I will send it in for repair as soon as I buy a new phone to replace it.

Nexus 5 Stuck in reboot

My nexus 5's power button became unresponsive and when pressed, wouldn't lock the screen but instead bring up the power down menu. It then turned off and when i tried to turn it back on, it would go into the boot animation, then turn off again, then turn back on and do the boot animation then turn off. I am able to get to recovery but as soon as i get there, it selects the first action. I'm assuming this could be a hardware problem associated with the power button.
The phone is currently connected to the charger, but the Google screen just flashes on and then off. Any advice is appreciated greatly, as i would like my phone to be usable soon.
EDIT: Forgot to mention my phone is unlocked and rooted, but running stock AOSP with Xposed Framework
harryblatch said:
My nexus 5's power button became unresponsive and when pressed, wouldn't lock the screen but instead bring up the power down menu. It then turned off and when i tried to turn it back on, it would go into the boot animation, then turn off again, then turn back on and do the boot animation then turn off. I am able to get to recovery but as soon as i get there, it selects the first action. I'm assuming this could be a hardware problem associated with the power button.
The phone is currently connected to the charger, but the Google screen just flashes on and then off. Any advice is appreciated greatly, as i would like my phone to be usable soon.
Click to expand...
Click to collapse
Remove your case (if any). Press and move the button which is probably blocked.
I doubt you can do something with a power button always pressed so if it's still the same you need a RMA...
Primokorn said:
Remove your case (if any). Press and move the button which is probably blocked.
I doubt you can do something with a power button always pressed so if it's still the same you need a RMA...
Click to expand...
Click to collapse
I have tried removing the case, but still have the same issue. It seems to be that the power button is faulty and is constantly being pressed, although when i press it i can here the click sound, so the button isnt jammed in. I've had the phone for 6+ months now, and havent had the phone in a situation where it could be in contact with water or small debris for a few days, so I don't really have any idea what could have caused the issue.
harryblatch said:
I have tried removing the case, but still have the same issue. It seems to be that the power button is faulty and is constantly being pressed, although when i press it i can here the click sound, so the button isnt jammed in. I've had the phone for 6+ months now, and havent had the phone in a situation where it could be in contact with water or small debris for a few days, so I don't really have any idea what could have caused the issue.
Click to expand...
Click to collapse
Sometimes the root cause is less important than the resolution. Contact Google / LG for repair
rootSU said:
Sometimes the root cause is less important than the resolution. Contact Google / LG for repair
Click to expand...
Click to collapse
I have sent LG an email regarding the issue. I'm hoping that this can be easily fixed, and with the unlocked bootloader i'm not sure that the warranty is still void.
harryblatch said:
I have sent LG an email regarding the issue. I'm hoping that this can be easily fixed, and with the unlocked bootloader i'm not sure that the warranty is still void.
Click to expand...
Click to collapse
If they cannot prove unlocking the bootloader caused the fault, I see no reason for them to void the warranty.
rootSU said:
If they cannot prove unlocking the bootloader caused the fault, I see no reason for them to void the warranty.
Click to expand...
Click to collapse
Good point. I was thinking that this would be a hardware issue rather than a software issue.
Mine decided to start doing this last night. I have the battery cover off, and am trying to figure it out, but no luck just yet. I'm rooted and unlocked with a flashed kernel and rom. This.... could suck.
I'm experiencing the same problem.
http://forum.xda-developers.com/google-nexus-5/help/nexus-5-boot-loop-google-logo-t2797162
its very closely related to power button failure.
I hope the hardware faults are due to manufacturing defects and will be covered by your warranty.
unlocked and rooted doesn't matter.
from where did you bought the device, Play store?

Nexus 5 restarting regardless of ROM

So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Snow_fox said:
So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Click to expand...
Click to collapse
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Is the power button stuck by any chance?
Primokorn said:
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Click to expand...
Click to collapse
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
dicecuber said:
Is the power button stuck by any chance?
Click to expand...
Click to collapse
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Snow_fox said:
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Click to expand...
Click to collapse
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Snow_fox said:
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Click to expand...
Click to collapse
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
simonarturo said:
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
Click to expand...
Click to collapse
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Snow_fox said:
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Click to expand...
Click to collapse
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
mazubo said:
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
Click to expand...
Click to collapse
Well someone mentioned maybe trying to clean it out somehow. I tried canned air and that didn't do anything so I formed a seal over the button using my mouth and then proceeded to exhale. It has yet to give me any trouble since then.
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Snow_fox said:
I formed a seal over the button using my mouth and then proceeded to exhale.
Click to expand...
Click to collapse
Sounds sexual
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
aaargh777 said:
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Click to expand...
Click to collapse
Pressing on the area between the camera and the on switch seems to help a lot of people it didn't seems ot have much of an effect for me. While my phone hasn't given me issues since shortly after I posted this thread I'm kinda worried I'm one drop away from the issue coming back
dicecuber said:
Sounds sexual
Click to expand...
Click to collapse
No way to avoid it sounding that way I fear.
fwayfarer said:
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
Click to expand...
Click to collapse
Would this allow me to repair it?
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
fwayfarer said:
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
Click to expand...
Click to collapse
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Weirdly enough, my power button works flawlessly on 5 and 5.1. Red 32gb from the google play store. I've opened the case multiple times and put Arctic silver knockoff heat compound in sloppily and without regard, no issues other than sprint screwing up their spark LTE rollout.
Blacksmith5 said:
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Click to expand...
Click to collapse
Sorry, I disagree. While some instances might be related to software, it has been proven that there is in fact a problem with the physical button getting stuck on Nexus 5 phones. You can check it online and will find lots of hits and even YouTube videos, most of them around the time before lollipop.
Best way to check whether it is software or hardware is to press the volume down key when your phone reboots by itself. If it takes you to the recovery, you can bet your cat that it is not lollipop's fault
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
techinv said:
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
Click to expand...
Click to collapse
You will need to troubleshoot this the old-fashioned way. Have you installed any updates, apps, mods or anything recently?
Best case scenario would be that you flash a stock image without restoring apps, kernel or any mods. Run the phone for some time, couple of days or so, and be on the lookout for power downs or reboots. After that, you can try adding a few apps at a time and keep checking. If the phone reboots even with a clean factory image, then I'd have to say the hardware is faulty. Could be the power button, could be something else.
Try it out and let us know

