Connectivity issue - HTC U11+ Questions & Answers

Hi everyone
i own the phone its perfect but am facing issue with google updates & software upgrade, when i try to download or update anything on google play it just shows downloading & never download or update & if i go to software update to update my phone it just shows connecting & nothing happens. rest is working like browsing & social media all working fine. Can any one let me know if he faced that issue cause i couldn't solve the problem for a week & couldn't find it while searching browser.
thanks in advance everyone

Related

[Q] Downloads not working!

Hello everyone, first post here at XDA. Finally got a new phone today, the Lenovo K900.
It's well known for it's cluttered and buggy UI, and I'd love to see those x86 cyanogenmod ROMs roll in soon.
Anyway, the main problem here is, downloads absolutely do not work on the phone. Nor do they work while downloading from a browser (tried multiple, including chrome and stock) and nor do they work from the Play Store. I looked around and found a few fixes, such as clearing the data and cache for the Play Store, Download Manager, Google Services Framework and then force closing them. None of these seem to work. I've not been able to download at all. I've tried factory resetting a couple times as well. The phone came with an older version of it's stock ROM, and downloads didn't work it either. I updated it OTA, issue persists. I did also try installing a newer version of Play Store, but then shifted attention to the download manager since browser downloads weren't working either.
I've only been trying these over 3G, and not wifi. I don't have access to wifi at the moment, but will try to use wifi in a couple hours and see if anything changes. In the meantime, any ideas?
EDIT: It worked fine on wifi, chrome gave me a proxy server error once. Seemed like proxy settings were automatically added for some reason. Removing them fixed the issue.

Browsing Issue with my Xperia C

Hello everyone, i got my xperia C not too long ago and i updated it to the latest available software right after i got it (16.0.B.2.16 is my current build number)
The phone is working just fine except for one issue that is google chrome, 1st lemme put this clear while using WIFI this issue does not exist and it works just fine, anyway Chrome on mobile network connection however is a different story, it doesnt work properly, for example whenever i try to go to any website it loads for a long time and i end up getting a server not available message or unable to load or whatever, and i know for a fact that it has nothing to do with my mobile connection as other apps work just fine including Opera browser which opens whichever website i want right away, however some of the apps that are influenced by google chrome ( or at least i think so coz they r mostly affected by the same issue on mobile network ) like youtube or playstore and sometimes even facebook app ( not the messenger app that one works just fine ) and its been nagging me badly
I understand that simply by using opera my browsing issue is solved but again like i said i believe that some apps are influenced by chrome in one way or another or they r just simply affected by the same issue ( including skype which is extremely unstable like chrome on cell connection but works just fine on WIFI) so i cant just let that issue be as i need chrome to be working properly
Also note that whenever i open a hotspot for someone their chrome browser and all other apps work just fine so iam sure that my issue has nothing to do with mobile coverage or internet configuration settings, another thing, my brother has same xperia C unit and his browsing is just fine however he hasnt updated to the latest firmware ( i dont know whether that issue existed before the update or not as i updated the phone right after i got it before i could put anything to test)
so here are some things that i tried to fix this:
restarting phone, didn't work
factory reset, didn't work
updating chrome, didn't work, removing the update didn't work
uninstalling opera, didnt work
basically nothing works and i really need to get chrome working properly, thanks for reading and i hope anyone can help me fix it as its really bothering me.
Try disabling auto sync and/or removing your Google account from Chrome [don't log in during initial setup].

WiFi stopped working - H950 (5.1.1 PR VARIANT)

Hello everyone.
I'm having trouble with my h950 (installed the PR 5.1.1 rom long time ago) device.
A week ago WiFi stopped working. This is:
When I choose a network I want to connect to, it starts connecting but instantly the wifi turns off and then it turns on and it turns off and so on...
I already tried doing a hard reset and also installing the KDZ for the 5.1.1 PR version again but it remains the same.
Has anyone gone through this issue or anyone who can give me any advice?
Thanks
more info?
Hi there,
what is the *exact* behaviour your WiFi exhibits? Does it keep flashing like in this video?
https://www.youtube.com/watch?v=4W8YJMDFM88
If so, you might be experiencing a hardware issue. I've written a detailed summary about this, you may want to check it out here: http://forum.xda-developers.com/general/help/qa-wifi-stuck-mac-020000000000-g2-g3-g4-t3452133
Good luck, and keep us posted if you find a solution for your problem!
NimbleWeasel, thanks for your reply.
I got a friend to upload a video. on youtube Not the best quality. Ignore the sounds
I can't post a video since I'm a new user. The youtube id for the video is R1pKIzJ5mwg
I think it IS the same problem.
If it actually is a hardware issue, I guess I'll just have to get a new phone.
WiFi trouble...
hi disreggae,
i watched your video but it seems to be a different problem.
i'll write you a private message with something that you can try if you want.
my wifi is not working
It says its on but nothing is showing up and I can't connect to anything and my wifi will not turn off and I tried to reset everything and still is not working