Disabled power button but it reboots my phone if I touch it

Hello,
I have a Nexus 5 with Android 4.4.4 and CyanogenMod 11. Like always, it had been working really find untill today, when it started to reboot and entered in a loop. I found out that it was because the power button was broken and with the lightest touch, it would activate.
Searching through the Internet I found out that many people happen to have this problem. I tried to disable the power button editing a file that is found under /system/usr/keylayout/qpnp_pon.kl, where I had to simply comment the line where the power button was.
Now, if I click the power button it doesn't happen anything, like I was expecting, but after 30 seconds of clicking it, it shuts down and it reboots like if it was an internal error or someting similar that caused that reboot.
Is it possible that disabling it the way I did could cause any type of problem that made it reboot after touching it?
I know it's an internal problem or something like this because when I touch it, it doesn't lock the screen or show the power menu, so the button itself is kind of "disabled", but it keeps causing this problem.
Is it good what I did? How can I solve it?
Thanks!
Pyttar said:
Hello,
I have a Nexus 5 with Android 4.4.4 and CyanogenMod 11. Like always, it had been working really find untill today, when it started to reboot and entered in a loop. I found out that it was because the power button was broken and with the lightest touch, it would activate.
Searching through the Internet I found out that many people happen to have this problem. I tried to disable the power button editing a file that is found under /system/usr/keylayout/qpnp_pon.kl, where I had to simply comment the line where the power button was.
Now, if I click the power button it doesn't happen anything, like I was expecting, but after 30 seconds of clicking it, it shuts down and it reboots like if it was an internal error or someting similar that caused that reboot.
Is it possible that disabling it the way I did could cause any type of problem that made it reboot after touching it?
I know it's an internal problem or something like this because when I touch it, it doesn't lock the screen or show the power menu, so the button itself is kind of "disabled", but it keeps causing this problem.
Is it good what I did? How can I solve it?
Thanks!
Click to expand...
Click to collapse
I had the same issue unfortunately. My N5 is still at LG for repair and it's taking much longer than they told me. Which is good of course. Like most smartphones now though, a 10 second power button hold will forcefully reboot the phone. It's hardcoded in the phone and no matter how much you try to disable it through the OS it won't make a difference until the rogue button is physically taken off the motherboard. If you're in Europe though and your phone is still in it's 2 year warranty I would strongly suggest flashing a factory image, relocking and calling LG (or Google, if the device came from Google).
Hope this helps.
humzaahmed155 said:
I had the same issue unfortunately. My N5 is still at LG for repair and it's taking much longer than they told me. Which is good of course. Like most smartphones now though, a 10 second power button hold will forcefully reboot the phone. It's hardcoded in the phone and no matter how much you try to disable it through the OS it won't make a difference until the rogue button is physically taken off the motherboard. If you're in Europe though and your phone is still in it's 2 year warranty I would strongly suggest flashing a factory image, relocking and calling LG (or Google, if the device came from Google).
Hope this helps.
Click to expand...
Click to collapse
Well... It's been like three years since I bought it, so I guess the warranty is over...
And if I want to disable it, I will have to do it manually and disconnecting it of the motherboard, am I wrong? I guess I'll either have to live with this problem or buy a new phone... Today it's not my lucky day! Hahahaha
Anyway, thanks for your reply!!
Many owners have the power button issue. A competent cell repair shop should be able to replace it.
audit13 said:
Many owners have the power button issue. A competent cell repair shop should be able to replace it.
Click to expand...
Click to collapse
Yes, that's true, I've found a lot of people over the Internet with the same problem.
By the way, I could finally solve my problem; after searching for a while, I found a YouTube video that showed a peculiar way of solving it... And it actually worked!
Well, it looks like I cannot put the link because I'm under 10 posts :cyclops:
Well, here's the video code if anyone is interested: _QpSSCifxAw
The Internet is amazing! Hahahahahahah
Thanks for your replies!
Are you referring to banging the power button? It wouldn't work for my friend's power button. He had to have it replaced because it failed a multimeter test, apparently.
audit13 said:
Are you referring to banging the power button? It wouldn't work for my friend's power button. He had to have it replaced because it failed a multimeter test, apparently.
Click to expand...
Click to collapse
Yep, exactly!
Like the video said, I bumped my phone a little bit because the power button was kinda stuck inside the phone, and that really worked...
I was amazed! And I'm so happy it worked! No need of having it replaced. [emoji16]
Sent from my Nexus 5 using Tapatalk
How did you do that?
spacecaptain said:
How did you do that?
Click to expand...
Click to collapse
Just hit the phone into your hand so the power button gets unstuck.
You can see the video I mentioned above for a clarifying idea on how to do it.
Sent from my Nexus 5 using Tapatalk

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