Wifi occasionally turns off and on for a few seconds

Hey there guys! I need opinions about possible wifi problems after updating to pie.
I have heard the pie update had some problems in the past, but a notification came out on muy htc u11 a few days ago about a pie update. I searched at internet about this update and it seemed everything was OK this time.
The update version is 3.35.400.1.
The thing is that only when I play games or watch a video (being more specific, whatever I'm doing on full screen) wifi will occasionally turn off and on for about 3 or 5 consecutive times. It's really annoying because it won't let me play online games without disconnecting me.
I didn't have this problem on Oreo stock rom.
If it helps, I have never modified the software, I have never unlocked bootloader nor anything else.
I have searched on this forum and other web pages about this with no luck.
I tried:
*Forgetting and registering again the wifi connection.
*Making a network reset through network options.
*Using my wifi connection on other smartphones, TV, laptop and they work great.
Just to let you know, before pie update I did not have this issue.
I'm thinking about doing a factory reset, but it is really hard to do so since I have a lot of apps I don't want to reinstall (some of them are work-related and it won't let me install them like any other app on playstore, I would have to go to the company and bla bla bla). I will do it only if necessary.
I appreciate your help! :good:

Netflix always needs a restart of the phone

Hello all
I have the (e)xperience, that I always need to restard the phone, before the Netflix app starts without failure. Anyone else this behavior?
BR
Sopur
Sopur said:
Hello all
I have the (e)xperience, that I always need to restard the phone, before the Netflix app starts without failure. Anyone else this behavior?
BR
Sopur
Click to expand...
Click to collapse
No problem with Netflix on my phone.
Delete data and cache and try again.
I'm facing the same issue. Haven't found what's causing it or any workaround to avoid restarting the phone. Deleting data & cache haven't helped. Even reinstalled the app.
I have the same issue not only with Netflix but also with Disney Plus. I think something is messed up with how the phone manages DRM.
I have the exact same issue, and it concerns Netflix, Disney+ and HBO.
same problem here also with p.v and d+, only restart fix the problem temporarily, i noticed also that the cromecast works , so its a minor problem for me because rarely i watch netflix on phone, i hope sony fix this with the next update, its absurde that the app come preinstalled in the phone and works bad ?
Just found the same issue on the first week I was using this phone on early October. I told with the Sony CS and reported this bug to them but they didn't think it's a bug as they told me not so many users reported to them. They won't try to fix this problem....
I had this with the old firmware, with the security patches of August. With the latest firmware, patches of November, I don't have it.
Same annoying problem here with Netflix and Prime Video, even after the firmware update including December patch.
Same problem here. I wasn't even aware of it until reading this thread as I always use a Chromecast.
Same problem here. First time Netflix after restart no problems. After having used the phone for a while and going back to Netflix, videos refuse to start. Red circle keeps spinning, eventually resulting in Netflix error 5.7.
Only a phone restart will fix this. Very annoying.
Any solutions?
I'm having this issue with Netflix as well. Just got the phone, it's on the latest software version. I haven't tried Prime video yet. Not a huge deal, since I only watch videos on my phone when I travel, and well...yeah, that won't be happening for a while. Agree it needs to be fixed.
Dear all - so I am not alone with this problem. (I didn't receive any updates on that threat). Especially, as it is a preinstalled app, Sony should get this work. How can we contact them?
KR
Sopur
It really is pretty poor having a pre instilled app not working properly.
It looks like I no longer have the issue with Prime, only with Netflix. So it could be an issue with the app itself. Has anyone tried to contact Netlfix support?
For me this is solved since my Xperia 5ii was updated to Android 11.
For me, too, with the update, it is gone!

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